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Excelsior Motor Inn

Byron Bay & North Coast - NSW · Australia

92 William StreetView location

7.4/10Very good903 Reviews
Cleanliness7.8/107.8
Service7.6/107.6
Comfort7.4/107.4
Condition6.6/106.6
Location8.8/108.8
Neighborhood8.6/108.6
Value8.0/108.0
Amenities6.4/106.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Excelsior Motor Inn

Enjoy garden and terrace views at the Excelsior Motor Inn, conveniently located near Port Macquarie's beaches. A short walk from the courthouse and St. Thomas Anglican Church, this motel offers complimentary Wi-Fi, express check-out, laundry facilities, and free self-parking. The 26 guestrooms feature refrigerators, coffee/tea makers, and desks.

Bathrooms include showers and hair dryers. Nearby attractions include the Port Macquarie Museum and the Glasshouse Cultural Centre, both within a 5-minute walk.

Read more about this hotelShow less

With a stay at Excelsior Motor Inn in Port Macquarie (Town Beach), you'll be steps from Port Macquarie Courthouse and 5 minutes by foot from St Thomas Anglican Church. This motel is 0.3 mi (0.5 km) from Port Macquarie Museum and 0.3 mi (0.5 km) from Glasshouse Cultural Centre.

Make yourself at home in one of the 26 guestrooms featuring refrigerators. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers. Featured amenities include express check-out and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 9:30 AM
Minimum check-in age 21

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Free WiFi in public areas has a 5-device limit.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 11:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nIf you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 9:00 PM to 9:00 AM. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
  • Minimal age
    21
  • Optional fees
    • Fee for in-room wireless internet: AUD 20 per night (rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Chinese (Cantonese)

    English

    Chinese (Mandarin)

Nearby attractions

Port Macquarie Courthouse 0.3 km / 0.2 mi
St Thomas Anglican Church 0.4 km / 0.2 mi
Port Macquarie Museum 0.4 km / 0.3 mi
Glasshouse Cultural Centre 0.5 km / 0.3 mi
Kooloonbung Creek Nature Park 0.7 km / 0.4 mi
Port Macquarie Astronomical Association Observatory 0.7 km / 0.4 mi
Port Macquarie Historic Cemetery 0.8 km / 0.5 mi
Mid North Coast Maritime Museum Pilot Boat Shed 0.8 km / 0.5 mi
Town Beach 0.9 km / 0.6 mi
Mid North Coast Maritime Museum 0.9 km / 0.6 mi
Town Beach Lookout 1.2 km / 0.7 mi
Oxley Beach 1.3 km / 0.8 mi
Woregore Nature Reserve 1.4 km / 0.8 mi
Macquarie Nature Reserve 1.6 km / 1 mi
Roto House 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 26
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • 24-hour securityExtra charge
  • Lift accessExtra charge
  • Garden
  • Terrace
  • Luggage roomExtra charge
Show 7 more facilities & services
  • BBQ facilities
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE WITH BALCONYDOUBLE • DELUXE WITH BALCONYDBL.BL-DX

    Photos are not available for this room type.

    Excelsior Motor Inn

    DOUBLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Excelsior Motor Inn

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Excelsior Motor Inn

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Excelsior Motor Inn

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Excelsior Motor Inn

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMSFAM.B2

    Photos are not available for this room type.

    Excelsior Motor Inn

    FAMILY ROOM TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Excelsior Motor Inn

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Excelsior Motor Inn

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Excelsior Motor Inn

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Excelsior Motor Inn

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Excelsior Motor Inn

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Excelsior Motor Inn

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Excelsior Motor Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Excelsior Motor Inn

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Excelsior Motor Inn

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Excelsior Motor Inn

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Excelsior Motor Inn

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Excelsior Motor Inn

7.4
Very good
903 Reviews
Cleanliness
7.8 /10
Service
7.6 /10
Comfort
7.4 /10
Condition
6.6 /10
Location
8.8 /10
Neighborhood
8.6 /10
Value
8.0 /10
Amenities
6.4 /10
100 reviews shown
8/10
Excellent
02 Aug 2026
lee
The room was clean and tidy , but the motel is very old and worn out ,
The price was very reasonable for the room
6/10
Pleasant
26 Jul 2026
Margaret
Clean room, but at outside light was bright and came into the bedroom. A curtain at the small front window would have made the room darker at night.
8/10
Excellent
19 Jul 2026
Margaret
Room was clean. Great mattress had a really good sleep. It was very quiet Good air con
Partner
6/10
Pleasant
07 Jul 2026
Phil
OK and as expected for a quick night's stopover on a road trip
Family_with_children
6/10
Pleasant
18 Jun 2026
Nick
Basic but clean
2/10
Poor
17 Jun 2026
Nicole
wouldn't stay again here, rough accommodation
Self
2/10
Poor
17 Jun 2026
Craig
What a joke. I booked the hotel on the Friday for the Monday and Tuesday nights, with the website saying in-house WiFi. When I arrived and asked, I was told the WiFi hadn't been working since the Wednesday previously ( before my booking ) and would not be fixed before the coming weekend ( and this was on Monday ! ).
I was travelling for work, and needed internet access to work whilst I was there. The woman at the reception had no idea, said it wasn't her fault, the owner wasn't coming until the weekend and nothing could be done.
I told her I needed internet, and could not stay if that was not available.
I refused to stay, and was told I would get a refund. I intend to lodge a formal complaint as their website said WiFi was available in the rooms, and at the date of booking they already knew it was not available and would not be available for another week.
THAT IS DECEPTION AND FALSE ADVERTISING. A full refund is expected.
Self
6/10
Pleasant
10 Jun 2026
Craig
Neighbours in next unit , possibly long stay, talked till midnight then started again before 5am., when I informed them I was trying to sleep. I requested to be moved, which the staff assisted me to do.
Neighbours in nxt property have a barking dog plus a guy further up William St was calling out from 230 till 330am. So very little sleep for the 2 nights.
First unit , the sliding door to the bathroom didn't work. 4 star rating? Maybe 3 Star is better.
Self
6/10
Pleasant
06 Jun 2026
Debbie
Room was clean & good sized. Property needed some attention. Our shower head was broken. It was held on with tape, which fell off. There were other residence/guests who smoked on the verandah, which made it very unpleasant. A good point was that the property was easy walk to town.
Partner
8/10
Excellent
04 Jun 2026
Jeffrey
I arrived later than expected and was greeted by the kind lady at reception, who explained the procedures of entry to the room, I was able to park undercover and accessed the room and found it old but clean which was fine for me. If I am ever in the Port MacQuarie area I will gladly use the Excelsior again.
Self
4/10
Poor
03 Jun 2026
Wendy
Room was clean but bathroom was very old and dated. The rooms, when turning on their hot water, made an awful noise effecting your space and sleep. There appeared to be rooms rented out permanently. Excellent proximity to the beach area.
Partner
8/10
Excellent
28 May 2026
Raoul
Good basic lodgings for the price.
Self
8/10
Excellent
27 May 2026
Garry
Good location. Parking ok. WiFi- bring your own.
Self
10/10
Exceptional
25 May 2026
Jo
Room was very clean & comfortable, staff very helpful
Self
8/10
Excellent
17 May 2026
Helen
It suited us as we have stayed here before and meets our need
Partner
8/10
Excellent
15 May 2026
Peter
clean and comfortable. Pretty tired but not so much that it worried me.
Been here before and probably stay again on my frequent trips between Sydney and north coast.
Partner
8/10
Excellent
10 May 2026
Ian
Ok
Self
10/10
Exceptional
09 May 2026
Peter
The mattress has had its days
Self
10/10
Exceptional
05 May 2026
Peter
Yes everything i was great. Always keep coming back to stay
Partner
8/10
Excellent
05 May 2026
Nozibele
Neat and clean. Staff friendly. I like the bed firm matrass and room spacious
Partner
6/10
Pleasant
27 Apr 2026
Robert
the room was clean and staff was friendly but there were items in the room that need a tidy up, other than that it was close to town and the places we need to go to, it suited us as we only needed a room to stay.
Family
6/10
Pleasant
22 Apr 2026
Abby
Run down and noisy
Self
10/10
Exceptional
17 Apr 2026
Michael
Yes
Self
6/10
Pleasant
12 Apr 2026
John
This property is one of the cheaper properties to rent in Port Macquarie (Central). Some parts of the property are still need of some reno. The bathroom in ROOM 16 definitely needs a full replacement. The vanity is falling apart, the tap over the basin leaks as does the shower head and the water tap for the toilet. Due to this a part of the floor featured a pool of water every day during the stay. Otherwise, the room was fairly clean. The aircon worked OK. The small TV received all regular free-to-air channels. At times the Wi Fi was slow. The beds were comfortable. The under-bench fridge kept items cold. The limited on-site parking is a bit tight, but there is street parking available when needed.
Partner
2/10
Poor
10 Apr 2026
Vincent
Totally outdated motel
Zero wifi
Don’t stay here
2/10
Poor
07 Apr 2026
Cathy
Absolutely disgraceful. Abandoned cars in parking lot. Building falling apart. Rubbish in stairwells. Room stank, wasn't secure. So bad we left rather than stayed. Should be shut down & demolished.
Family_with_children
10/10
Exceptional
05 Apr 2026
Max
Older motel, but clean. Easy walking distance to town centre.
Partner
8/10
Excellent
24 Mar 2026
Colin
All good.
Partner
6/10
Pleasant
21 Mar 2026
Glenn
rooms getting a bit tired and lacking maintenance, bed not as comfortable as some better value stays
Self
4/10
Poor
17 Mar 2026
Peter
No allocated parking.
Tired and old, needs renovation.
Worst bed, needs replacing.
Door delaminating.
Soap despensor leaking.
Partner
6/10
Pleasant
17 Mar 2026
Denise
Parking was a nightmare, room showed signs of wear & tear although very clean, air con was perfect, reception was slow.
8/10
Excellent
13 Mar 2026
Raymond
Parking easy. Check out early possible, deposit key in postbox. No damage deposit needed. Chippy is walking distance etc. Quiet location. Clean.
Partner
6/10
Pleasant
09 Mar 2026
Shawn
The place needs to be demolished and then rebuilt.
8/10
Excellent
08 Mar 2026
Phillip
Central location
Friends_and_family Friends
4/10
Poor
06 Mar 2026
Jennifer
No wifi. Building quite run down.
Friends_and_family Family
4/10
Poor
03 Mar 2026
Jo
Very basic two room apartment. Quite grubby and in disrepair. First room didnt lock and was asked if I wanted to move which I accepted. Noisy until late. Wifi didnt work.
Friends
6/10
Pleasant
02 Mar 2026
David
Room was adequate but balcony needed updating and was damp (rain) with some odour.
8/10
Excellent
01 Mar 2026
Preben
Well functioning, quiet, spacious, everything as expected and very good value for money!
Friends_and_family Family
6/10
Pleasant
22 Feb 2026
Matthew
Room as described but no aircon in 2nd bedroom. Door wouldn't lock at first but staff sorted quickly. Parking tight so preferred to park on street.
8/10
Excellent
19 Feb 2026
Magdalena and Ian
The room was wonderful
6/10
Pleasant
17 Feb 2026
Anna
Booked a room with a balcony but wouldn’t use it because the carpet flooring was threadbare and full of large holes , and the chairs weren’t clean and the table had cigarette ash on it.
Leisure
6/10
Pleasant
11 Feb 2026
Lorena
The internet was really awful. Everything else was ok.
8/10
Excellent
07 Feb 2026
Tony
Room a tad dated but very clean and tidy. Check-in took less than a minute with friendly staff. Beds comfy. Only thing for the place is some touch up paint, refreshed sign out the front and maybe a pressure washer over the driveway
Leisure Family
4/10
Poor
04 Feb 2026
Daniel
Really wanted to write something positive so I’ll start with that. The room was clean. HOWEVER that’s where it ends.

The room was neglected and in serious need for an upgrade. Shower head on its last legs. Water from the sink, toilet and shower was yellow.

The motel seems to be housing patrons as if it’s a halfway house. The owner/managers kids run around most of the day screaming at the top of their lungs playing knock and run and will yell at you if you don’t acknowledge them when you walk past. Rooms are not soundproof AT all which made for two nights of no sleep having to listen to toilets flushing, people yelling and showers going. I did get the room for relatively cheap in comparison to the other motels surrounding the area but not worth it
Self
6/10
Pleasant
28 Jan 2026
Carlo
Room requires a refurbishing paint peeling, shower tile missing, toilet leaking, grubby walls, smelly lounge seat.
Leisure
10/10
Exceptional
17 Jan 2026
Kay
Room was clean and neat. Good location and value for money.
Partner
4/10
Poor
15 Jan 2026
Michelle
Very old and run down. Room was relatively clean but needs some serious refreshing. Bed was one of the worst I’ve ever slept in - had a terrible night’s sleep which is not great when you’re stopping over on a long road trip. Very overpriced for the condition of this property. Would not recommend.
Leisure Partner
6/10
Pleasant
15 Jan 2026
Julie
Old but clean, badly needs a refit.
Leisure Family
4/10
Poor
05 Jan 2026
Eddy
It was not clean as expected and there was no remote control for airconditioner. Also the receptionist gave us a wrong PIN for keys which gave us an heart attack at midnight.
10/10
Exceptional
05 Jan 2026
Peter
Spotless room
Partner
6/10
Pleasant
04 Jan 2026
Peter
More units than parking spaces, very clean, staff helpful, easy access to business district
Leisure Partner
6/10
Pleasant
04 Jan 2026
Luke
Room was clean, hotel is centrally located but the bed was very saggy in the middle.
Leisure
6/10
Pleasant
02 Jan 2026
Philip
Room was in fair condition but needed some repairs in a couple of areas. The entry door was in a very poor state.
8/10
Excellent
01 Jan 2026
Brett
Good location, clean.

Motel was a bit run down but it was fine.
Leisure Self
6/10
Pleasant
30 Dec 2025
Michael
The room and hotel were run-down. The location was good, a short walk to the beaches and town centre.
Leisure Partner
10/10
Exceptional
27 Dec 2025
Donna
Clean room.
Leisure Family
6/10
Pleasant
26 Dec 2025
David
Parking was terrible with no dedicated parking for a handicapped person.
Leisure Partner
10/10
Exceptional
26 Dec 2025
Felicity
Clean room, comfortable beds. The shower you as fabulous.
Welcoming staff.
Leisure Family
8/10
Excellent
24 Dec 2025
Andrew
Yes Spotless Room
Clean crisp sheets
Air Con perfect
Leisure Self
2/10
Poor
20 Dec 2025
Emma
First we where given the wrong code for the room, than went in the room and it wasn’t house kept at 7:30pm, mouldy bathroom, air con didn’t work, dirty spoon and fork on the ground, the room smelt like piss
Leisure Partner
8/10
Excellent
20 Dec 2025
Wendy
Room was clean and bed very comfortable but the Internet was rubbish. Very hard to keep a connect.
8/10
Excellent
19 Dec 2025
David
A pleasant place to stay that is central to things and a nice walk from the waterfront.
Leisure Partner
10/10
Exceptional
13 Dec 2025
Rod
good room , welcoming staff
Leisure Self
8/10
Excellent
08 Dec 2025
Peter
Very comfortable, well presented, clean, friendly, offered room option, easy parking
Leisure Partner
6/10
Pleasant
07 Dec 2025
Len
Room looking a bit tired curtains a bit faded and tv a bit small but overall average
Leisure Partner
8/10
Excellent
05 Dec 2025
Richard
Tidy for price
Leisure Partner
4/10
Poor
02 Dec 2025
Joy
Endless leaking toilet, called manager who said he would look at it, but nothing was achieved, would have kept me up all night but hubby turned the tap off. Wifi dropped out continuously, was crap signal from the start and didn't get any better tv was outdated big time.
Leisure Partner
10/10
Exceptional
29 Nov 2025
Nora
The property was well lit up and very comfortable inside also the staff were very friendly and helpful
Leisure Partner
2/10
Poor
25 Nov 2025
Suzanne
The room was very run down and quite 1/3 world. The staff was disinterested and more interested in childminding his child. I checked a second room to see if any better. When deciding to stay with room paid for, the air con was through the window, attached with cords, the TV did ot work, the towels were very worn, benches in disrepair. I sat in the room for 15 minutes but decided it was not of a standard in which I could stay. No use of any facilities were used. I paid the reception $20 for cleaning as I had 'sat' in the room and he said a full refurndx from Expedia would follow
Business_and_leisure
6/10
Pleasant
21 Nov 2025
Fiona
Room was clean, but bed was uncomfortable, staff were pleasant
Leisure Partner
4/10
Poor
18 Nov 2025
Kellie
Very outdated, door to the bathroom fell off outside very messy.
Leisure Partner
8/10
Excellent
16 Nov 2025
Peter
Does the job for a few nights in Port Macquarie
8/10
Excellent
16 Nov 2025
roman
Location ideal, staff very friendly, plenty parking, needs a bit renovation.
2/10
Poor
13 Nov 2025
Paul
The whole complex reads as decrepit and needs some effort to bring it up to a standard
Leisure Partner
6/10
Pleasant
11 Nov 2025
Lawrence
Update bathroom
Leisure
6/10
Pleasant
10 Nov 2025
Fiona
Staff were great but bed was springy and on the hard side, and rubbish outside verander which was sad. Otherwise great place.
Leisure Partner
6/10
Pleasant
06 Nov 2025
GE
Overall the motel is extremely dated, car park is extremely tight only really suitable for small vehicles. The bedding was clean but could also do with a freshen up with new blankets and pillows as blankets where very old and scratchy and pillows almost no existent.
Partner
6/10
Pleasant
02 Nov 2025
Jacqui
AC wasn’t working very well. Carpet felt sticky under our feet. Bathroom door needs replacing.
4/10
Poor
02 Nov 2025
Helen
The staff were nice and helpful when checking in but the rooms are very dated and the bathroom is tiny and very delapidated.
Leisure Family
6/10
Pleasant
31 Oct 2025
John
X
Leisure
4/10
Poor
31 Oct 2025
William
This is an exceptionally run down motel. In fairness, it provides everything it promised - teas, A/C, clean queen bed. But it is a grim, depressing room that has received zero love for many, many years. From the shaky door locks to the antiquated TV of unknown origin, it has a decidedly unsettling vibe and a strong smell of cheap cleaning products. I couldn't bring myself to spend a night there. I walked out and put the keys in the overnight box, and checked into the Mercure.
Leisure Self
6/10
Pleasant
24 Oct 2025
Peter
Pretty standard motel room close to town so everything was walkable.
Leisure Partner
8/10
Excellent
13 Oct 2025
Alexandra
Very clean,friendly staff and easy access to everything
Leisure Family
10/10
Exceptional
13 Oct 2025
Roger
Air conditioning good
Self
6/10
Pleasant
12 Oct 2025
Dale
Dated requires renovation / revamp.
Only saw one staff member - She was nice.
Leisure Self
2/10
Poor
10 Oct 2025
Robyn
Terrible, not worth the money. Noisy very run down.
Partner
6/10
Pleasant
09 Oct 2025
Agnes
Room was clean but very dated, bed was very very firm.
6/10
Pleasant
09 Oct 2025
Rae
Bed was terrible
Business Partner
10/10
Exceptional
08 Oct 2025
Roger
Staff welcoming and room was very clean and tidy.
Self
6/10
Pleasant
06 Oct 2025
Owen
Older property in need of an update. You get what you pay for.
6/10
Pleasant
01 Oct 2025
Chris
Furniture was a bit sub standard.
Leisure Partner
6/10
Pleasant
01 Oct 2025
Graeme
It accommodated me for what was a short one night stay.
Business Self
8/10
Excellent
30 Sep 2025
Susan
Value for money.
Leisure Partner
6/10
Pleasant
20 Sep 2025
Glenn
My stay was good value for what I paid.
Leisure Self
6/10
Pleasant
19 Sep 2025
Amani
The bed was quite small.
Leisure Partner
2/10
Poor
09 Sep 2025
Linda
It was so bad we didn’t stay. No refund so lost $150.
It shouldn’t be in operation.
NEVER BOOK WITH THEM
Leisure Partner
8/10
Excellent
06 Sep 2025
Rob
Most convenient.
Leisure Self
8/10
Excellent
20 Aug 2025
Dawn
Bathroom so old still has a shower curtain. Still very clean
8/10
Excellent
20 Aug 2025
Barbara
It is close enough to walk to the foreshore, shops & cafes.
The bathroom needs an update especially the shower head and taps.
Leisure Partner
8/10
Excellent
17 Aug 2025
Jeffrey
My stay was in winter but the room seemed to be set up for summer. Cotton sheets and a thin overlay were insufficient so the only alternative to freezing was to run the a/c all night.

Location & surroundings

Excelsior Motor Inn
92 William Street, Port Macquarie, Australia

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Excelsior Motor Inn

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