Name: Super 8 by Wyndham Valdosta Mall
Address: 1389 North St Augustine Rd, Valdosta, 31602, US

4/10

Poor

25 Jul 2026

Kaitlyn

There were roaches on the property and it was incredibly disturbing.

10/10

Exceptional

22 Jul 2026

Tyena

Everything was perfect

Family_with_children

2/10

Poor

17 Jul 2026

Mark

For starters, this hotel claims to be no smoking. WRONG!!!, This hotel is located in a sketchy area and is dilapidated and not maintained in any way that makes for an appealing stay.
Okay, so the room itself. While claiming non smoking, as soon as I opened the door the overwhelming cigarette smell knocked me over.
Second, the chairs in the room were covered in cigarette burns.
Heaven help me but I progress anyway; the elevator is on one end of the building, not well marked and front desk person didn't even know where it was!
When I tried to pick up the phone, no connection even though I checked to see if it was plugged into telephone line, so I couldn't even get a hold of staff.
A rather large pile of rusted junk was right outside.
Just very deceptive.

Family_with_children

2/10

Poor

05 Jul 2026

Hannah

I gotta say, this was absolutely a god awful experience. I already was stressed out and trying to make last minute accommodations. I looked through some reviews and booked 4 my nights here. Upon checking in, the room just seemed off, I couldn't place it until I looked up.... Mold all over the ceiling. At first, I thought it was smoke damage that they had tried to clean. There were swipe marks like it had been wiped, but the walls showed even more and it became clear there was just mold everywhere. I was already beyond stressed and overwhelmed, I tried to lie down and the sheets on the bed felt damp... this made it even worse and I just lost it. I called Expedia, since I booked through them. Had to sit on the phone awhile, but eventually was able to get the remaining days of my stay refunded and I Left after 1 night. Do not stop at this place, it's real nightmare fuel.

Self

6/10

Pleasant

28 Jun 2026

TAMMIE

Could use an update. However no bugs!!

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Trenton

The staff was very helpful

Family_with_children

2/10

Poor

06 Jun 2026

Jay

I had a very disappointing stay at this hotel. We encountered cockroaches in the bathroom area, both dead and alive, which was extremely unhygienic. The room they gave us, especially considering I was traveling with my handicapped mother, was right next to a pile of junk like old air conditioning units. It was really dirty, and when we tried to have breakfast, the juice machine was broken and they had no bread or any bakery items at all. They only had cereal but were out of milk, which left us basically with no real breakfast options. If I could give zero stars, I would. I would recommend to AVOID booking this hotel if possible.

Family_with_children

4/10

Poor

30 May 2026

Debra

Felt like we were in a pretty rough area of town. Had to sleep with one eye open.

8/10

Excellent

28 May 2026

Kevin

It was a so so experience.

Self

6/10

Pleasant

27 May 2026

Alfred

No nearby eateries

Self

10/10

Exceptional

19 May 2026

Tyena

Everything was great and I’ll be back for another stay

Family_with_children

2/10

Poor

11 May 2026

Antonio

Terrible value for money.

It's an old motel they call a hotel, with rooms that are clones of many other \"hotels\" like Quality Inns and similar ones found throughout the United States.

Pros:
- I can't remember one!

Cons:
- The price! $131 for a room with two queen beds in the off-season is a steal for what they offer.

- They're two different hotels in one, same front desk and same staff, but different prices, and you have to tell them where you booked.

- Rooms not soundproofed (you could hear everything going on next door)

- Wifi too slow.

- Dirty bathroom, one small tube of shampoo for 2 people (barely enough for 1), dirty tub (see photo), mold on the edges, and an air conditioning vent full of filth (which you'll breathe in) that they haven't cleaned since they opened the hotel in the Middle Ages!

- Terrible breakfast! No bread, fresh fruit (only packaged), no eggs, bacon, or sausage like other similar hotels.
The juice machine had been broken for two days, so no water or juice, which they could have put in jugs or dispensers.
The milk was out, and the coffee in the dispenser was out (it was 8:30 am).
Just lots of packaged muffins, hard and inedible donuts.
And to think we chose this hotel, paying $20 more because it included breakfast. At McDonalds, we would have spent less.

In conclusion, would I return? Absolutely not!
For that price, there are hotels of a higher category and with better service, yet other Super 8s I've stayed at haven't been this awful.

Friends_and_family Friends

2/10

Poor

03 May 2026

Danielle

The lady at check in was extremely rude, the room smelled like mold and had water coming through the wall. We checked out within about 5 minutes of arrival. There was a man there named Randy who was super sweet though, he deserves a high five but Evangeline on the front desk should not work with the public

Partner

6/10

Pleasant

27 Apr 2026

Ahmad

The room was clean, I like the front desk completely helpful. I enjoyed the quietness of the please, I will do this place again.

Family

4/10

Poor

27 Apr 2026

Danny

The facilities are very old and run down. The breakfast was a prepackaged muffin and a cup of coffee. There was apples and yogurt available, but very meager fair. The exterior was in terrible shape and the elevator only works between floors 2 and 3. The room was clean, but had cracks in the ceiling. The faucet on the tub was not well fastened.
The staff was very friendly and seemed like good people. That was the only redeeming value on the property. If I had not been so tired from a long day, I would have moved on even if I had lost my deposit.

Partner

10/10

Exceptional

25 Apr 2026

Jeanette

Breakfast was wrapped and cold. No hot items except for the coffee and tea it was hot. Doughnut holes and doughnuts, yogurt, fresh wrapped apples. Not really diabetic friendly at all

6/10

Pleasant

24 Apr 2026

Justin

TV volume was at the max and you’d have to have the AC off just to heard it functionally. You def would want a 1st level if you have luggage.

Self

2/10

Poor

19 Apr 2026

Jacek

Terrible place...stains on the sheets..room smells like...

8/10

Excellent

18 Apr 2026

Beth

For the most part was good but donuts was a lil old and on the hard side.

Friends_and_family Family

6/10

Pleasant

02 Apr 2026

Denise

Everything was fair.

Partner

10/10

Exceptional

22 Mar 2026

Sonja

Just seeded a place to sleep overnight on Roadtrip

Partner

8/10

Excellent

12 Mar 2026

Julieta

Its a huge hotel and its a little aged. The outdoos could use a good pressure wash clean-up, but the room was clean and comfortable. The staff was quick to assist when a low battery alarm sounded snd they promptly changed it, so they’re responsive and friendly.

Self

4/10

Poor

07 Mar 2026

James

The room was not clean, didn't use tv no stations that we liked. The bathroom needed some paint, and there was plenty of parking, but the assignedroom right next to the interstate. will not stay there again.

Partner

2/10

Poor

22 Feb 2026

Joshua

Staff was nice but the room was terrible molding falling off the wall long hair on the back off bathroom door bugs crawling on the flower at night box spring super dirty handle on dresser hanging to one side

Partner

2/10

Poor

22 Feb 2026

Rhontae

They are horrible about accomodations I called ahead and asked to be near the lobby cause I am partially disabled, and what did they do pute way away from the lobby and AI had to climb stairs! There was suspect people hanging around the hotel,the bed sheets were not clean there were pills found in the bed under the blanket. It did for overnight stay but I will never come back nor will I recommend this hotel it is dated old furniture.

8/10

Excellent

09 Feb 2026

John

Great staff

10/10

Exceptional

06 Feb 2026

Edward

Clean Quiet Room

Partner

8/10

Excellent

11 Jan 2026

DONALD

Very clean-.bed comfortable

Partner

8/10

Excellent

10 Jan 2026

Geri

Ran out of hot water toilet paper holder broken tv was on very loud when we walked in

8/10

Excellent

08 Jan 2026

Gordon

Yes

Leisure Family

6/10

Pleasant

23 Nov 2025

Stephen

A bit shabby outside but room was clean and tidy, try to get a room that’s not next to the interstate

Self

8/10

Excellent

16 Nov 2025

Daniel

Friendly staff. Okay breakfast Good value.

Leisure Partner

10/10

Exceptional

09 Nov 2025

adrian

Good

Self

4/10

Poor

24 Oct 2025

Frank

People were hanging out in the parking area

Leisure

10/10

Exceptional

23 Oct 2025

Tyena

Everything was excellent no complaints

Business Family

6/10

Pleasant

19 Aug 2025

Charles

Just OK

No major problems..just not a great place …old and in poor shape,,,needs updating!

Partner

6/10

Pleasant

25 Jul 2025

Dontavious

Best

Okay nice job

Business

2/10

Poor

13 Jul 2025

Jeffrey

Not worth a penny to stay here

The hotel was filthy, dead cockroaches in the bathroom, the smoke detector was not on the was but in a drawer with no battery, the chair was deteriorating, the comforter had disgusting stains on them, water was all over the floor from the air conditioner. The one bless by the pool had plywood in the windows. I would love my money refunded. Worse place we ever stayed!!

Friends_and_family Family

6/10

Pleasant

16 Jun 2025

Lisa

The furniture needs to be updated

Business_and_leisure Partner

2/10

Poor

11 Jun 2025

Katrina

Staff is horrible and very unprofessional

Leisure Partner

10/10

Exceptional

30 May 2025

Ronald

Large gap in door/jamb allowing light into room garbage in parking lot of people drinking in cars in parking lot with their headlights shining in room window not quite up to par for Wyndham would not recommend to anyone

Friends_and_family Family

4/10

Poor

27 May 2025

Mary

We were moved to a much cleaner room, thank goodness after complaining because my children have asthma. But this is the initial room they put us in. There was mold in the ac, floors were dirty, everything was falling apart. It was disgusting.

2/10

Poor

25 May 2025

Olivia

Run down motel. Probably was once nice, but now is not. Bed was creaky. Cleanliness of room was questionable. Found mostly use shampoo bottle in shower. Shower curtain was filthy so was the shower head. Mismatched chair at table. Outside did not feel safe at all. Some people just loitering. Outside smells highly of weed and smoke. Walls are thin and can hear people walking outside throughout the night.

Leisure Family_with_children

2/10

Poor

13 May 2025

Sharita

The property was poor and ran down. There were roaches coming out of the microwave when we tried to use it. The wall was full of patchy repair work. The room smelled like smoke. People live in this hotel so they hang out all times of the night in the walk ways. They were grilling barbecue in the walk way. The free breakfast was a complete joke.

Leisure Family_with_children

8/10

Excellent

13 May 2025

DARLA

Good hotel for a fair price. Maintenance guy very helpful in fixing the issue with our tv.

Leisure Partner

8/10

Excellent

12 May 2025

Kendra

Everything was great

Family

4/10

Poor

23 Apr 2025

Crystal

Room was dirty , roaches

Business Self

8/10

Excellent

22 Apr 2025

Harvey

Location

Leisure Partner

6/10

Pleasant

01 Apr 2025

Judylynn

Property was poorly .aintained. expected more from Windum.Gas grills outside od rooms.

Business_and_leisure Partner

6/10

Pleasant

24 Mar 2025

Monica

I have booked with them on several occasions and every time I stay more than 2 days, I end up being lock out of my room. Its very aggravating when I'm on the second or third floor and having to walk all the way back down just to get my room unlock. I end up having to book somewhere else due to the constant lock outs.

Self

2/10

Poor

03 Mar 2025

Jean

Paint was peeling off the walls. The furniture was so old that the finish was worn off. And it was noisy.

Leisure Family

10/10

Exceptional

01 Mar 2025

Henri

This was the best Super 8 I have stayed at. A very knowachable staff. HN

Leisure Partner

4/10

Poor

21 Feb 2025

Jeffrey

Just not worth the $106 I paid, but what does one get for $106/night anymore. Wyndham should come in and overhaul this place.

4/10

Poor

15 Feb 2025

Joseph

Paint peeling off the wall, dirt under the bed, worn out furniture

Leisure

6/10

Pleasant

14 Feb 2025

Verified traveler

Night to remember

Enjoyed listening to the neighboring rooms Hispanic rap music through the wall til 1a.m., made for good laughter.

Self

2/10

Poor

07 Feb 2025

Willie

Don't stay here

I would not recommend anyone stay here. Very outdated and Lisa at the front desk was rude. Sketchy people constantly walking the parking lot. Appeared they were looking in vehicles. Didn't feel safe at all.

Business

10/10

Exceptional

31 Dec 2024

Shawn

Receptionist was wonderful. Hotel itself is a dump. Would not recommend other than price.

Business

10/10

Exceptional

31 Dec 2024

Nancy

I need my receipt

2/10

Poor

31 Dec 2024

Maday

Terrible hotel

Leisure Family

4/10

Poor

30 Dec 2024

leticia

Unsafe place

Leisure Family_with_children

6/10

Pleasant

23 Dec 2024

Elizabeth

Receptionist was friendly and helpful. Plaster on bathroom wall needs to be repaired along with chips on wall next to the bed. Noisy conditions due to railroad tracks and highway traffic next to hotel.

Friends_and_family Family

2/10

Poor

22 Dec 2024

Darlene

I was tired and exhausted from traveling eleven hours. My room was never cleaned!! It had a wet towel and washcloth lying in the corner of the tub. The toilet paper holder was broken off and NO toilet paper. Really! After eleven hours of traveling you know you gotta go. And I’m 72 traveling with two little girls. I call the front desk twice and was disconnected or the phone doesn’t work. I headed to the office. I just asked for towels and toilet paper. I was offered another room and turned it down. I decided to skip showers. Got back to my room, settled the girls down. I get into bed and felt things in it. Got up and saw crumbs, dirt and you could see where he/she/they ate in bed and wiped their hands. The bottom of the bed had stuff carried in by their feet. That’s it!! I’m done. I get the girls up and headed to the office. I did take another room this time. It was good. I wanted the girls to watch tv to unwind a little, guess what! The tv doesn’t work. I tired to set up the WiFi and you have to go to Days Inn, then switch over to Super 8, and then the passcode. Never did get logged in and I gave up. Lights out, we’re going to sleep. But, I couldn’t sleep because the sheets were so ruff and itchy. I tossed and turned until around 11:00 pm. I have another eight hours to travel today. I pray it’s going to get better. Thank you for the stay, I WON’T BE BACK at any Super 8 again.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2024

Sec

Everything was nice except there was a poisonous looking spider in the bathroom in the night, i killed it.

Business Friends

10/10

Exceptional

03 Dec 2024

Daniel

Ok

10/10

Exceptional

30 Nov 2024

Joy

Easy check in, very quiet.

Leisure Family

4/10

Poor

10 Nov 2024

amber

No comfort or customer service

The beds were advertised as queen size but were definitely not queen. The beds also had a huge dip in them and were not comfortable. The curtains didnt block the outdoor lights. The room phone didnt work, which could have been needed for medical emergency, and when we went to front desk to advise she said that it was a known issue and couldnt be fixed; she didnt offer to switch us rooms, she only offered to check us out on a Saturday night at 9pm. The customer service was horrible and they offered no resolution or empathy for the issue, she just said \"you have a cell phone\".

Friends_and_family Family

4/10

Poor

09 Nov 2024

Maria

Terrible room! Wall, roof about to broke, smell terrible because of cigarette use! Bathroom terrible too

Partner

2/10

Poor

03 Nov 2024

MackenzieJo

The woman that works at the front desk is awful. She is not accommodating at all. Prior to check in we received and email telling us we can do an early checkin for $20 so I selected to do that. Upon arrival the woman says they don’t have any clean rooms (the motel is completely empty) I told her I paid for early check in and she tells me to come back at 2. She didn’t even bother to look if she had any clean rooms while I stood there. At 2 she miraculously had a clean room, thank god. On the same online portal we requested a late checkout, we go to ask her and she says the latest she can do is 12 (online it gives you the option of 1pm or 3 pm checkout) she says “we have a full house so the latest I can do is 12pm” There were maybe 20 cars in the parking lot of a 3 story 2 unit building of hotel rooms, which had PLENTY of open rooms around the one I was staying in. However, once again she didn’t even bother to check her computer system to see if we could do the late checkout. If this property isn’t going to be accommodating in any way for these early checkin/ late checkouts they shouldn’t offer them and take money prior to arrival for these accommodations. Then prior to checkout our keys locked us out of the room 30 minutes before we were having to checkout so our dogs were stuck in the motel room while we had a key that didn’t work. We had to go back to the front desk AGAIN to get the keys fixed. Overall, the customer service here is actually appalling. Do better.

Pet

4/10

Poor

28 Oct 2024

Venice

Room was terrible, chairs old and stripping, dents in wall, bed poor quality, shoer curtain dirty

Business Family

4/10

Poor

24 Oct 2024

Susan

When i checked in i was told that the TV's weren't working. Then she asked if that was OK. I'd already paid for the room room and didn't think she would give me a refund and when asked I wasn't getting a credit for not having a TV either.

Leisure

4/10

Poor

17 Oct 2024

christine

no coffee maker in the room or coffee... breakfast was the worst excuse I have ever seen ): There is an old entrance at the far side of the hotel that must have been the check i for Super 8 or Days Inn and the overhang looks like it would fall on a car or person that walked or drove under it. Interstate 75 was right next to the rooms and it was very loud with traffic all night long. When I checked in I asked if they would take my AAA for a discount and they said since I booked with Expedia I couldn't have any discounts. No one mentioned if I wanted to have a coffee maker in my room I needed to ask for it and I could come up to the office and get it. I found that out at check out ): Never going back there

2/10

Poor

14 Oct 2024

Alandra

Absolutely disgusting we had to put the floors the room smelled like cigarettes. There was parties out on the railing all night. Long woke up. There was 17 beer bottles lined up next to the bench felt very unsafe when we put our stuff back in our car to leave all you could smell was human urine and the parking lot next to our car was disgusting. Cable did not work actually the whole entire TV did not work. We slept with the lights on and could not wait to leave. It was awful.

Family

2/10

Poor

13 Oct 2024

Juley

This room was absolutely disgusting! The paint was peeling off of the ceilings and walls. The light didn’t work half of the time and there was bugs crawling on the walls right before bed. If we weren’t so tired from being at Wild Adventures all day, we would have left then. Extremely overpriced. Will never stay again.

Leisure Family

2/10

Poor

12 Oct 2024

Daniel

Property did not honor pre-paid reservation and blamed Expedia for overbooking their hotel

6/10

Pleasant

12 Oct 2024

Diane

Very difficult to understand broken accented English.
Not informed of no tv service when checking in
Room was great

Partner

2/10

Poor

12 Oct 2024

Efrain

Dirty, no tv

Leisure Family

6/10

Pleasant

08 Oct 2024

Jack

Not sure how we got this hotel as i thought it would be near mall on other side of freeway. It is an adequate place but had problems with TV service and in room phones.

Partner

2/10

Poor

26 Sep 2024

Bennie

Room had a harsh chemical smell. It burned my sinuses and throat. I had rented the room for a few days but couldn’t stay in room for even 2 hrs. Checked out and searched for other places to stay. I would not recommend this place to anyone.

Leisure Self

6/10

Pleasant

23 Sep 2024

Stephen

Great deal for $57/night but property needs a facelift.

Leisure Partner

10/10

Exceptional

16 Sep 2024

ili

Very good location. Will stay again.

Leisure Family

4/10

Poor

18 Aug 2024

Steven

Terrible. Bathroom sink and shower Ok. Flooring OK. Everything else is either worn out or broken. Other than the front entry the rest of the building is in poor condition. Front desk unfriendly. I won't be back for sure.

Leisure Friends

6/10

Pleasant

06 Aug 2024

Ken

No breakfast items (juice machine and a handful of cupcakes in plastic packaging

Business_and_leisure Self

10/10

Exceptional

26 Jul 2024

adrian

None

Self

6/10

Pleasant

24 Jul 2024

Verified traveler

Depends on how bad you need a room

AC did not get the room as cold as most places and it might have been due to the large gap under the room door...The TV was extremely TINY for the room and I could barely see it to watch it from the bed. The hotel layout was a little confusing and couldn't find the ice machine or anything without asking for Help...The Staff that checked me in was very rude and unhelpful and only set my room keys to work for the first night ...
If you want to purchase snacks you better have CASH and if you get an extended stay you have to stay on the 3rd floor ...

I am a member of the Wyndham rewards but that doesn't show on my receipt and I was treated like a normal person instead of a reward program member...

Business

2/10

Poor

18 Jul 2024

LORI

horrible!

The walk way smelled like urine, the sheets had stains, and it look's like every homeless person around stays there. I will never go back.

Business

6/10

Pleasant

17 Jul 2024

Wanda

No pool at all

The pictures and profile claimed to have a pool, they didn’t, it was torn up and by the looks of it, the pool has been out of service for quite awhile. I’m very disappointed that they waited for us to arrive to ask if we wanted to cancel. We are stuck with something we didn’t want but have no choice.

Partner

4/10

Poor

11 Jul 2024

James

Old people having to take elevator with tons of luggage then carry 50 yards to room on second level. Not happy about that.

Leisure Family

10/10

Exceptional

30 Jun 2024

Hector L

Good enough

Slept like a baby!

Business

8/10

Excellent

29 Jun 2024

Alejandro

Check in was quick and staff was friendly. The curtains were torn and the TP holder was broken. I later found the pieces on the bathroom countertop. Told staff of my concerns and he went to write them in the log book.

Leisure Family_with_children

2/10

Poor

29 Jun 2024

Verified traveler

Never again!!

When we arrived in the room the tv was on, which we found very odd! The first impression of the room was like a seen out of a crime scene in a movie, there were cobwebs in the corners and hair all over the bathroom floor the tv remote o my turned the tv on and off!!

Friends_and_family Family

6/10

Pleasant

25 Jun 2024

Kevin

Not worth the price. But the location was perfect for what I needed.

Business_and_leisure Family

6/10

Pleasant

24 Jun 2024

Michael

We were told ahead of time more than once the pool was open,upon registration,we were informed it was closed and had been for sometime. We got into our room and our tv didnt work,granted they did come and fix the problem an then got locked out of our room because our keys stopped working! Other than that no problems.

Leisure Partner

6/10

Pleasant

23 Jun 2024

Marleen

My only issue was the pool being out of order and not knowing ahead of time. Also having kids who were looking forward to the pool time. It was going to be the main part of our short family vacation.

Leisure Family

4/10

Poor

21 Jun 2024

Keyla

Dirty

Leisure Partner

4/10

Poor

16 Jun 2024

Angie

The plus side the staff was amazing so kind and helpful. The negative the toilet didn’t flush well, the shower was the worst part of of the whole room. It worked wonderfully as long as no one else in the hotel used the shower. If someone else used the shower the water pressure would drop to a light dribble and the water would become extremely cold. The toilet paper holder was completely off the wall and laying on the sink. The roll of toilet paper was almost out with no back ups. The phone didn’t work so if we needed anything from the front desk we had to walk up and ask. When we told the staff about the toilet paper holder they did send maintenance early in the am which was super nice but we did send him away. Also a big part of why I booked the hotel was for the outside pool and unfortunately that was also out of order. The hairdryer they had for us was broken as well. The back part of the hairdresser was cracked really bad and when we used it, it would turn bright orange like it was over heating.

Leisure Pet

6/10

Pleasant

11 Jun 2024

Jack

Good for a one night stay.

The room was fine, roomy and comfortable bed. The shower and bathroom were wheel chair accessible. Except for the highway noise it was fine,
The exterior needs some TLC and evidently Days Inn and Super 8 share the facilities.
Except for a Dairy Queen all restaurants are a drive away across the freeway.

Partner

2/10

Poor

11 Jun 2024

Quintina

Dirty room for graduation

First off picture is not correct. The hotel looks rundown, and the customer service is BAD. One of the front desk employees had a very nasty attitude with every customer. She got into an argument with one of the customers about an ironing board. She didn't want to find the customer one. When I got into the room the shower was dirty and the bed sheet had dust on them. Glad I keep sheets with me. I asked that housekeeping come by in the morning. Housekeeping did not come clean room. I cleaned my room so I could get ready for my son College graduation. I stayed 2night and rented 3 rooms. I always use Wyndham and this one was Bad.

Friends_and_family Family

10/10

Exceptional

03 Jun 2024

José

Great Hotel

Business Friends

2/10

Poor

17 May 2024

Sky

Overall would not recommend staffing was rude canceled my reservation with no cause facility was dirty and was unsanitary.

Leisure Family

2/10

Poor

05 May 2024

Calvin

Bottom of the tier stay

The room was clean and the staff was friendly, but other than it was terrible. The room smelled old, mildewy and the air conditioner sounded like there was a construction crew in the room. The cable was a mess so you couldn't watch TV. I checked in a little after 11pm, but I didn't get any sleep because of the noise from the traffic on I-75. I'll be going back because my son goes to school there, but I definitely will not stay there again!!!!!

Friends_and_family Family