Name: Americas Best Value Inn Franklin By Sonesta
Address: 1320 E. Main Street, Franklin, 28734, US

10/10

Exceptional

08 Jul 2026

Aaron

The hotel is in a good area, it's close to bojangles and the famous \"Haywood Smokehouse\". The owners let us check in early which was a plus! The room is old looking, pillows were flat, there was some repairs. Room was clean. We might stay here again.

10/10

Exceptional

05 Jul 2026

Tracy

Nice people and safe and clean.

6/10

Pleasant

21 Jun 2026

Stephanie

Carpets lots of stains
Caulked over mold in the shower
Grout in the shower dirty
A/c unit put out cold air but did not cool down the room successfully
Road noise

Front desk was friendly and helpful.
For the price, I woupd jave expected a cleaner bathroom.

Nice rocking chairs outside of the room for use.

6/10

Pleasant

05 Jun 2026

John

Simple and clean, despite the empty tissue holder. But forget about the so-called breakfast: Juice machine was out of order all week, coffee was inedible, and no milk was provided for the breakfast cereal. I was in large party renting more than a dozen rooms and none of us would touch the coffee, nor wanted to eat dry cereal, so we went out for breakfast every day. To claim they are serving breakfast is cynical false advertising.

Friends_and_family Friends

8/10

Excellent

18 May 2026

Melissa

Room was very clean. Breakfast was lacking options. The staff was very friendly and helpful. Overall we enjoyed our stay and would stay here again.

Partner

10/10

Exceptional

30 Apr 2026

Kim

This is a great hotel with a very friendly and helpful staff!

Self

8/10

Excellent

28 Apr 2026

Soyoung

Room was fine
Coffee was soso

10/10

Exceptional

21 Apr 2026

Kim

This is a great place to stay, especially for the price. Convenient location, convenient parking, and great service.

Self

10/10

Exceptional

18 Apr 2026

Holden

ABSOLUTELY the best hotel we stayed at while we were in the process of moving here until we got our house approved! Amazing people! Show them respect and they will show it back! Amazing, 11 out of 10!!!! I love you guys! Stay here over anywhere else! Kind, cool and understanding! Just don’t disrespect. Thank you guys so much!

Partner

10/10

Exceptional

30 Jan 2026

Brian

Clean room, quiet.

Self

6/10

Pleasant

01 Dec 2025

Ronald

Great for value but walls were super thin and could hear everything from neighboring rooms.

Partner

10/10

Exceptional

11 Nov 2025

Jennifer

Yes

Business

10/10

Exceptional

28 Oct 2025

Carolyn

This motel was older, but it had been remodeled. It was very clean and well maintained.

Leisure Partner

2/10

Poor

13 Oct 2025

Alicia

Theres not enough characters available for this rating. First, the room was advertised at $90 when i booked, but i was charged $128 a night. I wouldve spent the extra $ for a better place. The building is run down and civered in spiders. None of the doors shut properly or securely and I left in the middle of the night after the adjoining room guests ventured into my room while i was sleeping. The AC took 15 minutes to kick in after turning the power on and the lighting was very very poor with only 3 lamps (only 2 working) for that very large room. The sheets had someones hair on them and the pillows were that of dollar store quality and very uncomfortable. The area is loud. The \"mountain view\" is actually good...if you can see through the clouded glass and spider webs.

Self

10/10

Exceptional

11 Oct 2025

Robert

Excellent staff

Partner

4/10

Poor

05 Oct 2025

Russell

Refrigerator kept clunking all night and lotta traffic noise in the room

Leisure

4/10

Poor

21 Sep 2025

Samuel

Not a great experience

The bed is full of springs and uncomfortable and pillows flat it took all 3 to make 1 to sleep on. The shower was slimy and dirty and the water pressure really sucked. The bathroom is a little cramped and the walls had patches and imperfections all over. The a/c did not work that great. The one good thing I liked was the rocking chair outside to sit near room while smoking or drinking but highway noise kept it a little bit from being relaxing.

Self

10/10

Exceptional

20 Aug 2025

ramiro

Great place and staff

Business_and_leisure Partner

2/10

Poor

08 Aug 2025

Paola

Food is bad

Business_and_leisure Self

2/10

Poor

11 May 2025

Heather

Nasty cold water would like a money back

2/10

Poor

14 Jan 2025

Robert

Front desk was closed and never could check in.

I can’t rate the stay because nobody would ever come to the door to check me in. The reservation was made due to there being a 24 hour service desk and it was closed. I waited 20 minutes in sub freezing temps to see if anyone would come check me in. Attaching photos of closed lobby with the lights off and open sign on. The charge of $73.67 needs to be refunded.

2/10

Poor

10 Jan 2025

Jonathan

I will stay there if it was the last place to go

The hotel is real filter and it's not like it was on the picture look new on the picture then but you'll see it now so junk hole needs to be free tore down prices are ridiculous the room is like you staying on the outside

Friends_and_family Family

6/10

Pleasant

27 May 2024

ELIZABETH

So the good parts included newer carpet, clean beds, easy parking and quiet area. The bad parts: beds weren't comfortable and you could feel the springs coming through and the bathroom just needed an entire gut job. The light was rusted and didnt have a cover plate, the shower curtain was molded and the worst part was the leaking ceiling that kept my friend up all night when it rained. Water was all over the bathroom when we woke up and that was obviously the reason for mold on the ceiling. For the price we paid I wasnt too upset but would def probably stay elsewhere next time.

Leisure Friends

6/10

Pleasant

24 Apr 2024

morgan

Room had nice new carpet and bathroom. Bed was great. Furniture was a bit worn and the room could have been painted lighter colors. For the price if you want a clean comfortable room it was great. If you want fancy you will have to pay more someplace else..

Leisure Partner

8/10

Excellent

29 Mar 2024

Kimberly

The room was spacious. The bedding clean and soft, and the hot water came up instantly. Everything was a little shabby, but it was cheap, comfortable, and everything that needed to be clean was clean.

Leisure Self

8/10

Excellent

16 Mar 2024

Rick

Property was clean and had spacious well lit parking. Room was cozy, a little out dated and the water never got “hot”, but warm enough to get in and get out. lol! Staff was extremely friendly.

Leisure Self

2/10

Poor

10 Dec 2023

Bobbie Ann

Is ok if you need cheap room for the night but that is exactly what it is a cheap room

Leisure Partner

10/10

Exceptional

09 Dec 2023

Bharatkumar

Visiting the North Carolina & stay at motel

Business_and_leisure Friends

10/10

Exceptional

03 Dec 2023

Matthew

Great place and people

10/10

Exceptional

03 Dec 2023

Lance

1 night stay

It was an older hotel but kept in good condition and clean. The workers were friendly and the place seemed safe. I would return again.

8/10

Excellent

31 Oct 2023

Daniel

Staff was friendly, the room is what you would expect from a budget motel, nothing fancy but clean. I felt safe keeping the motorcycles outside the room.

Leisure Partner

6/10

Pleasant

29 Oct 2023

Marian

No hot wster in room and roaches in bathroom

Leisure Family

10/10

Exceptional

13 Oct 2023

Tabby

The room was very clean with gracious host. We give excellent rate! Perfect 10

Partner

8/10

Excellent

10 Oct 2023

Joyce

The room was clean and comfortable. The staff was friendly and helpful with a restaurant suggestion. For a night or 2, very adequate accommodation, and the price was great!

Leisure Partner

10/10

Exceptional

08 Oct 2023

Rita

Clean and well maintained

Leisure Partner

8/10

Excellent

29 Aug 2023

Thomas

room smelled stale, shower floor was very slippery, no hand hold bars for safety, bed was comfortable.

Leisure Self

10/10

Exceptional

05 Aug 2023

Marie

Fine

Business Self

8/10

Excellent

31 Jul 2023

Anita

I have back problems and the bedding did not work well for me. Ms. Patel was a gracious host and otherwise we were fine there.

Partner

6/10

Pleasant

31 Jul 2023

Cindy

Property was very dated and not in very good condition. Ice machine broken, tv and cable were unhooked and had to call for assistance but phone was also disconnected from wall jack.

Leisure Partner

6/10

Pleasant

11 Jul 2023

Jay

Property is clean but outdated. Poorly maintained property.

Leisure Family_with_children

10/10

Exceptional

31 May 2023

chet

Good stay and condition of for the cost.

Leisure Self

4/10

Poor

26 May 2023

Patrick

Dry old. Windows and doors so old there are gaps a snake could crawl through. Very noisy because of traffic and paper thin walls. Got up to shower and didn’t have hot water. Was informed on checkout that the fixtures were upgraded but never tested. Manager decided to argue with me. I wouldn’t stay there again and wouldn’t recommend the property.

Leisure Self

8/10

Excellent

24 Apr 2023

Verified traveler

Hey, for the price the place was great. The staff was super nice and the rooms were clean for what they are. Rooms were a little dark but that’s why you are there. Showers are a little small but again, for the price they were fine

Leisure Self

10/10

Exceptional

25 Oct 2022

LARRY

Very clean rooms and near food and breweries!

Leisure Partner

6/10

Pleasant

23 Oct 2022

Donna

price was reasonable. Convenient to restaurants.

Leisure Friends

10/10

Exceptional

21 Oct 2022

Carolina

Very clean and friendly check in, good location too.

Leisure

4/10

Poor

16 Oct 2022

Allan

Place was clean, but walls are paper thin. You can hear neighbors talking. And the traffic from the road is very loud!! Windows really need replacing

Business_and_leisure Partner

4/10

Poor

26 Sep 2022

Jillian

Our room was complete trash. The walls were stained the floor uneven. Mildew smell.
I turned the heat on one night and it smelt as if it were going to light on fire. The door had to be slammed to close. The curtains were broken and barely closed.

Leisure Family_with_children

2/10

Poor

20 Jun 2022

Yecenia

Horrible

It was dirty it had mold in the showers the towels where dirty the bed sheets where smelly with stains

Friends_and_family Family

8/10

Excellent

13 Jun 2022

Terrell C

Old but still in good shape

Leisure Family

10/10

Exceptional

01 Jun 2022

Rebecca

We'll be back.

Great location. Great price. We have stayed here many times. We'll be back...

Friends_and_family Friends

6/10

Pleasant

25 May 2022

Jennifer

Not impressed

For the amount of money you should at least get a coffee maker in the room since the office does not open until 8am. Just luke warm water to shower.

4/10

Poor

08 May 2022

Maggie

Very disappointed

Room smelled really bad. Bathroom/shower was tiny. Bed was very hard. TV had a solid black line down the screen and the remote didn't work.

Friends_and_family Family

4/10

Poor

08 May 2022

michael

Older place really nice staff.

Friendly staff, just an older motel. They are doing the best they can with what they have to work with. Smells smoky and musty. Dingy sheets, molded shower curtain.

2/10

Poor

07 May 2022

Judy

False advertising and promoting things not given

We were told we would have free continental breakfast. We didn’t and it was still on the web. I called the desk and she was no help. Very rude and said they had coffee and juice. I specifically asked about the breakfast for two in the comments at the time of reservation. We were not advised at any time there was no food.
We didn’t have any cups in the bathroom.

Friends_and_family Family

6/10

Pleasant

23 Mar 2022

Verified traveler

Last time

Our door handle was loose and it was hard to get in room. Someone knocked then tried to open door at 7am. I don’t think I would stay there again.

Friends_and_family Family

2/10

Poor

06 Feb 2022

Jeff

3 nights in this hotel no heat in the room.
I was not given another room. I was given a space heater. Really? Not acceptable.

Business

6/10

Pleasant

02 Dec 2021

Carol

Bed was hard and pillows were wore out

Leisure Family

4/10

Poor

08 Nov 2021

Rex

I decided to stay here because it was only 77 dollars a night and only 20 minutes from Cherokee. I probably wouldn’t stay here again. We stayed in room 15. First the pros… refrigerator and microwave. Also no stairs all floors on the ground some with a chair outside you can sit in.

The cons. Well here is just a few..

TV had lines running through it didn’t block vision bad but first time I’ve ever seen that
Towels and wash cloths were white with brown stains.
Light switch was broken fan was noisy and loud.
No free breakfast just free coffee and juice which I didn’t try because bojangles was just right up the road.
Pillows were gross and flat.

In conclusion, I’d stay here again because it was cheap. If it’s just you and a friend that really don’t care as long as it’s cheap… I’d stay here. At 77 a night it was way cheaper than anywhere I saw in Cherokee. However you get what you pay for. I wouldn’t bring my wife here because she booshzie as hell. If you have a wife like that take her to the super 8 in Cherokee.

Leisure Family

8/10

Excellent

25 Oct 2021

Tosha

I loved the staff. My only one complaint is that there were ring marks left on the nightstand from previous occupants. Which means it wasnt properly cleaned prior to my arrival. With us being in covid times, i feel that proper cleaning is A MUST!

Leisure Self

6/10

Pleasant

18 Oct 2021

Timothy

Courteous people. Room was not in good condition. Inadequate bedding and very old linen/bath supplies. Bathroom very power.

Leisure Family

8/10

Excellent

28 Jun 2021

Verified traveler

Great venue and service!

The hotel is located in a peaceful valley surrounded by mountains, and is still close to town. It was very beautiful and peaceful in the morning. The room was surprisingly large too. The staff was friendly and the service was great. Overall, I highly recommend this hotel.

Partner

2/10

Poor

10 May 2021

Anne

Could have been better

Nothing like the county police waking you up in the middle of the night banging on the neighbors door and serving them a warrant. Walls are paper thin so it kept us up all night. Beds were pretty uncomfortable. It was clean but very old. I’ve stayed in nicer places for a lot cheaper. And the breakfast was a joke.

Partner

10/10

Exceptional

08 May 2021

Verified traveler

My prefered style of lodging...

Leisure Self

10/10

Exceptional

04 May 2021

Verified traveler

Very clean and great staff. We felt welcomed. Comfortable bed and great restaurant right across the street.

Leisure Family

2/10

Poor

25 Apr 2021

Danielle

HORRBILE!!!

I booked a room, went to my room and it wasn't what I had booked. They moved us down 3 rooms which wasn't what we had booked, but at least had a tub. When trying to turn the hot water on nothing happens. Manager came and looked at it, was rude but told me I would get a refund that hasn't happened yet. Save yourself the trouble, and look past this place.

Business

8/10

Excellent

01 Nov 2020

Verified traveler

Nice budget hotel. Fair price, friendly staff. Rooms were clean.

Leisure Friends

6/10

Pleasant

26 Oct 2020

Bigron773

It was within walking distance of a great diner. This is not a fancy place at all.

Leisure Family

10/10

Exceptional

24 Oct 2020

Sarah

Very comfortable and clean. Easy access to 441 going north and easy access to downtown

Friends_and_family Family

8/10

Excellent

19 Oct 2020

Tracy

Nice stop over

This is an older hotel but nice. The bed was a little hard but the owners/staff were very nice.

Partner

6/10

Pleasant

19 Oct 2020

Chris

A good, inexpensive basic property. The staff was very friendly. There were a variety of minor maintenance issues with the room but nothing that made it unsuitable for a short budget stay. No breakfast due to covid, as expected.

Business_and_leisure Family

10/10

Exceptional

08 Sep 2020

MC

Clean and neat. Staff was friendly. Quite area. Good price

Business_and_leisure Family

4/10

Poor

14 Aug 2020

Verified traveler

Needs Help

The room had bed bugs and we got bit all over.

Business

10/10

Exceptional

04 Aug 2020

Heather

Great sty at a cheap price. Very surprised!!!!

I have to say we were pretty impressed. We needed a cheap hotel close to Cherokee since our usually campground was booked during our last minute trip... It was super clean. It had the coldest AC I have ever had in a hotel.. We always turn it down as low it can go. Let me tell you, I had to turn it back up! Sometimes you can hear some traffic racing up the road since it’s off of a Main Street but wasn’t terrible. Beds were super comfy. There were 3 of us... myself, husband and 16 year old daughter.. they provided and extra tier and washcloth.. not sure about toiletries as we always bring our own anyways... Owners were very friendly and overall was a great stay for what we needed for our 4 nights. Please keep in mind this isn’t a 5 star hotel. Bathroom could use a bit of updating but honestly for the price, you can’t beat it! We will definitely stay here again when we are in town!!

Friends_and_family Family

4/10

Poor

27 Jul 2020

Verified traveler

They didn’t give us enough towels, washcloths etc. There were dead bugs on the floor. Maid service didn’t clean our room while we were gone so I had to request more towels and then drive to the office to get them. The phone in the room didn’t work. It was very obvious no one had been in the room in a long time.

Leisure Family

8/10

Excellent

10 Jul 2020

Lou Ann

quick overnight stay

Overnight trip to mountains to dig gems nearby. Room was larger than most hotels. King bed still had plenty of room around it. It had a desk and one chair. We would have preferred a table with two chairs to eat on. At least another chair would have been nice. Only two bath towels but an extra one would have been nice with my long hair! No hairdryer but that was ok. Hair dried fast in heat! There was no coffee pot to make a cup of coffee. We had a partial roll of toilet paper with no extra roll. Bed was not comfortable to us. It was hard. Also need two pillows each. For what we paid it was ok for overnight stay! It is at corner of two busy roads but was quite! We went down to store right by it and got coffee and breakfast. Two cafes right there for breakfast. Great location and friendly staff.

Partner

10/10

Exceptional

05 Jul 2020

Sheldon

Outage to upgrade!

Well when we arrived there had been a power outage. Owners were extremely apologetic and accommodating! They went ahead and checked us into our room with hopes of power being back on soon. When they found out power would not be back until the morning and then realized their rooms up on the hill still had power, they moved all of the ones with a room to an upgraded room on the hill. The rooms were super big and very clean. Would definitely stay again!!!!

Partner

10/10

Exceptional

17 Jun 2020

John P

Excellent, Clean and Value

This is such a wonderful little motel for the price. The management are so friendly and the motel while an older establishment, is kept to a very high clean standard. Well maintained!! I stay here often for personal/business stays, and would not stay anywhere else in this town or area, even at the supposed better motels. I very highly recommend this motel.

Self

6/10

Pleasant

26 May 2020

Parks

Memorial Motorcycle Memories

The room was very clean and roomy. The bathroom had been remodeled but there was no shelf in the shower stall for soap, shampoo, razor, etc.....not a major issue. Overall the room met all our needs. We were there on a motorcycle trip and the staff allowed us to park bikes under the eve of the sidewalk. This was our third stay here and will stay again.

Friends_and_family Friends

8/10

Excellent

26 May 2020

Verified traveler

Good deal.

Good deal, good location. Could be cleaner in bathroom. I would stay again.

Friends_and_family Friends

8/10

Excellent

23 Feb 2020

Mack

Need to remodel.

Windows need replaced. Cold air comes in all around. Could not close all the way. Had to put. Hand towels in barhroom window to take a shower without freezing. Wife started to take a shower and head broke off. She waited till we got back home to take shower. They said they would open new room for her to take shower but all rooms were cold.

Friends_and_family Family

8/10

Excellent

15 Feb 2020

Liza

Short and sweet

Needed a place to stay for a few hours before checking into a rental home. It was well before check-in time and our room was not yet clean, but the staff found us a different space. Room was old, but clean. Restful 4 hours!

Partner

10/10

Exceptional

14 Jul 2019

Verified traveler

Like everything about it and clean place to stay service a good

Friends_and_family Pet

10/10

Exceptional

08 Jul 2019

Verified traveler

Wisconsin review

Nice clean place to stay right as you come into Franklin SC from the north. Good price. Has a small breakfast each morning and coffee all day. Has Wi-Fi.

Partner

6/10

Pleasant

02 Jul 2019

Verified traveler

old but clean, no frills! they charged me ten dollars a night more than when i booked the room. said \"this is the weekend rate\" i was to tired to argue.

Leisure Family

10/10

Exceptional

01 Jul 2019

Verified traveler

This is a simple property in a good location. It probably can use some updates but it is clean and comfortable. It has few amenities but you know what you are getting. If you are looking for a clean, comfortable place with a good staff then this is a great place to stay. The hotel website states it best - \"Forget about fancy. When all you need is a solid deal on a simple stay, the Rodeway Inn® hotel in Franklin is just what you’re looking for.\"

Leisure Family

8/10

Excellent

30 Jun 2019

John

Got there at midnight, slept 7 hours then got up & left. Served its purpose

Family

10/10

Exceptional

17 Jun 2019

Verified traveler

Room size, high ceiling, view, quiet, king size bed was great. Friendliness. Good breakfast and cofee, very inexpensive. Great for overnight stay or longer. The refrigerator was a plus.

Leisure Partner

6/10

Pleasant

16 Jun 2019

cathleen

Nice place. The refrigerator wss frozen and the tv wss funky. It's old but not bad.

8/10

Excellent

29 May 2019

ParksTeresa

Venture rider

Was there on motorcycle trip with several friends. Room suited our needs perfectly. Check-in very quick and easy, room clean and comfortable. Was our second stay there and will stay again.

Friends

8/10

Excellent

28 May 2019

Rebecca

Needs some updates..

Bathroom (shower) needs update. Fridge needs to be colder. Need chairs inside room and outside. Hard for friends to gather around. Great price for what u get..

Friends

8/10

Excellent

28 Apr 2019

Verified traveler

It was very quite and peaceful. The only bad thing I have to say is sink was leaking had to put trash can underneath it. Which is a very easy thing to fix but overall we enjoyed staying there we’ve stayed there before so we will come back in the near future 😊

Friends_and_family Family

8/10

Excellent

25 Mar 2019

Verified traveler

The place was clean and breakfast was fine. The price was good

Business Self

8/10

Excellent

25 Mar 2019

brittany

It is an older motel and very basic but very good price and friendly staff. Check in and check out were simple.We chose the Rodeway Inn because of the price and several comments about it being close to Western Carolina, which is why we were there. On expedia it advertises that it is 15 miles away from Cullowhee but both of the staff members we asked said it was closer 45 miles away, but by using our GPS it ended up being about 24 miles away and taking about 30 minutes.

Leisure Family

8/10

Excellent

25 Feb 2019

Verified traveler

No,we do not have a dog.

We carried our Son to college for a short visit.The area is beautiful.I knew that the motel was older and on a busy road.It was inexpensive and had everything that we needed.The Housekeeper was kind enough to leave a light on.When we checked in ,we were asked three times if we had a dog.We did,three hundred miles away but No,not with us.Four times we interacted with the office and every time asked if we had a large dog.I became paranoid and checked our Volkswagon-no dog.I asked a hotel worker to come into my room to assure we had no pets.Upon checking out(I can not make this stuff up)the question was asked.Loved the area,take an elephant.

Family

10/10

Exceptional

04 Feb 2019

Verified traveler

The beds were comfortable. The room was clean, its been my favorite motel to date. I will be staying here again when going to visit my child in college at Western Carolina again.

Friends_and_family Partner

2/10

Poor

22 Jan 2019

Sandra

Unpleasant

Bed was hard. Not enough pillows. There was dirty, smelly clothes left in the dresser drawer and also in the night stand. A sticky note was left sticking on the wall with someone's telephone number listed on it. The tile in the floor of the shower was broken and missing pieces. Poor housekeeping. On checking out, had to wake desk clerk from his morning nap to check out. Told him about the nasty clothes and all he said was sorry, never made a note to address the problem. Had to ask for a receipt.
Would not recommend staying here.

Partner

6/10

Pleasant

05 Jan 2019

Verified traveler

Did not clean the room or bring fresh towels on the second day( stayed two nights)

Leisure Partner

10/10

Exceptional

26 Nov 2018

Janet

It was a very nice place with a good breakfast.