Aulani, Disney Vacation Club Villas

10/10

Exceptional

19 Jul 2026

Karla

Family friendly resort

Family_with_children

10/10

Exceptional

03 Jul 2026

Fernando

Disney at its finest

10/10

Exceptional

21 Jun 2026

jerry

The food was amazing , a little too expensive for the room, for that price we should have had a full kitchen, the water was a great temperature but the pool was not very clean for as many employees walking around, also found a roach in the bathroom, 🤔

Family_with_children

6/10

Pleasant

21 Nov 2022

Kuuipo

We attempted to do an early check in. Checked in but our room wasn’t going to be ready until 4 pm. We were able to use the facilities though. But it had to call front desk because no one contacted me to advise me that my room was ready, as they said they would. Then I get to my room and all four rooms f my keys did not work. I called front desk and was waiting for about 30 minutes for them to fix the issue, so I hung up and walked to front desk. The front desk agent was very sweet & was able to help me get the keys fixed and into my room. I didn’t get into my room until almost 5:30. Then I asked for a late checkout to accommodate the 1 hour wait to get into my room and was declined. Facilities was great. I would stay again!!

Leisure Family_with_children

6/10

Pleasant

20 Nov 2022

Brian

Drink machines were constantly broken. It smells like aulani and four seasons dump raw sewage into the ocean. After two days of strong smells when the wind blew, The lagoon was shut down by the dept. of health. We found the pipe coming out of the lava rocks on a stroll along the water, that has black sludge draining to the ocean. Guessing we found it. Hotel itself was overall ok. Not worth the asking price per night though.

Leisure Family

10/10

Exceptional

11 Nov 2022

Carla

Kids and adults alike loved our stay at Aulani. Managed to check in early after a long flight and got upgraded. Only downside was that there weren’t a lot of eating establishments but we did find a few across the road from the resort.

Leisure Family_with_children

10/10

Exceptional

06 Nov 2022

Tatiana Dana

Property was great. Many things to do with the kids. Great place for a family

Leisure Family

10/10

Exceptional

07 Oct 2022

Brian

This is an amazing property that is very clean and family friendly!!

Leisure Family_with_children

10/10

Exceptional

16 Jun 2022

aisha

I like the location not to far from the airport, store and easy access to the beach

Leisure Family

8/10

Excellent

20 Feb 2022

Hardeep

Had low expectations for Disney (ie zoo of children, long lines etc). Lot of people during Covid, and so the lines at the slide, for food, and getting a lounge chair etc. are noticeable. Lobby has a nice vibe with cool music playing. Villa room has a sofa couch which is reasonably comfortable but I would expect 2 full beds or queen beds for the price. No blankets (just the linen sheets and it gets cold in room at night) so you had to ask for those. Staff are attentive, especially bell service and valet. The housekeeping brings up blankets etc immediately. The snorkeling is excellent and there is a glass outside where you can view your family snorkeling in that pool which was a great photo op. Pool is overall warm, except for snorkeling because of fish survival requirements probably. The jacuzzi in kids pool is broken so you have to walk a bit to get to a jacuzzi; they have adult one but hard to go there alone and just leave kids by selves. They should consider a babysitting service where they watch your kids so you can also enjoy; they do have a lot of lifeguards in any case. The activities themselves sold out even when I went at 745 AM in line for 20 min to signup, and Ukelele was already gone by that point for entire day; they should let you sign up at the beginning and give you a choice of 1-2 to pay for and reserve. Luau was sold out so we went to Paradise cove.Can buy food on the resort with just a door card and passcode. Ate dinner across street, good places/food.

Leisure Family_with_children

4/10

Poor

11 Feb 2022

erik

Very clean property!
Lazy river, water slide, and the pools are all very nice!
I felt for the price we should have seen more characters.. there was like 4 of the same ones for 3days.
We had someone jam our door open we found the keypad cover on the floor and called security immediately. They told me no one was in the room.. I was shocked because all of our clothes and bags were moved around and they quickly denied anything wrong. It was weird.
Then we got the ear making. They told us one adult needs to pay in order for the kids (3&5) to do it. So I did. When I went in to help my 3yr old they told me there isn’t enough room for me to be in there and I was asked to leave. It was a Nightmare…
Not all of restaurants are fully open and no room service so there was very limited options for food.

Leisure Family_with_children

6/10

Pleasant

11 Feb 2022

Gayle

We expect a lot from a Disney owned resort especially this one in HawAii but our experience unfortunately did not meet our expectations. Simple band aid was not available. Every little activity had an additional charge. Our experience was nothing more than ordinary. We had a better a better one at Embassy suites.

Business_and_leisure Family

10/10

Exceptional

31 Jan 2022

Jay

A wonderful place for families- something for everyone at every age

Leisure Family_with_children

10/10

Exceptional

24 Jan 2022

Kalani

Beautiful property with so much to do!!! People are friendly the Luau, The Staff, the Grounds…. Nothing is overlooked! Five Stars and I have no complaints - beautiful weather and first class amenities. Oh I wish they had cheaper food and more choices but You can cook for yourself there and shop in Kapolei at Costco Target and all That ❤️

Leisure Family

10/10

Exceptional

19 Jan 2022

Wendy

The Aulani Disney resort is an excellent place for family and a couples. We (5 adults) loved the lazy river and the slides. There are many places to find a place to sit and experience the resort. Highly recommend getting a cabana for the day. We all felt the highlight was the Luau best we’ve ever experienced. And also the spa was top notch!

Leisure Family

10/10

Exceptional

15 Jan 2022

chloe

Clean beautiful property will stay again

Leisure Partner

8/10

Excellent

03 Dec 2021

Jessica

Overall we went for the lazy river, pools and easy beach access for our two kids 5 and under. They have two great slides as well. Due to restrictions the other fun activities for kids was not available. Service was not the same everywhere you went and the disney experience was lacking. It was nice to see characters since we have not renewed our passes. I could have staid at ant other hotel that had the pool and beach set up I was looking for.

Leisure Family_with_children

10/10

Exceptional

25 Nov 2021

Chris Jean

very strict covid protocol, we feel safe while we’re inside the resort. rooms are well maintained and kept clean.

Leisure Family

10/10

Exceptional

02 Nov 2021

Jennifer

Loved our experience at the Aulani. Snacks/food very expensive. Head across the street to the restaurants and ABC store. They didn’t offer the Kids Club (Auntie’s Beach House), which was a bummer. Overall, beautiful hotel, great amenities (loved the lazy River), and friendly staff.

Leisure Family_with_children

4/10

Poor

07 Sep 2021

JEANNA DELA

Kids got no chance to see the mascot restaurants fully booked. My kids cried and got frustrated over a mascot.

Leisure Family_with_children

10/10

Exceptional

16 Aug 2021

Verified traveler

The amenities for the kids are amazing

Leisure Family

6/10

Pleasant

15 Aug 2021

Verified traveler

Great place for kids but just ok for adults

If you have a kids between 5-13 years old, then Aluani is great. However, for the price, you can find better much accommodations at Wikiki. The rooms feel very dated. The resort is in a very isolated location which means you are stuck at resort for food and fun. 2 full day is more then enough to enjoy all the pools and resort stuff. Spend the rest of your vacation exploring the island and stay in a high end hotel in Waikiki for the same price.

Friends_and_family Family

10/10

Exceptional

18 May 2021

Verified traveler

Everything you need in one place

Leisure Family_with_children

10/10

Exceptional

08 May 2021

Verified traveler

The people were so kind and helpful. Also our hotel was beautiful

Leisure Family_with_children

8/10

Excellent

04 May 2021

Verified traveler

Not enough seating near pool but free lounge chair on beach with umbrellas was nice to have

Friends_and_family Family

10/10

Exceptional

24 Apr 2021

Verified traveler

I loved everything about this property! The atmosphere was warm and welcoming. Everyone was so nice! The amenties were phenomenal!

Business_and_leisure Family

10/10

Exceptional

27 Mar 2021

Verified traveler

The pools and the lagoon. The tube slide was also amazing

Leisure Family_with_children

8/10

Excellent

08 Mar 2021

Verified traveler

The hotel, pool, and beach is top notch. Now $600 dollars a night nice.... if you can get a deal it’s worth it. We had a fabulous time and everyone at the resort was incredibly nice. I do wish they had more resort bars than just the two pool bars.

Leisure Family

10/10

Exceptional

03 Mar 2021

Verified traveler

You can just set and rest while the kids having fun

Leisure Family

10/10

Exceptional

25 Feb 2021

Kristine N

Family Vacation

It was a big splurge, but it was worth it, we loved our stay here. The pools and water slides, as well as the private beach, were worth every penny. It was a bit more crowded than we expected on certain days, but we always found a place to sit and never waited too long in line for anything. Everyone who works there is super friendly and helpful. Throughout the resort, there's always someone cleaning surfaces, but there wasn't a lot of cleaning in the rooms themselves. They empty garbage cans and ask if you need anything, but we were ok with that because our room felt like our little bubble so we didn't want anyone else coming in and out each day. The food was better than we expected. We only had one meal at Ulu Cafe that was just meh, but our kids loved everything they ate, esp Dole Whips and shave ice. Off The Hook was great, esp the Ahi Poke Nachos. We felt spoiled staying here.

Friends_and_family Family

4/10

Poor

22 Mar 2020

Verified traveler

Did not feel very Disney. Way overpriced in my opinion.

Leisure Family_with_children

8/10

Excellent

07 Mar 2020

Raina

We had garden view room. It was cozy and was located on the first floor so could walk out to the garden.

Leisure Family

10/10

Exceptional

01 Mar 2020

Verified traveler

Great and very helpful staff and very clean rooms! Highly recommend this. From character meet and greets, to the pools and private beach everything was great! Also be sure to get the Luau it was one of the highlights of the entire trip!

Leisure Family

8/10

Excellent

01 Mar 2020

Verified traveler

It is a beautiful, clean, well maintained resort. Loved our stay.

The down falls we felt as a family were lack of dining choices and food options. They had the same food all throughout the resort, very limiting.

Also, all pools and hot tubs close at 8pm. This is entirely way to early. I felt as an adult I was being treated like a child with a curfew. After being on the go all day long it would be nice to relax in a hot tub.

Other than that we thought this place was amazing! And the service is top notch.

Leisure Family_with_children

10/10

Exceptional

16 Feb 2020

Nick

The Hawai’in people who staff the resort are the most friendly people on earth. The pools were fantastic and the beach was wonderful for lounging and snorkelling

Leisure Family_with_children

10/10

Exceptional

15 Feb 2020

Verified traveler

Everything exceeded our expectation. Our 6 year old boy really loved the pools, the kids club, and the scavenger hunting, and didn't want to go back home.
The price of food exceeded our expectation as well, but we had Ko Olina station/center for dining and shopping near the property.

Leisure Family_with_children

10/10

Exceptional

09 Feb 2020

JenJe10010

Excellent resort for families! We stayed there for 6 nights and had a great time. Fast check in and staffs were very accommodating. We did the character meet breakfast for one day but found it to be too expensive for breakfast buffet. The characters do come around your table and says hi to the kids. For me, that wasn’t worth the money. The resort had two water slides for all ages, a lazy river and two great size pools. Also it’s on the beach and you can get toys for the kids to play and also boogie boards. Food was yummy and fresh by the pool. Overall, it’s a great place to stay for families!

Friends_and_family Family

10/10

Exceptional

01 Feb 2020

Verified traveler

It was all great from staff to facility and the Disney atmosphere

Leisure Family_with_children

10/10

Exceptional

01 Feb 2020

Verified traveler

We loved our stay . It was awesome for the little ones too. Everything was done very well.

Leisure Family

10/10

Exceptional

31 Jan 2020

The

The easy access to the Disney characters, the staff was super friendly and always willing to help in a heartbeat

Leisure Family_with_children

10/10

Exceptional

20 Jan 2020

ANDREA

Loved it

Amazing place! We loved it and will definitely will go back again.

Friends_and_family Family

10/10

Exceptional

13 Jan 2020

Verified traveler

This resort is so beautiful and the people are so helpful and friendly. Its location is away from the hustle and bustle of the city but has plenty to do at the resort and other restaurants and shopping just a short walk away. I would highly recommend staying here on a visit to Hawaii.

Leisure Partner

10/10

Exceptional

23 Dec 2019

Kerry

Paradise found!

Aloha! Hawaiian spirit was surrounding us the whole time as we walked around the resort at Aulani. Friendly, smiling staff. Disney does it right with making this the happiest place on the islands. Loved the Polynesian atmosphere. Art work and architecture pays homage to the native land and people. Really recommend staying in a villa as you have a full kitchen and living room as well as a separate bedroom. Space for the whole family. Character dining is a must. Brings back memories from my childhood and you can feel the love everywhere there is a character sighting. Mahalo Mickey and Minnie for a fantastic vacation. We will return soon. Mele Kalikimaka 🌴♥️🎄🍍🥥🌺

Friends_and_family Family

6/10

Pleasant

19 Dec 2019

Verified traveler

I didn’t like how my online check-in was not successful so I had to spend over 20 minutes checking in at front desk. The rooms were pretty run down and need a remodel or touch up.

10/10

Exceptional

18 Dec 2019

Verified traveler

I love Disney characters and will be back in the future and stay longer

Friends_and_family Family

10/10

Exceptional

05 Dec 2019

Verified traveler

Well kept and good service. Villa was well equipped with everything.

Leisure Family_with_children

8/10

Excellent

04 Dec 2019

greg

Overall we loved staying at the Aulani. However there is a lack of mid to high end food. It's either the buffet, pool cafe, or the one restaurant on the property that didn't really fit our style. We ended up across the street at the MonkeyPod and next door at the Four Seasons for meals. Room service is best reserved for late night munchies after a night of cocktails ;)

Leisure Family

4/10

Poor

25 Nov 2019

Verified traveler

The staff was courteous and accommodating. However, the amenities and Disney attractions were minimal to non-existing. Given their renovations being taking place, the property was a complete construction area that should not have been rented out.
Moreover, the resort management did not attempt to compensate for these inconveniences, save the $50 per night per room - no matter if it was a studio or a 2-bedroom villa.

Friends_and_family Family_with_children

10/10

Exceptional

13 Nov 2019

Mickey-mouse

Why would there be a minimum number of characters here on a volunteer based survey???

Leisure Family_with_children

4/10

Poor

23 Oct 2019

Verified traveler

Wait for renovations to be done

The Hotel is under renovation. We were not aware before we got to the resort that several of their pools -including their largest pool were being completely redone (the construction is also noisy) This concentrated a lot of people in a small area. The room was clean but the beds are not that comfortable. The largest disappointment was the food, the buffet dinner was expensive but not very good- at all. The lagoon was really nice, the landscaping is beautiful and the workers are very nice . If you are crazy about all things Disney You will still enjoy the downsides.

Partner

6/10

Pleasant

22 Oct 2019

Tommy

The pool area was under construction. There was a lot more dust and noise than we expected. It was hard to get around the property with the construction going on.

Leisure Family_with_children

10/10

Exceptional

22 Oct 2019

Travis

The property was undergoing renovation during our stay; however, everything that was open was amazing and they only allowed the renovation team to work during peak day hours. The room was awesome! We were on the top floor, so the view was amazing! We could see the whole garden view and ocean view!

Leisure Family_with_children

10/10

Exceptional

14 Oct 2019

Andy

The property was very nice. I liked the fact that it was a Disney resort witout being too Disney. Half of the pools were being worked on but it was still a lot of other things to do. Only thing i can say about the stay was that it would be nicer if the staff was a little more friendly. Most of them didnt smile or acknowledge you when you smiled at them. The food on the reosrt was good. The restaurant's were all very accessible and depending on your budget you could find anything. Would go back.

Leisure Family

10/10

Exceptional

12 Oct 2019

AndryX

Great facility but half of the water rides were under renovation.

Leisure Family_with_children

10/10

Exceptional

10 Oct 2019

Verified traveler

perfect for a family vacation, everything was clean, easy, and relaxing. the villas were great in that we could cook our own meals. will definitely recommend it to others.

Leisure Family_with_children

10/10

Exceptional

25 Sep 2019

Verified traveler

It was a very nice property and staff was very nice and attentive.

8/10

Excellent

03 Sep 2019

Cervantes

The property is classic Disney service and attn to detail, the staff was great, always going beyond, the pools were great for small kids but not really much for the teens except for beach area

Leisure Family_with_children

8/10

Excellent

02 Sep 2019

Verified traveler

Staff were friendly and the cleanliness of the room and pools.

Friends_and_family Family_with_children

10/10

Exceptional

30 Aug 2019

Verified traveler

Everything was great. We rented a 2 bedroom for 6 of us. It had plenty of space.

Leisure Family

8/10

Excellent

18 Aug 2019

CandaceKim

I love Disney Resorts. Although, Aulani seems dated and needs some TLC up keeping. WiFi is horrible; no smart TV and no charging USB outlets.
Photo pass staffs are not attentive; none of the staff took any of my kids pix while we stayed 6days and 5 nights. Photo pass staffs are only into people who paid extra.
Complimentary drinks with Aulani purchased cup can get free drinks around the property but the drink stations have NO ice and coffee is cold in the morning! 😑 ugh.. what happened to service?
Swimming pool tiles are falling apart 😕 and some jacuzzis don’t work 😣. Also when my family and I were waiting in line for the water slide, the tiles were run down and felt very unsanitary.
For the Disney Luau, I booked VIP, so that my family would have a more special/ memorable experience. I payed extra for that but didn’t feel much of a difference. The VIP got seated before the others with a welcome drink, but it wasn’t much different from the regular admission. We didn’t feel more special because the regular admission was the table right behind us which didn’t make a big difference in the “VIP seating”.
Next, the food at the character breakfast wasn’t very tasty. I payed basically just for my family to see the characters when we should’ve also been enjoying a meal.
The characters didn’t make an appearance around the resort as the concierge told us.
I expected more from Disney Aulani for the money that I payed. Thank goodness, I’m not a Disney Vacation Club member.

Leisure Family

10/10

Exceptional

13 Aug 2019

Verified traveler

The stay was great! WiFi did not always work and had some issues with the cable tv working but other than that the staff was excellent and the resort was beautiful!

Leisure Family

10/10

Exceptional

08 Aug 2019

Verified traveler

My kids love this place. They enjoyed staying here

Friends_and_family Family_with_children

2/10

Poor

02 Aug 2019

Verified traveler

It’s way too busy, we weren’t able to get the pool chair once we were there, lines to see any of the characters are crazy. Definitely not worth the price, way overrated!

Leisure Family_with_children

8/10

Excellent

01 Aug 2019

Verified traveler

Swimming at the beach was incredible. Cleanest water I have ever swam in. Great sunsets. Nice walkway near ocean that covers three other beaches and hotels.
Only problem was lock to room was hard to open. Would take us more than 2 minutes for it to work with card even after Engineer replaced batteries. Engineer told us to jiggle handle. We would have to do this several times before it would work.

Family

10/10

Exceptional

01 Aug 2019

Verified traveler

Met all expectatons and family was very satisfied.

Friends_and_family Family_with_children

10/10

Exceptional

22 Jul 2019

Jennifer R.

Fun vacation

Disney service is top of the line. You won’t be disappointed

10/10

Exceptional

10 Jul 2019

Verified traveler

Had a great experience. The pools and slides and beach access was excellent. Food was reasonably priced and of high quality.

Leisure Family_with_children

8/10

Excellent

10 Jul 2019

Verified traveler

The lazy river was great. The pool was just ok. I didn't like the lagoon. The fitness center was stuffed full of cardio equipment and left about 10 square feet for anyone trying to use the free weights or do anything else. The characters were great. The room was great. Needs more restaurant options. We walked down to the Marriott for dinner twice. The whole resort is quite crowded. Wish we'd stayed one less day.

Leisure Family_with_children

10/10

Exceptional

01 Jul 2019

Verified traveler

Clean, well equipped with friendly staff every 50’ or so who can direct your questions. Staff check with you for food or drinks often. High end quality of facilities throughout. Parking exit a little sketchy as you’re welcome to stay after checkout however room keys wouldn’t work the gate. Called the call button and bell hop opened for us. They need to correlate that better.

Friends_and_family Family_with_children

10/10

Exceptional

30 Jun 2019

David

Great pools. Perfect for families. Dinning options are great. Next door there are multiple beaches and things to do other than staying at resort.

Leisure Family

8/10

Excellent

27 Jun 2019

Verified traveler

Didn’t like the fact that it was so far from everything. I probably spent over $1000.00 in Lyft rides. I booked our activities through the advertising on their website and most everything we did was over an hour to get there.

Leisure Family

6/10

Pleasant

19 Jun 2019

Verified traveler

good for families with kids

true to the Disney brand, featuring local design and many good facilities to play. but it's not a 4/5-star level hotel experience. Service is slow, food is just okay. Gets very crowded and noisy. Short staffed in my opinion. Room was a little old, but very clean and comfortable! I would expect much smoother experience at this price point.

Family

10/10

Exceptional

17 Jun 2019

Celina

The family loved Aulani

We decided to come to Aulani for our anniversary vaykay and it’s our kids first trip to Hawaii. The service was amazing and room was very comfortable. We enjoyed ourselves so much the kids didn’t want to leave. We called the character number and were able to take pictures with most of them. My only disappointment was I didn’t know I had to make reservations for the luau ahead of time. Like a month before our trip. But the character breakfast and dinner made up for it. Will stay again.

Family

10/10

Exceptional

04 Jun 2019

Verified traveler

Great place to Vacation! So much to do you really do not need to leave the resort. Make reservations for the buffet way in advance or you will never get in. My mistake

Leisure Family_with_children

10/10

Exceptional

29 May 2019

Randall

Fun and Tranquility, is It Possible?

We had an amazing vacation at the Aulani. My favorite feature was the Rainbow Reef because of its abundance of beautiful fish, large and small and of varied colors and species. Only things missing were a couple of turtles. As older adults, we took advantage of all features from the beach to the adult spas. We also ate at the AMA AMA which provided great service and food. They even offered to split our entree on to two separate plates without our asking. It’s a very busy place even before the Summer season with lots of families with young children. I can only imagine what it would be like when older kids get out of school. But there is still a tranquil air about the hotel and resort.

Partner

8/10

Excellent

27 May 2019

Verified traveler

Aulani has plenty of activities to keep children entertained. Only down side is their late check in time and like any other resort preference is giving to their timeshare (Disney Vacation Club) members.

Leisure Family_with_children

10/10

Exceptional

27 May 2019

Verified traveler

Auntie’s beach house was great for our kids aged 8, 9 and 11. They kept asking to go back when we weren’t at the beach or pool.

Leisure Family_with_children

10/10

Exceptional

27 May 2019

Franklin

Disney service and cleanliness. Although we spent a few days out doing some adventures on the island, there was plenty for the kids to do on property.

Leisure Family_with_children

10/10

Exceptional

25 May 2019

Verified traveler

If it wasn’t for the smoky/stuffy room we got on the first night, the check in would have been great. The manager did make it up to us by moving us to a cleaner/ non smelly room. It went from “never again” to “I don’t want this yo end”. The staff are Disney’s main asset. Can’t wait to go back!

Leisure Family_with_children

10/10

Exceptional

25 May 2019

Verified traveler

Beautiful resort I recommend to anybody that had kids to visit. One of the cleanest hotels I’ve ever been, every single staff is kind and humble they welcome you with open hands. Only thing is the food and drinks are a bit pricey but in true Disney form you can bring your own drinks and food, there is a little market 5 min walking distance. I would def be back. Mahalo aulani

Leisure Family_with_children

8/10

Excellent

18 May 2019

Dasha

The resort is absolutely beautiful and perfect if you have children. Plenty of activities for kids. The beach can’t be beat - absolutely gorgeous. We had 2 dislikes: food options on the resort and evening entertainment. The food is very overpriced, and not great in terms of options/qualify. Wish there were more freshly prepared, non-fried options available. For entertainment, it would be great if there were more entertainmnent options other than just live music in the evenings. Kid friendly shows, interactive activities, maybe some cultural show would be great options. Other than that, we had an amazing stay!

Leisure Family_with_children

6/10

Pleasant

05 May 2019

MS

Resort felt too crowded. At check in, reception lady was kind of cold. No real aloha. Just went through the paperwork. Breakfast buffet restaurant was full during our stay and restaurant host didn’t offer any breakfast alternatives until I asked. Valet service and bellboys were very good. Drinks were good. Good beach food/drink service. Wished they sold more island food at the pool like poke bowls or Katsu plates. The malasadas they had at the grab and go cafe weren’t that great. Room was great. They only had 2 gift shops filled with Disney stuff. Not much for island souvenirs unless it said Disney on it or it had a cutesy Disney character on it. Water slides fun. But resort was too crowded. Needs more restaurants. Also needs a place for folks to hang out when it rains in the evenings.

Leisure Family

8/10

Excellent

02 May 2019

RB_Van

The property is nice and the area is beautiful. I would suggest that if you have kids who are really into Disney or below the age of 10 this place is worth a shot. Otherwise there are too many rooms (people) crammed into the resort which leaves you searching for pool chairs, spots on the beach and longer lines than necessary for the few waterslides and lazy river spaces. Overall something I would recommend but mostly for young families.

Leisure Family_with_children

10/10

Exceptional

30 Apr 2019

lisa

Staying at Aulani was amazing so much to do and see the food was great staff were awesome however not much of a night life everything closed or ended by 830 pm to 9

Family

10/10

Exceptional

28 Apr 2019

Verified traveler

Wonderful family vacation destination! It’s a resort waterpark at the beach. Plan on crowds, which make it very difficult to get a chair around any pool, but you’ll be in the water more than the chair and there are several loungers and umbrellas on the beautiful calm beach. Even with the crowds, lines went fast, cast members are always smiling and lots of diligent lifeguards posted around all water, plenty of towels always available and quick easy access. Unfortunately the area around the water fort, where mostly preschoolers play, is very slippery. We saw little ones slip and fall over and over, so be cautious there.
Inside the room (we had a 1 bdrm villa) it’s well stocked, spacious, and although it’s described as 1 bathroom, there is a sink, shower, toilet in one area, with a door that connects to another with a sink and bathtub. A huge improvement would have been to design the only toilet to be in a water closet.
Would absolutely go again with kids, but not as a couple.

Leisure Family_with_children

10/10

Exceptional

28 Apr 2019

Verified traveler

Pools and convenience. All you need is your room key and PIN number.

Friends_and_family Family_with_children

8/10

Excellent

27 Apr 2019

nish

Design. Lagoon.luau visible from our room. Night time movie under stars. Character meet.

Leisure Family

10/10

Exceptional

23 Apr 2019

Verified traveler

FIrst clas Disney service, from the moment we checked-in, to taking care

10/10

Exceptional

23 Apr 2019

Breah

Disney with Aloha

Lei greeting on arrival and 1st time buttons made our visit special. Kids even got a menehune necklace. Lots of daily free activities to do and free sand toys to use. The villa room was on the ground floor and easy to access from the pool. Loved having a fridge, toaster, microwave and conveniently located water stations. Expect resort prices for food and restaurants. Beautiful property. Spa and Kids club onsite was amazing too.

Family

10/10

Exceptional

18 Apr 2019

Verified traveler

I did a lot of research on locations and places to be with children. Of course Aulani Disney would come up. Seeing all the characters and waiting in line just to have a photo taken was a huge thing for me as though the characters were celebrities. Truly enjoyed our time there and can see why it is a world renowned resort. Only main concern I had is the main attraction are all the water features but why would anyone decide to put down stone which doesn’t absorb the water instead it acts so resistant water pools and then you have puddles. The rocks are all smooth granted to allow people to walk barefoot but in reality the drainage is a huge problem. I live in Toronto and there is no way anyone would have huge pieces of solid rock in our backyard if there was a cold snap you can’t even put salt down to break it up without risking damage to that stone. I’ve traveled many places and it’s upsetting to see this. Concrete absorbs water but just have drainage to avoid people from having a wipe out. My 5 year old fell 2 and his head hard. If it cracked open I promise you this would have been a completely different review of this place. Please consider adding rubber mats to areas to allow for some type of traction... it’s pathetic to have to explain to Disney what should be done... signs and photos mean nothing no matter have many lifeguards are staffed all cast members need to carry bags of ice it’s truly a shock and at least with my medical background & property mgt it could be better

Leisure Family_with_children

10/10

Exceptional

18 Apr 2019

Verified traveler

If you’re looking for the ultimate family friendly resort, this is it. I have absolutely no complaints. My kids loved it. I miss it already. I can’t wait to go back.

Leisure Family_with_children

2/10

Poor

13 Apr 2019

Verified traveler

Had bedbugs. Can't believe this at 5 star hotel property.

10/10

Exceptional

11 Apr 2019

Verified traveler

Amazing property with tons of amenities and activities

Leisure Family_with_children

6/10

Pleasant

02 Apr 2019

Verified traveler

Never greeted with welcome lei, for the price we paid I expected water bottles in the room. Disney characters were not visible throughout the property only at the breakfast.

Leisure Family_with_children

8/10

Excellent

31 Mar 2019

LP

Beautiful location. Resort is filled with fun activities and possibilities. Concierge was helpful with local tours. Room was less than anticipated. Service was exceptional with expected Disney friendliness.

Leisure Family

8/10

Excellent

16 Mar 2019

Verified traveler

Awesome amenities for all ages. Loved the beach. Only down was mattress was bad

Leisure Family

10/10

Exceptional

14 Mar 2019

Verified traveler

Very accommodating and friendly staff. Lots of things to do and the place is always clean. Expensive food but it’s understandable.

Leisure Family

10/10

Exceptional

10 Mar 2019

Verified traveler

The pictures do not do this place justice. The service at Aulani was amazing. I asked for directions a few times and hotel staff actually would take me to where I was looking for rather than just provide directions. Amazing hotel. Only thing is perhaps more food options would be nice. Otherwise this place is paradise!

Leisure Family_with_children

10/10

Exceptional

08 Mar 2019

Verified traveler

Great pool!! Fun for the kids and grown ups. Character meals added the Disney effect, at a cost of course, but well worth it.

Leisure Family_with_children

10/10

Exceptional

04 Mar 2019

Jason

Everything about Disney Aulani was great, service, facilities, and staff. Very clean. Everything you can expect rom Disney. The pools and private beach were excellent. Very relaxing place to stay.

Leisure Family