Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Best Western of Wise

Wise - VA · United States

124 Woodland Drive SWView location

8.0/10Excellent549 Reviews
Cleanliness8.0/108.0
Service8.6/108.6
Comfort8.2/108.2
Condition7.8/107.8
Location8.4/108.4
Neighborhood8.6/108.6
Quality10.0/1010.0
Value8.0/108.0
Amenities7.2/107.2
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western of Wise

Choose this charming Wise, Virginia hotel offering an array of amenities and convenient access to key area attractions. Welcome to the Best Western of Wise, situated near the Appalachian Mountains in southwestern Virginia, where guests will experience the best in customer service and accommodations.

This Wise hotel offers 60 well-appointed guest rooms and suites, each featuring cable satellite television with HBO® and high-speed Internet access. Located just 3. 5 miles from downtown Wise, this Virginia hotel offers convenient access to local shopping and dining.

Bark Camp Lake, only 10 miles away offers a variety of outdoor water activities for guests to enjoy while the Jefferson National Forest is ideal for picnicking and hiking excursions.

Racing fans will enjoy being 10 miles away from the Lonesome Pine International Raceway and about an hour's drive from the Bristol Motor Speedway. The Best Western of Wise also offers convenient access to the University of Virginia's College at Wise.

Read more about this hotelShow less

This southwestern Virginia town is home to a variety of events throughout the year including the RAM Project, the Ralph Stanley Festival and the Best Friend Festival. The friendly, helpful staff at the Best Western of Wise is ready to ensure a fun-filled memorable stay in Wise, Virginia.

Make a reservation today and save! Enjoy your stay.

Located in Wise, Best Western Of Wise is within a 5-minute drive of Big Glades Community Square & Amphitheater and Healios Health Center. This hotel is 2 mi (3.2 km) from University of Virginia's College at Wise and 5.1 mi (8.3 km) from Norton Community Hospital.

Make yourself at home in one of the 60 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No alcohol served onsite Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Alcohol is not served at this property.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 25 years old
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Crib (infant bed) fee: USD 6.0 per day
    • Rollaway bed fee: USD 6.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Healios Health Center 2 km / 1.3 mi
Big Glades Community Square & Amphitheater 2.3 km / 1.4 mi
University of Virginia's College at Wise 3.2 km / 2 mi
Norton Community Hospital 8.3 km / 5.1 mi
Jefferson National Forest 8.8 km / 5.5 mi
High Knob 11.5 km / 7.1 mi
Crooked Road Heritage Music Trail 20.1 km / 12.5 mi
Lonesome Pine Hospital 21.2 km / 13.2 mi
The Trail of the Lonesome Pine Outdoor Drama 22.9 km / 14.2 mi
Miner's Park 22.9 km / 14.2 mi
Barbara C. Polly Center for the Arts 23 km / 14.3 mi
Appalachia Cultural Arts Center 23.6 km / 14.7 mi
Southwest Virginia Museum 23.8 km / 14.8 mi
Devil's Bathtub 29.3 km / 18.2 mi
Little Stony Falls 30.1 km / 18.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 60
  • Number of floors (main building): 3
  • Suites: 3
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
Show 16 more facilities & services
  • Bellboy service
  • Air conditioning in public areas
  • Lift accessExtra charge
  • Concierge
  • GymExtra charge
  • Newspapers
  • Clothes dryer
  • Conference room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • Sun loungers
  • TV lounge
  • Breakfast
  • Picnic
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 18 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable7 photos

    Best Western of Wise

    QUADRUPLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western of Wise

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western of Wise

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 18 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable4 photos

    Best Western of Wise

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 18 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable6 photos

    Best Western of Wise

    DOUBLE Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western of Wise

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 18 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable7 photos

    Best Western of Wise

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Wake-up service
    • Microwave
    • Alarm clock
    • Desk
    • Cable TV
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities
    • Ironing set
    • Hairdryer
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable8 photos

    Best Western of Wise

    DOUBLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Ironing set
    • Hairdryer
    • Internet access
    • Microwave
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western of Wise

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 18 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable6 photos

    Best Western of Wise

    DOUBLE Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM
    Room NON SMOKINGPhoto unavailable8 photos

    Best Western of Wise

    Room NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Microwave

    Facilities with extra charge

    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western of Wise

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western of Wise

8.0
Excellent
549 Reviews
Cleanliness
8.0 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
8.4 /10
Neighborhood
8.6 /10
Quality
10.0 /10
Value
8.0 /10
Amenities
7.2 /10
100 reviews shown
4/10
Poor
27 Jul 2026
JEFFERY
Pool and fitness center both down.
Was told pool would be closed for good.

You make choice to stay somewhere based off of what is listed at facility. Pool and gym area are always major aspects of our choices. This place faled to live up to listing.
10/10
Exceptional
21 Jul 2026
Rose
The staff were very friendly and helpful, the room and hotel were very clean, and it was close to many eateries and shopping.
Partner
2/10
Poor
18 Jul 2026
Ample
First I booked the room bc their biggest selling point was the indoor pool and once we arrived was told the pool has been closed for three years!!! Ok! Once we left the four of us was talking and we all had bites on us. My son and I was the worse. I had about 12 bites on my legs and buttocks he had about 8 on his legs and back. Which were BED BUGS!!! I DO NOT recommend this property
Family_with_children
6/10
Pleasant
28 Jun 2026
david
There is no pool!!! Staff was very helpful but very disappointed kids when the pool was closed
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Mitzi
The breakfast was excellent
Partner
4/10
Poor
14 Jun 2026
Maira
Parking lot was small. I picked her for stating they have a pool for my granddaughter and found out the pool has been closed for a while. Staff was always in office. One time went to counter because my key card did not work and waited atleast 5 minutes for them to come to counter.
Friends_and_family Family
4/10
Poor
14 Jun 2026
Wil
Selected the hotel because of pool and in-room fridge/microwave. Pool was closed indefinitely, room did not have microwave or fridge. Blood stains on the walls in the bathroom and on the floor of the elevator. Fruit loops ground into hallway carpet.
Family_with_children
10/10
Exceptional
27 May 2026
Serena
The staff was amazing the breakfast was great! The hotel was clean and comfortable! However we were hoping to go for a swim but the pool was out of order when we got there. Other than that we had a great time and the staff was very helpful. Great price also. The manager was helpful and very nice
Friends_and_family Family
10/10
Exceptional
09 May 2026
John
The lady at the desk was amazing. She was very friendly and tried to fix our tv. She was very personable and made our stay enjoyable
Partner
10/10
Exceptional
09 May 2026
Rachel
This may have been the best hotel stay I’ve ever had. It was clean, comfortable, the staff was SO friendly, and it was very affordable. Not a single complaint, for a great price.
Self
10/10
Exceptional
08 May 2026
Kaleb
Everything was clean and nice. Only thing that bothered me was water leaks from bottom of door when you take a shower. I almost busted my butt coming out lol other than that it was nice and clean.
Business
4/10
Poor
23 Apr 2026
Christina
Okay
Self
10/10
Exceptional
17 Apr 2026
Carol
Enjoyed my stay. Went hiking to see the Devil's Bathtub which did not disappoint. Oma's Haus had great, authentic German food.
Self
10/10
Exceptional
12 Apr 2026
Carol
Nice, clean room. Good parking. Did not eat breakfast here.
Self
10/10
Exceptional
19 Mar 2026
Donnie
They had obviously had recent renovations and some items were lacking, such as a desk chair in the room for those of us that need to use our laptops. The staff was excellent and everything was very clean. I highly recommend this hotel.
Self
10/10
Exceptional
17 Mar 2026
Eric
Clean room, great staff, easy parking, and family-friendly
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
james
Staff was awesome . Will book again on my next trip there
Self
8/10
Excellent
08 Feb 2026
kym
The staff were so wonderful and friendly- absolutely wonderful people.
10/10
Exceptional
04 Feb 2026
Terri
Clean room, nice staff, and very convenient to restaurants. Very nice stay. Thank you.
Leisure Family
10/10
Exceptional
24 Dec 2025
Kelsie
Clean room great staff too!
Business_and_leisure Self
8/10
Excellent
29 Nov 2025
Leslie
The staff was wonderful.
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
Emily
Everything And everyone was good and I was absolutely happy with my stay
10/10
Exceptional
19 Oct 2025
Robert
Breakfast had a variety of items, from bananas and oatmeal to pancakes, eggs, sausage, biscuits & gravy. Cold cereal had varieties for kids, as well as muffins or granola. Yogurt even available for light fare.
Leisure Self
8/10
Excellent
10 Oct 2025
Eric
Great Staff! Bummer that the pool was closed....
Friends_and_family Family
8/10
Excellent
06 Oct 2025
tom
I had a desk, but no chair to sit at the desk.
Leisure Family
8/10
Excellent
05 Oct 2025
Ivy
Clean rooms quiet and safe area
Business Partner
10/10
Exceptional
01 Oct 2025
Joan

BW of WISE

This was my first time staying at Best Western of Wise, VA. The staff members I met were very nice. My room was comfortable, clean, well lit with a large window wall and easily adjustable blinds. Air conditioning kept the room at a pleasant temperature. The breakfast area offered a variety of hot foods (scrambled eggs, sausage gravy and biscuits, pancake making machine), and cold foods (cereal, yogurt, bread and bagels).
My only complaint was that the pool was out of service (under reconstruction until January 2026).
Also on Sunday, I had left a note for housekeeping for restock of coffee, hot cups, toilet paper. It was obvious that my room had no services that day.
Self
10/10
Exceptional
21 Sep 2025
Deena
Very friendly
Business_and_leisure
4/10
Poor
18 Sep 2025
Leslie
Checkin was good. While walking to room we noticed it being remarkably warm. We entered our room and it was horribly warm. Immediately turned on air, but it will not stay running. It stops and hums. Its so warm we cant get comfortable. I went in to get a shower and turned the water to hot. Literally let it run for over 10 min. Cold!!! Told my husband to call the front desk and ask about water. He came in laughing and shaking his head. The phone doesnt work. Ughhh Went to shut off, and felt a temp change. The cold setting is the hot water.
We used $103 dollars of my expedia money or I would definitely go down and complain
I dont like to gripe, but thos room is a miserable hot box. Also walked down to mcdonals and came back through pool room. It was closed and was completely tore apart with boxes and working material. We have stayed here before & never had these issues. Probably our last stay sadly
Leisure Partner
10/10
Exceptional
14 Sep 2025
Tammy

Very nice

They were super nice, the room was very clean, bed was very comfortable. Cant rate the breakfast because we left before it started. No complaints, even my grumpy father told me it was nice and he slept well.
Friends_and_family Family
2/10
Poor
14 Sep 2025
Nathaniel
Called before hand and confirmed we were coming but it would be a late check in. The woman at the desk said that was fine…when we arrived we were made aware that we had been marked as a no show and our room was sold. They had no extra rooms nor did surrounding hotels so we had to travel even further for somewhere to stay. Definitely not a good experience especially when we booked this hotel days in advance.
Leisure Partner
10/10
Exceptional
08 Sep 2025
Brandon
Great clean property friendly staff and convenient location
Leisure Self
6/10
Pleasant
30 Aug 2025
Amber

Terrible beds

The room and facilities were fine. The bed was like sleeping on the floor. Very hard and not comfortable at all.
Friends_and_family Family
2/10
Poor
25 Aug 2025
William
Pool is closed. Hours of breakfast are too restrictive. Will never stay there again, recommend finding another motel to stay in. Never refreshed the room. Had to ask for more coffee for the room, coffee was not provided after first morning.
Leisure Family
10/10
Exceptional
21 Aug 2025
Sherry
Enjoyed stay!!
10/10
Exceptional
21 Aug 2025
Daniel
The room was excellent and the staff were kind and very friendly.
Business_and_leisure Family
6/10
Pleasant
04 Aug 2025
Larry
The Best Western is about what I expected as far as the condition. It was a bit more dated in some areas that could be easily fixed, like the shower curtain. The beds were comfortable and it was relatively clean, but my room had a very heavy smell of smoke and only one wash cloth. Overall- about what I expected for the price.
Leisure Friends
4/10
Poor
04 Aug 2025
Lisa

Bugs in room

We had late check-in & the guy at the front desk was great! Our TV wouldn't work so he came in to help, once that was corrected I turned around & there was a cockroach walking across the pillow. We picked up our stuff & left the hotel. Had to find another place at 1:30AM & then had to pay double. So pretty much a terrible experience.
Partner
4/10
Poor
03 Aug 2025
Michael
Breakfast options were good.

Checking in, the room had not been cleaned. It had left over food, dirty towels, unmade bed and trash. Front desk did not have other options available. I understand the current shortage in the industry, but not willing to pay for a dirty room. Would not book with Best Western again.
6/10
Pleasant
03 Aug 2025
Danielle-Lee
Hotel undergoing renovation. No fridge in the room.
Business_and_leisure Family
8/10
Excellent
15 Jul 2025
Charles
Liked everything
8/10
Excellent
29 Jun 2025
Verified traveler

Awesome staff.

This was a one night stay... front desk lady awesome - 10 stars. When our 1st room had a major issue, she made sure our next room was good. The only complaint is the a/c unit.... it had a musty smell and still was humid in the room.
Friends_and_family Friends
2/10
Poor
19 Jun 2025
Deborah
All the baseboards were torn up, the non smoking room smelled like smoke and did not have a smoke detector, just wires hanging out of the wall.
Leisure Family_with_children
6/10
Pleasant
13 Jun 2025
etta
We picked this hotel as I am a Best Western hotel fan wherever I travel. We also chose this one as it was calling for storms / rain all weekend and I was travelling with my grandkids and they had an indoor pool. The pool was out of service. The hallway did have an odd odor and the coffee pot in the room didn't work but their was fresh coffee in the lobby.
Leisure Family_with_children
10/10
Exceptional
25 May 2025
Evelyn
It was unique that the entire staff spoke English, REFRESHING!
Leisure Family
10/10
Exceptional
18 May 2025
Nicolas
Clean quiet and safe
Leisure Partner
10/10
Exceptional
26 Mar 2025
Tracy
Very friendly staff
Leisure Partner
10/10
Exceptional
25 Mar 2025
Katherine

Clean!

Everything was great minus the pool being down but it was fine. It didnt take away from my trip so its not a matter at all.

I was very happy with the cleanliness and even thanked the housekeeper for doing such a great hob!
Business
6/10
Pleasant
13 Mar 2025
Melissa
Definitely a bit run down but the room was clean and bed was confortable. Biggest complaint would be that our room had a Mcdonalds right outside our window and since our room had no curtains - only accordian PAPER over the windows, the bright lights shined in all night long and the noise was ridiculous.
Partner
10/10
Exceptional
23 Feb 2025
yolantha
I had no worries and they were all very very friendly
Business Family
2/10
Poor
09 Feb 2025
Lori
The hotel needs a remodel. It has terrible smells and the rooms are very old and dirty.
Partner
10/10
Exceptional
09 Jan 2025
Shelva
The staff was very helpful and polite, breakfasts were delicious and the area was clean the help kept the food containers full, I would recommend this place to anyone.
10/10
Exceptional
06 Jan 2025
Tammy Jean
Employees were all very nice and professional. They consistently reminding me to let them know if I needed anything. I stayed there at night while I visited family in Letcher Co. during the day. Very thankful for a comfortable clean room to come back to in the evenings. Thank you!
Friends_and_family Family
8/10
Excellent
05 Jan 2025
Monte
I would be happy to stay here again.
8/10
Excellent
13 Dec 2024
Verified traveler

Trip to University of Virginia at Wise

The morning breakfast had good choices, hot food, cold foods, fresh made to order pancake machine. The rooms were clean, but unfortunately the indoor pool and gym room were closed for the 3 days we were there for maintenance.
Business
10/10
Exceptional
13 Dec 2024
Robert
Met our need. Would stay again if in the area.
Business Friends
8/10
Excellent
12 Dec 2024
Jonathan
Friendly staff.
Business_and_leisure Self
10/10
Exceptional
02 Nov 2024
Jon
Just easy
Leisure
8/10
Excellent
21 Oct 2024
Emma
A lot of sketchy people coming in and out from motel all night. Other than that, definitely recommend. 9/10
Leisure Family_with_children
8/10
Excellent
20 Oct 2024
Scott
Disappointed in check in process literally took 25 minutes 3 people ahead of me in line, even though I prepaid for room still took 5 minutes just for my check in. Computer system must be aweful.
2/10
Poor
19 Oct 2024
Steven
Went to a room that was not vacant. Walked in on people in bed. Hair every where. Air conditioner was loud.
Friends_and_family Family
6/10
Pleasant
19 Oct 2024
Elizabeth
Check-in was easy and staff was very friendlt and helpful. The room was generally comfortable but carpet was in need of replacing. Mini fridge kept our drinks cold. The tv remote didn't work well. This motel could use some updating as it looked a little worn inside, however our room was clean and we slept well each night. I would recommend this motel to others.
Leisure
6/10
Pleasant
11 Oct 2024
Mary
I did not like the state of carpet in my room. It needs to be replaced with a hard surface. Hotel needs updating. Lobby very clean which was nice
Leisure Self
6/10
Pleasant
08 Oct 2024
Markay

Easy to find and get in and out of

This was a small stop for 5 hour to catch up on sleep on a long road trip. They had breakfast ready at 5:30AM which was great. It was just a very basic hotel and a bit rusty. Needs some love. Nothing special with check in or the stay itself. Not a bad spot for a quick night. Wouldn't book it for more than 1 day, but again, not bad for a quick stay.
Partner
10/10
Exceptional
31 Aug 2024
Judy
I have given a 5 even though I didn’t stay. I canceled directly with the hotel… Guess I needed to contact both… live & learn…
Leisure Family
10/10
Exceptional
23 Aug 2024
james
quiet , clean , and comfortable.
Business_and_leisure Self
2/10
Poor
21 Aug 2024
Greg
For what they are charging we should have kept driving to a better place to stay.
The place is old, outdated, dirty and smells musty.
We only stayed because we were tired coming home from the Carolina’s.
Leisure Family
8/10
Excellent
20 Aug 2024
Rashelle
The front desk staff was great, My daughter loved swimming in the pool.
Leisure Family_with_children
10/10
Exceptional
18 Jul 2024
Alexia
perfect for a weekend trip
6/10
Pleasant
14 Jul 2024
Tiffany
Looked like mold on ceiling. Attempted to check in at 4. Room wasn’t ready. Guest room smelled like pure rubbing alcohol, maybe change cleaner for floors? Door extremely loud. No ice machine.
Friends_and_family Family
2/10
Poor
01 Jul 2024
Verified traveler

Not the best

Cleaning chemicals were extremely strong. We couldn’t stay the entire time we checked out before midnight. Not asthma or allergy friendly. Room was somewhat dusty, the mirror & the sink was dirty in the bathroom.
Friends_and_family Family
4/10
Poor
28 Jun 2024
Verified traveler

So so stay

When we arrived to check in on 27 June 2024 at 730 PM, we were told we did not have a reservation. I pulled up my email to show that the room was booked and paid for. Apparently, the employee was on the wrong day😳. The shower’s faucet was stripped; the handle went in EVERY direction. The water was scalding hot or super cold. It took 15 minutes messing around with the faucet to get warm water in order to shower. We checked out at 0730 AM on 28 June 2024 and employee DID NOT give me a receipt. All my years of traveling and staying at hotels, I have ALWAYS got a receipt; well not today.
Business
10/10
Exceptional
14 Jun 2024
Kaycie
The people make this our favorite place to stay in the area. Friendliest staff in sw Virginia
Leisure Family
10/10
Exceptional
28 May 2024
BRENDA
It was very clean. Breakfast was good. Staff was like family so friendly.
10/10
Exceptional
24 May 2024
Eric

May trip

The staff was very attentive. They made our granddaughters feel extra special. From the front desk to maid service to breakfast they were helpful and friendly. Girls enjoyed the pool the most.
Friends_and_family Family
10/10
Exceptional
10 May 2024
Cheryl
Easy to get to
Leisure
10/10
Exceptional
15 Apr 2024
Karen
It was very clean and staff was great
Leisure Family_with_children
8/10
Excellent
06 Apr 2024
James
Very nice property for the money, and they're working on some final updates to spruce it up. Good breakfast buffet. The only knock is that the mattresses are like trampolines. When my wife rolled over it about bounced me in the air.
Leisure Family
8/10
Excellent
24 Mar 2024
Gary
It's an older property, but they are seriously remodeling at the moment. Noticed a lot of workman hanging out in the lobby, the parking area too. Speaking of the parking area it's in terrible need of repair, I almost fell in a hole in a parking space.
Business Family
10/10
Exceptional
17 Mar 2024
Michael
A little dated. No usb ports
Leisure Family
4/10
Poor
03 Mar 2024
Amy
I know they are going through a renovation and it’s definitely needed. Did not know this when booked though. My room was gross and I would never stay there again. I feel bad because the girl working the desk was very nice, the property was just not worth what I paid for the night.
Leisure Self
2/10
Poor
10 Feb 2024
Candice
Would’ve been nice to know that they did not rent to locals. Paid online and had stayed there before, just more aggravating to get there and trying to check in and dealing with a rude customer service representative.
6/10
Pleasant
28 Jan 2024
Victor

summary of my night

for it to cost me 120+ there are a couple things to point out.
no drinking cups, had to drink out of ice bucket.'
no coffee or coffee cups. had coffee maker.
no extra blanket for bed, had to leave heat up to stay warm
no lotion, needed some for my arm.
who ever heard of 15x15 pillows..
the bed was lets say not what I expected
the room itself was nice and what was expected
Partner
10/10
Exceptional
15 Jan 2024
Carson
There wasn't any t.v. but other than that it was really good
Business
6/10
Pleasant
14 Jan 2024
Kyle

So so

Nice place. Staff was great. Breakfast was good. The bummer is we picked this hotel for the indoor pool but it's out of order.. somethings are uncontrollable but we're visiting family in town and that was the point coming to this place
Friends_and_family Family
10/10
Exceptional
16 Nov 2023
Lu
We loved looking at the mountains from our hotel room. Reno’s steak house and McDonald’s was next to the hotel. We plan to visit again and will most definitely stay here at Best Western.
Leisure
8/10
Excellent
21 Sep 2023
Matthew
It was under construction during my stay.
Business Self
10/10
Exceptional
15 Sep 2023
Mary

Excellent service

It was a wonderful stay. And Holly was very polite and got what we needed. I would recommend Best Western to all my friends. The check in Ladies were polite and very helpful when Questions were asked.
10/10
Exceptional
12 Sep 2023
Paula

Would stay again!

There was a lot of remodeling going on but I was in one of the newly renovated rooms. It was very nice, clean no issues at all. Plus there is a great restaurant on site Renos excellent!
Friends_and_family Friends
6/10
Pleasant
11 Sep 2023
Gail
Older facility but clean and now under construction.
Leisure Pet
10/10
Exceptional
09 Sep 2023
Mary

Best place

This place is the Best place to stay every one is polite, friendly, very helpful and Courteous. When ever I go to Wise Va, I book at Best Western hotel. If I was to rate them it would be 10 out of 10.
Friends_and_family Family
6/10
Pleasant
14 Aug 2023
steven
Service was fine, breakfast was good. Our room had a musty smell to it, that was only bearable for 1 night. Carpet in hallway needed replaced for sure. Overall a few improvements and it would be ok. They were doing some renovations down the hall.
Leisure
6/10
Pleasant
13 Aug 2023
Jenifer
The outlets didnt work and the whole place smelled like weed
Leisure Family
10/10
Exceptional
10 Aug 2023
Jennifer
Staff was very friendly and professional at check in!! Sweet young lady and very helpful!
Breakfast was good and love how they are renovating the place! We travel to and from Indiana a couple times a year and this is our new stopping place!
Leisure Family
6/10
Pleasant
18 Jul 2023
Shannon
We checked in and there was green stuff in our sheets so we asked for them to be changed and no one came. Also I asked if the pool was open but it's not so that was sad.
Business_and_leisure Family
10/10
Exceptional
24 Jun 2023
Barry
Had a good breakfast: scrambled eggs, toast, muffins, sausage gravy, byscuits, cereal, juice and coffee.
2/10
Poor
19 Jun 2023
Ricky
This hotel is under construction and had little to no cleaning done. The room smelled like a smoky bathroom.
Business
10/10
Exceptional
30 May 2023
CHRISTOPHER
1st time staying. Visit the area every Memorial Day weekend. Looking forward to our next stay there
Leisure Family
8/10
Excellent
29 May 2023
Shaunna

Pleasant stay

The room was spacious and the king size bed was comfortable. We enjoyed the coffee pods supplied for the in room coffee maker. We appreciated the small fridge and microwave provided. TV worked well. Pillow were comfortable. The hotel was being renovated so there was dust everywhere and plugs hanging out of the wall is some common areas. Staff were pleasant but not overly friendly. Ice machine on our floor was broken. Overall we were pleased with our stay. Once the renovations are complete this place will most likely be top notch! Just remember, no matter how nice the hotel is, customer service is what brings people back!
Partner
10/10
Exceptional
16 Mar 2023
Laura
Hotel is under renovation, full, but very quiet.
Leisure

Location & surroundings

Best Western of Wise
124 Woodland Drive SW, Wise, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 3 more nearby hotels

Best Western of Wise

57 hotel photos