Name: The Westin Ubud Resort & Spa
Address: Jl. Lod Tunduh, Br. Kangetan, Ubud, 0, ID

10/10

Exceptional

20 Jun 2026

Arushi

Good breakfast

Partner

8/10

Excellent

17 Jun 2026

Praneet

Westin Ubud is a large and beautiful hotel. However, their breakfast buffet lacks taste and has fewer options. It’s not even close to the variety and quality offered at Westin Nusa Dua. Overall, it was still a good experience.

Family_with_children

10/10

Exceptional

14 Jun 2026

Richa

We were a family of 4 and had booked one BR suite, but were pleasantly surprised when we were upgraded to the Villa with private pool. The staff were very pleasant and always happy to help. The villa was large and well maintained. The outdoor pool both at the villa and the property were clean and well managed. The views from the bar at the lobby level, infinity pool and the room were all stunning. Overall a great stay. Will come back to the hotel whenever I return to Ubud

Family_with_children

10/10

Exceptional

06 Jun 2026

Fannie

C'est parfait! Une petite chose est difficile et c'est partout en Indonésie . Il n'y a pas beaucoup de choix pour les intolérance aux produits laitiers.

Partner

8/10

Excellent

21 Apr 2026

Hassan A

I

Partner

10/10

Exceptional

18 Apr 2026

KATIE

Infinity pool looking out to jungle was so serene and peaceful.

Partner

10/10

Exceptional

18 Mar 2026

Krupaben

I recently stayed at The Westin Resort & Spa Ubud, Bali, and it was a fantastic experience—especially for a first trip to Bali.

Since it was my first time visiting, I chose Westin for the comfort and reliability, and it definitely delivered. The property is beautiful, and the location in Ubud is peaceful and scenic. The infinity pool is stunning, and one of my favorite parts of the stay was the food—especially the healthy options and their ginger shots, which I absolutely loved.

The staff were exceptional throughout my stay. I had to request a room change on the first day, and they handled it immediately and smoothly, which I really appreciated.

One small note—the hotel is listed as walking distance to some places on Expedia, but in reality, you’ll likely need transportation. That said, everything is still relatively close and easy to reach.

Overall, I truly enjoyed my stay. If you’re looking for a safe, comfortable, and wellness-focused place in Ubud, I would highly recommend The Westin.

Self

10/10

Exceptional

03 Mar 2026

Kauser

A lovely stay overall. Staff was kind and the room was large. Had an enjoyable stay.

Partner

10/10

Exceptional

22 Dec 2025

Alex

Great experience

10/10

Exceptional

27 Nov 2025

Elena

This was our second stay at this property and it always delivers! Great staff, nice rooms, and overall experience.

Leisure Partner

10/10

Exceptional

26 Nov 2025

Shalini

Room was really good & friendly staff . Would come back to Westin.

Leisure Family

10/10

Exceptional

20 Nov 2025

Nandini

All of the above.

Leisure Family

10/10

Exceptional

19 Nov 2025

Dao

Beautiful hotel amazing staffs.
Highly recommended.

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Meagan

Beautiful

10/10

Exceptional

10 Nov 2025

Namukale

This stay was the absolute best my partner and I have had ever had in Bali. The service was AMAZING. The staff were friendly and attentive, and went above and beyond - no request we had was too much. The food was delicious - every meal was very good. On our last day the restaurant staff had a special birthday surprise for my partner.
We will definitely be back ❤️

Leisure

6/10

Pleasant

15 Oct 2025

Samantha

The first two rooms we were shown were dirty,tired and shabby. The third was ok….ish. The wonderful operations manager was very kind and upgraded us to a suite which was a lot bigger brighter and cleaner but still extremely tired and not worth the money. The pool area and bar were stunning though.

Friends_and_family Family

8/10

Excellent

28 Sep 2025

Chao

We loved the stay. The staff are all very nice and helpful. The only thing is sometimes they all try to help whenever they see us standing there or trying to get the bill so we had to repeat our room number to multiple staff every time whenever someone tries to help, as the first question is always what’s your room number. I don’t mind but sometimes I have to repeat three times. Everyone is super nice though.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Akhlaq

One of the best resorts I have ever stayed in. Top notch quality facilities, courteous staff, excellent buffet breakfast with extensive variety, everything we tried was excellent. Very clean pool, not crowded at all (we stayed in September), excellent view of the forest. -25 mins from main Ubud markets and monkey forest, which is not bad if you want to stay away from noise and crowds.

Leisure Family

10/10

Exceptional

09 Sep 2025

Garth

I thought it was very very good in all aspects

Leisure Partner

10/10

Exceptional

08 Sep 2025

Vikash

Excellent service & amazing stay at Ubud. One of the best !!

Leisure Family

10/10

Exceptional

22 Aug 2025

Suneel

Great place to stay. Very tranquil. Service was great. Everyone was extremely polite. Kids clubs kept the kids entertained also.

Leisure Family_with_children

6/10

Pleasant

12 Jul 2025

Fiona

Ubud stay

The hotel rooms are tired and probably 3 star standard. The humidity makes the rooms smell damp and aircon also blows damp smelling air into the room. The cleanliness was good in places but attention to detail on balcony glass, around the pool under the chairs and in the room was lacking. Staff are polite and friendly but this doesn’t make up for the slow service. Breakfast good selection of food and the food quality is good. Staff at the reception and bar cannot be more helpful. Overall disappointing.

Partner

10/10

Exceptional

11 Jul 2025

Allia

We had an amazing time! The hotel is beautiful.

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

Arjun

Had a great weekend at Westin Ubud! The staff was amazing and both the restaurants served great food. 10/10 recommended.

Leisure Partner

10/10

Exceptional

05 Jul 2025

Darren

Hotel and staff were amazing

Leisure Family_with_children

10/10

Exceptional

03 Jun 2025

Conor

We had a true 5 star experience at the Westin. The staff at the hotel were very friendly and accommadating. Our room was very clean and comfortable. We had breakfast included in our stay and also had lunch everyday at the pool and alll of the food was very fresh and tasty.

Partner

6/10

Pleasant

01 Jun 2025

Stephen

The Westin Ubud is a visually stunning property with some standout features. The infinity pool is absolutely beautiful, and the buffet breakfast was a true feast—plentiful, fresh, and satisfying. The shuttle service into town was also a convenient and much-appreciated option. The room and restaurant staff were warm, welcoming, and genuinely excellent throughout our stay.

Unfortunately, the experience was let down by several service-related issues that are difficult to overlook, especially for a hotel that presents itself as a premium destination.

The check-in process was particularly disappointing. While other guests were given guided tours of the hotel, we were simply told to have a seat with no further information. The staff member who checked us in offered no explanation of the hotel’s amenities or services, leaving us to discover things gradually over the next few days.

We reported a couple of room issues—a balcony door that wouldn’t lock and a large mat that posed a trip hazard—but nothing was done for three days. Additionally, we could clearly hear children playing and walking in the rooms above us, which disrupted the peaceful environment we were hoping for.

To make matters worse, during our first dinner we were approached—right at the table and in front of other guests—about our check-in concerns. This was uncomfortable and felt quite inappropriate. During the same meal, we were also asked to join the Marriott Bonvoy program, which really should have been discusse

Leisure Partner

10/10

Exceptional

31 May 2025

S

If we had any issues the Staff were always quick to react and assist to ensure our stay was enjoyable, Thank you Team 'Westin'

Partner

8/10

Excellent

27 May 2025

Ankit

Great property for stay. Beautiful ambience, wonderful amd helpful staff, amazing pool and breakfast :)

Leisure Family

10/10

Exceptional

17 May 2025

Danny

Unbelievable property ! Must stay area in Ubad !!! They did beyond expectations; wonderful Hospitality .....

8/10

Excellent

25 Apr 2025

shahram

The hotel was good and staff were ok ,the area around the hotel was dirty and no shopping mall close to hotel.

Leisure Partner

10/10

Exceptional

21 Apr 2025

Hafees Ahmad

We stayed at The Westin Resort Ubud over the Easter long weekend in April 2025 for four nights and had an exceptional experience. This was our first time in Ubud and a return to Bali after 10 years, and we couldn’t have picked a better place.

We spent most of our time at the resort and loved every moment. The yoga and fitness sessions with Heri each morning were a great way to start the day. We had deeply relaxing massages at the Heavenly Spa, and the floating breakfast in our pool villa was a highlight. Breakfast overall was amazing—great variety and quality—and the restaurant staff, especially Suchi, were incredibly warm and accommodating.

I also attended the barista course, which they kindly customised to focus on latte art for me. A wonderful touch.

The front office team were always courteous and helpful. We’re leaving feeling totally recharged and already planning to come back. Highly recommend!

Leisure Partner

10/10

Exceptional

09 Mar 2025

Mir

Quite
Large size property
Secluded

Leisure Friends

8/10

Excellent

06 Mar 2025

Fei

Friendly stuffs, quite place.

10/10

Exceptional

05 Feb 2025

Chie

It’s not in the center of Ubud and we loved the quote and local feeling as well.
The swimming pool was great and the hotel provides a lot of activities which you can join :)
The breakfast option is also fair enough and you can enjoy western to Asian dishes.

Leisure Family_with_children

10/10

Exceptional

29 Jan 2025

Lucille

Quiet and tranquil great stay with a young family. All staff and namely Suci from Tabia restaurant was very kind and helpful.
Will definitely come back to Westin Ubud!

Leisure Family_with_children

10/10

Exceptional

16 Jan 2025

Linda

Catered for as a coeliac needing gluten free
Clean
Polite staff

Leisure Family

10/10

Exceptional

23 Dec 2024

Jacob

Great stay

10/10

Exceptional

19 Dec 2024

Michael

The staff are a credit to the brand - well done. From the moment we arrived to the moment we left, every interaction was professional and courteous. The hotel itself was to the standard expected of a Westin, service and activity offerings was top notch. Throughly enjoyable. We'll be back.

Leisure Partner

10/10

Exceptional

13 Dec 2024

Amir Soheil

My wife and I had an incredible stay at Westin Hotel and Resort. The staff’s dedication to guest satisfaction truly stood out. Everyone was incredibly nice and accommodating, going above and beyond to ensure our visit was memorable.

We had booked a photoshoot session and a massage during our stay, but due to unforeseen maintenance issues, the power outage lasted longer than anticipated, requiring us to reschedule both activities. While this could have been a frustrating situation, the hotel turned it into an opportunity to showcase its exceptional service. They generously provided a complimentary transfer to a nearby coffee plantation and a massage session, which was absolutely amazing.

The professionalism and care displayed by the staff made us feel valued and well taken care of. Despite the hiccup, we left feeling relaxed and grateful. This hotel truly knows how to make its guests feel special.

Partner

10/10

Exceptional

26 Nov 2024

Elena

Beautiful. Great breakfast. Amazing spa treatments.

Leisure Partner

10/10

Exceptional

22 Oct 2024

Preet Kanwal

Beautiful property, loved the rooms, great hospitality and the staff was super friendly and caring. Will visit again.
Thanks Preet

Leisure Family_with_children

10/10

Exceptional

16 Oct 2024

Samuel

Great service

10/10

Exceptional

03 Oct 2024

Samuel

Incredible views and rooms

Leisure Family

10/10

Exceptional

26 Sep 2024

Aniruddha Ashok

The staff was very courtious and the food options were excellent

Leisure Family

8/10

Excellent

25 Sep 2024

Mohammed

Very comfortable property but the are around simply shuts evenings . No night life at all . The area around is for morning activities only.

Leisure Partner

10/10

Exceptional

08 Sep 2024

Seth

Excellent service!! Most helpful/responsive and friendly. Highly recommend. Will return!

Leisure Family

10/10

Exceptional

04 Sep 2024

Fatima

This property was everything we had hoped for and more. It exceeded our expectations in so many ways but the staff were the star of the show. They were always there for whatever we needed when we had food poisoning and were so sweet and attentive to our needs. Really appreciate everyone at the Weston in making our stay so memorable. Thank you

Leisure Partner

10/10

Exceptional

26 Aug 2024

SANJAY SIMON

The property was clean and well maintained! The staff was extremely helpful and friendly. We were very well attended by Sri, Sintia and Suchi during our stay!

Leisure Family

10/10

Exceptional

24 Aug 2024

Nusa Kelana

Excellent hotel.

Friends_and_family Family

8/10

Excellent

25 Jul 2024

Sameen

Very clean, nice pool, friendly staff. The food was good. I would stay here again.

Friends_and_family Family

10/10

Exceptional

20 Jul 2024

Emily

The best 5 stars hotel in uBud Bali. Lots of services, all staffs were very nice and accommodating to meet our need.

Leisure Family

10/10

Exceptional

06 Jul 2024

Carolyn

A gorgeous, laid back property. The infinity pool overlooking the river and jungle is wonderful, as are the bar and Westin farm. The Indonesian food is delicious (the Ayam Betutu is a stand out dish) and the breakfast buffet has a wide variety of food. The staff are friendly and welcoming. The two bed room suites are huge. Superb.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2024

Marly

We enjoyed our stay at the hotel the staff is amazing and the pool was soooooo beautiful. We really enjoy the restaurant as well sooooo delicious

Leisure Family_with_children

10/10

Exceptional

29 Jun 2024

Linajati

Amazing place to stay in Ubud.

Fabulous hotel in tranquil Ubud. Food in the main restaurant was delicious.

Friends_and_family Family

10/10

Exceptional

23 Jun 2024

Nwanma

Nice stay have no complaint

10/10

Exceptional

27 May 2024

Zhi Wei

The hotel was built in 2019 so their facilities are all really new. Swimming in the infinity pool is definitely a must do. The breakfast buffet is simple, but definitely has sufficient variety

Leisure Family

10/10

Exceptional

18 May 2024

Gemarie

Staff was truly remarkable, top notch service made us feel very comfortable. Facilities were very modern with a fantastic view. The food was amazing, with local and western options available. 10/10 experience 👌

Leisure Partner

10/10

Exceptional

21 Apr 2024

Sonja

The staff was wonderful and courteous. They were very concerned about my luggages rhat I didn't recevied for the remaining of my trip

Leisure Family

10/10

Exceptional

14 Apr 2024

sergio

Amazing staff

Leisure Partner

6/10

Pleasant

07 Apr 2024

Paul

Noise

Good hotel . Small pool and crowded . Massive issue with noise, walls were paper thin you could here every conversation above you below you and next door . Absolutely awful needs sorting

Self

10/10

Exceptional

29 Mar 2024

Daniel

Overall, my stay here was great. Although the property looks a bit dated, the service, food and amazing pool are very good. A delightful server named Ayunda helped me during dinner service and was both helpful and professional. I appreciated her suggestions and hospitality.

Leisure Self

10/10

Exceptional

17 Mar 2024

Renetta

I live in Bali and came to Ubud for some days to stay. This was the most wonderful hotel ever! The staff was excellent. Rooms were Exceptional!! They provided you with everything. Not to mention the breakfast and food in the hotel restaurant were magnificent! The staff for breakfast was so attentive. I lost a hair tie and one of the staff began to look for it without me asking. I didn't even know he was doing this. I highly recommend staying here if you are in Ubud.

Leisure Self

10/10

Exceptional

17 Jan 2024

Jacqueline

The Hotel staff, is one of the best we have ever encountered. They could not do enough for there clients.

Leisure Partner

10/10

Exceptional

13 Jan 2024

Susana

We stayed for 2 nights on New Year’s eve 2023. The breakfast buffet at Tabia restaurant was amazing with many selections. Thank you to Ayunda and Chesa for their exceptional service.

Dewa Yudana, Food & Beverage Manager, deserves applause for listening to our honest feedback on the New Year’s eve buffet. He went above and beyond to make our stay pleasant, and even gave us a discount for the buffet. Hats off to Dewa Yudana!

I highly recommend staying at Westin Ubud! Their staff were professional and their services were top notch.👍

Leisure

10/10

Exceptional

12 Jan 2024

Amber

We absolutely loved our stay in the Westin Ubud. This hotel is new, beautiful and peaceful. The pool was amazing and the view was gorgeous while sipping a cocktail. The family suite we stayed in was beautiful, big and clean. The Heavenly Spa is heavenly and the food is the best we have ever had at a hotel anywhere in the world. We loved every meal, the breakfast Buffett was amazing. The staff were helpful and lovely, although many did seem to be training, but that was not a problem at all. The kids club is small but clean and nice for a break and play for our kids with an attached small kids pool that was a nice touch. We would highly recommend to any young families looking for a quiet relaxing area where can chill or use as a base to adventure out on day trips if you like.

Leisure Family_with_children

10/10

Exceptional

08 Jan 2024

Jelena

Amazing service and location.

Leisure

10/10

Exceptional

06 Jan 2024

Annapurna

Very clean. Excellent staff

Leisure Self

10/10

Exceptional

01 Jan 2024

Lee

Our room was lovely and the property and facilities superb. But it was the people that made our stay truly memorable - every single staff member was incredible

Leisure Family

10/10

Exceptional

19 Oct 2023

Vilma

Staff was friendly, lounge bar in the pool was a nice amenities, loved the view

Leisure Family

10/10

Exceptional

12 Oct 2023

Laurina

Amazing hotel and great service. Can’t walk to any restaurants as it’s about a 20 min drive to Ubud Centre.

Food was amazing - loved the pool and surroundings

Leisure Family_with_children

10/10

Exceptional

31 Aug 2023

Jacqueline

The Westin Ubud is not only a beautiful hotel resort with an a gorgeous infinity pool but also has an exceptional staff! We stayed here for 10 days and we always had an great experience with everyone in their hotel. Thanks to Darma who who added an extra touch whenever we were at the concierge or at the pool bar

Leisure Partner

10/10

Exceptional

19 Jul 2023

Christopher

We had a great stay. Amazing service. Our only suggestion is that they enable Netflix on the tvs in the rooms, or allow sharing from an iPhone to the TV. Otherwise great stay.

Leisure Family

10/10

Exceptional

01 Jul 2023

JAGADEESH

Its a great resort
Only issue was there was not enough room for 4 people. Kids bed was not made up properly even after we asked
Otherwise staff were nice and polite and treated us well. Overall a great place to stay
Thank you

Leisure Family

10/10

Exceptional

13 Jun 2023

Marilyn

Everything was great!! We really enjoyed the scenery and the wonderful customer service!! Would definitely recommend this resort to others!!!

Leisure Family