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Termas Aguas Calientes

Osorno · Chile

Ruta 215 Km.76View location

8.0/10Excellent66 Reviews
Cleanliness8.0/108.0
Service7.8/107.8
Comfort7.8/107.8
Condition7.6/107.6
Location9.0/109.0
Neighborhood8.6/108.6
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Termas Aguas Calientes

Located in front of Chanleufú river, Termas Aguas Calientes features a thermal swimming pool, a restaurant, and a spa. Antillanca ski centre and Puyehue lake are a 30-minute drive away.

The bungalows in Termas Aguas Calientes feature a kitchenette, private bathroom, heating, and satellite TV.

International dishes can be ordered at the property's restaurant, which opens from 8. 30 until 22. 00. In addition, guests may book massage sessions for an extra fee.

Being a Chilean residing abroad, if the migratory card is not presented, you must pay the amount corresponding to taxes and the rate will be adjusted to the corresponding market.

Read more about this hotelShow less

If you are a foreigner and pay in Chilean pesos, you must pay the corresponding value of VAT (19% additional). ”

Located in Puyehue, Termas de Aguas Calientes is on the waterfront, a 2-minute drive from Puyehue National Park and 8 minutes from Lake Puyehue. This family-friendly resort is 11.3 mi (18.2 km) from Antillanca Ski Resort and 16.3 mi (26.2 km) from Parque Nacional Puyehue.

Make yourself at home in one of the 26 guestrooms featuring minibars. Your bed comes with down comforters and premium bedding. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and hair dryers.

Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 4:00 PM
Check-in until 10:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:30 AM to 7:30 PM.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately CLP 8000 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Spanish

Nearby attractions

Puyehue National Park 1.6 km / 1 mi
Lake Puyehue 6.8 km / 4.2 mi
Antillanca Ski Resort 18.2 km / 11.3 mi
Parque Nacional Puyehue 26.2 km / 16.3 mi
Lake Rupanco 35.3 km / 21.9 mi
El Calzoncillo Waterfall 35.3 km / 21.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1970
  • Year of most recent renovation: 2012
  • Total number of rooms: 34
  • Number of floors (main building): 1
  • Annexe (s): 1
  • Number of floors (annexe): 1
  • Bungalows: 27
  • Triple rooms: 26
  • Quadruple rooms: 26
  • Accessible rooms: 1
  • hotel
  • City centre
Show 21 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Golf course
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • 24-hour security
  • Garden
  • Bikes available
  • Bar
  • Restaurant
  • Outdoor heated pool: 1
  • Breakfast
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Vegetarian meal
  • Golf
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIUM WITH VIEWSDOUBLE • PREMIUM WITH VIEWSDBL.PI-WV

    Photos are not available for this room type.

    Termas Aguas Calientes

    DOUBLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW CLASSICBUNGALOW • CLASSICBUN.AS

    Photos are not available for this room type.

    Termas Aguas Calientes

    BUNGALOW CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW CAPACITY 5 THREE BEDROOMBUNGALOW • CAPACITY 5 THREE BEDROOM • 180 m²BUN.B3-C5
    BUNGALOW CAPACITY 5 THREE BEDROOMPhoto unavailable7 photos

    Termas Aguas Calientes

    BUNGALOW CAPACITY 5 THREE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    180 m²
    Occupancy
    Guests: 2–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 3 × Single bed 80-130 width
    Room type
    BUNGALOW
    View / characteristic
    CAPACITY 5 THREE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.B3-C5

    Room amenities

    • Minibar
    • Central heating
    • Internet access
    • TV
    • Kitchen
    • Balcony
    • Wi-fi
    • Hot tub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Termas Aguas Calientes

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW SUPERIORBUNGALOW • SUPERIORBUN.SU

    Photos are not available for this room type.

    Termas Aguas Calientes

    BUNGALOW SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW CAPACITY 4 TWO BEDROOMSBUNGALOW • CAPACITY 4 TWO BEDROOMS • 180 m²BUN.B2-C4
    BUNGALOW CAPACITY 4 TWO BEDROOMSPhoto unavailable6 photos

    Termas Aguas Calientes

    BUNGALOW CAPACITY 4 TWO BEDROOMS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    180 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Room type
    BUNGALOW
    View / characteristic
    CAPACITY 4 TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.B2-C4

    Room amenities

    • Internet access
    • Bathtub: 1
    • Kitchen
    • Minibar
    • Microwave
    • Terrace
    • Wi-fi
    • Hot tub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Termas Aguas Calientes

8.0
Excellent
66 Reviews
Cleanliness
8.0 /10
Service
7.8 /10
Comfort
7.8 /10
Condition
7.6 /10
Location
9.0 /10
Neighborhood
8.6 /10
Amenities
8.4 /10
43 reviews shown
10/10
Exceptional
05 Feb 2025
Heinrich
Friendly personnel, property ok, but bit old. Surroundings are breathtaking
10/10
Exceptional
28 Dec 2024
Natarajan
The most beautiful walks in North Patagonia
8/10
Excellent
31 Jan 2023
Alejandro
Nice natural surrounding, all cabins have been upgraded with indiviual external bath tubs
Leisure Family
6/10
Pleasant
30 Nov 2021
Paola

nice hot tube

high rate to the hot tube with thermal water private and full access...restaurant...just 1-2 stars...room probably 3 stars. environment nice as all that area
Partner
6/10
Pleasant
09 Feb 2015
Gilles

Get the buses to turn their engines off!

Buses parked in front with their engine running make a terrible noise all day long. At least, during the night, they are gone...
Partner
10/10
Exceptional
25 Jul 2026
MARIA HERIDAN
Essa é minha 2ª hospedagem com eles! E dessa vez resolvi ficar no Domo à beira rio com ofurô quentinho! Foi incrível! Uma experiência imersa na natureza! Além das comodidades do domo tivemos acesso às piscinas aquecidas externa e interna que são ótimas com suas águas termais! Além de ter acesso a várias trilhas muito bem marcadas em meio a natureza intocada! A estrutura é muito boa! Estão com novo restaurante onde é possível almoçar, jantar e ter o café da manhã! Mas confesso que preferia o prédio antigo, era mais chique e mais acolhedor! Essa é sem dúvida a melhor opção com custo benefício para quem deseja visitar a Montanha nevada de Antilanca! Fica muito próximo, cerca de 30 minutos de carro!
6/10
Pleasant
25 Jun 2026
sonia
A Banheira externa do Domo estava com temperatura ótima, bem
quente, mas era pouco anatomica, o colchão era muito duro, as piscina não abriram no horário previsto. Os funcionários foram formidáveis , pessoas maravilhosas! O cafe da
manhã era basico mas gostoso! O Hotel dispõe de ótimas trilhas, lugar fabuloso,natureza pura , agradável e de fácil acesso!
Partner
8/10
Excellent
08 Apr 2026
Morten Mikel
Fint sted. Lækkert med hot tub ved hver hytte. Rengøring var ikke overbevisende. Sengetøj var rent mv., men alle overflader i huset var beskidte i større eller mindre grad. Jeg vil opfordre til at give personalet en støvsuger så de har en reel mulighed for at kunne gøre rent.
Friends_and_family Family
8/10
Excellent
01 Feb 2026
Priscila
Local muito tranquilo
Piscinas limpas
Quarto bom, mas não tem servico de limpeza
Banheiro deixa a desejar em relação à conservacao
Partner
10/10
Exceptional
25 Jan 2026
Christian
Dôme confortable
Leisure Partner
6/10
Pleasant
12 Jan 2026
João
A cabana precisa de manutencao externa, para quem vai no verao o calor é muito forte e as cabanas nao tem ar condicionado.
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Rogerio
Bom hotel
Friends_and_family Family
8/10
Excellent
02 Jan 2025
Silvia

Valeu muito a pena a parada nesse hotel

Estávamos fazendo o caminho entre Bariloche e Puerto Varas e esse hotel ficava no caminho, por isso resolvemos ficar 1 noite.
Ficamos no chalé com ofurô. É simplesmente fantástico.
Muito bem estruturado e lindo. Com todas as amenidades necessárias.
Apenas fiquei muito chateada pois nos colocaram em um chalé com arvores bem na frente o que cobria completamente a vista. Solicitei a alteração do chalé e fui informada que não havia disponibilidade, mas percebi no mesmo dia e no dia seguinte que haviam vários chalés da mesma categoria, com vista, vazios.
As piscinas interna e externa são ótimas.
Friends_and_family Family
8/10
Excellent
25 Dec 2024
Luis
Estadía buena ,mucho jóvenes por gira estudio,algunas cosas no funcionando,falta de personal.yo lo conocí hace 35 años , sin lugar está mejor pero por precio cabaña servicio podría ser mejor.
Friends_and_family Family
8/10
Excellent
22 Nov 2023
valerie

Bel hébergement atypique

Établissement vieillissant mais tres propre
Tresbel et bon restaurant
Excellent petit dejeuner
Les tentes sont confortables
Le personnel est tres agréable
Partner
6/10
Pleasant
18 Dec 2022
Verified traveler
El domo se encuentra en la mitad del bosque, tiene problemas de humedad, y la ducha tuvo problema con la presión de agua caliente (esto fue solo el último día). Los personales son amables, el desayuno y el restorán estuvo bueno.
Partner
10/10
Exceptional
17 Dec 2022
Verified traveler

Superior accomodations and hospitality

Our stay was excellent. The dome and hot tub were of superior quality. We slept soundly and also found the shower to be the best we've had in country. The restaurant was a gorgeous setting for a happy hour beverage, a filling breakfast and a delicious lunch. We hiked two days and also enjoyed the outdoor thermal pool.
My extra recommendation for vegans/vegetarians as they have many offerings.
Friends_and_family Family
4/10
Poor
20 Aug 2022
Miguel
Creo que falta preocupación por los huéspedes. Instalaciones en mal estado y restaurante con poco personal. Ninguna empatía del personal.
Friends_and_family Family
4/10
Poor
23 Feb 2022
Verified traveler

Muy caro para lo que es.

Fuimos en familia. El precio de USD 500 por noche es muy alto y por lo tanto uno espera un servicio de primera. No es así.
No hacen el aseo(a pesar que el prospecto dice que si), no hay jabón para la ducha. No hay toallas para la piscina. La vajilla mínima y no en muy buenas condiciones.
Además quisieron cobrarme un impuesto adicional después de haber realizado el check in y sin derecho a cancelar la reserva
No pudimos utilizar la piscina techada, primero por aforo y al día siguiente por estar en manutención.
Friends_and_family Family
2/10
Poor
21 Feb 2022
Alejandro

Un desastre… lejos la peor experiencia

Pésimo…. Cambiaron mi cabaña sin preguntar… me entregaron una cabaña demasiado calurosa y con cero privacidad ( al lado del restaurante donde todos los días pasaba por fuera un camión

El día que llegue estuve desde las 18:45hrs hasta las 21:30hrs esperando que nos atendieran en el restaurante (llegábamos de los 2dos y con un bebé) al final no fueron capaz de sacar el pedido… solo respuestas de incompetentes… tuve que viajar a entre lagos ( a 30km) para poder ir a comer teniendo un restaurante a 30mts de la cabaña

El día antes de salir nos llamaron a las 23:00hrs para informarnos que no nos darían desayuno y que teníamos que ir en nuestro auto a otro hotel (una total falta de respeto)

Ofrecieron un descuento por el mal servicio y al momento de pagar nada.


En resumen un desastre
Friends_and_family Family
10/10
Exceptional
31 Jan 2022
hernan

Disfrutando

Disfrutamos de una linda estadia. Paisajes bellos entorno maravilloso. Buena atención y un grato disfrutar en la piscina techada
Partner
10/10
Exceptional
29 Jul 2021
Yuvitza

Excelente panorama.

Lo pasamos muy bien. Tiene senderos para recorrer ahí mismo. Restaurant buena atención y buena relación precio/calidad. Es lugar más independiente (domos vip, recomiendo el Nro. 5). Por aforo, la piscina techada debe ser agendada previamente, existen tours con guia hacia el salto (Anticura) también con previa reserva y pago adicional. Existe la posibilidad de arriendo de bicicletas por hora. No se pasa frío en los domos pero se agradecería mejorar la calefacción y tener un hervidor en el domo.
Partner
8/10
Excellent
12 Nov 2019
Verified traveler
Un complejo termal muy bueno p pasar unos días de descanso y relajo..
Leisure Partner
10/10
Exceptional
08 Jul 2019
Verified traveler
Exelente estadia!!!! Hermoso lugar y muy amable la atencion.
Leisure Partner
8/10
Excellent
28 Mar 2019
RAÚL A.

LA ALEGRIA DE HABER VISITADO LAS TERMAS

Buena , es poco, como estaba en reparación la pileta cubierta, nos dieron un pase por todo el día para usar las FANTASTICAS instalaciones del hotel, solo puedo decir gracias, Soy usuario algo frecuente de aguas calientes desde 1983 cuando se calefaccionaba con leña , que debiamos encender nosotros, no habia comunicación alguna . en estos últimos años a mejorado en forma notable las instalaciones GRACIAS
Family
6/10
Pleasant
31 Dec 2018
Victor

Nao vale o que é cobrado.

Não vale o que cobra. Uma diaria de 180 dólares, por uma cabana mal preservada, com vários consertos necessários. E mesmo sendo um hotel de águas termais, bao disponibilizam toalhas nas piscinas. Nos obrigam a levar as nossas toalhas de banho, que somente sao trocadas a cada 2 dias.
Partner
6/10
Pleasant
01 Dec 2018
Verified traveler
Die Anlage ist enorm renovierungsbedürftig.
Partner
2/10
Poor
27 Jun 2017
Aura
EL PAISAJE BELLO, BELLO, LAS INSTALACIONES, MALAS, EL BAÑO CON MAL HOLOR, SALE DE LA ALCANTARILLA, EL ASEO REALIZADO POR LAS MUCAMAS MALO, NI TOCARON EL BAÑO, UNA GOMA DE LA DUCHA PÉSIMA, NO LA HAN CAMBIADO EN MESES. LA ATENCIÒN DEL PERSONAL DE RECEPCION, BUENO
Family
8/10
Excellent
03 May 2017
MARCELO
muy buen lugar para despejarse y contactarte con la naturaleza
Family
10/10
Exceptional
13 Mar 2017
Manuel

Lugar hermoso con buena atención

Hoteles.com público mal la información de la promoción, pero el hotel respondió a tiempo y dio una solución muy rápido...
Partner
8/10
Excellent
12 Mar 2017
Rodrigo

Bonito entorno

Buen lugar para descansar. Lo malo fue el restaurante, desayuno todos los días lo mismo y para almorzar sólo 2 alternativas diarias.
Además las tinajas las cobran adicional por noche.
Partner
10/10
Exceptional
21 Feb 2017
Monica

ambiente natural a mano

Muy bien.
Partner
2/10
Poor
03 Feb 2017
Rolando

Hotel sucio y caro.

El lugar es muy bello. Pero lamentablemente la atención es pésima. Las habitaciones sucias con telas de araña y arañas.
Family
10/10
Exceptional
23 Jan 2017
Ana maria

SENTIRTE COMO EN CASA pero...RELAJADISIMO

Ya habiamos estado anteriormente y casualidad nos correspondio el mismo n° de cabaña.
Family
8/10
Excellent
22 Jan 2017
Verified traveler

Para los que disfrutan de los baños termales

Muy lindo todo, las piletas muy bien, limpias sobre todo a la mañana. Hay un sólo lugar para comer un único plato del día. Los mercados o restaurante más cercanos están a 10/30 km aproximadamente
2/10
Poor
02 Jan 2017
Verified traveler

Péssima opção.

Cabanas velhas, caindo aos pedaços. Não acredite nas fotos! A água do ofuro não é trocada entre diferentes hóspedes. Camas feitas para anões. Funcionários antipáticos. Chuveiro com duas opções: água da caldeira ou água do polo sul. Limpeza precária. Local isolado: posto de combustível e mercado mais próximo a 26 km. Piscinas sem restrições de público: estilo farofagem.
Family
10/10
Exceptional
31 Oct 2016
Eva Samira

Cabaña y aguas termales

Spa, relax, pura naturaleza.
Family
10/10
Exceptional
15 Apr 2016
Verified traveler

Falta de reserva por hoteles.com

Con el hotel todo bien.
Lamentablemente la reserva hecha por hoteles.com nunca se hizo efectiva y tampoco los precios pactados. Por ser temporada baja conseguí lugar. Estoy en duda de volver a utilizar esta aplicación, no me da seguridad.
Por otro lado, personal del hotel me comentaron que no es la primera vez que pasa con Hoteles.com
Gracias
Family
6/10
Pleasant
15 Mar 2016
Fernando

Naturaleza sorprendente e indomita.-

Al llegar todo estaba en orden la reserva , y la disponibilidad ; aunque me sorprendio que tienes que agregar los impuestos a lo acordado por la reserva ... es un lugar con mucha mistica te sustraes del bullicio de la ciudad , ideal para sacarse el estres del año. La proxima vez tomare mas noches con el fin de hacer algunas caminatas que no pude esta vez ; ejem: al lago Bertin.
Partner
10/10
Exceptional
11 Mar 2016
John

Excelente estadia

La estadia estuvo excelente, el unico inconveniente fue que la reserva que hicimos por hoteles.com no estaba cuando llegamos , recien llego al otro dia!!!!! Por suerte en recepcion nos pudieron alojar en una cabaña que les habia quedado disponible (un poco mas cara, pero era lo unico disponible)
Partner
8/10
Excellent
25 Feb 2016
Cristian

Relax

Excelente entorno natural, lo mejor el Hot Tub para relajarse después de un dia de caminata en el bosque o la montaña.
Family
8/10
Excellent
31 Mar 2015
Jorge Carlos

Un lugar para el descanso

Un lugar tranquilo, bien señalizado y con todo el personal al servicio del turista.
Partner
8/10
Excellent
09 May 2014
maria
Cabañas muy comodas

Location & surroundings

Termas Aguas Calientes
Ruta 215 Km.76, Osorno, Chile

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Termas Aguas Calientes

21 hotel photos