Hengfeng Haiyue International Hotel

China , Shenzhen - Guangdong
Shenzhen, Bao'an District, Shenzhen City, Metro plaza, 6
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50 reviews shown

8/10

Excellent

31 Jul 2019

Verified traveler

Enjoyed my stay.. it is my 3rd time staying here.

Business Self

6/10

Pleasant

26 Jun 2019

Verified traveler

Unfriendly Staff

Everything was fine. But I was asked to pay a 500RMB deposit which i had no idea about upon arrival and didn't have cash or credit card on me. They didn't accept Alipay so it was a bit of a hassle. Then the hotel itself feels very \"Chinese\"...

What I had a problem with was the service. I wore the robe (with clothes underneath) from my room to the breakfast buffet because AC was too strong and i didn't have a jacket with me. Upon check-in, no one told me i couldn't wear the robe. Then after getting food, I was looking for a table to sit down. A female staff approached me, took away the plate from my hand, and told me I had to go back to my room and change. Apparently i wasn't allowed to wear the robe. I told her I could just take it off since I had clothes underneath. Then she didn't want to let me sit where I wanted to sit. She took my plates to a darker area (w/ no lights) and wanted me to sit there. I refused but then she still wouldn't let me sit where I wanted to sit initially. It was just a frustrating and negative experience after all.

Oh btw, I wanted to check out the swimming pool on the rooftop the evening I arrived (around 8:30PM), but it was already locked up...

Another weird thing is that this hotel is inside a larger mall. If you take the wrong elevator, you might end up in the middle of a shady Chinese market...

8/10

Excellent

25 Jun 2019

Peter

I have stayed here many times and the hotel is quiet and clean with a 24 hour McDonalds attached to the property. The breakfast buffet is good as well as the coffee. The Japanese restaurant is excellent

10/10

Exceptional

02 Jun 2019

GERALD

Near airport, excellent service

Hotel room is big and clean, located right next to a mall, with restaurants nearby. Hotel staff provided excellent service, especially 小叶, the concierge. He was exceptionally helpful and very friendly. A big thank you to 小叶 for his help.

10/10

Exceptional

22 Mar 2019

Verified traveler

the hotel was extremely clean and the service was awesome I would definitely stay there again and I would recommend it to anyone traveling

Business Self

8/10

Excellent

08 Mar 2019

yinong

good

10/10

Exceptional

23 Mar 2018

inhwan

It was a nice hotel

I wanted to use outdoor pool but the weather did not allow to use.

10/10

Exceptional

19 Aug 2017

Verified traveler

This is one of the best deals in the city. Good staff and nice rooms.

8/10

Excellent

22 Apr 2017

A high-quality Chinese hotel with one problem...

I've been coming to this hotel for almost 7 years now. It is in a great location, close to the airport and convenient for western visitors. There is a Starbucks on site, and McDonald's on site, a KFC on site and Pizza Hut. If you've been traveling through China for a while when you come to this hotel it is refreshing to have some comforts of home. There is only one problem, the Wi-Fi is terrible. When it works it is great but it is so sporadic and difficult to stay connected that it has finally forced me to look to stay elsewhere. I like this hotel and I like the convenience but if I can't do my work efficiently while I am at this hotel then there's no point in staying there.

8/10

Excellent

12 Nov 2016

Jane

Service was ok and friendly but aircon was odd. Water leak from ceiling

8/10

Excellent

26 Oct 2016

Ozhan

Good all around hotel

Heng Feng hotel is centrally located in Bao An and it's great for business travelers while it offers lots of other amenities with its convenient location. Room was comfortable and I was especially impressed with the movie selection on my TV. Also impressed with the staff and their English conversation skills which were well beyond average in China. The japanese restaurant in 3rd floor is great and the spa offers good relaxation after a long day of factory meetings. I'd return here.

6/10

Pleasant

22 Apr 2016

Verified traveler

Wifi is terrible... Cannot get any work done at the hotel.

8/10

Excellent

01 Feb 2016

Mark

Would stay again...

One negative which was probably more so a Hotels.com issue, when I booked it said I had breakfast included but when I arrived the hotel wouldn't honour it. Was very embarrassing when you show up for breaky only to be told you don't have it.

8/10

Excellent

05 Apr 2015

Larry

Recommended Hotel

Good business hotel. No faults found. Recommended.

8/10

Excellent

18 Feb 2015

Hon Leung Eric

Make sure you are fit enough to choose this hotel.

Room was good for value. Reception was friendly and smilely. BUT no attendance at entrance what so ever on arrival and departure. I need to pick up all lugguages for my family, tolled them to check in, tolled them to my room along the dragful carpeted corridor, tolled them to check out, tolled them outside after check out, tolled them to the roadside to catch a taxi by myself!

Family

4/10

Poor

27 Dec 2014

Verified traveler

Overrated

I booked a non-smoking suite. Confirmed it was non-smoking at check-in. It was full of smoke (and ash trays). Asked at the front desk to change to another less smoky room, and was told there were no suites but that they would 'upgrade' me to a room in the executive wing. OK. The room was not a suite. All about the room was the same as the suite, except it was not smoky and was not a suite. There is NO Executive 'lounge' or any other amenaties. So, it wasn't an upgrade. I didn't bother to attempt changing again.

The temperature control did not work. No matter what I set the room temperature, it stayed the same - although the fan kept blowing. I asked an staff member that happened to be in the hallway, and they said it was OK. (It wasn't). Perhaps they didn't understand me?

10/10

Exceptional

10 Dec 2014

Mark

Hengfeng Haiyue International Hotel

Great Location for Foreigners. Everything you need is less than 5 minutes walk away. ATM'S , Supermarket , and good Food can be had at Raindrops Café just opposite. KFC open 24 /7. Don't be scared to talk to the staff they can be very helpful and friendly. They will do anything to help. I was there nearly 4 weeks and would definitely return. Try to pay the extra for a suite , its worthwhile.

10/10

Exceptional

26 Jun 2014

Foo

Excellent stay. Pleasantly surprised.

Excellent location if you are choosing to stay in this area. Take note it is not in the city centre but there are shops nearby and a vibrant neighborhood.

8/10

Excellent

21 Mar 2025

Aurora Jacqueline

unpleasant area

Leisure Partner

6/10

Pleasant

01 Aug 2024

TONI

The Japanese restaurant service needs improvement. We were told on Sunday the buffet price was 278/ person, the next day would be 248/person. We came in the next day, Monday, we were refused service because it’s 8:40pm by 2 young girls. Then another woman told us we could eat there but we can only order once and the price is 278/person except lady customer.
Internet is very slow and needs to be reconnected every day (sign in). You also need a China mobile number to sign in to the internet.
The swimming pool doesn’t belong to the hotel. It’s a public pool outside the hotel.
The hotel is clean and quiet.

Leisure Family

6/10

Pleasant

20 Jan 2020

HSU

整體住宿品質都不錯，人員服務都有點水準，可惜早餐種類有點偏少ㄡ

Business

8/10

Excellent

05 Dec 2019

Verified traveler

希望櫃台能夠笑臉迎人

位置很好,隔壁有量販店,星巴克等,
入住時夜班櫃台幾個人毫無笑容,也沒主動招呼,
寄放行李處都沒人看管,請櫃台叫了半天才有人過來,
附近在施工所以車流比較不順,這個我就不怪他們了.

Business

8/10

Excellent

23 Oct 2019

Verified traveler

スタンダードルームは窓が無い？

非常に綺麗なホテルでした。スタンダードルームも十分快適でした。でも窓がないのが残念でした

Business

10/10

Exceptional

17 Sep 2019

kook

만족합니다

느낌이 좋고 주위 환경이 좋아요
물론 조식이 중~상^^

10/10

Exceptional

25 Aug 2019

SERIM

Thanks

It was clean and the staff were all kind. I stayed for a week and it was really comfortable. But the hotel is too big and the structure is difficult. I had a hard time finding a Chinese restaurant. I wish I could just mark it well.

8/10

Excellent

18 Aug 2019

HYEONJOONG

헝펑하이위에국제호텔 후기

출장차 머무는동안 전반적으로 편안하고 안락했습니다.

8/10

Excellent

17 Jul 2019

Verified traveler

Nice hotel

Nice hotel

8/10

Excellent

16 Jul 2019

Verified traveler

Nice hotel

It's nice hotel.

8/10

Excellent

14 Jul 2019

YONG CHEOL

호텡이용후기 - 공항인근의 가격대비 만족한 호텔

매당 선전 출장시 시내 중심지에서 묶다가 이번에 거래처 소개로 숙박하게 되었습니다.
숙박 비용은 합리적이며, 호텔 규모는 매우 커서 수영장도있고, 일식당에서 신선한 회를 제공하여 쾌적하였습니다. 서비스인원(Marina)의 영어 실력도 유창하며 인상적이었다.

바오안 공항에서 택시로 50위엔 정도로 가까운편이나, 지하철역이 멀리 있어 다소 불편하다.
인근에 노천 음식 바베큐거리와 요시노, 스타벅스등 번화가가있어 저녁식사하는데 불편함이 없다.

총평으로 공항 인근에서는 가격대비 좋은 호텔이며 관광용이 아니고, 비지니스용으로는 만족할만하다.

10/10

Exceptional

18 Apr 2019

Fredrik

Fräscht

Valde hotellet pga smidigheten att ta sig till flygplatsen tidigt på morgonen. Tar ca 20min med taxi. Finns gott om restauranger och ett stort köpcentrum bara 100m från hotellet. Känns som att hotellet är nybyggt. En känsla av lyx i lobby och korridorer. Iochmed att jag lämnade tidigt på morgonen, provade jag inte frukosten. Snabb service vid både in och utcheckning.

8/10

Excellent

04 Apr 2019

Verified traveler

Acceptable standard - except poor breakfast

Acceptable standard based on relatively low price compare to hotels around. Room is clean and acceptable. Breakfast is poor - even it is included in the booking I have to eat somewhere else. Sound proof is so-so, can hear people talking in the corridor clearly.

8/10

Excellent

23 Jan 2019

Verified traveler

酒店服務親切友善, 附近道路施工, 交通雍塞

8/10

Excellent

23 Dec 2018

Verified traveler

酒店服務及整潔度都可以，附近有飲食的商鋪，地铁不能直達。近一些景點，不過以這種質素所收取的房價，我認為略貴。

10/10

Exceptional