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Best Western Troy Inn

Troy - AL · United States

100 Hunters Mountain PkwyView location

8.2/10Excellent1,003 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort8.2/108.2
Condition8.2/108.2
Location10.0/1010.0
Neighborhood8.4/108.4
Amenities8.2/108.2
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Troy Inn

The Best Western Troy Inn, conveniently located near Troy's main attractions, offers comfortable accommodations and renowned Southern hospitality. While our exercise facility and indoor pool are temporarily closed, we provide a 'Grab 'N Go' breakfast service.

Whether you're visiting for a Troy Trojans game, a business trip, or a family reunion, our dedicated staff is committed to making your stay seamless and relaxing. Enjoy the quality and convenience of Best Western.

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With a stay at Best Western Troy Inn in Troy, you'll be within a 5-minute drive of Troy University and Murphree Park. This hotel is 1.9 mi (3.1 km) from Johnson Center for the Arts and 2.2 mi (3.6 km) from Pioneer Museum of Alabama.

Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and microwaves. 50-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No alcohol served onsite Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Alcohol is not served at this property.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 30.00 per accommodation, per stay (maximum USD 30.00 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Troy University 2.8 km / 1.7 mi
Murphree Park 3 km / 1.9 mi
Johnson Center for the Arts 3.1 km / 1.9 mi
Pioneer Museum of Alabama 3.6 km / 2.2 mi
Veterans Memorial Stadium 4 km / 2.5 mi
Trojan Arena 4.1 km / 2.6 mi
Butter and Egg Adventures 8.8 km / 5.5 mi
Douglas Park 34 km / 21.1 mi
Luverne Park 35.3 km / 21.9 mi
Luverne Golf Club 35.5 km / 22 mi
Blue Springs State Park 51.6 km / 32 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 53
  • Number of floors (main building): 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 15 more facilities & services
  • Wi-fi
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Gym
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Green Key Global Eco-Rating
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Troy Inn

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 28 m²ROO.QN-4
    Room QUEEN SIZE BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Microwave
    • Internet access
    Show all 9 amenities
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Troy Inn

    Room QUEEN SIZE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-4

    Room amenities

    • Ironing set
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Microwave
    • Internet access
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Troy Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 28 m²ROO.H6-5
    Room AccessiblePhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    Show all 10 amenities
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Troy Inn

    Room Accessible

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-5

    Room amenities

    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Troy Inn

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q-5
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    Show all 9 amenities
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Troy Inn

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-5

    Room amenities

    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Troy Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Troy Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Troy Inn

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Troy Inn

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 28 m²ROO.KG-5
    Room KING SIZE BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wake-up service
    • Ironing set
    • Microwave
    • Internet access
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    Show all 9 amenities
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Troy Inn

    Room KING SIZE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-5

    Room amenities

    • Wake-up service
    • Ironing set
    • Microwave
    • Internet access
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Troy Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Troy Inn

8.2
Excellent
1,003 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
10.0 /10
Neighborhood
8.4 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Billie
We did have trouble with the thermostat but it could have been us not knowing how to use it. Every thing else was good.
8/10
Excellent
27 Jul 2026
Yolonda
It was clean and staff was friendly.
2/10
Poor
27 Jul 2026
Alicia
The rooms were dirty, they ran out of towels, had to go to Walmart and purchase towels and wash clothes. There was mold on the ceiling, told the front desk said we can checkout cause that's all she can do.
10/10
Exceptional
24 Jul 2026
Sharon
⭐⭐⭐⭐⭐

If I could give more than five stars, I absolutely would!

From the moment we arrived at the Best Western in Troy, we were impressed. The prices were very affordable, our room was spotless, and the breakfast was excellent—especially the biscuits and gravy! Everything exceeded our expectations.

The real standout, however, was the incredible customer service. The housekeeping team had rooms cleaned early so guests could check in sooner, which was such a nice touch. Then we met Miss Mitzy, who greeted us with the warmest, happiest, and most genuine smile. She immediately made us feel welcome with her kindness, humor, and positive personality.

The next morning, we checked out to attend a Troy University graduation. Unfortunately, when we got to our car, the battery was dead. Two different vehicles tried to jump it, but our SUV needed more power than they could provide. We were starting to panic because we were running late for the graduation and couldn’t get an Uber quickly enough.

That’s when Miss Mitzy did something we’ll never forget. Without hesitation, she offered to drive us to the graduation herself so we wouldn’t miss such an important moment and could deal with the car afterward.

Who does that anymore?

That kind of compassion and genuine care is incredibly rare. Miss Mitzy wasn’t just doing her job—she was taking care of people. She is an extraordinary employee and a truly wonderful person. We are so grateful our paths crossed with her! Thank you Miss Mitzy!
6/10
Pleasant
18 Jul 2026
Michelle
For the most part everything was good, our room did smell very musty though and it was so humid in the room the carpet was damp. It was very late and we were exhausted so we just went on to bed and I did not get a chance to say anything about it the next morning as they had several things the front desk was trying to take care of.
Family
4/10
Poor
17 Jul 2026
ALLAN
Room carpet was soaked with disinfectant. Bed mattresses were old and soft.
Paperwork required for stay did not meet normal business standards.
Pet
8/10
Excellent
13 Jul 2026
Howard C
It has a nice looking indoor pool, but we were informed that it is not heated. It was not being used that we saw so it is essentially useless.
The breakfast selections were OK
Partner
10/10
Exceptional
12 Jul 2026
Jennifer Rucker
Property was clean and staff was friendly. I’d stay here again!
Self
6/10
Pleasant
11 Jul 2026
Scott
Was nice and clean. Gave 3 stars because air conditioner fan made an unusual noise all night and had trouble sleeping.

Breakfast was good for most part but milk for cereal was sour.
4/10
Poor
11 Jul 2026
Melissa
Young girl working behind the counter was neither welcoming, nor helpful. She was not from the South…and you can definitely tell. Unfortunate, that she was the “welcome” face, of the hotel.
Family
6/10
Pleasant
10 Jul 2026
Thomas
Booked room through Expedia at a discount. Was assigned a room two doors from elevator, and with a view almost totally obstructed by the building’s exterior facade. Get what you pay for I guess. The electronic door lock was problematic and had to be tried several times before finally opening. The alarm clock would not set to current TOD. The bath fan was really loud and had not been cleaned in some time. The bath towels are cheap. Morning breakfast is provided but don’t expect much. Could stay here again for discount price, but will look for something else next time.
Self
4/10
Poor
10 Jul 2026
Anne
We stayed here twice in one month's time. I was sorry we hadn't remembered that the carpeting felt very damp. It was true in both rooms we stayed in. The bathroom door wouldn't close in the room of our recent stay. A tile had risen or the door swelled to the point the door couldn't go over the tile. The employee was very accepting of my reporting this , said she would report it. She did comment, \"They need to renovate this place.\" I recommend you look for another accommodation.
Partner
10/10
Exceptional
08 Jul 2026
Andrea
The breakfast was great. Clean room. Pool could use subs attention, but was usable
Family_with_children
10/10
Exceptional
07 Jul 2026
alan
Girl at front desk was very nice.
Self
6/10
Pleasant
06 Jul 2026
Roy
Strong odor in the room. Roaches and one cockroach in room. The staff was very helpful with the strong odor in the room. The breakfast was average each of my three days there. Plenty of parking spaces.
Self
4/10
Poor
05 Jul 2026
Rachel
The hotel, hallways and room, were very dark. The lights were really dim. The bedside table was coming off of the wall so we couldn’t use it. The tub was leaking and water was all in the floor and they didn’t have anyone on maintenance at night so they couldn’t do anything about it. The phone cord was broken so when I called the front desk I had to hold the cord in. All the employees seemed to be friendly, but it was apparent the owners are not going to put any money into the hotel. On a positive note, even though I felt like something was crawling on me, the hotel did not have bed bugs.
Friends_and_family Friends
8/10
Excellent
02 Jul 2026
Matthew
Nice hotel and location to stop at as part of our longer trip. Beds were comfortable. Property in an easily accessible location. Hotel seemed well kept. Breakfast was ok. Staff was helpful.
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Gary
Our room was very musty smelling
Friends_and_family Family
6/10
Pleasant
29 Jun 2026
Duran
Carpets need shampooed bad, in the rooms and the hallways, bathroom was not that clean, shower handle was about to fall off, AC didn’t work worth a crap, black spots all over the curtains right above the AC, in fact it seems as though the vent was put on wrong as it just blew the air straight into curtain instead of pointed to blow the air across room, pictures were deceiving
Friends_and_family Family
6/10
Pleasant
21 Jun 2026
Kadejah
Was out of WiFi for several days they said it was because of the storm nothing could be done
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Carl
Always polite clean rooms comfortable beds friendly staff will stay again
Partner
8/10
Excellent
20 Jun 2026
Lori
Staff was very gracious and helpful
Partner
10/10
Exceptional
19 Jun 2026
Jennifer
The staff was so friendly. Check in was quick and easy. Our room was very clean. Breakfast was amazing.
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Angela
Finally a nice option in Troy. There is nothing fancy about this, but the staff is kind, the breakfast is edible, the air is cold, and the room is clean. We have an incoming student TU and have been struggling to find these options at a local hotel.
8/10
Excellent
18 Jun 2026
Tiffany
Room was clean. Staff is friendly and helpful. Good breakfast. Easy parking.
Family_with_children
10/10
Exceptional
15 Jun 2026
Anne
The front desk woam that checked us in was very friendly. You could tell she loved her job. Hotel location on north side of town was perfect.
Partner
6/10
Pleasant
14 Jun 2026
Jennifer N
We had trouble opening our door when we first arrived, and it continued to get jammed occasionally during our night stay. Additionally, the toilet kept running and spraying water everywhere. Fortunately, I knew how to fix that, but not after using up all the towels in the room (only had 2). We had to keep the lid off of the back of the toilet tank in order to manually flush it every time. The side entry doors never did work, so even though it was shorter to go through the side door to get to my room, I repeatedly had to go to the front door. The breakfast was mediocre. The room air conditioner was rather warm.
The property however, was very clean in the bed was very comfortable, and everyone was at worked there was nice, so there’s that. It also felt like a fairly safe area. I would actually probably stay here again as long as they fix the maintenance issues.
Family_with_children
10/10
Exceptional
14 Jun 2026
Ana
Breakfast was a hot, full well flavored and cooked breakfast, including scrambled egg & sausage.
Family_with_children
10/10
Exceptional
14 Jun 2026
SETH
It's was a nice clean hotel for a one night stay.
Partner
10/10
Exceptional
10 Jun 2026
Tina
Great place, especially for the price.
Partner
10/10
Exceptional
10 Jun 2026
Rhonda
This was a nice clean stopping point while on our trip to the beach.
Family
6/10
Pleasant
07 Jun 2026
Robert
The property from outside & inside is Very used. It is typical of that Ownership groups, cut corners to save money. Our room carpet was filthy we didn't realize till we took a white washcloth w water & bottoms of feet turned black I think from workers Boots & help not vacuuming or carpet shampoo.
The breakfast was Minimal typical again of Owner type.
Expedia needs to audit all Hotels & reject some...
Partner
4/10
Poor
07 Jun 2026
Sherry
The mattress in our room was by far the worst we’ve experienced at any hotel. I would have given this property a much higher rating if we had been able to sleep comfortably during our two-night stay. The staff was friendly and helpful, the breakfast was very good, and the room itself was clean and well-maintained. Unfortunately, the mattress was extremely worn out, with deep sagging spots and large indentations that caused us to roll toward the middle or feel like we were sliding off the edge. It was uncomfortable enough to affect our sleep both nights. This mattress should have been replaced long ago, and for a hotel of this quality, it was simply unacceptable.
Friends_and_family Family
6/10
Pleasant
01 Jun 2026
Jackie
~The woman at the front desk kindly allowed me to check in 3 hrs early.
~The free coffee in lobby was very much appreciated. B'fast was good.
~ Fridge in room kept things cold, coffeepot in room worked well
~Bed was comfortable, sheets clean
~I usually wear flip flops in hotels but briefly had them off. The carpet in the room felt sticky and bottom of feet were black in minutes, left black footprint on tiles in bathroom. Wore shoes rest of stay. Carpet had been vacuumed but definitely needed to be steam cleaned.
~The heavy, mirrored closet door fell off the hinges when we opened it, but fortunately, no one was injured. Did tell the staff and they said they were sorry that happened.
~Parking lot and front entrance ok but had some debris and needed blowing off
Family
10/10
Exceptional
28 May 2026
William
I will stay at this hotel again in the future
Friends
8/10
Excellent
27 May 2026
Ray
Staff was helpful )
Self
10/10
Exceptional
24 May 2026
Cindy
Perfect
8/10
Excellent
22 May 2026
Randall
Was fine
Self
10/10
Exceptional
21 May 2026
Gwendolyn
Everything was great. Only thing I will add is it would have been nice to have some fruit at the breakfast.
Family
8/10
Excellent
20 May 2026
iquana
The stay was nice, clean, quiet and convenient to stores and restaurants. I recommend
Friends_and_family Family
10/10
Exceptional
19 May 2026
Mark
Good staff, clean room and outside area
Family
10/10
Exceptional
18 May 2026
Michael
Facility was clean and well lit. Everyone we encountered was very friendly and complimentary breakfast had a varied menu and was fresh and actually quite good.
Family_with_children
8/10
Excellent
16 May 2026
Woody
Good
Family
6/10
Pleasant
03 May 2026
Heidi
Beds were not comfortable
Family
8/10
Excellent
01 May 2026
Pat
Clean and quiet
Partner
10/10
Exceptional
28 Apr 2026
Diane
Nice room and staff. Great breakfast!
Family
10/10
Exceptional
28 Apr 2026
David
Good stay
10/10
Exceptional
19 Apr 2026
Yvonne
Unfortunately, breakfast ends at 9 am on weekends. I think that is a little silly. When I came down around 8:45, there was almost no food. The breakfast staff told me that she normally quits cooking at 8:40 and it is first come first served but she would cook some more food just for me. I really appreciate her willingness as there were at least 10 travelers that came in after me. I think it would be a good idea to extend the breakfast to 9:30 or 10 on weekends.
Family
6/10
Pleasant
19 Apr 2026
Jeffrey A
There are not a lot of options for inexpensive stays in Troy. We picked the Best Western based on previous reviews.
The staff was outstanding and the breakfast good. However, our carpet in our room was very sticky and the bed mattress was sagging and very uncomfortable. After driving 8 to 10 hours all you really want is a comfortable bed.
Family
10/10
Exceptional
14 Apr 2026
Stephen
Breakfast was fresh. And staff were kind and helpful.
Family
10/10
Exceptional
11 Apr 2026
Andrei
Easy parking. Friendly staff.
Self
10/10
Exceptional
11 Apr 2026
Todd
Everything was very well managed.
Friends_and_family Family
6/10
Pleasant
28 Mar 2026
Hugh
Leaky shower head and shower curtains too long with 6-8” on tub bottom posing trip risk. The toilet paper holder is poorly positioned
The desk staff was welcoming and gave clear and accurate directions for dining
10/10
Exceptional
24 Mar 2026
Theresa
.
8/10
Excellent
24 Mar 2026
Randy
All was good need a much better fitness center.
Partner
8/10
Excellent
22 Mar 2026
Eugene
Clean, quiet room. Good bed. No bath fan, otherwise OK facilities. Excellent breakfast.
Partner
10/10
Exceptional
15 Mar 2026
Melinda
This was our second time staying here on our way to Florida. The parking was great and lot lit up and safe. Our room was clean and the beds so comfortable. We only had 5 minutes to get breakfast and they insisted we get some and take our time eating while they cleaned up. Food was so good and the mini waffles were the best! The staff here are so incredibly nice and friendly. They have the best customer service and treat you like family. Thank you for another great stay!
Friends_and_family Family
10/10
Exceptional
15 Mar 2026
Whitney
Nice
Family_with_children
8/10
Excellent
14 Mar 2026
Dawn
Good breakfast, comfortable room, per friendly
Friends_and_family Family
8/10
Excellent
01 Mar 2026
Virgil
Everything was fine as far as staff and cleanliness!
8/10
Excellent
26 Feb 2026
Thomacine
Room had an odor that was intrusive for asthmatics like myself. Bathroom floor sticky residue. When asked to change room denied.
8/10
Excellent
21 Feb 2026
Nathalie
Very pleasant staff
Self
10/10
Exceptional
08 Feb 2026
Joan
Yes
10/10
Exceptional
08 Feb 2026
Ana
VERY CLEAN AND QUIET. THE FRONT EMPLOYEES WERE KIND AND HELPFUL.


Business
8/10
Excellent
07 Feb 2026
Cheryl
Everything was fine.
Leisure Partner
6/10
Pleasant
01 Feb 2026
Donald
No blanket on bed or in closet. A thin sheet and heavy sheet for 19 degree night. We were never warm in the room. Room 222 looks out to a concrete wall about a foot away.
Leisure Partner
10/10
Exceptional
28 Jan 2026
Luis
Really good hotel
8/10
Excellent
24 Jan 2026
Pat and Nick
Friendly staff, lean room.
Partner
10/10
Exceptional
08 Jan 2026
Jan
The front desk attendant was courteous and the room was clean and quiet. The beds were comfortable. Overall a very pleasant stay.
Partner
10/10
Exceptional
05 Jan 2026
Cindy
Room was clean, staff was friendly and the breakfast was excellent
10/10
Exceptional
05 Jan 2026
APRIL
It was clean
10/10
Exceptional
03 Jan 2026
Jennifer
Staff was courteous, breakfast was awesome and check out was easy.
Leisure Partner
10/10
Exceptional
02 Jan 2026
Glenda
Clean and quiet and the nearby Waffle House makes great hamburgers
2/10
Poor
27 Dec 2025
Joe
Our 4th Christmas there. Pet friendly, never had any problems before this time...we leased an SUV to take a relaxing time. We were threatened by the front desk clerk @ 1:30 A.M. that the police were coming because my dog was barking. Slamming doors make dogs bark. REMEMBER IT IS PET FRIENDLY AND WE'VE BEEN STAYING THERE FOR YEARS AND NEVER HAD SUCH A STAY! We will never return to that property...very unfortunate.
Leisure
6/10
Pleasant
24 Dec 2025
Cynthia
Staff was great. Room is old(discolored shower) and grounds need attendance. We were trying to walk our dogs and there were pieces of jagged metal drainpipes in may areas.
Leisure Pet
10/10
Exceptional
23 Dec 2025
Christine
The young women that checked us in was friendly and polite. (Great smile) The room looked nice, was clean and the beds comfortable.
Partner
8/10
Excellent
15 Dec 2025
Loyda
Breakfast was cold.
Friends_and_family Family
8/10
Excellent
11 Dec 2025
Anna
All was good except for the fridge door which fell off.
Self
8/10
Excellent
07 Dec 2025
Henry
The staff was good. Room smelt like a dog. The hotel needs to have rooms were no dogs are allowed.
10/10
Exceptional
06 Dec 2025
Alan
Great shower
Partner
10/10
Exceptional
06 Dec 2025
Patrick
Friendly staff, clean room. Nice hotel.
Leisure Self
8/10
Excellent
30 Nov 2025
Shenari
The service was great and the rooms were clean.
Leisure
6/10
Pleasant
23 Nov 2025
Daniel
The shower leaked and we could not shut it off
Friends_and_family Family
10/10
Exceptional
21 Nov 2025
William
Courteous efficient staff.
Partner
2/10
Poor
20 Nov 2025
Frank
We got in late and found active roachs in room. Two brown ones and several tiny black ones this morning. Need to spray room 103
Friends_and_family Family
8/10
Excellent
20 Nov 2025
Linda
The room was very clean and the staff was very helpful, enjoyed the breakfast.
Business
10/10
Exceptional
18 Nov 2025
Gregory
Just a quick overnight stay, but it was very quiet and well maintained hotel
Friends_and_family Family
8/10
Excellent
16 Nov 2025
Stephanie
Good standard hotel room! No issues.
4/10
Poor
15 Nov 2025
Matthew
This place is very dirty, like don’t take your socks off in the room kind of dirty. Looked like they stopped vacuuming a long time ago. Even the elevator was dirty and has broken tile on the floor. Only giving 2 stars because the woman at the front desk was very nice. One star cleanliness for sure.
Friends_and_family Family
10/10
Exceptional
13 Nov 2025
Angeline
Great
10/10
Exceptional
13 Nov 2025
Uyeshitia
Entire staff was amazing, the site was clean and helpful. Ms. Corina made an amazing breakfast Ms. Kenzi was very thoughtful and kindas we
Friends_and_family Family
10/10
Exceptional
06 Nov 2025
Mark
Very friendly and clean room does need furniture to put luggage on
Friends_and_family Friends
8/10
Excellent
05 Nov 2025
David
Clean room, staff was friendly. TV didn’t work at first but they got it to work. Overall, nice stay.
Friends_and_family Friends
10/10
Exceptional
04 Nov 2025
David
Staff was very friendly, room and bathroom were clean. Refrigerator was noisy, ended up unplugging it. Other than that a very pleasant stay.
Leisure Self
10/10
Exceptional
01 Nov 2025
Michael
Good hotel but slightly dated but a good value for an overnight stay. Good warm breakfast and the woman working the dining area and food was very nice.
Leisure Family
10/10
Exceptional
25 Oct 2025
Adam
Everything was good. The staff was friendly and room was clean.
Partner
10/10
Exceptional
21 Oct 2025
Judy
Older property. Clean and quiet.
Business_and_leisure Family
10/10
Exceptional
19 Oct 2025
Susan
All was great.
Leisure Partner
10/10
Exceptional
19 Oct 2025
Nadine Ellen
Highly Recommend!!!!
Super nice staff!!!!!
Business_and_leisure Pet
10/10
Exceptional
17 Oct 2025
Linda
We have stayed here twice and the staff has been great. The breakfast is good
Leisure Partner

Location & surroundings

Best Western Troy Inn
100 Hunters Mountain Pkwy, Troy, United States

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Best Western Troy Inn

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