Xiaonan
very good , will be back.
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Onishiya Suishoen
Hyogo · Japan
Momoyama, Momoshima, Kinosaki-cho, Toyoo, 1256View location
9.6/10Excellent287 Reviews
Cleanliness9.8/10 9.8
Service9.8/10 9.8
Comfort9.4/10 9.4
Condition9.6/10 9.6
Neighborhood7.4/10 7.4
Amenities9.8/10 9.8
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Onishiya Suishoen
With a stay at Onishiya Suishoen in Toyooka (Kinosaki Onsen), you'll be within a 10-minute drive of Kinosaki Marine World and Hachigoro's Tojima Wetland. This ryokan is 13 mi (20. 9 km) from Yuhigaura Hot Springs and 0. 9 mi (1. 5 km) from Kinosaki Onsen Ropeway.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Featured amenities include complimentary newspapers in the lobby and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 34 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toilets with an electronic bidet. Conveniences include phones and safes.
Show less
With a stay at Onishiya Suishoen in Toyooka (Kinosaki Onsen), you'll be within a 15-minute walk of Jizo-yu Onsen and Kinosaki Mugiwarazaikudenshokan. This ryokan is 1 mi (1.6 km) from Kinosaki Onsen Ropeway and 1.1 mi (1.7 km) from Onsenji Temple.
Make yourself at home in one of the 34 guestrooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature hair dryers and toilets with an electronic bidet.
Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
6:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Unicode Support true
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
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You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Set meals are served in guestrooms only (no menus or public dining).
- Cashless payment methods are available for all transactions.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
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Special Instructions
The front desk is open daily from 7:30 AM - 10:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Dinners are available by reservation only and cannot be requested for same-day service.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property serves meals in the dining room. In-room dining is not available.
-
Minimal age
18
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Spoken Language
Vietnamese
Japanese
English
Nearby attractions
Jizo-yu Onsen
0.7 km / 0.4 mi
Kinosaki Mugiwarazaikudenshokan
1.1 km / 0.7 mi
Kinosaki Onsen Ropeway
1.6 km / 1 mi
Onsenji Temple
1.8 km / 1.1 mi
Hachigoro's Tojima Wetland
2.2 km / 1.4 mi
Sanin Kaigan National Park
3.4 km / 2.1 mi
Kinosaki Marine World
3.5 km / 2.2 mi
Kanshoji Temple's Garden
4.3 km / 2.7 mi
Genbudo Park
5.5 km / 3.4 mi
Kinodake
8.1 km / 5 mi
Aoihama Wanwan Beach
10.3 km / 6.4 mi
Takeno Beach
12 km / 7.5 mi
Hyogo Park of the Oriental White Stork
14.2 km / 8.8 mi
Kumihama Country Club
14.3 km / 8.9 mi
Kumihama Bay
14.7 km / 9.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 34
- hotel
- Wheelchair-accessible
- Check-in hour
- Check-out hour
- Wi-fi
- Bicycle hire serviceExtra charge
- Hotel safeExtra charge
- ShopExtra charge
- Garden
- Newspapers
- Luggage room
Show 8 more facilities & services
- Towels and bed linenExtra charge
- BarExtra charge
- Smoking areaExtra charge
- SaunaExtra charge
- MassageExtra charge
- Spa centreExtra charge
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room ANNEXRoom • ANNEXROO.AX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ANNEX
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOnishiya Suishoen
Room ANNEX
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ANNEX
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOnishiya Suishoen
Room JAPANESE ROOM NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOnishiya Suishoen
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOnishiya Suishoen
Room JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOnishiya Suishoen
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Onishiya Suishoen
100
reviews shown
Aaron
We had an incredible stay as a party of 4. The room was spacious and we had access to the hotels onsen which was beautiful. The staff were extremely helpful, the dinners were delicious, and there was an on-call shuttle that drove us to the main road. Highly recommended!!
Connor
Absolutely incredible experience. Fantastic and warm staff, delicious and plentiful food, super clean and calming atmosphere. I especially loved the sauna and cold plunge, unique features that the seven public onsen don’t have. Free beer and water in your room, too! It was a lovely less than 10-minute walk from the ryokan to the main street/area—this was a feature for me as I really appreciated the peace and quiet! Truly so memorable and I cannot wait to come back. Excellent value for the price.
John
A ryokan experience. Food was excellent, but it was a lot! Wait person was very good and handled dealing with gaijin well, although we speak some Japanese.
Room was classic Japanese stay, with tatami and futon. Area was a pleasant reprieve from the crowds of Tokyo and Kyoto. Japan Sea is a short taxi ride and is very beautiful!
Room was classic Japanese stay, with tatami and futon. Area was a pleasant reprieve from the crowds of Tokyo and Kyoto. Japan Sea is a short taxi ride and is very beautiful!
WENDY
From the moment we got to Kinosaki the airport shuttle staff and driver were so friendly. The staff took their time to explain everything about our stay to us this was the part I really thought was impressive. They also have hot drinks , beer and ice cream for free. They also label all the food was extremely helpful. The onsens are so clean , the rooms are spacious and they also set out the bed for you. The Japanese garden at the center of the ryokan was so beautiful and at night they play traditional japanese films. I will definitely come again very relaxing stay.
Alexis
A
Laura
One of the highlights of our trip. Highly recommended! Everything was thoughtfully done and well maintained. The onsite onsen was beautiful, with both indoor and outdoor bathing areas. The traditional Japanese dinners and breakfasts were wonderful experiences, served in a private dining room and featuring multiple courses, including crab. The rooms were spotless, and the central garden created a tranquil focal point that could be enjoyed from the lobby lounge area and seen from our traditional room. We stayed a couple of nights, and would easily return again.
Keith
This is a hard review to leave as I think maybe this stay was not our style. The futons on the floor are so uncomfortable that I instantly regretted booking a second night - my husband and I got no rest at this hotel and woke up extremely sore. The food was another issue - people rave on these reviews how great the food was and it was horrible they also give you way too much that I cannot imagine how much waste this place has each day. We found a good pizza restaurant downtown which was exactly what we needed to take a break from the food. The property is also a bit dated and needs TLC. We did rent the bikes for a day to go to the caves - that was really fun. The walk to the town is super short but yet they insist on driving you - which we declined every time. The onsen was lovely however we apparently picked family weekend which made this “relaxing stay” even worse. Kids running up and down hallways. Throwing buckets in the onsen and being loud. I couldn’t believe how many kids were there and it was like they were in control - no one disciplining the bad behavior. Overall this stay is not at all worth the cost. It was by far the most expensive stay on our trip and the most disappointing. I loved Kinosaki onsen but cannot recommend this stay
Mark
Very attentive staff, serene atmosphere, and excellent food. Dinner and breakfast were amazing with many regional foods I’d never tried before. Access to the many onsen in town was simple and fast. Cute town.
Nathalie
We loved this inn with its beautiful garden and relaxed, quiet atmosphere. The staff here are extremely helpful, always willing to help and serve. The onsen is very here as well. We chose the breakfast and dinner option featuring tradition Japanese food which was over the top. Excellent food quality and taste, beautifully presented.
This inn is not directly in the town, but they will drive you anywhere, though we always chose to walk. It's only a 10-15 minute, pleasant walk to the village.
Absolutely reccommend!
This inn is not directly in the town, but they will drive you anywhere, though we always chose to walk. It's only a 10-15 minute, pleasant walk to the village.
Absolutely reccommend!
Christine
This was one of the most unique and special hotel experiences had. It was a traditional Ryocan experience with mats on the floor which were ok for comfort. I throughly enjoyed the onsite onsen too. 💖👘
Connor
Very awesome!
Yu
Overall very good Ryokan. Most customers are foreigners. Food is great and we got to dine in our private dining room. On site onsen is small but clean.
Bianca
This ryokan was the low point of our stay in Japan. I thought we had booked dinner and breakfast and we hadn't so we weren't able to eat at the hotel. They made a reservation for us at a grungy Chinese restaurant where our servers fingernails were so dirty we walked out before ordering. They booked us the worst massage I've ever had - I left after 3 minutes because the woman doing it obviously had no idea what she was doing. In the morning we wanted to get the shuttle to the other side of the Onsen to visit the temples and they said we couldn't get it until 9:30am so we walked there and then called them at 9:30 to come pick us up and they said we couldn't get a shuttle til 4:30. And it was the only place in Japan that had a QR code in the bedroom for you to leave a tip. A very un-Japanese downmarket experience, We left a day early.
Kaza
Thank you to the staff for creating a beautiful experience. The team was diligent, kind, and empathetic to our needs. Guest services provided excellent assistance with understanding Japanese etiquette and local traditions. Our host spoke English, as well as many other languages! We were so impressed with the effort everyone put in to make our stay and honeymoon special. We will never forget this trip.
Arrived to Kinosaki by train, sent our luggage ahead, and it was waiting in our room upon entry. Guest services welcomed us and explained the customs and rules of the ryokan. We were taken to our room, where our host showed us how to dress in yukata, booked our meals for our stay, and answered all our questions. It was a lovely chat that left us with enthusiasm. Later on, our hosts came back with a gift to share their well wishes for our honeymoon. We were so touched by their hospitality.
The room was stunning. The floors were very comfortable to sit on, and the view of the water garden left us feeling very relaxed. The treats inside the room were very yummy as well! We were also fully stocked with beverages, which were refilled daily. The onsens were truly magical, leaving us feeling rejuvenated. Breakfast was incredible!
If we were to ever return to Kinosaki, we would happily stay at Onishiya Suishoen again.
Arrived to Kinosaki by train, sent our luggage ahead, and it was waiting in our room upon entry. Guest services welcomed us and explained the customs and rules of the ryokan. We were taken to our room, where our host showed us how to dress in yukata, booked our meals for our stay, and answered all our questions. It was a lovely chat that left us with enthusiasm. Later on, our hosts came back with a gift to share their well wishes for our honeymoon. We were so touched by their hospitality.
The room was stunning. The floors were very comfortable to sit on, and the view of the water garden left us feeling very relaxed. The treats inside the room were very yummy as well! We were also fully stocked with beverages, which were refilled daily. The onsens were truly magical, leaving us feeling rejuvenated. Breakfast was incredible!
If we were to ever return to Kinosaki, we would happily stay at Onishiya Suishoen again.
Brent
A must do treat when in Japan. Service and amenities galore
Chinmay
Very good place highly recommend
Maria Edisa
Very worth it to stay in this ryokan! Upon arriving at the kinosakionsen station, free shuttles were available to drop you off at your ryokan or hotels. The ryokan was modernized but still had the traditional japanese cultural vibes. The front desk staff and welcoming committee were great as well. It was raining and I accidentally forgot to order dinner so my husband and I had to go out, and the town was 10 minutes away if you walk it out and they had shuttles available to drop us off between 4 to 10p and that includes pick up, just give them a call with their whatsapp line. The breakfast and dinner were keiseki meal and were very fresh and worth it. The onsen was also amazing!
Mylinh
The onsen here is even better than most of the public onsens in the town. The hotel has lots of complimentary amenities like the lounge area with free massage chairs, soft drinks, sweets; foot massage machine. Their Japanese room for a family of 4 is quite spacious with a separate family area and sleeping area. The room also has a private garden. If you get the meals there, you get a private dining room and 10 course meal. Overall, we felt like we got the VIP treatment.
Kyle
A great experience! The staff was amazing and the stay perfect.
Jhoanna
The staff were friendly, helpful, and went out of their way to make you feel comfortable. I was thrilled with my first “real” ryokan experience. I would not hesitate to come back or recommend it to others.
Sheelagh
We stayed in a room with a private onsen, which was fantastic, the views were fantastic, the staff fantastic and the breakfast buffet was fantastic. A great place to stay!
Panayot
The room were nice and clean and had all needed amenities. We were picked up from the station in a shuttle bus with other hotel customers and at our arrival we were kindly greeted by staff who gave us a full tour and explanation of the property. The staff was always attentitve and kind with us. We also had dinner and breakfast included and they were delicious. Unfortunately, it was a bit too much food for us, which is a nice problem to have, but also a lot of waste. In general, everything was 10/10 and I would definitely come back and highly recommend it. The on-site onsen was also great for when you would like a late night or super early bath and have had enough of the town onsens.
DAVID
A reasonably priced ryokan in Kinosaki Onsen, which is tattoo tolerant. Very good breakfasts and dinner in traditional ryokan style. Very accommodating staff. Nice additions to their onsen area are sauna and outdoor cold plunge, not often found in Onsen. A bit of a hike from town but convenient free shuttle service.
Rajiv
Onishiya Suishoen provided a truly wonderful, next-level Japanese experience for our family trip. Both the dinner and breakfast were delicious. The onsen was the absolute highlight—my mother called it her best onsen experience ever! The staff's customer service was warm, hospitable, and made celebrating her birthday a delight. Highly recommend!
Osvaldo
The staff was amazing. Very relaxing stay. Best sleep I've had on the Japan trip!
Paul pyeung
Short walk to shops. Not too big or not too small size onsen.
Louise
Staff was very accommodating and the dinner/breakfast was amazing (:
Michael
Excellent staff. Very nice room. Onsen is very good.
Alexander
We had an amazing stay in the beautiful small town of Kinosakionsen. Free pass to all onsen in town, and free shuttle in the evenings to town (about a 10 minute walk).
A variety of small restaurants are in town too, as well as cafes and plenty of gift shops.
The room was very cute and cozy!
A variety of small restaurants are in town too, as well as cafes and plenty of gift shops.
The room was very cute and cozy!
Scott
Staying in the Tatami traditional room was a great experience. Kuk, at the front desk, was extremely helpful! A very relaxed atmosphere made for a wonderful stay
Marie
Unbelievable. The best hotel I have ever been to.
Scott
Our room, and the rest of the property is much nicer than I was expecting.
Samantha
The food was so good and the staff and ryokan were very traditional. My obly complaint was the futon was uncomfortable
Ellen
Amazing service and amenities. It was an incredibly relaxing 2-night stay after a lot of city walking!
Highly recommend the dinner.
Highly recommend the dinner.
Jordan
It was a very relaxing stay! The staff were friendly and the rooms were nice!
Hilary
Perfect Onsen break.
Michael
I cannot say enough about how beautiful this place was. The staff take excellent care of you. The Onsen on the premises was beautiful. The meals delicious and beautifully presented. Memorable.
Evan
Spacious room with great staff that are super helpful
Tiffany
The entire experience was wonderful and beyond expectation. From the welcoming staff upon arrival, excellent service throughout our stay, to the meals, amenities, facilities and assistance provided, we had the most amazing two-day trip while staying at this ryokan!
alex
The Ryokan was lovely. Food was tasty. Amazing bath on site
Tony
Staff were attentive and helpful. The ryokan does not reply to messages written in English. so I wasn't able to plan my itinerary as I did not when dinner and breakfast were. I had to catch an early morning train to Himeji. The hotel provided a ride to the train station and a onigiri Bento breakfast for the train ride since I would miss their breakfast.
Al
Great place to stay
Joel
Great staff, service, amenities.
Daren
breadfast and dinner are good
Joshua
A dream come true
This was my first experience in a Ryokan. The staff here made everything so enjoyable and welcoming. The on-site Onsen was great. The food and restaurant staff were also great an welcoming. I couldn't have asked for a better more relaxing experience. I will never forget this and hope to visit them again.
david
We absolutely loved this Onsen. Everyone was very friendly and genuinely kind and considerate. The town and the bathhouses are charming. The breakfast and dinner were a feast for your eyes and your stomach.
Katherine
I had the best experience staying at the Ryokan in Onishiya Suishoen. The property and surroundings is peaceful and so serene.
The amenities provided are very thoughtful and the service was great!
The private onsen in the property was such a delight and you have a choice to utilise the public onsens around with the free ticket that is included in my stay.
Will definitely be back again next time I am in Japan!
The amenities provided are very thoughtful and the service was great!
The private onsen in the property was such a delight and you have a choice to utilise the public onsens around with the free ticket that is included in my stay.
Will definitely be back again next time I am in Japan!
Jason
G
Lesley
Local bus shuttle available to connect with the Ryoken , very warm attentive welcoming from the staff on arrival and during our stay !
Lovely traditional room and dinner / breakfast.
No over crowding in the onsen , all amenities available for a comfortable stay.
Lovely traditional room and dinner / breakfast.
No over crowding in the onsen , all amenities available for a comfortable stay.
Bernadette
The staff are very helpful, very clean and specious. The food is excellent! Hot bath is small but beautiful.
Verified traveler
This was a must-do experience. The staff was super friendly. We hadn't booked a meal with our stay, so the staff called the local restaurant to find if they can accommodate our dietary needs (vegan). They made us a reservation and even sent us with a handwritten note in Japanese. The shuttle is very convenient to visit all the Onsens in the town. In hindsight, for a full experience, we should have booked a meal with our stay and called the hotel in advance to request vegan options.
THI DIEM THUY
Beautiful ryokan with great customer service! Highly recommend!
David Edward
Beautiful
A huge clean beautiful room with lots of extras. The biggest room of our entire trip. We opted for traditional room and it was fantastic.
Great onsen and pass to all onsens in the town.
Great service, help with luggage and free transport (everything is walkable).
Great onsen and pass to all onsens in the town.
Great service, help with luggage and free transport (everything is walkable).
Tiara
One of the nicest places I’ve ever stayed, I regret not booking more than one night! It’s a bit expensive but definitely worth it if you wanna treat yourself to something nice on vacation.
Beatrice
Staff were extremely helpful and friendly. Really appreciated their hospitality and felt welcomed at all times. They made our stay relaxing and wished we stayed a little longer.
Junru
Incredible service and attention to detail.
Jose
Nice, but location is lacking.
Nice ryokan with friendly staff. Food was excellent and fresh. The public bath was kind of lackluster but clean, being next to a major road was kind of annoying, cant really relax as you can hear heavy traffic.
Christine
The staff are amazing. We had help planning our trains and made sure we were at the station early in the morning. They went out of their way to help and it was so very much appreciated. We could easily walk into town. Kinosaki is gorgeous. Highly recommend to anyone looking for an escape from the cities.
Katie
Beautiful property, lovely and helpful staff. The dinner and breakfast were amazing!
Martin
Where to start, this Ryokan was spectacular. The hotel is beautiful in its traditional style with extremely friendly staff who couldn't have done more. The hotel is a nice ten minute walk from the main area but offer free transfers from the hotel to the onsens. We never used it because the walk was so pleasant. The onsen they provide is lovely with an indoor and outdoor area, the traditional set meals they have was equally brilliant. We will absolutely come back here in the future!
Lisa
We were very grateful for patient & polite staff, helping us to make the most of our experience in the Kinosaki area.
Our meals in the private dining room were delightful, with staff being very helpful to accommodate our personal needs.
Overall, a wonderful experience.
Our meals in the private dining room were delightful, with staff being very helpful to accommodate our personal needs.
Overall, a wonderful experience.
Sheila
Everything about this property was amazing!! The staff was so kind and helpful, especially Chiba in the dining room. Please do get the half board option! The food I was served was incredible and worth almost as much as I paid for the hotel room. The onsen at the hotel is better than most of the public ones in town. The free massage chairs and foot vibration machines were awesome. Highly recommended!
Eldad
A nice traditional style Rayukan. Yet a bit dated facility. Bathrooms are not very comfortable and nice .
francis
Wonderful experience staying at this ryokan, and definitely the highlight of our trip to Japan. From the moment they greeted us at check-in to the farewell at checkout, they took such good care of my family and me. Room was amazing, stay was comfortable, Kaiseki breakfasts and dinners were such a treat, and the shuttle system to the 6 onsen around town was very convenient. Also, several of the staff spoke English, which helped a ton.
N
The hotel feels tired and the service is very over bearing The onsen is ok but much better onsen are in kinosaki town.
Food was traditional Japanese fair.
Food was traditional Japanese fair.
Houston
The staff were amazing. So friendly and helpful.
The onsen at the hotel was possibly the best of the big onsens in Kinosaki. They provided great amenities and the outdoor space was beautiful with a terrific cold plunge.
The room was beautiful and clean.
The onsen at the hotel was possibly the best of the big onsens in Kinosaki. They provided great amenities and the outdoor space was beautiful with a terrific cold plunge.
The room was beautiful and clean.
Saul
Lacked the personal touch we are used to from Ryokans. Reception staff who showed us the facilities barked orders at us. The futon bed was very uncomfortable and the bathroom needed updating. They only provided one old small towel each to use both in room and take around the onsens. The evening meal and breakfast was to a good standard but again missed the personal touches.
Connie
The hotel is a bit far from the onsen center, about 10-15 walk from the Kinosaki train station. However, the staff are very courteous and service is excellent. The hotel is nice,clean and quiet.
Peter
The service and especially the food was of the highest class. The ryokan’s public pools are small but you are given a pass which gives you free access to public bathhouses in the town. The location is a bit away from the town centre but a free shuttle bus is provided.
Ryan
Booked to experience a traditonal room that had a kotastu and tatami mats with half board kaiseki dinner and traditional breakfast. The ryokan shows its age but is also part of the charm. The outdoor onsen perfect to soak away the busy-ness of the city as a one night getaway as part of a trip. With a smaller quiet resort and private room dinning you feel spoiled. The staff friendly and accomodating. There was free beer and water in the room fridge, free coffee in the lobby and free treats and ice pops in the lounge. The dinner was wonderful adjusted locally for the season. We were sad that we had missed the crab season being early by a week. Recommend using luggage services to send ahead to the next hotel before going or leave luggage at Kyoto station to travel light. You can wear Yukatas throughout the onsen town as you explore.
Mary
An Amazing Ryokan
This is a a very beautiful ryokan. It is located about 10 minutes walk to downtown Kinnosaki. The meals were amazing and the whole property is so beautiful and calming. You can get unlimited drink's and snacks. They provide excellent service. On the last day, they helped us transfer our luggage to the Tourist Information place so we can still wander around the town before we catch our train.
Meagan
Amazing ryokan experience
It was our first experience staying in a ryokan and it was amazing. It’s worth every cent you pay.
Shin
The ryokan was beautiful. From the zen garden to the outdoor bath. I think the bath on the property was even better than some of the public baths around. Food was delicious for dinner and breakfast. The location was a bit farther from the main street but the hotel staff drove us to any of the onsens and picked uss up. Overall the staff was amazing and friendly. Definitely would stay here again on our next visit!
brice
Bit out of way. Staff kind and helpful. Currently area outside had construction making navigation harder.
Amenities were great.
Amenities were great.
Daniel
Magical
What an amazing place. The staff, the service, the onsen all made for magical experience. The kaiseki dinner is an experience not to be missed. Highly recommend. They are slightly outside town but the walk is nice, and shuttle service was running most of the time.
Chi
We stayed for one night with a 4 year old. The reception staff was very attentive when we arrived earlier to check in our luggage first. They carried our luggage to our room when it was ready.
We had the beautiful and delicious Kaiseki dinner and breakfast as a celebration for our wedding anniversary. We really appreciated the dining staff lady helping us with the crab meat.
We also tried their onsite onsen which was very convenient before we checked out (sauna open in evening). The massage chairs and free ice cream in the lounge area were greatly appreciated, too. Free beer and water in our fridge was a bonus.
We received our yukatas and onsen pass and were able to try 2 onsens in Kinosaki town. They had free shuttle car service between 4-10pm for easy pick-up and drop-off. We loved the centre garden with the koi and noh theatre stage. We felt well taken care off and would stay at this ryokan again!
We had the beautiful and delicious Kaiseki dinner and breakfast as a celebration for our wedding anniversary. We really appreciated the dining staff lady helping us with the crab meat.
We also tried their onsite onsen which was very convenient before we checked out (sauna open in evening). The massage chairs and free ice cream in the lounge area were greatly appreciated, too. Free beer and water in our fridge was a bonus.
We received our yukatas and onsen pass and were able to try 2 onsens in Kinosaki town. They had free shuttle car service between 4-10pm for easy pick-up and drop-off. We loved the centre garden with the koi and noh theatre stage. We felt well taken care off and would stay at this ryokan again!
Julianne
We liked staying in a traditional ryokan, however, sleeping on the mats on the floor can be a little uncomfortable, even though we wanted the experience. The staff was amazing. The baths were very nice and even had a cold plunge. The location was about a 10 min walk from the main town area, but if you are not up for walking, they offer a shuttle and free bike rental. Wonderful spot. Would definitely stay here again.
Hanna
What an amazing stay! We stayed only one night at this Onsen but it was a great experience. We had a shuttle pick us up and drop us off at the train station, or bring us into town. The staff was super friendly and accommodating. There was one staff member who spoke English which made it helpful to get direction on how to stay at a traditional Onsen (it was our first time). The spa on the property was also very nice. Breakfast was great and served in private stalls in the morning.
Jeffery
By far the highest quality service I have ever experienced! The entire team here was so warm and helpful. They thought of everything and was always several steps ahead. From food to transportation, I didn't have to worry about a thing, and it only made my experience in this onsen town all the more relaxing and unforgettable! Also, the chefs are amazing. The food was delicious, and the portions were fantastically generous. Come check this place out!
Mike
Received an excellent service from Morimoto San.
Thanks
Thanks
Vicky
The stay should be 5 stars if it was not because of the staff at the dining room there. She was always in a rush for no reason, did not show any interests in explaining the food for you and the worse part was when you asked her questions, she would turn her back and walked away from you while answering your questions— no interest in any interaction or conversation with the customers at all. The other staff, on the other hand, were really nice and helpful.
Kar Bo
The place was great. The room was massive and was a good size for a family of 4. Although the hotel itself is more out of the way compared to a few others that are right near the other 7 onsens it makes up for it with the great service, free shuttle and their own lovely onsen.
Although we got there earlier than our check in time and before they provided the shuttle into the main part they still offered us a lift to the ropeway which was helpful on a hot day.
Their own onsen also had an outdoor bath and a cold one as well which was great.
They had people that could speak mandarin and Cantonese which was useful for my parents. Everyone always had a smile on their face.
I would definitely recommend this hotel and would stay here again.
Although we got there earlier than our check in time and before they provided the shuttle into the main part they still offered us a lift to the ropeway which was helpful on a hot day.
Their own onsen also had an outdoor bath and a cold one as well which was great.
They had people that could speak mandarin and Cantonese which was useful for my parents. Everyone always had a smile on their face.
I would definitely recommend this hotel and would stay here again.
Atsushi
This is what we expected for the onsen report hotel. Clean and nice, Great service, Shuttle bus to get to the Kinosaki onsen street. I can say it’s perfect to enjoy the traditional onsen place.
Ashley
Everything was excellent! The town was very cute and clean. All staff and people in the town were very welcoming and friendly. The womens bath wasn’t busy and we had it to ourselves! Meals were excellent, we were all very full afterwards. PS, sorry for underwear man!
Hania
This hotel and the staff is amazing. So helpful, clean, accommodating, and polite. I can definitely see why it was sold out for most nights. Rooms are very clean w/ private full bath. The location is very convenient. When looking at the map it may seem like it’s off to the side, but literally everything is within a 10 minute walk even the beach is close. It’s safe and family oriented.
The hotel is nicely updated including a nice large Koi pond in the center and the public baths are nice.
Lastly, reserve the breakfast it’s an experience and you actually feel full after eating.. I extended from one night to two.. Definitely recommend. Enjoy
The hotel is nicely updated including a nice large Koi pond in the center and the public baths are nice.
Lastly, reserve the breakfast it’s an experience and you actually feel full after eating.. I extended from one night to two.. Definitely recommend. Enjoy
Wai Chin
Not recommended as not worth the price and racism
Pickup service at train station. Early check in and service is excellent. However the breakfast set is mostly pickled vegetables which is not worth the price. When I asked for coffee while in the dining room, I was asked to go to the coffee machine. After breakfast, I went to pick up a coffee at lobby. However I saw the same service staff was at the coffee machine to take coffee. Is this because I can drink tea, I have to go to take coffee myself and coffee is only served to westerners by service staff ???
Christine
The staff were very kind and caring. They were quick to help us when issues arise.
Vijit
Great facility and services. Shuttle to downtown is available on call.
Patricia
My family and I had an excellent time! The food, the staff , and location were wonderful! ! I highly recommend this place!
alan
The staffs are very friendly. The Kaiseki meal is amazing.
Cindy
Had a wonderful experience at this Ryokan. Kaiseki dinner and breakfast was amazing! Staff was excellent!
Jerry
Beautiful Onsen, wish we had time to stay longer!
Holly
Our stay provided us with a very authentic traditional experience, from the bedding to the food. The staff were very kind to alter our evening and morning meal to accommodate a no fish diet. At this time the contact with the staff is rushed due a need to keep staff safe from respiratory infections. They were all very kind and the shuttle is much appreciated.
gretchen
Very nice Ryokan in Kinosaki. We opted for the \"Kaiseki\" food option which was part of the room rate. What we got for 4 meals (2 dinners/2 breakfasts) was unbelievable!!! Delicious and fresh.
Onsen was great, hardly anyone in it during our stay.
Staff was very attentive and ofcourse polite. Top notcn
Onsen was great, hardly anyone in it during our stay.
Staff was very attentive and ofcourse polite. Top notcn
Jae
It is very well managed and the staff are very friendly. If I visit Kinosaki again, I would really like to stay again!
Brynelle
I would highly recommend this stay in Kinosaki. I was an American female solo traveler and felt very safe and the staff was always so willing to be accommodating and helpful. I had an early flight on my way out and they started the transfer service early for me. Make sure give them a call ahead of time and they’re happy to pick you up from the station so you don’t have to walk with bags through a small construction area. I would love to come back!
Ming Jimmy
The staff namely Joe is very kind & helpful
SIEW CHIN
Staff were smiles all the time. Food was great - both dinner and breakfast. Onsen was fine as it was not as crowded and noisy as in the other free Onsen places. Shuttle bus was ready to drive us to and from the town centre (at specific period in a day).
Highly recommended.
Highly recommended.
Jansine
I wish I knew you had free access to all the other onsens in the area, I would’ve gotten to the hotel earlier. Dinner and breakfast was AMAZING and the Onsen was everything I needed!
Location & surroundings
Onishiya Suishoen
Momoyama, Momoshima, Kinosaki-cho, Toyoo, 1256, Hyogo, Japan
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Onishiya Suishoen
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