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Hotel Tenbo

Gunma · Japan

Ikaho, Ikaho-machi, Shibukawa-shi, Gum, 396-20View location

8.6/10Excellent361 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.8/108.8
Condition8.2/108.2
Neighborhood8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Tenbo

Please enjoy our huge spa Tensei"(Clear Sky) with the extention of 3300 square meter and our stone bath made with 600 tons of "Sanbaseki" natural monument."

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With a stay at Hotel Tenbo in Shibukawa, you'll be within a 10-minute walk of Ikaho Onsen and Takehisa Yumeji Ikaho Museum. This ryokan is 0.4 mi (0.6 km) from Ikaho Hoshina Art Museum and 0.7 mi (1.1 km) from TokuTomi Roka Memorial Museum of Literature.

Make yourself at home in one of the 183 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include safes and a turndown service, and housekeeping is provided daily.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. This ryokan has 5 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from August to August.
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.
  • Minimal age
    18
  • Spoken Language

    Japanese

Nearby attractions

Takehisa Yumeji Ikaho Museum 0.4 km / 0.2 mi
Ikaho Hoshina Art Museum 0.6 km / 0.4 mi
Ikaho Onsen 0.6 km / 0.4 mi
TokuTomi Roka Memorial Museum of Literature 1.1 km / 0.7 mi
Ikaho Onsen Stone Stair Street 1.1 km / 0.7 mi
Ikaho Shrine 1.2 km / 0.8 mi
Ikaho Country Club 1.4 km / 0.8 mi
Kajikabashi 1.7 km / 1.1 mi
Ikaho Green Bokujo 2 km / 1.2 mi
Hara Museum Arc 2.2 km / 1.4 mi
Gumma Glass Art Museum 2.8 km / 1.7 mi
Bukkosan Housui-ji Temple 2.9 km / 1.8 mi
Ikaho Sistina Museum 3.3 km / 2 mi
Mizusawa Temple 3.3 km / 2.1 mi
Shibukawa Country Club 3.4 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 183
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
Show 7 more facilities & services
  • Concierge
  • Newspapers
  • Luggage room
  • Café
  • Restaurant
  • Meeting room: 5
  • TV lounge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN INNER-SUPERIORTWIN • INNER-SUPERIORTWN.IN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    INNER-SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Tenbo

    TWIN INNER-SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    INNER-SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.IN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN INNER-DELUXETWIN • INNER-DELUXETWN.DX-IN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    INNER-DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    TWIN INNER-DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    INNER-DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin JAPANESE ROOM NON SMOKINGDouble or Twin • JAPANESE ROOM NON SMOKINGDBT.JE-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    Double or Twin JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    TWIN JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE MOUNTAIN VIEWSUITE • DELUXE MOUNTAIN VIEWSUI.DX-VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    SUITE DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKING WITH VIEWSTWIN • SMOKING WITH VIEWSTWN.WV-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    TWIN SMOKING WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE SMOKINGTWIN • DELUXE SMOKINGTWN.DX-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    TWIN DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE JAPANESE ROOM WITH VIEWSTRIPLE • JAPANESE ROOM WITH VIEWSTPL.JE-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    TRIPLE JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SMOKINGRoom • DELUXE SMOKINGROO.DX-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    Room DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN INNERTWIN • INNERTWN.IN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    TWIN INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM NON SMOKINGRoom • PREMIUM NON SMOKINGROO.PI-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    Room PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Tenbo

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Tenbo

8.6
Excellent
361 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.2 /10
Neighborhood
8.0 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
15 Nov 2025
Adam Lee
Overall a good place, but if you're tall like me you may find yourself hitting your head a fair bit

Included breakfast is good and the onsens are a nice addition, but the rooms themselves are a bit barebones and dont come standard with fullsize towels.

If a ryokan is your thing, its great
Leisure Friends
10/10
Exceptional
24 Sep 2025
Yuichiro
Nice Onsen, professional dinner & breakfast buffet and great Omotenashi!!
Leisure Family
10/10
Exceptional
24 Nov 2023
Morgan
.
Leisure Self
10/10
Exceptional
21 Jun 2021
Hoa
The hotel’s customer service is one of the best things! Hotel staff greeted us on the arrival. Check-in was fast (less than 5 minutes). They allowed us to go to our room 40 minutes earlier than the usual time. Their English is minimal but enough to understand all requirements and regulations. The room is big and very clean. The free on-site parking is big for lots of cars. The beds are very comfortable. I love the pillows. The included dinner with the room was excellent. We enjoyed our dinner, and the foods tasted great. Mr. Yokote, our waiter, was very professional, nice, polite, welcoming, and always smiling. He explained all detailed information of our meals in English. Breakfast buffet was included in the room.
Partner
8/10
Excellent
01 Aug 2019
Verified traveler
Nice rooms. Great onsen.
10/10
Exceptional
20 Apr 2019
Simon
Despite it being a massive onsen complex, we didn't feel like it and the service was excellent, multiple restaurants/bars/baths, 10 minutes walk from city center which probably explains why it's cheaper than the rest of the town.
Family
4/10
Poor
22 Jul 2026
yoshihiro
3人で12万もしたが、夕食がついていなかった。
ふつうはついていると思うが、素泊まりに近い。
朝食もパンがかぴかぴ。肉もウインナーやしゅうまい。チンして出した感じ。
アイスコーヒーも薄すぎ。温泉も熱すぎ。
今後の教訓となる温泉施設でした。
8/10
Excellent
18 Jul 2026
SACHIKO
お風呂が良かった
10/10
Exceptional
09 Jul 2026
Yuki
お風呂は２つあり毎日朝晩楽しめました。お食事も良かったです。足湯も楽しめました。コーヒーが無料で飲めたのも良かったです。
Friends_and_family Friends
10/10
Exceptional
28 Jun 2026
kuma
上階から聞こえてくる音が少し気になりましたが、充分にくつろげました。
Family
8/10
Excellent
19 Jun 2026
KUMIKO
混んでいて遠い駐車場に誘導されましたが着いてすぐに送迎バスの方が声をかけてくださりフロントまで送ってくださいました。フロントの方の対応もよかったです！夕食はボリュームがあって品揃えも豊富で満足できました。部屋も綺麗ですがコンセントの位置が微妙で携帯の充電などがしにくかったのと部屋のエアコンのカビが気になりました。それ以外はよかったです
Partner
4/10
Poor
04 Jun 2026
Moe
ビュッフェをたのしみにしていましたがイマイチでした、、温かいものがぬるかったり、冷たかったり。あと魚介類も生臭いものが多かったです
部屋もホコリがあったり、蜘蛛の巣があったりで残念でした。宿泊料金にみあっていないように感じてしまいました、、
Partner
10/10
Exceptional
01 Jun 2026
KOTOYO
知り合いに紹介してもらい初めて伺いました。
バイク6台で行くと事前に連絡を入れといたので屋根のある駐車場へ案内して頂きました。
夕飯と朝食はどちらもビュッフェで夕食はとても豪華で一緒に行った仲間にも喜んでもらえてとても良かったです。
お風呂は温泉とサウナと露天風呂があり満喫出来ました。素晴らしいホテルでスタッフさんの対応も良かったのでまた行きたいと思います。
Business
8/10
Excellent
18 May 2026
kunio
部屋の畳に汚れがあったのと、部屋が若干黴臭かった。
Friends_and_family Family
6/10
Pleasant
27 Apr 2026
Nobuhiko
朝食ビュッフェのスタッフの対応が悪い
残りわずかな料理の補充などまるで気づかない　動かない
Self
4/10
Poor
23 Apr 2026
TOMOMICHI
風呂に掛け湯をしないで入る輩が多い。
団体客対応で一般客の対応が疎かになっていた。
6/10
Pleasant
12 Apr 2026
SATOSHI
エアコンが壊れているのか、騒音が気になった。
また、壁紙が剥がれているのが気になった。
Partner
10/10
Exceptional
29 Mar 2026
Shoko
8階角の3人部屋が、とても良かったです。
お風呂のお湯も設備も最高でした。
お食事やサービスも行き届いていて、心地良い3日間を過ごせました。ありがとうございました。
Family
8/10
Excellent
17 Feb 2026
KOTOYO
風呂場、脱衣室が綺麗でした
夕食のブュッフェスタイルはとても良いと思います
全般的に美味しかったですが、もう少しの味わいの物もありました
Family_with_children
10/10
Exceptional
18 Jan 2026
Keigo
客室の雰囲気、館内設備、スタッフの対応等
どれもよかった。
Leisure Partner
6/10
Pleasant
02 Jan 2026
TAKAAKI
設備は綺麗で心地良く過ごせました。夕食バイキングの料理の質を持った改善してもらいたいです。
10/10
Exceptional
26 Dec 2025
??
とてもよかった
Leisure Family
10/10
Exceptional
21 Dec 2025
幹大
部屋も清潔で大浴場もふたつあって良かったです。夕飯と朝食も美味しかったです。
スタッフさんもみなさん親切でした。
8/10
Excellent
13 Dec 2025
みかさ
　フロントの対応が早く丁寧だった
8/10
Excellent
30 Nov 2025
Miki
チェックイン開始前にホテルに着きましたがフリードリンクと足湯で時間まで待つことができ良かったです。スタッフのみなさんも丁寧に対応していただき良かったです。部屋からの景色も最高で部屋はとても綺麗でしたが、空気清浄機の汚れが少し気になりました。
Leisure Family
6/10
Pleasant
20 Nov 2025
のりこ
エグゼクティブフロアに宿泊しましたが、写真は凄く広く写ってますがさほど広くもなく.......エグゼクティブではないかなと思った
Leisure Friends
6/10
Pleasant
13 Nov 2025
Oi Lin Irene
食物方面不合格，選擇非常小
10/10
Exceptional
10 Nov 2025
yuki
客室が広く清潔で、食事も色々あって楽しめました。
8/10
Excellent
26 Oct 2025
ヨウコ
部屋の照明がもう少し明るければ…
ちょっと暗く感じました。
Leisure Family
8/10
Excellent
12 Sep 2025
??
入口から部屋まで、重い荷物をカートで運べたことが良かったです。
ウェルカムドリンクも良かったです。
スタッフが親切丁寧な対応でした。
Leisure Partner
10/10
Exceptional
05 Sep 2025
一郎
全体的には良かったかと思うが、なんだか古臭いイメージがありそろそろ共通共有スペースの充実を図るとよいかと思う。
スタッフは良く研修されており問題ない、しかし物足りない。
Business_and_leisure Partner
4/10
Poor
20 Aug 2025
村長
口コミの評判が良かったので期待して訪れたが色々と残念なホテルだった。

夏休みという事もあり連日満室だったみたいだがスタッフの数が少なくまたオペレーションも酷く快適に過ごせなかった。
特に酷かったのは夕食のレストランでエレベーターで到着しても降りれない位人がいてオペレーションの悪さを非常に感じた。
料理の評判が良いという前評判だったが温かい料理が覚めている品が多く美味しく感じられなかった。
また刺身、アワビ筋だらけ、固くて噛みきれない料理が多かった。
更に下げものは客が声をかけないと下げないし飲み物は炭酸がほとんど抜けていて味も薄く飲めたものでなかった。
夕食、朝食共に同じ状態だった、
また来たいと思えない程酷いホテルだった。
Leisure Family
6/10
Pleasant
11 Aug 2025
Mitsuhiko
家族旅行4人で宿泊しました。
温泉は、天晴れの湯、岩風呂、白金の湯、黄金の湯ともに大満足でした。
しかしながら、夕食とスタッフの対応で残念な点がありました。

【夕食】炒飯は、ほぼ炒飯としての味がなかったです。また、全体的に料理が適温ではなかったと思います。ドリンクも全般的に薄かったです。特に烏龍茶。

【スタッフ】①布団を敷きに来た外国の方でしたが、慣習や文化の違いはあれど、布団を敷く時に布団を蹴ってはいけないです。また、私共が在室の時ではなく、夕食時であれば、なおよかったです。
②繁忙期であるのは重々承知していますが、浴衣のサイズ交換を依頼するのに、フロントに電話をかけたら、コール20回以上は待たされました。

以上、改善すべき点は改善できると、さらに素晴らしいお宿になると思います。
Leisure Family
10/10
Exceptional
08 Jul 2025
daisuke
宿泊時にこちら側でミスをしてしまいました。
しかし、とても対応も良く、スムーズに宿泊ができました。
ロビーも広々としており、部屋も広くとてゆったり過ごせました。
Leisure Partner
8/10
Excellent
01 Jul 2025
Hirokazu
一生懸命に働く従業員がいる中で、とくに、朝のビュッフェで知人と話すのに夢中でお客が通路を通らなくなっているのにも気づかず、また、食材が無くなっているのに面倒くさそうにゆっくり補充している子綺麗な女性従業員には落胆した。
Leisure Family
6/10
Pleasant
01 Jul 2025
アケミ
脱衣所のカビ臭いのには驚いた。しばらく鼻について離れなかった。非常に残念だ。
10/10
Exceptional
29 Jun 2025
イチロウ
部屋がキレイ
Leisure
8/10
Excellent
26 Jun 2025
めぐみ
部屋はとても良かったのですが窓の汚れが気になりました。
Leisure Family
10/10
Exceptional
26 Jun 2025
???
ご飯がとてもおいしかった。特にローストビーフ
Leisure Family
10/10
Exceptional
19 Jun 2025
Mori
良き
Leisure Partner
8/10
Excellent
12 Jun 2025
TAKASHI
お風呂が沢山あって楽しめました。夕食､朝食とも色々な料理があり美味しかったです。ご飯だけがもうちょっと､ふっくらしてモチっとしているとよかった。部屋のスリッパがちょっとボロボロになっていたのが残念。
Leisure Family
8/10
Excellent
08 Jun 2025
Moriyoshi
値段相応
8/10
Excellent
04 Jun 2025
としのり
家族旅行で利用させていただきました。良いホテルだと家族は、満足しておりました。
Leisure Family
10/10
Exceptional
27 May 2025
ミキオ
文学館良かったです。
Leisure Family
8/10
Excellent
27 May 2025
としあき
食事はバイキング形式。料は満足です。カニは不満（代替えがいいカナ）。お風呂満足です。体も温まる。
Leisure Family
6/10
Pleasant
24 May 2025
Etsuko
和室に泊まりました
寝具が古そうでした
Leisure Family
10/10
Exceptional
21 May 2025
Takahito
少し古いが、カーペットがかなり良いものを使っており、部屋も広くて清潔。また、食事も美味しい。
Leisure Friends
6/10
Pleasant
17 May 2025
Yoshie
大浴場までが遠い。
部屋のトイレのドアの建付けが変わっていて、開閉がきつくかなり力を入れないと締まらなかった。その際大きな音がするので気兼ねをしながら使用しました。
Leisure
8/10
Excellent
16 May 2025
KENICHI
夕食のビッフェはお肉は筋っぽく、カニはとても細くて食べるのに難儀します。
お風呂についてはとても良かったですし、スタッフの方々もとても丁寧に接客して下さりとても良かったです。
Leisure Partner
10/10
Exceptional
12 May 2025
ヨシユキ
温泉がとても良い，住居も快適です
Leisure Family
10/10
Exceptional
07 May 2025
JUN
お風呂、料理共に良かった。
朝食も最上階で眺めがよく気持ちよく過ごせた。
Leisure Family_with_children
10/10
Exceptional
01 May 2025
ひろこ
特になし
10/10
Exceptional
25 Apr 2025
ゆうこ
伊香保の石段街も楽しめて良かった
4/10
Poor
20 Apr 2025
JUNICHIRO
清掃が行き届いていない。前の宿泊客が残したと思われるタオルハンカチが部屋の引き出しに入ったままになっていた。シャワー室には、歯磨き粉の残骸のようなものが残っていて清潔感が足りない。宿泊途中フロントにて、支配人にその旨を伝えるように伝言したが、最後まで謝罪やコメントの類は一切なかった。対応がとても残念。
Leisure Family
6/10
Pleasant
19 Apr 2025
まこと
料理美味しかったです
Leisure Family
8/10
Excellent
30 Mar 2025
RIKA
綺麗で対応もよく、朝のブュッフェも種類も多く大満足でした
Leisure Family_with_children
10/10
Exceptional
27 Mar 2025
みゆき
スタッフの皆さんの対応がとても丁寧でよかったです。バイキングも美味しく品数も多かった。
10/10
Exceptional
24 Mar 2025
???
今回雪で天候が心配でしたが、とても良い時間を過ごす事が出来ました。食事が2食とも豪華でびっくりしました。温泉も良かったです。
Leisure Family
8/10
Excellent
19 Mar 2025
HIROKO
思わぬ大雪でバス停に行くのが大変でしたが、バスの時間を教えてもらえたり、親切な対応でありがたかったです。ウェルカムドリンク、文学館が良かったです。
Leisure Friends
8/10
Excellent
25 Feb 2025
shinozaki
スタッフ、清掃の方、みなさんとてもよく清潔な施設、温泉も良かったです。部屋の写真に座椅子とテーブルがあったのですが実際はなくてちょっとがっかりしましま
Leisure Friends
10/10
Exceptional
23 Feb 2025
Chun Hung
Good
10/10
Exceptional
03 Feb 2025
MIYUKI
ご飯も美味しくて素敵な宿でした‼︎
Business_and_leisure Friends
8/10
Excellent
28 Jan 2025
???
部屋の歯ブラシが色違いにしてくれているため、複数人で使用する時にわかりやすい。
温泉入り口の履き物の抗菌と付箋で名前を貼り付ける何気ないサービスが素晴らしかった。
部屋は清潔感があって癒されました。
エレベーター内の自動ドア上部に少し埃が付いていた。
Leisure Family
8/10
Excellent
24 Jan 2025
YAEKO
とても静かで良かったです。
お風呂のかごを持っている方がいました。部屋になかったのでご用意があると親切だと思います。
Leisure Family
10/10
Exceptional
09 Jan 2025
Juki
良かったです
Leisure
8/10
Excellent
05 Jan 2025
HAZUKI
内装が改装されており綺麗で良かった。
Leisure Family
10/10
Exceptional
04 Jan 2025
TOMIOKA
親切。お風呂も良い。キレイ。
Leisure Family
8/10
Excellent
04 Jan 2025
Naoaki
お風呂が良かった
Leisure
8/10
Excellent
26 Dec 2024
ちかこ
食事も温泉も良かったです。
Leisure Family
10/10
Exceptional
17 Dec 2024
Sachiko
3年ぶり2回目の利用です。
夕食の時間がもう少し長いとゆっくり出来ると思います。バイキングなので2時間ちょっとは欲しいです。お酒も飲んでいるので。
もしくはバイキングではないコース料理があっても良いかも。朝食は大満足でした。
お風呂は入れない時間があったのが残念でした。10:00になったら女性が入れるお風呂はしまってました。
朝の岩風呂時間がスタートが遅かったり、分かりにくかったです。
お風呂、レストラン、部屋、館内全て綺麗でした。
部屋からの眺めも最高でした。
帰りは駐車場まで送迎があってサービスがとても良かったです。
また家族旅行で使わせていただきます。
Friends_and_family Family
10/10
Exceptional
15 Dec 2024
ノリヤス
スタッフの対応が丁寧で良かった。
お風呂、ぬるめなのがちょっと残念でした。
食事は色々楽しめて良かったです。
Leisure Partner
10/10
Exceptional
30 Nov 2024
kenneth

Speechless!

If you can book this hotel, don’t hesitate, it’s breathtaking. Best onsen hotel I’ve ever stayed at. The “stone” bath is peak, with both big indoor & outdoor bathing areas + a sauna beautifully put together. The inside of the hotel is magical too,, feels like you’re inside a Japanese castle. It even has a game center, kids room, table tennis, karaoke rooms, swimming pool, outdoor footbath in the garden ETC. I’m literally speechless at this place, very impressive. Buffé dinner was about 3300yen but totally worth it, delicious.
Self
10/10
Exceptional
20 Nov 2024
Kanae
どこも綺麗な施設でした。
部屋も大浴場もレストランも清潔にしてあり、子連れでも安心して過ごせました。
8/10
Excellent
19 Nov 2024
YUKO
とても良かったです。お風呂、食事全て良かったです。
Leisure
10/10
Exceptional
15 Nov 2024
YUE KI IVAN
1. Parking : Plenty of parking space.

2. Dining : If you add there is a all you can eat dinner at top of the hotel, ok for the food.

3. Onsen, they have the larger \"bath type\" at 3/F that have Shirogane no Yu and the 1/F( walk down to basement?) onsen that have Kogane no Yu water.

personally prefer the 1/F one but depends on your favorite.

Want to visit the stonestep ?

It takes 20 mins to walk to the Ikaho stonestep street. The staff did reminded guest during the autumn season the town have operate shuttle bus (200 yen) with bus stop just outside of hotel to take you to the top.


4. Room quality : Good, the staff will make the bed for you. However there is no WiFi,

Staff mentioned you can use the WiFi at lobby and conference room. I am not sure why but even phone signal is pretty bad coverage and almost no signal.

5. Staff are very nice, even most of them don't speak English, they did tried to help.

Leisure Self
8/10
Excellent
07 Nov 2024
トモユキ
全体的には良かった。
朝食の時に、レストランのほこりが気になった。
Leisure Family
10/10
Exceptional
16 Oct 2024
こうじ
キレイでゴージャスなフロントと大きなお風呂でとても良かった!!
自動販売機が電子マネー対応であればなお良かったかと
Leisure Family
8/10
Excellent
16 Oct 2024
Kumiko
家からの距離が近い為、初めて伊香保に１泊２日で姉と泊まりました。
平日だった為、お風呂もゆっくり入れました。ビュッフェスタイルの夕食もとても美味しく、落ち着いて頂けました。
大きなホテルでも掃除が行き届いてると思いました。
Leisure
8/10
Excellent
11 Oct 2024
マサヤ
バイキングの食べ物の種類が多いが、連泊では飽きる
Leisure Self
6/10
Pleasant
03 Oct 2024
のぼる
スタッフの方もサービスがよくてよかった。
Leisure Friends
10/10
Exceptional
01 Oct 2024
たかし
食事が最悪、朝、夕とも珍しいほど貧弱。４万円取られたが１万円でも止まる気がしない。アンケートも食事には触れられないようだ。残念。
外国人客相手のホテルらしい？
10/10
Exceptional
26 Aug 2024
Hiromi
露天風呂が広くてくつろげた
10/10
Exceptional
29 Jul 2024
Midori
お風呂と食事が最高です
Leisure Family
8/10
Excellent
22 Jun 2024
ヒトシ
ホテルの施設全体はよくできていると思います。
時節柄、従業員数が少ないのは仕方ないことですね。
観光名所までの坂道が年配者には厳しかったです。
Leisure Family_with_children
8/10
Excellent
06 Jun 2024
HIROSHI
なんといっても、お風呂の種類が豊富で、泉質も良く、ぬる湯が多かったのがとても癒され疲れが取れました
また、ビュッフェスタイルのお食事もお料理の種類が豊富で、ほとんどどれもが美味しかったです。
スタッフの方のおもてなしもとても明るく丁寧で気持ちが良かったです
Leisure Family
10/10
Exceptional
19 Apr 2024
ミチコ
食事がよかった
Leisure Family
8/10
Excellent
08 Apr 2024
CHIEKO
総じてスタッフの方の笑顔が少ない！
売店のスタッフの方はもう少し親切味があっても良いのでは、
10/10
Exceptional
03 Mar 2024
Yuzo
スタッフの皆さん親切でありがとうございました。
Family
10/10
Exceptional
13 Jan 2024
HARUMI
掃除が行き届いている綺麗なホテルでした。お風呂や館内の施設は広々として充実しています。接客もとても親切で、さすが老舗だと感じました。お料理も美味しかったです。ただ、外が寒かったせいか部屋のエアコンはあまりききませんでした。
Leisure Family
8/10
Excellent
01 Jan 2024
suthee

great food selections

hotel room is tidy and comfort. the food was very good
Friends_and_family Family
6/10
Pleasant
02 Dec 2023
YOUJI
スタッフさんの対応等があまり親切に思えなかったです。
Leisure Family
8/10
Excellent
24 Nov 2023
Eiji
１泊だけの旅でしたが、大変快適に宿泊できました。枕がとても良かったです。
Leisure Family
10/10
Exceptional
22 Oct 2023
IKUKO
お部屋も広く、キレイで
温泉も気持ちよかったです

バイキングのお料理も種類多く、美味して大満足でした。

Leisure Friends
10/10
Exceptional
28 Sep 2023
RYO

古き良き昭和の香り！接客がすごく丁寧！

妻と義理父母を連れて一泊しました。
お風呂は広く綺麗で、掃除も行き届いてる。
接客もすごく丁寧で好感を持てました。
夜のバイキングは豪華な料理が多くあり、中でもアワビとカニは最高でした！
また行きたいですね！
Friends_and_family Family
8/10
Excellent
25 Sep 2023
Junya
とにかくお風呂が最高でした。
岩風呂は1箇所ですが男女で交替性となっていて夜も朝も楽しめます。
食事はビュッフェでしたが質・量ともに満足できました。
連泊出来たら良かったです。
Leisure Family
10/10
Exceptional
24 Sep 2023
ヤスヒロ
風呂が充実してました。
Leisure Family
8/10
Excellent
23 Sep 2023
まさよし
食事は色々選べて美味しくて楽しかった
部屋の畳が飲みこぼしの跡がきになった。
Leisure Family
10/10
Exceptional
14 Sep 2023
ヒロアキ
なし
10/10
Exceptional
28 Aug 2023
なおこ
早めの到着となり荷物の預かりをお願いしましたら、スムーズに対応して頂けました。
クロークの対応も素晴らしかったです。
大浴場内のお風呂も種類がたくさんあり楽しめました！
また伊香保に行く際には利用したいと思います。

Leisure Family
4/10
Poor
15 Aug 2023
ヨシコ
お盆料金で高いのは仕方がないと思うが　サービス　料理が良ければ　高くても満足できると思う。こんなにたかくて　このレベルと感じてしまうのは　どうかと思う。
ぜひ　次回訪問する時には　よくなったと感じられるホテルになっていただけたらとおもいます
お世話になりました
Leisure Family_with_children

Location & surroundings

Hotel Tenbo
Ikaho, Ikaho-machi, Shibukawa-shi, Gum, 396-20, Gumma, Japan

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Hotel Tenbo

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