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Nishimuraya Hotel Shogetsutei

Hyogo · Japan

Yushima, Kinosaki-cho, Toyooka-shi, Hy, 1016-2View location

9.6/10Excellent198 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.2/109.2
Condition9.4/109.4
Neighborhood8.6/108.6
Amenities9.6/109.6
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  • Business hotels
  • Luxury collection
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Nishimuraya Hotel Shogetsutei

Indulge in a rejuvenating spa treatment at Nishimuraya Hotel Shogetsutei, a traditional Japanese Ryokan in Toyooka, near Onsenji Temple. Enjoy massages, hot springs, a nightclub, and karaoke. Savor a meal at the restaurant or relax with room service. Unwind at the poolside bar or one of the two lounges.

Amenities include complimentary Wi-Fi, gift shops, a computer station, and multilingual staff. The hotel offers 98 air-conditioned rooms with refrigerators, LCD TVs, and satellite programming. Bathrooms feature complimentary toiletries and bidets. Conveniences include safes, complimentary newspapers, and phones with free local calls.

The hotel also boasts conference space and three meeting rooms, totaling 3, 552 square feet. A complimentary train station pick-up service and free self-parking are available.

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With a stay at Nishimuraya Hotel Shogetsutei in Toyooka (Kinosaki Onsen), you'll be a 4-minute walk from Onsenji Temple and 8 minutes by foot from Kinosaki Onsen Ropeway. This spa ryokan is 0.8 mi (1.4 km) from Jizo-yu Onsen and 1.4 mi (2.3 km) from Kinosaki Mugiwarazaikudenshokan.

Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.

Conveniences include safes and complimentary newspapers, as well as phones with free local calls. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Planning an event in Toyooka?

This ryokan has 3552 square feet (330 square meters) of space consisting of conference space and 3 meeting rooms. A train station pick-up service is provided at no charge, and free valet parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support false Professional property host/manager Sakura Quality Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from August to August.
    • Pool access available from 9:00 AM to 5:30 PM.
    • Hot springs access available from noon to 12:30 AM.
    • Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • A car is not required for transportation to and from this property.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property at least 3 days in advance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the public bathing facility
    • This property accepts credit cards and cash
    • Safety features at this property include a smoke detector
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

Nearby attractions

Onsenji Temple 0.3 km / 0.2 mi
Kinosaki Onsen Ropeway 0.6 km / 0.4 mi
Jizo-yu Onsen 1.4 km / 0.9 mi
Kinosaki Mugiwarazaikudenshokan 2.2 km / 1.3 mi
Hachigoro's Tojima Wetland 2.8 km / 1.8 mi
Sanin Kaigan National Park 3.2 km / 2 mi
Kinosaki Marine World 5.3 km / 3.3 mi
Kanshoji Temple's Garden 5.8 km / 3.6 mi
Genbudo Park 6.1 km / 3.8 mi
Kinodake 6.1 km / 3.8 mi
Takeno Beach 7.4 km / 4.6 mi
Aoihama Wanwan Beach 8.2 km / 5.1 mi
Hyogo Park of the Oriental White Stork 14.8 km / 9.2 mi
Kumihama Country Club 14.9 km / 9.3 mi
Kumihama Bay 15.3 km / 9.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 98
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
Show 25 more facilities & services
  • Multilingual staff
  • 24-hour securityExtra charge
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Newspapers
  • Luggage room
  • Bikes available
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room: 3
  • Indoor freshwater pool: 1
  • Nightclub
  • SaunaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE COMFORTSUITE • COMFORTSUI.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    SUITE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE JAPANESE ROOM NON SMOKINGSUITE • JAPANESE ROOM NON SMOKINGSUI.JE-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    SUITE JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE MOUNTAIN VIEWRoom • DELUXE MOUNTAIN VIEWROO.DX-VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    Room DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR NON SMOKINGRoom • SUPERIOR NON SMOKING • 1 Bedroom • 58 m²ROO.SU-NM
    Room SUPERIOR NON SMOKINGPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    58 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    Room SUPERIOR NON SMOKING

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    58 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKING • 1 Bedroom • 52 m²ROO.JE-NM
    Room JAPANESE ROOM NON SMOKINGPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nishimuraya Hotel Shogetsutei

    Room JAPANESE ROOM NON SMOKING

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Nishimuraya Hotel Shogetsutei

9.6
Excellent
198 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.4 /10
Neighborhood
8.6 /10
Amenities
9.6 /10
75 reviews shown
10/10
Exceptional
01 Jun 2026
David
The hotel experience was awesome and the staff could not have been nicer. Beautiful lobby with garden view and appreciated the welcome drink from the bar.

The room was spacious with a lovely bathroom. Decoration was truly Japanese, with tatami mats and sliding doors. The room provided appropriate clothing for the onsens…yukata, obi, sandals etc. The onsen was modern, spotless and spacious, with both inside and outdoors areas, the later made of large rocks.

The shuttle service to other onsen areas and to and from the train station was an added plus.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Lucas
A
10/10
Exceptional
21 May 2026
Efthimia
One of the nicest places I’ve stayed in. The staff were incredibly kind and helpful, the room was great, the onsen was so beautiful, and the food was plentiful and delicious.
Self
10/10
Exceptional
19 May 2026
Toshimasa
Top notch property. Great staff and great meals. Excellent room. Onsen has out door and indoor facilities.
Family
10/10
Exceptional
16 May 2026
Kevin
The absolute best stay I had during my vacation in Japan. Great amenities, gorgeous rooms, service was unmatched. 100% would recommend.
10/10
Exceptional
12 May 2026
Christian
The Japanese style room was phenomenal. The private onsen was wonderful and a great deal too. The staff was exceptionally helpful and friendly, and very energetic too. We have travelled overseas a lot over the last two decades, and this was probably the best hotel we’ve ever stayed at.
Partner
10/10
Exceptional
29 Apr 2026
Anhquan
I had an incredible stay at this hotel in Kinosaki Onsen. From the moment I arrived, the staff went above and beyond—truly some of the best hospitality I’ve experienced. Every interaction felt genuine, attentive, and thoughtful.

The food was outstanding. Both dinner and breakfast were beautifully presented and full of flavor, easily one of the highlights of the stay. You can tell a lot of care goes into every dish.

The room was spacious, comfortable, and perfectly designed in a traditional style, which really added to the overall experience. Everything was spotless and well-prepared.

The property itself is absolutely beautiful—peaceful, well-maintained, and perfectly in tune with the atmosphere of Kinosaki Onsen.
Self
10/10
Exceptional
10 Apr 2026
Karley
Amazing spa and amenities
Partner
8/10
Excellent
08 Apr 2026
Sarah
Kinosaki is an amazing place to visit. Nishimuraya is one of the further away properties from town but super accessible via regular shuttle or walking. We had an overall amazing experience. The room size was extremely generous and we enjoyed the traditional Japanese style of the room. The buffet breakfast was decent and the public onsen was good. The highlight was the Private onsen which was an additional charge but worth every dollar absolutely stunning
Family_with_children
8/10
Excellent
07 Apr 2026
Gayle
This is our second time at this hotel. The only disappointment is the buffet breakfast. Food was just okay, nothing special, no fresh omelets. Last year we had private dining in our room which was special, this year in a private dining room. The dinners were very good and well presented. I asked for their special sake as an aperitif and they served for every dinner. Their onsen had a hot tub, large pool and outdoor pool and afterwards had several free drinks . Their staff is very kind and we especially liked Ming , our waitress during the private dinners. This hotel also provides a free shuttle bus to town , or train station. We enjoyed our stay.
10/10
Exceptional
01 Apr 2026
Douglas
Friendly and helpful staff. Will be visiting again
Self
10/10
Exceptional
25 Mar 2026
Carla
Hotel was beautiful. Large room. Onsen on site. A great place to get away to relax.
Family
10/10
Exceptional
11 Mar 2026
Tristan
Room was clean, staff was super nice and helpful, spa was gorgeous, and the shops were great. Amazing experience at this hotel!
If you’re looking for a Ryokan experience, this is the place to book.
Food exceeded my expectations.
Will book here when I visit Japan again! Can’t get enough of it.
Self
10/10
Exceptional
07 Jan 2026
Dinh
The staff and amenities were top notch. We had a wonderful Kaiseki meal that will be a fond family memory for years to come. Thank you for such a memorable experience!
Leisure Family
2/10
Poor
17 Nov 2025
Amy
Smelled so bad that we checked out after one night. They said we would be refunded for the second night and we haven’t been refunded.
10/10
Exceptional
25 Oct 2025
Brittany
Comfort and luxury in one. Loved this stay! Do yourself a favor and book a private onsen every day, and a spa appointment.
Self
10/10
Exceptional
07 Oct 2025
Hsin-Yiu
If I can give it six stars I will .It is elegant, staffs were courteous, hot spring area is outstanding! Dinner is like Michelin stars restaurant. Breakfast buffet is also outstanding. We’ll definitely come back again.
Leisure Partner
10/10
Exceptional
06 Oct 2025
James
This is a beautiful Ryokan, and even though the facilities are not brand new they are not lacking. Breakfast was very good and the Onsen were very spacious and felt the most new out of all the area.
Leisure Self
10/10
Exceptional
28 Jul 2025
Christina
Gorgeous ryokan. Staff was great!
Leisure Family
10/10
Exceptional
23 Jul 2025
Marianna
Everything about Kinosaki Onsen is a dream! The view from our hotel room looked like a painting. The rooms were very spacious. More like an entire condo than a room. The staff were very prifessional and friendly. We felt like royalty. My son lived the pool. It was great to have a shuttle bus every 30 minutes. Loved everuthing about it and would love to reurn!
Leisure Family_with_children
10/10
Exceptional
20 Jun 2025
Jason
The staff was very welcoming and helpful. This was the best part of our frist trip to Japan from NYC.
Leisure Partner
10/10
Exceptional
04 Jun 2025
austen
This property is a 5/5 for sure, this was a highlight of my trip. Spend a little extra and get the premium suite with the private bath. The staff are all amazing, they are super professional and always helpful. The hotel Onsen is amazing too, its baths + sauna were so relaxing. The danger about staying here is you never want to leave the hotel.
Leisure Self
6/10
Pleasant
22 May 2025
Ryan

Good, but ..

Hotel was nice. Room staff did a great job. However I was told some incorrect information about luggage shipping which resulted in being required to carry all luggage myself to Narita airport. Please make sure all staff is up to date on luggage shipping times.
Self
10/10
Exceptional
20 May 2025
Shaun
Loved it here. My wife did not want to leave.

We had the dinner, and we couldn't eat anymore. We seemed happy and excited to help us. were beyond full, but it was delicious. It was also our first time having a full Japanese meal.

The staff were lovely. They seemed happy and excited to help us.

The onsen on site was delightful. Passes were also provided for the public ones along with a shuttle to get you to them.

The yukata provided were comfortable. The futon was cozy.

The view from the room, the view from the dining area, and the nature at the onsen were all delightful.

Will likely go again if or when we get back to Japan.
Leisure Partner
10/10
Exceptional
16 May 2025
Hanna
I had an amazing time at Nishimuraya Hotel Shogetsutei—every minute was a true pleasure.
The stay includes free access to all 7 public onsens in Kinosaki, which made the experience even more special. The breakfast and dinner were exceptional, with beautifully prepared meals that highlighted local flavors.

What truly stood out was the outstanding hospitality. Every staff member was incredibly attentive, kind, and knowledgeable, making me feel genuinely cared for. I especially appreciated the serene natural setting and the private onsen options, which offered peaceful moments of relaxation.

The spa massage was wonderful, and the shuttle service to and from the train station made everything so convenient. I felt blessed, rejuvenated, and completely at ease during my stay. I’m already looking forward to returning.
Self
10/10
Exceptional
15 May 2025
Paul
Fantastic experience. All the staff were so friendly and helpful. Highly recommend this hotel *****
10/10
Exceptional
10 May 2025
Tina

Beautiful and super friendly staffs and services

Great services and very friendly staffs, enjoyed the private onsen in the room and the breakfast. The hotel has beautiful waterful natural view from the lobby and the forest garden view from the private insensitive.
Friends_and_family Family
10/10
Exceptional
02 May 2025
Gayle
This was a lovely hotel with onsen. We decided on a half-board which was breakfast and in room dinner which was wonderful. There were 6-7 course dinner. Beautiful grounds, afternoon drinks , nice gift shop with a great assortment of snack foods, gift items, etc.Staff were very helpful .
Leisure Partner
10/10
Exceptional
26 Apr 2025
Jren
Our stay at Nishimuraya was absolutely amazing. From the second we stepped in all the way u til check out. The staff is very friendly and helpful. They take youd luggage to your room and give you an explanation of the room set up and customs. They provide yukatas to wear to the onsens and shoes. The foodbwas out of this world and a grwat opportunity to try a traditional Japanese meal. I cant say enough good things. My only regret is that we didn't stay longer.
Leisure Family
10/10
Exceptional
21 Apr 2025
Paul
Staff was extremely friendly and helpful. The free onsen on site and the private bath were both very nice. Room was spacious and clean
Leisure Partner
10/10
Exceptional
18 Apr 2025
Anthony
This place is SO nice. I loved every aspect, from my room to the onsen to the breakfast buffet. The town is really nice too. Quiet though, so if you're looking for vibrant nightlife this isn't it 😀
Friends_and_family Friends
10/10
Exceptional
31 Mar 2025
Judith
This hotel is beautiful, extremely clean and attention is paid to every detail. We stayed in a traditional Japanese room which was a wonderful experience. The tatami beds were so fluffy and comfortable. They provide robes and slippers so you can visit the 7 hot spring bath houses in the village. Breakfast was also very good. It’s pricey but well worth it for a one of a kind experience!
Friends_and_family Family
10/10
Exceptional
31 Jan 2025
Meng Huat
This is my third time staying at shogetsutei onsen and I love it. Highly recommend this onsen.
Leisure Family
10/10
Exceptional
12 Dec 2024
THAO
Great experience
Leisure Family_with_children
10/10
Exceptional
25 Oct 2024
Albert
Very good and relaxing, staff is very friendly definitely going back.
10/10
Exceptional
24 Oct 2024
Ricardo
Excellent hotel with great facilities. The private onsen and dining experience were unforgettable. Close to all attractions.
Leisure Family
10/10
Exceptional
24 Oct 2024
Qi Tong
Staff service was excellent
Leisure Family_with_children
10/10
Exceptional
09 Oct 2024
David
The property was very clean, welcoming and fantastically located.

The shuttle bus was fantastic, running every half hour for the majority of the day.

The in room dining option was unreal with our host, Veyama being utterly exceptional and explaining each and every dish.

Leisure Partner
10/10
Exceptional
05 Jun 2024
William
Excellent choice for Kinosake-Onsen. Staff was above and beyond amazing. Incredible location. We were a bit worried that this might be too far from the center of town but on the contrary, it was an easy walk and we enjoyed being in a quieter location. Walk into town was beautiful. Can not recommend this place enough!
Leisure Family
10/10
Exceptional
24 May 2024
patrick
Beautiful place helpful staff great onsen delicious food
Leisure Family
10/10
Exceptional
16 May 2024
Tyler
This experience was top notch! Wonderful staff. Every step of the way my friends and me were taken care of and made to feel welcome. The food was better than a 3 Michelin star meal we had earlier in our trip and our room felt authentic. This was a true spa experience at a fraction of the cost you would pay in the US, but with much better service.
Leisure Friends
10/10
Exceptional
27 Apr 2024
Eliza
This place is amazing. The Onsen is a luxury and we enjoyed it to the max. Dinner was served in our room every night and it was delicious. We will definitely come back.
Leisure Family
10/10
Exceptional
21 Apr 2023
Glen
Nishimuraya Hotel Shogetsutei offered an excellent Japanese and Western breakfast and dinner selection. Shogetsutei's Japanese Kaiseki Ryori is top notch that comes with top notch service and attention :)
Leisure Self
10/10
Exceptional
08 Apr 2023
Reynaldo
This was the best hotel--of any style--I've ever stayed at in my life. It was also my first ryokan experience. Everything was top-notch.

Service was exemplary--from the check-in staff, to my room attendant, to housekeeping, to the shuttle bus drivers, to the onsen staff--they were all so great!

The hotel's onsen were wonderful. I wish I could've gone more often!

The kaiseki dinners were outstanding. The western-cuisine restaurant (Ricca) was also outstanding.

The rooms and facilities were well-maintained and extremely clean. The waterfall view from the lobby lounge felt so Zen!

The shuttle bus was super convenient. Even if you don't make use of the shuttle bus, the property is only a 15-to-20-minute walk to town, and it's a very pleasant walk. The nearest public onsen, Kono-yu, is perhaps less than a 10-minute walk away. (It could've been even faster if I wasn't wearing geta).

I can't say enough good things about Nishimuraya Hotel Shogetsutei. Excellent ryokan in a super-nice onsen town.
Highly recommended!
Leisure Self
10/10
Exceptional
02 Jul 2021
Jaakko

Perfect couples getaway.

Amazing Hotel with a beautiful mountain view from the \"Superior Japanese Room\".
Staff were super friendly and the shuttle bus was very handy.
We also really enjoyed the private bath \"Rinsen\".
Partner
10/10
Exceptional
29 Jan 2020
Verified traveler
They actually have the absolutely nicest onsen in the whole town. Their dinner is superb! It's a beautifully run and well designed place. The Beds are so very comfortable and the location excellent. It was a such a memorable experience and my son and I had an absolutely excellent time. They could not have been more gracious.
Leisure Family
10/10
Exceptional
15 Jan 2020
Adrian

Best Ryokan!

It's the most amazing Ryokan stay for us. Really very great service and clean rooms. Top notch service award goes to Kobayashi-san who assisted us greatly in calling and confirming our next hotel stay. Will definitely stay in this hotel on our next visit :)
Partner
10/10
Exceptional
28 Oct 2019
Barbara
It was a treat to stay at the Nishimuraya Hotel Shogetsuhei. Everything is tastefully done. Beautiful hotel, onsen, great dinner and breakfast. If you like hot springs, forget the town's public onsens, and just stay and enjoy it at the onsen.
This was a splurge for me, but so worth it after the hustle and bustle of Osaka. Stay for more than a night to enjoy all that Nishimuraya and Kinosaki has to offer.
Friends_and_family Family
10/10
Exceptional
21 Oct 2019
Baron
Nice bathtub with great view
Self
10/10
Exceptional
31 Jul 2019
Woon Kiat

A most pleasant Onsen hotel

The hotel is modern & quite new. It's facilities & onsen are well maintained. The location is at the quiet end of the town with verdant landscape making it a pleasant relaxing stay. Thoroughly enjoyed my stay & will be returning soon.
Friends
10/10
Exceptional
15 Jul 2019
XIAO PING

Nice Ryokan

It's the further hotel from the train station but they have free shuttle bus. Great service, nice room, great onsen, great kaiseki diner, great breakfast.They provide yukatafor you to walk around in the town.

Also, very good point, hotels.com cannot figure out that a 3 months old baby does not need breakfast. But the hotel is nice enough to refund us the baby's fare without us asking.
Family
10/10
Exceptional
16 Jun 2019
Dona
Service crew were very polite and helpful.
Family
10/10
Exceptional
13 Apr 2019
Verified traveler
Nicest place we have ever stsyed
Family
8/10
Excellent
10 Jan 2019
Verified traveler
Nice Hotel and good food
10/10
Exceptional
10 Oct 2018
Philip
The staff were very helpful, the ambience and facilities were great (although dinner had to be reserved in advance, but it was excellent - 10 courses of extraordinary food and a vegetarian version made for my partner). The onsen was beautiful. The room was a little bare, but very clean and very comfortable.
10/10
Exceptional
04 Apr 2018
kelly

Highly recommended!

Great hotel with fabulous staff , we received great service and love their attitude! Staff is very caring , they offered to make my bed when I was sick and make sure I can get a good rest . Great facilities and clean room and facilities! Highly recommended if you’re looking for a relaxing time in Kinosaki Onsen! Their onsen in the hotel is the best in the area !
10/10
Exceptional
22 Feb 2018
backy

Beautiful view

Very efficient operated hotel. Neat and clean keep in beautiful condition. Private Osen room view is stunning. Also the view of the mountain covered with snow from the room on the 5th floor is spectacular . Very pleasant visit. Breakfasts served with many choices mixed between Western and traditional style.
6/10
Pleasant
06 Oct 2016
Verified traveler

Great staff but over priced

This hotel is situated on an amazing piece of property. We loved the view out of our room and the staff treated us like Kings and Queens. The hotel was very nice and we had a great time. The shuttle is prompt and always available. However, the hall ways had a terrible mold/ rotten smell which floated over into the room. We got used to it after about 5 minutes or so, but every time we walked down the hallways to our room we smelled it. I'm thinking it was due to the moldy stained carpets throughout. Also, not knowing the policy of some hotels in Japan, my Expedia account was automatically set to 2 people staying in the room. So I booked the hotel for $460 for 2 nights. When I arrived they happen to notice there were 3 of us. Two adults and 1 child. Apparently, many hotels in Japan require an exact person count when you originally book the room. So when we arrived we had to shell out another $250! This was obviously a huge bummer and ruined the first few hours of our stay. Had it been the original price, I'd say it was a good value for the condition of the Hotel and Onsen. However, being $350 a night, there are much better hotels at a lower price just down the street and closer to town.

8/10
Excellent
11 Apr 2016
Meudwy

Magnificent hotel

Well received at reception. Great view from room up a small valley with trees sensitively lit up at night. Spacious room for one person - a treat
10/10
Exceptional
17 May 2026
TOMONORI
町の賑わい、西村屋さん、温泉の質など、どれをとっても最高です。また訪れたい場所の最高位にランクします。いろんな温泉行きましたが、ここは最高ランクです
10/10
Exceptional
11 May 2026
Keiko
お風呂が良かった。サウナがありさらに楽しめた。
Self
10/10
Exceptional
03 May 2026
tsuneko
ご飯が美味しかったです。
浴衣が少し古かったので、選べたらよかったです
Partner
10/10
Exceptional
31 Mar 2026
Ritsuko
外湯回るのには少し歩かないと行けないが、頻繁にホテルからバスが出ているため、便利はよかった。ホテル内の露天風呂もよかった。
10/10
Exceptional
20 Jan 2026
Kyoko
大浴場がリニューアルされていて綺麗で良かった
Leisure
10/10
Exceptional
27 Oct 2025
SHIGERU
露天風呂はいい感じなんですが、日本人で刺青の男が入浴していたのは非常に残念ですよ?
Partner
10/10
Exceptional
05 Oct 2025
Damian
Es un pueblito muy acogedor y el pueblo es barato la verdad, el hotel es de alta gama, los alimentos son de alta cocina y es un ambiente serio hay que ser puntual para todo lo recomiendo bastante.
Leisure Partner
10/10
Exceptional
10 Sep 2025
YANO
全てのサービスについて満足しています。
有難うございました。
Leisure Family
8/10
Excellent
23 May 2025
kajihara
城崎の中心地から少し離れているのでやや不便ですが、旅館自体は満足です。
Leisure Family
10/10
Exceptional
21 May 2025
Catherine
Perfect location for a quiet and refined Onsen experience
Leisure Partner
10/10
Exceptional
21 Oct 2024
Hoi Wan
房間寬敞舒適, 溫泉好正, 房內進餐, 員工服務一流, 榻榻米超舒服好眠
Leisure Friends
10/10
Exceptional
10 Oct 2024
aya
温泉が良かった
10/10
Exceptional
23 Sep 2024
???
お部屋はゆったりと静かだし、大浴場は混雑も無く、客層も良くストレスを感じませんでした。お料理も美味しくてとても満足でした。外湯に行く必要も無いかと思いますが、街を散策したい場合はちょっと離れています。
Leisure Family
10/10
Exceptional
14 Sep 2024
YUJI
おもてなしが最高だった
Leisure Family_with_children
8/10
Excellent
14 Aug 2024
Inoue
温泉がいい
Leisure Family_with_children
10/10
Exceptional
29 Jul 2024
SHIN'E
お部屋もきれいで、お料理も美味しく、スタッフの方々の対応も丁寧で、とても良かったと思います。
また行きたいと感じさせてくれるお宿でした。

Location & surroundings

Nishimuraya Hotel Shogetsutei
Yushima, Kinosaki-cho, Toyooka-shi, Hy, 1016-2, Hyogo, Japan

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Nishimuraya Hotel Shogetsutei

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