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Surestay Plus By Best Western Silver City

Lordsburg - NM · United States

1120 E US Highway 180 EView location

8.4/10Excellent371 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.2/108.2
Amenities8.2/108.2
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay Plus By Best Western Silver City

Great value and service in Silver City! Our SureStay Plus by Best Western Silver City offers great value whether you come to the New Mexico desert for business or vacation fun. When you stay at our award-winning hotel, it’s easy to relax and enjoy the reasons you came.

Plus, you will understand why guests consistently give us the highest ratings. We are near the Grant County Airport, and whether you come to make travel memories or conduct business, you will get more for your money.

Start your day with a free hot breakfast each morning before heading out to explore the area’s natural desert beauty. Hike through the wilderness at Gila National Forest or along the trails at Lake Roberts.

Marvel at the otherworldly landscapes of City of Rocks State Park, where volcanic rock creates spectacular formations. We are also close to Western New Mexico University and the Gila Regional Medical Center. Back at our hotel, you will appreciate great amenities that really stretch your dollars.

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Swim in our indoor heated pool or enjoy a nice, long soak in the whirlpool. Perhaps you would rather head to the well-equipped fitness center for a great workout or take advantage of our on-site spa. You can use our business center for copier and fax services and more.

Our valet dry cleaning and guest laundry facilities keep you looking your best. Once inside your guest room, you will have everything you need. A microwave and refrigerator add convenience, and you will enjoy modern-day must-haves, like a flat-screen TV and a coffee maker. Free Wi-Fi keeps your devices well-connected.

We would love to welcome you here! Get more for your vacation dollars as you make travel memories in Silver City.

A stay at SureStay Plus Hotel by Best Western Silver City places you in the heart of Silver City, within a 5-minute drive of Piñon Plaza and Gough Park. This hotel is 1 mi (1.6 km) from Penny Park and 1.2 mi (1.9 km) from Historic Waterworks Building.

Make yourself at home in one of the 61 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 25 per pet, per day
    • Service animals are exempt from fees
    • In-room safe fee: USD 2.50 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Piñon Plaza 1.2 km / 0.8 mi
Gough Park 1.6 km / 1 mi
Penny Park 1.7 km / 1 mi
Historic Waterworks Building 2 km / 1.3 mi
Big Ditch Park 2.1 km / 1.3 mi
Silver City Ballpark 2.2 km / 1.3 mi
Virginia Street Park 2.2 km / 1.4 mi
Western New Mexico University 2.2 km / 1.4 mi
Gila Regional Medical Center 2.3 km / 1.4 mi
Gila National Forest 2.3 km / 1.4 mi
Silver City Public Library 2.5 km / 1.5 mi
Western New Mexico University Museum 2.5 km / 1.6 mi
Billy the Kid Cabin 2.5 km / 1.6 mi
J Cloyd Miller Library 2.5 km / 1.6 mi
El Sol Theatre 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 61
  • Number of floors (main building): 3
  • hotel
  • City centre
  • Bus/Train station
  • Airport
  • Entertainment Area
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 32 more facilities & services
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Smoke detector
  • Hotel safe
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • TV lounge
  • SaunaExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • Fitness
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
    DOUBLE AccessiblePhoto unavailable4 photos

    Surestay Plus By Best Western Silver City

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 23 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable6 photos

    Surestay Plus By Best Western Silver City

    Room QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Room amenities

    • Wheelchair-accessible
    • Desk
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Hairdryer
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 23 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable9 photos

    Surestay Plus By Best Western Silver City

    SUITE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Ironing set
    • Wi-fi
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Hairdryer
    • Wake-up service
    • Desk

    Facilities with extra charge

    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 23 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable7 photos

    Surestay Plus By Best Western Silver City

    Room TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Ironing set
    • Fridge
    • TV
    • Hairdryer
    • Desk
    • Wake-up service
    • Wi-fi
    • Tea and coffee making facilities

    Facilities with extra charge

    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Surestay Plus By Best Western Silver City

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Surestay Plus By Best Western Silver City

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Silver City

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 23 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable8 photos

    Surestay Plus By Best Western Silver City

    Room KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wake-up service
    • Hairdryer
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Desk

    Facilities with extra charge

    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Surestay Plus By Best Western Silver City

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Silver City

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Surestay Plus By Best Western Silver City

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Surestay Plus By Best Western Silver City

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Surestay Plus By Best Western Silver City

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay Plus By Best Western Silver City

8.4
Excellent
371 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.2 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
12 Jul 2026
Sarah
Staff was very polite and helpful. It’s an older hotel our shower head was wobbly and not on very well the tiles in the bathroom were also wobble and coming up. Bathroom wasn’t very clean. Some of the bedding had holes in it. But everything else was clean and comfortable. Just an older hotel but for the most part everything was clean and staff was very friendly and polite. And they had tamales for breakfast which was amazing.
Family_with_children
8/10
Excellent
10 Jul 2026
Stephanie
Beds were comfortable and the staff was helpful and friendly.
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Marion
Great place to stay clean and comfortable room. Staff helpful nice location good price
Friends_and_family Friends
8/10
Excellent
06 Jul 2026
Chris
Upon arrival the staff was great! So kind and helpful. At first entry, I thought the room to be a little beat up--the floor made noises, the carpet seemed not super fresh (but didn't smell) the furniture rattled as I walked across the room. But then I settled in. I slept well, love that the sheets were crisp and clean--overall I woke up very satisfied, thankful for a good rest. I'd totally stay there again. (I didn't use any amenities, had a late check-out so I missed breakfast.) Overall good experience.
Self
4/10
Poor
05 Jul 2026
Daniel
The place is decent enough for the price...however, greeted by staff smoking on the exterior stairways and right next to the front door. The floors and walls were like every cheap place as you can tell exactly where everyone is around you because it's poorly built and thin. The hallway stunk of weed. Saturday morning I was awoken by hotel staff yelling at each other in the hallway at 0630. You get what you pay for and I won't be coming back to this place.
2/10
Poor
03 Jul 2026
Cristina
Horrible experience, was in town due to my sick father and tried to check in late. I was unable to check in due to the time and I was still charged for the stay. Filed a claim to get reimbursed due to the situation of being at the hospital with my father and the property denied my claim and kept my money.
Partner
10/10
Exceptional
29 Jun 2026
Andrew
Wonderful staff. Angela was very helpful she checked us in we came from
another hotel that was terrible! she helped us get settled even brought us a cart for our luggage! Very clean, pool was nice and breakfast was good everyday! Thank you
Family_with_children
10/10
Exceptional
26 Jun 2026
Claude
Clean rooms with cold AC. Room was very comfortable. Breakfast was good. Front desk staff was most welcoming.
Partner
8/10
Excellent
24 Jun 2026
Tina
Clean and nice would stay again
Self
10/10
Exceptional
21 Jun 2026
Daniel
Everything was great for us, first got there front staff was very helpful with getting room quick, almost last min. Room was very nice and big, very clean as well. Breakfast bar was hot and many great items I haven’t seen at others
Partner
10/10
Exceptional
21 Jun 2026
Grant
Very comfortable beds! Which is a rare find nowadays.
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Betty
Very clean, very helpful staff, nice breakfast. Would definitely recommend.
Friends
6/10
Pleasant
14 Jun 2026
Brittany
While the room was clean, there was a smell of musk in the bathroom. I had to buy air freshener to get ride of it. The entire building overall had a stench. The remote was sticky to the touch. Breakfast was convenient, however, it was not up to par. The hash brown seemed to have been left sitting in grease to long and were extremely soft. The hot tub was okay. Overall, the hotel was peaceful and the staff was great.
Self
10/10
Exceptional
08 Jun 2026
David
Helpful staff great location good beds clean rooms
8/10
Excellent
05 Jun 2026
Eddie
Pleasant stay, looks dated but comfortable bed and clean. Breakfast was not the best. Fair.
Self
10/10
Exceptional
05 Jun 2026
Christine
Quick check-in, friendly staff, well maintained, quiet.
Partner
10/10
Exceptional
01 Jun 2026
Paul
Room was clean, had a fridge/ freezer, microwave. Bed and room temp was comfortable. Breakfast was good, coffee was excellent. Hotel manager was friendly and helpful.
Partner
10/10
Exceptional
30 May 2026
Gary
Everything is new & high quality. Fresh coffee & espresso available all day. Staff is skilled & very courteous.
I’d definitely stay here again.
Friends_and_family Family
10/10
Exceptional
29 May 2026
Roberto
Great location super celan
Partner
8/10
Excellent
26 May 2026
Diane
Staff was wonderful especially the young lady working when we checked in. Cookies were a nice touch. The property was clean but older. Breakfast was mediocre.
Partner
10/10
Exceptional
24 May 2026
pat
Is well maintained. Staff were very helpful they showed us hot tub and exercise room. The room was clean. Breakfast good and plenty of food for all guests.
Partner
8/10
Excellent
20 May 2026
Jennet
Clean room, good staff, nice hot tuba nd pool. A lot of blue collar men workers in the hotel. as a solo travler i was uncom
8/10
Excellent
19 May 2026
Alan
Was very convenient and had nice amenities.
Self
2/10
Poor
18 May 2026
Suzanne
Room had old musty smell & when AC fan came on the smell was revolting.
Partner
2/10
Poor
15 May 2026
Kristy
This is an older hotel in need of updating. Hot tub poor, no body soap in the shower, strange smell as you walk in, breakfast dry.
10/10
Exceptional
12 May 2026
Raphelia
Friendly staff
Family_with_children
10/10
Exceptional
08 May 2026
travis
Breakfast was good and filling
Business
8/10
Excellent
01 May 2026
LoraLynn
Probably the best hotel in Silver City, prices are reasonable and the hotel is clean, free breakfast, rooms are comfortable and clean. A great place to stay!
Partner
4/10
Poor
29 Apr 2026
Nerissa
The staff was extremely courteous and friendly across the board. Everyone I encountered was great. However, the whole place felt run down. The carpet in the room didn't seem to have been vacuumed as there was debris everywhere. The base trim was peeling. My toilet backed up on the first use. And I have had a coffee maker in literally every hotel room I have stayed at in my adult life. I always appreciate the ability to make hot water on demand in my room. It was an unexpected disappointment that there was no coffee maker in the room. I wouldn't want to stay here again unless it was my only option. Not what I would have expected from my experience with other Best Western properties.
Self
10/10
Exceptional
21 Apr 2026
Michelle
Very nice place!
8/10
Excellent
21 Apr 2026
julian
Clean room, staff was helpful!
Family_with_children
8/10
Excellent
15 Apr 2026
Leticia
Breakfast was good. Not all the fitness room equipment were working.
Partner
10/10
Exceptional
15 Apr 2026
Mindy
Everything was great!
Family_with_children
8/10
Excellent
15 Apr 2026
Cody
Yes
Self
6/10
Pleasant
14 Apr 2026
Elizabeth
The room needed some attention some of the furniture was scraped the bathroom door wouldn't lock and was missing a screw.
Friends_and_family Family
8/10
Excellent
13 Apr 2026
Emily
Good
Partner
8/10
Excellent
07 Apr 2026
Jack
Good location just off the road. Quiet.
Self
6/10
Pleasant
03 Apr 2026
Brian
There are not many places to stay in Silver City and this hotel was fine. The breakfast was average.
Partner
8/10
Excellent
31 Mar 2026
Tim
Room was clean and comfortable. Breakfast was OK. The staff was very nice.
Friends
6/10
Pleasant
31 Mar 2026
Amy
I’d stay here again, agent were friendly, breakfast was good the only thing about the property was that the pool was closed. But it sits on a hilltop and our stay was quiet. What I really appreciated was upon seeing checkout the agent had a whole list of restaurants and recommended restaurants for us to try.
10/10
Exceptional
28 Mar 2026
Duane
Excellent
10/10
Exceptional
24 Mar 2026
Karen
Room was clean and well equipped. Pool area was well maintained and enjoyed using both the pool and jacuzzi. Hotel staff was friendly and knowledgeable about the area and helpful. Breakfast was good with a good selection of food.
Friends_and_family Friends
8/10
Excellent
22 Mar 2026
Matthew
Great staff, location, and great sleep...ill be back
Self
10/10
Exceptional
21 Mar 2026
Alice
Staff was friendly and helpful. Helped us find a restaurant
Family_with_children
10/10
Exceptional
17 Mar 2026
Daniel
The staff were super friendly and went out of their way to help us! The pool and hot tub was in working order!
Family_with_children
10/10
Exceptional
17 Mar 2026
Joseph
Nice place!
8/10
Excellent
14 Mar 2026
Steve
Clean room. Comfortable bed. Easy checkin and out
10/10
Exceptional
13 Mar 2026
Sarah
Great stay, staff very friendly and professional.
Partner
10/10
Exceptional
04 Mar 2026
George C
Bed was comfortable and room well maintained. Need to invest in larger Tvs.
Partner
10/10
Exceptional
27 Feb 2026
Arleen
The best smelling hotel room. Clean and comfortable.
Self
10/10
Exceptional
20 Feb 2026
Karen
The staff were friendly and helpful. I witnessed lots of cleaning by the staff. Very clean and we enjoyed the hot tub and pool.
Friends_and_family Family
4/10
Poor
16 Feb 2026
A
Nothing to say here.
10/10
Exceptional
08 Feb 2026
Jose
We've stayed here before several years ago and enjoyed our stay then and this time as well. Your indoor pool & Jacuzzi is one of the reasons we stay there. We will always stay here anytime we visit, thank you for the short memory. 🤗
Leisure Family
8/10
Excellent
02 Feb 2026
Gregory
Stay was good. Check in was fast. Lots of parking.
8/10
Excellent
25 Jan 2026
Louis
Room was cozy and clea. Wait staff was amazing.
10/10
Exceptional
28 Dec 2025
Jacob
Nice clean room, comfy bed, only bad thing was the window had no black out curtains and the parking lot was bright all night long. But over all nice place, good breakfast. Staff was helpful and kind.
Leisure Partner
10/10
Exceptional
24 Dec 2025
Cheryl
Very clean and the staff was super nice. The only thing they don’t have is coffee maker.
Friends_and_family Family
2/10
Poor
04 Dec 2025
genalynn
My mother in law passed away so we made reservations with this Hotel and thru Expedia for the same night we made reservations. My husband booked one also not knowing each other had booked a room. So we payed for two rooms and only stayed in one. I asked for a refund for the 1 room and Expedia and Sure Stay Hotel both denied the refund. What kind of greedy world do we live in. I have had a very successful Hair Salon for 41 years and this is a so wrong and unethical for a Business. Be cautious of Expedia and this hotel because in my eyes they STINK!!!!!! PATHETIC
Partner
10/10
Exceptional
30 Nov 2025
FERNANDO
Rooms were clean and comfy. Staff was very friendly and welcoming. The pool and spa were a nice touch. Breakfast was great which saved us time and money. I highly recommend this motel and plan to be back when traveling
Partner
8/10
Excellent
30 Nov 2025
PATRICK
I was able to relax.
10/10
Exceptional
16 Nov 2025
Laura
Great stay
10/10
Exceptional
12 Nov 2025
Gilbert
The room was clean and comfortable. The location was great and quiet.
6/10
Pleasant
10 Nov 2025
Mathias
One window was fogged. The lighting in the room was depressing. The towels were rough. The shower curtain was partially broken.
10/10
Exceptional
09 Nov 2025
Ruben
Very clean, great amenities and overall very comfortable room to stay in.
Friends_and_family Family
10/10
Exceptional
30 Oct 2025
Darlene
The staff went above and beyond to make our stay terrific. Angela took us under her wing, recommending restaurants, places to visit and directions on how to get there.
The beds were very comfortable and the room spotlessly clean.
We would stay there again.
Friends_and_family Friends
10/10
Exceptional
24 Oct 2025
Lewis
Staff were terrific. Place was old but very well kept and immaculately clean.
Leisure
4/10
Poor
17 Oct 2025
Eric
The toilet didn’t flush any paper. Had to go across the street to Walmart and bought a plunger. The room smelled like old barbecue.
Leisure Family
10/10
Exceptional
16 Oct 2025
Marsha
Safe, clean, comfortable, attentive and helpful staff. Great place to stay. I enjoyed the simple nutritious breakfast and the comfortable temperature of pool and hot tub.
Leisure Self
8/10
Excellent
13 Oct 2025
Melinda
ppppppppppppppppp
10/10
Exceptional
12 Oct 2025
John
nice
Leisure Pet
10/10
Exceptional
07 Oct 2025
Kalman
The desk clerk who facilitated our check-in was particularly helpful. Her name is Stephanie.

One minor complaint: the room was a bit on the dark side, i.e., we would have found another lamp on the side of the room away from the bed useful. Other than that the room was perfect.
Leisure Partner
8/10
Excellent
01 Oct 2025
Louis
n/a
Partner
10/10
Exceptional
21 Sep 2025
JAVIER
We liked the fact that the hotel has a pool, we enjoyed it a lot the first time (October 2024) this was our second time and the pool needed a little cleaning work.
Leisure Family
10/10
Exceptional
14 Sep 2025
Heath
Nice
Business_and_leisure Family_with_children
8/10
Excellent
14 Sep 2025
Nancy
Overall it was clean.customer service good
Business_and_leisure Family
10/10
Exceptional
28 Aug 2025
Bertha

No frills. Good choice.

Older Hotel. Had what we needed and pool and hot tub was open and clean! We didn't eat breakfast here but definetly better then other options in Silver City. I will say there's a lack of cleaning in the rooms. There was a lot of pubs on the ground and behind the beds.
Friends_and_family Family
10/10
Exceptional
28 Aug 2025
Shannon
It was a wonderful experience!!!
The lady at the front desk was very polite and friendly!!
I felt safe and relaxed!!
4/10
Poor
24 Aug 2025
Arturo
Where to start, poor customer service, breakfast items were uncooked (egg omelettes were literally still frozen.), clogged tubs (in first room), no water pressure to shower in second room they changed us to. Maintenance guy was on roof smoking and drinking a soda without a care in the world for about 30 minutes. Definitely not worth the price for the services and condition!
Leisure Family
2/10
Poor
18 Aug 2025
Jassany
Stay was horrible from the beginning. We were given a room with a broken sofa bed, informed staff about it and they did not offer ant
10/10
Exceptional
28 Jul 2025
Dorothy
I would stay there again.
Leisure Friends
10/10
Exceptional
19 Jul 2025
Thomas

Good experience

Nice room and good people
Friends_and_family Friends
8/10
Excellent
07 Jul 2025
Yara
We were pleased with the stay because we had a bit of time at the pool and breakfast was included. The 2 bed room had everything you need, microwave, fridge, iron (always handy). I just thought it would be a little bigger. Great location, and easy access to stores and food.
Leisure Family_with_children
8/10
Excellent
06 Jul 2025
Michelle
It was clean. check in was upper easy and fast. my only issues is the ac it stays on so it get super cold at night.
Leisure Family
6/10
Pleasant
24 Jun 2025
Donald
There was a very bad musty smell in the room. We had to leave the window open and the air on to help it a bit.
Friends_and_family Family
10/10
Exceptional
12 Jun 2025
Jorge
Beautiful place to stay
Leisure Family_with_children
6/10
Pleasant
08 Jun 2025
Charles

Over priced

It was clean but over priced also bathroom door did not work and it did not match the room photos
Friends_and_family Family
6/10
Pleasant
12 May 2025
Carrie
The hotel was okay. The carpet needs to be shampooed or replaced. The rooms were dark. Their was not enough breakfast for the guests. The balcony was a nice spot to hang out. The pool and hot tub were enjoyable. The cost of the stay was over priced.
Friends_and_family Family
10/10
Exceptional
30 Apr 2025
Antoinette
Its was nice. Quier. Staff wasnt too friendly but it was ok
10/10
Exceptional
02 Apr 2025
Nicole
Easy and served our purpose
Leisure Family_with_children
4/10
Poor
29 Mar 2025
Hannah
.
Business_and_leisure
10/10
Exceptional
19 Mar 2025
Raffaele
Pleasant place to stay. Good breakfast.
Leisure Partner
8/10
Excellent
12 Mar 2025
Rose
The place was clean.
However, getting to a room had too many turns. It was easy to get to my room.
8/10
Excellent
07 Mar 2025
Janice
Everything was fine until the second night when I found a live roach running around in the bathroom.
Friends_and_family Friends
8/10
Excellent
02 Mar 2025
Robert
Good property
4/10
Poor
16 Feb 2025
Casey
Toilet never worked the whole time we were there.
10/10
Exceptional
13 Feb 2025
John
Nice place to stay
8/10
Excellent
12 Feb 2025
Shannon
Very dated. Cold food. Very hard uncomfortable bed.
Leisure Family
10/10
Exceptional
11 Feb 2025
Joseph
Jets in hot tub didn’t work well and then we noticed something weird on bottom of it. Kinda cakey? We hoped the hot water killed any bacteria from whatever it was.
Shower in bathroom whistled. Not a song. Just a high-pitched whistle.
But oversall stay was good, including free hotel breakfast.
Business_and_leisure Friends
8/10
Excellent
10 Jan 2025
Pang
Good location.
2/10
Poor
31 Dec 2024
Felix-Antoine
This place is a dive. We saw lots of homeless inside the hotel itself. The staff are nice but not dressed professionally and seemed always to be outside smoking joints. The pool smelled and needed a chemical shock treatment and a water change. Most of the hotel smells like stale smoke. The duvet covers werw grimmy to the touch and clearly needed to be washed.

Only positive is the beds were comfort, the fridge worked and it has working AC and heat.
Leisure Family

Location & surroundings

Surestay Plus By Best Western Silver City
1120 E US Highway 180 E, Silver City, United States

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Surestay Plus By Best Western Silver City

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