Name: Pullman Ciawi Vimala Hills Resort Spa &
Address: Jl. Raya Puncak, Gadog Megamendung, Bogor Megamend, Bogor, 16770, ID

Pullman Ciawi Vimala Hills Resort Spa &

Bogor · Indonesia

Jl. Raya Puncak, Gadog Megamendung, Bogor MegamendView location

50 reviews shown

10/10

Exceptional

10 Jun 2026

Levita

Great place!

8/10

Excellent

27 Apr 2026

Dana & Brenda

The resort is beautiful. The staff are beautiful. The spa is very nice. Breakfast is among the best I have eaten anywhere, with tremendous variety. Unfortunately a (nearby?) mosque starts its prayers at 4 AM and plays them on a loudspeaker as loud as the system can push. So sleeping past 4 AM takes discipline I simply do not have. This is not the fault of the resort. Perhaps they can talk to the Imam to get him to turn down the volume? Alternately, the resort could replace all the glazing with triple-glazed sound proofed units? A costly solution for sure, but maybe that would help? Perhaps some 'anti-sound' system within the rooms might help? The people at the resort were simply amazing and acknowledged our concern and are even more impacted for sure than we were for our 2 night stay. So I felt bad for them. I adapted by going to bed at 8 PM and during our stay.

Partner

10/10

Exceptional

04 Apr 2026

Moongo

Clean, great customer service

Friends

10/10

Exceptional

28 Dec 2025

Douglas

Enjoy the stay

10/10

Exceptional

27 Nov 2025

Kazuyuki

あ

10/10

Exceptional

20 Nov 2025

Kevin Khiem Vi

Beautiful hotel with lots of activities to do around the hotel. I regret only having time to stay one night. I would recommend at least a few nights to a week in order to fully enjoy the facilities and what it has to offer. We were offered a complimentary photoshoot during our stay and the photographs were very well taken and beautiful.

Leisure Partner

8/10

Excellent

19 Sep 2024

Joanna

Nil

10/10

Exceptional

03 Jul 2024

Jung Woo

Had a great family time

It was great experience in overall and I had really amazing family time staying there. Highly recommend for family.

Friends_and_family Family

6/10

Pleasant

27 Jun 2024

Namira

Staff is not very professional especially the receptions and Damar restaurant.

10/10

Exceptional

15 May 2024

Greg

Good choice!

Very comfortable stay and a nice resort hotel. Room was spacious and very comfortable. Facilities excellent with multiple pools. Overall a great hotel with Bali vibes. Only issue is the traffic locally is bad. It’s an hour to get to Bogor despite being only 10km’s away.

Business

10/10

Exceptional

13 May 2024

Minjee

It was nice to be a family trip. There are many kids activities. And the mountain air is good in there.

Friends_and_family Family

4/10

Poor

24 Nov 2023

Jonathan

It was suppose to be a celebration with my wife, but ended up the villa we are put on had issues with their wifi and phone was dead. We have to wait for about 2 hours to get it all sorted out and we missed our dinner reservation.

Leisure Family

10/10

Exceptional

06 Sep 2023

Lhaksmita

The environment. The trees surround the property and the facility of the property.

Leisure

8/10

Excellent

29 Aug 2023

Verified traveler

Relaxing stay

Hotel was nice with a lot of amenities. Room was spacious, bed was comfortable.
The breakfast buffet was amazing with so many types of cuisines.

Friends_and_family Family

10/10

Exceptional

12 Feb 2023

Christian

Very beautiful scenery and building, fresh air, very, very polite and accommodating staffs!

Leisure Family

10/10

Exceptional

19 Jan 2022

BENNY

excellent hotel

Partner

8/10

Excellent

28 Oct 2021

EKO

Check in was smooth.
Room Are spacious and Foods are delicious
Check out wasn't smooth as if i was skipped so many people before i were handled.. i also have a problem with my room deposit. Where it is still charged on my CC.

Overall its okay. Good choice for families for getaways

Friends_and_family Family

10/10

Exceptional

10 Sep 2021

suffendy

It is very well managed and design property. A lot activities can be done and it is private environment.

Leisure Partner

8/10

Excellent

30 Apr 2021

Olivia

Everything was good, they can do better with the food though, for us, foods weren’t that yums, but they weren’t not delicious either, can improve more.

Friends_and_family Family

8/10

Excellent

15 Apr 2021

Nice getaway from the city and it’s traffic

Our stay was very pleasant. Especially if you and your family are escaping the city Life and want to be around trees and good weather, it is the place to be.
Food in general wasn’t so good, there was no taste in the food.
But overall I recommend it

Friends_and_family Family

10/10

Exceptional

01 Apr 2021

Verified traveler

Amazing Stay

It was amazing stay in Pullman Ciawi Vimala Hills. Thank you !

Friends_and_family Family

8/10

Excellent

20 Mar 2021

Verified traveler

Great family hotel

Wonderful stay with a lot of kid's activities.

Friends_and_family Family

10/10

Exceptional

20 Mar 2021

Jonan

Excellent hotel with all the facilities that makes the children happy . One of the best getaway family trip from Jakarta, with perfect location , nice view , good weather, pleasant ambience and good service

Friends_and_family Family

10/10

Exceptional

07 Jan 2021

Verified traveler

I have stayed at this hotel/resort twice now and have found it a great place to relax outside of Jakarta. The staff are very helpful, food is good, the fresh air and cool days are amazing. We will definitely stay again in the future.

Leisure Family_with_children

8/10

Excellent

21 Dec 2020

Lie

Great place for family but food needs improvement

It's a good place for family as there are a lot of activities. However, a lot of the food at breakfast doesn't taste good. The food certainly doesn't give any good impression on us.

Friends_and_family Family

10/10

Exceptional

11 Oct 2020

Pande Ketut W

Great hotel at Ciawi

Great pleace for staycation

Friends_and_family Family

8/10

Excellent

25 Jul 2020

Dwi Retno

We stayed at Pulllman Vimala on golfing trip to Bogor it was my husband's birthday so I ordered a birthday cake but instead they give us complimentary cake plus a birthday song... thank you for a memorable stay...

Friends_and_family Family

8/10

Excellent

17 Feb 2020

Verified traveler

Should be better

Took a long time to get a room, and another wait for your luggage to be delivered. Housekeeping didnt gave us a towel on the 2nd day and it took 3 calls to get it, even after explaining that my little children are in the middle of shower.
Condition of the room is not good for a new hotel like this

Friends_and_family Family

8/10

Excellent

21 Dec 2019

Verified traveler

Like: location, design, facility
Don't like: lack of maintenance

Leisure Family_with_children

10/10

Exceptional

10 Nov 2019

Verified traveler

I had an amazing stay with the Pullman Ciawi Vimala Hills Resort. I'll certainly come back to experience another amazing stay with them. The staff are super nice, friendly, helpful.

10/10

Exceptional

04 Oct 2019

Silvi

awesome service

Please keep up the best service Pullman as usual

Friends_and_family Family

8/10

Excellent

05 Jun 2026

SHIRO

自然豊かなリゾート施設です。是非複数日滞在してスパを経験したいと思いました。

Self

10/10

Exceptional

05 Apr 2026

YUICHI

ホテル内はとても清潔で、素晴らしい体験ができました。
以前来た時よりも、プールの水も綺麗になった気がします。
朝食も種類が豊富かつ味も美味しいので楽しめます。
機会があったらまた来たいです。

Family_with_children

8/10

Excellent

12 Mar 2026

Anthonius

Prima hotelkamer, lekker bed en uitstekend ontbijt. Vriendelijk personeel. Vreemd dat ze aangeven over een stoom sauna te beschikken maar daar mag je alleen gebruik van maken als je een massage afneemt. Sommige personeelsleden zijn nogal opdringerig dat je hun naam vermeldt in een review. Dit voelt heel ongemakkelijk temeer daar elk personeelslid enorm vriendelijk is. Hier zou betere aansturing op moeten komen. Verder ligt het hotel nogal remote. Wat we enorm hebben gemist was een goede uitleg van alle mogelijkheden in het hotel. Pas na twee dagen ontdekten we dat er een restaurant bij het zwembad was.

Partner

10/10

Exceptional

26 Jan 2026

Majed

Great hotel

10/10

Exceptional

17 Jan 2026

Hee Sang

The best ever

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Marina

朝食ブッフェが美味しかったです。ジャカルタの踊りなど見れたらもっといいなと思いました。

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

ILHYEONG

Good enough to stay!

Business

8/10

Excellent

06 Nov 2025

SHIRO

ホテルのロケーションがとても良い。

Self

10/10

Exceptional

31 Aug 2025

Koki

bagus!!

Leisure Family_with_children

10/10

Exceptional

17 Jun 2025

YUICHI

とても良かった。
ホテル内のレストランは種類が充実しており味も美味しかった。
また、遊び場も多く子供たちとパターゴルフを楽しんだりできた。今回は1泊だけだったが、もう少し時間があればさらに色々な探索ができたのだろうと思う。
残念な点はプールに関して水が濁っており入ることに抵抗があった。また、とても水が冷たいので水温を上げてくれると入りやすい。

8/10

Excellent

08 Jun 2025

SHIRO

ゆっくり泊まれるホテル

ここは、一泊ではもったいない。滞在型のリゾートです。

Self

10/10

Exceptional

14 Apr 2025

Verified traveler

Family staycation

Sangat memuaskan dari pelayanan receptionist, restaurant, hingga concierge. Fasilitas hiburan untuk anak-anak lengkap. Minor minus nya di kondisi peralatan permainan kurang bagus, beberapa banyak yg sudah tidak lengkap.

Friends_and_family Family

10/10

Exceptional

27 Feb 2025

Bert

Fantastisch hotel

Heel mooi groot resort. Even echt weg uit jakarta. Mooie zwembaden en mogelijkheid om stukje te wandelen. De kamer was groot en mooi ingericht. Het ontbijt was niet goedkoop, maar er was erg veel keuze en het was lekker. We hebben genoten.

Partner

6/10

Pleasant

12 Nov 2024

SHIRO

リゾート感ありあり。

リゾート感があり、ゆっくり出来そうです。
ジャカルタからのアクセスがちょっとありますが、ホテルは良いです。

Self

4/10

Poor

10 Aug 2024

YOKO

・ホテル内の食事。ホテル内レストラン、Damar で子供たちにパスタを注文。テーブルに届くまでに45分待ちました。さらに、食後。会計を依頼しましたが、レシートを用意する作業に30分。1時間以上、なにもせずに席に座っていたことになります。そのことについて文句を言いましたが、店員は不満げな態度でした。
また、苦情のおり、「日本人か、韓国人か」と尋ねられました。なんの意図か分かりかねますが、失礼だと思います。
・一度もベランダに出ていない＝窓を開けてないにもかかわらず、部屋に蚊とやもりが2匹いました。
子供たちだけの部屋だったため、なにもできず、蚊に何か所もさされ、やもりにおびえた夜を過ごしたとのこと。
次の日、そのことについてホテルスタッフに報告しましたが、そのことについて
なんの謝罪もありませんでした。
・アクティヴィティとして、エアホッケーがおいてあり、以前はそれをとても楽しみましたが、今回はすでに機械が劣化しており、空気穴から空気が出ていても、ゲームの駒が手元に戻ってこない代物でした。
・部屋のトレイのフラッシュボタンが劣化しており、水が流れっぱなしになっていることが数回ありました。
夜中に何度かボタンを押しなおしました。
・ホテルアクティビティの説明がなく、簡単なパンフレットを渡され、それで確認するように言われました。しかし、それでは全然分からず、以前泊まった時の記憶を頼りに、あれこれこちらから聞く必要がありました。
・インドネシアリゾートに泊まると、通常あるサービス、例えば、ウェルカムドリンクや、宿泊初日にある果物やちょっとしたスイーツのサービスはありませんでした。
・以前、ホテル内レストランの「mad cow」が美味しかったので、それも目当てで宿泊しましたが、貸し切りが入っており、利用できませんでした。
リゾートのレストランで貸し切りが入るのは疑問です。

●総括●
全体的には、従業員が少なく、また、壊れかけている施設を刷新することもないため、経費削減に努めているのであろうという印象でした。
ホスピタリティはあまり期待できません。

・Meals at the hotel. We ordered pasta for the kids at the hotel restaurant, Damar. It took 45 minutes for it to arrive at the table. After the meal, we asked for the bill, but it took 30 minutes to prepare the receipt. We ended up sitting at the table for over an hour without doing anything. We complained about it, but the waiter was dissatisfied.
Also, when we complained, we were asked if we were Japanese or Korean. I don't know what the intention was, but I think it was rude.
・Even though we never went out to the balcony = we didn't open the window, there were mosquitoes and two geckos in the room.

Leisure Family_with_children

10/10

Exceptional

23 May 2024

John Paul Alan

Overall ok memuaskan, kasur terlalu soft

Friends_and_family Family

4/10

Poor

24 Jan 2022

Youngeun

Poor qualoty of service

It was terrible experience for my family to spend two nights in pullman ciawi.
When we checked in, the hotel suggested me for an upgrade of the rooms (with nicer view) for the second night.
However, what we had to do during the second whole day was to wait and wait till the rooms are ready, and we found out the changed rooms were not \"upgraded\" at all. (with same views and even smaller beds)
And the hotel told us my luggages were already moved to the new rooms, but I could not find it at all and had to check it again and again.
They just had my family go here and there according to their needs of room arrangement.

Whenever I tried to reach to service team via phone, they told me just wait, which never be responded in an appropriate manner.
They never got back to me so I had to visit the lobby several times to get response.
It was an awful experience to ruin all my second-day schedule.
They should have managed custumer's complaints better way.

Friends_and_family Family

8/10

Excellent

29 Oct 2021

Ui Ju

Three bedroom villa

Three bedroom villa was good enough for two family to have fun for holidays. The villa itself is not very spacious, however, the tracking course outside which the hotel manages is excellent for refreshment.

Friends_and_family Family

10/10

Exceptional

03 Oct 2021

jin sae

가족 여행에 추천합니다~

가족 여행에 추천합니다~ 3박 4일동안 호텔 건물과 빌라에서 나누어 묵었는데, 둘다 좋았습니다.빌라의 경치가 정말 좋았습니다

Friends_and_family Family