Name: Super 8 By Wyndham Norton Va
Address: 425 Wharton Lane, Norton, 24273, US

2/10

Poor

03 Aug 2026

Jessie

The room felt like a jungle and smelled like smoke (in a smoke-free room.) The floor felt intensely wet and so was the air in general. The hotel advertised the pet fee was $10 dollars a night but it ended up being twice as much with no warning. Keys stopped working and they were angry when we needed to get it fixed. We've stayed here multiple times before and it's been slowly getting worse but this was horrifyingly worse than last year. It was an awful visit and we didn't have the funds to go to a different hotel, but now we know moving forward. I would strongly encourage anyone to book one of the similarly cheap hotels in the area instead.

6/10

Pleasant

21 Jun 2026

Antonio

Pets welcome but although on the Hotels. Com app states the fee for pets is $10 at the hotel they charged $20 stating that if we would have reserved with them or would it just been 10 hours so maybe hotels.com should note that.

8/10

Excellent

04 Jun 2026

Edward

The hotel was fine, but during booking we were told that breakfast was included. There was no breakfast. This isn't a big deal but included breakfast was something we considered when choosing the room.

Partner

4/10

Poor

18 Sep 2025

raejean

The check in wasn't bad. The lady behind the counter was a very friendly. They were having internet issues so the manager had to check me in from her home. The room wasn't too bad it was outdated but it wasn't awful. What was awful was the toilet still had dried up poop on it. The beds were very uncomfortable. I'm pretty sure they're old because you could tell where people sleep because of the indentation. When you rolled to the middle of the bed or the other side of the bed it was so hard you were better off to sleep on the floor. We had been on a motorcycle for 13 hours and was tired and the room was cheap. Went to get sodas from the soda machine and they were expired.

Partner

10/10

Exceptional

14 Sep 2025

Robert

The check in girl was very helpful and helped us find dinner at a good restaurant instead of what we could see which was fast food. Just down the road about a mile was where the good places were.

Leisure Friends

6/10

Pleasant

07 Sep 2025

Kathy

Staff was very nice, but check in was not so good. System for check in was down.
Hair dryer did not work in room

Leisure Partner

4/10

Poor

02 Sep 2025

Charles

Wi-Fi did not work in our room. TV service was very poor and limited. The entire place was very old and dirty. No breakfast and coffee was very weak. Would never stay there again.

8/10

Excellent

23 Aug 2025

Alan

The evening/overnight ladies are very personable and are probably the main reason we came back to stay for multiple nights.

Leisure Pet

8/10

Excellent

03 Aug 2025

Donald

It's very close to the trails.

Leisure Self

10/10

Exceptional

30 Jul 2025

Kate

This was just fine for a few nights. Nothing fancy but well taken care of.

8/10

Excellent

25 Jul 2025

David

Fine for a brief stay.

Leisure Self

6/10

Pleasant

13 Jul 2025

Ron

Weak coffee and muffins. I don't call this breakfast.

Leisure Family

8/10

Excellent

10 Jun 2025

robin

Location right off highway and neighboring services- restaurants, fuel. All staff encountered very friendly. Also stayed here as we are traveling w our Labrador. Plenty of space to walk her. Coffee was available in room.

Leisure Pet

6/10

Pleasant

09 Jun 2025

Benjamin

Everything was great the employees were really nice

Business

6/10

Pleasant

09 Jun 2025

Verified traveler

Adequate

Motel room was clean. Curtains had holes and with parking outside did not provide much privacy. Adequate room. There was a lot of truck traffic at night that made it noisy, although fairly quiet during the day.

Friends_and_family Friends

2/10

Poor

07 Jun 2025

Ashleigh

Never again!
Hotel smelled like a frat party, staff wasn’t friendly at all.

Friends_and_family Family

8/10

Excellent

07 Jun 2025

Elena

Tiffany was so great and helpful! They took care of us!

Leisure Partner

8/10

Excellent

30 May 2025

Tamera

Me and my husband traveled to see my family and the staff was nothing but kind and helped with anything we needed... we will be back...

Leisure Family

10/10

Exceptional

23 May 2025

Pam

The staff

Leisure Partner

4/10

Poor

19 May 2025

Albert L

This is a faded lady

This place is a faded lady. Friendly staff. Room 114 had shredded blackout curtains a bathtub that needed serious attention, shower handle dropped off in my hand. The bed needed to be traded long ago. “Sorry for the inconvenience “ sign posted on the ice machine signaled no ice for the cooler. No breakfast available. The coffee was wet, black and hot with no coffee flavor. Lots of fast food options nearby. Recommend choosing a different place for an overnight stay.

Partner

6/10

Pleasant

17 May 2025

Janice

Last minute booking (This is what you Get )

Lobby smelled like smoke..bathroom was not clean..bath linens were dingy grey instead of clean white .. refrigerator freezer frozen up..beds hard and lumpy

Friends_and_family Family

4/10

Poor

10 May 2025

Trisha

First room provided smelled of cigarettes. The desk clerk said i was the 2nd person to bring that up. Moved rooms thankfully. The beds were very uncomfortable.

4/10

Poor

02 May 2025

Ted

Advertised breakfast was a joke. Cheap muffins in wrappers and coffee. Hot water was very poor especially in the evening

Leisure Family

2/10

Poor

05 Apr 2025

Joshua

Nasty

Hotel was trashy. Room smelled horrible and was not clean. Nothing worked in fhe room.

Friends_and_family Family

10/10

Exceptional

28 Mar 2025

Joseph

Nice

Staff was great! Room was spacious and very comfortable.
Area around the hotel was good. Recommend the Wood Booger for dinner, good food at a cheap price!!

Business

6/10

Pleasant

20 Feb 2025

Timothy

No breakfast, only muffins and coffee without any lids. Sidewalk dangerous due to no attempt to shovel off the foot of snow. Fire alarm went off at 4am, ruining my sleep.

Business Self

4/10

Poor

14 Feb 2025

Trista

I didn’t get no sleep cause up stairs was stumping all night

4/10

Poor

27 Dec 2024

Eddie

No hot water . Had to take cold shower.

4/10

Poor

02 Nov 2024

Angela

Staff was great .there was no.

Leisure Self

8/10

Excellent

23 Jan 2023

Michael

Good hotel at a moderate price.

Clean room, bathroom and adequate bedding resulted in a good nights rest.

Self

8/10

Excellent

08 Jan 2023

Dustin

It’s ok, should be a little less expensive

Very outdated inside except for the flat screen tv. Room is very clean, but heat and air is from the 80’s and loud. The bed is just ok, not all that comfortable, but appeared clean. Bathroom was clean, light lickered. Smoke alarm beeped because the battery required changing.

Business Self

8/10

Excellent

21 Nov 2022

Janice

Don't let them put you near the elevator or the door. It's loud!

Business Self

10/10

Exceptional

01 Nov 2022

No

Amazing hotel for the price!

Leisure Self

4/10

Poor

18 Oct 2022

William

They could not process Expedia and want wanted me to call and straughten it out. No towles. Dirty. Trash in hallway. Outside door not locked at night.

Leisure Self

6/10

Pleasant

14 Oct 2022

Laura

No one cleaned room.Had to ask for towels.Lady at first night was very nice and helpful.

Leisure Family

4/10

Poor

11 Oct 2022

Kathleen

If you have to l…

Place reeked of smoke and marijuana despite being a smoke free property. Bed and shower were sufficient

Partner

6/10

Pleasant

08 Oct 2022

Kathleen

Place reeks of marijuana and smoke despite a smoke free property

Partner

8/10

Excellent

08 Oct 2022

Donald

Staff very friendly. Property needs updating

Leisure

2/10

Poor

03 Oct 2022

Zoe

They advertised breakfast and did not have anything but coffee

Business_and_leisure Partner

6/10

Pleasant

22 Sep 2022

john

arrived to find hotel had been sold last week. no towels in room, no toilet paper and no staff cleaning room over our stay

Leisure Partner

10/10

Exceptional

12 Aug 2022

Angela

Very friendly staff,clean room, and quiet all around the rooms. Beautiful mountain view all around the hotel. Not expensive if you're on a budget, pets are welcome 😃 and it's close to everything. Plan to go back in a couple of months and I plan on staying there.

Leisure Family_with_children

8/10

Excellent

05 Aug 2022

Richard

While some other reviewers had bad experiences w/ cleanliness and bugs, room 115 suited my needs perfectly (though the bed should be replaced soon), especially for the room rate. Just don't have Hilton-like expectations. I found Lisa at the front desk to be nice and affable. One negative was the remote door entrance on the north side of the hotel; there was a card reader to enter but there was no lock on the door so anyone could come in without being seen by the front desk.

Leisure Self

6/10

Pleasant

29 Jul 2022

Mark

the room was nice as well as the staff. the smell in the room was terrible.

Leisure Family

6/10

Pleasant

25 Jul 2022

John

This was a tired old motel that needed some sprucing up. Other neighboring motels were either too expensive, full, or poorly reviewed. For one night on our tour through southwestern Virginia, it was fine.

Leisure Partner

10/10

Exceptional

24 Jul 2022

John

It was a very nice stay quiet and relaxing. We will be back again in the fall.

Leisure Partner

2/10

Poor

24 Jul 2022

Thomas

Stay somewhere else.

Stay was horrible. First room the AC didn’t work. The second room I was across the hall from someone who had their door open while smoking weed and apparently worked there so they were using the room without paying for it. The 3rd room was alright the AC worked. But the wifi never works when i stay here. I only stay here because it’s the cheapest. But after this trip i’m good.

Friends_and_family Family

4/10

Poor

22 Jul 2022

Shannon

Property needs to be cleaned better and maintained. Would not recommend until updates made. Bugs in bathroom.

Business_and_leisure Partner

2/10

Poor

21 Jul 2022

niubis

Not a clean place

Leisure Friends

10/10

Exceptional

11 Jul 2022

Brittany

Home away from home

Great stay comfortable beds and clean and friendly staff

Partner

10/10

Exceptional

04 Jul 2022

Michael

Everything was great and wonderful

Leisure Partner

4/10

Poor

02 Jul 2022

Shannon

The desk attendant was a very nice guy… but the property was pretty bad… my bathroom had clearly not been cleaned in a very long time… there was a moldy ring around the toilet bowl and visible mildew on the shower curtain.

Leisure Friends

6/10

Pleasant

21 Jun 2022

vikki

The properry was ok..last day...removed 'do not disrurb...didn't get a knock for maid service...Had to call and go to front desk for towels...Also on the last night, had a bug invasion...gnats or some sort of flying insects...finally front desk came and cleaned one window but a lot were still hanging around...not satisfactory...

Business_and_leisure Family

2/10

Poor

19 Jun 2022

Chris

This was the worst hotel i have ever stayed at. The staff were usless they didnt inform me that the breakfast that came with the stay was no longer available. The none smoking rooms were all smoked in with cigarette burns in the bedding. The wet dog/musty smell hits you like a brick wall and doesn't go away. DO NOT STAY HERE. For food in the area you have BK or Hardee's thats it. If i could have gotten my money back and gone to a different hotel i would have right then and there.

Leisure Family

8/10

Excellent

16 Jun 2022

Jamie

Still no daily room service. Put your dirty towels in hall, and then pick up yourself at front desk. No help, Covid, not a 5-star hotel, excuses.... otherwise clean place to stay.

Business

10/10

Exceptional

08 Jun 2022

KENNETH

My only complaint was my air condition in room 216 leaked. they had trash cans under to catch the water and all night it dripped. Other than that the staff was great the hotel was clean and very safe environment

Leisure Self

2/10

Poor

08 Jun 2022

Jerry

Honestly, we typically stay here when we visit, everything’s pretty cool, nothing out of the ordinary, but after a twelve hour drive and showing up an hour after check in and we walk into the room and it looks like the previous tenant has just walked out after a week long visit, wet towels on the table, sheets and pillows all over the place, just basically hasn’t been cleaned yet, but the part that has me f**cked up, was the receptionist saying “well you’ll just have to wait” like dude no, I just drove for twelve hours and I just wanna lay down and change my clothes, there’s no way you had all day with two cars in the parking lot and not have it ready even with an additional hour 🙃

Leisure Family

4/10

Poor

04 Jun 2022

Sara

Facilities were nasty. No bath towels in rooms,

Business_and_leisure Partner

6/10

Pleasant

02 Jun 2022

Carol

The room was very clean and staff willing to help in any way possible. However, in the middle of the night on our last night there, the picture hanging over the bed fell on my wife and me! This was about a 6 x 6 picture held up there by very small anchors. If a child had been in the bed, they could have been seriously hurt.

Leisure Pet

10/10

Exceptional

29 May 2022

Sherelene

Property needs maintenance. We saw ants or termites around the window & a/c unit. Front Desk came in & sprayed something. Otherwise all was good.

Leisure Family

8/10

Excellent

27 May 2022

Vicki

Toilet was stopped up, had to plunge it ourselves. Dust hanging from ceiling.

Leisure Family

2/10

Poor

20 May 2022

Charles

Got the hotel and they proceeded to tell me I didn't have a room even though I had a confirmation number. Then when I got my room placed my things down and went to grab a bite to eat only to come back to find ANTS all over our belongings. Needless to say I paid for 2 nights and didn't stay an hour. Horrible won't be back!!!!!!

Business

10/10

Exceptional

16 May 2022

Karen

The staff was very friendly and didn’t take long to get checked in even though they was booked full I didn’t have no problem wit my bookin on line will recommend and will stay again if needed Thank you

Business

8/10

Excellent

13 May 2022

lorie

Room was clean-

Leisure

6/10

Pleasant

21 Apr 2022

Keith

Pretty mountains. Super nice and helpful staff.
Bath tub was filthy.

Business Self

4/10

Poor

04 Apr 2022

Jamie

Another motel, still using Covid as an excuse not to provide any room service. Sick of it. Had to ask for clean towels each day, even after requesting service. Guests were leaving trash and linens in hallways. Only breakfast option was a blueberry muffin.....

Business

8/10

Excellent

26 Mar 2022

Linda

Motel 8

We checked in late, personnel was friendly, room was clean, smelled cigarettes in the stairwell but other than that was ok.

Partner

2/10

Poor

22 Mar 2022

Megan

Worst stay ever. Will not be back.

Literally the wrost experience ever. I have stayed at this hotel at least 20 days a year for the last 7 or more years and it has gone to crap. I will NEVER stay here again. Even contacted the company with no response! Our room smelled so bad of smoke that it caused my asthma to act up and my husband and kids to cough! And its a \"non smoking room.\" We literally had to leave a window open to be able to barely tolerate it. Then we were only given 2 towels for 4 people. When we went to exchange towels we were told\" no we dont have any. You people think we have unlimited towels!\" Then she was able to find one washcloth and towel for our family of 4! She said that \"she ordered towels weeks ago.\" She acted like we were a bother and also shouldnt be asking for towels even though we didnt even have enough for our family. The bathroom smelled like backed up sewage. There was people screaming and hitting walls at 3am. Literally, i was afraid to walk out of my room alone. I am very very very dissatisfied and I would not recommend anyone stay here. Also there is signs that says\"no locals can stay here due to recent events!\"

Friends_and_family Family

6/10

Pleasant

12 Mar 2022

Bryan

The areas pretty rough. The hotel kinda fits.

Leisure Family_with_children

10/10

Exceptional

09 Mar 2022

Verified traveler

Good value

Clean and tidy, with very friendly front staff. Not actually a motel, but a hotel. Right next to the Days Inn, if you’re choosing between them.

Only problem were the walls were thin and the guests in the room next to us were talking and smoking cigarettes all night, so the bathroom (where the vent was) was loud and smelly. However, this was an issue we experienced due to the behavior of other guests, not one inherent to the hotel.

Friends_and_family Family

6/10

Pleasant

07 Mar 2022

John

The sheets were dirty and stained. I asked for new sheets and pillow cases. Otherwise the room looked fine.

Friends_and_family Family

8/10

Excellent

26 Feb 2022

Verified traveler

Norton

Good location

Friends_and_family Family

6/10

Pleasant

14 Feb 2022

Leslie

Ok for the Price

Staff was friendly. Room would have been okay but it smelled strong/bad. TV was small. Room was inexpensive so I shouldn't compare to higher priced hotels.

Partner

6/10

Pleasant

07 Sep 2020

Erica

Not so great

The staff was super nice and it was clean. When we first got there the tv wouldnt work so they switched our rooms. The second room tv came on but then we couldnt get the channel to change but by the time we noticed that it was 10pm so we didnt say anything. Then i went to the bathroom and there was no toilet paper At all. I probably wouldnt stay there again.

Friends_and_family Family

4/10

Poor

20 Aug 2020

Randall

I've stayed here several times when I'm seeing family close by...it's always noisy....usually to the point of a very restless night which is not what you want when you travel and are tired.....this time I had a room across from the check in...I could hear the bell chime every time some one went in or out of the lobby door....then the wall are no so thick either...I always here people walking overhead....if this is okay with you then stay but expect it

Friends_and_family Family

4/10

Poor

07 Aug 2020

Emly

I appreciated that the hotel seemed quiet and mostly clean. The surrounding area is beautiful, as Norton is situated in the mountains. I did not like the fact that the sheets were stained and that we found a bug (possibly a dead bed bug, it was dry so I wasn’t certain) under the mattress. Also, the room smelled like someone had smoked there. However, the bathroom was clean, and the staff was friendly.

Friends_and_family Family_with_children

4/10

Poor

28 Jul 2020

MikeBrackett

Room was dirty and smelled very badly of smoke and cleaners. Will not stay there again. The woman that checked us in was wonderful!

Friends_and_family Partner

10/10

Exceptional

18 Jun 2020

Tracy

Best Super 8 I’ve stayed at!

This was the best Super 8 we have stayed in. The room was comfy and very very clean. The hotel itself had a general air of being very clean and I would definately stay there again.

Friends_and_family Family

8/10

Excellent

14 Apr 2020

Chrysti

Would stay here again.

Due to n19 they are not offering the breakfast. The room was clean and the service was good.

Partner

10/10

Exceptional

03 Mar 2020

Verified traveler

Great service, friendly staff and the room is very nice. However i hope thar the breakfast menu can be improved. ❤

Business Self

6/10

Pleasant

03 Feb 2020

Verified traveler

Didn’t like the fact that my child was kept up all night because other patrons had access to the laundry room right next to us all night Long. Said patron washed clothes from 12am-7am slamming the dryer constantly and slamming their room door.

Friends_and_family Family_with_children

2/10

Poor

15 Jan 2020

Kelley

Unacceptable and disappointed!

I have been staying at this Super 8 for over 2 years now on my business trips to Virginia. Recently in room 118 there were some unexpected guests. The lady at the front desk was sweet to switch the room but it's sad to say that I will no longer be given Super 8 in Norton my money. No one has even tried to reach out or attempt to say anything to justify what happened which is really sad because I've been there for over two years every single weekend. I've gave Super 8 a lot of money. Disappointed customer! Thank you too the staff that's been very sweet and helpful during my time there!

Business

10/10

Exceptional

08 Jan 2020

Verified traveler

Very nice room, clean and attractive. Bed a little hard, but was a great stay overall.

Leisure Pet

10/10

Exceptional

26 Dec 2019

Verified traveler

Enjoyed my stay. Hair dryer in room did not work but was not a big deal other accommodations made up for inconvenience.

Friends_and_family Family

4/10

Poor

22 Dec 2019

Annonymous

Check in was easy enough. Went to room and it smelled like fried fish had been eaten in the room recently. Went back and staff was very courteous and moved to room next door. Smelled better, but not by much. Room decor leaves a lot to be desired. Early 80s with orange and browns (bed coverings and walls....). Hallways are quite dim. Bathroom fan screeched when it was turned on. TV screen had some kind of debris splattered on it. Breakfast was mediocre. Crockpot of crusted gravy and cold biscuits offered. Coffee was ok, but ran out. Breakfast area was very dim - need more lights. Could barely read what the prepackaged muffins were there. Heating system worked great and a continuously run fan option was a great to tone out the children running up and down the halls yelling at 2 in the morning. Sorry to be so down about this amenities, but it was only one night and we won't be staying again.

Friends_and_family Family

8/10

Excellent

27 Nov 2019

Purpkepg

Clean and adequate. Great price. It was very good for an overn stay.

Leisure Family

8/10

Excellent

12 Nov 2019

Verified traveler

The property was neat and clean. Rooms met expectations from the pictures. A nice one night stay

Friends_and_family Partner

8/10

Excellent

13 Oct 2019

Verified traveler

Decent stay

Two broken lamps and the AC didn't work very well. The people at the front desk were wonderful! Overall good stay.

Business

4/10

Poor

05 Oct 2019

K.

Room wasn't thoroughly cleaned before my stay. Shower and toilet hadn't been cleaned (old shampoo bottle was still in the shower) and the next morning I found that the coffee maker still had an old packet in it.

Leisure Self

10/10

Exceptional

23 Sep 2019

Melissa

Mini vacation

Very nice helpful staff. Very clean and people were friendly.

Friends_and_family Family

8/10

Excellent

22 Sep 2019

Verified traveler

It was a good value. room was very clean but the stairway wasn't. The rooms let a little to much noise in

Leisure Self

8/10

Excellent

22 Sep 2019

Matt

The room wasn’t cleaned when we got into it. There was a used towel laying out. A bar of used soap was on the floor of the tub too. What was the weirdest thing is that the tv was on when we first walked in too.

Business_and_leisure Family

6/10

Pleasant

08 Sep 2019

Verified traveler

Questioning our next trip in a few weeks.

Went to room, pillow slips laying on pillows. I put pillow slips on myself. TV did not work properly. They came ans fixed it and said we would have no more probkems. The next morning, the same thing. I fixed it myself this time. Never had these problrms before. We stay there 2 to 3 times a year. We will see.

Partner

10/10

Exceptional

04 Sep 2019

Verified traveler

It was nicely decorated and very clean. The staff was professional and helpful and a generous complimentary breakfast.

Friends_and_family Family

8/10

Excellent

04 Sep 2019

Verified traveler

The property and rooms seemed fresh, clean, and comfortable. The staff was friendly and efficient. Pipes were a little loud when adjacent (or possibly from above) room toilet was flushed (I am guessing that was it-just lasted maybe 30 seconds) and our room was right beside the ice machine, which was loud when used. However, it was a great value, and the issues mentioned were very minor and would not keep us from staying again.

Leisure Family

10/10

Exceptional

03 Sep 2019

Kelley

Thank you!

Awesome stay as always! Friendly helpful staff very clean comfortable place.

Business

8/10

Excellent

21 Aug 2019

Verified traveler

The property in Norton, VA IS NOT the property pictured in the ad, nor is the room I had. The AC was noisy, I cut it off during the night because it kept waking me up. The fridge had no control knob to turn it off with, gone/missing. The motel was good, the staff more than willing to accommodate.

Friends_and_family Family

8/10

Excellent

10 Aug 2019

Verified traveler

Great for the price!

Nice room for the price, had a musty smell, that’s the only complaint I had about this hotel. The room was clean & the staff was friendly & helpful.

Partner

8/10

Excellent

04 Aug 2019

Verified traveler

Property was clean and we'll maintained. The ice machine was broken during my three night stay, however.

Friends_and_family Family

10/10

Exceptional

01 Aug 2019

Verified traveler

Very nice hotel for the price. The room was clean and quiet with a comfy bed. Very pleased!!

Leisure Partner

10/10

Exceptional

16 Jul 2019

Verified traveler

For the price this couldn’t be better! Very clean and the staff was kind and helpful 💯

Business_and_leisure Friends

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