Name: Sumihei Bettei Tokitotoki
Address: 797 Kinosakicho Yushima, Toyooka, JP

8/10

Excellent

27 Jun 2026

Marcie

Excellent hotel with friendly staff who were very accommodating to tourists who didnt speak Japanese! We were a little disappointed in the food but if you enjoy traditional Japanese ryokan cuisine, you'll probably appreciate the meals. We personally preferred the more modern Japanese food we had elsewhere on our trip.

Partner

10/10

Exceptional

17 Jun 2026

Victor

First time in kinosaki and this place checked every box. Extremely clean and extremely great staff. The meals were excellent as well.

It’s a small resort with only a small amount of rooms but our room had a river side window that was wonderful in the morning. For anyone worried about noise the whole town is very quiet so it’s not an issue at all.

The resort has 2 private onsens and what’s really nice is lights throughout the hotel show if it’s opened or not so you don’t have to go all the way down to check. Also incase it’s not clear the resort does include access to the towns wonderful public onsens. At night and throughout the day the lounge is open for guests and includes open access to an open selection of snacks and liquor including: sake, wine, and beer.

10/10 wonderful resort wonderful staff

Dinner: excellent.if you don’t order anything extra or special: Start off by picking whatever items you want steamed (big selection of veggies, sea food, pork belly, oyster, etc.) they also allowed one half serving of the famous crab per person. Then they serve you a large beautiful sashimi platter. Then they bring you the main course. For us it was the tajima beef with rice and a couple other ways to enjoy it as well. Drinks were open for whatever you wanted and however much you wanted.

If there was any negative it would be no shower in our room which dinner matter because the 2 onsens had a shower+ soaps and it was nice to get ready down stairs and soak after.

Partner

10/10

Exceptional

13 May 2026

Maria

Such a great experience!

Family

10/10

Exceptional

11 May 2026

Wells

I thought this place was really nice, the staff is very friendly and attentive. The private bath is a nice addition for all guests, there are two of them that do not require reservation, and it’s nice to just soak there if available. The location is convenient and it’s right next to one of the 7 bathhouses… but it’s farther from the better ones.

The best part about the stay here was the Sashimi dinner platter. The sashimi you get at the start of every dinner is some of the freshest sashimi you will ever eat. It’s S tier sashimi, it’s the best I’ve had in Japan.

The rooms are cozy, I stayed in Kasuga, just above the building overlooking the street. There isn’t a shower in the room, you’re encouraged to bath in the 7 bathhouses.

10/10

Exceptional

16 Apr 2026

Joshua

This was the splurge stay on our honeymoon, and it was worth every last yen. The amenities, food, everything was perfect, and the staff were so helpful, kind, and accomodating. I will personally be recommending this property to everyone who will listen.

10/10

Exceptional

10 Apr 2026

Jillian

Quaint ryokan experience in the heart of Kinosaki Onsen riverside and nearby many of the public Onsens. We enjoyed being pampered!

Friends

10/10

Exceptional

31 Mar 2026

Jonathan

Staff was so friendly and accommodating. Will def be back to stay next time I’m in kinosaki

10/10

Exceptional

25 Mar 2026

Cynthia

The staff were very welcoming. There was a great lounge on the third floor for breakfast, snacks, a late afternoon beverage and dinner. The private onsen was a nice touch.

10/10

Exceptional

19 Jan 2026

Annie

Everything was done for a perfect stay, from the delicious food, the comfortable rooms, to the ideal location and delicate attentions. But most of all, the personnel who went above and beyond to make sure our stay was exceptional.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Boon Chee

Great location, just along the main walking street; relatively close to train station. Very helpful staff. Beautifully designed rooms and always some snack and food for you.

Partner

10/10

Exceptional

31 Dec 2025

Alison Yin Man

Food and view

Leisure Family

8/10

Excellent

06 Dec 2025

Ng

Nice and Quaint ryokan. However , they can do with a lit up signage bearing the name of the hotel in English. This being the beginning of winter, things gets dark early. We arrived at 6 and had a bit of a problem locating the hotel. A clueless/ unhelpful next door neighbour didn’t help matters either. We actually went to the Onsen next door and asked for directions only to be given unhelpful answers. I am sure he knew the Ryokan was exactly next door.
The food was nice and the free flow liquers helped warm us up very quickly. And point to note: they mean business when they say that checkout time is at 10am. We got locked out when we tried to access our room and luggage at 9.57am.
Do not bring heavy luggage as the narrow stairs makes it challenging.
Plus point is that you have two private indoor baths for 6 rooms ( that is the number of rooms they have. The Myanmese staff manning the ryokan are helpful and very cheerful.

Partner

10/10

Exceptional

27 Nov 2025

Jung

Food was excellent. Room was clean. Property was clean

10/10

Exceptional

25 Nov 2025

William

Excellent service and food and drink provided.

Leisure Family

10/10

Exceptional

12 Nov 2025

Yoko

89歳の母と一緒に一泊しました。ミャンマー出身のスタッフさん達の心のこもった「おもてなし」に癒されました。食事は朝晩とも非常に美味しく海の幸、山の幸を堪能することが出来ました。ただ、エレベーターがないので足腰の悪い方には不向きかもしれません。

Leisure

10/10

Exceptional

11 Nov 2025

Jonathan

Amazing place to stay in Kinosaki Onsen town! My girlfriend and I got the “kasuga” room on the second floor, which has a view of the Main Street. Room is just the right size, and they provided everything we needed for the stay in the room - from tea to water to toiletries to a Dyson hair dryer. Yukatas were also provided for us to use the in-house onsen, as well as for going to the other 7 onsens in town.

The dinner included a buffet where we chose the different seafoods for them to steam for us - and every person gets a guaranteed half crab! The crab was so delicious. As they were steaming our food we were served sashimi, and after we finished the steamed portion we were served Tajima beef, which was also really delicious! Both the Tajima beef and crabs are local specialties so I’m really happy they included them in the food program.

There is also a matcha experience and a lounge open all day serving snacks and drinks (changes based on time of day). The staff is also really attentive and helpful - thank you for an amazing stay in Kinosaki Onsen!

Leisure Partner

10/10

Exceptional

28 Oct 2025

Mason

This was a highlight of my trip to Japan. The Kinosaki Onsen is a jewel and worth the effort to visit. And staying at Sumihei Bettei Tokitotoki was pure joy. The staff could not have been nicer. The location was ideal... and at every turn, there was someone there to help us learn about the town, navigating the spa houses and making sure we had a snack or beverage if we ever needed it.

This place is a magical gem and well-worth every penny.

Friends_and_family Friends

6/10

Pleasant

26 Oct 2025

Nicole

I read the reviews from this stay and was expecting much more. The rooms were tiny, the meals were good but not exceptional compared to kaiseki we had during our stay in Hakone. The staff was nice and the little treats/cakes were good but overall we were disappointed. Also there is no shower in the room because you are expected to use the bath houses.

Leisure Partner

10/10

Exceptional

24 Oct 2025

Jelena

Best service I've ever had at a hotel. The staff are super kind, we felt as if we were in someone's home with them taking care of us.

Rooms were kept clean and the place had lots of included amenities to partake in.

If you're looking for a modern ryokan experience, I highly recommend!

Leisure Partner

10/10

Exceptional

17 Oct 2025

Barbara

Good location.

10/10

Exceptional

13 Oct 2025

Granil

We had the opportunity to stay at this onsen hotel and had an absolutely fantastic experience. The buffet dinner was a highlight — beautifully presented and offering a wide variety of dishes that felt like something out of a Michelin-star restaurant. It was a real treat to enjoy both gourmet cuisine and local delicacies in one meal.

The bar was another pleasant surprise, with a great selection of local cocktails and drinks that added a special touch to the evening.

Of course, the hot spring spa was everything we hoped for — relaxing, clean, and the perfect way to unwind after a day of exploring.

Overall, this was a memorable and thoroughly enjoyable stay. Highly recommended for anyone looking to experience a mix of luxury, local flavor, and relaxation.

Leisure Family

6/10

Pleasant

05 Oct 2025

marcel

Pack light, rooms are not the largest size. Dining room looked nice in the pictures but not very practical or comfy when U sit down to eat. Breakfast is good.

Leisure Partner

10/10

Exceptional

02 Oct 2025

John Taehun

This ryokan was an amazing and incredible experience. The people here were so kind and their service was on another level! From the moment we walked in to check in, we were comfortably seated to tea and refreshments. Their morning breakfast.. we were amazed at the quality of the spread. Their dinner felt like a feast and had such curated foods. During our whole stay here, it felt like a wellness stay from the healthy meals, snack/tea times, aromatherapy towels, and private onsen (there are two onsens on the main floor that is shared by the guests but can be privately used one at a time). Beds and rooms were so comfortable as well! Thank you so much for the stay, we had a wonderful experience!!

Partner

10/10

Exceptional

25 Sep 2025

Tanya

This ryokan exceeded expectations! The tea served at check in, multi-course dinner, amenities (private onsens!), delicious breakfast, and freshly made mochi at checkout all create an amazing stay. This is truly a first-class experience. I’ll be back! Thanks to all of the staff who made the stay exceptional.

Leisure Friends

10/10

Exceptional

23 Sep 2025

Emily

A lovely experience

Everything about this hotel was a treat!

Friends_and_family Friends

10/10

Exceptional

18 Aug 2025

Matthew

Perfect Ryokan

This is a wonderful Ryokan. The staff are lovely and the facilities are great. This is a relaxing small Ryokan with great food and we found it to be the highlight of our trip so far, wishing we stayed two nights instead of just one. The dinner was absolutely delicious and though it was a lot of food we loved every course. The private Onsenji were clean and had great soaps and shampoos. This place is a luxurious and relaxing spot that would be a great option for anyone visiting Kinosaki Onsen.

Partner

10/10

Exceptional

13 Aug 2025

Kelton

I enjoyed all of the hotel amenities, and overall proximity to things.

Leisure Partner

10/10

Exceptional

08 Jul 2025

Hugh

We were greeted with freshly made hot tea and cakes, and an incredibly informative introduction to the hotel, amenities, and local area. They also provided wine in the lobby and an open bar with multiple drinks and small snacks until midnight and 0200 respectively which was almost unbelievable until we saw it ourselves.

10/10

Exceptional

27 Apr 2025

Brett

Very Enjoyable Stay

Cute property with wonderful staff. I can't say enough about the hospitality that we enjoyed here. The staff is incredibly thoughtful and helpful. The property has fun decorations and a great view from the eating area on second floor. The food is plentiful! I have a very bad reaction to chemical MSG which is a flavor enhancer used in many Japanese foods. The staff was very helpful in helping me avoid this. Previous to arriving, based on the communication over email I was not sure if I would be able to eat at the hotel, but once we were there it was very clear how they were able to help with my dietary restriction and the food was great. I also forgot a pair of shoes in the lobby and they had it sent to Tokyo. Really great service.

Partner

10/10

Exceptional

08 Apr 2025

Patrick

Amazing staff, food, location and accommodation. The private onsun is very clean and comfortable. Cho Cho, Nang, and Rosie were exceptional hosts

Leisure Partner

10/10

Exceptional

01 Apr 2025

Brian

We had an amazing two nights here. I highly recommend it! What a great experience with top notch staff and beautiful facility.

Leisure Partner

10/10

Exceptional

28 Mar 2025

Naiyin

Hotel staff was very attentive. Room was clean and well maintained. Food offerings were plenty. We were most impressed with the dinner service provided by the young lady staff. Service was personable and adequate. Our room was facing the back and there was construction going on next to the property so there was some noise during the stay. We stayed two nights.

Leisure Partner

10/10

Exceptional

21 Jan 2025

frances

Best First Time Experience!

Wonderful first time experience in Kinosakionsen! This hotel is in the perfect location. It's a very short walk from the train station and all of the 7 public onsens. Also a short walk to the Kinosaki Ropeway. There are 2 private onsens in the hotel where couples/families can soak together. Every floor has a light to indicate if available. Service is impeccable and easy to communicate in English with the staff. Food is plentiful! Breakfast and Dinner were included as well as an afternoon tea service. All you care to eat! Fair warning, don't go crazy at the steam bar! Save some stomach for the rice dish. Truly delicious!

Friends_and_family Family

10/10

Exceptional

10 Nov 2024

Rose

Everything was great

Leisure Partner

10/10

Exceptional

14 Oct 2024

Taylor

This place is absolutely amazing! The property is visually stunning, I could just sit in the lounge all day! The staff are friendly, great at their jobs, and total professionals. They knock it out of the park with their food, drink, and tea selection. The private onsen is super nice and a relaxing break from the busy public baths. This is one of my favorite stays ever! Would highly recommend to anyone visiting the area.

Leisure Friends

10/10

Exceptional

11 Oct 2024

Verified traveler

Wonderful stay

Great location and beautifully decorated inside. Rooms were spacious and everything was spotless. The staff were wonderful and super friendly and attentive.

Partner

10/10

Exceptional

31 May 2024

Janine

We had a really wonderful time. The staff was all incredibly kind and helpful and went above and beyond with everything. The food and drink was all so delicious and there was a private onsen for us to use which was really nice. Would definitely stay here again!

Leisure Partner

10/10

Exceptional

16 May 2024

Ernest

Fantastic experience. A highlight of my trip.

Leisure Friends

10/10

Exceptional

08 May 2024

Jae

Very friendly staff and very clean also comfortable room
Specially thanks to Cho Cho !

Leisure Partner

10/10

Exceptional

03 May 2024

SZ WEI

It’s an excellent place in Kinosaki. The beautiful and detailed decoration made the moods peaceful and joy. The smiling workers hospitalizations warm our hearts. We will come back here again.

10/10

Exceptional

20 Mar 2024

Caroline

My recent stay at SUMIHEI BETTEI TOKItoTOKI was a delightful experience, blending traditional Japanese elegance with modern luxury. The serene setting and beautifully designed rooms provided a perfect escape from the everyday hustle, while the onsen baths were a haven of relaxation. The staff’s exceptional service and attention to detail made the stay truly memorable.

Dining at the hotel was a culinary highlight, showcasing exquisite local flavors and artistic presentation. Overall, SUMIHEI BETTEI TOKItoTOKI is not just a hotel, but a gateway to experiencing the charm and tranquility of Kinosaki Onsen. I left rejuvenated and look forward to returning.

Leisure Partner

10/10

Exceptional

04 Oct 2023

cheryl

Beautiful property! Amazing staff! Loved it!

Partner

10/10

Exceptional

17 Jul 2026

Kenichi

スタッフのサービスが最高です。ラウンジも充実していて、ナイトタイムでは地元のワインと珍しいチーズを堪能しました。また面白いテーマの写真集が色々あり楽しく過ごせました。