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Citotel Saint Jacques

Poitiers · France

13 Avenue Du 114e RiView location

7.8/10Very good113 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort7.6/107.6
Condition7.6/107.6
Location8.6/108.6
Neighborhood7.8/107.8
Amenities8.4/108.4
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About Citotel Saint Jacques

This unpretentious hotel can be found in Poitiers.

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A stay at Hotel Saint Jacques places you in the heart of Parthenay, within a 15-minute walk of Parthenay Castle and Port de l'Horloge. This hotel is 0.9 mi (1.4 km) from Saint-Jacques Gate and 1.3 mi (2 km) from Saint Peter Church of Parthenay-le-Vieux.

Make yourself at home in one of the 45 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.

Featured amenities include a business center, complimentary newspapers in the lobby, and a safe deposit box at the front desk. Planning an event in Parthenay? This hotel has 872 square feet (81 square meters) of space consisting of conference space and 2 meeting rooms.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 0.94 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Special Instructions
    The front desk is open daily from 4:00 PM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 12.50 per person
    • Pet fee: EUR 8.50 per pet, per night
    • Service animals are exempt from fees
    • Crib (infant bed) fee: EUR 6.0 per night
    • Rollaway bed fee: EUR 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Parthenay Castle 1 km / 0.6 mi
Port de l'Horloge 1 km / 0.6 mi
Saint-Jacques Gate 1 km / 0.6 mi
Saint Peter Church of Parthenay-le-Vieux 2 km / 1.2 mi
Le Nombril du Monde 16.6 km / 10.3 mi
Mazieres en Gatine Golf 17.6 km / 10.9 mi
Mouton Village Park 21.5 km / 13.4 mi
Jacques Guidez Museum 25 km / 15.6 mi
Airvault Church 25.2 km / 15.7 mi
Airvaudais-Val du Thouet Tourism Office 25.3 km / 15.7 mi
Gallo-Roman Site of Sanxay 25.6 km / 15.9 mi
The Old Castle 26.5 km / 16.5 mi
Domaine Des Forges Golf 28 km / 17.4 mi
Office de Tourisme du Pays du Bocage Bressuirais 32.7 km / 20.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Citotel Saint Jacques

7.8
Very good
113 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
7.6 /10
Condition
7.6 /10
Location
8.6 /10
Neighborhood
7.8 /10
Amenities
8.4 /10
50 reviews shown
6/10
Pleasant
03 Aug 2025
Simon

Great spot to stay

Clean room but basic, in need of some modernisation.
Breakfast was basic too, but served a purpose.
Location in parthenay was good! And parthenay itself is a lovely place to stay.
Business
4/10
Poor
04 Sep 2024
Roger
Staff good . Bedding clean and comfortable. Air conditioning not working, mouldy shower ceiling, carpet very worn. Whole hotel needs a revamp. Breakfast buffet not great choice. Overpriced. Car parking very easy and hotel was not noisy. Would not use again unless keen to stay in Parthenay.
Partner
8/10
Excellent
07 Sep 2020
Verified traveler

Great location

The hotel is well placed for the centre of town. Rooms are small but clean. Information stated that check in was from 12 noon but in actual fact it was 16.00. Breakfast was disappointing. The gentleman on reception was very helpful. €80 was a little expensive for the night plus breakfast. The private car park at the rear of the hotel was good.
Self
6/10
Pleasant
29 Oct 2019
Verified traveler
Hotel ideally situated in Centre of Parthanay and close to old town. There is a very good car park at the rear of hotel. There are some nice restaurants on the square opposite the hotel
Staff were very friendly and helpful

The hotel is very tired and needs a good uplift. It was clean enough but the decor etc just needs some money spent on it.

Breakfast was good - plenty of variety
Leisure Partner
8/10
Excellent
12 Oct 2016
J.Denis

Good location ...good attention ...good breakfast

As expected for this price and location
Probably one the best place for this price in this small city ..

8/10
Excellent
15 Nov 2015
Brian

good

Good service with pleasant staff who were very helpful
8/10
Excellent
17 Aug 2015
John

One week stay

Stayed one week and found the hotel to be central for all my needs.
Partner
10/10
Exceptional
08 Apr 2015
robert

Cycling through France

Excellent Hotel in great location run by helpful, friendly, smiling staff.
Family
8/10
Excellent
28 Aug 2014
Verified traveler

Comfy but overpriced stay.

Quite fortunately we had a spacious room with separate bathroom and toilet. The hotel is well equipped, has good access to the shops and restaurants although located by the busy road with rooms viewing a car park. Overall we had a pleasant stay but stay but much overpriced for such a small town hotel.
6/10
Pleasant
11 Jul 2014
Alan

Somewhat run down but making an effort

Looks drab from outside but good parking at rear and better inside than it looks outside. had to eat in restaurant across street. Rooms clean but looking jaded
Partner
10/10
Exceptional
07 Apr 2013
Verified traveler

Good place to stay

Nice hotel and friendly people. The town is lovely even if it did snow during my stay in April.
10/10
Exceptional
07 Jul 2026
Mustafa
Personnel serviable, hôtel correct, juste pas de clim dans les chambres !!
Self
10/10
Exceptional
03 Jun 2026
Jacques
Un accueil très sympathique.
Merci
Partner
10/10
Exceptional
03 May 2026
alain
Chambre propre parking pratique et privé super petit déjeuner et personnel très bien
Partner
10/10
Exceptional
04 Mar 2026
Olivier
TRES BIEN
Business
10/10
Exceptional
04 Mar 2026
Sabrina
Très bel endroit
10/10
Exceptional
15 Dec 2025
alain
Oui tout était parfait
Partner
6/10
Pleasant
02 Nov 2025
Jérôme
Chambre propre mais hôtel vieillissant
Business
10/10
Exceptional
27 Sep 2025
YANNICK
Patron patronne super sympa
Literie correcte
Business
10/10
Exceptional
01 Jul 2025
ZHAOWEI
goof
10/10
Exceptional
01 Jul 2025
ZHAOWEI
good
6/10
Pleasant
19 Feb 2025
Verified traveler

Moyen

Chambre correcte, et propre mais mal isolée.
Les espaces communs (escaliers) mériteraient un bon nettoyage.
Pas d’eau chaude pendant le séjour. Ça peut arriver mais j’aurais apprécié d’être prévenu à l’arrivée sachant que le problème était présent depuis 2 jours.
Business
8/10
Excellent
30 Jul 2024
Kamal
Le personnel est très accueillant et très sympa
Business
10/10
Exceptional
27 Aug 2023
fabienne
Nous avons particulièrement apprécié la gentillesse et les conseils de la réception pour notre sejour. Nous recommandons vraiment cette etape tres agreable.
Leisure Partner
10/10
Exceptional
08 Sep 2022
Jean Louis
Le calme
6/10
Pleasant
05 Aug 2022
Emmanuèle
Excellent accueil mais les prestations ne sont pas à la hauteur de ce qui est attendu d’un 3 étoiles : climatisation en panne depuis des années (il faisait plus de 35 degrés lors de notre séjour), hôtel vieillot et peu entretenu.
C’est dommage car il est bien placé et l’accueil très aimable.
Partner
8/10
Excellent
17 Oct 2020
Meister
Petit hotel pres d une place passante parking a l arriere personnel de jour et veilleur de nuit au top arrive le soir le veilleur nous a indique plusieurs petites bonnes adresses pour diner parfait
Business Family
8/10
Excellent
30 Aug 2020
MARTIAL

Bon rapport qualité prix.

Bonne situation dans la ville, bonne Wi-Fi.
Acceil pro et agréable.
Business
8/10
Excellent
15 Aug 2020
Martial

On Accueil

Accueil tres sympathique.
Pas de climatisation dans les chambres.
Bon petit petit-déjeuner.
Business
8/10
Excellent
06 Mar 2020
Arnaud
personnel agréable et à l'écoute. Hôtel tout de même désuet, mérite d'être revu.
Business
10/10
Exceptional
28 Nov 2019
Patrick
Très bon accueil, cordialité et amabilité service client de très bonne facture
Business
8/10
Excellent
18 Oct 2019
Alice

Un peu vieillot mais agréable

Etablissement \"dans son jus\" mais pratique, bien situé et propre. Le personnel est très serviable. Je recommande !
Business
6/10
Pleasant
28 Aug 2019
Mehdi

Hôtel correct

Hôtel qui a besoin d'être remis au goût du jour. Le petit-déjeuner est bien trop chère pour la prestation offerte. Accueil sympathique.
10/10
Exceptional
21 May 2019
Carole

Bien placé

Bon hôtel en centre ville. Personnel extrêmement sympathique. Bon petit-déjeuner.
Toutes les promenades dans Partenay peuvent se faire à pieds.
Partner
10/10
Exceptional
12 May 2019
BALZAG
Très bon rapport qualité prix. Chambre spacieuse. Accueil chaleureux (tard dans la nuit !!!)
Friends_and_family Friends
8/10
Excellent
27 Mar 2019
Verified traveler

Bonne halte.

Hotel propre, bien situé , petit déjeuner complet , parking à l'arrière de l'hôtel, accueil sympathique. . Une petite rénovation de la salle de bains serait juste à envisager. Très bonne halte. Je conseillerais peut être aussi une chambre sur l'arrière.
Partner
10/10
Exceptional
16 Apr 2018
Verified traveler

Hôtel étape très bien situé

Personnel accueillant et chaleureux.
Idéal en plein centre
4/10
Poor
05 Apr 2018
CATHERINE

Tres cher pour une prestation qui n'est pas au niv

La propreté laisse vraiment à désirer ( poils dans le lavabo et la baignoire ) vraiment pas top
4/10
Poor
21 Sep 2017
Verified traveler

déçue

déçue car chambre très bruyante . Proche de l'ascenseur ...
petit déjeuner en chambre : nul . Personne du service non chalante et 3 gorgées du jus d'orange à boire ( encore plus petit le verre) , 1 croissant de qualité bien médiocre et un bout de pain. et tout ceci pour 10 euro.
8/10
Excellent
18 Apr 2017
Verified traveler
Bon hôtel, propre, bien accueillie, très satisfait de la chambre qui était assez spacieuse, et bon petit déjeuner le matin qui met de bonne humeur.
Je recommande.
6/10
Pleasant
05 Jun 2016
edhem
hotel simple. prix tres évalué par apport à la qualité globale.
8/10
Excellent
17 Feb 2016
Jean Marc
Cet hôtel présente tous les avantages pour un séjour professionnel le personnel est professionnel et chaleureux la chambre est spacieuse bien équipée en wifi et il y a trois excellents restaurants sur la place en face.
4/10
Poor
25 Jan 2016
Verified traveler

Très décevant

Déco de la chambre totalement ringarde
Fuite de la douche
Tâches d humidité dans les coins de la chambre
Check in et Check out fais a la va vite
Et je ne parles même pas de l Accueil du personnel ...........
6/10
Pleasant
12 Dec 2015
Fabien

BON RAPPORT QUALITE / PRIX

BON RAPPORT QUALITE / PRIX
8/10
Excellent
12 Dec 2015
Henri
J'étais sur Parthenay en qualité de jury au concours d'animaux
de boucherie. J'aurai du etre accompagné mais...
8/10
Excellent
01 Dec 2015
Verified traveler
CET HOTEL COMMENCE A VIEILLIR PEINTURE VETUSTE DANS LA SALLE DE BAINS AURAIT BESOIN D' UN RAJEUNISSEMENT
2/10
Poor
28 Nov 2015
Verified traveler

Hotel vieillot mais on a pas le choix

Chambre galciale quand on entre dans la chambre avec un accueil lui aussi glacial.
Personnel pas sympa mais bon on a pas trop le choix d'h^tel et ils en profitent. A éviter
6/10
Pleasant
10 Nov 2015
Verified traveler

pas canal+dans les chambres !!! inadmissible

Juste certaines chaînes TNT disponibles dans les chambres (ni canal+ ni rien d'autre) incroyable pour un \"trois étoiles\"
6/10
Pleasant
02 Nov 2015
marie-pierre

Trop cher

Décevant. .. j'ai eu très froid. .. le chauffage était coupé. .la douché ne fonctionnait pas... pourquoi un sèche cheveux ?

Hôtel très cher pour ville déserte

Trop de place inutile pour une personne seule

Petit déjeuner peu copieux servi en chambre car notice peu explicite

Je n'y retournerai pas
8/10
Excellent
22 Oct 2015
Sylvain

week end

hôtel au top, personnel super agréable rien a redire..... le petit déjeuner au top
Family

Location & surroundings

Citotel Saint Jacques
13 Avenue Du 114e Ri, Parthenay, France

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