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Mercure Centro Port Macquarie

Byron Bay & North Coast - NSW · Australia

103 William StreetView location

8.4/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.4/108.4
Condition8.2/108.2
Location9.0/109.0
Neighborhood8.8/108.8
Value8.0/108.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Centro Port Macquarie

Located 4 hours from Sydney and 6 hours from Brisbane, Mercure Centro Port Macquarie offers the perfect getaway for business and leisure guests alike. Conveniently located in the Port Macquarie town centre, this 4.

5 star hotel is positioned close to the main beach, with whale and dolphin watching tours, water sports, shops and nightlife nearby. The Mercure Centro Port Macquarie features a restaurant, bar, pool and beauty salon, with all 72 rooms equipped with modern technology.

Read more about this hotelShow less

A stay at Mercure Centro Port Macquarie places you in the heart of Port Macquarie, steps from St Thomas Anglican Church and Port Macquarie Courthouse. This luxury hotel is 0.2 mi (0.4 km) from Port Macquarie Museum and 0.3 mi (0.4 km) from Glasshouse Cultural Centre.

Make yourself at home in one of the 72 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Beach services
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby Professional property host/manager Guests must provide health documentation Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately AUD 32 for adults and AUD 15 for children
    • Secured self parking fee: AUD 10.00 per night
    • Crib (infant bed) fee: AUD 10.0 per night
    • Rollaway bed fee: AUD 30.0 per night
    • Credit card charges are subject to a surcharge of 1.4 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

St Thomas Anglican Church 0.1 km / 0.1 mi
Port Macquarie Courthouse 0.2 km / 0.1 mi
Glasshouse Cultural Centre 0.3 km / 0.2 mi
Port Macquarie Museum 0.3 km / 0.2 mi
Mid North Coast Maritime Museum Pilot Boat Shed 0.6 km / 0.4 mi
Kooloonbung Creek Nature Park 0.6 km / 0.4 mi
Port Macquarie Historic Cemetery 0.6 km / 0.4 mi
Port Macquarie Astronomical Association Observatory 0.9 km / 0.5 mi
Town Beach 1.1 km / 0.7 mi
Woregore Nature Reserve 1.1 km / 0.7 mi
Mid North Coast Maritime Museum 1.2 km / 0.7 mi
Town Beach Lookout 1.2 km / 0.7 mi
Oxley Beach 1.5 km / 0.9 mi
Macquarie Nature Reserve 1.9 km / 1.2 mi
Roto House 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2007
  • Year of most recent renovation: 2017
  • Total number of rooms: 72
  • Number of floors (main building): 6
  • Suites: 4
  • Family rooms: 4
  • Accessible rooms: 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
Show 31 more facilities & services
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Secure parkingExtra charge
  • Room service
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Luggage room
  • Private pool
  • Electric kettle
  • Towels and bed linen
  • Bar
  • Restaurant
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room: 1
  • Meeting room: 1
  • Outdoor heated pool: 1
  • Breakfast buffet
  • Continental breakfast
  • Breakfast and dinnerExtra charge
  • Special dietary options
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Centro Port Macquarie

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Centro Port Macquarie

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH BALCONYDOUBLE • SUPERIOR WITH BALCONYDBL.BL-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Centro Port Macquarie

    DOUBLE SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Centro Port Macquarie

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH BALCONYDouble or Twin • WITH BALCONYDBT.BL-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Centro Port Macquarie

    Double or Twin WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 60 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Desk
    • Cable TV
    • Smoke detector
    • Balcony
    Show all 20 amenities
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower
    • Bathroom: 1
    • Housekeeping
    • Electric Kettle: 1

    Facilities with extra charge

    • Cot on demand
    • Pay movies
    • Extra beds on demand
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Centro Port Macquarie

    DOUBLE DELUXE KING BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Desk
    • Cable TV
    • Smoke detector
    • Balcony
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower
    • Bathroom: 1
    • Housekeeping
    • Electric Kettle: 1

    Facilities with extra charge

    • Cot on demand
    • Pay movies
    • Extra beds on demand
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 Bedroom • 35 m²DBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed, Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Electric Kettle: 1
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Desk
    • Alarm clock
    • 220V power supply
    • Wake-up service
    Show all 19 amenities
    • Wi-fi
    • Balcony
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Extra beds on demand
    • Pay movies
    • Cot on demand
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Centro Port Macquarie

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed, Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Room amenities

    • Electric Kettle: 1
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Desk
    • Alarm clock
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Balcony
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Extra beds on demand
    • Pay movies
    • Cot on demand
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN KING SIZE BEDTWIN • KING SIZE BEDTWN.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Centro Port Macquarie

    TWIN KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 35 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    Show all 19 amenities
    • Individually adjustable air conditioning
    • Balcony
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Desk
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1

    Facilities with extra charge

    • Cot on demand
    • Minibar
    • Pay movies
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Centro Port Macquarie

    DOUBLE QUEEN SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Balcony
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Desk
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1

    Facilities with extra charge

    • Cot on demand
    • Minibar
    • Pay movies
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Centro Port Macquarie

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH BALCONYDouble or Twin • WITH BALCONY • 1 Bedroom • 35 m²DBT.BL
    Double or Twin WITH BALCONYPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Outdoor swimming pool
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    Show all 19 amenities
    • Ironing set
    • Individually adjustable air conditioning
    • Balcony
    • Electric Kettle: 1
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Desk
    • Cable TV
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Minibar
    • Wi-fi
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Centro Port Macquarie

    Double or Twin WITH BALCONY

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL

    Room amenities

    • Outdoor swimming pool
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Balcony
    • Electric Kettle: 1
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Desk
    • Cable TV
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Minibar
    • Wi-fi
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Centro Port Macquarie

8.4
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
9.0 /10
Neighborhood
8.8 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
08 Jul 2026
Gina
The room was comfortable and beautiful and total darkness when lights out, only thing is if it had blockout curtains to keep sunlight out would be perfect. I liked how the room was set out, the bathroom needs updating other than that I absolutely enjoyed my stay.
Self
10/10
Exceptional
05 Jul 2026
Gai
Friendly Staff , nice clean room , great restaurant
Partner
6/10
Pleasant
05 Jul 2026
Francis
Half way point stop over. Hotel is dated and needing some work. The room smelt terrible of toilet waste but they did not have another room available. Worse Mercure we have stayed in.
Friends_and_family Family
6/10
Pleasant
28 Jun 2026
Francis
Quick check and accommodation requiring refresh. Poor bathroom design leading to shower water coming out
Friends_and_family Family
8/10
Excellent
13 Jun 2026
Karen
Good location.
Partner
10/10
Exceptional
20 May 2026
Harry
NA
Self
4/10
Poor
10 May 2026
graham
Noisy unenclosed fridge/no outlook
8/10
Excellent
22 Apr 2026
Rosemary
Breakfast was fairly basic for a buffet.
Room both carpet and bathroom needed airing to get rid of smells. Carpet needs a good deep clean.
Room was large and bed comfortable.
Staff welcoming.
Partner
10/10
Exceptional
21 Apr 2026
Rebecca
Perfect stay - comfortable room and very accomodating staff who made our late check in very easy.
8/10
Excellent
20 Apr 2026
Myles
Spacious open plan apartment. Well maintained and clean. Would be ideal for family with young children, but not so much if you are traveling with older children (which we were) as there is no privacy between the sleeping spaces.

The glass topped coffee table in our room was a problem; 3 out of 4 of us managed to walk into it as the glass top overhung the frame by some way which our peripheral vision didn't pick up.

Choice at breakfast was limited.
Family
8/10
Excellent
11 Apr 2026
OLIVER
Make the pool heated. My kids got cold.
10/10
Exceptional
08 Mar 2026
Amy
Lovely stay
8/10
Excellent
01 Mar 2026
paul
Nice room. Good location close to town and walk along harbour. Secure Parking. Food choice little limited
Partner
10/10
Exceptional
23 Feb 2026
Adrian
Excellent facilities, very helpful staff, close to the venue we were attending. On arrival, reception upgraded our booking to include free parking, which was much appreciated.
Partner
10/10
Exceptional
25 Jan 2026
Marietta Yco
Clean room
Partner
10/10
Exceptional
05 Jan 2026
Paul
Clean room and great location
Leisure Family_with_children
6/10
Pleasant
20 Dec 2025
Lisa
The food options for breakfast and the service was poor.
We were advised to pre-book for breakfast, which we did, but there was still not enough food for everyone. Kids pancakes, banana bread, hash browns, fresh fruit, bowls all run out. When hash browns were topped up, my husband went to get full breakfast but then eggs had run out! Then hash browns run out completely before my daughter had had breakfast. There was still an hour and half left of breakfast service at this point. Then at checkout I was charged extra for the coffee I had with breakfast- no one had advised me when we got to the breakfast area what was included and what was not- or where the free coffee was (which I’m now told was around the corner).
Considering the amount of guests they had and the pre-booking of breakfast I’m surprised they couldn’t cook larger batches and provide a wider choice of food.
Friends_and_family Family
10/10
Exceptional
19 Dec 2025
Louise
Clean rooms, wonderful staff. Great information at check in for eateries etc
Leisure Family_with_children
8/10
Excellent
13 Nov 2025
David



























very clean and comfortable room. Excellent restaurant
Partner
8/10
Excellent
13 Nov 2025
Andre
..
Business Self
8/10
Excellent
12 Oct 2025
Zehra
The room was clean, staff friendly
6/10
Pleasant
30 Sep 2025
Bo-hao
Pros: room is quite big. The beds are comfortable and meet the expectations /standard.

Cons: The breakfast is very simple one and not in line with the hotel standard. But it’s also relatively cheaper than other competitors offer. Maybe no need to include the breakfast but just the package of accommodation.

The coffee cups for the breakfast are very dirty with previous stains, which is very surprising. Maybe the management has not noticed it.
Friends_and_family Family
10/10
Exceptional
04 Aug 2025
Jeff
Soap dispenser very difficult to operate.
10/10
Exceptional
26 Jul 2025
Mark

Nice

Good place to stay
Partner
6/10
Pleasant
19 Jul 2025
Bhushan
T
10/10
Exceptional
16 Jul 2025
Ross
Very nice place to stay at Port Macquarie.
10/10
Exceptional
09 Jul 2025
Rodney
really nice hotel, close to everything.
Business_and_leisure Self
10/10
Exceptional
05 Jul 2025
Andrew
Nice hotel, clean, comfortable and good facilities
8/10
Excellent
05 Jul 2025
Tamara
Great location if you want to be close to shops. Friendly, helpful staff. Parking out the front was great.
Leisure Family
10/10
Exceptional
03 Jul 2025
Rajneil
Great location with undercover parking too (paid).
8/10
Excellent
14 Jun 2025
Julie
Beautiful property, walking distance from everything you need
Leisure Family
10/10
Exceptional
08 Jun 2025
Elaine
We stayed here as it was within walking distance of the Glasshouse theatre. A couple of minutes walk to the theatre and a good selection of restaurants. We weren't aware that we had to pay for secure parking though, i object to paying for parking, luckily there was plenty of street parking.
Partner
10/10
Exceptional
05 May 2025
Niel
All good, location is excellent.
Friends_and_family Family
10/10
Exceptional
27 Apr 2025
Seamus
In centre of port Macquarie so very convenient.
Leisure Partner
10/10
Exceptional
25 Apr 2025
Michael
Good over night stop
Leisure Partner
8/10
Excellent
21 Apr 2025
Joel
Great spot and comfortable stay.
8/10
Excellent
20 Apr 2025
Julie D

Great place to stay going north

Great hotel fo stay on way up north. Good onsite restaurant with very helpful staff. Charlotte looked after us very well and meal was delicious. Easy under cover parking and a very comfortable room and bed.
Close to beach and shops. We enjoyed our stay
Partner
6/10
Pleasant
20 Apr 2025
Gheed
Good customer service and quiet, safe property which is conveniently located. However, the rooms were below average for a 4 star hotel, in terms of cleanliness, views, and quality of furniture and amenities (which require an upgrade).
Leisure Family_with_children
6/10
Pleasant
14 Apr 2025
Iuliia
At 2 pm room was not ready. We were wait another half hour .
The view from room was to the parking and pool . The hotel is old and needs renovation actually. Probably never back .
Business_and_leisure Partner
10/10
Exceptional
14 Apr 2025
Jake
Smooth check in, complimentary drink voucher for waiting for the room to be ready.
10/10
Exceptional
28 Mar 2025
Scott

Mercure Centro Port Macquarie

It was a lovely overnight stay on a road trip. The staff were friendly and helpful. The room was clean and adequately equipped.
Partner
10/10
Exceptional
18 Mar 2025
Arnold
Very competitive price.
Leisure Partner
8/10
Excellent
22 Feb 2025
Ian
Ate in the restaurant and whilst very tasty and well presented we did not feel like the size of the meals were value for money!!!
Old type of premises so could do with refurbishing
Leisure
10/10
Exceptional
18 Feb 2025
Amy
Clean facilities and pleasant customer service.
Family
10/10
Exceptional
26 Jan 2025
Hong
Very nice hotel
Leisure
10/10
Exceptional
18 Jan 2025
Angelo
Excellent location, clean & modern rooms.
Leisure Partner
10/10
Exceptional
09 Jan 2025
TABITHA
One my favourite place stay in port
Leisure Family_with_children
10/10
Exceptional
03 Jan 2025
Hua
Room is clean and tidy. Great location and very friendly and helpful staff!
4/10
Poor
01 Jan 2025
Stephen
Had Breakfast on last morning there $32 each buffet poor quality and not much there . There was mould in the shower silicone
Leisure Partner
10/10
Exceptional
25 Dec 2024
Daniel
Very friendly staff and great room
10/10
Exceptional
21 Nov 2024
Stan
The staff was so helpful and friendly.
2/10
Poor
21 Nov 2024
Edward
We arrived at the hotel for check-in, only to be told that no room was available, despite our confirmed reservation. This was incredibly disappointing, as we had made our booking well in advance and expected to have a room upon arrival.

Due to this situation, we were unable to stay at the hotel and had to make alternative arrangements. We are extremely unhappy with the lack of service and would like to request a full refund, as we did not stay at the property at all. This experience was a major inconvenience and far below our expectations.
10/10
Exceptional
11 Nov 2024
Roger
Very comfortable hotel. Enjoyable short stay
Leisure Partner
8/10
Excellent
26 Oct 2024
Fiona
Not what I was expecting from Mercure.
No view at all. There was what I think were air-con towers outside our room. They gave a constant high-pitched noise with the door closed. No point going onto the balcony. It was just too noisy. And because the door is closed all the time, the room was stuffy.
The shower leaked from 3 places so the bathroom floor is wet and rust on the joints.
And $10 for parking is rich when they had plenty of parking down there. It's Port Macquarie, not Sydney CBD.
Well, sorry the review is long but I hope it helps both the hotel, and prospective travellers to decide..
Leisure Partner
10/10
Exceptional
22 Oct 2024
Wayne
Staff were very friendly and helpful, undercover parking and quiet.
Buffet hot breakfast in the morning was good.
Leisure Family
10/10
Exceptional
20 Oct 2024
Karen
Central to the shopping complex and lits of options for eating out in a walkable distance.
Leisure Family
10/10
Exceptional
12 Oct 2024
Julian
Top location with friendly staff and great facilities.
10/10
Exceptional
12 Oct 2024
John
Great location lovely staff, very helpful, top place to stay, will stay here regularly when in Port Macquarie. Dining top class.
Business Family
10/10
Exceptional
09 Oct 2024
Barry
Was more than expected.
Staff were brilliant and very helpful after a long road trip.
They went out of their way to help us, and we stayed in house to have a drinks and meals.
10/10
Exceptional
06 Oct 2024
Cynthia
Stayed in this hotel for only one night but could not fault it. Staff nice and friendly, room very clean and well presented. Everyone was happy to help with any inquiries. Great stay
Leisure Family
10/10
Exceptional
21 Sep 2024
Stephen
Great location near the waterfront. Close to dining options and a major shopping centre. Heated pool is a nice bonus as well.
Leisure Family
10/10
Exceptional
03 Aug 2024
Ghaith
Front desk team was helpful
Clean and tidy
Recommended
Partner
8/10
Excellent
23 Jul 2024
Lisa
The property was good - a little water damage in the bathroom but overall very nice stay
Leisure Family
8/10
Excellent
07 Jul 2024
Mary
Very central, quite
10/10
Exceptional
26 Jun 2024
Cinto
Nice hotel..enjoyed our stay..tv with movies option was a great help for families…will
come again..
Leisure Family_with_children
8/10
Excellent
19 Jun 2024
matthew

Not bad choice

Overall, the outdated facilities, poor service, and breakfast provided are something I don't want to remember. I had no choice but to stay here, but I cannot recommend it to others.
Friends_and_family Family
6/10
Pleasant
21 Apr 2024
Karen

Disappointed in our stay

Overall the hotel was okay. There were a few issues that we found annoying and spoilt the overall experience of our stay. One was the elevator which was inadequate for the foot traffic. There are two set of stairs of which one set should be available to elevate the promblem.Two was the noise level which was unacceptabley high from a function. We will be not be staying at this hotel in the future
Partner
10/10
Exceptional
20 Apr 2024
Grant
Very comfortable stay. Friendly and helpful staff. Bed is super comfortable. Great location- walk to everything.
Leisure Partner
4/10
Poor
26 Mar 2024
Kudakwashe
Almost everything was dirty in the room. I even have pics to prove it.
Business Self
8/10
Excellent
24 Mar 2024
Nikki
Lovely to stay, was a little noisy but otherwise good
Leisure Family
10/10
Exceptional
16 Mar 2024
Kylie
Our room was upgraded without me even asking And able to park two cars secure for the price of one extremely friendly helpful staff.
A great stay 🙏
Leisure
10/10
Exceptional
02 Mar 2024
Hussain
Love staying here for a stopover in Port Macquarie. Great service from all the staff here. Very convenient location and reasonably priced. The hotel is starting to age but very well looked after. Would stay here again!
Leisure Family_with_children
6/10
Pleasant
11 Feb 2024
Lynn
Booked room for 3 adults 1 child . Cups etc only for 2 . No basic plates bowels or microwave for heating baby’s food . Linen sheets and towels very thin . Had to ask for new towels that were on the floor even though room had new tiny milk delivered . Tissue box empty bin full but not emptied . Room booked said city view n partial ocean view … none of the above . Room above reception doors . Very noisey . Sorry won’t recommend or be back . So many more motels
8/10
Excellent
02 Feb 2024
Cheryl
Had a lovely meal in the restaurant - staff really friendly and attentive!
Nice quiet comfortable sleep.
Left a toiletry bag in basement parking and staff arranged to deliver it to me. A good experience all in all.
Leisure Self
8/10
Excellent
23 Jan 2024
Lewis
Was easy to walk anywhere in town
Leisure
10/10
Exceptional
20 Jan 2024
Anthony
It is close to the main town centre. They have a sweet hotel pup Bella which is cool
Leisure Self
10/10
Exceptional
15 Jan 2024
L. Scott
Great hotel. Wonderful breakfast buffet. Good location. Grocery store around corner. Adequate street parking when we were there. Parking in garage for fee, $10 I think. Would stay here again
Leisure Family
6/10
Pleasant
19 Dec 2023
Theresia
for the price that we pay,it is not worth it,the place is old
Friends_and_family Friends
8/10
Excellent
05 Dec 2023
Timothy
Central location. Good sized rooms. Great staff.
Business Friends
4/10
Poor
21 Nov 2023
Sam
Felt like a jail cell, limited light, noisey, floors weren’t cleaned during room availability
Business Self
10/10
Exceptional
15 Nov 2023
reece
Loved the cleanliness
10/10
Exceptional
27 Sep 2023
Lisa-Maree
Close to fining options all walking distance. Close to shops, friendly staff, clean.
Leisure Family_with_children
10/10
Exceptional
25 Sep 2023
Lucy
Great location, within walking distance to shops restaurants and the beach. Staff were lovely, room was very clean, spacious and accommodating. Highly recommend if staying in Port Mac
Leisure Family
8/10
Excellent
23 Sep 2023
John Stanley
A good motel in a very attractive spot. Good staff at reception and fine parking facilities. Otherwise pretty run of the mill. Would not be averse to be staying again but nothing stands out to give it preference at the price. Shower rather primitive.
Leisure Self
8/10
Excellent
21 Sep 2023
Stephen
Great
Leisure Family
8/10
Excellent
24 Jul 2023
Suzanne
Clean and friendly!
Leisure Partner
4/10
Poor
03 Jul 2023
Kris
Unfortunately we spent a lot of money to stay here and were extemely disappointed. The bed was uncomfortable and the shower was luke warm AT BEST! Would not recommend for the hefty price.
Leisure Family_with_children
2/10
Poor
02 Jul 2023
Robert
The staff at reception were very good. The room was appalling. The shower recess was mouldy. The heating system did not work - turned it up to 28c but no warmth. We almost froze. Only parking on-site was for a fee- you’ve got to be kidding. The restaurant food was mixed. I had a special steak which cost $44. That was very expensive as it was very ordinary. For a room which cost over $200 it was poor value. The bathroom was tiny. I would hate to have stayed there any longer. We were thinking of joining Accor, but the experience was so bad I would never join. Mercure needs to urgently upgrade their property. At best it is second rate.
Leisure Partner
8/10
Excellent
03 Jun 2023
Jerram
Hotel room nice enough although average/small size

The TVs are good because it’s easy to cast your phone to them to watch Netflix etc on your own subscription.

The bathrooms are cramped but functional, good water pressure

Level 2, the first above the lobby has no view (only of pool area)

1 lift which can get busy at peak times: there are 9 floors including basements it can go to.

Parking is extra which isn’t made clear before you ask for it, and the spaces themselves are small so if you have a large 4wd you’ll struggle

Breakfast is the highlight. $20 per person for full hot breakfast plus a comprehensive continental buffet and drinks. You won’t need lunch.
Leisure Family
10/10
Exceptional
28 May 2023
Lynda
I have stayed there before and would stay there again, staff very friendly, central to the shops, close to the Glasshouse Theatre so very convenient for shows etc.
Leisure Family
6/10
Pleasant
09 Apr 2023
Nigel
Large room and good car parking access.
Business_and_leisure Self
8/10
Excellent
14 Mar 2023
DAN
excellent and improved room condition
Business
4/10
Poor
13 Mar 2023
Graeme
My room was promoted as having a balcony - it faced a rooftop carpark. Curtains in the room were stained, and when I went looking for a tissue, there wasn't a box of tissues in the room. Overpriced.
Leisure Self
10/10
Exceptional
11 Mar 2023
Harry
The property is conveniently located to shops and restaurants and the foreshore.
Leisure Partner
8/10
Excellent
13 Feb 2023
Alan

Convenient & Comfortable

Comfortable, clean, conveniently located with an onsite restaurant. Staff friendly and helpful. Secure undercover parking for an additional cost. We stayed here twice during February and both experiences were positive.
Partner
8/10
Excellent
26 Jan 2023
Margaret
Unusual to see a Dog in the Hotel but welcome as it was lovely natured and very obedient
Leisure Self
10/10
Exceptional
19 Jan 2023
Steve
Convenient location, friendly staff.
Leisure Family
10/10
Exceptional
07 Jan 2023
Kara
Right near the water, less than a 5 minute stroll. Room was very spacious. Room was immaculate
Leisure Family_with_children
10/10
Exceptional
02 Jan 2023
?
Good
10/10
Exceptional
25 Dec 2022
Yunus
Very big king size room plus sofa bed plus balcony
Leisure Family_with_children

Location & surroundings

Mercure Centro Port Macquarie
103 William Street, Port Macquarie, Australia

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Mercure Centro Port Macquarie

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