Name: Super 8 By Wyndham Smithfield
Address: 735 Outlet Center Drive, Smithfield, 27577, US

4/10

Poor

02 Aug 2026

Joe

Girl at the front desk at check in was very nice and friendly, other than that the hotel is very run down and looks more like a cheap hotel with broke down cars in the parking lot. Owners clearly do not care about the hotel.

4/10

Poor

31 Jul 2026

LYNWOOD

The price was nice but the hotel is being run down. The breakfast was okay but needs improvement. The elevator was broken and we was told it had been broken for a while. We could not access the room that we had reserved because we could not take our luggage and other belongings up two flights of stairs. They refused to give us some of our money back. We will not be returning.

6/10

Pleasant

28 Jul 2026

Kashif

It was nice for what we needed it for, a place to sleep. Clean Room.

4/10

Poor

24 Jul 2026

Steven

The room wasn’t too bad, except there was no soap, no lotion. Hallways were filthy! Elevator out of service. Not much of a breakfast. We got a cup of coffee and went to Waffle House. Won’t be back!

10/10

Exceptional

22 Jul 2026

MICROBIZ

The people who work here treat you like family. It's what keeps us books h this hotel when in town!

2/10

Poor

22 Jul 2026

Emmett

I would never stay at this place again very dirty and nasty

Family

6/10

Pleasant

20 Jul 2026

Jorge

Very Ghetto, dirty pool and floors, roaches in the breakfast room.

Partner

4/10

Poor

19 Jul 2026

Kira

The room was in unacceptable condition. There was mold growing in the bathroom and on the window curtains, and we found bugs in the room. The toilet had visible dirt and pee on it. The pillows and sheets were dirty, and the comforter had small a holes in it. The room also smelled bad.

Because of the cleanliness and maintenance issues, we did not feel comfortable staying and decided to leave instead of spending the night. I do want to acknowledge that the staff was kind and, and they gave us a refund, which we appreciated.

Friends

10/10

Exceptional

19 Jul 2026

martina

Clean room, kitchenette with pots,pans,dishes,utensils and appliances. Washer and dryer. Comfortable king size bed
Good size suite with ample space.

Family_with_children

2/10

Poor

16 Jul 2026

Joann

Room was filthy, in fact the entire place was dirty. Do not stay there. It’s more of residential place where the homeless stay,and they do not keep it clean. We checked in late around 3am just to sleep, and there were people hanging out in front.

Friends_and_family Family

2/10

Poor

14 Jul 2026

Robert

Honestly this was probably the worst hotel I’ve stayed in. The reviews are misleading, and the hotel was filthy and pretty unsafe. The elevator was broken so we had to take the steps which were disgusting. There was trash in the stairwell which also included a nasty looking ice machine. Within 15 minutes of walking into the room, we had to kill two roach like bugs on the door and the floor. Another ran out from the corner a few minutes after that. Needless to say we slept on top of the covers. In the middle of the night someone’s car got broken into and almost stolen right outside our window. We got zero sleep from all of yelling and police activity. The next morning we even passed on breakfast as there were full trash cans and flies all over the kitchen area. Do yourself a favor and do NOT stay there.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Mook

Everything was great. I had a lovely stay

Friends

2/10

Poor

11 Jul 2026

Kimberly

The room and hotel were disgusting, unfortunately. I waited to take our luggage in until we checked out the room. So glad we did!!! We immediately went to the desk, asked for a refund (explained why) . She gave us our money back & we went & found a nice clean hotel!!!! Worse place I’ve ever walked into.

Partner

2/10

Poor

11 Jul 2026

Marquita

Do NOT stay at this hotel, upon entering it looked like a halfway house not a hotel. People all hanging out in the foyer and front door. The woman who checked us in was very pleasant but dirty.

The room was disgusting, things stuck to the floor and smelled horrible. We immediately checked out and went to another hotel!

Friends_and_family Family

4/10

Poor

10 Jul 2026

Jill

Stay away! This is more like an extended stay. Lobby was extremely hot and the carpets had stains. I believe housekeeping does the bare minimum for cleaning the rooms. Truly disgusting. Will never stay here again.

Family

4/10

Poor

06 Jul 2026

John

It had a peculiar scent, couldn’t tell if it was stale cigar or passed gas, maybe a combination, I only used the place to sleep in and the bed was comfy although there was a nasty stain on one of the sheets, and I went in the pool once and not again in my 5 day stay. For $90 a night I expected better but what can you do, oh forgot about the coffee, it tasted like they made 40 cups from a 12 cup package

Partner

6/10

Pleasant

05 Jul 2026

Diana

To sleep is ok. The police were at the location a few times during my stay.

Self

6/10

Pleasant

03 Jul 2026

Geoffrey

Good location and very friendly staff however, the overall condition and cleanliness of the property left a lot to be desired

Family

8/10

Excellent

01 Jul 2026

Tammy

Very clean nice people wish ac would not freeze but great hotel

4/10

Poor

25 Jun 2026

Pearl

I had two rooms and the light was out in the bathroom. They didn’t have enough clean towels and washcloths to give me. The hallways were dirty, trash piled up at the end of the halls, and kids running down the hall late at night. Housekeepers came in my room while I was out and took my dirty linen but didn’t replace it.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Tammy

Very nice motel staff great

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Stephen

In general. It was a comparatively good value. Driving access to and from the motel was difficult due to road construction in the immediate area. The room was clean. There were a few things that should have been taken care of: loud squeaking bathroom door and sink only had a trickle of water. Water pressure in shower was fine. Elevator to 2nd floor in-op. In spite of shortcomings, I would stay again.

Self

8/10

Excellent

12 Jun 2026

Mike T

The property looked untidy and dirty on arrival and isn’t kept well but the room was very clean and well equipped. Breakfast was adequate, staff were helpful. Many restaurants nearby which was great after a long car journey.

Partner

10/10

Exceptional

11 Jun 2026

Sylvie

Decent Place for the price. Room was clean and spacious. Bathroom was very clean. Breakfast was very simple but again, for the price. Great location with a lot of restaurants in close proximity.

Self

6/10

Pleasant

11 Jun 2026

Jacqueline

Not too bad for the price. We enjoyed the pool. They could do much better with cleaning the rooms & hallways.

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

Brittney

It was a decent place to stay unfortunately we lost our place and we have stayed almost 2 weeks.. overall good. But some things are questionable

Family_with_children

8/10

Excellent

09 Jun 2026

Melissa

The staff was amazing, the room did have an odd odor but for something quick and cheap when traveling with our dog it worked well.

Partner

6/10

Pleasant

08 Jun 2026

Adriana

Air conditioner was effective and parking was easy

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Brandon

It was a good stay

6/10

Pleasant

07 Jun 2026

Kristin

Room was very clean. Staff were nice! AC was excellent. Parking good.

Friends_and_family Family

6/10

Pleasant

04 Jun 2026

Melonie

Some strong odors

Partner

2/10

Poor

03 Jun 2026

Tiffany

The girl that checked us in was very sweet, but the place itself was disgusting. I never leave a bad review, but I pray no one goes through what we did. There was screaming and fighting going on in the parking lot when we went to get our things to go find another hotel. Top to bottom, nasty and sketchy. And when we checked out, I’m not sure the guy actually worked there.

Friends_and_family Family

2/10

Poor

03 Jun 2026

Alanya

We arrived late and with our dog, so finding another hotel wasn’t an option for us unfortunately. Our room was down right disgusting. Light hanging for the ceiling by a screw, toilet didn’t flush correctly, stains on the floor, substance of some sort in the shower, broken furniture and so much dust. The front desk clerk couldn’t be bothered to pay attention when her phone was more important, so I didn’t even complain because I was so disgusted and tired. We slept for 4 hours and left quickly. This HOTEL SHOULD BE SHUTDOWN!!

Partner

2/10

Poor

03 Jun 2026

michael

The hotel was dirty

Friends

10/10

Exceptional

30 May 2026

Tina

Very nice staff

Partner

2/10

Poor

30 May 2026

Veronica

The facilities was the room horrible, dirty, bad smell, stains everywhere and mold.

Self

6/10

Pleasant

26 May 2026

John

Hotel is not being maintained inside or out. Stayed here before and the care has deteriorated Hallways were dirty and outside doors were propped open and not locked.

Partner

4/10

Poor

23 May 2026

Gary

Room smelled like smoke, dirty wash cloth on the sink, toilet was dirty and the smoke detector was laying on the counter. Beds were made and comfortable and the front seat staff was friendly!

Friends

10/10

Exceptional

23 May 2026

Tanmeng

Very helpful nice staff. Clean and large room. Breakfast was fine. Blueberry waffle mix.

Coffee wasn’t great… but that’s my only negative comment. But this place is very close to Starbucks and a Sheetz for great coffee.. so no big deal

I felt safe. Nice, well cheap hotel

Family

6/10

Pleasant

17 May 2026

Jeffrey

Room was ok

8/10

Excellent

17 May 2026

Bill

Hall carpet was terrible, room bath terrible, patching poor, paint didn’t match

2/10

Poor

13 May 2026

Dagoberto

Very dirty room and rats in there they bite my food. No refrigerator working. Terrible odor.

4/10

Poor

13 May 2026

Yinting

The TV did not work, and we could not connect to the WiFi. The toilet was clogged when we arrived, then it clogged again later during our stay. The carpet was dirty. There were multiple people just hanging around - it looked like they lived there. The manager and his son were nice people. It is pet-friendly; we were able to bring our dog. However, I would not recommend this motel nor will we be returning.

Pet

2/10

Poor

05 May 2026

Patrick

Property has gone down hill over the years. Roaches. Need I say more.

6/10

Pleasant

04 May 2026

Terrell

The staff was very helpful but for some reason after we left the room each evening we had to get new room keys to get back in. The sofa in the room had stains all over it. Did not want to sit on it.

Family

10/10

Exceptional

04 May 2026

Steve

Great staff, clean rooms and things to do close by.

Self

2/10

Poor

03 May 2026

Khadijah

Was literally checked in by a girl holding a baby! Nobody had on a uniform. The room smelled awful.

4/10

Poor

02 May 2026

RHODORA

Had to wait 10 minutes for someone to show up and check me in. When I got to my room, it was blocked open and looked like someone had snuck in to take a shower because towels were used/missing. I was way to tired to deal with it, so I just let it slide. Ragged linens need to be replaced and hall carpet in serious need of vacuuming/shampooing. People loitering around entrance. Breakfast was decent.

Self

2/10

Poor

28 Apr 2026

Helio

Was very disappointed. The entrance and the breakfast area were quite dirty, which is unacceptable. There was a very unpleasant smell as soon as I walked in. Additionally, there were children playing behind the front desk/service area during check-in, which felt very unprofessional. I hope management takes steps to improve the cleaning and staff organization.

2/10

Poor

27 Apr 2026

Rita

No clean,
The bathroom tap was leaking terribly and was filthy. The furniture was worn and dirty.

Friends

8/10

Excellent

25 Apr 2026

Dwight

Out dated Hotel. Lobby floor very dirty
Snell very strong of Marijuana

Partner

10/10

Exceptional

25 Apr 2026

carlos

Great relaxation

Partner

8/10

Excellent

23 Apr 2026

Noemi

The room was clean, it was just a lot of smoke smell but other than that it was good.

Partner

10/10

Exceptional

23 Apr 2026

Geramy

I love this place… just wish the pool was open

Partner

6/10

Pleasant

19 Apr 2026

Thibault

Friendly staff , breakfast was ok. Enough for one night but not more

Friends_and_family Family

2/10

Poor

19 Apr 2026

Mary

The air condition wasn't working the pool wasn't working you had several broke down Vehicles being worked on in the parking lot

Family_with_children

10/10

Exceptional

19 Apr 2026

David

Very clean well kept does appear they've had to do some repairs recently. Our bed was very comfortable
Staff is fabulous
Continental breakfast had more available than some places and less than others Well worth our money definitely will stay again if in area.

2/10

Poor

19 Apr 2026

Adrienne

The whole place is run down and disgusting. White stains on the bed skirts, a dried up booger on the bathroom wall, debris on top of the comforter. Even in a nonsmoking room, it smells like 90 years of deeply embedded cigarette smoke. Pool was closed, elevator was broken. Had to go to the front desk and beg for towels twice before they were delivered. The frosting on the cake was the cockroach scuttling up the wall in the breakfast area and the trail of ants by the bagels. Spend $40 more and stay at any of the other area hotels; there are plenty to choose from.

Family_with_children

6/10

Pleasant

18 Apr 2026

david

Trash all the hall. One employee was yelling and fussing at another employee at front desk. Pool was closed and the pool was the only reason I chose to stay there.

4/10

Poor

15 Apr 2026

Kimberly

Hotel is run down, dangerous at night, I came in late from my event, people outside in parking lot music loud, smoking and drinking. Room next to me, seemed like a long stay tenant, dog barking, loud music and loud talking. Everyone at front desk was sketchy. Will not stay at this location again. The only plus it’s next to outlet.

Self

10/10

Exceptional

15 Apr 2026

Kevin

Great location, big rooms, firm comfortable bed, friendly helpful staff, clean and well-stocked breakfast room - excellent value.

Family

8/10

Excellent

12 Apr 2026

Yolanda

My stay was good Samantha and her crew were great very friendly only downside was that the pool didn’t work the whole time

Friends_and_family Family

4/10

Poor

11 Apr 2026

Jenny

Whole facility was very dirty. Room appeared to not be cleaned from last user. Dirty clothes from previous person left in room. Elevator not working so had to hike 8 bags up the stairs. Desk person had crying baby with her. After seeing the cleanliness of the facility we skipped the breakfast. Ac worked well.

Family

2/10

Poor

09 Apr 2026

Howard L.

This hotel is in such poor condition! The amenities weren't working. Both the pool and the elevator were out of service. Our bedding had cigarette holes, and the hallway carpets were soiled filthy. And we even saw a roach in our room.

Partner

10/10

Exceptional

09 Apr 2026

Charles

I needed a room for a couple of nights for work in the area and based on the price my expectations were low, but when I arrived in my room I was pleasantly surprised by the condition. The room has nice flooring (not carpet) that was in good condition and clean, the bathroom was in good condition and the shower had decent pressure and was plenty hot enough. The bed was comfortable and I slept well. There was a decent breakfast with self serve waffle maker and some other items. Plenty of parking and well lit parking lot.

The only negative that I can think of is there was some noise in the hall but it didn't last too late in the night.

Something good to know is that they required a CASH deposit that was returned on checkout (they have an ATM in the lobby to get cash)

Overall it is an older place that has had some updates in the places that matter most, the staff was pleasant and helpful.

I would absolutely stay here again if the need arises.

Self

6/10

Pleasant

08 Apr 2026

Barry

It was average, beds were clean,room was clean all and all it was average.

Self

10/10

Exceptional

08 Apr 2026

Desiree

We stayed one night and it was queit, very clean the employees the next morning asked how our stay was. The girl at the desk didn't seem too friendly but everyone else was great!

8/10

Excellent

07 Apr 2026

Yolanda

Room was clean when arrived staff was nice

Friends_and_family Family

4/10

Poor

07 Apr 2026

Marsha

We specifically booked this hotel bc it had a indoor pool and we were traveling for a long day with kids and wanted to let them swim. We didn't know the pool was closed until after we checked in. When I asked the front desk they said the Internet is slow to update the site regarding the pool even though the sign out front that they physically controlled advertised the pool. When I said we only booked here bc of the pool I was quickly told you can get your money back and go somewhere else. It was Easter Sunday, so our options were limited. The property was very much lived in as they were all hanging out front blocking the walkway for customers.

Family_with_children

6/10

Pleasant

05 Apr 2026

milagro

The staff was outside the front door smoking cigarettes when I arrived. Once I walked through the smoke I was checked in, the staff seemed nice. The pool was not working, neither was the elevator. I left to rake care of business and came back to relax and take a shower. I found out there was no soap or shampoo so I rinsed off and went to bed. I tried using the tv but it was not connecting to the wifi. Too tired to fuss, I used my phone for a few minutes and tried to sleep. There was alot of activity in the hallways and above me it sounded like someone was moving furniture. Definitely would not recommend even as I did, a quick, overnight stay.

Family

2/10

Poor

03 Apr 2026

Marycatherine

Awful! Go to check in and there’s people hanging out by the entrance smoking one of them being the girl who was working who left a sleeping baby behind the counter! She seemed like she had a bunch of friends there just hanging out. The smell was awful!!! Entered the building and it smelled terrible of cigarettes. Get in the room and the musty/mildew smell was so awful I almost took the loss and got another hotel. If it wasn’t late I probably would have. Thank god it was only 2 nights. The room was dirty. Dirt on the bathroom floor, bedroom floor was sticky. Bathroom light didn’t work only the light/fan. Fan was so ridiculously loud. I was in room 105 around the corner from the desk it was very loud all hours of the day/ night. As my son and I were walking in the side door a guy with a LIT blunt held the door for us. Smoking before he was even out the building. The pool was out of order. They shouldn’t advertise an indoor pool if it’s not in use. We got this hotel hoping it’d be better than the last one and it was way worse. Will not stay in a super 8 again.

Friends_and_family Family

6/10

Pleasant

02 Apr 2026

Lyle

Staff was helpful, average cleanliness, seemed carpets in hall were dirty and faded, felt a little uncomfortable with people that seemed to hang out at the property, lots of second hand smoke.

Family

6/10

Pleasant

01 Apr 2026

Jason

The room was clean enough, though the floor was quit dirty and needed mopping. The carpet in the hallways were terrible though and in bad need of cleaning. A far cry of our stay two years ago.

Partner

10/10

Exceptional

31 Mar 2026

Kandra

Great stay overall

4/10

Poor

29 Mar 2026

Nathan

Pool was closed which was the whole reason i picked this hotel. Lots of dogs in rooms parking seen a unaccompanied puppy peeing in the hall. Baby play pin in the grass by the front door with toys around on the ground people on lawn chairs camped out by the front door at all hours breakfast was a joke coffee was undrinkable had waffles but batter looked sketch. Could be a nice hotel but needs cleaned up and management changes

Partner

4/10

Poor

29 Mar 2026

Tanja

Indoor pool advertised on website and on sign outside hotel but the pool is down the elevator is broken. Had I known any of it upfront I wouldn’t have booked. Non refundable booking though only reason we booked was for the pool

Family_with_children

10/10

Exceptional

29 Mar 2026

David

Clean room prt friendly staff was great

Partner

8/10

Excellent

27 Mar 2026

Theresa

Staff was super nice. We were there mostly to sleep didn't use anything of the amenities except the pool the first night.

Friends

6/10

Pleasant

24 Mar 2026

Cheryl

Check in guy very nice. Room remodeled. Soft, clean bed, nice floor. But the room floor by the garbage can needed a deep cleaning. Outside hallway the carpet is so dirty, it is off putting along with a faint pot smell. Pool was closed. Breakfast is toast, cereal or waffles. We slept well. The staff and the beds were the best part.

8/10

Excellent

17 Mar 2026

Charleen

Yes

Partner

10/10

Exceptional

16 Mar 2026

Randall

Friendly staff,

Partner

10/10

Exceptional

14 Mar 2026

Steve

Friendly and helpful staff. Clean room and dining and shopping nearby.

Self

6/10

Pleasant

11 Mar 2026

Thomasina

It was ok

4/10

Poor

08 Mar 2026

Douglas

Wasn’t a clean place or quite very noise all night long

Partner

8/10

Excellent

06 Mar 2026

Angela

This is a nice hotel for an overnight stay i didn't liked how dirty the carpet was but you get what you pay for

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Kenneth

Spent 1 night driving through, a Friday. A great rate and pretty much everything you would want for good nights stay while traveling, looks recently renovated, rooms clean and quiet.
Never heard my motel neighbors in their rooms. Good wifi and water pressure, plenty of hot water. Nice tv and channel options, fridge and microwave clean and working, comfortable bed, good lighting options and HVAC that works and you can control. Parking lot well lit and organized allowing you to park close to room and felt safe.,a Mcdonalds and Aldi. About 3 blocks from motel, quick access on/off 95. Would happily stay there again. Did not try breakfast , only negative, and a minor one- bath towels seemed a little thin, and seemed to be left behind with all the other successful upgrades.

2/10

Poor

18 Feb 2026

Crisbet

Front desk very very nice, bed was comfortable to sleep but in the room even that it was not smoking it smelled like cigarettes. A lot of roaches in the room . Only cereal , bagels and waffles for breakfast, nothing else. The coffee machine was broken. Sorry but I won’t stay here again.

Leisure Pet

10/10

Exceptional

16 Feb 2026

Alexus

Clean

Self

10/10

Exceptional

16 Feb 2026

Alexus

Clean

Partner

10/10

Exceptional

16 Feb 2026

Alexus

Yes clean and comfortable

Partner

2/10

Poor

15 Feb 2026

Casandra

Honestly the staff they were all very nice ! But this hotel is gross!! It’s roach infested it has a very old feeling the smell is terrible . This is actually the worse hotel I ever stayed at! I will NEVER come here again!

Friends_and_family Family

6/10

Pleasant

11 Feb 2026

Doug

The room (122 itself was fine except the heat didn't work!
Moved me to room (132) and that was marginally better. Might want to get an inside shower curtain for the tub so that water doesn't leak all over the place! The TV situation was very easy in room 122, not so much in room 132. And NO coffee at a Continental Breakfast? \"Out of Order?\" Made some in the room and it was so watered down, not drinkable. Front desk wasn't rude, by any means, but not super helpful either. But, hey, a good price for the nite.

Self

6/10

Pleasant

09 Feb 2026

Thomasina

The whole hotel needs a renovation

Leisure Partner

6/10

Pleasant

07 Feb 2026

Sandy

Have stayed here many times and it has definitely gone down over the last 10 years but beds are still comfortable good for one night on the interstate.

Self

8/10

Excellent

07 Feb 2026

Gwen

Hotel was dated, but decent for a weekend stay!

Friends_and_family Family

2/10

Poor

02 Feb 2026

Keyocko

This property was very filthy and disgusting. The carpet in the hallways was extremely dirty. Also there was a mildew odor that followed me outside

10/10

Exceptional

02 Feb 2026

Randall

Renovated room with good service. Front desk and employees were helpful

6/10

Pleasant

01 Feb 2026

Shannon

Hilarious. We weren't disturbed in our room, but what you should know. This is not a professional stay. There is babies and children behind the desk with about 5 adults, while talking to you they are talking to each other and sniffing dirty diapers. The other people and staff live here. There are broken down cars some even on manmade lifts. Constant chaos, many mistakes made during checkin and check out. Keep an eye on your card. However.... friendly? LOL

Friends_and_family Family

8/10

Excellent

12 Jan 2026

Brigitte

Le staff était tres gentil. Les resto a distance de marche. Déjeuner tres hien avec gauffre.

Family

10/10

Exceptional

09 Jan 2026

Michael

Wonderful