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Mackenzie Country Hotel

Canterbury-Christchurch MT · New Zealand

Cnr Ostler & Wairepo Roads PO Box 99, . 0 .View location

8.0/10Excellent658 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort7.8/107.8
Condition7.2/107.2
Location8.8/108.8
Neighborhood8.0/108.0
Value7.6/107.6
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mackenzie Country Hotel

The MacKenzie Country Hotel is situated in the heart of the Aoraki Mount Cook and Mackenzie Country region. Just off the main highway in the country town of Twizel, and surrounded by the stunning mountains of the Southern Alps, the MacKenzie Country Inn offers warm, friendly country style hospitality.

Featuring natural stonework, the architecture of the MacKenzie Country Inn reflects and compliments the mountains and riverbeds of the surrounding landscape. It has plenty of accommodation, with 108 comfortably furnished guest rooms, all featuring their own private balcony or patio with mountain views.

Facilities include a restaurant, rustic bar and modern conference facilities.

Read more about this hotelShow less

With a stay at Distinction Mackenzie Country Hotel in Twizel, you'll be within a 10-minute drive of Lake Pukaki and Twizel Heritage Trail. This ski hotel is 0.6 mi (1 km) from Twizel Town Centre and 0.9 mi (1.4 km) from Mueller Ridge.

Make yourself at home in one of the 108 guestrooms featuring refrigerators. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include a business center, complimentary newspapers in the lobby, and multilingual staff.

This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Qualmark Sustainable Tourism Business Award Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately NZD 34 for adults and NZD 17 for children
    • Early check-in is available for a fee (subject to availability)
    • Credit card charges are subject to a surcharge

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Twizel Heritage Trail 0.4 km / 0.2 mi
Twizel Town Centre 1 km / 0.6 mi
Mueller Ridge 1.4 km / 0.9 mi
Lake Ruataniwha 3.2 km / 2 mi
High Country Salmon 3.6 km / 2.2 mi
Lake Pukaki 10.2 km / 6.3 mi
Lake Pukaki Information Center 11.1 km / 6.9 mi
Lake Benmore 14.1 km / 8.7 mi
NZ Alpine Lavender 15 km / 9.3 mi
Lake Ohau 21.1 km / 13.1 mi
Hot Tubs Omarama 28.9 km / 18 mi
Totara Peak Gallery 29.6 km / 18.4 mi
Clay Cliffs 29.8 km / 18.5 mi
Ladybird Hill Vineyard 30 km / 18.7 mi
Lake Benmore 34.9 km / 21.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1987
  • Year of most recent renovation: 2010
  • Total number of rooms: 108
  • Number of floors (main building): 2
  • Double rooms: 96
  • Triple rooms: 12
  • Family rooms: 7
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
Show 45 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Golf course
  • Car park
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Laundry service
  • Launderette
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift accessExtra charge
  • Garden
  • Terrace
  • Bicycle storageExtra charge
  • Gym
  • Newspapers
  • Luggage room
  • Ski storage
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Conference room
  • Meeting room: 3
  • ProjectorExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Buffet dinner
  • À la carte dinner
  • Breakfast and dinner
  • Picnic
  • Gluten-free meals
  • Vegetarian meal
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Mackenzie Country Hotel

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Mackenzie Country Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Mackenzie Country Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Mackenzie Country Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mackenzie Country Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Mackenzie Country Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Mackenzie Country Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Mackenzie Country Hotel

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Mackenzie Country Hotel

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mackenzie Country Hotel

8.0
Excellent
658 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
7.8 /10
Condition
7.2 /10
Location
8.8 /10
Neighborhood
8.0 /10
Value
7.6 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
22 Jul 2026
Christopher
This is probably a very nice hotel under normal circumstances, but they are currently (July/August 2026) under renovation. The construction work and noise aren’t great, and you have to walk through a long, cold under-construction corridor to get to the lobby and restaurant. I’m sure the restaurant is normally very good, but with so few guests, the food was meh. We had both dinner (lamb was good, salmon was way overcooked) and breakfast (waffles were good, eggs Benedict were overcooked). I would go again, but after the construction is done.
8/10
Excellent
04 Jun 2026
Yu
a good stay
Family_with_children
6/10
Pleasant
02 Jun 2026
Gerald
The hotel was located in a dark sky area. The hot water for half the hotel is by individual unit and the aystem is old so we tan out of water during our first shower. The non-rehabbed room are much in need of an upgrade.
Partner
6/10
Pleasant
01 Jun 2026
zoe
There's a lot of work going on at the moment so be aware of construction noise. Only stayed one night but it was bizarre. They have recently changed the room numbers but haven't altered the signs to direct you to them. There are no lifts and a fair few stairs if have heavy luggage. The workmen severed the wifi cable and after having already unpacked, was moved to the other side of the hotel to get a connection. This room was much better than the dated one on the other side but the sliding bathroom door wouldn't close. Lots of little new renovation niggles for them. The building is also a bit of a maze so get your bearings. The staff were very friendly and it's in a handy spot just off the main through road. The town is just a few minutes drive away. The room was clean and tidy. They don't skimp on the heating either. Bed was very comfy. Just visited at a bad time I think.
Self
10/10
Exceptional
12 Apr 2026
Swatheeswaran
Clean room , friendly staff, wonderfull breakfast spread!
Family_with_children
10/10
Exceptional
13 Mar 2026
Neehar
Clean modern room in a quaint location
Partner
6/10
Pleasant
11 Mar 2026
Fan
Price too high. Compared to the others, not worthy.
Partner
10/10
Exceptional
15 Jan 2026
Siobhan
Lovely room, great bathroom
Leisure Family
10/10
Exceptional
13 Jan 2026
Ali
Great service, clean
10/10
Exceptional
11 Jan 2026
Hyun Woo
What a great hotel!
6/10
Pleasant
11 Jan 2026
Shalvin
Staff were fantastic and accommodated requests such as cutlery / salt&pepper.
Only decent place in Twizel and handy distance to Mount cook. Property was a bit dated.
10/10
Exceptional
31 Dec 2025
Deborah
Recently renovated rooms and bathrooms are very clean and functional.
10/10
Exceptional
29 Dec 2025
carolina
Excellent and pleasant stay at this hotel. Very happy with everything
10/10
Exceptional
24 Aug 2025
Rod
It seemed strange not having sky and the sliding door on the room would not lock, but being upstairs it didn't really matter. The staff were brilliant and helpfull
Self
8/10
Excellent
13 Aug 2025
Brian
The staff are great but the place is getting a bit tired. My room was single glazed and it was -4 degrees. Heat was supplied by a very noisy fan heater.
Business Self
8/10
Excellent
15 Jul 2025
Shaghayegh
We stayed here for a quick sleep break. The room was spacious, the food was decent, and there was a lovely lounge/common area to relax, read a book, or use the iPad. The staff were friendly and welcoming.
Leisure Family
4/10
Poor
11 Jul 2025
Sarah
The staff were friendly, loved the town.
The hotel is completely over priced and the beds are so old and dipped in the middle.
10/10
Exceptional
03 Jul 2025
Luke
Quick
Business Family
8/10
Excellent
14 Jun 2025
Glenn
A little dated in the room I was in but on the whole it was good
A bit a shower water pressure would be appreciated in their renovations
Business Self
8/10
Excellent
16 May 2025
Carol Louise
The bathrooms need desperately updating. The fridge set to freezing so milk was frozen solid.
Leisure Partner
6/10
Pleasant
29 Apr 2025
Dinusha
Nice exterior with stripe stone built. But worn out room interior and carpets. Our bathroom had a very bad smell. When reported, I was informed that the hotel is fully booked and we can switch to a different room next day. Receptionist came up and sprayed the bathroom with air freshener, which somewhat helped. But no one reached out and assisted to change the room next day. Only thing which can be appreciated was the decent breakfast buffet.
Leisure Family
10/10
Exceptional
21 Apr 2025
Anthony
Great weekend
Leisure Partner
10/10
Exceptional
15 Mar 2025
Alan

View and Value

Our second time staying here on our NZ trip and just as enjoyable as the first. Lovely jig, older style hotel with plenty of room. Nice breakout areas to have a read, look at the sights or have a quiet drink. Room was spacious, very comfortable and breakfast buffet included in accommodation. Good Al a carte menu or buffet for dinner. Another great place to stay and extremely friendly and helpful staff.
Partner
10/10
Exceptional
11 Mar 2025
Alan

Roomy and comfortable.

On the way to Queenstown this is a perfect stay. Roomy, all the amenities. Rooms are big and the staff friendly. Good buffet option for dinner and breakfast is included. (Buffet). Place is quiet and relaxing. Has a couple of breakout rooms and a very comfortable reading room. Couldn’t fault this place. Feel really rested after a good night.
Partner
4/10
Poor
10 Mar 2025
Hiroko
The room was clean but no elevators, I have to carry my luggage to upstairs was not good.
10/10
Exceptional
09 Mar 2025
James
Comfortable and warm
Leisure Partner
10/10
Exceptional
05 Mar 2025
Margaret
Comfortable, clean. Good place to stay if visiting Mt Cook.
Leisure Family
6/10
Pleasant
03 Mar 2025
Stephen
Bar and restaurant leaves a lot to be desired.
The dinner buffer was ok but not for $61 ....
Captive market and milking that.....
Business Partner
10/10
Exceptional
02 Mar 2025
Richard
Great value for money. We were 10 in our group and staff went above and beyond to make our stay comfortable.
Leisure Friends
4/10
Poor
26 Feb 2025
Meghan
This was the only place available for my dates and it’s clear why. The place is really dingy (stained carpet & duvet) and caters mostly to big tour buses. I was there just to sleep; when it rained I found a coffee shop to sit in rather than going back to the room
Leisure Self
8/10
Excellent
10 Feb 2025
Julia
The bar staff were extremely helpful despite having a busy restaurant. The staff at the reception were casual and disinterested.
Leisure Friends
6/10
Pleasant
26 Jan 2025
Rene
Old, tired but nice size room
Leisure Partner
8/10
Excellent
17 Jan 2025
Jacqui
Our welcome by the staff at reception was not very warm or friendly so my first impression was not very good. Our room was quite spacious and clean, but I admit that we didn’t realise that there were hotels that don’t have air conditioning, and this was one of them. Being a warm day and having a room on the second level our room was quite hot. They did provide a pedestal fan that helped. Breakfast was nice and the staff in the restaurant were friendly and helpful.
Leisure Partner
6/10
Pleasant
13 Jan 2025
beijia
Outdated facilities, but friendly staff
Leisure Family
8/10
Excellent
12 Jan 2025
Ankur
There aren't too many options in this area to begin with. Having said that, this hotel was clean, well maintained, had an onsite restaurant, and the service was good.

Do watch out for no elevators for 2nd floor rooms and the 10am check out requirement which is the earliest we've ever checked out.
Leisure Family
8/10
Excellent
12 Jan 2025
Dave
Rooms dated. Grounds all around facility very plain and boring.Dinner and Breakfast very good
4/10
Poor
09 Jan 2025
Carla
Overpriced and in poor condition. We stayed for 2 nights and booked 2 rooms for our stay. One of the rooms had a severely cracked tub and was leaking onto the carpet of the bedroom. The damage to the walls and musty smell showed that this had been going on for awhile. We moved rooms. Rooms were not very clean (socks hanging in the closet from previous guest and dirty dishes left). You are made to purchase the breakfast buffet ($34 pp). The buffet is mediocre and only available from 7am-9am. I would not recommend a stay here.
Leisure Family
10/10
Exceptional
08 Jan 2025
Olivia
Check in was easy and the staff were friendly. The food at the restaurant was pretty good as well. It had nice views of the mountains.
Leisure Partner
6/10
Pleasant
07 Jan 2025
ZHIBAO
Near the road
Leisure Family
4/10
Poor
07 Jan 2025
Emma
Extremely overpriced for an average only accommodation
6/10
Pleasant
06 Jan 2025
Allison

One night stay

The hotel is old and a bit run down. Only limited amount of time for hot water shower. I appreciated the fridge and kettle. The front desk was helpful and friendly when we requested a fan for our hot room and an extra towel. The continental breakfast was sub-par. I'm glad we only stayed one night.
Friends_and_family Family
8/10
Excellent
04 Jan 2025
Sachin
We had a convenient stay during our travel in the mount Cook region.
8/10
Excellent
03 Jan 2025
Verified traveler

Nice Stay

Nice, older place. Very clean.
Partner
6/10
Pleasant
03 Jan 2025
Akshay
Pros - The town itself is quaint and quiet. Very walk-able. The Hotel itself is a bit old style - but quiet well laid out. You can walk to the town center in 5-7 mins. where you have a handful of restaurants, Coffee shops and grocery stores. The Thai restaurant is good - fresh food with friendly staff.
The hotel staff is good and accommodating.

Cons - The rooms are old and don't have ACs. So if you need hot or cold - you just need to adjust and adapt. The bathrooms are also old, and can have stains etc.
They do offer breakfast - but its below par. They offer sugar laden syrupy fruits. No fresh fruits or fresh juices. The egg, bread, cereal, milk and fruit options are limited and canned.
Leisure Family
8/10
Excellent
27 Dec 2024
Pui
Nice place to see stars at night. Good breakfast also. Staff are friendly.
Leisure Family
8/10
Excellent
26 Dec 2024
Sarah
Plenty of parking on site
10/10
Exceptional
22 Dec 2024
Rupesh
It’s a good location .
8/10
Excellent
19 Dec 2024
Greg
An adequate room, although tired fittings suggest that a renovation might be in order. Good restaurant and buffet.
Partner
6/10
Pleasant
08 Dec 2024
Dianne
Very outdated - guessing it was built in the 70’s and needs a full remodel. Hollow doors made us able to hear everything in hallways. Patio had no chairs so not really usable. Bed coverrs old and outdated.
Partner
8/10
Excellent
05 Dec 2024
Akshay
The property is clean but not very modern. Has a bit of an old /chalet like touch to it. The breakfast spread definitely limited with no only sweetened/syrupy fruits. There are no made to order eggs. The service staff - front desk and the restaurant are all very friendly and courteous.
The location of the hotel is perfect - right in the middle of the small town, 3-4 minutes of walking distance from the center of the town where local grocery store and restaurants are at. Self parking in front of the hotel structure is very convenient. The town itself is quaint, peaceful and beautiful. You can also rent bicycles from front desk if you like. Night sky/star gazing options around 8-10 minutes drive from the hotel is also a good option to explore.Would stay here again for sure !!
Leisure Family
6/10
Pleasant
18 Nov 2024
Neale
Tired hotel catering for coach trips. Cooked breakfast poor.
Leisure Partner
8/10
Excellent
27 Oct 2024
Ashley
convenient location
Corridors dingy, could benefit from artwork/posters
Corridor carpet joins need fixing urgently
Bathroom getting shabby, plug in our bathroom basin room didn't work. Room 110
Leisure Self
8/10
Excellent
27 Oct 2024
Jenny
Big rooms, clean, friendly staff
Leisure Partner
8/10
Excellent
25 Oct 2024
Steve
Dated. Not terribly friendly. Not well maintained
Leisure Family
6/10
Pleasant
19 Oct 2024
Cassandra
A bit old but comfortable and cost effective. We didn’t love the shower bath, but staff were nice and parking was easy.
Leisure Partner
8/10
Excellent
12 Oct 2024
Kenneth A
The staff had difficulties adding an extra night to the reservation and supplying a king-sized bed as requested.
Leisure Partner
8/10
Excellent
11 Oct 2024
sam
It’s okay when you don’t have many options
8/10
Excellent
10 Oct 2024
Rashi
Nice property with spacious rooms and handy location!!
Leisure Family
10/10
Exceptional
22 Sep 2024
Christina
The staff were lovely. Made sure I felt comfortable in the lobby while my husband hiked that morning.
Leisure Family
8/10
Excellent
22 Sep 2024
Gerardodiaz
Good
Leisure Family
6/10
Pleasant
22 Sep 2024
Ric
Great view from balcony. Good choice of food at restaurant. Noisy heating. Spilled coffee stains at door
6/10
Pleasant
24 Jul 2024
T
Does the job. Overdue for a refurbishment. Stayed warm in the middle of winer which was great
10/10
Exceptional
20 Jul 2024
Ranjeet
Nice view of snow
Leisure Family_with_children
6/10
Pleasant
13 Jul 2024
Mrs Leanne

No electric blankets
Noisey fan style heater had to be on at night as was -3 so slept terrible both nights
Shower not great
Nice building but needs updating
10/10
Exceptional
29 Jun 2024
Chris
Tv did not work. Asked reception to come and fix but no reply. Also no telephone connected in room.
Leisure Partner
10/10
Exceptional
08 Jun 2024
Chad
Property is older but staff is awesome and the food was really good for both the dinner and breakfast buffet. Beds were comfortable.
Leisure Family
8/10
Excellent
13 May 2024
Paul
Clean & tidy rooms, although a little dated. Food was great & staff were friendly.
Leisure Partner
10/10
Exceptional
08 May 2024
Jennifer
Lovely relaxing stay
Leisure Partner
6/10
Pleasant
02 May 2024
Geoff
Reception staff quite snippy. Landline ph in room didnt work.
Business Partner
8/10
Excellent
27 Apr 2024
Verified traveler

Nice stay

The staff was very friendly and very helpful. The room was clean and the beds were comfortable. Nearby the hotel there is a food truck that sells very nice cod fish. Next to the food truck you could get the delicious pizza with generous fillings.
Friends_and_family Friends
10/10
Exceptional
21 Apr 2024
Timothy
Spacious room. Convenient stop en route to Wanaka
Leisure
10/10
Exceptional
20 Apr 2024
Alethea

Best hotel for stopover on way to Queenstown

We travelled to Queenstown for work at least twice a year and it is a good half way point for us to stopover without driving over 6 hours straight. We always enjoyed their dinner buffet. The interior does look tired but clean. The room has 2 queen beds + 1 single and a bonus bath. Very good value for money for a short layover.
Business Partner
6/10
Pleasant
17 Apr 2024
Stuart

Needs an upgrade but good food n service

The dinner offerings are plentiful and breakfast buffet very good. Bar service and reception also VG.
Rooms are tired and the hotel needs an upgrade or two e.g. water flow in shower awful
Business
6/10
Pleasant
04 Apr 2024
Jennifer
The bed and pillows were very comfortable. Hotel was outdated yet clean and comfortable.
Partner
6/10
Pleasant
31 Mar 2024
Rahul
Area around the property was full of nature and vast, breakfast served was very nice, however facility itself was very old and wasn't well maintained. Definitely not worth what we paid. Staff at the check in wasn't so friendly. Overall average.
Leisure Family
6/10
Pleasant
29 Mar 2024
Jefferson
Not bad
10/10
Exceptional
23 Mar 2024
Kathleen
Extremely comfortable.
Partner
10/10
Exceptional
18 Mar 2024
Dietmar
Ein sehr schönes Zimmer
Leisure Partner
8/10
Excellent
13 Mar 2024
Lindsey
Ideal place for a one night stopover, when touring New Zealand
Leisure Partner
8/10
Excellent
09 Mar 2024
Stephen
Large comfortable room
8/10
Excellent
06 Mar 2024
Karen

Average accommodation

Our hotel room was clean and spacious and the bed was quite comfortable.
We found the room was too warm at night and needed an air conditioner or at least a ceiling fan. There was no drinking water so the kettle has to be filled in the bathroom.
The buffet meal was good basic kiwi food but over-priced for what it was.
The staff member at reception was lovely but the ones in the dining room seemed rather unfriendly and disinterested.
Partner
8/10
Excellent
06 Mar 2024
Gordon

Nice and spacious but bathroom need updating

Room was nice and very spacious. Bathroom needs a renovation though. I am 6’2” and the shower head was at my neck level.
Partner
6/10
Pleasant
02 Mar 2024
B H

Comfortable. A bit dated. Needs fan in room!

Room is clean, comfortable but a bit dated. Unfortunately there is no fan or air conditioners. Temperature was 22 degrees Celsius during daytime but at night the room was still too warm for my comfort.

Must be quite busy the night before as the rooms was not ready for half an our after checked in! Sat in the lounge waiting and reception was supposed to inform me when ready but did not!
Partner
6/10
Pleasant
27 Feb 2024
Barbara
The rooms were clean, just very outdated and worn. The linens were newer and clean. Twizel also has a good variety of restaurants to choose from that are a very short drive away.
Leisure Partner
4/10
Poor
27 Feb 2024
Chelsea

Wouldn’t stay here again

The service at the restaurant was very good and the salmon was amazing! But everything else about this stay was pretty horrible. The sink didn’t drain (was digusting), the beds were not comfortable and smelled when we go to the hotel. You had 20 minutes of hot water until you had to wait 2 hours for it to be hot again. We only stayed a night and must say we were happy to leave. Honestly have stayed in better hostels….
Partner
6/10
Pleasant
23 Feb 2024
Bharatkumar
No elevator! You have to take your bags on the 1st floor yourselves! No helper. No A/C!
Leisure Family
6/10
Pleasant
23 Feb 2024
Ken
It’s a small town with few places to stay. This is probably the best of the bunch. However this property could benefit from an update. Flooring, paint and bathrooms are the areas most in need of improvement.
Leisure Partner
8/10
Excellent
23 Feb 2024
Royce
Surprisingly good stay.built many decades ago it is surpringly comfortable ,breakfast was good with all the usual staples. Rooms were large. Would stay again
Leisure Partner
6/10
Pleasant
17 Feb 2024
peter
The place was a little dated. The town was fine, but not very interesting.
Family
10/10
Exceptional
11 Feb 2024
M

With thanks to Distinction Mackenzie Country Hotel

We have stayed here before and the rooms, amenities, staff professionalism and response to any issues with warmth and efficiency is first class. I recommend this accommodation venue highly to any traveller, be it for business or touring this amazing countryside.
Partner
10/10
Exceptional
08 Feb 2024
Megan
10/10
A bit dated but overall it is very comfy. Great queen beds x2 in the room. Very spacious and very clean.
Leisure Partner
6/10
Pleasant
07 Feb 2024
Troy
It was ok pretty clean. A little noisy. Reasonable value for money though
4/10
Poor
06 Feb 2024
Corinna
The rooms are very outdated, bathtub broken, door broken, cups dirty, hallway dirty,... Front desk staff very nice, rooms very spacious, lots of free parking.
8/10
Excellent
03 Feb 2024
Paul
Nice place to stop on the way south.
Leisure Family
6/10
Pleasant
31 Jan 2024
Ken
Shower head leaked but to fair, i didnt report it because my stay was short and i was leaving in a hurry so i didnt menton it to the staff
8/10
Excellent
28 Jan 2024
Ian
-
8/10
Excellent
28 Jan 2024
Fatemeh
Great budget option. Spacious. Friendly staff.
Leisure Partner
10/10
Exceptional
27 Jan 2024
Sylvia
Very comfortable and spacious room. Good dinner and hearty breakfast.
Leisure Self
8/10
Excellent
12 Jan 2024
Ratchakrit
Big room, very comfortable, easy parking. Close to the city with 10 minutes walk.
Leisure Family

Location & surroundings

Mackenzie Country Hotel
Cnr Ostler & Wairepo Roads PO Box 99, . 0 ., Christchurch, New Zealand

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Mackenzie Country Hotel

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