Name: R Hotel Rancamaya
Address: Jl. Rancamaya Utama Ciawi, Bogor, 16720, ID

4/10

Poor

07 Oct 2021

Verified traveler

Bad management service!!

Hotel was okay.. but the reservation guy and on duty manager were terrible.. duty manager won’t answer your call, reservation guy ask me to call every 10minutee.. crazy!! Non responsive!!

Friends_and_family Family

10/10

Exceptional

13 Jul 2019

Verified traveler

It was the perfect stay for us, they provide not just basic needed as hotel, but also a complete activities for kids such as kids club, playgrounds, feeding the animals, archery, flying fox, you name it, they got it 😁. But as for me, as i am a hygiene freak, our bathroom floor was a little bit unclean as the water leaked from the pipe and runs on the floor, the dustbin was also looked old and dirty.

Leisure Family

6/10

Pleasant

20 Jul 2018

Verified traveler

Good to hotel to relax with your family

Facilities are well maintained, but food hygiene can be improved. I have a bowel run after consuming breakfast food at lower patio

6/10

Pleasant

03 Dec 2017

Lina

Hotel with a great View and fresh natural air

Hotel with a great location,view and fresh air and friendly staff. The room good with twin queen bed.
But the breakfast too Expensive for the variety food they served.
Overall good except the breakfast.

4/10

Poor

22 Jul 2017

Verified traveler

Won't be back

The service is pale in comparison to the price they charge. The staffs need more training to deal with hotel guests. Bad attitude, rude and does not care about guests needs. Food is just so so.

Family

10/10

Exceptional

25 Apr 2017

Kartika

Best Hotel that we ever had to stay

Awesome

10/10

Exceptional

13 Dec 2016

Verified traveler

Polite, helpful staff

We enjoyed the garden which was quite expansive with an area for children to play in and a couple of garden gazebos for tired legs (perhaps more of these could be added). In order to get a different set of menu for dinner, we went to the Club House. It's a pity though that the area surrounding the Club House was dark. Otherwise we enjoyed our stay very much.

Family

8/10

Excellent

09 Dec 2016

Erik

A Nice Clean Hotel

The hotel design is not that special despite the good property quality.

Partner

8/10

Excellent

08 Jul 2016

Erliana

very nice family hotel

during 2 nights stay at R hotel.. its was great. The hotel is perfect for family vacation with young children. My 5 years old son very enjoy swimming at the big clean swimming pool along the hotel side, feeding deers,run around the garden and even go to the golf court. the room is big with 2 queen bed so suitable for my family with 2 children. Breakfast was good too with many choices of food. very recommended for family vacation..

Family

10/10

Exceptional

09 Apr 2016

Saud

Nice hotel but deficult to find taxi

Family

8/10

Excellent

24 Jan 2016

Jakarta Bule

Nice getaway from Jakarta

This was our third trip to the R Hotel at Rancamaya. We are long time expats living in Jakarta and are always looking for good places to take our kids for weekend escape trips. This is great option. Hotel is new and in very good shape. Excellent grounds with plenty of space for the kids to run around. The access to the adjacent golf course and clubhouse is an added bonus as we used driving range, putting green, and pools at the golf course.

10/10

Exceptional

31 Dec 2015

The Bestever

The Bestever

A VERY GOOD & CLEAN HOTEL. The Front Desk & all The Staff were Nice & Polite

10/10

Exceptional

28 Dec 2015

AV

Nice hotel with excellent staff

A few things needed attention on room, advised staff and fixed up immediately. Had a pleasant and relaxing stay. Beautiful place and people. Will definitely come back to stay when visiting Bogor.

10/10

Exceptional

19 Dec 2015

Wayne

Beautif Hotel - A Must stay

Beautiful hotel. Nice place to relax. The room was spacious and clean. The weather was cool and wet. We enjoyed our stay. The restaurant buffet was good, but in the evening, I ordered a hamburger, well done, it was raw in the middle. I exchanged it for a chicken sandwhich, and that too was not cooked. It was raw in the middle. The chef offered to cook another one, but I lost my appetite. He later sent me a piece of cheesecake. Other than that, it was really a nice stay. Oh, the beds a bit hard. That was disappointing.
We played golf but got rained out. The caddies assigned to us ripped us off. We only got to hole 10 and it was raining, so we called it quits. When we arrived at the club house, one of them said, \"Tip Sir.\" So, being new to golf, we were not sure how much to tip. My husband gave them each 100.000 RP. She said that's not enough. We should pay 200.000RP each. So he did (actually he was short of that and gave all he had 380.000). I went in and asked the manager what is a normal tip. She said whatever you want to give. I said 100.000? She said, \"Oh yes, very good .\" We left feeling very ripped off with half round of golf at full price and paying way too much of a tip. Shame on those caddies!

Partner

8/10

Excellent

13 Dec 2015

Edward

Nice pool

very nice pool, needs to be open until evening for more hours of enjoyment

Family

10/10

Exceptional

13 Oct 2015

camilla

Amazing hotel in perfect settings

Surrounded by nature and a golf court is everything you need for a getaway from the big city
Will go back as soon as possible

Family

6/10

Pleasant

02 Oct 2015

arif

good view hotel less food

location hotel is good, food is not equal for 5 star hotel

Family

10/10

Exceptional

08 Aug 2015

Stephen

Great short stay

Lovely new fresh hotel
Very pleasant environment
Set on a golf course if you like that sort of thing
But very pleasant breeze through the bars and lobby on an evening

Family

8/10

Excellent

07 Aug 2015

Verified traveler

Excellent service from the restaurant people. Need more variety on food/restaurant option. Should clean the bed more.

Partner

10/10

Exceptional

04 Aug 2015

Mazliza

Wonderful One Night Stay

Brilliant choice, definitely the best hotel in the whole of Bogor and surrounding.....

Family

8/10

Excellent

28 Jul 2015

Poetry

Make more rooms.

It was good...

Family

6/10

Pleasant

28 Jul 2015

Lina Lusiana

Weekend gateaway

Very helpfull n friendly staff...

Family

8/10

Excellent

27 Jul 2015

Himawan

Family Surprise

Surprising moment ,when we enter the lobby. Beautiful scenery and modern architecture.

Especially when stepping in the Family lagoon view room....we were excited to jump into the pool

Family

8/10

Excellent

23 Jul 2015

Merry

All ok, except the bathroom smell bad.

Our bathroom smell bad. Other ok

Family

10/10

Exceptional

23 Jun 2015

Verified traveler

Perfect stay for family

Family

10/10

Exceptional

30 May 2015

Sharifuddin

Golfers retreat!!!

Great place, refreshing change from jakarta hotels...good for golfers teeing off early in the morning.

Family

8/10

Excellent

22 Apr 2015

Budi

Relaxing Hotel

Very nice and relaxing hotel to stay. Good weather in that area, very nice and helpful staff . Excellent mountain scenery .

Family

10/10

Exceptional

25 Mar 2015

Verified traveler

Excellent hotel

Totally recommend this hotel to everyone,everything is so excellent, we took the room with the direct pool access,the kids love it!,the service also very good

8/10

Excellent

24 Feb 2015

Amelia

magnificent view

the view from our room is breathtaking.. all green with cloudy mountain in the middle, very nice. the room it self huge and comfotable too bad we couldnt get the room that have access directly to the swimming pool due to fully booked on holiday season.
overall it was wonderful experience, i only have a short note on the breakfast buffee the food is below my expectation. and the range are very limitted. so if the hotel can improve the food quality and range of selection, staying at R Rancamaya hotel will be perfect.

6/10

Pleasant

16 Feb 2015

Verified traveler

Great View of Salak mountain

The room is big, got free upgrade room, clean, the breakfast is need improvement (taste and more choice)

Family

8/10

Excellent

06 Feb 2015

Ajeng

Nice

Nice quick gateaway place..

Partner

10/10

Exceptional

03 Feb 2015

kama

I had a very pleasant stay at r hotel rancamaya. The room was very clean and well maintain The staff were friendly. The pool was nice as we can use the pool at the golf club too! The mini zoo added an extra bonus for me as i can take my kids to see the deers and geese. Overall i'm very pleased with r hotel rancamaya

8/10

Excellent

31 Jan 2015

Farhan

Super nice view of Mt Salak

I booked Deluxe Room with 2 queen beds. The room was spacious and clean. But the bathroom required more detailed cleaning especially on the wall. The view of Mt Salak and golf course was really scenic.

The breakfast spread was quite good too.

8/10

Excellent

07 Jan 2015

Wisti

Nice Hotel with mountain view

The Hotel is New, opened in August 2014. Every room have view direct to pool and mountain. The staff is friendly, room is clean. Breakfast is standard and I think the hotel must provide some attraction for kids especially during holiday season. Overall, i enjoyed staying here.

8/10

Excellent

05 Jan 2015

Mimi

Friendly staff, pleasurable stay!

We checked in on New Year's Day so it was very hectic and took a while to get our room ready, but the staff was very apologetic and got us the earliest available room. Overall a pleasurable stay!

Family

8/10

Excellent

02 Jan 2015

Shawn

.

The staff was friendly and helpful. The rooms and facilities were very clean. The location and views are nice. The only negative thing was the wifi, with frequent disconnects and slow speeds.

Partner

10/10

Exceptional

19 Nov 2014

Rindu Melati

Nice hotel with mountain view

I chose the lagoon room. And I recommend to my friend and families. The room has best view with pool just right in front of balcon and mountain view

10/10

Exceptional

17 Nov 2014

boy

Perfect

I have never put any review on any hotels that i booked and stayed. But this one is exceptional. There is nothing bad for this hotel.all the staff were very friendly as soon as i reached the hotel. There is a free valet service for my car. The room (deluxe lagoon)was big and clean,with a swimming pool just outside the room balcony.the view and the weather was heaven. Even when i extended my stay,we were moved to super king deluxe room and the room was even much better. This hotel is highly recommended and worth every penny of it

Partner

8/10

Excellent

13 Nov 2014

Verified traveler

New hotel in a volcano setting in West Java

At last some significant onsite accommodation at the stunningly beautiful Rancamaya Golf Resort, with this new hotel (at time of writing) opening in July 2014. In the context of a golfing vacation there were few negatives about this hotel. Clean, everything brand new, well-equipped rooms, exceptionally attentive service, choice of restaurants and amenities split between hotel and clubhouse (under same management).

10/10

Exceptional

02 Nov 2014

Weng Hong

Fantastic Hotel

Had a wonderful stay in your Hotel. Very friendly staff and good service.

8/10

Excellent

14 Jan 2023

Verified traveler

편한한 골프여행

편안하게 쉬시기에 좋습니다.
친구들과 골프여행으로 왔는데 주변에 있는 좋은 골프장을 이용하기도 좋았습니다.
직원들이 책임감이 있으며 매우 친절합니다.

Friends_and_family Friends

10/10

Exceptional

04 Jun 2021

jinsang

최고임.
단 식사는 종류가 많지 않음.

Business

10/10

Exceptional

14 Dec 2020

Sucahyo

Beautiful Day at Rancamaya

Hotel dengan pemandangan yg indah langsung menghadap ke gunung , pelayanan yang ramah dan fasilitas hotel yang cukup baik, kamar hotel yang nyaman dan bersih, banyak spot yang bs dijadikan tempat untuk sekedar bersantai duduk2 dan berfoto
Akan datang menginap lagi disini jika ada kesempatan.

Partner

8/10

Excellent

13 May 2019

Verified traveler

Hotel yg bagus untuk liburan keluarga bersama anak kecil namun perlu ditingkatkan lagi untuk kebersihan di sekitar area kolam renang. Kemarin kami sempat menemukan ular di dekat kolam renang tapi sudah bisa diatasi oleh petugas hotel meskipun lumayan sulit mencari petugas hotel karna luasnya lokasi hotel.

Family

10/10

Exceptional

08 Aug 2018

Verified traveler

최상의 골프여행

깨끗하고 친절한 호텔.시원한바람이 너무 인상적이었고 레스토랑 음식도 싸고 맛있어요. 골프여행으로 최고인듯.

Family

8/10

Excellent

14 Aug 2017

SUNGKU

란짜마야

란짜마야 호텔은 인도네시아를 많이 갔었지만 처음입니다 하지만 다른 호텔과 크게다르지 않을 것이라는 생각을 바꾸어 버렸습니다.
첫째 대체로 직원들의 친절도가 5성급 호텔 이상이었습니다.
특히 식당의 직원들과 프런트 현관등의 직원은 프로페셔날 같았습니다.
chep가 정식 복장을 한체 식당 입구에서 손님을 맞아 안내 인사 음식소개 하는 것은 참 인상적이고 행복했습니다.
형식적이고 겉치례의 인사가 아닌 인간적이고 따뜻한 친절함을 인도네시아에서 경험하게되었습니다
특히 식당에서 chep mr Fery는 잊지 못할 경험을 하게 하였습니다
둘째로 란짜마야 호텔은 아침 저녁에 너무 선선했습니다.
어느 호텔에서 느끼지 못한 마치 반둥에 와 있는 것 같은 착각을 일으킬 정도로 서선했습니다.
그러나 수영장이 오후5시에 페장하는 것은 약간 이해를 못하겠더라구요..

Family

10/10

Exceptional

06 Aug 2017

이유선

주변환경이 좋고 수영장이 다양하고 크며 로비 인테리어가 시원하고 모던함

10/10

Exceptional

02 May 2017

dongbin

힐링이 되는 호텔

힐링을 한다는걸 느끼게 해주는 호텔이었음.
정말 경치좋고.. 여유롭고.. 2주 후에 또 갈 예정.