Atlas Orient

Morocco , Oujda
OUJDA, Rue Idriss Al Akbar
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50 reviews shown

2/10

Poor

15 Jul 2025

Ali

I've been coming to this hotel for the ten latest years as a sales rep, about twice every quarter, for three reasons I keep coming back: the rooms are some of the largest in Oujda, I always take the junior suite which is twice as big as the basic room. Since I started coming, I would have a problem every two or three stays. The breakfast is a catastrophe; I told the director numerous times, but he never listened. This stay, I took a junior suite, and there was nothing in the room: no glasses, no water bottle, no fruits, no soap, nor shampoo. It's usually the case when a lot of things are missing, but this time it was worse than usual. Still didn't talk about the number of pillows, which isn't up to standards....

Business Self

8/10

Excellent

14 Feb 2025

Abdeljallil

Good

Leisure Friends

6/10

Pleasant

25 Jul 2024

Mehmet

Çok eski ve yenilenmemiş bir otel, temizlik vasattı. Kahvaltı idare eder personel güler yüzlü ve yardımcı oluyor.

Business Self

2/10

Poor

04 Feb 2023

Maxime

Breakfast is almost not existing, heating system broke at night & woke up on AC blowing cold air when the nights were 0 degrees! No hot water in the morning, electrical plugs falling off the walls. Hotel needs a serious renovation!

Business

6/10

Pleasant

14 Nov 2022

Jacob

The building was dirty.
The staff were helpful and changed it.
The shower was terrible.

6/10

Pleasant

08 Aug 2021

Verified traveler

It doesn’t worth 4 stars hotel

Leisure Family

4/10

Poor

05 Jan 2020

Verified traveler

The area is nice and remote. It is in the middle of the town I would say or at least I was able to go the north, south, west and the east side of the city!

Leisure Family

8/10

Excellent

05 Oct 2019

Verified traveler

Good location,
Clean,
Courteous staff,
Excellent breakfast,
Good entertainment but nightclub noise enfiltrating the bedrooms was a bit annoying

Leisure Partner

10/10

Exceptional

02 Oct 2019

Verified traveler

Nice pool area, comfy and clean rooms.
Nice and helpful staff, especially Mohammed.

Friends_and_family Friends

10/10

Exceptional

02 Oct 2019

Verified traveler

Excellent hotel, normally a bit bit expensive (in peak seasons) but well worth it during off peak rates.

Friends_and_family Friends

8/10

Excellent

19 Aug 2019

Verified traveler

After a tough discussion with the hotel staff (reservation was lost and hotel full) they found the right room and made it very clean - so very good reaction of the hotel staff

Leisure Family

6/10

Pleasant

30 Nov 2018

Verified traveler

Decent hotel but loud discotheque

A decent hotel, in terms of quality/price value, to stay in overall. However, the music from the discotheque could be heard all the way up in the room.

2/10

Poor

12 Aug 2018

Verified traveler

A/c wasn’t working

Family

6/10

Pleasant

02 Aug 2018

Mohamed Ali

Poor

No fridge in the room which was a suite. The AC was very weak. Too pricy for what it is. Breakfast is a catastrophic

10/10

Exceptional

24 Jul 2018

Muhamud Hood

Noisy neighbour

Too noisy music at the neighbour...should have a time limit..i could not sleep until 02:00 am

4/10

Poor

02 Jun 2018

Unhappy

Okay hotel. Horrible nightmare at the Restaurant

Hotel was overall okay. Very disappointed with the over priced and restaurant services. No many options to choose for the price they charge and limited quantities also. Specially in the month of Ramadan. But this was the worst I had ever seen in my life, At the end of the breakfast service all the restaurant staff came out to the dinning area and start to get from the tables all the food and sweets and bread even souls that was left on the tables by customers to put it back into the kitchen for next say breakfast. This is disgusting and very unsanitary, they even saw me and my husband eating on the patio outside the restaurant and they didn't care about it. One of the staff even pick up a croissant from the floor. I had been in many good and video restaurants and I had never seen nothing like this before. My husband and I we even got sick of our stomachs and we couldn't even eat the dinner that it was already paid for. Please, some one take matters about this procedure at the restaurant, customers can be sick and had touched the food with dirty hands. Please fix this situation, I and very unhappy and disappointed customer and I will tell anyone that I know to do not eat at this Restaurant unless they want to be sick.! Very unhappy customer.

8/10

Excellent

03 Apr 2018

Dominik

nice for the price - very central

well situated - good enough for the price we paid

4/10

Poor

01 Feb 2018

Ajmed

Close to medina

Wifi issue sometimes it works sometimes it doesn’t work.
No toothpaste.
Worthless breakfast
Excellent Restaurant staff, housekeeping staff, and Reception staff apart from night shifts member!

2/10

Poor

19 Jan 2018

khalid zmamou

bad hotel service zero

The service of the restaurant is very poor and the bathroom shower is broken and the cook is not responsible for preparing meals

6/10

Pleasant

29 Nov 2017

3 star

The hotel was descent for Oujda.
It’s definitely not a 4 star hotel by US standers.

10/10

Exceptional

19 Aug 2016

Mandy

EXCELLENT HOTEL

my recent stay at this hotel was very good I enjoyed staying here the staff was very helpful from the beginning of my vacation to the very end I was very sad too leave the rooms was cleaned every day the meals I had was very nice indeed the bar staff served me very well in the big garden I was relaxing there everyday thank you very much Atlas Orient Oujda

Family

2/10

Poor

12 Jul 2016

Abdul Ghafoor

A total ripoff at £323 for two nights

I thought I was staying at class hotel for the price that was quoted instead it was very ordinary place not worth the money never to trust hotels. Com

10/10

Exceptional

09 Jun 2016

Manar

Excellent Holliday

The hotel was great stay very clean and good location in madina. The staff was so helpful and the food healthy and traditional

6/10

Pleasant

18 Dec 2015

Sandra

Good location across from Medina

Nice pool and area. Elevator did not work - looked like a permanent sign. Bad for us seniors with mobility problems to climb 5 sets of stairs to get to our room.

Partner

6/10

Pleasant

07 Oct 2015

Ali

Need to improve

Nice location

Family

4/10

Poor

28 May 2015

Verified traveler

Just okay

The hotel was just okay the bed was broken we had to ask them to change the room instead of offering a different room they said we would fix it for you it wasn't a nice hotel overall

2/10

Poor

08 Jan 2026

el mostapha

Pas de chauffage pas de télévision pas de produits savon papier toilette pas de serviette hôtel feu c étoiles je demande le remboursement total 64€

Partner

10/10

Exceptional

12 Dec 2025

DAVID

Tout était parfait

Friends_and_family Family

8/10

Excellent

31 May 2025

Xavier

Hotel bien placé dans le centre , prés de la Medina
parking ,belle piscine .
Chambre vue piscine .
Mais hotel un peu vieillot , qui commence a fatiguer .
Pdj des plus simple .

Self

8/10

Excellent

11 May 2025

Mohammed

Hôtel très bien, hôtel.com Morin

En ce qui concerne l'hôtel rien à dire c'était très bien.
Par contre je ne dirais pas autant pour hotels.com quand j'arrive à l'hôtel ma réservation était annulée le paiement annulé j'ai dû repayer et j'ai été prélevé par paypal je paye deux fois le séjour.

Self

10/10

Exceptional

26 Feb 2025

Salitouna

Super séjour !

Super séjour !!!!!
Merci à mahdi qui a veillé à ce que notre séjour se déroule à merveille !!
Les hôtesses étaient également très accueillantes et serviable !

Partner

6/10

Pleasant

22 Feb 2025

Verified traveler

Doit être renové

Il y’a énormément d’amélioration à faire dans cet hotel : ascenseur pas éclairé, lit et tête de lit qui fait du bruit, l’état des grilles de ventilation sont très sales et anciens, Sonorisation forte. Seul point fort : l’accueil et l’amabilité et la serviabilité du personnel est impeccable.

Business

4/10

Poor

22 Feb 2025

Catherine

Hotel qui merite un rajeunissement avec des prestations annoncees inexistantes le SPA est un debarras ...manque d'entretien , 3 restaurants annonces juste 1 en acrivite .L'hotel est propre cependant.

Business

8/10

Excellent

31 Dec 2024

Ayoub

Kom wel terug.

Prima geslapen. Hotelbed wat verouderd. Toe aan renovatie. Ik Lennart hotel van vroeger. Was een top hotel.

Business

4/10

Poor

23 Jul 2024

Mohamed Ali

L’équipe est le principal point fort

Le personnel de la réception ainsi que les chasseurs sont excellents, gentils et professionnel. La responsable du service d’étage est une gentille dame même si la propreté n’est pas toujours à 100%. Toutefois, la musique jouée autour de la piscine jusqu’à plus de minuit est à un volume trop élevé, comme il fait chaud, il est impossible de fermer les fenêtres. Difficile de se reposer. Le petit déjeuner est à éviter, je recommande n’importe quel café aux alentours. Les serviettes étaient sales et sont vraiment trop petites. À part ça, l’hôtel est correct

Business

10/10

Exceptional

10 Sep 2023

Walid

Sympathique hotel

On a passé une Tres bonne nuit

Friends_and_family Family

10/10

Exceptional

14 Jul 2023

Bilal

Bonjour il faut juste sajoir que la gouvernante de l'hôtel trop mechante aucun respect envers le personnelle

Business Self

10/10

Exceptional

19 Jun 2023

Sara

Situé au centre de Oujda et a proximité de tout
Nous avons bien été accueilli, personnels de la réception très gentil notamment Hamza, Mehdi.
Les chambres sont très propres et les lits très confortable.
Petit déjeuner au top
C'est la deuxième fois qu'ont vient dans cette hôtel et ont est pas déçu. Hôtel familial et très propre.

Friends_and_family Family

10/10

Exceptional

19 Nov 2022

jaoued

Séjours ok

Séjours ok bon rapport qualité prix

Self

10/10

Exceptional

07 May 2022

abdeslem

Toute l’équipe était magnifique agréable avec beaucoup de sourire et hôtels réellement conseiller !!!!!!!!!!!!!!!!

Leisure

4/10

Poor

11 Nov 2021

Abdullah

Hotel À fuire

Bonjour toilette qui bouge non fixer au sol pommeaux de douche cassé ne tiens pas sur son support pas télé écran minuscule bruit toute la journée et nuit.Hotel pas reposant a éviter.

Friends_and_family Family

6/10

Pleasant

05 Nov 2019

Verified traveler

Propreté laisse a désiré, l’hôtel aurait besoin d’un rafraîchissement dans les chambres, au niveau de la qualité des repas c’est correct mais les choix sont limités suivant les jours de la semaine. Pour la qualité des services le personnel est charmant, souriant et à l’écoute.

Partner

4/10

Poor

30 Aug 2019

Abdelkader

Musique la boîte de nuit

Musique de la piscine dans la journée et de la boîte de nuit la nuit
Impossible de dormir surtout si vous êtes en vacances

8/10

Excellent

23 Aug 2019

Hayet

Bien

Partner

10/10

Exceptional

21 Aug 2019

Verified traveler

Goede locatie, leuke mensen, lekkere sfeer. Het enige wat minder was, was het bed.

Friends_and_family Family

2/10

Poor

28 Apr 2019

Verified traveler

Nefasto malísimo para ser 4* la chica de recepcion tomandome el pelo y vacilandome mis hijos durmieron en el suelo en una manta me dijo la recepcionista de la tarde k no tenian ni cama supletoria ni cuna un absoluto desastre no volveria ni gratis exigiendo el pago nada mas llegar ya me olía raro supuse k algo iría mal y asi fue.

Friends_and_family Family_with_children

8/10

Excellent

08 Mar 2019

patrick

excellent emplacement par rapport a la medina

propreté des draps mais rapidement résolus apres appel telephonique
petit dejeuner tres moyen avec propreté de la salle tres mediocre
personnel tres acceuillant et reactif aux remarques

Partner

2/10

Poor

26 Feb 2019

Omar

TV en panne. SDB inondée. Réclamations non entendues. Restaurant lugubre et mal entretenu. Bagarres le soir à la sortie du bar et de la pizzeria à coté.

2/10

Poor

22 Feb 2019

Omar

Peu recommandable

Accueil peu professionnel, TV dans la chambre allumée et coincée, et surtout fuite chasse d'eau et en soirée salle de bain inondée ! 3 rappels à la réception sans suite....Oreiller taché.

6/10

Pleasant

24 Dec 2018

Miguel

Habitación aceptable. Desayuno, mucho que mejorar.