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Surestay By Best Western Grants

Grants-NM · United States

1608 E. Santa Fe AvenueView location

7.8/10Very good1,000 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.2/108.2
Condition7.4/107.4
Amenities7.0/107.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay By Best Western Grants

Set in a prime location of Grants (NM), Travelodge Grants puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Travelodge Grants.

Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Travelodge Grants is an excellent choice from which to explore Grants (NM) or to simply relax and rejuvenate.

Read more about this hotelShow less

With a stay at SureStay Hotel by Best Western Grants in Grants, you'll be within a 5-minute drive of El Malpais National Conservation Area and Northwest New Mexico Visitor Center. This hotel is 2.2 mi (3.6 km) from Truman Park and 2.9 mi (4.6 km) from Mining Museum.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 10:00 AM to 9:00 PM.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 20.00 per pet, per night (maximum USD 100 per stay)
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

El Malpais National Conservation Area 0.9 km / 0.6 mi
Northwest New Mexico Visitor Center 1.7 km / 1 mi
Truman Park 3.8 km / 2.4 mi
Grants Chamber of Commerce and Mining Museum 4.9 km / 3 mi
Mining Museum 4.9 km / 3.1 mi
Fire and Ice Park 4.7 km / 2.9 mi
Grants Public Library 5.2 km / 3.2 mi
Neighborhood Park 5.6 km / 3.5 mi
Cibola General Hospital 5.7 km / 3.5 mi
Coyote Del Malpais Golf Course 5.8 km / 3.6 mi
Smokey Circle 5.9 km / 3.7 mi
New Mexico State University-Grants Library 6.2 km / 3.8 mi
New Mexico State University Grants 6.2 km / 3.8 mi
Cibola National Forest 8.9 km / 5.5 mi
Western New Mexico Aviation Heritage Museum 10.1 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 60
  • Number of floors (main building): 2
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
Show 15 more facilities & services
  • Air conditioning in public areas
  • Hotel safe
  • Newspapers
  • BBQ facilities
  • Grill/BBQ
  • Smoking areaExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Children’s swimming area: 1
  • Hot tubExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Surestay By Best Western Grants

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Surestay By Best Western Grants

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 23 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable5 photos

    Surestay By Best Western Grants

    Room TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • TV
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Surestay By Best Western Grants

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Surestay By Best Western Grants

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 23 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable5 photos

    Surestay By Best Western Grants

    Room KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • TV
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKING • 1 Bedroom • 18 m²QUA.NM-10
    QUADRUPLE NON SMOKINGPhoto unavailable4 photos

    Surestay By Best Western Grants

    QUADRUPLE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-10

    Room amenities

    • Wi-fi
    • Dining Area

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Surestay By Best Western Grants

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Surestay By Best Western Grants

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Surestay By Best Western Grants

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 23 m²ROO.KG-3
    Room KING SIZE BEDPhoto unavailable5 photos

    Surestay By Best Western Grants

    Room KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-3

    Room amenities

    • TV
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Surestay By Best Western Grants

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Surestay By Best Western Grants

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Surestay By Best Western Grants

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay By Best Western Grants

7.8
Very good
1,000 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.4 /10
Amenities
7.0 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Kim
We really enjoyed our stay at Sure Stay. This has to be one of the best hotels we've stayed at. The staff was very friendly & let us know what was for breakfast the next morning, which was awesome! French toast! Not just some cold cereal & toast. They had waffle batter ready to make waffles & even had sugar free syrup! I don't think I've ever seen sugar free syrup at any hotel. Plenty of coffee, orange & apple juice, fresh fruit & yogurt, little tiny bagels & eggs! I was super impressed! The room was clean. The bed was so comfortable. They had shampoo & conditioner in the shower that was really good. My hair hadn't felt that good in a long time. The water pressure in the shower was great! And the bathroom was so big you could have a party in there! The parking lot was well lit & you just feel safer that way. There was even a safe in the room! You don't usually see that except for in Las Vegas. I know we'll be stopping there again next time we're in the area.
I highly recommend this hotel. You won't be disappointed!
Partner
8/10
Excellent
09 Jul 2026
Anthony
Liked the firm mattress
Self
8/10
Excellent
05 Jul 2026
Erica
Pool was open. Just had coffee & orange fie breakfast. Very comfortable bed and room was spacious.
Friends_and_family Family
2/10
Poor
02 Jul 2026
barbara
Light fixture wasn’t working TV wasn’t working. Internet wasn’t working.
Friends_and_family Family
8/10
Excellent
28 Jun 2026
Mary Jo
Room was very clean and bed comfortable. Lady up front very nice and helpful. Good nights stay
Family
10/10
Exceptional
28 Jun 2026
Lanny
Great place to stay
Family_with_children
10/10
Exceptional
26 Jun 2026
TJ
-
Family_with_children
8/10
Excellent
24 Jun 2026
Kenneth
Great hotel for the price we paid. Clean and updated lobby and rooms. Huge bathrooms. Convenient location to restaurants, shopping, gas stations. A few problems we encountered were our TV remote did not work, they said they would get a new remote the next day but didn't. Large cold unheated indoor pool. Large hot tub that smelled musty.
Family_with_children
4/10
Poor
21 Jun 2026
judy
Needs nicer employees and better breakfast options
Friends_and_family Family
6/10
Pleasant
18 Jun 2026
WILLIAM
Decent staff, comfortable bed, clean room. Downsides: One of the two bedside lights was out and they \"had to order a bulb.\" Pretty lame. Breakfast options poor. No meat unless you count a few small specks of brown in the watery gravy for your biscuits.
Partner
10/10
Exceptional
16 Jun 2026
Pimi P.
Everything was great!! I love staying here when visiting family members in Grants
Partner
2/10
Poor
14 Jun 2026
Pimi P.
Excellent all the way around
Partner
8/10
Excellent
12 Jun 2026
Merri
Great hotel, a bargain.
Partner
6/10
Pleasant
08 Jun 2026
Tamara
The bed was nice and comfy, and the front desk lady that checked me in was very nice and helpful.

No air conditioner on in the lobby and it was very warm, only continental breakfast even though it was indicated as full breakfast on Expedia, no elevators, couldn’t adjust fridge temp because knob broken.
Self
10/10
Exceptional
01 Jun 2026
Peggy
Convenient to highway and comfortable room.
Pet
10/10
Exceptional
29 May 2026
Peter
Great place to stay, Lady at the front desk was really nice and helpful, Thank you 😊
Family
10/10
Exceptional
28 May 2026
Robert
Very comfortable and clean.
Partner
10/10
Exceptional
23 May 2026
Cora
Awesome
10/10
Exceptional
22 May 2026
Dennis
Clean room and felt safe. Best breakfast of any we have stayed at
Partner
8/10
Excellent
21 May 2026
Doug
It was ok not a bad place to stay.
Family_with_children
10/10
Exceptional
20 May 2026
Diane
The room, breakfast and staff were great!! We were up stairs and the second set of stairs were slanted so we were very careful about going up and down
Partner
6/10
Pleasant
10 May 2026
Shaunell
Breakfast was great if you show up at 7am. Once the eggs and batter for the waffles is gone, youre out of luck. Front staff wont make a new batch.

My pet peeve is I stayed here cause it was pet friendly. I reserved and paid for the suite. And was told that animals are NOT allowed in the suites upon arrival. But because I prepaid there was nothing they could do about my price rate and I had to down grade to a normal room at the price of a suite. That is what bothered me.

The normal rooms ( 2 queens size beds ) say it sleeps 4, but only leave enough towels for 3 people.
2/10
Poor
09 May 2026
Taylor
Very poor staff experience. I was charged for hotel damages that I did not do. I was not made aware of charges in a timely or proper manner.
Self
6/10
Pleasant
07 May 2026
Valeria
Rooms were clean and check in was easy. Breakfast however was an unpleasant surprise. We found out warm breakfast options are only available every other day, and we were unfortunate to be there on one of the “off” days, so the only warm option was the waffle maker. No real protein options. That would have been nice to know. It’s not difficult to have some boiled eggs or simple biscuits and gravy.
Friends_and_family Family
10/10
Exceptional
29 Apr 2026
Shelley
Check in was a breeze with friendly staff. Our room was very spacious and quiet. This is more of a motel not hotel and if you’re on the second floor there is no elevator. It wasn’t a problem for us but thought it’s worth mentioning. Overall everything was great and we would stay there again.
Partner
10/10
Exceptional
26 Apr 2026
Lisa
Good for the price
Friends_and_family Family
2/10
Poor
25 Apr 2026
Taylor
Staff was unprofessional
Self
8/10
Excellent
24 Apr 2026
Leonard
Easy on and off interstate.
Partner
8/10
Excellent
21 Apr 2026
Karon
Everything was good.
Self
8/10
Excellent
19 Apr 2026
Vincent
Stayed one night. Motel was convenient on our route. Staff was very helpful. Breakfast was just OK.
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Roger
Felt like a safe place to stay. Bed was really comfortable also made a big bathroom.
Partner
4/10
Poor
13 Apr 2026
Wendy
There as still grocery bags from the previous guests in the room. Found blood splatters in the bathroom wall. The air conditioner was VERY noisy. The shower head was covered in lime and is way too low. I'm 5'2\" and had to duck to get under it. The bed was AWFUL - very soft and springy. The pillows were either rock hard and flat or lumpy foam.
Best Western name but Motel 6 quality. Will never stay again.
8/10
Excellent
12 Apr 2026
Jodie
The room was clean, staff was friendly, and the location was perfect in between El Maipa and El Morro.
Pet
8/10
Excellent
12 Apr 2026
Marty
Nice place. Wish they had laundry room for visitors.
Hot tub felt good. Person in breakfast area not too friendly.
Partner
6/10
Pleasant
07 Apr 2026
theresa
NO comment
Partner
6/10
Pleasant
04 Apr 2026
Carol
There was very limited places to eat in the town, we arrived at 6:00 and had a hard time finding somewhere for supper. The hotel is like a motel the bedrooms were large and comfortable.
Partner
10/10
Exceptional
30 Mar 2026
Cheryl
The French toast was delicious.
Self
6/10
Pleasant
30 Mar 2026
Zoila
It is a road hotel, we got there late (about 9pm) and everything was closed so we went to bed without eating.
Family_with_children
10/10
Exceptional
27 Mar 2026
Ed
Pet friendly
Friends_and_family Family
8/10
Excellent
27 Mar 2026
maria
Comfortable and clean
Pet
10/10
Exceptional
26 Mar 2026
Diane
Breakfast was fresh and good. The AC worked well, although we didn’t really need it much.
Pet
2/10
Poor
26 Mar 2026
MARTHA
The shower head blew off , there was maintenance available so were moved to another room. That shower was not working well either
10/10
Exceptional
25 Mar 2026
Kenneth
Clean room. Easy access off the freeway. Quiet
Friends_and_family Family
8/10
Excellent
21 Mar 2026
Kelley
Room was clean and bed was comfy!
Friends
10/10
Exceptional
16 Mar 2026
Joy
Clean room and friendly staff
8/10
Excellent
15 Mar 2026
Art
Too much paperwork to get registered
6/10
Pleasant
08 Mar 2026
John
I booked a room with a king bed, walked through the door to two queen. After driving 900+ miles my family just wanted to sleep.
The next morning free breakfast was less than stellar. The idea of breakfast was biscuits and gravy (mostly water), there was no eggs, no bacon, no sausage and only gave us tortillas to eat with what?
8/10
Excellent
07 Mar 2026
Kent
Thanks for the stay
8/10
Excellent
02 Mar 2026
Mary
Clean room, comfortable bed. Internet too slow to use.
8/10
Excellent
28 Feb 2026
Lauri
Friendly staff, Good breakfast
Family
10/10
Exceptional
24 Feb 2026
Jennie E
Clean, comfortable room and lobby. Great authentic Mexican food recommended.
Friends_and_family Family
8/10
Excellent
23 Feb 2026
Della K
Great staff. room was quiet and comfortable. Nice size refrigerator. Lighting a little dim. One lamp out. No elevator. Outside entrance.
Partner
4/10
Poor
12 Feb 2026
Shane
No hot water, couldn't take shower. Very disappointed.
8/10
Excellent
09 Feb 2026
Paul
great bathroom,but floor was cold, no carpet or mats for bare feet
Partner
10/10
Exceptional
07 Feb 2026
Allen
Staff were very nice. Even made a fresh pot of coffee upon arrival
Leisure Family
6/10
Pleasant
06 Feb 2026
Kim
Bathroom and plumbing were outdated.
10/10
Exceptional
25 Jan 2026
Jennifer
The lady at the desk was able to get me a room on the ground floor which was super helpful when traveling alone having to carry on luggage etc.. I can’t Denver hee name but she was super kind.
10/10
Exceptional
23 Jan 2026
Anthony
Friendly and clean
10/10
Exceptional
19 Jan 2026
JIAN
Nice staff
Business
6/10
Pleasant
11 Jan 2026
Kathleen
The room was fine. Internet service was nonexistent. The front desk reset the modem twice and still it did not help. It says full breakfast when booking. No eggs, mostly carbs, yogurt. I did like they had grape juice.
Other than that okay place to stay.
4/10
Poor
11 Jan 2026
Cheryl
We were traveling with our dog. Apparently lots of folks stay here with dogs. The parking lot and all gravel edges of the lot were littered with dog feces. Very disgusting.
The room smelled of cleaning products which was okay, however I spilled a little water and when I wiped it up, I could see how dirty the floor was. The floor was dark wood looking composite and had been swept, but not mopped. The floor was badly warped in the bathroom. The shower is stained from the possible rusty water. The interior doors were all dirty. This place needs some renovation. We would not book this hotel again.
Leisure Pet
2/10
Poor
07 Jan 2026
lisa
Room was very noisy, could hear every car door, car lock, upstairs, toilet squeeling. Bed very uuncomfortable
Partner
10/10
Exceptional
05 Jan 2026
Daniel
The breakfast was not fresh. There was no coffee. Air conditioning vents were completely dirty inside the room. Walls around the windows were cracked. Maintenance was much needed. Did not feel safe inside this motel.
Business_and_leisure Family
8/10
Excellent
04 Jan 2026
Sofia
Breakfast was continental for sure. Online says breakfast..Sunday did have biscuits & gravy but the gravy was cold & the boiled eggs were well over cooked. In order to get more towels my husband was told he needs to take the front desk the dirty ones...came off as absolutely subpar. The day staff was nice. 3 stars.
Friends_and_family Family
6/10
Pleasant
04 Jan 2026
Lorraine
Checked in with a sweet kind worker, didn’t catch her name, she was very informative. The room smelled like a urinal. The office chair was visibly filthy. The TV’s are small, the small couch was questionable. I had to keep the restroom door closed to keep the smell of urine in there. I only booked a room because I usually like the amenities at Best Western, but this was more like Motel 6. I couldn’t get a different room or get a refund because I had booked in advance and had already checked in.
Leisure Self
6/10
Pleasant
01 Jan 2026
Lisa
Property was clean and the bed comfortable. Bathroom exhaust and heater were extremely loud. Breakfast was disappointing unless sugar is your preferred food group.
Leisure Partner
4/10
Poor
30 Dec 2025
Judy
The vinyl floor smelled like dried urine. The TV did not work even after the lady at the front desk tried to fix it. The remote control was taped together and fell apart. The water in the Shower was consistently lukewarm. The bottom sheet kept coming off the bed. Towels were paper thin.
“ full “ breakfast consisted of biscuits and gravy o e day and cheese omelets the next day.
Partner
4/10
Poor
27 Dec 2025
Pacino
No hot water for morning shower. Water temperature seems to be limited. You can’t turn the handle for more hot water. So the max temperature is lukewarm. Basically a cold shower. Not good.
Leisure Family
6/10
Pleasant
27 Dec 2025
Patty
The staff was courteous.
Leisure Partner
6/10
Pleasant
24 Dec 2025
Brandy
New towels.
Friends_and_family Family
4/10
Poor
23 Dec 2025
Mi
Fridge was so noisy, we had to unplug it. Overall is ok, but we couldn’t accept excuse which staff replied when we used hot tub, seems like he didn’t want to waste energy to heat up hot tub. Also not allowed to bring towels provided at pool area to room. We didn’t know how it mattered if return after use.
Friends_and_family Family
2/10
Poor
23 Dec 2025
Jose
Honestly if I wanted to stay ata motel 6 I would have made that reservation and saved about $60. Why on earth would you put a person into a handicapped room where the floor in the shower is broken through and the room smells like mold and old cigarette butts. Hey I get it fool me once shame on you, the property is a glorified motel 6 with a different sign. Worse thinking I had booked a best western I show up and the clerk tells me I don’t have a reservation. I did not know there were two supposed Best Westerns in Grants well actually one is a poor excuse for a hotel. No control of the water tempature and no clock and a chair that makes you wonder what street they found it on. As for the breakfast the point of staying at a best western was to get a decent breakfast. When you cannot eat anything but the yogurt that is a problem. This is the second bad hotel I have gotten from hotels.com in the past two trips, don’t you guys have any standards left?
Friends_and_family Family
2/10
Poor
23 Dec 2025
Debra
Room was not clean. Bathtub had hair - including pubic hair (gross!). And generally looked dirty. The room looked unclean as well. Door had dirt and smudges all over. Floor didn’t look nice either. Then I was locked out of my room at 8 am after trying to get breakfast. Maintenance let me back in. He was very nice and helped me diagnosis what was leaking from my vehicle. Front desk man was also very helpful.
This is not my first day at this hotel in Grants. I drive to Arizona often and I need a place to overnight. Can’t imagine I will be back.
Friends_and_family Family
4/10
Poor
20 Dec 2025
Stephen
No hot water. Surprise 100 deposit
Business Family
8/10
Excellent
17 Dec 2025
Ana
Everything
8/10
Excellent
11 Dec 2025
Ronald
Yes fine didn't use it
Partner
10/10
Exceptional
10 Dec 2025
Brendon
I own a moving company so I was traveling through on business.

Ample safe parking.
Very respectful and relaxed front desk.
Hot shower.
Clean bathroom.
Clean and comfortable bed.

Great stay
Business
10/10
Exceptional
07 Dec 2025
Lou
Nice staff
Clean room
Business Self
10/10
Exceptional
06 Dec 2025
sandra
Older hotel but refurbished and was very nice all amenities WiFi channels vending pool was a comfortable place to stay very well priced and a Dennys a walk away!
Leisure Pet
10/10
Exceptional
27 Nov 2025
Ron
Clean rooms. Comfortable beds
10/10
Exceptional
16 Nov 2025
Denise
Room was very clean and updated. Like had a personal door to the outside.
Partner
10/10
Exceptional
16 Nov 2025
Patti Kuhlman and Leonard
Very kind receptionist when we arrived late after a long drive. So nice.
8/10
Excellent
09 Nov 2025
Robert
The only thing wrong with the room was the tub drain was plugged and drained really slow, so by the time you finished your shower you were standing in about 8” of dirty shower water.
Business_and_leisure Friends
8/10
Excellent
09 Nov 2025
Lou
Clean room
Business
8/10
Excellent
06 Nov 2025
Kevin
Great value for the price. The room is a good size and was clean. Direct TV is provided with tons of channels. The staff was friendly. The breakfast was okay, but we went 20 minutes before closing and there wasn’t much left.
Leisure Pet
10/10
Exceptional
04 Nov 2025
Jackie
Room was warm
Partner
10/10
Exceptional
02 Nov 2025
Jacob
Friendly staff and rooms were a expected.
6/10
Pleasant
27 Oct 2025
Terri
Shower floor was tapped together,needed a mop for the floor to get up all the water.
Leisure Family
8/10
Excellent
24 Oct 2025
Robert
Great stay, clean rooms.
Friends_and_family Family
10/10
Exceptional
24 Oct 2025
Jacob
Good staff
10/10
Exceptional
23 Oct 2025
Gary
Nice clean room. Comfortable bed
Leisure Partner
10/10
Exceptional
22 Oct 2025
Tina
Was all around a 5 star…..will stay here again
Partner
8/10
Excellent
22 Oct 2025
grace
check in staff was lovely- friendly and welcoming :)
10/10
Exceptional
21 Oct 2025
Gonzalo
Staff was really great.
Leisure Self
6/10
Pleasant
21 Oct 2025
Gail
Beds and bedding need replaced
2/10
Poor
19 Oct 2025
Karen
Room was fairly but conditioner and body wash were not filled. Also, the bed was not clean. Urine stains on mattress and food on mattress. Bed was broken as well. Looked like they tried to remodel but they should of got new furniture if they were going to remodel. Especially the bed.
Partner
10/10
Exceptional
17 Oct 2025
Peter
Front desk staff was exceptional; very courteous and provided excellent recommendations for dining and amenities. Based on price, location, and accommodations, I would definitely stay here again and recommend to others.
Leisure Self
10/10
Exceptional
10 Oct 2025
Mary A
Great stay
Family
4/10
Poor
07 Oct 2025
Eric
We had an issue with our internet & cable tv. We moved rooms to accommodate that issue. The rooms smelled and were out dated. There was one lady working the entire hotel. It took awhile for her to get us into another room.
Leisure Pet
10/10
Exceptional
28 Sep 2025
Suzane
Room was clean and comfortable.
The service was above and beyond!
Friends_and_family Family

Location & surroundings

Surestay By Best Western Grants
1608 E. Santa Fe Avenue, Grants, United States

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Surestay By Best Western Grants

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