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JW Marriott Hotel Shenzhen Bao'an

Shenzhen - Guangdong · China

8 Baoxing Road Baoan DistrictView location

9.0/10Excellent328 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition9.0/109.0
Location7.0/107.0
Neighborhood7.0/107.0
Amenities9.0/109.0
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  • Business hotels
  • Luxury collection
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About JW Marriott Hotel Shenzhen Bao'an

Located in the heart of Shenzhen, the JW Marriott Hotel Shenzhen Bao'an is a luxurious hotel just a 5-minute drive from OH Bay and Yifang Center. It's also conveniently close to Zhongshan Park and Xin'an Nantou Ancient City.

Pamper yourself at the spa with a massage, or enjoy the 24-hour health club, indoor pool, and spa tub. Additional amenities include complimentary Wi-Fi, concierge services, wedding services, and a complimentary area shuttle.

The 463 individually decorated guestrooms feature minibars, flat-screen televisions with satellite programming, and complimentary wired and wireless internet access. Private bathrooms boast separate bathtubs and showers with rainfall showerheads. For dining, Shenzhen Kitchen offers international cuisine, and there's also a coffee shop/cafe and 24-hour room service.

Unwind with a drink at the bar/lounge, and enjoy the daily buffet breakfast (available for a fee). For business travelers, the hotel offers complimentary wired internet access, a business center, express check-in, and extensive conference and meeting space. Free self-parking is also available.

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In the heart of Shenzhen, JW Marriott Hotel Shenzhen Bao'an is within a 5-minute drive of OH Bay and Yifang Center. This luxury hotel is 3.2 mi (5.1 km) from Zhongshan Park and 3.3 mi (5.3 km) from Xin'an Nantou Ancient City.

Make yourself at home in one of the 463 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Shenzhen? This hotel has 27986 square feet (2600 square meters) of space consisting of conference space and meeting rooms.

Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

On bay No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Important information

  • You need to know
    • The seasonal pool will be open from June 23 to October 31.
    • Pool access available from 6:00 AM to 11:00 PM.
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • A car is not required for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Alipay and WeChat Pay
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 220 for adults and CNY 110 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

OH Bay 0.8 km / 0.5 mi
Shenzhen Uniwalk Qianhai 1.5 km / 0.9 mi
Yifang Center 1.5 km / 0.9 mi
Xin'an Nantou Ancient City 3.5 km / 2.2 mi
Zhongshan Park 4.7 km / 2.9 mi
Nanshan Flower Park 4.8 km / 3 mi
Bihaiwan Golf Club 5 km / 3.1 mi
Qianhai Vanke International Conference Center 5.3 km / 3.3 mi
Qianhai International Conference Center 5.6 km / 3.5 mi
Nanshan Culture Center 6 km / 3.8 mi
Nanshan Museum 6.8 km / 4.2 mi
Shenzhen University 8 km / 5 mi
Coastal City 9.7 km / 6 mi
The MixC World 9.9 km / 6.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fi
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safe
Show 31 more facilities & services
  • Currency exchange facilitiesExtra charge
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Kids’ clubExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE CITY VIEW TWO DOUBLE BEDSQUADRUPLE • CITY VIEW TWO DOUBLE BEDS • 1 Bedroom • 43 m²QUA.2D-CV
    QUADRUPLE CITY VIEW TWO DOUBLE BEDSPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    JW Marriott Hotel Shenzhen Bao'an

    QUADRUPLE CITY VIEW TWO DOUBLE BEDS

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-CV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BAY VIEWDOUBLE • BAY VIEWDBL.BV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BAY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    JW Marriott Hotel Shenzhen Bao'an

    DOUBLE BAY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BAY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    JW Marriott Hotel Shenzhen Bao'an

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BED • 1 Bedroom • 43 m²DBL.CV-KG
    DOUBLE CITY VIEW KING BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    JW Marriott Hotel Shenzhen Bao'an

    DOUBLE CITY VIEW KING BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    JW Marriott Hotel Shenzhen Bao'an

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    JW Marriott Hotel Shenzhen Bao'an

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    JW Marriott Hotel Shenzhen Bao'an

    QUADRUPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 50 m²DBL.EJ-3
    DOUBLE EXECUTIVEPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    JW Marriott Hotel Shenzhen Bao'an

    DOUBLE EXECUTIVE

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-3

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVEAPARTMENT • EXECUTIVEAPT.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    JW Marriott Hotel Shenzhen Bao'an

    APARTMENT EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    JW Marriott Hotel Shenzhen Bao'an

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE CITY VIEWQUADRUPLE • EXECUTIVE CITY VIEWQUA.CV-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    JW Marriott Hotel Shenzhen Bao'an

    QUADRUPLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 1 Bedroom • 88 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    88 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    JW Marriott Hotel Shenzhen Bao'an

    SUITE EXECUTIVE KING BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    88 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about JW Marriott Hotel Shenzhen Bao'an

9.0
Excellent
328 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
7.0 /10
Neighborhood
7.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Rimal
Lovely 2 nights stay at the JW - felt like a 5* hotel, with very large and nicely appointed rooms, a lovely pool and excellent breakfast.

+ Room was very large, super clean and had high quality fittings
+ Large bathroom
+ Great city view from the rooms
+ Swimming pool is stunning
+ Amazing breakfast (choice and quality of options)
- Gym needs better ventilation / Air Con
Business
10/10
Exceptional
16 May 2026
Wenying
Nice place
Self
10/10
Exceptional
22 Apr 2026
Jason
Great, clean room with all modern facilities. Fantastic views & very comfortable. Lots to see al within walking distance.
Self
8/10
Excellent
18 Apr 2026
Jian Qiang
基本上，一切都好，最後退房時服務員差評，等了十分鐘，竟然說我欠0.82分，其實我已經是付全額的請看單據
Self
10/10
Exceptional
04 Apr 2026
Josephine
Everything is clean, staff were helpful. Breakfast menu and food quality is good. Good service. Surprised to have afternoon tea provided too. Like the quietness of the breakfast area. Very close to subway and the waterfront park. Very convenient. Glad that I chose this instead of the main building. This Glory Tower is a convenient option if just stay for the accommodation as I believe other facilities are at the main building.
Friends_and_family Friends
4/10
Poor
13 Feb 2026
Alexis
Staff were less than understanding.
6/10
Pleasant
21 Oct 2025
neil
Surprised to find myself booked into grand tower not JW Marriott baong
Luckily my colleague was moved there too
No pool no bar so not much good for meeting except restaurant
Food was ok but nothing special
10/10
Exceptional
16 May 2025
Pang-Che
很好，但隔音很差。隔壁房間開關門都會傳過來
Business Self
10/10
Exceptional
30 Apr 2025
Nugzar
An amazing experience, great proprerty, it is located close to a number of dining and shopping options.. five stars..
10/10
Exceptional
03 Mar 2025
Tobie

Excellent stay, good gym

They have a full gym, large rooms, very comfortable and very close to the bay area with restaurants, etc. Breakfast could have a bit more variety in cooked dishes for a JW but overall excellent stay, my go-to for Shenzhen business trips.
Business
8/10
Excellent
23 Dec 2024
Casey
The lobby area is great and looks luxurious, but the rocks at the fountain look rather fake. The TV reception is not good as channels other than CCTVs could not be received. Although the coffee machine in the hall in Nepresso, but the one in the room is not, and the coffee did not taste good, machine is flimsy.
Leisure Family
10/10
Exceptional
22 Dec 2024
Pooria
It was excellent as always. Thanks JW Marriot team.
Business Self
10/10
Exceptional
02 Dec 2024
Diego
Grest
10/10
Exceptional
17 Sep 2024
Eddie
The staffs are friendly and polite
8/10
Excellent
22 Aug 2024
Alex KY
This is our second time stay at this hotel within 30 days. The first time was booked at Gloria Wing, and we thought it is only next building, but actually it is a 10 min walk from the main hotel. This time we booked at the main building, but the hotel still put us at Gloria Wing. Fortunately Marriott rectified and messaged us before we arrived. Everything is good, especially the executive lounge.
Partner
10/10
Exceptional
19 Jul 2024
Damian

5 Star in every way

An amazing hotel with excellent facilities.. Huge gym with all of the right equipment, a lap pool and normal swimming pool. The rooms are very spacious, modern and very comfortable.. Great views if you get a room facing the water. New shopping mall a 2 Min walk and a great shopping mall with lots of restaurants a 5 min walk near Ferris wheel. Staff are extremely helpful and friendly.
Business
10/10
Exceptional
16 Apr 2024
Kin Wang
Very good
8/10
Excellent
18 Mar 2024
Matthew
Great swimming pool if you like swimming lengths
Business Self
10/10
Exceptional
22 Jun 2023
Peter Kar chun
Very nice hotel, staffs services very good
8/10
Excellent
11 Oct 2021
Verified traveler

Service and attention to detail needs improving

The overall stay was nice. The room was comfortable and clean. It would have been better if the reception staff paid more attention to detail though - they didn't tell us the breakfast times, opening times and services that come with the executive lounge. Food in the lobby cafe and room service is expensive and not really worth the money, but the breakfast buffet was good. Our room was not ready when we checked in so we were just told to wait - again customer service and detail was lacking for a 5 star hotel.
Partner
10/10
Exceptional
07 Jun 2021
Yifan

Very convenient

The staff are very friend with the hotel well located. It is very near to a local park which is quite beautiful at night. It was a fantastic experience if you’re walking at night with your loved ones. Close to shopping malls as well
Partner
10/10
Exceptional
30 Dec 2019
Tianshu
The environment was good. Not too many people in the lobby when I checking in around 10:30 AM. The service in there also very good.
Partner
4/10
Poor
06 Dec 2019
Verified traveler
It was very noisy from the nearby construction at night when I sleep. Terrible!
Business_and_leisure Partner
10/10
Exceptional
04 Dec 2019
Verified traveler
This building is new and modern style. Maintenance is good too. Excellent
Business Self
10/10
Exceptional
19 Oct 2019
Verified traveler
Beautiful and new property. Just don’t forget to ask for a non smoking room
Business
10/10
Exceptional
03 Aug 2019
Verified traveler
Top class hotel in Shenzhen. Clean property and helpful staff. Not yet walkable to anything though, this will change as much construction going on.
Business Self
10/10
Exceptional
12 Jul 2019
Steven

Business trip to Shenzhen

Stayed here for business trip. Top notch service and amenities. A bit far from downtown but pretty easy to get around. Only issue was WiFi was not great.
10/10
Exceptional
14 Apr 2019
Verified traveler
Overall it is good, indoor swimming pool
Is great and the guard is nice
Business_and_leisure Family_with_children
10/10
Exceptional
02 Feb 2019
Verified traveler

Great location and service

The location of the hotel was close to Metro and a large shopping mall with many restaurants.
There was a beautiful tree forest park that lit up with lights and music within walking distance between the hotel and the mall. The service was great and would stay there again.
Family
10/10
Exceptional
22 Jan 2019
Julia
Loved it..!
Family
10/10
Exceptional
14 Dec 2018
Verified traveler
Everything is perfect, executive floor and services are real a great advantage. Swimming pool in winter is hardly accessible due to air circulation with the outside doors, which are not hermetic, water also too cold which aded to air flow is really unpleasant.
Leisure Family
2/10
Poor
13 Dec 2018
Verified traveler
Book for a friend was charged an additional 200$ CAD for no explained reason waiting to hear back from the hotel. Was not security deposit.
Business
10/10
Exceptional
25 Oct 2018
Regina
Reception and Concierge staff were polite and extremely helpful.
10/10
Exceptional
19 Oct 2018
Mark

NICE HOTEL WITH GREAT LOCATION

Another nice stay at this hotel. Its in a new upcoming area but handy for most things. Shopping in walking distance with a new Shopping Area across the park. Hotel as always is spotless and rooms superb (probably bit over the top for me!). Will go back as long as I can afford to because this is great value now but when the area becomes busy it will surely charge more.
10/10
Exceptional
19 Jul 2018
James
Stay a night in this hotel during my stay in SZ! Location is average. However, super Nice service! Nice staff and facilities!!! Room is tidy and neat! The bath tub is huge and with view outside! Quite surprise!! Gym is good! Swimming pool is big. So I would Highly Recommended to all of you looking for a hotel in that area!
10/10
Exceptional
23 Jun 2018
Chris
spectacular hotel and staff
10/10
Exceptional
09 May 2018
Jo

Fantastic hotel

The hotel is at the heart of Bao'an district. A good location for people who comes for business at Bao'an district. Walking distance to shopping mall where you can shop and eat. The hotel staff are extremely warm and helpful. For example, a staff came to greet us the moment we waited in line for check-in, and she managed to have us checked in immediately. The breakfast buffet is delicious. We had very good stay there.
10/10
Exceptional
21 Mar 2018
chris

Fantastic hotel!

Great facilities, modern, clean, artsy, and excellent always helpful staff. The executive lounge is a nice treat that I used every day multiple times. Not a convenient location if you are in Shenzhen for business, but otherwise excellent!
6/10
Pleasant
08 Jan 2018
Syed

Visit to Shenzhen.

Nothing very special. Language was an issue. Generally clean comfortable room. House keeping need some help understanding your request. WiFi works well. Problem with hotel shuttle service, only once a day. Hotel staff will try to book a car (Very expensive) or taxi. You really need to ask for shuttle to save cost.
10/10
Exceptional
23 Oct 2017
Marc

Real 5 star

Always 1st class. Food great, room big, clean. Only downsides are expensive to eat (tuna sandwich in the bar around £14) and drink and also a bit isolated (not much in walking distance). Also spa and pool seems a long way from the hotel although it's really worth the walk!
6/10
Pleasant
03 Oct 2017
Grace

so late check-in

We arrived 2:30pm at reservation date, but we need to wait check in for 2 hours.
10/10
Exceptional
23 Aug 2017
Sharon G

Great stay!

Stayed in this hotel one night for business trip. Very nice hotel. Everything was satisfactory!
Will definitely recommend to anyone to this area
8/10
Excellent
11 Aug 2017
Jill

Great service, food excellent

This new hotel is very nice and is a ten min. walk from the nearest subway station. It's 1-2 stops into the heart of Bao'an proper. The staff were excellent, despite limited English, which I didn't mind at all, they accommodated all my requests as best they were able. The restaurant food was great. My room had a fantastic view of Bao'an and the water (19th floor). It's a bit of a wasteland right now and there are zero shops about. In about five years it will grow to be part of the city. It was an easy cab ride to Shenzhen airport and cost 50 yuan. A couple of small things - despite being a non-smoking room, both the corridor on the floor and the room smelled of cigarette smoke. In all of of the pool, the lobby bar and one corner of the large restaurant there is a constant very loud noise of machinery, presumably air conditioning noise. It was very distracting around the outdoor pool and such a shame in the lobby bar which is beautiful and a piano was auto-playing. It is summer so perhaps the air con was just at full blast. Not a problem in my room though. Spa treatments were nice altho was harder to communicate my needs, spa is beautifully laid out.
8/10
Excellent
02 Aug 2017
Verified traveler
Staff was professional and extended extra care and support. Accommodations were exceptional.
10/10
Exceptional
01 May 2017
Verified traveler

Lovely Stay

Just wonderful! The staff at the JW Marriott in Shenzhen Ba'oan District were just lovely.
8/10
Excellent
10 Jan 2017
Check Yu

very nice hotel over all

it was a nice stay overall. very friendly staff, and very clean room
Partner
4/10
Poor
01 Nov 2016
mohammad hadi
not so good, far away from anywhere, for those who come to Shenzhen for business ,this a very bad location.

More amazing when hotel call a city cab from the street front the all of the sudden cab fare doubles in the meter, just do not know if this is a hotel arrangement or crook employees.
8/10
Excellent
16 Aug 2016
Tim

stunning hotel and incredible exec lounge staff

This was one of the most beautiful JW's I have stayed at. The room was super comfortable with an amazing bay view. The staff including the concierge desk and front desk were amazing. Particularly excellent and helpful staff in the executive lounge. While the pool and associated facilities were incredible, my single frustration with the stay (as a North American) was the bizarre demand that I must wear a bathing cap to use the pools. Very very unusual for North Americans or Europeans. That demand ended my pool experience very quickly.
8/10
Excellent
03 Jul 2016
Verified traveler

Nice hotel! More international staff needed?

Very nice hotel. The hotel itself is beautiful!
The rooms are nice, the pool and other facilities are clean and nice as well.
The hotel grounds are well kept and I felt very comfortable everywhere I went in the hotel.
I really enjoyed the sauna, steam room and other facilities in the changing room area. Very clean and well kept!
The staff are very friendly and they do try very hard.
However, they are not strong in English or other foreign languages.
I have a Gluten allergy and this was very hard to explain to the restaurant staff and the concierge.
While I am just one person and I don't expect an entire hotel to change for me, I do find that it was a difficult task due to the language barrier. I find that other 5 star hotels with international staff tend to be a bit easier to deal with regarding my allergy.
Don't get me wrong; the food was amazing! However, I did end up getting very sick as I think the allergy was not fully understood.
All in all a great hotel. I am certain that for local clientele there would be no issues at all. For international guests needing a bit more help they may have a hard time due to the language barrier.
8/10
Excellent
03 Jul 2016
Verified traveler

Nice rooms, too far from everything

Rooms were in great shape. Good AC. Good fitness center. Friendly staff and their English is ok. There is a non-Chinese person at the front desk, but only sometimes.

Wifi was decent (by Chinese standards). However, the restaurants are way overpriced (and nothing to write home about). There is also construction going on everywhere, so there is some noise from outside, but it all stops by 9 or 10pm.

Also, while the nearest metro stop is about 700m away, it is absolutely brutal to walk in the summer, when temps are in the mid 90s with 80%+ humidity for a feels like temp of 110+ F. Thus, I ended up taking the taxi/uber everywhere because things are still being built up in the neighborhood, and the nearest restaurants are about 1km away. The distances really are not bad, it's just nasty to walk outside in the summers. Hopefully restaurants and shops will open up closer once the construction is done.
10/10
Exceptional
28 Jun 2016
Verified traveler
Just a quick 1 night stop. Breakfast was the best I have had from international hotels in SZ
10/10
Exceptional
23 Apr 2016
Bobjetlag

New Hotel

The service was second to none! The staff was helpful and spoke very good english.
10/10
Exceptional
12 Mar 2016
Verified traveler

Loved the bed! Great pool

very new hotel! Loved the bed! The swimming pool is the best hotel pool so far, 40m!
10/10
Exceptional
07 Mar 2016
JAIME

Sensational

Great
6/10
Pleasant
29 Feb 2016
marcus

Beautiful hotel, almost no heat in room

I had a room that was beautiful and great view. But the heat barely worked. Second night very cold and uncomfortable. Executive lounge was very nice and service was great.
10/10
Exceptional
26 Jan 2016
Verified traveler

Perfect

The best hotel ever you can have the best value of your money
10/10
Exceptional
24 Oct 2015
Michael

A+ Recommendation

After staying in several Hong Kong hotels prior to my arrival in Shenzhen, the JW Marriott Hotel Shenzhen Bao'an was a pleasant treat, beautifully decorated and very well kept. I highly recommend this hotel to anyone travelling to Shenzhen.
10/10
Exceptional
23 Oct 2015
Stella

Good for business trip near Boa'An district

you cannot expect a lot from a neighborhood that is basically industrial, more precisely electronics factories, but it is always good to stay in international brands like Marriott, rather than the locally managed 5-stars hotels.
8/10
Excellent
18 Oct 2015
Michelle

Fair and need improvement

Hotel is nice in general and breakfast has a lot of selection and tasty. But the room is not clean enough for a 5 star international hotel. Towels are kind of old and dark so it makes the stay not enjoyable. If they improve the cleaniness, it will be a nice hotel to stay.
10/10
Exceptional
16 Oct 2015
Nolan

Best Hotel overall

One of my favorite places to stay
10/10
Exceptional
16 Sep 2015
Verified traveler

Very nice brand new hotel

Superb hôtel
In a new part Of Town but ont far from the main attraction and different area of Shenzhen and the airport
So pretty convenient
10/10
Exceptional
15 Aug 2015
Book it book it

Amazing stay-

Best hotel ever- best staff ever- best pool ever- amazing restaurants and service! I've stayed at the Ritz Carlton in Guanzhou and would put this on par with the Ritz, if not better! The one minus is that it's a little isolated due to all the new development occurring-
10/10
Exceptional
29 Mar 2015
Han Boon

Excellent hotel in the middle of nowhere

Absolutely fabulous and brand spanking new. Great deco, service and comfort. However, being located in a new district, there is nothing around except for construction sites. Okay for a business stay especially if you want to be near to the airport.
10/10
Exceptional
01 Jul 2026
KIMJOSHUA
정말 좋았습니다.
물론 깨끗했고 시설도 훌륭했습니다.
다만 조식은 약간 맛이 부족했던 느낌
Business Self
10/10
Exceptional
29 May 2026
Gun Wook
-0
10/10
Exceptional
27 May 2026
Pei Jung
+
10/10
Exceptional
05 May 2026
KIN KEI
Na….
10/10
Exceptional
19 Apr 2026
Sandy
早餐食物豐富,設施有游泳池及健身中心,可以待上一整天
8/10
Excellent
30 Mar 2026
Po Wa
這次來慶祝結婚週年紀念，房間很寛敞，也為我們預備了少少花式布置，很窩心！
但也少少美中不足之處，就是清潔職員打掃房間時也拿走了我自攜白色面巾（幸好之後能尋回），執拾時可以細心留意下毛巾有少少不同，這方面可以改善一下。
整體而言，很好的環境及設施。
Family
10/10
Exceptional
07 Feb 2026
SANGJOON
깨끗하고 친절 하지만 주변공사로 좀 시끄러움
10/10
Exceptional
06 Feb 2026
SEUNGJOO
호텔이깔끔하고 인근 10분거리에 대형 쇼핑몰 및 볼거리들이 많아 좋습니다
조식도 훌륭합니다
Business
10/10
Exceptional
20 Dec 2025
SEUNGJOO
신선하고 맛있음. 디저트 훌륭함
Business
10/10
Exceptional
22 Nov 2025
Pei Jung
客房乾淨一塵不染
服務人員態度良好
Business
10/10
Exceptional
11 Nov 2025
Dongkwon
아침 부페가 다양하고 저렴한 편입니다
Business
6/10
Pleasant
10 Aug 2025
Verified traveler
房間算乾淨
隔音差
五星酒店沒有什麼服務
Self
10/10
Exceptional
03 Aug 2025
James
좋아요
10/10
Exceptional
14 Jul 2025
Kin Fan Simon
Room is spacious and we love the breakfast
Friends_and_family Friends
6/10
Pleasant
04 Jul 2025
King Wo Francis

酒店又貴服務又差,一次過沒有下次!

(1)酒店距離地鐵站及大型商場如壹方城比較遠，出入不大方便，酒店職員也是叫我們坐的士去。(2)酒店職員不知真的是對附近環境不熟悉，還是無心理會住客的提問!我們6月23日第1天到達酒店辦理入住手續後，隨即詢問如何去歡樂港灣即酒店遠處望見摩天輪的地方。酒店職員說不知道，只是再三強調叫我們坐的士去。經過我們自行探索，竟然發現酒店內經行人天橋約15分鐘便可以步行至歡樂港灣摩天輪所在地。(3)辦理入住手續前後，完全沒有其他相同級數酒店會有的迎賓飲料!(4)另外，房間除了飲用水，其他全部都要收費，所收費用比超市貴許多許多。我們事後搜尋，相同區域收相若價錢的酒店，房間除了提供免費飲用水，還會有其他免費飲料供應!(5)綜合而言，這酒店又貴服務又差，一次過沒有下次!
Partner
8/10
Excellent
09 Jun 2025
chung man
房間整潔整體體驗不錯
Partner
8/10
Excellent
31 May 2025
??
朝食が味が普通
Business
4/10
Poor
21 Apr 2025
SIEW PING

Not expected value for money spent.

We thought JW Marriott was supposed to be high end, the hotel lobby looks luxurious but were disappointed by the room we stayed in. We upgraded the room to a suite for a significant increased fee but were highly disappointed by how old the suite looked. The shower tiles are broken and furnitures look heavily worn.
Business
10/10
Exceptional
05 Feb 2025
Hannah

大年初二

大年初二晚入住，第二天的早餐要排隊入住，早晨質素一般
Partner
10/10
Exceptional
24 Dec 2024
Pik Fong

會再次入住

對酒店各方面也感滿意, 尤其員工服務很好也很友善。距離歡樂港灣不遠， 很方便。餐飲方面，早餐很滿意，晚上自助餐菜式很多，味道也好， 只是甜品選擇較少。
Friends_and_family Friends
4/10
Poor
01 Sep 2024
Amy
訂房時房型寫是在高層，最後給了七樓的房間，只是在健身房及所有設施後的第一層客房，有點失望。
另外，因為跟隔壁房間是相連房設計，雖然相連門已上鎖，但隔壁房間凌晨時份嘈吵聲不斷，隔音很差，他們房間開門關門無數次，而且聲音就像是有人開我房間門一樣大聲，經常以為有人開我的房門，害我整晚也睡不好。
到早上不夠8時，又嘈醒了。又是開門關門聲.....無奈就早點退房走了
8/10
Excellent
31 Aug 2024
Chi Kit
Gd services. Extend check out
10/10
Exceptional
23 Aug 2024
Kuok Chi
酒店裝修比較傳統，但勝在較大，早餐質素十分之好
Leisure Family_with_children
10/10
Exceptional
28 Jul 2024
KA SHING
今次去係陪女朋友濱海中心睇phantom, 由酒店行過去真係好方便。睇完好快就返到去休息。

今次仲加左晚餐，自助餐食身好豐富，我覺得物超所值。

仲想一讚酒店個洗髮護髮素好好用，臨走唔記得問係咩牌子，可惜
Partner
10/10
Exceptional
30 Jun 2024
Lai Fong
整體感覺良好，服務員態度親切，亦有主動提供協助。
Friends_and_family Friends
10/10
Exceptional
10 May 2024
Julian
Der WC-Raum auf dem Zimmer war leider etwas dreckig, der Rest jedoch ganz außergewöhnlich gut. Das Personal war äußerst zuvorkommend und sehr hilfsbereit.
Business
10/10
Exceptional
29 Apr 2024
Verified traveler
Friendly staff, nice and clean rooms
Partner
10/10
Exceptional
12 Apr 2024
Shiu Lun Walace

員工很好

員工很好
Business
10/10
Exceptional
21 Mar 2024
Kwok Chun
NA
Leisure Partner
6/10
Pleasant
06 Jan 2024
Po King rosalinda
房間內的多個電源無法使用, 浴室花灑頭脫離, 夜燈無法熄滅
Friends_and_family Family
8/10
Excellent
11 Nov 2023
CHI SHING
Thank you staff for the room decoration for my wedding anniversary
Partner
10/10
Exceptional
12 Aug 2023
HUANG
櫃台服務很好👍
Business Self
8/10
Excellent
10 Jul 2023
LIXIONG

住後感

服務態度係好好噶，軟件好。
不過硬件就差，如下：
點解開窗會自動關閉冷氣？
點解枕頭會凹左落去，而且有異味？
點解用緊中國聯通係房入邊基本上得1格信號？
Friends_and_family Family
8/10
Excellent
05 Mar 2023
Shiaochi
希望淋浴水大一點
Business Partner
10/10
Exceptional
12 Dec 2022
XIAOHUA

非常好

酒店离欢乐港湾很近，适合散步和带小孩玩。前台很好，帮我们免费升级了房间，透过落地窗可以看到摩天轮。酒店有室内泳池，有标准泳道，游得很尽兴。自助餐也不错。
Friends_and_family Family
8/10
Excellent
17 Sep 2021
TINGTING
第二次入住了，整体体验很好，使用了泳池和健身室服务，很整洁管理到位，早餐可以再丰富一些
Partner
10/10
Exceptional
02 Jan 2020
Verified traveler
房間寬躺可以！但冼手間清潔仍有改善空間！早餐安排入座比較混亂！而且食物很快沽清，很久才補上新的。整體仍是可以的。
Leisure Family_with_children

Location & surroundings

JW Marriott Hotel Shenzhen Bao'an
8 Baoxing Road Baoan District, Shenzhen, China

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JW Marriott Hotel Shenzhen Bao'an

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