Name: Baymont by Wyndham Troy
Address: 1013 Highway 231 South, Troy, 36081, US

10/10

Exceptional

05 Jul 2026

David

Very well maintained for my brief stay and a solid value

Self

8/10

Excellent

24 Jun 2026

Piyush

All good

Partner

4/10

Poor

19 Jun 2026

Elizabeth A

Did not get a king bed which was reserved. Breakfast was minimal. Outside was older looking up close.

Partner

4/10

Poor

08 Jun 2026

Kevin

The door had massive stains on the outside and the curtains had what looked like blood or rust tains that you could see from outside the room looking in. There were personal belongings sticking out from the bed and chair from the previous guest and there was dirt and mildew around the tub and toilet. The TV didn’t work, and the housekeeper woke me up at 9am the first day and then after yelling I’m ok and to come back the second day 4 times they still came in the room while I was sleeping. I admit I forgot the do not disturb sign twice but 9am is a bit early for a room not checking out that day. The housekeeper was very nice and very friendly and so was the front desk person. The quality of the rooms and property were gross though.

Self

4/10

Poor

20 May 2026

Brian

Room was old and needed updating and a good cleaning. The only thing that appeared to be fresh were the linens. Staff was fine and helpful with questions about the area.

Breakfast was nonexistent compared to other places we have stayed.

Very disappointed in the lack of care at this motel.

Partner

4/10

Poor

24 Apr 2026

Cheryl

Room was clean, just old, chair was badly stained, tv remote hard to use & breakfast was very poor, apples were the only fresh thing. Waffles, sugary breakfast cereal, barely any coffee…that was it!
Places around easy to get to for food, some within walking distance.

Self

2/10

Poor

23 Apr 2026

Nicholas

By far the worst Baymont that I have ever stayed in. The room was gross, A/C didn’t work, holes in the walls, etc.

Family_with_children

4/10

Poor

23 Apr 2026

Lisa

I stayed here recently and unfortunately was not satisfied with the condition of the room. Just walking to the door was a turn off seeing the condition it was in. There was a noticeable unpleasant smell as soon as I walked in, and the carpet appeared dirty. The lounge chair was also filthy and didn't seem like it had been properly clean. In addition, the hairdryer was loose and falling off the wall, which gave me the impression that basic maintenance is being overlooked. I did see a couple of roaches. If the owners took more time to focus on cleanliness and upkeep, this property could be much more comfortable for guests. As it stands, I wouldn't choose to stay here again.

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

Oleg

Breakfast was passable, furniture was dirty ☹️

2/10

Poor

05 Apr 2026

Donna

Initially given a room used for storage. The
Fridge was dirty , the heat/ac vent was broken. The tv was doing something weird and
Talking. The beds were uncomfortable. Web site said pool , and it was filled in with concrete. And they ran out of breakfast an hour before breakfast was over including coffee . I choose this one because of the Wyndham name . It makes me not want to trust that as meaning quality.

Family_with_children

6/10

Pleasant

04 Apr 2026

Sara

None of the staff would give us enough towels for everyone in the room. The beds were terrible and we ended up buying pillows because theirs were tiny.

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Kathy

Parking was good, next to my room
Was worth what i paid for it.

Family

4/10

Poor

13 Mar 2026

Velma

Room had a stale smell. Beds were awful. Would never stay here again.

Family

8/10

Excellent

26 Feb 2026

Lowell

Staff was congenial, room was clean, bed was comfortable.

2/10

Poor

23 Feb 2026

Karla

Sofa was covered with stains, dirty towel behind bathroom door, tv difficult to use are fuzzy picture, curtains were barely attached and outside of most doors were dirty and banged up. Wyndam’s name should not be attached to this property. We were very disappointed.

Partner

2/10

Poor

18 Feb 2026

Daniel

Staff was friendly but the room was not clean. I checked in and went to the room and immediately went back to the front desk and checked out and went somewhere else.

Family_with_children

2/10

Poor

25 Jan 2026

Nerita

Poor customer service from the owner of the hotel.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Harry

Need a proper functioning toaster. Everything else fine

4/10

Poor

20 Jan 2026

James R.

The room felt old. It was unclean, a partial snickers wrapper and other trash against the wall by the lampstand. No real plugs next to the bed for phone, tablet or other charging (Too far away and only on one side). There was no shower soap, only hand soap, which made me feel underprepared because I normally will carry shower gel, but not this time. No conditioner, no lotion, Breakfast: 5 different electrical junction boxes are uncovered (which a fire inspector in Florida would close the business down until repaired, one of the heater units was not working, something in a cardboard box (TV?) was against the back wall, covered with a sheet, but it had been there for such a time that places on the sheet were dirty, the coffee 'machine' was terrible, the Expedia notes stated that the breakfast was very nice. there were 8 slices of white bread (only), 7 mini-muffins (one type only), no bagels, no oranges or bananas, 9-10 apples, 2 types of cereal, and watered down waffle batter. Very disappointed and I thought I was at a Motel 9 instead of a Baymont. This hotel needs to ne downgraded from the Baymont brand. I do not recommend and I feel the website description was inaccurate. A far cry from the Baymont I stayed in last week.

Business Self

10/10

Exceptional

19 Jan 2026

doris

The staff was very helpful

Self

10/10

Exceptional

19 Jan 2026

Brianna

Nice place with enough food and shopping nearby

6/10

Pleasant

11 Jan 2026

David

Room smelled of old smoke. Fridge was filthy and freezer froze up.

Leisure Self

8/10

Excellent

03 Jan 2026

Stephanie

Room was spotless therefore the hairdryer did not work.

Friends_and_family Family

2/10

Poor

06 Dec 2025

HEATHER

This room was the most disgusting place I have ever stayed at. I have traveled to all lower 48 states. The couch was horribly stained. Looked like they could have picked it up out of a landfill. There was huge holes in the walls and the carpet was nasty. Spend a few more dollars and go down the road. If I had seen the room prior to checking in we definitely would have gone elsewhere. Tired after being on the road for 14 hours

Partner

8/10

Excellent

04 Dec 2025

Janice

The staff were extremely helpful and friendly.

Leisure Partner

8/10

Excellent

27 Nov 2025

Edwin

The stay was good.

Self

6/10

Pleasant

24 Nov 2025

Jonathan

Room was in below average condition and needs some TLC. Curtains were aged, had some heavy wear (visible patches of light) and not completely hanging. Door allowed daylight through.

Upon entry into the room, there was dead grass or other random trimmings on the floor and the bed.

The floor in the bathroom was questionably clean - there was a residue on the floor that looks like mud but wasn't. The bathtub had a sticker on the wall of the tub that no one has bothered to scrape off either.

A few small bugs were found on the counter and mirrors. Probably baby roaches.

The TV worked, fridge worked, water in the shower was hot. The location was great. Walking distance to a lot of retail.

Good truck parking area on the back of the property. I wish the property was pet friendly though - a lot of drivers have a dog, and although they advertise Truck Parking - they do not allow dogs. I got confused when booking as there is another Wyndham property very close by that also has truck parking and allows dogs, but only has two truck parking spots.

10/10

Exceptional

10 Nov 2025

Allen

Manager was excellent

10/10

Exceptional

09 Nov 2025

David

Helpful staff. Next door to Wendys and others.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Angie

Yes. Everything was great

Partner

6/10

Pleasant

22 Oct 2025

Marilyn

Will not stay here again.

Leisure Partner

2/10

Poor

19 Oct 2025

Devorne

The room stinks very bad smelt like cigarettes, the room was in bad conditions don’t look like it been cleaned, the bed had dirty marks on it had to use my own covers, the bathroom was disgusting I had to put towel on the tub floor to shower, and a bug almost went in my purse. I do not recommend going there.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Hazel

The room was cheap and the beds were very comfy.

Friends_and_family Family

8/10

Excellent

06 Oct 2025

Katherine

Nice hotel, particularly for the price. Everything was clean, and very quiet. Close to lots of food options - Wendy's and Cook Out right next door. If you are there for a Troy University game, make sure to catch the shuttle that comes around up to 15 minutes before the game - free. Parking was easy with lots of lighting to feel safe. Breakfast was a little disappointing - with just a few options. But the staff was helpful, kind and courteous. I would highly recommend this location.

Leisure Family

2/10

Poor

29 Sep 2025

LaDonna

It was awful i changed hotels

Leisure Friends

8/10

Excellent

14 Sep 2025

William

Very comfortable, quiet, & convenient stay.

Leisure Self

10/10

Exceptional

06 Sep 2025

William

Everything and everyone is awesome

Leisure

4/10

Poor

05 Sep 2025

Verified traveler

Never again

Peeling paint, badly stained couch, worn out mattress, holes in the walls, missing outlet cover. Smelled like stale smoke

Partner

6/10

Pleasant

02 Sep 2025

Rhonda

The air conditioner was noisy!!! Breakfast was good!

6/10

Pleasant

24 Aug 2025

Michelle

No one at the front desk. No signs directing to the hidden ice machine. Minimal continental breakfast.

Leisure Partner

10/10

Exceptional

08 Aug 2025

Gregory

Nice

2/10

Poor

21 Jul 2025

Carolyn

Not worth it.

The bed was comfortable but that’s the only good thing about the room. There were mouse droppings on the bed, a toenail between the sheets on one bed. A dirty towel was left hanging as well as a washcloth on the vanity. Furniture was old and beat up. To top it off the security lock on the entry door was broken. There was supposed to be a continental breakfast but nothing was said to me at check-in and I saw nothing, not even a place that might offer even a cup of coffee.

Self

4/10

Poor

21 Jun 2025

Kevin

Staff was very friendly. Toilet seat had residue on it at check in and room smelled weird.

Leisure Family_with_children

6/10

Pleasant

20 Jun 2025

Keith

Beds where hard , rooms where clean though and staff was great rooms need updating

Leisure Pet

4/10

Poor

19 Jun 2025

Rebeka

There was a pill in the floor, hair on shower tub, and rhe air wasnt even on in the room. The keys only worked part if the time. The dresser was falling apart with wood shavings scattered around the bottom of it.

8/10

Excellent

23 May 2025

Derek

Decent room

Room was clean, staff was very friendly and helpful.
Hotel room was older and could of used some minor repairs/updating, but, remember, this was a discount room. You get what you pay for and I think this was a fair deal. If I wanted a a room in another hotel, I would have spent another 40 or $50 a night. Breakfast was decent, offering hot waffles, cereal, coffee, juice. Muffins.

Business

6/10

Pleasant

16 May 2025

Cindy

One night only

Refrigerator/freezer were dirty as was bathroom & vanity floor. Towel bar broken off wall by bathroom sink. A/C was noisy so made it difficult to sleep-not a good noise machine! One plus was they had new towels & washcloths. Also was a convenient location.

Partner

10/10

Exceptional

09 May 2025

Verified traveler

My room was missing a smoke detector and had an odor. Very economy type. Decent place to stay for one night.

Self

6/10

Pleasant

27 Apr 2025

Verified traveler

Needs some work.

Air conditioner was very loud all night and the mattress needed replacing.

Friends_and_family Family

2/10

Poor

18 Apr 2025

Damiana

I know its a low budget motel but cleanliness just takes effort. Wholes in the wall. The sofa was filthy and stained

Leisure Partner

10/10

Exceptional

11 Apr 2025

Alvin

Nice stay and near everything

10/10

Exceptional

11 Apr 2025

Dominique

Old but not bad at all.

Basic economy lodge.
They let me check in super early, and sign the papers later.
Did not smell a stitch of weed.
Plumbing was great.
No bed bugs in my stay,and the people are super nice.

Business

8/10

Excellent

03 Apr 2025

Alvin

It was cool for the price

Business

2/10

Poor

22 Mar 2025

Lisa

The property is outdated, bedding had stains, bathroom walls had feces or blood that had been removed on the wall walls, and the room was filthy.

Leisure Family

10/10

Exceptional

16 Mar 2025

Mark

The property is a bit shabby but a good value for the price.

8/10

Excellent

11 Mar 2025

Leon

Not updated, but clean and nice.

Partner

10/10

Exceptional

05 Mar 2025

Melanie

The gentleman who checked us in was delightful. The room was clean and close to a lot of things.

Leisure Family

10/10

Exceptional

26 Feb 2025

Paul

Brianna was so helpful and pleasant.
We requested a lower room as we are
seniors and she got it.

4/10

Poor

18 Feb 2025

Richard

No towels in our room. Had to go to front desk to pick them up. Bathroom was clean but the rest of room needs a facelift. Torn window curtain, peeling paint on door, major stains on furniture

Friends_and_family Family

10/10

Exceptional

03 Feb 2025

George

Older property but clean and comfortable. Young lady at the desk when checking in was faced some difficult situations for people checking in due to language barriers. She handled it really well. She also accomidated me to avoid a large group that could have been fairly noisy. Much appreciated.

Leisure Self

6/10

Pleasant

01 Feb 2025

Verified traveler

Place to sleep

Late night check-in was impersonal through a plexiglass window. Room was comfortable and clean. Provided breakfast was skimpy. Coffee was okay.

Friends_and_family Family

2/10

Poor

25 Jan 2025

Andy

I don’t understand if I booked a king size bed room, why was it given away???? They put me in a room with 2 full size beds which are tiny and is extremely inconvenient. I might not ever stay here again. There is too many hotels around here to have my king bed room given away

Leisure Partner

4/10

Poor

02 Jan 2025

Pam

The wall had a hole in it from the door handle, a burn mark on the comforter and the hair dryer was defective.

4/10

Poor

26 Dec 2024

Tameru

The place was very dirty. I originally reserved for two days but decided to cancel after just one day and moved to a different hotel. I do not recommend this place.

Business_and_leisure Family_with_children

6/10

Pleasant

17 Dec 2024

Gene

Ok

Building in need of restoration

Partner

4/10

Poor

01 Dec 2024

Verified traveler

Not so good! It was roach infested badly & I hated it!! But since my money was already paid, had no choice but to Stay!

Friends_and_family Family

4/10

Poor

22 Nov 2024

Barbara

No internet
No hairdryer
No extra blanket
2 pillows
Very few TV channels

Partner

2/10

Poor

04 Nov 2024

Mickey

Well, it's a two star motel, and it lives up to that rating. Way, way overpriced for our stay, but of course they did that because it was a Troy game weekend and they could stick it to us. Not worth it. Furniture looked like it was picked up at yard sales, and not cleaned. A little upholstery cleaner from DG would help.

Leisure Family

2/10

Poor

03 Nov 2024

Ava

Dirty bed sheets. Had hair and bugs on the linen. Hair and stuff on floor in bathroom. The manager apologized and changed the linens out. Dead spider was still in bathroom. Didnt try breakfast , entire hotel needs update for the price range

Leisure Family

8/10

Excellent

22 Oct 2024

David

Staff was great from manager to front desk to housekeeping...chatted with all of them and all were so considerate and genuinely friendly. Room was fine for the rate..no complaints with consideration of value rate.
Having a mini fridge and microwave was nice bonus for the value rate.

Business Family

8/10

Excellent

19 Oct 2024

Gerald

It's an old hotel and greatly in need of updates and refreshing. Worn, old, tired but clean

Leisure Self

10/10

Exceptional

08 Oct 2024

Glenda

Convenient

Leisure Family

6/10

Pleasant

03 Oct 2024

Susan

Room had something nasty behind the chair. Advertised as having pool and there was no pool. The latch lock was broken

Family

4/10

Poor

28 Sep 2024

Katherine

The place was dirty. Had to put towels on chair before I would sit on it. Missing towel bar. Ac rattled and very noisy. Felt springs in mattress. Breakfast at 8:15 am had no cups for coffee, no juice no waffle mix no muffins and no staff. He had left the property he said to get an energy drink Either his hair was wash abs wet or very greasy. Never will stay there again.

Partner

10/10

Exceptional

22 Sep 2024

teresa

Hotel staff

Leisure Family

2/10

Poor

11 Sep 2024

Brittany

The room smelled like cigarettes and ass. My back has never been in so much pain, the bed was so firm we may as well have slept on the floor if I weren’t afraid of bugs. Stains on the furniture. The fridge and microwave were filthy. Bathroom door broken. A group of scary men standing around room as we pull up. But hey. Only $75. 🤘

Leisure Partner

4/10

Poor

01 Sep 2024

ta

Can’t say enough nice things about the staff—friendly, helpful, accommodating—but the room was visibly dirty, there were whiskers and soap scum in the sink, and roaches everywhere.

Business_and_leisure Self

4/10

Poor

21 Aug 2024

cecilia

This property is in terrible shape. Our first room assignment stank of smoke, and after we signed a no smoking promise.

Leisure Family

6/10

Pleasant

29 Jul 2024

Verified traveler

Wouldn't stay more than 1 night

The stay was decent, we had 2 rooms and they both had their own complaints. The first room the air was on the lowest setting but the room didn't feel as cold as it should, the bathroom door handle was broken so it seemed like the knob would fall off at any point and the bathroom curtain liner was dirty. The other room wasn't as bad other than the remote not working and the office person had an attitude when we had to go down multiple times to get a new remote.

Friends_and_family Family

2/10

Poor

28 Jul 2024

Michael

The checkin lady was wonderful. She was polite, friendly and professional!!
The room was stinky, dirty, and pretty gross. The refrigerator had some gross gelatin in the freezer portion so it was unusable. Don’t think I’d ever stay here again.

The pool is filled with cement!! FYI!!

Leisure Family

4/10

Poor

27 Jul 2024

Shane

Room was filthy and outdated staff was horrible

Business Family

4/10

Poor

12 Jul 2024

Amanda

The pictures do not match the property. Pool has been filled in with cement. Building is surrounded by trash and old buckets of water.No ice machine or dryer. Staff is super friendly

Leisure Friends

6/10

Pleasant

06 Jul 2024

Verified traveler

It was okay

Friends_and_family Family

10/10

Exceptional

03 Jul 2024

margaret

Room was clean, and the breakfast was very good.

4/10

Poor

27 Jun 2024

Verified traveler

Cleanliness of the room was terrible

Friends_and_family Family

6/10

Pleasant

23 Jun 2024

allen

Troy Baymont

The room needs to be upgraded very soon, no phone or clock towel rack falling off in bathroom, 2 small pillows on queen bed and tv is working off antenna

Friends_and_family Family

6/10

Pleasant

18 Jun 2024

Christy

It looks like it could use a little remodeling and attention to paint, etc.

6/10

Pleasant

09 Jun 2024

David

Convenience & price

Leisure Family

10/10

Exceptional

05 Jun 2024

Mary

Doors ne d painting, room smelled of disinfectant strongly.

Business_and_leisure Self

8/10

Excellent

24 May 2024

tanya

Clean and friendly

Good stay for one night.
Clean and friendly staff

Friends_and_family Family

4/10

Poor

11 May 2024

Chris

The description said there was a pool.
They don’t have a pool. They give you a pass to the local rec pool instead

2/10

Poor

10 May 2024

Jacqueline

As soon as I opened the door, it smelled horrible. The sofa was so bad I didn't sit on or place anything on it. The curtains were dirty, and the torn-up mattress was lumpy. If there had been room anywhere else, we would have left.

Leisure Partner

2/10

Poor

04 May 2024

Adam

Don’t stay here. The room was disgusting. I wanted to take a shower after a long day of traveling. I didn’t even shower because the shower was so gross. If we arrived earlier than 9pm I would have canceled and went elsewhere.

Leisure Family_with_children

4/10

Poor

27 Apr 2024

Verified traveler

Disappointed traveler

Room was not clean as shown by small trash on the desk chair and rug, and hair of different colors and lengths found in the sink and tub. Furnishings are stained and badly worn. There were no hand or bath towels in the room. Outdoor pool was filled in and patio chairs were weather-worn and cracked.

Business

8/10

Excellent

08 Apr 2024

Rick

Our stay was satisfactory for the price

Leisure Family

10/10

Exceptional

06 Apr 2024

Payge

Pool closed . No ice machine but compfortable..
clean and nice ..

Leisure Partner

4/10

Poor

05 Apr 2024

Jennifer

This place is a dump. The non smoking room smells like smoke. The bathroom floor is dirty. And the measly pillows on the bed are flat as pancakes.

Leisure Family

4/10

Poor

02 Apr 2024

Verified traveler

Not the best

The room smelled bad. Needs some attention to some rough spots. Furniture needs to be repaired. Entry door really beat up.

Partner

6/10

Pleasant

31 Mar 2024

andrew

The motel is old and in terrible condition. Everything is run-down. For example, it looks like the bathroom door had been kicked in and cracked. Found black hairs in the sink. Furniture and refrigerator in sad shape. Breakfast looked OK, except that they had bread but no toaster.

Business Self

2/10

Poor

15 Mar 2024

Markice

Roaches everywhere. Dirty furniture

Business Self