Name: Quality Inn At the Mall Valdosta
Address: 1705 Gornto Road, Valdosta, 31601, US

10/10

Exceptional

25 Jul 2026

Brittany

We had a very restful few days! After reading all of the reviews, I was very nervous, but we get there, the lobby smells and looks so clean and fresh and organized, there was a little dining area with a few tables, and tv, very welcoming. We were in 136 and walking in, it was fresh smelling and clean, yes its not a brand new motel but it was clean and comfortable. We stayed Wed-Sat, the pool was clean, the kid has a great time every evening we came back after our long day in the sun. There was a coffee pot in the room with coffee and cups and all the things. The smoke detector was definitely attached, there was a little shampoo and conditioner and soap(which, we didnt need but it was there) and an ice bucket with a little bag. We had a king size room and there were 4 comfy pillows on the bed, 3 towels, 3 washcloths, all the things and the bathroom was neatly put together, there were 2 rolls of TP(things that other reviews said werent there is why im pointing some of these things out) The breakfast, ehh, they had raisin brand and cheerios, white bread, bagels, a waffle maker, milk and oj. There was no loud partying or hanging out in the parking lot all night that we heard, everybody was very friendly, front desk staff, other guests, we had a great relaxing time. My kid says he wants to stay here everytime we come back. The only unfortunate thing was the ice machine on the 1st floor didnt work so when we had to fill up our little bitty cooler for the day, we had to go upstairs

4/10

Poor

21 Jul 2026

TORY

We had a short one-night stay and the hotel was sufficient for the price and location.

Partner

2/10

Poor

19 Jul 2026

Taneshela

The room was nasty had roaches Trash behind a refrigerator cabinet had mold tub was dirty mold was on the sheets and pillowcases never again will I stay there‼️‼️‼️I will be contacting management about this situation I need half of my money back asap

Friends_and_family Family

2/10

Poor

11 Jul 2026

Beatriz Eliana

El hotel huele a Marihuana por tofos lados

Friends_and_family Family

4/10

Poor

09 Jul 2026

Greg

We had to book last minute. The staff member was great and tried his best. The staff member was alone. With lots of people to help. The room we booked and paid for was not avalible. Only 1 bed for 4 people left. The room was not very clean. Was not the best experience.

Friends_and_family Family

2/10

Poor

03 Jul 2026

Jeff

This is a drug riddled property. No place for a family to stay

Pet

4/10

Poor

28 Jun 2026

Karen

The property is older an in need of an upgrade. The room had a dank odor, thank God for Lysol. The room had cockroaches around the sink. I killed several every time I turned on the light. I would not recommend this property. The only saving grace was the air conditioner worked well.

Self

6/10

Pleasant

26 Jun 2026

Kavin

Room was great but I'm a non smoker and the room had a scent of smoke the entire stay that bothered me and the scent was in my clothes

Self

6/10

Pleasant

22 Jun 2026

Mishianie

The room was nice and clean and didn’t have any weird smells. My key card was faulty and I kept having to go to the main office to get it fixed. My microwave turned on for a second and instantly cut off and wouldn’t cut back on! The bathroom floor had odd stains and the toilet was stained. But the bed was comfortable the ac worked really well. And the shower head was detachable and the water pressure was great. So I’m the end I actually enjoyed my little weekend there and honestly wouldn’t mind going back but just making sure I get a slightly better room.

Self

2/10

Poor

14 Jun 2026

Jasmine

Unfortunately this stay was unpleasant. The rooms are dirty, there’s roaches everywhere, the rooms smell . I had to get a different room because the first one was very dirty and had trash in it. The second one was a tiny bit better but still gross. The reviews on here weren’t bad so I thought it was going to be okay, but it wasn’t. It was just dirty and roach infested .

Friends_and_family Family

4/10

Poor

12 Jun 2026

Rayfield

Although it's next to the mall the premises are not clean and the landscape is not kept up. The place is really dated. People were hanging out. I will not be staying there again. I guess you get what you pay for. I had to wait 20vminues minutes before I'm could check in although it says you can check in by 3:00 the room not available.

Friends_and_family Friends

6/10

Pleasant

08 Jun 2026

Tamesha

I like how everything was in walking distance to where ever you may need to go from shopping, eating &etc.. The rooms are outdated & a couple of things were broken. The curtains were disgusting. But everything else was ok! Staff was very helpful & friendly!!!

8/10

Excellent

07 Jun 2026

victor

Good

Family_with_children

10/10

Exceptional

03 May 2026

Danielle

This is not a 5 star hotel, but it does the trick and it's fairly clean for its age. I recommend. The front desk young lady was polite and professional even though she was pulling long shifts and they had a staff shortage. High five to that young lady!

Partner

4/10

Poor

19 Apr 2026

Dennis

The place is beyond run down. Sink plug in for hair dryer and coffee maker not working. Outside drape hanging down. Inside drape would not close. No soap or shampoo holder in shower. Sink top and microwave covered in paint from recent painting. Shower curtain to short so water drips on floor. I could go on!

Family

10/10

Exceptional

18 Apr 2026

Jessica

Staff is exceptionally great! A good variety of food within walking distance and good parking. Any issues we’ve had have been handled immediately. Always a pleasure to stay.

Partner

10/10

Exceptional

18 Apr 2026

Rebecca

Staff very friendly and helpful. I know they are under remodeling mode; but, our room didn't have a smoke or fire detector.

Partner

2/10

Poor

07 Apr 2026

Zekeyah

Dirty and dark

Self

10/10

Exceptional

26 Mar 2026

Frank

We enjoyed our stay here while traveling for vacation and got a great night sleep to be refreshed for our next day.

Partner

4/10

Poor

19 Mar 2026

Cheri

The check-in process was easy and the clerk was very friendly. As a woman staying with my daughter, I actually did not feel safe in this area or hotel.
Parking was fine. We did not use the pool or eat breakfast.
The room seemed clean, but the bathroom was in such poor condition that we did not even use the shower/tub. The furniture was all scratched and old, the carpet was frayed.
We only slept for 4 hours and then we left before dawn.

Family_with_children

2/10

Poor

18 Mar 2026

Tim

Headboard fell of the wall no lights in the bathroom sink didn’t drain , desk manager was rude and non help blamed everything on everyone else !! Worst hotel ive ever stayed at for sure !!

Partner

4/10

Poor

15 Mar 2026

harris

Clean room but no tv in said they didn’t have left

Family_with_children

4/10

Poor

15 Mar 2026

V Loretta

Sympathy for your check in person due to complaints she must have to hear about -room smelled like smoke, sign noted should read poor renovation in progress, poor work quality in painting, tile work,chalking, bathroom light not working, no slip mat in shower, no TP holder, night club near so sleeping not possible until after 2am ....clean bed was only positive.

Partner

2/10

Poor

14 Mar 2026

SHAMIKA

I found mold in the bathroom along with ants & roaches in the room. The light doesn't work over the sink & the closet door was off the hinges.

Partner

2/10

Poor

11 Mar 2026

Julieta

I did not stay at this hotel because the lights in bathroom were not working

2/10

Poor

28 Feb 2026

Kim

The staff was wonderful, but the room had cockroachs, termites, mold in the he bathroom, and a lot of smoke damage.

Self

8/10

Excellent

19 Feb 2026

Ernest

Close to restaurants clean rooms

10/10

Exceptional

18 Jan 2026

David

So good we booked another stay. Next month

2/10

Poor

12 Jan 2026

Merle

Only had waffles and cereals

Leisure Friends

2/10

Poor

05 Jan 2026

Daune

Only two lights worked, door had lock falling off, phone wasn’t hooked up, tile and wallpaper falling off wall, tv would not turn on once it was turned off, key had to be reset each day, etc.
I will never stay at Quality Inn again!

Friends_and_family Family

2/10

Poor

04 Jan 2026

Antonio

They should make better hotel recommendations. In my case, I couldn't even take a bath in that hotel because the bathtub was dirty, full of cockroaches and mold, the mattress was old, and there were many other problems. That Quality Inn hotel should be shut down.

Leisure Family

6/10

Pleasant

04 Jan 2026

Ivette

The room needs to be improved and the breakfast too.

Friends_and_family Family

2/10

Poor

30 Dec 2025

Roslyn

This was the worst stay ever. It started with a rude receptionist. We had trouble getting the door unlocked. The room is in very poor condition. Some outlets didn’t work and there was no light over the sink. The faucet is loose and the tub looked rusty. The water is hard and foul tasting. The bedding didn’t look washed and there are blood stains on the left side. The pillows are limp and the coverings ver thin. It was a cold night and I shivered all night. There was no breakfast, just coffee. The TV and remote needed the receptionist to turn on and we couldn’t change channels. The refrigerator didn’t work. The only good I can find is that we didn’t sleep outside.

2/10

Poor

28 Dec 2025

CYNTHIA

Room was disgustingly run down. Holes in walls, dirty walls, dirty bathroom, ice pail was filthy with no bags to put ice in. The whole place was so rundown. Staff was rude. Would never ever recommend this hotel…

Self

2/10

Poor

28 Dec 2025

Subhranshu

The Room was very dirty and smelling. There was no blanket in the room,. For breakfast there was no basic food like bread, waffle syrup, fruits etc. Front desk lady said they are out of stock for days.

Leisure Family

6/10

Pleasant

04 Dec 2025

Randy

Hotel was remodeling. Room was ok for one night while traveling. We were placed in an old room, which needed some maintenance. There was only one nightstand table and the appliances were well used.

Leisure Partner

2/10

Poor

30 Nov 2025

MARTIN

Room was horrible which I took pictures of.
Mold, tiles missing from bathroom wall, holes in wall, no sink or tub stop, then again, I specifically filter my search including breakfast... this is the 3rd time where breakfast is not being offered or had no breakfast items available. Trash outside on ground, adjacent room played music loudly from 1am through 3am.
Staff was fine but this is well beyond even a low end hotel.

Business Self

2/10

Poor

29 Nov 2025

Louis

The lady at the front desk was great. However my room was absolutely disgusting . There was bugs everywhere. The comforter was not clean. The light over the sink was out. The closet door was broken. The smell was overwhelming. The refrigerator was nasty. I would never ever recommend this place to anyone not even my worst enemy

Leisure Partner

2/10

Poor

23 Nov 2025

Olajide

Very terrible place. Dirty with cobwebs and bugs everywhere.

Business Self

8/10

Excellent

16 Nov 2025

Tawanna

It was very clean and nice...I will b back tho

2/10

Poor

15 Nov 2025

Joseph

I did not appreciate having to take a cold shower in the morning as there was no hot water (presumably due to the remodeling in adjacent rooms).

4/10

Poor

15 Nov 2025

Lisa

The room and amenities were fine but I was awakened at midnight by loud thimpimg music.

Self

8/10

Excellent

07 Nov 2025

Scott

I would not stay there again, too many transients outside at night

Friends_and_family Friends

2/10

Poor

03 Nov 2025

Maceo

Hotel was under renovation and it looked the part. Additionally, the clerk informed me there was an additional $50 deposit, in case of damage to the room. I told the clerk that was not disclosed prior to my making the reservation. She said, because I make the reservation through a third party, the hotel's policies were not known to Expedia. I saw that as something of a bait and switch. It seems very unprofessional for Expedia to provide booking and not have visibility of the hotel's policies!

2/10

Poor

21 Oct 2025

Omer

None

8/10

Excellent

19 Oct 2025

Mark

Close to restaurants.

Business Self

4/10

Poor

18 Oct 2025

Kay

Sink was stopped up. Carpet vacuum the second night. Train going all night long with horn blaring

Leisure Family

2/10

Poor

18 Oct 2025

John

The tub looked like it had black mold. Lots of black in it. No light in bathroom. No toilet paper. No lamp shades on lights. No bed linens, only sheets. Worst hotel room in 40+ years of travel. Will send pictures if you'd like. We requested our money back. They said they credited my account.

Leisure Partner

4/10

Poor

23 Sep 2025

Melissa

Could have been better

The rooms were not the cleanest. There was no mattress pads on the beds, the sheets wouldn’t stay on the bed. There was mold in the bathtub. They had no ground floor rooms available which made things hard for me to navigate the stairs.

Friends_and_family Family

2/10

Poor

01 Sep 2025

Deedra

Nightmare

When we arrived there was mattresses outside which should have been our sign to leave but we decided to try and stay. Upon check in after three rooms there was black mold in all of them. Used condoms under the bed, crack pipes and used needles all over the parking lot and worse’s of all we seen dead bed bugs which means you know there is live ones.

Friends_and_family Family

10/10

Exceptional

29 Aug 2025

Rosanna

Just a night away

Room was great clean, there was no shower curtain and the ac was making a strange noise. They are remodeling so was a little mess in parking lot. Over all was clean and comfy.

Partner

2/10

Poor

17 Aug 2025

Verified traveler

Quality Out, Not Quality Inn

If you’re looking for a place that redefines disappointment, look no further than this so-called “Quality Inn.” From the moment I stepped into the room, it was clear that cleanliness was optional. The bathroom was grimy, the floors were dirty, and the air conditioning unit was missing its cover — rattling like a freight train every time it kicked on.

There was no fire alarm in the room. Let that sink in. A basic safety feature — completely absent.

Breakfast was a comedy of errors. I had to ask for cups just to pour coffee, and bread for toast wasn’t even out. No plates, just bowls — which made eating stale cereal feel like a survival exercise. The staff? Unfriendly and glued to their phones, seemingly annoyed by the presence of guests.

They claim the place is being remodeled. If that’s true, it must be happening in an alternate dimension, because nothing about this property suggests improvement. It’s not a renovation — it’s a slow decay.

This isn’t a Quality Inn. It’s a Quality Out. Save yourself the headache and book literally anywhere else.

Friends_and_family Family

2/10

Poor

16 Aug 2025

Naderge

We had to check out. Room smelled like mold

2/10

Poor

10 Aug 2025

Liely Beth

The rooms that was provided was dirty and a lot of things were broken. I think that property was under renovation. However breakfast was good.

Leisure Family

2/10

Poor

28 Jul 2025

Heather

False advertisement

There was no remote in two of the three rooms that I booked. All of the floors were dirty. One of the beds looked as if it had been slept in already. There was no trash can or coffee maker in one room as well. Another room had terrible water pressure. There was a lamp shade that I had to attach in one room. The pictures looked absolutely nothing like the actual hotel. The only reason we stayed was because we were so exhausted from an all day trip to an amusement park and because I had prepaid and booked prior to leaving for our trip. I have reached out to the hotel but no response from anyone there. There seemed to not be a lot of concern for guests comfort just from the experience we had. Also, I booked three rooms and they were all separated from each other all over the hotel.

Friends_and_family Family

2/10

Poor

27 Jul 2025

Mara

The room was terrible. Bed stinks, one soap bar, i don't recommend.

2/10

Poor

26 Jul 2025

Gaylene

Close to mall

Leisure Partner

2/10

Poor

19 Jul 2025

Gary

Dont stay here

Air conditioner barely worked, sheets dirty,bathroom dirty,mold on tbe celing in bathroom, last persons food left in refrigerator, carpet not vacuumed, no phone in the room

Friends_and_family Family

2/10

Poor

19 Jul 2025

Megan

I needed a place to sleep but didn’t want to touch anything. Sheets were wrong size and no mattress pad/protector. Holes in walls. Door had repair signs of being broken into.

Business Self

2/10

Poor

06 Jul 2025

Tiara

Disappointed

Took forever for a Tv no microwave, beds were really wobbly and uncomfortable 1 roll of tolit paper and no extra towels when asked for them, but the breaking point check in was supposed to be at 4pm but was told to come back around 5:30 after traveling all day. Water pressure in shower was weak also, very disappointed.

Friends_and_family Family

2/10

Poor

05 Jul 2025

Jeremy

Horrible

Room smellled musty, bugs crawling on the bed, the beds headboard fell off and there was trash ledt behind the bed. Terrible...

Friends_and_family Family

2/10

Poor

01 Jul 2025

Carolyn

Don’t go there!!

The service was on the bottom of the scale. Not professional at all. The room was horrible. The door lock was barely hanging on the door and didn’t lock! The next morning after not sleeping at all- the staff wanted to argue with me about the bill that showed a credit (within parentheses) and she said that definitely shows a charge. Then they at first didn’t want to give me a refund!!

Business Family

2/10

Poor

23 Jun 2025

Stephen

The only thing was great was the feeling of the shower. This hotel has really went down. Every time I go to Valdosta this was our go to hotel, but not anymore it’s gotten worse. Not only that Customer Service was horrible. Receptionist was very rude. There wasn’t any housekeeping not enough towels and I had a 2 bed hotel room. I had to change rooms and the pictures are proof of why. I have a video of the AC making a loud noise like as if maintenance was trying to fix it and didn’t put the cover back on all the way. Next time we come back this hotel will not be the one.

Leisure Family

2/10

Poor

21 Jun 2025

Charles

1) Room snelles like ab ashtray
though it was bib-smoking, had to lysol it myself.
2) T.V. didnt work (2) if them went to get a 3rd never came back
3) Dust everywhere. Furniture
Old and marred.
4) Door had a gap wide enough
to see ppl passing by
5) Fridge didnt work and had paper like a mouse nest.

Business_and_leisure Partner

2/10

Poor

20 Jun 2025

Jason

Don't stay here.

Self

2/10

Poor

19 Jun 2025

George

Not a family hotel.

Found drug needles outside the room, joint roaches in the closet. The room was dirty and smelled of marijuana. The front staff weren't very friendly.

Friends_and_family Family

6/10

Pleasant

18 Jun 2025

Michael

The place was old needed updating

Partner

4/10

Poor

17 Jun 2025

Anurag

The location was good.

Leisure Family

2/10

Poor

14 Jun 2025

Jamie

Rooms were extremely nasty. The locks didn’t work couldn’t get into one of the rooms at all and the other wouldn’t lock so we ended up leaving and requesting a refund that they are not providing us with.

Business_and_leisure Family_with_children

2/10

Poor

13 Jun 2025

MUHAMMAD

Room was too much smelly,
Ac extra ordinary noisy and dusty air.
Tv remote not working.

Business Self

2/10

Poor

01 Jun 2025

Christina

Do not book at this location. At night it turns into a party in the parking lot. Drugs and street walkers. Got subway left my sandwich on the table to go get my drink out the car and within 5 minutes when I returned to the room ROACHES close to 10 was enjoying my sub. 😳😳😳. I went to the office to address my concerns and was blown off and refused to help. I checked out right then and left. Ending my birthday weekend early

Partner

2/10

Poor

27 May 2025

Maria

The only positive thing I can say is that it was conveniently located. However, there are many other motels/hotels within sight of this location, so I can't even give it a positive for that.

When we pulled up, we immediately noticed the run-down/dirty property. Trash littered the ground that has been there for sometime. Building looked in disrepair. Nothing like the advertised photos.

The room itself was filthy. Carpets were sticky & even covered our suitcase with an unknown brown sticky substance. There was trash on the floor (mostly candy wrappers) & there was a strong mildew smell & the pillows reeked of cigarettes.

The linens were dirty - stands of hair in the bed & bits of dirt/debris & smelled of feet. Linens were torn- large rip in the middle.

By the bed we discovered a blood smear & boogers on the wall.

The bed did not fit the frame & all the furniture was dirty & in disrepair. The nightstand lampshade was not secured, so it would fall off. The nightstand was water damage & warped. The dresser draws were filthy.

There were roaches- we even found one in the coffee maker. The was not microwave.

The pool was closed for remodel.

There were dead bugs stuck to the ceiling & a dirt ring around the bathtub. There was also an unfinished wall repair. All the metal fixtures were rusted.

We heard nearly a dozen complaints to staff from other guests of same issues & more. Staff was rude to other guests & complained of guests in front of us.

Poor management & staff.

Leisure Family_with_children

6/10

Pleasant

26 May 2025

Johnny

The staff was very polite and courteous. The rooms were outdated, carpet wasn't clean and it had roaches in the room. Again staff was great but will not be staying there again.

Leisure Family

2/10

Poor

24 May 2025

John

It was conne ted to a mall parking lot

Leisure Family

2/10

Poor

24 May 2025

Roger

Horribly bad hotel. Pictures attached for review!

This hotel was disgusting, room very dirty, moldy, bed bug, bathroom diry.

Partner

4/10

Poor

18 May 2025

Enrique

Needed to feel more secure. We left after 15 min of checking the room condotion.

Family

2/10

Poor

11 May 2025

Latoya

Needs to be removed off all platforms for booking

I had to get the keycard replaced everyt
ime I left! outsides lights were not working very dark! no trash can in my room, the tv didn't work. The wrong size sheets on the bed. no ironing board. only one staff member was welling to help with the door. the room reeked of smoke.

Friends_and_family Family

2/10

Poor

27 Apr 2025

Robert

This was the worse place I’ve ever stayed. Safety-realized next morning our door did not lock, wires from smoke detector hung from base in ceiling, mold on walls where things had been pulled off. Filthy. Smellly

2/10

Poor

17 Apr 2025

Lisa

The ladies who checked me in were pleasant. However, one of them was wearing a bonnet or shower cap. It wasn’t what I expected, though it was in the evening when I checked it. The tv was on when I entered the room. Which was alarming for my daughter and I. The deadbolt didn’t work. The door was somewhat agar. It made feel uneasy. I took several pictures of that and the following; bathroom floor and shower was filthy, hair in the shower, on the floor and on the toilet. This location left me with a very bad impression and I’ll never stay at another one.

Leisure Family

10/10

Exceptional

05 Apr 2025

Mike

Staff are great. Property condition needs improvement. Our curtains in the room are not hun properly and it looks run down

Leisure

2/10

Poor

22 Mar 2025

Verified traveler

Our room was given away to someone else. First name was the same but that was all. Front desk said they checked ID. It took over 30 minutes to straighten out the mess. Only 1 towel and washcloth provided
Asked for additional they didn't have any. It was stated we were lucky to get one. No breakfast.

Friends_and_family Family

2/10

Poor

16 Mar 2025

Davida

Upon checking into the room we noticed that the bedding was not changed after the last check out. While in the room on the second day front desk staff checked someone else into our room (we had not checked out) so a stranger was able to walk right into our room. Property is not maintained. Ceiling in front lobby leaking right in front of clerk desk …. No one cared. Will not stay again nor will I recommend to anyone

Leisure Family

2/10

Poor

08 Mar 2025

Charles

Dont stay Quality inn

Lights burn out in foyer. Light burn out ouyside room. Parking lot mall entrance has asphalt damage. Can injuire your tire. Continental breakfast could be improved. Loud musice untol 130 am in mall parking lot. Front desk should have reported earlier. Room could be cleaner

Friends_and_family Family

6/10

Pleasant

04 Mar 2025

LeAnn

Trash not picked up.

Leisure Partner

2/10

Poor

01 Mar 2025

Holland

They over charge!! The room has roaches, and smells like mildew... my son has chronicle asthma and couldnt breathe in the room! The door was busted down by police before it was dented and all beat up the card keys didnt work i had to go to the office several times over them ..the bathroom is just disgusting!! And the linens have NEVER been replaced! Dirty and stained oh and the carpet in the room was very funky and sticky 10/10 would not recommend 😑

Leisure Family_with_children

2/10

Poor

24 Feb 2025

David

Filthy, you get what you pay for

Business_and_leisure Family

2/10

Poor

18 Feb 2025

Monica

Room listed available & booked & paid for . Front door locked with kids running around. Waited over an hour to check in to be told they were over booked. Contacted customer service and they stated the person was on lunch break but rooms were over booked. Unprofessional service and complete waste of time and money

Leisure Family

4/10

Poor

14 Feb 2025

Aubrey

You have to ring a door bell to enter the lobby (this is around 5pm) which had buckets on the floor to collect water dripping from the ceiling. It was stuffy and muggy no air conditioning or fan to blow the stagnant air. My room key didn't work so back to the lobby I went. The women (I assume owner because she didn't have a uniform on) who checked me in completely ignored me, she made eye contact then walked away. A uniformed employee walked me to the room to show \"how\" to open the door, apparently you must insert the card 5 to 7 times to get the green light then pull the handle up not down to open. Once inside good golly disgusting. Cigarette burns on the furniture of the non smoking room, stains on pretty much every surface, dust and random hair on lamps and headboard, remote control greasy, toilet and bathtub heavily stained and there was used soap with hair on it in the shower. Vomit. I was not expecting the Ritz however I was expecting clean.

Business Self

8/10

Excellent

05 Feb 2025

Earl

No breakfast as advertised. Tv remote didn't work. No ashtray in smoking room.

Business

2/10

Poor

01 Feb 2025

BARRY

Dont stay there

To many code violations to list. Puke outside nasty.

Self

4/10

Poor

31 Jan 2025

Verified traveler

Quality Inn, should be renamed Low Quality Inn

There was a sewer pipe leaking into a bucket in the lobby right in front of the counter. Rif Raf sitting outside his room in a chair drinking beer and smoking. Garbage all over the parking lot. The beds have paper thin blankets, It's good it wasn't too cold outside, because the heat doesn't work, there was hair all over the soap dish in the shower, the toilet seat looked like it had cigarette burns all over it, the tissue dispenser fell out of the wall when I tried to blow my nose, it felt like the carpet was wet, the tv remote volume control wasn't functioning. The 2.5 star rating is not accurate. It't more like a 1.5 star or a 2 on a good day.

Business

4/10

Poor

31 Jan 2025

Linda

The building condition was in terrible shape. The lobby had water leaking into buckets and no breakfast was served as promised. My room's vanity lighting was not working and the TV remote was broken. The shower head did not work. This was the worst hotel I have ever stayed in.

4/10

Poor

31 Jan 2025

George

Very run down.

Checked in and the rooms were uninhabitable. One room had bad chemical smell and the other a broken heater. No other rooms available so had to find another hotel.

Friends_and_family Family

2/10

Poor

28 Jan 2025

Christopher

This place should be closed down. No toilet paper, tv remote, ceiling was leaking in the lobby, roaches, dirty pillows, dirty tub, the drawers had left over tobacco in it from people making blunts, floors was disgusting. Wouldn’t even want my dog to sleep there

Business Self

4/10

Poor

26 Jan 2025

Greg

Unless you absolutely can't afford it. Pay a little more, and stay at a nicer place.

2/10

Poor

13 Jan 2025

Jolene

Took a chance

We had stayed at a Quality Inn the night before in Indiana and had a good experience, so we took a chance on this one. The hotel was situated back behind buildings, finding the entrance was not easy. The clientele was not the most desired. This is definitely NOT a family place. The king bed sank in the middle, and we had only 1 towel between the 2 of us. The coffee service in our room only had decaf selections and was missing a piece from the coffee maker so the coffee could not even be made properly. At the end of the stay, we saw a cockroach in the bathroom (at least it looked like one). I have been banned by family again to pick the hotel.

Partner

4/10

Poor

05 Jan 2025

Joshua

Long hairs on the floor in the bathroom. Mold and certain corners of the hotel room. Door bent and big cracks in the door frame. Found other people clothes left in the hotel room. And I barely could get the TV to work. I was very upset and unsatisfied.

Business_and_leisure Self

2/10

Poor

23 Dec 2024

Curtis

Just don't. Roaches. Peeled wallpaper. Dirty. Parking lot for mall was full of loud people until 1 or 2. Only one light in the room worked. Awful

Leisure Family

2/10

Poor

07 Dec 2024

Jeffrey

Bed bugs