Name: ONOMO Hotel Bamako
Address: Quartier du Fleuve, entre les rues 305-308, Bamako, 3085, ML

4/10

Poor

11 Nov 2025

Andrina

Tried for weeks to get a hold of Onomo to organize my arrival airport pick up. They do not answer their phone, Whatsapp, email or Expedia chat message. Even my tour guide couldn't get a hold of anyone at the hotel. Very frustrating.

Self

8/10

Excellent

13 Mar 2024

Ryan

Good hotel

Nice enough hotel, but the rooms are small and the bed it really high - liked the food, the pool and the gym and the room had a safe and fridge so I bought fruit and milk outside and kept them there.
In the end it's a good hotel.

Business

8/10

Excellent

04 Dec 2023

Lamoussa

Safety and Transportation

Business_and_leisure Self

4/10

Poor

24 Nov 2023

Emmanuel

The staff are excellent and ready to help, but the hotel facilities are generally old and may need refurbishment.

10/10

Exceptional

16 Nov 2022

Rocco

Very good

10/10

Exceptional

14 Nov 2021

Bassam

Good quality/price

Business

10/10

Exceptional

28 Oct 2021

AWA SACKO

Cleaned abd very secure

Leisure

10/10

Exceptional

01 May 2020

Verified traveler

Good hotel

Good hotel, a reliable location in Bamako.

Business

4/10

Poor

03 Mar 2020

Vicky WELMAN

Won't book again

Shuttle from airport to hotel was not available after prior arrangements and confirmation that it would be there. I called to find out where the shuttle was and was simply told to get a taxi as the hotel shuttle was not available.
Building seemed to be under construction. Reception located in container outside.
Room was not very clean despite looking comfortable. After the second night I had bite marks all over my arms and feet.

Business

8/10

Excellent

02 Oct 2019

Ulpio

What i preferred staying at Onomo in Bamako was the courtesy and professionalism of the staff, though I enjoyed the room which in both occasions I staid there were spotless and comfortable.
I didn't make use of the amenities though the swimming pool definitely looked small, but my main issue is that there is room for improvement in the lobby that feels a bit crammed and could be a bit more cozy. But overall I felt welcome and enjoyed my stay there.

Business Self

10/10

Exceptional

26 Sep 2019

Collet

The hotel has very good security. Also, there is a gym, which I found quite useful. The hotel staff are very professional

Business Self

8/10

Excellent

11 May 2019

Verified traveler

Reasonably priced hotel in Bamako

I prefer to stay at the Onomo when I am in Bamako for work as it convenientally located, has a restaurant if we did not want to go out to eat and one generally feels safe there. The hotel rooms have what you need and are on the smaller side but there is a \"business corner\" in the lobby from which we worked for a couple of days that was convenient and comfortable. There is no closet but a rod to hang a limited number of clothes. One can request a hairdryer at the reception but there is only one for the entire hotel so one has to plan ahead. The internet was good and strong enough to stream a movie or TV show in the evening after work. There is a bar and a restaurant which has good reasonably priced food ranging from local specialties to kebabs, pizza and pasta. Something for everyone.

The gym currently only has a stationary bike and rowing machine that work. The treadmill and eliptical are broken. There are also weights and a weightlifting machine.

10/10

Exceptional

26 Mar 2019

Faisal

Great hotel

Great hotel with very good service and staff also very good security

6/10

Pleasant

17 Mar 2019

John

Serviceable accommodation, everything worked

Reservations didn't tell the front desk about my reservation, some confusion on arrival. Booked for 2 people but the room was set up for 1 person only. Small things but indicative, and not welcome when the traveler is tired. Otherwise, ok for a short stay.

Partner

8/10

Excellent

14 Feb 2019

Verified traveler

Good understanding

Only problem was that we had to wait 1hour+ for my room, due to the fact that they were repairing the rooms air conditioner.

Nevertheless, they did not charge me additional for late checkout the next day. Good understanding of business I would say. Staff is always friendly and willing to help.

6/10

Pleasant

10 Feb 2019

Verified traveler

I was on business tour and it is important to be connected on net. The internet was not working and the staff was also not very helpful to resolve the issue. We checked in at 5 pm and still the room was not ready, when finally we got our room the room was not properly cleaned and no towels were placed in bathroom.

8/10

Excellent

05 Feb 2019

Albert

Nice place to stay for an business trip

10/10

Exceptional

01 Feb 2019

DIVAKAR

stay at Onomo, Bamako

Solid security at the gate, i do not know if it was necessary, i was told it was. This meant you have to get off your car at the gate, place your hand baggage in a scanner, get yourself scanned and walk down to the lobby while your car is subjected to a thourough check and then follows you inside. Also the exterior of the hotel is like a fortress, it has a solid brick fortress which is intimidating. so you have to think twice before stepping out of the hotel for anything other than work. Apart from this, the restaurant is good, cleanliness is top class, gym equipment is cranky, needs maintenance. Nice pool. Rooms are small, no wardrobes and open bathroom, this seems to be a standard design as in all Onomo properties that i have been to

8/10

Excellent

18 Jan 2019

Verified traveler

All rooms face the courtyard, so there is not much of a view, and unless you draw the curtains, you will be able to see others, and others will be able to see you. Rooms are also small. But the service is good, and the food is decent.

6/10

Pleasant

12 Nov 2018

Verified traveler

Not impressive. It’s like a Best Western. Food is ok, service is slow , rooms are tiny and have no closets.

6/10

Pleasant

04 Oct 2018

Roger

High security , friendly staff, poor quality room, fair breakfast

8/10

Excellent

10 Apr 2017

Verner

Friendly and safe

Friendly and safe hotel with central location in Bamako. Efficient and free airport pickup can be requested. Nice breakfast and small but clean pool.

6/10

Pleasant

08 Sep 2016

Nomad

Good enough to stay, very secure.

I stayed a week at Onomo recently. It's a good enough hotel for the purpose I was staying in Bamako. From the outside the hotel looks not much like a hotel - I arrived late - as the AirFrance flights do arrive 9:30pm and got to the hotel a little after 11pm. Big steel gates with a team of security guards to greet the incoming vehicles. Having travelled from the USA on the Saturday, and all day Sunday to get to Bamako - the fast check-in was REALLY appreciated. I had no local cash on me to tip the porter - but he was friendly non-the-less whether he received one or not. The room is small, but adequate if all you are doing is using the room to bathe and sleep. The water is hot and the pressure is good. Too small to be used as a work environment - even if they do try add a small table and chair in the room. It's just out-of-place and adds clutter. Better to work downstairs where there is a work area in the reception. The internet works. There is a place for hanging clothing, and a small camping closet which I found useful for additional items that don't hang. Never switched on the TV once. Although breakfast is available daily, I only had fruit on one day from the buffet. Found the bar menu more appetizing than the formal dinner menu. I won't order the mutton stew. They had a social evening (Sat) out in the Atrium which is lush and pretty with local musicians to entertain. Checked out without any of the problems others report with an Expedia booking. There is an ATM on-site.

2/10

Poor

17 Nov 2015

Flight Centre SA PTY LTD

Client had to fight for the room booked

Not happy at all with how my client was treated.

2/10

Poor

17 Nov 2015

Flight Centre SA PTY LTD

Not happy with booking

The hotel couldn't find my clients booking. When they did find it they put him in a single room when a Superior room was booked and paid for. He had to return to the same hotel again for his second stay and again no booking was found. They printed off the voucher on their side that said I had booked a single room when my voucher clearly states Superior Room

10/10

Exceptional

13 Dec 2024

olivier

Excellent service client réservation compris

Excellent service client et réservation y compris navette gratuite pour l'aéroport . Très bon restaurant

Business

10/10

Exceptional

18 Jul 2024

Luis Felipe

Great option in Bamako

Great hotel, very safe and in a good location in Bamako. The staff is fantastic, so is the hotel restaurant.

Self

10/10

Exceptional

07 Jun 2023

Babou

Min man var där i ett ärende och blev mycket väl mottagen och personalen var otroligt hjälpsam och trevlig

Self

8/10

Excellent

16 May 2022

Didier

Ras

Business

10/10

Exceptional

12 Dec 2021

Verified traveler

Hôtel confortable et personnel agréable. Parfait pour un séjour professionnel.

Business

8/10

Excellent

06 Oct 2021

Alain

La bonne adresse à Bamako

L'hôtel reste une valeur sûre. C'est un hôtel à taille humaine correctement sécurisé sans pour autant occasionner de stress inutile. Les chambres sont confortables et nombre d'entre elles ont été rénovées avec des équipements parfaitement intégrés, ce qui résout la difficulté de rangement rencontrée auparavant. La nourriture est très correcte. Mais il faut insister sur ce qui fait la valeur de ce lieu : c'est l'amabilité et la gentillesse de tout le personnel, ce qui fait de cet endroit un lieu de convivialité et de sérénité. Bravo à toute l'équipe!

Business

8/10

Excellent

31 Jan 2021

Thierry

Hôtel sympa

Hôtel agréable,personnel sympathique.unseul regret,l'absence de placards avec étagères pour ranger son linge surtout, pour un long séjour comme ça été mon cas.
Ce on résolu, je le recommande vivement

Business

8/10

Excellent

22 Dec 2020

essobiou

convenable

Business

10/10

Exceptional

05 Dec 2020

Alain

Un hôtel sympa à échelle humaine à Bamako

L'hôtel Onomo est une bâtisse de briques en terre où toutes les chambres sont orientées vers un splendide jardin intérieur. Il allie donc le charme et un choix de contrôle thermique. Il est à échelle humaine
Le personnel est particulièrement chaleureux et attentif. Un service de sécurité garantit l'accès limité aux seuls clients. Il est d'accès facile et proche de tous les endroits importants de Bamako. Les chambres peuvent sembler basiques mais tout est fonctionnel et ma propreté est irréprochable. Un petit effort serait toutefois apprécié pour la restauration et le petit déjeuner.

Business

10/10

Exceptional

25 Nov 2020

Zakaria

Bon sejour a conseille

Business

8/10

Excellent

09 Dec 2019

André

Séjour professionnel

La chambre est petite, l à chaise pour travailler sur table est en bois et pas confortable. La table de travail très petite une fois installer l’ordinateur il ne reste même pas la place pour mettre un cahier.
Pas d’imprimante couleur s’il faut imprimer un petit document.
Le personnel est sympa et serviable et bonne sécurité

Business

8/10

Excellent

09 Dec 2019

Verified traveler

Onomo Hotel

Clean and nice hotel with good food and service.

Business Self

8/10

Excellent

24 Nov 2019

Célia

J'ai apprécié le cadre, le buffet matinal. Le personnel est avenant, gentil, à l'écoute.

Friends_and_family Family

8/10

Excellent

30 Jun 2019

KOFFI MESSOU

Non se jour

Endroit calme et reposant avec une restauration de qualité

8/10

Excellent

12 Mar 2019

Mohamed

Globalement le séjour s’est bien passé. Chambre propre, restaurant de qualité, sécurisé , très joli jardin
Mes observations portent sur deux points :
- la non prise en compte des PMR( personnes à mobilité réduite) pour le room service. Il faut insister alors que cela devrait être proposé
- le traitement des moustiques le soir au jardin
Cdt

8/10

Excellent

10 Oct 2018

Thomas Bjoern

A great hotel with a high level of security. Once inside, the staff is accommodating, friendly and service minded.
I have stayed at the Onomo 4 times now and have yet to be disappointed.

8/10

Excellent

05 Oct 2018

Stéphane

Hôtel sécurisé

Hôtel au centre du quartier du fleuve, derrière la tour de la BCEAO, très sécurisé avec piscine à débordement et des chambres avec balcon donnant toute sur le jardin central. Restaurant correct.

2/10

Poor

20 Oct 2017

Verified traveler

Bonjour
J’ai téléphoné à l’ hôtel dans les délais pour retarder au lendemain le jour de mon arrivée. Il m’ a été dit que cela ne posait pas de problème. Lorsque je me suis présenté le lendemain il m’a été dit que les chambres avaient été consommées et qu.ils avaient envoyé un No show.
Le gérant me demande de prendre contact avec vous pour le remboursement
Comment procéder ?
Bien cordialement
J Arhan

8/10

Excellent

23 Sep 2017

Per

Bra hotell för att vara i denna regionen.

Bra säkerhet avseende inpassering. Skaplig frukost med riktiga skramlade ägg och vällagad omelett.

6/10

Pleasant

25 Nov 2015

Verified traveler

Hotel récent, en bon état. Chambre très petite et assez bruyante, le ventilateur d'extraction d'air reste allumé 24/24 mais très bon lit. Table juste assez grande pour poser un ordinateur portable. Pas d'armoires pour ranger les vêtements, seulement 3 ou 4 cintres; les vêtements doivent donc rester dans la valise. Couloirs interminables et peu éclairés. Choix limité au restaurant. Personnel souriant et efficace.