Hotel Premier

Brazil , Porto Alegre
NOVA SANTA RITA, Br 386 Km 437 Na Mero 2500
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100 reviews shown

10/10

Exceptional

23 Jun 2026

manuel

Buena ubicacion y relacion precio comodidad , seguro y estacionamiento amplio

Family_with_children

6/10

Pleasant

06 Apr 2026

brenda Lucy Aguilar

I don’t drink so didn’t go in.

Family_with_children

10/10

Exceptional

16 Mar 2026

Lourdes

Me gusto mucho, muy buena atencion y la ubicacion muy centrica. Me volveria a hospedar ahi.

Family

10/10

Exceptional

26 Feb 2026

Oliver

Very nice

8/10

Excellent

24 Feb 2026

Sean

Room was clean, staff friendly and helpful. Great location.

Self

8/10

Excellent

17 Jan 2026

Elena

No había servicio en el televisor y no hay suficiente shampoo etc

Business Partner

6/10

Pleasant

04 Nov 2025

Isander J Cruz del

Tube que solicitar un ventilador la calefaccion es central y hacia calor, es un hotel que requiere ser actualizado, sin embargo, puede resolver si lo que quieres es turistear y conocer la ciudad.

8/10

Excellent

01 Oct 2025

Ramiro

clean room service was done when promised

10/10

Exceptional

04 Aug 2025

Isai

Muy bein

10/10

Exceptional

07 Apr 2025

Ian

Bastante cómodo y sencillo, aunque no tienen servicio de restaurante/bar más que en las mañanas hasta las 3pm y no tienen máquina expendedora o algo así

Leisure Self

10/10

Exceptional

05 Apr 2025

james

Beautiful place

6/10

Pleasant

29 Oct 2024

Adan

Rooms windows were not properly installed and they were gaps around them. Tv was 13in and horrible reception so nothing came in clear. Sink in the bathroom leaked and the shower head was all clogged up and I did bring that to there attention and they did fix it after the second night. I guess for the amount of time we were there it wasn't bad but it could have been better.

Leisure Family

8/10

Excellent

24 Sep 2024

Rosa

The staff is very nice they made my experience very pleasant.
I would rate the hotel a 3 star, as there is no AC and the rooms are dated. The Morning Restaurant chef is amazing but in the evening it was not good.
Overall good place to stay convenient and close to restaurants and museums.

Business_and_leisure Self

6/10

Pleasant

07 Sep 2024

Jose

I didn't pay attention, and I didn't notice none of the rooms have AC until we arrived.

We booked a room with a king size bed (the only reasonwe booked it there), but were given a room with 2 queen/full beds, we were so tired when we arrived that we didn't ask to be moved to the right room.

8/10

Excellent

04 Jun 2024

WILSON

Necesita aire acondicionado Pir q el clima está muy fuerte

8/10

Excellent

06 Dec 2023

Ricardo

Good stance

A good place to stay,

Friends_and_family Family

6/10

Pleasant

29 Oct 2023

Courtney

Honestly the worst! First, we overpaid - $50 USD & we paid $180 with tax. Then, no help with bags (& we had 4). Relied on kindness of stranger to haul them into lobby from curb. Knew room would be small but... bags barely fit! Then the noise... unbelieveable! Never again! STAY AWAY!

Partner

6/10

Pleasant

08 Jun 2023

Ricardo

Friendly staff, great location, No A/C 😞

Staff is friendly, price is right for accomodations, no air conditioning makes hit nights unbearable.

Partner

4/10

Poor

01 Apr 2023

Sandra

We have been frequent guests of this hotel for several years, but we will not be returning after this visit. It seems to be under new management, corners cut and what was a reasonable and friendly place, decent for the price, is now less than reasonable. The sheets were old, no mattress protector, half of the lightbulbs were burned out in the room as well as the bathroom, and the sink barely drained. We never expect great towels, as we have been staying here often over several years, but these were horrible. And we were told they no longer give extra towels (although they have never given hand towels, they always used to give us an extra towel to use). No longer give 2 bottles of water daily, and no longer give glasses. The only “glass” I was able to get at all was from the hotel bar- a styrofoam cup! New staff at check in didn’t know we were frequent guests, and although we didn’t care about a bellboy helping us with luggage and showing us our room, the fact that we weren’t even asked was strange.
Bottom line- there are less expensive hotels in the area with better service. Or pay an extra $10 per night for a much better hotel.

Business_and_leisure Family

8/10

Excellent

08 Mar 2023

Anetia

The hotel rooms are clean and spacious for the price. The staff is nice and professional.

Leisure Friends

10/10

Exceptional

27 Feb 2023

Alan

Great location

Leisure Partner

4/10

Poor

23 Feb 2023

Verified traveler

It's a decent budget option, altgough there are much better options to consider. The best thing was the location and the worst the breakfast. The room was very small and basic with uncomfortable beds and a bad toilet. Service was good, although the service at breakfast was excruciatingly slow. Don't opt for breakfast. It will do for a couple nights. No fridge, no ice machine, no comforts.

Friends_and_family Family

10/10

Exceptional

09 Feb 2023

SERGIO

Excelente ubicación, muy cómoda la habitación

Leisure Partner

10/10

Exceptional

08 Feb 2023

Anetia

This is my second stay at Hotel Premier, is a nice affordable hotel. The price is good and the rooms are clean.
Also the staff is always professional and nice.

Leisure Friends

10/10

Exceptional

21 Oct 2021

Alan

Great place to stay if you plan to be out all day in Mexico City.

Leisure Partner

2/10

Poor

15 Jul 2021

Verified traveler

Very bad Serveces

Family_with_children

2/10

Poor

21 Aug 2019

Twinkal

I wanna give this hotel 0 star,. Cleaning lady stole my whole bag. When we left for the day tour. Don’t leave your expensive and personal stuff in the room, unless you’re okay loosing them.

Leisure Family

8/10

Excellent

20 Aug 2019

Erick

Good overall.

The Hotel overall is good, but the service in the restaurant is much slower than in other places, so you have to be patient. The Hotel is kept very clean, but still saw a cockroach in the bathroom. Some friends from Mexico told me this is an ongoing problem in several parts of the city even when people clean, so I let it be. Other than that, I felt safe in the hotel and the staff was friendly. You do get free water bottle, which is much welcomed.

8/10

Excellent

28 Jul 2019

Verified traveler

The staff was super nice and helpful. The front desk was so amazing!! The room is a bit small but if you just need a place to crash while you're out on the town then it's great. It's also really close to restaurants and turibus pickup/drop off.
The only down side is that the wifi was terrible. I'm not sure if it's because we were on the 8th floor but we had a difficult time connecting.
All in all a great place.

Leisure Family

8/10

Excellent

02 May 2019

Ramiro

The location.is really good about a block from main street which.is reforma what I didn't like that is kind dark at night in those streets away from reforma special after 10 pm

Friends_and_family Family

2/10

Poor

29 Mar 2019

elpelon

no air conditioning, roaches , we ask for air conditioner and only 10 rooms had it but it was extra money , they should especify first im giving a 0 to this place

Business Self

10/10

Exceptional

20 Mar 2019

Verified traveler

Relatively close to the airport and to the bus station, the price is good, and the facilities are clean, staff friendly.

Leisure Partner

8/10

Excellent

13 Feb 2019

Verified traveler

Very noisy street.

Family

8/10

Excellent

12 Feb 2019

Sohta

Good Location, Nice People

It’s an old hotel, but they do good job keeping the hotel clean. workers here are reasonably kind and friendly. Only thing I’d like to mention is that they don’t have A/C in the room. We personally didn’t have any problem, but some people might find it uncomfortable or too hot. The location is great, 15 minutes walk to everything, such as US Embassy, metro station, etc.

Family

10/10

Exceptional

13 Nov 2018

Maria

Great service!!!
Hotel is very clean and the staff is super friendly

8/10

Excellent

30 Oct 2018

Jose

The location is centrally located to everything, a block from Paseo Reforma.

8/10

Excellent

17 Oct 2018

Mark

Nice clean hotel. A quick visit in central Mexico. Quiet inside and also little traffic noise from outside. Internet a little patchy!

Friends

6/10

Pleasant

10 Oct 2018

Dalia

Hotel is not really clean, rooms too small, breakfast buffet not good enough food,

8/10

Excellent

09 Aug 2018

edna

Premier, ? Nice, EXCELLENT LOCATION & Decent YES!

Good food, great staff. Stinky bathroom drain. No AC or ceiling fans as advertised.

8/10

Excellent

08 Aug 2018

Barrie

Hotel Premier mas o menos

Hotel is near the Reforma, but quite a long walk from metro stations. Also several blocks west from the Ciudadela. Breakfast is included but can be stingy. Front desk staff were friendly and helpful. Get room on higher floor, outside can be very loud at night. No computer for guests to use. Sent across road to other hotel who charge exorbitantly for the privilege.

2/10

Poor

30 Jul 2018

George

the Hotel staff were very friendly. The restaurant is very slow. and the room was comfortable, except that mosquitoes invaded our room at night. The hotel doesn't have air conditioning in the rooms, so to cool the room, you must open the windows. However, the windows do not have screens, so the mosquitoes came in. Around 2AM, the mosquito problem became intolerable, so I called downstairs to see if they had bug stray.. about 10 minutes later they brought up a bottle. We sprayed the room and it took care of the mosquitoes, but then we had to put up with the strong smell of the bug spray. It's a nice hotel and i would go back, but not until they replace the window screens.

6/10

Pleasant

19 Jul 2018

Marcelo

Good hotel for sleeping

The hotel is good for sleeping only, like when you're on vacations around the city and sightseeing all day since it has no pool or gym and the bar is always empty. The restaurant is not good and if you have the option without breakfast is better since they have the same menu every day and it's not good either. The restaurant staff is rude.
The building is not new but is well maintained and it's located in a very convenient location near many landmarks and the neighborhood is safe.
There are rooms with and without a/c so make sure that you get a one with a/c in summer time.
The hotel staff is helpful and courteous.
The hotel looks clean and the rooms as well, however I found some little cockroaches in my room.

4/10

Poor

09 May 2018

Does the job. No frills, no luxury.

Cheap but okay. Good location. No AC, last time they even forgot the water bottles. Only if you won’t stay more time than necessary.
Not for vacation, as I stated before, does the job, but nothing more.
Wifi not working . Hitel is inclined due to earthquakes.
Well, still standing,so probably safe. Kind of uneasy feeling about it though. Very noisy due to non existent noise isolation. Paperthin walls. Well what do you expect at 35 us ?
The have a safe but no fridge. Strange

4/10

Poor

21 Apr 2018

Cheap Hotel in good location. Very noisy ! No Luxu

A cheap hotel that does the job . Breakfast was acceptable. One can't expect much in that price range. The best was the location, just 100 meters/yards from Paseo Reforma. Mainly frequented by Mexican guests. They do nt provide a refrigerator and no a/c.
The hotel is inclined (earhquake) so the doors shut by themselves (no joke) . Walkable . Would I come back ? Not really. I was just choosing this one because my favourite hotels (five stars) were all having triple rates thanks to lots of conventions in the city. As I said, this barely does the job,but nothing more.
Apparently they only have rooms with a/c on the last floor,but they were all taken and obviously cost extra.
Staff is friendly. Wifi not stable, TV only local channels.
Apparently people in this hotel are avid door-bangers , because there were neverending door-slamming noises outside. Really not suitable if you love it quiet !

6/10

Pleasant

21 Apr 2018

juan

Does the Job...that's it. No Luxury !!!

A cheap hotel that does the job . Breakfast was acceptable. One can't expect much in that price range. The bestbis the location, just 100 from Paseo Reforma. Mainly frequented by Mexican guets. They do nt provide a refrigerator and no a/c.
The hotel is inclined (earhquake) so the doors shut by thems lved (no joke) . Walkable . Would I come back ? Not really. I was just choosing this one because my favourite hotels (five stars) were all having triple rates thanks to lots of conventions in the city. As I said, this kne does the job,but nothing more.
Staff is friendly. Wifi not stable, TV only local channels.

10/10

Exceptional

13 Apr 2018

Vic

Great location,5 star.

This hotel is right at the center of the city only a block away from Reforma, an impressive wide Avenue designed to assimilate the Champs D. Avenue in Paris by Maximilian the French ruler of Mexico in the 1800s.
Very nice rooms,very clean,friendly and helpful staff, modern building.
Definitely I recomend this hotel to anyone.
A four star hotel with a two star price. Not expensive and very convenient.

8/10

Excellent

10 Apr 2018

Claudia

Si clase to main avenues, public transportation and malls. Secure zone with lots and lots of things to do.

6/10

Pleasant

28 Mar 2018

Giovani

The hotel is tilted and you can see it from inside. It is scary. Rooms are clean but there are some bars nearby which make a lot of noise at night.. Also, rooms do not have a refrigerator or iron. If you want to use the remote control, they'll ask you for a deposit. Also, be informed that some rooms do not have air conditioner, and it is kind of hot in Mexico City.

8/10

Excellent

24 Mar 2018

Verified traveler

Nice and clean hotel near Reforma

Good price value relation. Good prices and food quality at the hotel restaurant. Very close to Reforma Ave. Very clean. Good choice.

6/10

Pleasant

08 Mar 2018

Sara

Not very clean

The room had long black hairs everywhere - floor, mirror, desk, shower...

8/10

Excellent

07 Mar 2018

Verified traveler

Nice hotel

Most of the service and staff very good, room very clean but loud noises from street.
Overall it was OK.

4/10

Poor

07 Mar 2018

Verified traveler

Uncomfortable

WiFi terrible poor
Parking far away and you have to go to the administration to get the gate open, you have to drive your car in a very small place and come back walking even if it is 3 AM-
The electronic keys get deactivated every day and you realize that when yo arrive to your room and go back down. reactive it-
The breakfast couldn't be poorer.

2/10

Poor

14 Feb 2018

Verified traveler

Run away !!

I’m an Expedia gold member. I travel a lot !
Worst experience ever !
I could write essays about it and that still wouldn’t be enough.
Bottom line “Would not stay for free”.

10/10

Exceptional

27 Jan 2018

Jen

Nice affordable hotel in central location

Stayed here one night. The hotel is quiet. My room was nice and clean. The man at front desk was professional and cordial and provided directions whenever needed.

8/10

Excellent

18 Jan 2018

Shirley

Wonderful visit

It was great and I would recommend it to any one. Rooms are a bit on the small side, but everything else was good. Shirley

8/10

Excellent

03 Jan 2018

Luis

Good for sleep and thats it

I stay here almost every time i am in mexico city over night for business. I land late and just go to sleep and wake up early. DOnt expect much from the front desk staff, although the restaurant staff are great.

8/10

Excellent

02 Dec 2017

Verified traveler

good

good location close to the center of city. feel safe. Room is clean

8/10

Excellent

02 Dec 2017

Juan

It was a very nice time, the restaurant is very good, the location isn’t noisy, but it is well located, there are some discos very close to the hotel on Milan avenue.

8/10

Excellent

19 Nov 2017

Jorge

A nice place on a strategic location in downtown

Good deal for your money

8/10

Excellent

23 Oct 2017

Verified traveler

Nice

Nice hotel but someone took mi cell phone charger from my room. If my friend hadnt had a power charger it could have been disastrous.

Im waiting for the management's reply

10/10

Exceptional

05 Sep 2017

Jonathan

Home away from Home.

Great Breakfast and Excellent location. Hotel provided everything needed for stay. And close by to many markets and bars and clubs. Also if you have a chance visit Lucerna it's a spot where you can get drinks and all kinds of food options, sample a little of everything. You won't regret your stay there. We also rented a car and the hotel offered free parking for us.

6/10

Pleasant

03 Sep 2017

Carlos

Fair

Comfort is below average. Everything is clean. Wifi doesn't work

6/10

Pleasant

22 Aug 2017

Elvis

Decent hotel in a good neighborhood

If you need Wi-Fi, this is not the hotel for you. It is unworkable in the rooms, and barely functional in the lobby, which at times was full of guests trying to get a connection. It was also annoying that they seem to deactivate room keys/cards every single day, requiring daily visits to the front desk to get it fixed. Location is good in terms of being centrally-located and having many amenities, but if you want to use public transportation, it's a long walk to any Metro (Subway) station.

6/10

Pleasant

10 May 2017

Sara

The review for the stay is good

we didnt like the terrrible noise on the floor above at all the time even at 2 oclock in the morning, we dont know who was making that noise but it was not very good experience for us. overall was good

4/10

Poor

25 Apr 2017

juan

Very noisy, no sleep ever.Hotel is leaning.Danger

No A/C, no Fridge, the whole hotel is leaning to the west . Not joking. A remnant of the last earth-quake. Highly dangerous. Breakfast nothing special, no jam on the last day ( doesnt matter,was terrible jam). So noisy you can not sleep. Either door-banging guests or stomping and trampling from thebother floors.
Really bad. TV only 15 inches...just forget about this place.
Ah....WIFI WAS NEVER !!!! CONNECTING

8/10

Excellent

21 Apr 2017

Verified traveler

Right next to Paseo de la Reforma

Very good value. Restaurant in hotel very reasonably priced.

6/10

Pleasant

06 Apr 2017

TROY

no ceiling fan, no ac and no screens on the window

room was hot

Partner

6/10

Pleasant

29 Mar 2017

Verified traveler

Clean, Safe, and Acceptable lodging, but nothing s

Adequate for the price. Don't opt for the breakfast though, and don't count on the coffee. :(

Partner

6/10

Pleasant

27 Mar 2017

Verified traveler

It is close to Paseo de la Reforma

They give me a room different from what I had booked in the site and the staff experience was not very pleaseant

10/10

Exceptional

18 Mar 2017

Megan

All together Great!

Partner

8/10

Excellent

08 Mar 2017

Mork

Very good location

Liked the location and the confort of the room. A/C was not required since we had a great wather outdoors, but they will charge extra for the A/C since it was not included in the room's rate

8/10

Excellent

26 Jan 2017

Verified traveler

Hotel at a Very Convenient Location

Very Nice Hotel .. Prices quite reasonable .. it has been modernized ... Good Friendly Restaurant Staff .. Good Service and Good Food at Reasonable Prices ... Clean modern rooms and bathrooms ...
Just one thing .. The Hotel does NOT have a First Aid Kit .. had a minor accident and couldn't be help ... However everything else was A OK

6/10

Pleasant

05 Jan 2017

jon

Cockroaches

Found medium and baby cockroach walking in bathroom and by door

6/10

Pleasant

12 Dec 2016

Sharon

Nice hotel For the cost.

Tried to rent a car from airport. Out $75 rental now became $480. Alamo would not accept our worldwide coverage with our visa. We declined. Hotel is in zone 3, so we hired a CDMX taxi and it was only 200 pesos ($10) to hotel. So we used the metro. All was fine til we were in area of the Bellas Artes where our son had his wallet stolen from his front picket on the metro. Keep your hand on your wallet, guys! Metro is 5 pesos (25 cents) for as far as you want to go, even with transfers, as long as you don't leave the station.
Our last day we got up to leave after eating breakfast in the hotel restaurant and my purse was missing. We had been sitting close to the counter with a woman worker watching the restaurant. It was a secluded area and the restaurant was not busy. I asked for the manager and the police. We were shown the video from the security camera and I could see 2 women enter, pause, and head straight for our table. My son was on my left and my husband sitting across from me. They stopped behind me and with the woman watching proceeded to steal my purse. There was no way they saw my purse from the entryway. I strongly feel that a staff member (probably the young male waiter at the counter also) called someone and informed them of my purse hanging on my chair and where we were sitting. If the woman had been hostessing this wouldn't have happened! She would be seating people as they came in.

8/10

Excellent

01 Dec 2016

Alberty

Comfy, Good Value

Nice hotel. Clean and centrally located. Good value! No frills. There's a bar and restaurant down stairs.

8/10

Excellent

08 Nov 2016

Fabiola

Enjoyable stay

I enjoyed staying at hotel premier. The rooms were kind of small and the free breakfast choices weren't great, but other than that the hotel was great.

Family

2/10

Poor

03 Nov 2016

Alma

We have to check out a day early

The bellmen and the bartender were nice, however the lady at the front desk looks upset all the time, looked bothered every time I asked a question (no, not a language barrier-I speak Spanish); breakfast is included, it's a good deal, but we would rather go out because of the BAD SERVICE, servers will not acknowledge you and they will have a very bad attitude. Don't expect a refill on your coffee or any follow up after your food is dropped to your table. Do they think we are not goit to tip, so why should the severs bother? It feels like the hotel management is pinching so many pennies they forgot what hospitality is. We asked for two cups of ice one night, but were told by the bartender he could only spare enough ice for one. You have to re-activate your room card everyday, otherwise you're locked out of your room. You have to pay for A/C and wait for someone to come up to your room and switch it on. You have to pay for a TV remote. Forget about towels..2 days with out it, if you ask for it either you get ignored or get the bad atitude of the front desk telling you they won't have any towels until the next day and you will have nothing to dry yourself, not even your hands .... however they are really attentive if someone visits you-if it's late they'll make sure to let you know you will be charged for the extra person.

8/10

Excellent

13 Oct 2016

Arturo

My stay at Hotel Premier was short; I arrived late at night and left early in the morning. The room was clean and had comfortable beds; however, I have a couple of observations: 1. There were no electrical outlets near the bed or night stands; I had to string an extension cord clear across the room for overnight electrical service. 2. Only bath towels were provided, no hand towels, and no wash-cloths.

4/10

Poor

30 Sep 2016

Alejandro

Close to all land marks

Wifi service was poor.Also it was pretty loud you can hear people from up stairs

Family

8/10

Excellent

25 Sep 2016

Rega

Good price va quality

The hotel was located in a nice place near of everything.

6/10

Pleasant

18 Sep 2016

Jorge

On the cheap budget a good option...

A good choice if you want to be close to the Ciudad de Mexico downtown... so many places to go around... you can use a taxi or rent a bike (temporary rental) for 1,3 or 5 days...so you're always at the right place.

6/10

Pleasant

15 Sep 2016

james

Descent hotel

Location ok
No a/c but climate ok...just open window( which allowed Flys and mesqouts in.)
A ceiling fan would have been nice. Very humid.
One plug near desk not bed so had to plug phone across room.
No remote for tv.
Staff was good
Resteraunt was good

4/10

Poor

18 Aug 2016

Steve-o

Pésimo servicio al cliente

Negativas:
1. Las personas del Mostrador tienen un terrible servicio al cliente, no ayudan en nada, son abusivos, es decir, que no puedes esperar ningún tipo de ayuda por parte de ellos.
2. La comida del restaurante es malísima y los meseros son un asco para atenderte.
Positivas:
1. Limpieza de la habitación aceptable
2. Cerca del Ángel de la independencia
3. Cerca del monumento a la revolución
4. Accesible
5. Zona muy segura

Rating 3.5 / 5.0

Conclusión, obtienes lo que pagas.

2/10

Poor

27 Jul 2016

Raul

Avoid this place

The hotel didn't honor what Cheaptickets offer, they charged more for two \"additional\" guests, charged for breakfast supposed to be included, wi-fi was a joke, tv cable service not working... Look for a different choice.

6/10

Pleasant

22 Apr 2016

marcela

well located

the hotel is well located, everything its pretty much close. its clean but you have to be asking for towels or soaps, the rooms are clean but they look old. if you are not using the hotel to stay all day long, its a good choice to visit

6/10

Pleasant

18 Oct 2015

Mario

Nice hotel but it would be nice if AC in rooms

The room had no AC and they couldn't get us anything but a fan. When it was hot and on a sixth floor that made it feel worst the warm sensation.

Partner

8/10

Excellent

25 Sep 2015

Mario

you get what you pay for...

you can feel the hotel foundation slant as you walk the hallway to your room probably because of the mexico city earthquake a few years back or the fact that the city is naturally sinking. The location however was great, and was walking distance to many key landmarks. Price of the hotel, however was extremely affordable.

Family

4/10

Poor

25 Jun 2015

Verified traveler

What a reservation

THE hotel was remodeled so we heard the noise of hammer. Also it was raining and water was dripping in the lobby. Our reservation was with the breakfast included but according with the hotel staff was without breakfast because the reservation was European style We didn't have no clue about because it didn't show it.

Family

6/10

Pleasant

17 May 2015

Verified traveler

The hotel needs better quality control.

The safe was locked and should have been checked before my arrival. I was very surprised for the staff not speaking any English or very little. Was difficult to communicate. The concierge was the only person speaking good English.

6/10

Pleasant

13 May 2015

Verified traveler

LANGUAGE BARRIER

NO ONE AT THE FRONT DESK SPOKE ANY ENGLISH. NONE, NADA, NEIN.
VERY DIFFICULT TO IMPOSSIBLE TO CONVEY ANY NEED, (I. e. call a taxi,
wake up call, problem in the room, like can't work the safe). Absolutely no
comprehension whatsoever. Nice little restaurant, but they also have no English
so can't even understand coffee is cold. Better know some Spanish.
Expedia needs to find a hotel where there is some reasonable English at front desk.

6/10

Pleasant

13 Apr 2015

Ezequiel

Good hotel

We have a lot of problems with towels, they didn´t have enough. I booked seven rooms because I travel with my family and we all have troubles with towels. The breakfast service is quite slow, food could be better and cleanness too. Having lunch or dinner at the restaurant is not a good idea.

8/10

Excellent

09 Apr 2015

Eduardo

Nice hotel, great location

I've been here for about 3 times. I like it, good option. Price, location and facilities are ok. I could stay here next time.

8/10

Excellent

11 Nov 2014

belen

quaint, pretty modern, great location

It was perfect for what I needed and price was awesome for location. One downfall.. a friend stopped by to say hello and I said come up and they did not allow that. To me that seemed strange as when travelling my hotel room is my home away from home and I would have preferred us hanging out in my \"home\" then having to drive aroubd to find a place to hang out late at night. He was working and got out of work late.

2/10

Poor

06 Sep 2014

rosales

I'm can not stay in the hotel

They don't have the reservation and don't respect to expedia

2/10

Poor

25 Aug 2014

Daniela

never again

Hotels room bathrooms are dirty, bed bugs, check in-out staff and restaurant staff rude, NO laundry service as stated on website.

2/10

Poor

19 Aug 2014

Daniela

Awful Service

We wouldn't recommend this hotel to anyone! The internet is minimal, the service at front desk & restaurant was awful, there is no laundry service as they indicate on website & there is construction that doesn't let u sleep... To top it all off there was BEDBUGS!! We were a large group & more than half of the adults & kids were bitten :(

8/10

Excellent

13 Aug 2014

hector

Good special the location,close to all downtown location

10/10

Exceptional

02 Jun 2014

Jorge

Very nice!

Excelent, I like! Excelent, I like!
Terrific
I really liked the hotel. Although not air conditioned, but he would not heat.

10/10