Hyatt Regency Ludhiana

10/10

Exceptional

15 Apr 2026

Pavraj

Excellent

Friends

8/10

Excellent

04 Apr 2026

Rev Steven

Staff and food was excellent!! Room had a very musty smell and carpet was worn and dirty.

Partner

10/10

Exceptional

22 Mar 2026

Mandeep

The hotel is located in a great location....the check in was quick and easy. The staff is very nice and helpful. Overall a great hotel to stay at.

Partner

10/10

Exceptional

22 Mar 2026

Gurvinder

Enjoyed our stay at the Hyatt.

4/10

Poor

04 Mar 2026

Laila

bad service in resturant. Not Five star standards

Self

10/10

Exceptional

25 Feb 2026

Jashanjeet

Very clean and great service

Family

10/10

Exceptional

12 Feb 2026

Arvinder

Best

Business_and_leisure Friends

10/10

Exceptional

01 Feb 2026

Ravneet

The room was clean. Newer hotel. Location was great next to a mall that has several eating places. Dinner and breakfast buffet were both good. Mix of eastern and western food. The staff was nice.

Leisure Self

10/10

Exceptional

31 Jan 2026

Josephine

Spotless room and great staff

Self

10/10

Exceptional

28 Jan 2026

Kully

Everything! I had an

10/10

Exceptional

03 Jan 2026

Koml

Clean room, good restaurant, great breakfast, nice staff

10/10

Exceptional

29 Dec 2025

Rajinder

We had a truly pleasant and relaxing stay at Hyatt Regency Ludhiana. From the moment we arrived, the staff was extremely kind, courteous, and cooperative, which made our stay comfortable and stress-free.

The morning breakfast was the highlight of our stay—excellent variety, great quality, and very well managed.

A special thank you to the entire team, especially Aman, Tanish, Nitin, Tania, Ajay, Anjali, and Chef Ankit. Each one of them went out of their way to ensure everything was perfect and that we felt genuinely welcomed and cared for.

Their warmth, professionalism, and attention to detail truly made a difference. We highly recommend this hotel and would definitely stay here again on our next visit to Ludhiana.

Business_and_leisure Partner

10/10

Exceptional

28 Dec 2025

MACIE

A very new hotel, super clean and great staff

10/10

Exceptional

18 Dec 2025

Anjali

Excellent Stay at Hyatt Ludhiana!
Title: Impeccable Standards, Delicious Food, and Friendly Staff
\"My recent stay at the Hyatt Ludhiana was truly excellent. I was thoroughly impressed by the hotel's dedication to maintaining impeccable standards of cleanliness. The entire property, including my room, was absolutely spotless, which made for a very comfortable and reassuring experience.
A major highlight was the outstanding food quality. Every meal I enjoyed was delicious, fresh, and expertly prepared, showcasing true culinary excellence.
Finally, I must commend the entire hotel team. The staff members were consistently friendly, welcoming, and incredibly helpful. They went above and beyond to ensure a positive and memorable stay.
Highly recommended for anyone visiting Ludhiana!\"

Leisure Family

2/10

Poor

17 Dec 2025

Surinder

Subpar for luxury hotel

Friends_and_family Family

4/10

Poor

17 Dec 2025

Rupinder

When we were checking in, all the staff seemed to be too busy doing nothing to help with us unloading bags and taking them up to the room. When they noticed my family and I unloading and carrying them up to our room, they came over to try and help. At this point I was already a few feet from the elevators and continued on our own.

In the 2 rooms that we booked many things were broken or not working. Since we had 2 rooms, we just used what we needed in the room that it worked in. We had maintenance come up and review a few things and the rest were just inconveniences. They couldn't change out a broken fridge in one of the rooms so that wasn't ideal.

The room wasn't very clean. When looking at everything from a first glance, it was clean, however, when you move the sofa a bit or look into the cushions, there was a lot of dust and materials not cleaned up. Floors always felt a little dirty.

Expected more from this stay.

10/10

Exceptional

08 Dec 2025

sehaj

Great

Business Partner

6/10

Pleasant

01 Dec 2025

harjeet

Room needs updating, cleaning fixing

Leisure Family

10/10

Exceptional

20 Nov 2025

Princedeep singh

Quality stay

Leisure Family

8/10

Excellent

15 Nov 2025

Pipan

Very Good. Staff was very helpful. Tania was amazing.and other staff was very helpful.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Mohit

Good stay

Leisure Family

10/10

Exceptional

29 Aug 2025

Sudeesh

Property and people were great and very grateful to the hotel front desk to give us a room on the eight floor with easy access to the gym which is on the eight floor. The only issue (if I were to point out one) was a bit of leakage in some spots on the eight floor. Not sure if this was due to the pool on top or the monsoon season or both. But other than that everyone and everything at this hotel is amazing. We choose to have a la carte meals as we were not hungry enough for the buffet, and the meal and service was fantastic. I will definitely stay here again and recommend it to anybody visiting the city.

Leisure Family

10/10

Exceptional

09 Jun 2025

ASHOKE

The Best for Travellers to Ludhiana.

A very good, satisfying stay. The product is very good quality and delivering it are some very professional people. We departed with a very good feeling and would like to return some day. A special mention of Manjot Bellman, Ramandeep & Saphi from the All Day Dining Restaurant , Rishi Rout Front Office & Imran from Housekeeping who took such good care of us. Highly competent employees these.

Partner

10/10

Exceptional

28 May 2025

Verified traveler

Great Hotel, Clean and Nice hot showers.

Travelled from UK. Extremely Clean hotel, good hot showers, staff friendly, nice mattresses, good range at breakfast. It’s a 5 star standard hotel.

It could do with a little TLC, but still clean. They supply bottled water which is helpful.

Tried restaurant, portions are big, had matter paneer, it was big enough for two people. Had a drink in the bar, very nice bar.

If you there to do cloths shopping i.e Indian suits, your about 10 mins uber ride away from the main shops, and it’s an about £1.50 one way. Uber works well if you have the app.

One thing to note is a uk USB phone charger doesn’t work, you need an Indian USB lead and Indian adapter. I asked reception if they could supply as I arrived late and they couldn’t. It would be good if they had such things on hand until you can get to a shop and purchase.

Friends_and_family Family

6/10

Pleasant

03 May 2025

toni

been coming to this hotel for more that 9 year, love it

Friends_and_family Family

4/10

Poor

13 Mar 2025

SHANKAR

Musty smelling and poor standard room inspite of having bo.oked in Club class. Staff are poorly trained. After complaining repearedly they changed the room as the musty smell was aggravating my allergy

Business

2/10

Poor

02 Mar 2025

Sukhpreet

Awful place to stay - avoid

Family

6/10

Pleasant

28 Feb 2025

Avnit

Room was not clean. Power went out. USB plugs did not work… was forced to buy an adapter.

Self

10/10

Exceptional

14 Feb 2025

Harjinderpal

Everything good

Leisure Family

10/10

Exceptional

29 Jan 2025

RANJAN

Centrally located, clean, all staff very good

Business Self

10/10

Exceptional

03 Jan 2025

Raman

Everything was so good

Business_and_leisure Partner

10/10

Exceptional

09 Dec 2024

Rajwinder

Excellent customer service, especially from Sidhant who upon realising an issue that I had, dealt with it in a very professional and respectful manner.

Leisure Self

2/10

Poor

07 Dec 2024

Harpreet

The check in process was very long. The staff told us that it will take 10 minutes to have the room ready. After multiple inquiries, it took them 2 hours to get the room ready.

We found cockroach in the room.

Leisure Family_with_children

10/10

Exceptional

07 Dec 2024

Naurang

Super

I am a repeat customer. Overall excellent 👍

Partner

10/10

Exceptional

25 Nov 2024

Rajvir Singh

Great service!! Great staff!!

Business

8/10

Excellent

10 Nov 2024

P AB

gym was amazing and so was the trainer Kundan.

Business

8/10

Excellent

30 Oct 2024

Ashwani

Bar area could be kept cleaner. Bar counter cluttered with dirty dishes and glasses. Could use organization.

Business_and_leisure Self

6/10

Pleasant

13 Oct 2024

Avtar

Nice hotel and good size room. But air conditioning wasn’t working and had to be fixed, the corridors have mould and are dirty, and the carpet in the room was dirty.

Partner

2/10

Poor

20 Sep 2024

Gurpal

Staff treated me very poorly. Better off staying at a low budget hotel. I spent 10 nights here. Every staff was horrible and never helped

Business Self

2/10

Poor

26 Aug 2024

Janak Raj

No

6/10

Pleasant

31 May 2024

Yadwinder

Was not up to Hyatt standards

10/10

Exceptional

24 Apr 2024

Jaspreet

Overall very good

Friends_and_family Family

6/10

Pleasant

28 Mar 2024

Verified traveler

was the best in ludhiana but has been dropping consistently since the last few years, in cleanliness, food qlty, food variety, etc , but still is the best option in the city until some better option comes up .

Business

6/10

Pleasant

27 Mar 2024

Anil

During my extensive travels through Sri Lanka and India, which included stays in over 12 hotels boasting 4 and 5-star facilities, my experience at Hotel Hyatt Regency Ludhiana, Punjab, was unfortunately far from satisfactory.

Upon arrival, I was greeted by well-spoken and friendly front desk staff Komal. However, the promise of a luxurious experience quickly faded when I entered my allotted room, which was subpar even by basic standards. The room appeared neglected and poorly maintained, akin to accommodations found in a railway station rather than a reputable hotel chain like Hyatt.

After raising my concerns with the manager Rishi on duty and being promised a \"better room,\" the subsequent room provided was marginally improved but still lacked cleanliness and attention to detail. The presence of moisture in the bedding led to discomfort for my wife, who experienced allergies necessitating medication.

Despite assurances from the manager regarding rectifying the cleanliness and drainage issues, the follow-up was lacking, with the room not being properly attended to until late afternoon. Furthermore, attempts to extend my stay were met with uncompetitive rates compared to online platforms, and the promised assistance from Mr. Ram via phone was unfulfilled.

Additionally, the property showed signs of neglect and insufficient maintenance, with visible damages throughout various areas.

In summary, my stay my stay at Hotel Hyatt Regency Ludhiana fell short of expectations.

Business_and_leisure Family

2/10

Poor

26 Mar 2024

Mandeep

I booked the executive suite for my brother. Him and his wife got married earlier that day. My cousin and I went to the counter 4 hours earlier to request the room be decorated with flowers, some chocolates, and champagne. The person at the counter made a phone call and then said okay it will be done. When we came to the hotel with my brother and and his wife, we got them checked in and headed to the room. They literally had put 9-10 fake leafs and 2 towels together. That is it. They didn’t put any chocolates and champagne. Extremely disappointed. The manager was ZERO help. He instead called the EMPLOYEE during her non-working hours around 1 o clock in the morning instead of taking responsibility as a manager to help resolve the issue. Terrible manager.

Leisure Family

2/10

Poor

23 Mar 2024

Ravinder

Terrible service

Possibly the worst experience I have ever had staying in any property, we constantly got given the wrong food orders and had to wait for over an hour at a time and when we ask to speak to the night manager (Rishi) he sent the head chef and was nowhere to be seen for over an hour.

On our last night my fiancé was in the room as we were going to a religious temple at 3am and again the manager (Rishi) told us we had to leave as my fiancé who was staying at her families address wasn’t carrying her visa.

We sent copies of passports but was told at midnight that security expected her to leave.

The staff are very rude and the managers are not helpful at all!!!

Avoid at any cost!!!!

Friends_and_family Family

6/10

Pleasant

22 Mar 2024

shaun

Ac was not working properly, it was very hot. There was no contacts for room service available to call anyone in room.

10/10

Exceptional

27 Feb 2024

Karan Jot

excellent

Business_and_leisure Friends

10/10

Exceptional

26 Feb 2024

Puneet

Loved our stay, however, there was a fight in the lobby with one of the guests and staff, where police had to be called, other than that would definitely stay there again

Leisure Family_with_children

2/10

Poor

19 Jan 2024

Anurag S

This place has serious moisture issues.
Walls have lot of moisture making tiles in the bathroom de-coloration. The room was very humid we could smell mold.

Business_and_leisure Family

4/10

Poor

05 Aug 2023

Ramandeep

The property is not cleaned properly, they will try to assign you super unclean room with stained carpet and unclean tables, so I immediately asked that the room be changed and they did so to the one with hardwood floors, Alas! The floor was not cleaned but still better. On the next day the key card was not working so had to go and get it activated. The shocking fact is that they will try to assign you the dirty rooms as default, so that they can assign the clean ones to people who complain about it, not what I expect from a 4.5 stars restaurant.

Leisure Family

8/10

Excellent

02 Aug 2023

Herjote

The lobby, pool, and restaurant were very nice. The room we got needed updating.

Leisure Family

10/10

Exceptional

07 May 2023

kuljit

Great stay

10/10

Exceptional

30 Apr 2023

Naurang

The whole staff extremely courteous and I mean it!

Partner

4/10

Poor

13 Apr 2023

Verified traveler

the hotel is loosing its charm, food qlty has gone down a lot, Gym needs an update , but still it stands above the other hotels as the others are that bad..

Business

2/10

Poor

06 Apr 2023

Kanwar Partap

The rooms were smelling like bleach. The tv remote wasn’t working. The food was cold and most importantly delay of service.

Leisure Family

8/10

Excellent

04 Apr 2023

Con

Its the only place I would stay ai if I had to return to Lhudiana. Better than the equivilant places near by.

Business Friends

10/10

Exceptional

11 Mar 2023

Ravinder Pal

Awesome rooms. Amazing terrace on rooftop with pool. Awesome customer service and top notch restaurant

Leisure Partner

10/10

Exceptional

25 Feb 2023

navjeen

Good Staff..Good atmosphere

Leisure Family

4/10

Poor

23 Feb 2023

Karen

Not what I would expect of a 4 Star hotel
Carpets in room were stained, hallway walls stained. Overall it felt unclean

Friends_and_family Family

2/10

Poor

15 Feb 2023

Sumit

Hyatt Regency Ludhiana used to be a very good property. I have had a chance to stay at the hotel on multiple occasions, however, this time, my experience was horrible. The rooms are dirty. The carpets are super unhygienic and smell horrible. I was scared of stepping barefoot, thinking it may actually give me an infection. Also, the service was bad. I think their teams were busy with two wedding groups at the hotel, which led to a massive service quality issues. My room had no towels when I checked in. I requested front desk/housekeeping at least three times over a course of two hours for towels, which never arrived. Every time I called them, I got a response saying that a boy is already on his way with the towels. I wish I had spent my money elsewhere. Hyatt Regency Ludhiana really disappointed me, and I will think twice in future before booking the hotel.

Business Self

2/10

Poor

14 Feb 2023

Angad

Took an hour to check in and internet down every time you try to pay.

Business_and_leisure Self

2/10

Poor

10 Feb 2023

Krishdeep

Dirty
Room not cleaned
Dust all over

Leisure Family

10/10

Exceptional

23 Jan 2023

kulwant

Very friendly and polite staff.
Couldn't understand that tgere no accommodation available for my extended stay, but was available at a much higher price on a 3rd party website. Then I was told i don't have a booking and someone will call me back in a few minutes...no one called back

Leisure Self

10/10

Exceptional

20 Jan 2023

Istayak

excellent

Business

10/10

Exceptional

13 Dec 2022

Jashanddep

Amazing

Very amazing stay

Partner

8/10

Excellent

09 Oct 2022

Ganeshrie

Good

Friends_and_family Friends

10/10

Exceptional

18 May 2022

Manjinder

Beautiful property and nice staff… you will be happy you stayed here

Business_and_leisure Family

6/10

Pleasant

30 Apr 2022

TALWINDER

I like the property but there is a level of unprofessionalism when it comes to some of the staff. I usually book my room for a week at a time and then extend it later. They somehow cant figure out that the same person has extended reservation again.

I had a reservation that was coming to end so i made another reservation for two more nights. I had a staff member rudely knocking my doors repeatedly on the day that my original reservation was ending despite having do not disturb sign on.

I was woken up by this rude member knocking on the door. I opened the door and he rudely says that i am suppose to be checking out but i did not check out. He made my feel like I was staying at their property despite paying. I told him that i have extended the reservation and said sorry and left.

It is so ridiculous that a hotel such as Hyatt cannot figure out that the person with the same name and address has extended their reservation. In the future i will go and tell them that i have made another reservation so they don't rudely coming knocking at the door. I am one of the property’s most loyal customers.

On the positive side, we I would like to commend Sajal and I believe is the manager at dining section. He listened to all my concerns and made the stay truly enjoyable.

Business_and_leisure Self

6/10

Pleasant

26 Apr 2022

TALWINDER

I have stayed at this hotel many times and usually i have a good experience. Recently i have been noticing that the in room dining experience has been horrible. I have ordered coffee and it has shown up not hot.

I dont expect a warm coffee at the high prices. Also many times they have delayed the order so much that i have had to call them numerous times. Also they have mixed up orders where they have brought someone else’s order to my room.

The in room dining experience is making me rethink where i want to stay at the property in the future.

Leisure Self

8/10

Excellent

15 Apr 2022

TALWINDER

I have stayed at this hotel numerous times in the last year. It is a very good hotel. However, i had a difference experience the last time i stayed here. The hotel front desk is extremely good and the rooms are very good.

However, the in room dining service was horrible. They were extremely late in delivering food and many times wrong order was delivered. Also the room cleaning crew was bad on some occasions such as missing room cleaning service. I hope that this is just one time issue and they will resolve it soon. I love staying at this hotel and will stay here in the future.

Business_and_leisure Self

10/10

Exceptional

02 Mar 2022

Gurdev

Excellent hotel .Staff first rate nothing is to much .

Friends_and_family Family

10/10

Exceptional

26 Feb 2022

Aarti

Excellent service

Leisure Self

10/10

Exceptional

12 Dec 2021

TALWINDER

Very nice property. Excellent customer service and breakfast.

Business_and_leisure Self

6/10

Pleasant

30 Nov 2021

Sanyogita

I am amzed that Hyatt still hasn't gone eco-friendly. Water was served in rooms in plastic bottles which is a rare find these days when even 3- star hotels are seen using glass bottles.
All toileteries are still in plastic packaging.
Staff was friendly but there was a huge delay in response rate from reception (maybe they are short of staff)
Dine in experience was quite friendly and I was happy with overall experience there.i want to personally call out Shivangi from dining area, she was very friendly and was prompt to our requests.

Business_and_leisure Partner

10/10

Exceptional

20 Nov 2021

TALWINDER

Property is extremely good considering it is in Ludhiana. The breakfast is excellent and the staff is unbelievably good. It is the only place I would stay in Ludhiana. It is the only place that lives up to international standards.

Business_and_leisure Family

10/10

Exceptional

10 Nov 2021

Indy

fantastic Hotel

Hotel was fantastic, Clean communal areas and extra clean rooms. service was brilliant. Food was tasty, service was abit slow but was al resolved. brilliant stay was very happy.

Friends_and_family Family

4/10

Poor

29 Oct 2021

Amritpal

Carpet was dirty with stains.

Leisure Friends

6/10

Pleasant

23 Aug 2021

Arvinder jit

Service level needs improvement.

1. The in room dining was mismanaged , staff was ill-trained.
2. 50% of menu items were not available.
3. House keeping service delayed.
4.

Friends_and_family Family

8/10

Excellent

04 Jul 2021

Verified traveler

It was good nice clean place

Business

10/10

Exceptional

12 Apr 2021

Jasmeet

I can never fault my stay at Hyatt Ludhiana. They always provide exceptional service. The hotel was very clean and maximum importance was given to sanitisation. The breakfast and service provided was excellent.

Friends_and_family Family

10/10

Exceptional

16 Mar 2021

Verified traveler

I like property management services and services
Very friendly Thanks for your support 🙏I will look forward 👍

Friends_and_family Friends

10/10

Exceptional

10 Mar 2021

Verified traveler

Having stayed at three different hotels in India, this is by far the nicest one.

Business_and_leisure Family_with_children

10/10

Exceptional

20 Apr 2020

Pinky

The location was perfect. It just outside the busy area of Ludhiana.
The room was exceptional even with a roll away bed.

We did experience issues with housekeeping linen.. However Ravi of housekeeping was beyond exceptional in his service.

The management dealt with our issue very professional and gave us free breakfast. The breakfast was amazing, lots of selection of any cuisine. The service was excellent.

Def will stay again

Leisure Friends

8/10

Excellent

12 Mar 2020

AMIT

Good Value For Money in Ludhiana

Everything about this hotel was fantastic, apart from 3 things:

(1) Room Service and Housekeeping Staff kept knocking on room door repeatedly without allowing sufficient time for me to walk to the door.

(2) Room Service did not replace towels properly on the 3rd and final day of stay.

(3) Shower area was slippery.

Business

8/10

Excellent

03 Mar 2020

Tribhuwan

Value for money

The stay was really good. The hotel service and in room dinning was really good. However i was dissapointed with the breakfast as it was a complete disaster in terms of management. The food served for breakfast was not at all good.

Friends_and_family Family

8/10

Excellent

25 Feb 2020

Verified traveler

Good location, very comfortable.
Best Hotel in Ludhiana

Business Self

8/10

Excellent

03 Feb 2020

Verified traveler

A great hotel to stay in Ludhiana which was very clean with good amenities. I stayed in a club room which was very spacious and comfortable. The only issue was the road works being carried out near the hotel.

Business

10/10

Exceptional

20 Jan 2020

Lovepreet

I love there it’s was awsome overall

Partner

10/10

Exceptional

30 Dec 2019

Verified traveler

Excellent stay

Great staff , excellent service with well maintained hotel rooms

Friends_and_family Family

4/10

Poor

20 Dec 2019

Verified traveler

Stayed here for 8 days at the end of November and December. I under booked the stay by one night and forgot. We were woken at midnight by the reception staff to inform me that our check out was yesterday. That was SO necessary to wake us up in the middle of the night. There were issues with the shower rail which took 3 days before the night shift staff changed our room. I saw 3-4 rooms before we settled on one. They all have carpet with dirty smudges on them.
On the plus side the staff in the dining room were extremely helpful and courteous.
This is poor for a 4.5/5 star hotel.

Friends_and_family Partner

2/10

Poor

29 Nov 2019

Arvin

I stayed at this place 3 years ago and had a great impression and so I went back. My experience was terrible as Carpets were stained, furniture was broken and washroom was dirty. I was given second room which was no better and upgraded to suite.

Suite was definitely bigger but smelly and shower drains were clogged.

Friends_and_family Family

10/10

Exceptional

24 Nov 2019

Verified traveler

Great property. Clean and close to all the major malls in the city.

Friends_and_family Family_with_children

10/10

Exceptional

20 Nov 2019

Verified traveler

The service at this hotel was incredible. We stayed at 2 other hyatt locations. This one toped the list for service. The staff was great. They went obove and beyond to make sure our stay was comfortable. Loved the food. Amritsari Kulche were the best! must have if you are staying there.

Leisure Family_with_children

6/10

Pleasant

05 Nov 2019

Paresh

Staff are not friendly especially night reception is well below standard for this class of hotel everybody seems on edge and it does feel very welcoming or at ease at all
They seem to be more interested in big corporate & function business rather then tourists

Partner

10/10

Exceptional

24 Oct 2019

Verified traveler

We had a wonderful stay but I want to take this chance to highlight the amazing and commendable service provided by one of your staff members, Apurba. He was exceptional! Apurba was extremely friendly, professional and warm. He made our stay perfect and memorable. Because of him, we definitely will be back! Hats off to Apurba. We hope see you again soon.

Leisure Friends

2/10

Poor

18 Oct 2019

Matthew

The room were dirty and didn’t have hot water. I moved my room and th me next one had the same problem.

Business

2/10

Poor

05 Oct 2019

Verified traveler

UnHyatt experience

Array of charges which were not mine

Business

6/10

Pleasant

26 Sep 2019

Verified traveler

Great staff horrible smell

Hotel was nice but bedrooms had a horrible smell . I switched rooms several times til I got one that didn’t smell. Hallways had water dripping from the ceiling and it was sunny outside so I’m guessing from the Ac . Staff was friendly and helpful especially Siddharth and Kritika but that mildew mold smell needs to be fixed asap . I actually got sick from it and also got hit in the face by a piece of metal that flew off the shower head .

Business

6/10

Pleasant

22 Aug 2019

KYLE

Meh...

Hotel needs updating. Rooms are in poor condition. Complimentary food in room was old and rotting. Service was decent and comfort was ok. Overall average stay but the hotel condition can be improved for a Hyatt.

Partner