Name: Super 8 By Wyndham Norwich
Address: 6067 State Hwy 12, Norwich, 13815, US

2/10

Poor

23 Jul 2026

Daniel

The lock on my room didn’t work so a desk attendant would have to come up and open the door every time but after he took his time at the front desk so basically he said to just leave the door chocked open

2/10

Poor

11 Jul 2026

Fernando

Found a roach in the restroom in the morning. So grossed our

Family

8/10

Excellent

01 Jul 2026

MARY OBRIEN

This hotel is fine. My room was very clean, quiet and the mattress was comfortable. The room needs more outlets. I would go back here again if I were in that city.

Self

2/10

Poor

30 Jun 2026

Neil

The night guy billed me for 2 rooms for 1 night instead of 1 room for 2 nights. The night auditor said he would fix it, that guy opened my door came in my room without ever once knocking, not a safe situation for himself or me, I was just getting undressed when I thought I heard the door unlock. He said he was checking to see if I was actually in the room, then he told me the guy earlier put me in the wrong room as I booked a suite, asked me if I wanted to change rooms I said yes and I would gather my belongings and meet him downstairs, he just stood in the doorway for another few minutes before I said to him again that I would meet him downstairs, he finally let the door close and I got my stuff opened the door to find him standing right there , then he proceeded to take me to the suite and made his way into the room to “show me around “ and would not leave on his own. I never did get my refund from the other room charges . Overall it was not a very pleasant stay.

Self

2/10

Poor

29 Jun 2026

Neil

The night guy billed me for 2 rooms for 1 night instead of 1 room for 2 nights. The night auditor said he would fix it, that guy opened my door came on my room without ever once knocking, not a safe situation for himself or me, I was just getting undressed when I thought I heard the door unlock. He said he was checking to see if I was actually in the room, then he told me the guy earlier put me in the wrong room as I booked a suite, asked me if I wanted to change rooms I said yes and I would gather my belongings and meet him downstairs, he just stood in the doorway for another few minutes before I said to him again that I would meet him downstairs, he finally let the door close and I got my stuff opened the door to find him standing right there , then he proceeded to take me to the suite and made his way into the room to “show me around “ and would not leave on his own. I never did get my refund from the other room charges . Overall it was not a very pleasant stay.

Self

4/10

Poor

28 Jun 2026

Neil

The property needs work and the night auditor was super creepy

Self

10/10

Exceptional

27 Jun 2026

Pamela

Clean rooms!!!

6/10

Pleasant

19 Jun 2026

Laura

The staff there were very welcoming and friendly. The room was nice but air conditioners needed a filter change. A bit dusty.

Family

2/10

Poor

18 Jun 2026

Tracy

The rooms smelled really bad. My party booked two rooms, and both had a bad smell. One of them smelled of weed despite this place having a no smoking policy. In the other, the stench was weird, I’m not sure how to describe it, but it was unbearable the minute we walked into it. The bedsheets smelled like sweat and arm pits; there were stains on the sheets. It was so clear that they don’t do a very good job cleaning if they even do. Also, it was listed that they have free breakfast, but breakfast was just coffee and granola bars. It was such a disappointing experience.

Family_with_children

6/10

Pleasant

11 Jun 2026

cynthia

Smelled a bit like smoke and window didn’t close properly. However, it was clean & staff was super friendly & helpful.

Family_with_children

10/10

Exceptional

18 May 2026

Donna

Very nice room on the 1st floor. Comfortable and quiet

Self

4/10

Poor

17 May 2026

Heather

Would not recommend. The staff were rude and short tempered. Didnt explain much. The vending machine was a couple of things u could purchase behind the counter, not an actual vending area. Once you get up half way the second floor the whole area smells awful. Mind you, i did get a smoking room, but still was awful. The wifi is pretty much non existent couldnt connect. The only good thing i will say is there were no bugs. Parking lot was not great. Hair dryer was from the 1800s. Tv was tiny. Bed was small and lumpy.

Family

6/10

Pleasant

12 Apr 2026

Betty

There wasnt much for breakfast items was disappointing only juice fruit cups andgranola bars

Family_with_children

10/10

Exceptional

10 Dec 2025

Gabriel

Clean rooms and great service

Leisure Self

10/10

Exceptional

10 Dec 2025

Yadiel

Nice and warm, clean

Friends_and_family Family

6/10

Pleasant

22 Nov 2025

Melissa

Complimentary Breakfast was lacking. Otherwise okay,

Leisure Partner

6/10

Pleasant

02 Nov 2025

Hila

Odd smell in the rooms, a little rust in the sink but besides that was good.

Leisure Family

4/10

Poor

06 Oct 2025

Denise

I killed a cockroach in my bed at 2:30 am

Friends_and_family Family

6/10

Pleasant

30 Sep 2025

Brenda

Hot water in the shower was an issue and so was the coffee pot. Not enough plug ins.

Partner

6/10

Pleasant

04 Sep 2025

Johanna

The staff was great and the property is very clean, but be warned it's old and clearly was a formerly smoking hotel. The linens are quite threadbare and the rooms (including the AC/heating unit) have an unmistakable smoke smell. There's very little in the area (we were there because we just needed a place to grab a few hours of sleep on a road trip) and the motel certainly tries. But if you're at all sensitive to smoke this is not the place for you.

Business_and_leisure Family

6/10

Pleasant

31 Aug 2025

Erica

First time

First time staying in Norwich. It was a bit old. Blankets were stained, cigarette burns in it. Pot smell in the hallways.

Clerk was VERY nice and friendly when we got in though which was after midnight!

Have stayed at the Super 8 in Oneonta and that was is much nicer.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Artem

The staff gave it 5 stars.

6/10

Pleasant

20 Aug 2025

Enid

Check-in was easy, the receptionist was very friendly. Our room had a heavy smell of mold, the building appeared in need of an upgrade. But overall we were satisfied it was just an overnight stay

Business_and_leisure

2/10

Poor

19 Aug 2025

Alexander

You get what you pay for but having other guests screaming obscenities at midnight through paper-thing walls was not part of the experience i was expecting. Also had to kill a spider that was in my bed.

Leisure Family_with_children

6/10

Pleasant

17 Aug 2025

Barbara

Someone had to reset our tv. Our safe was locked. The front desk people were wonderful. There was an odd odor to the room also. Bed was pretty lumpy

6/10

Pleasant

16 Aug 2025

Aaron

I SAW SEVERAL INSECTS CRAWLLING IN THE BED.WILL PROBABLY NOT STAY AGAIN

Business Self

4/10

Poor

15 Aug 2025

Deserene

Terrible experience, got eaten alive every night, not sure what type of bugs, most likely NOSEEUM bugs. I couldn't see anything under the sheets but woke up throughout the night itching, large welts, just Terrible. When I complained at the front desk, they didn’t seem to care. Even showing them the bites....

6/10

Pleasant

06 Aug 2025

Ashley

I didn’t like the fact that they allow people to do drugs and have other people staying be creepy to other people and the over night staff is worthlessness and I didn’t even get my breakfast or have creamer for my coffee in the mornings

Leisure Partner

2/10

Poor

24 Jul 2025

Cynthia

The room reeked of cat urine…to the point we had to leave and stay at another hotel

Leisure Partner

6/10

Pleasant

13 Jul 2025

Verified traveler

I guess you get what you pay for, staff was very nice and helpful when I needed help with TV, checking in and out.
The place smelled horribly of weed, despite numerous postings of penalties for smoking around the premises
There was no elevator and we were given a 3 rd floor room
Carpets were old and dirty
I can’t say enough good things about the staff, the place needs a renovation
But for the price at was ok and we slept well

Friends_and_family Family

4/10

Poor

30 Jun 2025

Betty

Walls too thin, Toilet didn't work, Window AC went on every 15 mins, Breakfasr was Coffee,Apple Jce and Granola Bar-No Cereal, Toast. Powered Creamer

2/10

Poor

31 May 2025

Mariia

Terrible smell in the rooms! Blanket with holes from cigarettes

Business Family

8/10

Excellent

24 May 2025

Deserene

Very nice clean accommodations, a few thoughtful snacks for breakfast. Pleasant staff.

Leisure Friends

10/10

Exceptional

17 May 2025

Alexa

Very nice and comfortable.

Leisure Pet

6/10

Pleasant

24 Apr 2025

Martin

Very dated and in poor condition. Minimal breakfast provided. I will not stay here in future visits.

Business

4/10

Poor

08 Apr 2025

Verified traveler

Not the same hotel as the first few times I stayed

I have stayed at this location three or four times prior to this one. The quality has gone down. My first assigned room was not clean and had a broken lock and the entire hotel had an odor. I was assisted by being reassigned to a new room that was in much better condition. I did freeze all night, as I could not find a thermostat and then the next morning as I was leaving, noticed a \"heat\" button on the AC unit in the wall, so that would have been helpful to know so I didn't wake up cold all night long. The first woman who assisted me with a new room didn't even apologize for the condition of the initial room, but the man at checkout was very apologetic for the experience and I appreciated the acknowledgment. I was able to get refunded for the second night that I chose not to stay and was appreciate of that as well.

Friends_and_family Family

8/10

Excellent

21 Dec 2024

Lisa

It was nice

Leisure Partner

4/10

Poor

02 Dec 2024

Thomas

I was assigned a room clearly designated for a disabled guest, specially designed bathroom fixtures, etc. I'm not disabled and did not request. Also, blanket on bed too thin; nightlight in bathroom had no buld and hair dryer didnt work

6/10

Pleasant

25 Nov 2024

Susan

The clerk at night was not friendly at all or maybe had bad night

4/10

Poor

23 Nov 2024

Amanda

Had 4 non-smoking rooms, 3 of the rooms had blankets covered in cigarette burns. Rooms were somewhat clean overall, but need updating and repairs, but the staff was excellent.

Leisure Family

6/10

Pleasant

17 Nov 2024

Roman

I didn't like the broken TV besides that everything was pretty okay

Leisure Friends

6/10

Pleasant

09 Nov 2024

Verified traveler

Room was fine. Staff was rude

Leisure Self

6/10

Pleasant

20 Oct 2024

Robert

The check-in process was easy, and the hotel was located conveniently on a main road. The property itself was a bit shabby, though, and very basic. While it was generally clean, areas that don’t get much use (such as behind the desk, where we had to plug chargers in) were very dusty and looked like they hadn’t been cleaned in a long time. And there were few options for plugging in our chargers. A number of things were broken/missing: the plug for the sink, the vent for the hvac unit, and the towel hook in the bathroom. And the floors are bare (no carpet). The beds were comfortable and clean, as was the bathroom, so despite the issues, it’s decent enough to spend the night if you need to.

Leisure Partner

6/10

Pleasant

15 Oct 2024

ROXANA

The hotel is okay for what we need, staff always amazing. Beds are not very comfortable but for one night it was okay. On the corridors was smelling marijuana.

Leisure Family

8/10

Excellent

13 Oct 2024

Paul

Kids were loud outside when we arrived for check in

Leisure Family

8/10

Excellent

22 Sep 2024

HARRY

Gg

Business_and_leisure Self

4/10

Poor

31 Aug 2024

Pang

The front desk lady was helpful and reminded me that I booked a soking room, which was by my own mistake. She was very kind to switch us to non smoking room. However, the hall way has a smell of beer and urine. My bedding cover smelled like pee. The hotel did not have elevator and we had to carry our luggage up two flight of stairs. There was no breakfast provided when the website stated it would serve breakfast.

Leisure Family_with_children

10/10

Exceptional

27 Aug 2024

Akhilesh

Comfortable and Clean

Nice location, clean and courteous staff

Friends_and_family Family

6/10

Pleasant

15 Aug 2024

Aaron

noisy because its on a highway

Business Self

2/10

Poor

13 Aug 2024

Michael

Horrible Stay for way too much money

The cleanliness of the room was horrible and the so-called continental breakfast was stale cereal bars and disgusting OJ

Friends_and_family Family

10/10

Exceptional

11 Aug 2024

Tammy

Dampness of carpet on first floor from humidity Dana manager is awesome & housekeeping especially Dottie are just awesome 😎

Leisure Pet

4/10

Poor

04 Aug 2024

Tony

Room smelled mildew

Friends_and_family Family

10/10

Exceptional

30 Jul 2024

ROXANA

Staff was extremely nice and helpful

2/10

Poor

30 Jul 2024

Candice

POOR CUSTOMER SERVICE

Canceled reservation 2 months prior to going, still got charged for the room????? I called multiple times talked to manager Travis which obviously had no idea what he was doing and hung up on me! Trying to get in touch with the GM Dana but jyst like Travis has NO customer skills!!!

6/10

Pleasant

29 Jul 2024

Bradley

Hotel was okay. Bed was broken down and uncomfortable, hotel in general was a little outdated. For the price I would consider it to be alright. Wouldn’t stay again unless traveling and needed to lay up for the night.

Partner

10/10

Exceptional

26 Jul 2024

Matthew

Great price! Helpful,staff and service.

Leisure Family

4/10

Poor

15 Jul 2024

Tracey

There was smell in the whole hotel. Musty.

Friends_and_family Family

2/10

Poor

15 Jul 2024

William Dale

The staff was good, but the rooms are musky smell, damp, bed mattress are not good, rooms are noisy, hotel smelled of smoke. Recommend to not add this to your stay unless you have no choice.

Leisure Family

6/10

Pleasant

23 Jun 2024

erin

Not a great breakfast

I did early check in but it didn’t matter I still stood there while the lady checked me in and it took quite a long time. Also they had breakfast but it was only water, oj and fruit cups.

Friends_and_family Family

4/10

Poor

07 Jun 2024

Bob

Unfortunately, for a no smoking facility, the entire place smelled of stale smoke. The microwave was filthy in our room. The free breakfast consisted of granola bars, and fruit cocktail cups.

Leisure Family

10/10

Exceptional

03 Jun 2024

Pam

location. The help was amazing, we had very noisy kids above us. The staff moved us, no questions to a better room and location.

Business_and_leisure Partner

2/10

Poor

01 Jun 2024

Dr. Paula

Smell like cigarettes smoke and mildew

Business Family

10/10

Exceptional

01 Jun 2024

Janene

Clean room, fresh linens. Though the property is dated (bathroom fixtures from 80’s), it’s very clean.

The hotel allows pets and there was a very energetic husky upstairs. It’s an older building with thin walls/floors so there was a lot of noise from our husky friend, but otherwise my stay was nice.

Ice machine, refrigerator in room, microwave in room and lobby. Average water pressure. Cable-no options to stream on TV. Free wifi. Beds and pillows were ok. My door didn’t close automatically so make sure you check that when you leave.

Great place to lay my head and take a shower for a night. I was pleasantly surprised. A burger/ice cream stand and farmer’s market is across the street. Fairly close to other restaurants and shopping. Nice staff. Will definitely stay again.

Leisure Self

10/10

Exceptional

29 Apr 2024

Ronald

Nice stay!

Nice motel room! Nice tv and mini refrigerator! Nice bathroom!

Self

4/10

Poor

19 Apr 2024

Marinel

I had the room near the reception desk in the middle of the night I woke up because of the noise and loud talk . That was the receptionist , right in front of the my room . Unbelievable . Disrespectful. The guests above my room jumped like they r outside playing . Never again in this motel

Business Self

10/10

Exceptional

16 Apr 2024

Rose

The suite was a very comfortable space. Bed was comfortable. We traveled with our dog and there was plenty of area to walk her in.

Business_and_leisure Pet

2/10

Poor

23 Mar 2024

Courtney

Charged a $100 fee on top of the room stay. Didnt find out until check out. Toilet leaked all over the floor. Beds were still spring style and had to be 20 years old. Tv was maybe 32\" and power kept cutting out. \"Breakfast\" was a joke.

Leisure Partner

6/10

Pleasant

24 Jan 2024

Alisa

Front desk was nice. Lots of characters staying there thru DSS or else it would be better. They throw huge bags of trash in the hallway and the halls smell like dirty feet or a hookless shelter. The room was big and clean. I was shocked at this. Very cold though and I had to sleep with my jacket on as the heat doesn’t work very well and needs to be upgraded. Also breakfast is dismal: few applesauce, apple juice and some terrible coffee and small bottle of water splayed out by the front desk. I wouldn’t advertise it as breakfast. I’m sure the people who stay would take it so they put very little out. Def a live in hotel or else it would be nicer.

Business Self

6/10

Pleasant

16 Jan 2024

Rodrigo

It’s indicated to be a smoke free and non-smoking building and rooms, but the moment you step in, you can smell the stench. The rooms are poorly insulated, you can hear what happens in the corridor and my room was next to the lobby, so I could hear everything. Not ideal when people need to sleep in a clean environment.

Business Self

10/10

Exceptional

06 Dec 2023

Joella

We enjoyed our stay

This hotel was clean and comfortable for us during our stay to visit our family.

Friends_and_family Family

8/10

Excellent

04 Dec 2023

MICHAEL

Room cleaned every day. Immaculate.
I needed an inexpensive place to stay as my trip came up as an emergency. Super 8 fit the bill. Clean, comfortable bed, quiet, restful. All I wanted was a place to sleep, shower, and change clothes.
Also the in room refrigerator worked excellent. Froze what should be frozen. Kept cold what should be kept cold. And that's not always the case with these little refrigerators.

Leisure Self

4/10

Poor

16 Nov 2023

Patricia

Sucky

The room stunk, the window wouldn't close, the toilet is too low to the ground, the tv didn't work well and we paid for accessibility for a disabled and were stuck
On second floor having to climb stairs and they said that's what we get for booking through a third party

Partner

8/10

Excellent

03 Nov 2023

Gwen

Very Basic

The positives were that it was quiet (my stay was on a Saturday night), the room was clean, the bed was comfortable and the room temp was good. Check in and out and parking were all convenient. The only real negative was the 'breakfast' which was just coffee, juice, and granola bars. That was it. Yet, it advertises free breakfast included. So, beware.

Self

2/10

Poor

29 Oct 2023

Irene

Awful experience

This was the worst hotel I have ever been in. Smelled of cigarettes, the heat was broken, black mold all over the bathroom, blanket had cigarette burns all over it.

Friends_and_family Family

2/10

Poor

24 Oct 2023

James

Bathroom very dirty. Staff did nothing about it. Very bad smell in the hole building.

Leisure Family

10/10

Exceptional

24 Oct 2023

Laura

staff was very helpful with directions

Friends

8/10

Excellent

21 Oct 2023

ROXANA

We are going to the hotel for years, it is perfect for our family.

Leisure Family

6/10

Pleasant

13 Oct 2023

Doreen

We were moved to another room because our 'no smoking' room had a lingering smoke odor.
Staff was friendly and polite.

6/10

Pleasant

02 Oct 2023

James

Staff was great. Location and facility was average and a bit noisy.

Leisure

2/10

Poor

01 Oct 2023

eric

Transit people living there, had a large pit bull which they let out of the room, it came running down the hallway and before I could scoop up my little shitzu it was attacking her. Ripped her collar and leash right off and left teeth marks on her ears. Filed a complaint with village thru lol cal dog warden. Employee at front desk was not helpful at all. And not well trained as to how to handle an emergency.

Leisure Pet

10/10

Exceptional

11 Sep 2023

francis

Right around the corner from the Northeast Classic Car Museum & they offer a AARP discount!

Leisure Family

10/10

Exceptional

21 Aug 2023

Britany

amazing staff

Leisure Partner

10/10

Exceptional

17 Aug 2023

Lloyd

Norwich is a nice quiet old town. The Super 8 was nothing exquisite, but was comfortable.

Leisure Partner

10/10

Exceptional

14 Aug 2023

Alexander

My room was clean the staff was nice and the place was quite.

Leisure Self

8/10

Excellent

13 Aug 2023

Greg

Overnight stay

Overnight stay

Friends_and_family Family

4/10

Poor

07 Aug 2023

Dallas

Cheap place to stay. They promote a free breakfast. But it is only a granola bar and a fruit cup. I expected a proper breakfast. Even a continental breakfast would have been better.

Leisure Family

8/10

Excellent

30 Jul 2023

Joseph

Hotel was clean and comfortable. Staff was very friendly and knowledgeable. Would definitely recommend staying here.

Friends_and_family Family

4/10

Poor

09 Jul 2023

Laura

The smell of cigarette smoke was terrible. Staff was very unfriendly. There was a hole in our wall. Towels smelt musty. Not a good experience

Leisure Family_with_children

6/10

Pleasant

09 Jul 2023

Jesus

Front desk amazing!! Hotel need to do updates!!!

Friends_and_family Family

10/10

Exceptional

05 Jul 2023

Edward

Everything was good. They had a door to have easy access from the 2nd floor to the outside. You can go out, but the access card did not work to come back in.
That should be fixed for easy access to unload and load the car.
Other than that, excellent stay. I would go there again.

Business_and_leisure Self

8/10

Excellent

28 Jun 2023

william

Very conscientious staff, clean room

Business

2/10

Poor

27 Jun 2023

Jeanette

Room smelled horrible. Spilled drink or something in desk drawer food crumbs in dresser drawers. I spent an hour cleaning with bleach wipes would have left if availablilty anywhere else. Window wouldn’t close was told by desk it had been that way for months. Staff was nice but hotel was not it just was dirty.

Leisure Family

10/10

Exceptional

26 Jun 2023

Summer

Great place, you get everything you need and a friendly staff.

Business_and_leisure Pet

10/10

Exceptional

26 Apr 2023

Courtney

Very good.

Leisure Partner

10/10

Exceptional

26 Dec 2022

JESSICA

The staff was welcoming and very pleasant.

Leisure Pet

10/10

Exceptional

25 Dec 2022

Carl

Excellent staff, rooms and location.

Business Self

2/10

Poor

26 Nov 2022

Thomas

Terrible experience. Upon entering room was cold, no heat on. The window air conditioner sized heater just didn't keep up with the cool drafty window and door. Toilet wouldn't flush. Sunny at front desk let me use Employee toilet. But she couldn't help me with mine. Had no plunger and no manager. She said she knew the problem, had to do with a previous customer. \"Breakfast\" as an amenity, poor.

Self

4/10

Poor

25 Oct 2022

Arvind

Gross

This motel and the room I had were just plain filthy. Stains everywhere. Rundown everything.

Friends_and_family Family

8/10

Excellent

24 Oct 2022

Jonathan

The property was clean and the staff was attentive. The hot water was spotty due to the hotel being at max capacity

Leisure Family

2/10

Poor

23 Oct 2022

Catherine

We came here for an annual event last year. I remember the place was \"cheap and cheerful\", but not bad for the price. I don't know what happened this year?? The place was disgusting. First, there were bugs all over our room. Hoping not bed bugs. The lounge chair was filthy, and there was no way I was sitting on it. Towel hooks were falling off the wall--it really looked like nobody gave a damn! And, as someone else said, it looked like some gross motel out of a horror movie! When my husband took a shower, he jumped out after 10 seconds. The water had suddenly gone from hot to cold--they had run out of hot water! We mentioned this when we were checking out, maybe something they should know. The woman at the desk didn't care at all and said, \"Oh yea, that happens when we are fully booked\"! Didn't give a hoot about it!

The only positive I can say, is that I had some complications with my booking, which was my fault, and I had Travis from the front desk helping me out on the phone a couple times. He was extremely helpful!!

Leisure Family

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About Super 8 By Wyndham Norwich

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