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Mountain Chalet Motels

Canterbury-Christchurch MT · New Zealand

1 Wairepo RoadView location

8.6/10Excellent962 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.6/108.6
Condition8.2/108.2
Location8.8/108.8
Neighborhood8.4/108.4
Value8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mountain Chalet Motels

Enjoy a comfortable stay at the Mountain Chalets Motel in Twizel, nestled within a national park setting. Our 25 air-conditioned rooms feature kitchenettes equipped with refrigerators and microwaves, perfect for preparing light meals. Stay connected with complimentary Wi-Fi, and enjoy conveniences such as in-room safes, coffee/tea makers, and phones.

Limited room service is also available. On-site amenities include laundry facilities, barbecue grills, a safe deposit box at the front desk, and free self-parking. We're just a short drive from Lake Pukaki and the Twizel Town Centre, offering easy access to area attractions like Mueller Ridge and Lake Ruataniwha.

Tour/ticket assistance is available to help you plan your excursions.

Read more about this hotelShow less

With a stay at Mountain Chalets Motel in Twizel, you'll be in a national park, within a 10-minute drive of Lake Pukaki and Twizel Heritage Trail. This motel is 0.5 mi (0.7 km) from Twizel Town Centre and 0.7 mi (1.1 km) from Mueller Ridge.

Make yourself at home in one of the 25 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include laundry facilities and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • You need to know
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8 AM - 8 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a smoke detector
    • This property is professionally cleaned
  • Spoken Language

    English

Nearby attractions

Twizel Heritage Trail 0.1 km / 0.1 mi
Twizel Town Centre 0.7 km / 0.5 mi
Mueller Ridge 1.1 km / 0.7 mi
Lake Ruataniwha 3.5 km / 2.2 mi
High Country Salmon 3.9 km / 2.4 mi
Lake Pukaki 9.8 km / 6.1 mi
Lake Pukaki Information Center 10.7 km / 6.6 mi
Lake Benmore 14.4 km / 8.9 mi
NZ Alpine Lavender 14.6 km / 9.1 mi
Lake Ohau 20.7 km / 12.9 mi
Hot Tubs Omarama 29.2 km / 18.1 mi
Totara Peak Gallery 29.9 km / 18.6 mi
Clay Cliffs 30.1 km / 18.7 mi
Ladybird Hill Vineyard 30.3 km / 18.9 mi
Lake Benmore 35.2 km / 21.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 25
  • lodge
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Hotel safeExtra charge
  • GardenExtra charge
  • Luggage roomExtra charge
Show 9 more facilities & services
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Smoking areaExtra charge
  • Children playground
  • Non-smoking establishment
  • GolfExtra charge
  • SkiingExtra charge
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Mountain Chalet Motels

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mountain Chalet Motels

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET QUEEN SIZE BEDCHALET • QUEEN SIZE BEDCHA.QN

    Photos are not available for this room type.

    Mountain Chalet Motels

    CHALET QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET STANDARDCHALET • STANDARDCHA.ST

    Photos are not available for this room type.

    Mountain Chalet Motels

    CHALET STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Mountain Chalet Motels

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET QUEEN BED TWO BEDROOMSCHALET • QUEEN BED TWO BEDROOMSCHA.B2-QN

    Photos are not available for this room type.

    Mountain Chalet Motels

    CHALET QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE TWO BEDROOMSHOUSE • TWO BEDROOMSCTG.B2

    Photos are not available for this room type.

    Mountain Chalet Motels

    HOUSE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET ONE BEDROOMCHALET • ONE BEDROOMCHA.B1

    Photos are not available for this room type.

    Mountain Chalet Motels

    CHALET ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE QUEEN BED TWO BEDROOMSHOUSE • QUEEN BED TWO BEDROOMSCTG.B2-QN

    Photos are not available for this room type.

    Mountain Chalet Motels

    HOUSE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mountain Chalet Motels

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Mountain Chalet Motels

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET TWO BEDROOMSCHALET • TWO BEDROOMSCHA.B2

    Photos are not available for this room type.

    Mountain Chalet Motels

    CHALET TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET THREE BEDSCHALET • THREE BEDSCHA.3B

    Photos are not available for this room type.

    Mountain Chalet Motels

    CHALET THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Mountain Chalet Motels

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE STANDARDHOUSE • STANDARDCTG.ST

    Photos are not available for this room type.

    Mountain Chalet Motels

    HOUSE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Mountain Chalet Motels

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET CAPACITY 3CHALET • CAPACITY 3CHA.C3

    Photos are not available for this room type.

    Mountain Chalet Motels

    CHALET CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE TWO QUEEN BEDSHOUSE • TWO QUEEN BEDSCTG.2Q

    Photos are not available for this room type.

    Mountain Chalet Motels

    HOUSE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ECONOMYSTUDIO • ECONOMYSTU.EY

    Photos are not available for this room type.

    Mountain Chalet Motels

    STUDIO ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET TWO BEDSCHALET • TWO BEDSCHA.2B

    Photos are not available for this room type.

    Mountain Chalet Motels

    CHALET TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mountain Chalet Motels

8.6
Excellent
962 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.2 /10
Location
8.8 /10
Neighborhood
8.4 /10
Value
8.0 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
20 Jul 2026
Rodney
Good location. Room needed some TLC and just needs updating. Still comfortable stay.
Partner
10/10
Exceptional
27 Jun 2026
Michael
So simple
Perfect spot
Cute clean room
Partner
8/10
Excellent
23 May 2026
Jacob
Clean, shower was below average pressure
Partner
10/10
Exceptional
06 May 2026
Germano
Great Motel to stay for one or a couple of nights. Simple but has everything one needs
Partner
8/10
Excellent
26 Jan 2026
Carol
Quiet room, good location
Leisure Partner
10/10
Exceptional
15 Jan 2026
Fred
Clean room, all the necessities, quiet!
Partner
10/10
Exceptional
22 Dec 2025
Jose
y6es
8/10
Excellent
08 Dec 2025
Benxiang
Nice room.
Friends_and_family Family
4/10
Poor
02 Dec 2025
Carol
Booked in for 2 nights but when we arrived, the room we were given was around the side (no 28 I think) and opposite a working garage. We asked to be moved. The gentleman said he could move us to no 27 in the morning with a Mountain View room. I have to point out that we had a free cancellation of the second night at that point). However, when we got to the morning, it was a lady this time and she said “sorry, no 27 wasn’t available after all”. We couldn’t stay in a room opposite the garage and also a spider ran across the bedding which made me then spot the cobwebs all behind the wardrobe, ceiling, bed etc. we told them we weren’t staying in no 28 for a second night because I had also had no sleep because of my fear of spiders. The guy was back when we called in around 10 am and we told him to refund for one night. We left it with him. He seemed to think there wouldn’t be a problem but would have to refer to the lady. I also spoke to Expedia about it. To date we have NOT had a refund for the second night! This is a highly popular area (Twizel) so would have been easily sold that night to someone else. Very unhappy with the service we received and room no 28!
Leisure Partner
8/10
Excellent
20 Oct 2025
Brynley
The chalet we booked had a minor issue so we were moved to a larger holiday home. Very comfortable so thanks to management for arranging this.
Leisure Partner
6/10
Pleasant
20 Sep 2025
Gail
Comfy bed. Shampoo and hand soap needed restocking. Air conditioner remote needed new batteries. Communication was generally poor. Location excellent. Staff friendly.
Leisure Partner
8/10
Excellent
15 Sep 2025
David
Slightly aged and worn out carpets and kitchen area. Otherwise was cozy and comfortable for the family
8/10
Excellent
01 Aug 2025
Vince
Property was fine but overpriced compared to Other motels with superior facilities in close proximity
4/10
Poor
22 Jun 2025
Peter
Having stayed in one of the A frame units previously i anticipated that this what i had booked again. However i was told i was actually in the 'cottage'. This was a sleepout/low end air bnb at best, not to mention that it was on the other side of twizel in an urban street (not part of the motel complex and therefore not associated with all their facilities).
There was nowhere to sit and eat (counter top or table). No milk, sugar, salt/pepper. A microwave with no bowls and utensils was the only cooking option. In fairness, milk was provided when i called.
The cottage was not serviced during our stay.
This was an extremely disappointing booking and i will not be repeating the experience again.
Partner
6/10
Pleasant
09 Jun 2025
Kannan
Weird front desk... Seemed it never exists... Picked keys from the room that was open & info at reception door showed my name, room number & where key is located!
Checkout was even more interesting as everyone dropped keys in front of the reception door!
Leisure Family
8/10
Excellent
04 Jun 2025
Erin
An affordable (non-camping) choice to base yourself for the Hooker Valley and surrounding hikes. The A-Frame rooms reminded me of school camps. Lots of timber and basic facilities. The room was clean and large and had everything you need. Great location, plenty of parking and the star gazing was incredible.
Self
6/10
Pleasant
08 May 2025
Tom
Noise from highway
Terrible shower
Poor value for money
10/10
Exceptional
28 Apr 2025
Kelly
Lovely A-frame, wonderful stay
6/10
Pleasant
19 Apr 2025
Rhonda
Breaking our journey from Dunedin to Christchurch with the idea we’d drive up to Mt Cook after check in. Had a few housekeeping issues which we brought to their attention, so hopefully they are resolved. Friendly helpful staff, comfy bed. Bathrooms need a bit of updating. Heating good.
Leisure Friends
2/10
Poor
14 Apr 2025
ROMMEL MAX
The service was horrible. The soaps were not refilled before the new occupant arrived. The carpet was dirty. It was so cold since there is no heater. The town has few dining options.
Leisure Self
10/10
Exceptional
01 Apr 2025
Lauren
We enjoyed the quietness of the motel and found the beds and pillows to be amazing.
Leisure Family
4/10
Poor
01 Apr 2025
Rhidian

Rhidian Wilson

Not as advertised .. very disappointed
Partner
8/10
Excellent
27 Mar 2025
Brent

A night in twizel

Always great to stay here, issues with heating and TV but hey all in all i will be back
Business
10/10
Exceptional
25 Mar 2025
Verified traveler
A little run down but clean and a good quiet 2 night stay.
Partner
6/10
Pleasant
22 Mar 2025
Sharon
Good location to Mt Cook. Bed were very soft. Could use a mattress update.
Friends_and_family Friends
6/10
Pleasant
21 Mar 2025
Lindsey
Conveniently located near food and the main road to head out of Twizel. Appreciated the kitchenette with a kettle and refrigerator. Quiet and had what I needed. Wifi was very poor. Only briefly early morning was it ok and then it was so slow nothing would load.
Leisure Self
10/10
Exceptional
19 Mar 2025
Randall
Simple nice cottage
10/10
Exceptional
15 Mar 2025
Dale
Good clean place to base to drive up to the Hermitage to see the sunset on Mount Cook
8/10
Excellent
12 Mar 2025
Karen
Not a private area since front slider opened on street
Leisure Family
10/10
Exceptional
07 Mar 2025
Jodi

Great little town

Awesome little cabins with air conditioner right off the highway for easy access . We were in cabin 29 and was right at back private and quiet
Partner
6/10
Pleasant
28 Feb 2025
Brenda
The staff was friendly and helpful. The check in was very easy. It was a great location for our activities. We were not expecting anything special and that is what we got so we were fine with the stay over all. It is a cabin after all.
Leisure Friends
6/10
Pleasant
23 Feb 2025
jennifer
The motel itself looked as if it needed tlc. Gardens were untidy and unloved. The actual rooms were ok and a good size and clean. There was no hairdryer and no milk left for us, everywhere else we were left it. If i was booking from the street i would not have bothered. If they made effort and did the gardens the street apeal would be better.




Partner
6/10
Pleasant
15 Feb 2025
HYOJIN
침구나 수건에서 조금 냄새가 나고, 처음에 간이주방에 프라이팬과 전기그릴이 없어 당황했지만, 주인분께 말씀드리니 직접 방으로 가져다 주셨어요. 숙소 상태는 솔직히 좋진 못하지만.. 가격이 저렴하고 주인분이 굉장히 친절해요:)
Friends_and_family Friends
6/10
Pleasant
13 Feb 2025
Sock peng

Need replacing furnishings

Room has sufficient clean towels and looks nice from the outside, pillows are too flat, bed too soft. The bedroom window has a gap and cold wind coming through. Sofas are not comfortable at all.
Partner
8/10
Excellent
22 Jan 2025
brian
Spacious and comfortable
Leisure Partner
10/10
Exceptional
14 Jan 2025
Samuel
DO NOT STAY HERE ON A MONDAY

The motel unit was fantastic and cozy. Had 3 single bed in the upstairs and a queen down stairs. Was nice and tidy. However the town really disappointed us. On mondays apparently everything is closed. We got in at 8 and there was no food establishment open so we had to skip dinner. But the room nonetheless was great! So defiantly stay here but just not on a Monday.
Leisure Partner
10/10
Exceptional
13 Jan 2025
D
A nice location and staff was great!
6/10
Pleasant
11 Jan 2025
Tamara
Quirky, basic accommodation that was easy to find. Unfortunately our shower was either hot or cold, as mixer tap was broken. Beds were comfy.
Leisure Family
8/10
Excellent
10 Jan 2025
Anthony
The property was ok for a short stay. It was a bit run down, but the cafe with mini golf next door were good.
Leisure Family
10/10
Exceptional
10 Jan 2025
Verified traveler
Cute little chalet, easy check in. Clean bed, nice kitchenette. Not too far from Christchurch, great launching point for Lake Tekapo, Aoraki/Mount Cook National Park, and Wanaka. Can walk to downtown/restaurants, a park with old machinery just across the road kids might like.
8/10
Excellent
09 Jan 2025
Martin
Nice staff - Clean rooms. Cute property and close to what we needed
Friends_and_family Family
6/10
Pleasant
03 Jan 2025
Elizabeth
We so appreciated the location and having our own kitchenette. There was coffee in unit and parking right in front of our chalet. Lots to love! Our problem was with the beds, which are in desperate need of replacement. None of us slept well.
Friends_and_family Friends
8/10
Excellent
18 Dec 2024
Verified traveler
Good place
Friends_and_family Family
10/10
Exceptional
15 Dec 2024
Kim
Easy location to find, close to town.
Leisure Partner
8/10
Excellent
28 Nov 2024
Verified traveler

Good

The room was sunny and quiet, and I was able to stay comfortably. However, it was unfortunate that there was bird droppings in the room.I guess it can't be helped since they had the windows open for ventilation.
Friends_and_family Family
10/10
Exceptional
28 Nov 2024
Denise
Adorable Cottage
Leisure Partner
8/10
Excellent
23 Nov 2024
Lindsay
Not to far from city centre. Perfect for a short stopover
Leisure Partner
10/10
Exceptional
16 Nov 2024
Glenda
easy parking, convenient to other areas, very quiet
Leisure Family
8/10
Excellent
13 Nov 2024
Tze Jin
Spacious and very visible from the main road
Leisure Partner
8/10
Excellent
11 Nov 2024
Angela
Staff weren’t that helpful when we couldn’t get the stove hob to go
Leisure Family
8/10
Excellent
10 Nov 2024
Neil
Overall it was ok.
Partner
8/10
Excellent
07 Nov 2024
Verified traveler
Close to main road so easy to find but far enough away as not to be noisy at night.
Friends_and_family Friends
6/10
Pleasant
05 Nov 2024
Hans
Good location. Had to report to the Owner /Mnger the following:
Batteries missing in the bedroom TV remote
No light bulb in the bedroom bedside light
Kitchen cupboard doors were very loose
No proper Wardrobe...had 2x clothes hangers only.
We recommend a modernised general update & focus on maintenance ... the Owner/Mngr responded by telling me that she would follow up our report with the young cleaners. We again recommend that all reports shld be followed thru by the Mngr/Owners NOT the cleaners.
10/10
Exceptional
26 Oct 2024
Weihua
The staff were very friendly and helpful. The place was spacious and quiet. Even though it did get cold at night, I was fine with their comfy blanket and electric mattress pad. Definitely recommend it!
Leisure Self
8/10
Excellent
20 Oct 2024
Alexander
It's a nice place for hiking/visiting Aoraki/Mount Cook national park. While it's about 45 minute drive from the park it's much less expensive than staying in the park. The Mountain Chalets Motel is well maintained and has a full kitchen.
Leisure Family
8/10
Excellent
16 Oct 2024
Michael
The shower water pressure needs to improve, and the shower drain needs to be looked at as it drains away very slowly.
8/10
Excellent
25 Sep 2024
Thanthong
Good location, unique space good service easy to checkin checkout just the shower drain was blocked not drain propperly also water quite weak when shower.
Business Friends
8/10
Excellent
18 Sep 2024
Oye Lyn
Unique experience, we were generally happy with the night we spent there. Only downside was the sink tap in toilet, should install a mixer as it was hard to wash with 2 taps(hot/very cold).
Partner
10/10
Exceptional
11 Aug 2024
Verified traveler

Holiday

Handy comfortable place to stay.
Friends_and_family Friends
10/10
Exceptional
03 Aug 2024
mark
A convenient stop for our visit to nearby Mt Dobsin. Clean and tidy. Very comfortable bed, hot shower and effective heatpump. The most important items for any stay and essential in -9 degree temperatures.
Leisure Partner
6/10
Pleasant
24 Jul 2024
Rodney
Rooms are very outdated. Heatpump does a great job but I do recommend leaving it on all night as it does get cold if you dont. Showers dont look great but arent actually too bad. Toilet seat was broken.
10/10
Exceptional
13 Mar 2024
William
Unique setting in a small quaint village
Leisure Partner
8/10
Excellent
09 Mar 2024
Neil

Shortage of handy electrical sockets.

The accommodation was very good for the price paid. My only criticism would be that there were no electrical sockets close to the positions of the mirrors provided so that I could see myself dry my hair.
Partner
10/10
Exceptional
28 Feb 2024
Morag
Nothing to fault for the price. Good location with multiple shops and good dining options within walking distance. Multiple activities nearby.
Leisure Partner
6/10
Pleasant
28 Feb 2024
Danen
A decent clean quiet place to stay over if traveling between Queenstown and Christchurch. The old town district and waterfront are very nice.
Leisure Partner
10/10
Exceptional
24 Jan 2024
vaughan
Our stay was pleasant enough for the two nights we stayed. It was a convenient location to be able to explore the Mt Cook region. Close to restaurants and grocery stores.
Leisure Partner
10/10
Exceptional
14 Jan 2024
Verified traveler

Good to stay here.

We love the place. Although the room is budget double room (smallest room type) but a room equipped with kitchen and clean. The location is not far away from many restaurant.
Partner
10/10
Exceptional
10 Dec 2023
Mark
Great location with nice kitchen.
Partner
4/10
Poor
29 Nov 2023
Samuel
Stayed October 2023. Basic accommodation, basic facilities, everything looks tired and worn out in need of an update. TV seemed to still be analogue only picking up two channels, a bit odd. Staff were fine, provided extra blankets and hot plate, but might consider making that standard in the rooms. Twizel itself is not a great place, it's not even that near Mt. Cook, the only real attraction in the area, not an attractive town in itself with limited amenities and odd characters wandering round the streets making it seem unsafe.
Leisure Partner
8/10
Excellent
25 Nov 2023
Mooi Eng
Nice and warm place
Leisure Friends
10/10
Exceptional
14 Nov 2023
Ian
A delightful motel to stay, and convenient to the highway, cycleways and restaurants.
Leisure Self
8/10
Excellent
31 Oct 2023
Wilhad
Quite nice for an overnight.
Leisure
8/10
Excellent
28 Oct 2023
Verified traveler
one night here. Room is large and cosy.
Partner
8/10
Excellent
14 Oct 2023
Dianna
Mountain views were great. Just some maintenance is needed eg bathroom exhaust fan, toilet constantly making noise but not loud.
Leisure
8/10
Excellent
26 Sep 2023
Amy
Nice quiet area!
Leisure
10/10
Exceptional
19 Aug 2023
Brent

1 night in Twizel

Great to get back, easy place to get a round, great service, till next time
Business
8/10
Excellent
10 Aug 2023
Robert
Nice quiet spacious separate chalet. Was a little dated but quite clean. Our only gripe was our room was cold. The little heat inverter couldn’t pump out enough heat to get the room warm. Fortunately they also provide electric heated blanket on bed so we slept ok.
Leisure Family
10/10
Exceptional
27 Jul 2023
Bruce
Clean and warm . perfect stopover, short walk to shops. well priced
Business_and_leisure Partner
10/10
Exceptional
22 Jul 2023
Glen
Clean and tidy and helpful staff .
Leisure Partner
10/10
Exceptional
17 Jul 2023
Phil
Excellent
Leisure Self
10/10
Exceptional
24 Jun 2023
Shuo
Nice spacious unit for our family of 5. Park anywhere. 5 min. driving to city center. Amazing morning mountain view in winter
Leisure Family
8/10
Excellent
19 Jun 2023
Kelsey
Nice, clean hotel room. Restaurant nearby quick drive, would have walked but it was too dark and was concerned about another vehicle may not see us walking.
Leisure Partner
8/10
Excellent
21 May 2023
Wayne
Quiet and comfortable
Leisure Partner
6/10
Pleasant
12 May 2023
Philip
Nice place to stay,but definitely need some updates.Walkable distance to shops.
Leisure Family
10/10
Exceptional
08 May 2023
Trudy
Great place to stay. Very clean. Comfortable. Greay facilities. Friendly people. Would definately stay again.
10/10
Exceptional
04 May 2023
Mami
It was amazing!
Leisure Family
8/10
Excellent
01 May 2023
Verified traveler

Cosy and convenient

Lovely cosy place for our overnight stay
Partner
8/10
Excellent
23 Apr 2023
Neil
Just a stay over for push to MT Cook so served us well
Leisure Partner
6/10
Pleasant
18 Apr 2023
David
Overnight stop off on the way home after a weekend car group tour.
Friends_and_family Family
10/10
Exceptional
16 Apr 2023
Sally
.
Leisure Partner
10/10
Exceptional
16 Apr 2023
Nicola
Great place, very clean, comfortable beds
Spacious room and well stocked kitchenette
Leisure Friends
10/10
Exceptional
10 Apr 2023
Angelene

On the bright side of town.

1st time staying at this Motel in Twizel. we were warm cosy and will book again.
Partner
8/10
Excellent
27 Mar 2023
Barbara
This is not a fancy motel, but it is nice, and clean, and the view outside is spectacular. The managers are super helpful and kind! We enjoyed our stay.
Leisure Partner
10/10
Exceptional
25 Mar 2023
Rob

Beautiful chalet.

Lovely chalet in such scenic surroundings.
Partner
6/10
Pleasant
23 Mar 2023
Peter
Unfortunately unit 6 the bathroom extract fan didnt work along with the bathroom heater. The 2 beds up in the loft which had bed lights over them worked but were broken. it was interesting that you had to walk in the darkness to turn these lights on as there was no switch or centre light upstairs. No milk left in fridge for hot drink in the morning.
Business
4/10
Poor
21 Mar 2023
Verified traveler

Close to town.

Close to town, clean, staff lovely, unfortunately needs a massive renovation, bathroom vanity water swollen, shower needs work and the water sprays to the ceiling, bed hard and kitchen tap is loose.
It would be a lovely place if it was done up.
Friends_and_family Friends
8/10
Excellent
06 Mar 2023
Yusuke
locations
Leisure Family
4/10
Poor
06 Mar 2023
Verified traveler
Given the glowing reviews of service before, I suspect management has changed hands. Service is poor.
1) check out is by 1000 and one is charged every 30 mins for late checkout. Office states open 830-8pm. No one there at 0940, door locked, several of us roaming around trying to figure out how to turn in keys. No drop box. Buzzer for emergency only. Phone calls go to voicemail. We left a message leaving the key in cabin on table.
2) phone call outgoing message is \"hello, leave a message\". Is this the right number?? Cant tell. They need to have a professional voicemail noting their venue name.
3) they charged me twice for one night stay. Attempts to call ended up w the non discript voicemail. Next contacted Hotels.com. i got chatbot, who sent me to a chat agent, this was accidentally dropped call. Back in queue to bot, agent, then had to call customer service. They called hotel twice with no answer. Boosted up to next level of customer service and call dropped. Attempts to call wont go thru. Issue not resolved yet. I am in a remote area of New Zealand and will need to wait to make more phone calls.

The cabin itself was very clean. AC worked well to cool down the warm afternoon space. Kitchenette satisfactory. Light above bathroom sink is out, cant tell them bc no one at reception and they dont answer calls or have an email.
Be cautious due to service issues.
Partner
8/10
Excellent
25 Jan 2023
Sherilyn
Property is neat and tidy, but getting a little long in the tooth.
Leisure Partner
10/10
Exceptional
29 Jun 2022
Warren

Great stay

Nice and warm, bathroom was a bit cold but the room was spacious and great, really clean too

Location & surroundings

Mountain Chalet Motels
1 Wairepo Road, Twizel, New Zealand

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Mountain Chalet Motels

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