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Best Western Grants Inn
Grants-NM · United States
1551 E Santa Fe AvenueView location
8.0/10Excellent1,000 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.2/10 8.2
Condition8.0/10 8.0
Location8.6/10 8.6
Neighborhood7.6/10 7.6
Value9.0/10 9.0
Amenities8.0/10 8.0
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Best Western Grants Inn
Welcome to the Best Western Grants Inn, conveniently located just off I-40 (EXIT 85) Grants, New Mexico. We are rated #1 for cleanliness and good working order per Medallia Guest Satisfaction survey results.
Our conveniently located, pet-friendly (w/charge) setting offers affordable accommodations with easy access to all of our area's major attractions, including Coyote Del Malpais Golf Course, the New Mexico Mining Museum, and plenty of shopping and dining options.
Hotel guests may enjoy the following amenities- Indoor heated swimming pool and spa (9A-9P), modern fitness facility, a complimentary HOT breakfast buffet (6A-9A) daily, Free W-Fi, Free parking and 24 hr snacks & beverages shoppe.
Show less
When you stay at Best Western Grants Inn in Grants, you'll be in a shopping district, within a 5-minute drive of El Malpais National Conservation Area and Northwest New Mexico Visitor Center. This hotel is 1.9 mi (3.1 km) from Truman Park and 2.6 mi (4.1 km) from Mining Museum.
Make yourself at home in one of the 51 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and microwaves, and housekeeping is provided daily.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Pet fee: USD 20 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 25 (subject to availability)
- Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
El Malpais National Conservation Area
0.6 km / 0.4 mi
Northwest New Mexico Visitor Center
1.4 km / 0.9 mi
Truman Park
3.4 km / 2.1 mi
Mining Museum
4.3 km / 2.7 mi
Grants Chamber of Commerce and Mining Museum
4.4 km / 2.7 mi
Fire and Ice Park
4.6 km / 2.8 mi
Smokey Circle
4.7 km / 2.9 mi
Grants Public Library
4.8 km / 3 mi
Cibola General Hospital
4.9 km / 3 mi
Neighborhood Park
5.2 km / 3.2 mi
Coyote Del Malpais Golf Course
5.3 km / 3.3 mi
New Mexico State University-Grants Library
5.7 km / 3.5 mi
New Mexico State University Grants
5.7 km / 3.5 mi
Cibola National Forest
8.4 km / 5.2 mi
Western New Mexico Aviation Heritage Museum
9.9 km / 6.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2020
- Total number of rooms: 51
- Number of floors (main building): 2
- hotel
- American Express
- MasterCard
- Visa
- Small pets allowed (under 5 kg)Extra charge
- Small pets allowed (under 5 kg) not available in all roomsExtra charge
- Large pets allowed (over 5 kg)Extra charge
- Wheelchair-accessible
- Car park
Show 36 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Secure parking
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Supermarket
- ShopExtra charge
- Gym
- Newspapers
- Clothes dryer: 1
- Smoking areaExtra charge
- Breakfast room
- PhotocopierExtra charge
- Business centre
- Indoor freshwater poolExtra charge
- TV lounge
- Hot tubExtra charge
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Hot breakfast
- LGTBIQ friendly
- Early Check-inExtra charge
- Early departureExtra charge
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Grants Inn
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Grants Inn
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 25 m²QUA.ST-4
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- Mini fridge
- Microwave
- Ironing set
- Individually adjustable air conditioning
- Wi-fi
- Wake-up service
- Alarm clock
Show all 14 amenities
- Toiletries
- Desk
- Cable TV
- Dining Area
- Smoke detector
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Grants Inn
QUADRUPLE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST-4
Room amenities
- Direct dial telephone
- Mini fridge
- Microwave
- Ironing set
- Individually adjustable air conditioning
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Cable TV
- Dining Area
- Smoke detector
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 25 m²DBL.KG-NM
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Grants Inn
DOUBLE KING BED NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • Accessible • 25 m²DBL.H6-1
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Grants Inn
DOUBLE Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Grants Inn
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 25 m²ROO.2Q-1
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Satellite TV
- Alarm clock
- Turndown service
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Ironing set
Show all 9 amenities
- Microwave
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Grants Inn
Room TWO QUEEN BEDS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q-1
Room amenities
- Cable TV
- Satellite TV
- Alarm clock
- Turndown service
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Ironing set
- Microwave
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH KITCHENETTEDOUBLE • WITH KITCHENETTE • 25 m²DBL.KT
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Dining Area
- Hairdryer
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Ironing set
Show all 15 amenities
- Individually adjustable air conditioning
- Individually adjustable heating
- Wi-fi
- Wake-up service
- Toiletries
- Cable TV
- Smoke detector
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Grants Inn
DOUBLE WITH KITCHENETTE
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KT
Room amenities
- Dining Area
- Hairdryer
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Wi-fi
- Wake-up service
- Toiletries
- Cable TV
- Smoke detector
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 25 m²ROO.2Q-NM
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Satellite TV
- Alarm clock
- Turndown service
- Wake-up service
- Wi-fi
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
- Microwave
- Fridge
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Grants Inn
Room TWO QUEEN BEDS NON SMOKING
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q-NM
Room amenities
- Cable TV
- Satellite TV
- Alarm clock
- Turndown service
- Wake-up service
- Wi-fi
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
- Microwave
- Fridge
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Grants Inn
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 25 m²DBL.H6
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Grants Inn
DOUBLE Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Grants Inn
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Best Western Grants Inn
100
reviews shown
Steve
Staff was very helpful, giving us a ground floor room (I’m almost 79yo) & a 1-hr late check out so we could go to church w/ friends before leaving. Breakfast was ok, the OJ was best I remember having, the sausage links looked OLD but tasted ok; scrambled eggs looked good but tasted just ok. The shredded potato were tasteless. All the above were barely warm much less hot. The biscuits were xlnt but the butter was ice cold & didn’t spread at all. Still, there’s nowhere else decent to stay except Holiday Inn & they want another $80-ish to stay there. I’d stay at BW again.
leticia
Was a very quiet place
Linda
Decent hotel for the night. Bathroom could have used an update, but otherwise good. Beds were very comfortable. Staff was very friendly. I would stay here again in the future if needed.
Paulette
all was excellent from check in to morning breakfast 😁
Willem
Clean rooms, friendly and helpful Front Desk. Laundry worked perfectly. Nice amenities in the room. Breakfast included.
Rocco
Can't complain. Everything was good, clean, and working. Would stay again.
Domingo
Everyone made you feel at home very nice and caring yes I would stay again 💯
Christopher
Needed in the building to get in my room to take my medication needing it right away and waited 45 minutes for a front desk clerk to show up, had to finally call the the non emergency police hotline number to come to find out what the problem was and why there was no night audit personnel and the lady finally showed up reaking of pot and a sorry excuse why she was gone so long. Horrible!!!!
Jane
Clean room and friendly helpful staff. Walking surface was a little uneven between rooms and lobbby.
James
Been staying at a lot of motels on this trip but this one was probably the best overall. Lots of attention to detail in the amenities; decent fridge, coffee maker, great shower door, etc. Staff was super friendly.
John
My only complaint was the tv didn’t work
Harry
The place is okay for an overnight stay on a pass through trip, but I’d choose something else if I had a choice. Everything was just so-so from the meh attitude of the staff greeting and check-in, to room cleanliness and quality.
thomas
yes
Duane
The staff was excellent, especially at breakfast.
Dr. Mark
Coffee machine bro an, outlets not optinally arranged, heat/cold not manageable.
Kay
We were traveling with a large breed dog. There is no natural grass on the property which made it difficult for her to find a place to relieve herself.
John
Mini fridge didn't work. And they charged me extra for pet, which expedia said wouldn't happen... other than that, it was clean and ok.
kathy
The place is just set up weird. The office/lobby area is in a completely different building than the rooms. Our room door didn’t close automatically and the room was very small.
Buddy
Yes
Katherine
We were very impressed with the hotel. It has recently been completely re-done. The hotel looks exactly like the pictures. The staff were very friendly and accommodating.
Dennis
Everything
Kevin
Good basic accommodation off I-40. No car chargers available which in this day and age is disappointing.
Andrew
It was a good stay but hard to figure out if the renovations are still underway or completed
Barbara
It was all great. Enjoyed our stay. Would stay again
Rebecca
The room was not well kept
JAMES
The staff was especially friendly, kind, and accommodating. The breakfast buffet offered many different options, and the food was hot and delicious. The room was very clean and well appointed.
Dalton
Have stayed here before, nice place. Older but well taken care of. Only downside is the breakfast sucks
Kimberly
Needs updating. Location right by freeway was good
Diane
The ice machine was not functional which was a drag. And it would be nice if pet families were not mixed with non-pet guests. A dog was barking which made it loud for a few minutes.
Michael H
The hotel check in and out was easy. The breakfast was fine. The bed was very comfortable. My only minor complaint was the shower floor was dirty when we arrived. I had to clean it with a wash rag. I mentioned this to the front desk when I checked out. Other than that, everything was fine.
Julee
If we had it to do over I would have driven 1 more hour west to Gallup. More choices there for sure...falls under the category of \"the more you know\"...
Kim
Our room was clean which would have made our stay a 5 Star but they only had 1 washer (which was dirty) & 1 dryer (take over 2 1/2 hrs to dry a middle load of clothes. Breakfast is from 6am to 9am but by 8:10am they had already stopped putting some of the food out. The breakfast food that was out was nothing great.
Sheila
They have the best breakfast of any motel I have stayed
Craig
Very clean and great staff
Rosario
Room was not very clean. Shower was gross so we did not use it. Bed was comfortable. Breakfast was fresh. Sad there was no fruit. Ice machine was broken. Hotel needs a lot of upgrades.
Nicole
Parking was very limited but overall wonderful experience
timothy
Very nice
Sara
Qùiet room
Judith
Our room was very clean, beds were comfortable and had a big bench for our suitcases. The room had a nice handicapped shower and plenty of room in the bathroom to maneuver for a wheelchair.
Handicap parking was right by the outside entrance.
It had a nice hot breakfast selection and good coffee.
Well lit parking lot and we did not feel unsafe.
We stayed here on our way to AZ and liked it so well that we stayed there on our return trip home.
I give two thumbs up on staying here.
Handicap parking was right by the outside entrance.
It had a nice hot breakfast selection and good coffee.
Well lit parking lot and we did not feel unsafe.
We stayed here on our way to AZ and liked it so well that we stayed there on our return trip home.
I give two thumbs up on staying here.
Stephen
Room was comfortable and clean. Internet was very poor.
Breakfast was fine. Would have liked bacon or sausage available
Breakfast was fine. Would have liked bacon or sausage available
Diane
Poor breakfast…bitter coffee
Banana and juice ok
Hotel stay definitely not worth the price
Banana and juice ok
Hotel stay definitely not worth the price
Stephen
Hotel was good. However be advised we inadvertently entered the wrong date on the reservation and Hotels.com would not let us correct the date!!!
The Best Western hotel said it was out of their hands to correct. We were held responsible to pay for the wrong booked date and pay again for the date we stayed. Best Western offered a discount rate to help. Thank you to BW. WE WILL NEVER USE HOTELS.COM AGAIN!!!
The Best Western hotel said it was out of their hands to correct. We were held responsible to pay for the wrong booked date and pay again for the date we stayed. Best Western offered a discount rate to help. Thank you to BW. WE WILL NEVER USE HOTELS.COM AGAIN!!!
Stanley
Recommend this place highly, Budget friendly and nice.
Cynthia
Clean a
Maria
Clean room, very comfortable, and quiet.
KAREN
Room was very clean and comfortable. Breakfast was very good.
Heather
Staff was very friendly and upon checknin gave us a treat for a dog to even welcome him. Thebonly down side was we could hear the room upstairs everytime they walked across the floor which sounded more like they were stomping.
Cathey
It was a decent stay right off of I-40. The town itself wasn’t much to write home about but they do have a National Monument with nice views there.
Sandra
Broken drawer on dresser keep opening.
Polly
Clean and comfortable hotel.
Tonna
The rooms were great as was the staff!! Very friendly and clean!! The breakfast was GREAT! And the area was spacious and clean!! Would DEFINITELY stay there again!!
Stephen
Room was updated and clean. Staff was friendly and helpful. Breakfast was great as usual. Thanks
Stephen
Courteous enployees and clean room. The only thing that was a snall blemish was the yappy dogs in the room next door
David
The room was great!
Marianne
Room was rundown ie shade on window broken, no shower curtain
Leonard
Clean and comfortable
GREGORY
Room was nice and clean, the staff very pleasant. The breakfast the next morning was good with the addition of green chilies they brought in!!
Clifford
Everything was excellent!!!
Robert
Room was good. Staff was courteous.
George
Clean room quiet location
Wendy
Staff friendly and rooms clean and spacious.
Marie
The room was very clean and the bed very comfortable. The continental breakfast was very well done.
Ashley
Staff was rude the pool smelled of rotten eggs. The shower was disgusting with black bottom. The checkin office was separate building the entire place was creepy and uninviting lights flickering. We left just a few short hour after being there cause i refused to continue staying there.
Connie
Clean room, comfortable bed. Breakfast was good standard hotel breakfast options.
JOHN
room was clean and functional, there were people outside at 2am talking and smoking, The staff was called and took care of the issue.
Cindy
Room was very clean and comfortable.
Susan
The room was a nice size and with the vinyl floor it was clean and prefect for our little dog. We love that they allow dogs. The pool and hot tub were a nice break from the road! The breakfast was phenomenal for a buffet (as so many hotel do now) but this was extra special with home made tamales! Clean and fresh all around. Thank you Grants BW Inn staff!
John
Room clean and staff helpful and friendly
Judith
Room was very clean although the blind was broken. The tub wasn’t very new looking. Even though everything else seemed new and updated
Amanda
We got there at 11 pm. We were put in room 109. It’s just on the otherside of the lobby wall. The walls are paper thin so we could hear people talking in the lobby. The door to the lobby opened and closed all night long. The automatic door button on the wall was broken so people were literally smacking the wall over and over to get the door to open. The air conditioner squealed when it would come on. We had to turn it off which made the room hot. Not to mention on the window side of our room was the parking lot. A LOT of noise. All that noise in our pet friendly room activated our dog all night long. None of us slept and we had a full days drive to another state that day. I had a request for a refund and a call from the manager that never took place. I had another reservation there for this weekend on our way back home, but I cancelled it due to poor customer satisfaction and service.
Jeffrey
Noise from the hallway was very loud all night. Renovations try to hide an old building. Inevitably, it’s just lipstick on a pig. Did not feel secure being able to see light all around the door. Bed is comfortable. Need much better cleaning in bathroom.
Natalie
Breakfast was great.
Sharlene
Our room was fresh and clean. Breakfast was very good.
Dwight
Talk about customer service…my puppy is still talking about the size of the doggie bone she got on arrival. Freshly updated room tastefully done with an extra blanket on the side. The green chili stew for breakfast. All served up with a smile!
Sheila
This was the most friendly and helpful desk clerk I have ever met. I will definitely cone here again.
Rodney or Deborah
Clean and comfortable. Only complaint was I has tvs on both sides of me on until 11:30
Edna
There was a howling noise coming from the pipes that kept us up most of the night.
Mark
Clean room
Kimberly
Nice hotel. Conveniently located.
Mary
Staff is first class. The only problem is the refrigerator didn't work.
Belen
Staff is friendly and helpful. Clean room and comfortable. Breakfast omelet is very good. Right off the highway with shopping centers and restaurants around.
Dalton
Card reader to access hotel is very finicky, elevator is missing safety placard and is currently malfunctioning
Jeetesh
This Hotel is Ok. I like the bedding and
Deena
Nice, clean room. Good breakfast. Staff was friendly and helpful.
deborah
Did not use gym...room was great
Christian
Some minor inconveniences like the doors to the building sticking, making difficult to access, all-in-all, not a bad stay for Grants NM.
ERZULIE
Na
Denise
It was great but didn't realize the office and rooms are in different buildings was raining when we went for breakfast
Kristie
Denise made a great breakfast
George
Could not get into my room. Went back and had the keycard redone 5 times. Finally left in frustration
Larry
Very Nice hotel, very clean, nice staff. The only compliant would be the fan in the bathroom was so loud you could not have it on and have a conversation, and only one switch turned on both the bathroom light and the fan, so to be in the bathroom with the lights on the fan would be running.
Dennis
Overnight stay while traveling
This was an overnight stay while traveling. I’ve stayed at other hotels in Grants on previous trips. This facility is better than the others that I’ve stayed at. I will stay here if I’m passing through this area again.
Joyce
We had a terrible time getting through the door to our room. Almost had to wait five minutes to get in every time we went in and out unless we had someone standing at the door.
Gary
We used to stay at the Best Western years ago and were always pleased with the cleanliness of the rooms and facility. We thought we would try it again and were quite
disappointed with the cleanliness of our room and the facility. Probably won't stay here again.
disappointed with the cleanliness of our room and the facility. Probably won't stay here again.
Brian
Fitness center is one of the nicest I've been in at a hotel. Rooms are updated and clean. Fully functioning pool & hot tob. Will stay here again when I return to Grants!
david
Felt like a motel
Christopher
Stay was one of the worst stays in a long time. Room was dirty, someone else’s food left in refrigerator, ran out of hot water while bathing child, ants in beds of other family members. Made 3 trips to front desk to get room keys to open the door while kids had to wait to go to go bed.
Rachel
Noisy at night
The air conditioner was way too noisy as was the fan in the bathroom and it didn’t have a separate switch. AC interrupted our sleep
Amanda
Clean, safe, friendly staff!
Theresa
Clean and friendly staff in all areas!
Location & surroundings
Best Western Grants Inn
1551 E Santa Fe Avenue, Grants, United States
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Best Western Grants Inn
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