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Termas de Puyehue Wellness and Spa Resort

Osorno · Chile

Ruta 215 Km. 76View location

9.2/10Excellent131 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location9.4/109.4
Neighborhood9.8/109.8
Amenities9.8/109.8
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  • Business hotels
  • Hotels with spa
  • Sport hotels
  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Termas de Puyehue Wellness and Spa Resort

This award-winning hotel is located in northern Chilean Patagonia, an hour's flight from Santiago de Chile and a 45-minute drive from Osorno Airport. The property is nestled within a spectacular natural sanctuary of 107, 000 hectares of forests, rivers, and lakes.

Guests can enjoy guided walks, horseback riding, and biking on the surrounding land, and kayaking on the clear waters of Lake Puyehue during the summer. The hotel features a bowling alley, a relaxing spa, and indoor and outdoor thermal pools.

For business travelers, there's a large convention center with several meeting rooms. The hotel offers 107 luxurious rooms with beautiful mountain lodge decor, including family suites.

Read more about this hotelShow less

When you stay at Termas Puyehue Wellness & Spa Resort in Puyehue, you'll be in a national park and 17.6 mi (28.3 km) from Lake Rupanco. This family-friendly hotel is within the region of Lake Todos los Santos and Osorno Volcano Peak.

Make yourself at home in one of the 107 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment.

Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Lake Puyehue 3.4 km / 2.1 mi
Puyehue National Park 5.2 km / 3.3 mi
Antillanca Ski Resort 22.2 km / 13.8 mi
Parque Nacional Puyehue 23 km / 14.3 mi
Lake Rupanco 28.3 km / 17.6 mi
El Calzoncillo Waterfall 32.1 km / 20 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 112
  • Junior suites: 9
  • Suites: 6
  • Accessible rooms: 1
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
Show 66 more facilities & services
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical service
  • 24-hour security
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Gym
  • Luggage room
  • Toaster
  • Dining area
  • Ski storage
  • Bikes available
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Show cooking
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Indoor heated pool: 1
  • Outdoor freshwater pool: 1
  • Outdoor heated pool: 2
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • TV lounge
  • Game room
  • Sauna
  • Massage
  • Spa treatments
  • Spa centre
  • Breakfast buffet
  • Hot breakfast
  • Buffet dinner
  • À la carte dinner
  • Full board with drinksExtra charge
  • All inclusive
  • Vegetarian meal
  • Snacks
  • Online check-in
  • Table tennis
  • Horse ridingExtra charge
  • Cycling / mountain biking
  • Volleyball
  • Billiards
  • Mini golf
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Termas de Puyehue Wellness and Spa Resort

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Termas de Puyehue Wellness and Spa Resort

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Termas de Puyehue Wellness and Spa Resort

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Termas de Puyehue Wellness and Spa Resort

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 26 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    Termas de Puyehue Wellness and Spa Resort

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wi-fi
    • Internet access
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Desk
    • Wake-up service
    • Disability-friendly bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH BALCONYDOUBLE • SUPERIOR WITH BALCONY • 1 Bedroom • 32 m²DBL.BL-SU
    DOUBLE SUPERIOR WITH BALCONYPhoto unavailable3 photos

    Termas de Puyehue Wellness and Spa Resort

    DOUBLE SUPERIOR WITH BALCONY

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-SU

    Room amenities

    • Desk
    • Satellite TV
    • Cable TV
    • Housekeeping
    • Shower: 1
    • Internet access
    • Balcony
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE KING SIZE BEDSINGLE • KING SIZE BEDSGL.KG

    Photos are not available for this room type.

    Termas de Puyehue Wellness and Spa Resort

    SINGLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Termas de Puyehue Wellness and Spa Resort

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Termas de Puyehue Wellness and Spa Resort

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Termas de Puyehue Wellness and Spa Resort

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR KING BEDSINGLE • SUPERIOR KING BEDSGL.KG-SU

    Photos are not available for this room type.

    Termas de Puyehue Wellness and Spa Resort

    SINGLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Termas de Puyehue Wellness and Spa Resort

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Termas de Puyehue Wellness and Spa Resort

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR WITH BALCONYSINGLE • SUPERIOR WITH BALCONY • 1 Bedroom • 32 m²SGL.BL-SU
    SINGLE SUPERIOR WITH BALCONYPhoto unavailable3 photos

    Termas de Puyehue Wellness and Spa Resort

    SINGLE SUPERIOR WITH BALCONY

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL-SU

    Room amenities

    • Internet access
    • Shower: 1
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Desk
    • Wi-fi
    • Disability-friendly bathroom
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Termas de Puyehue Wellness and Spa Resort

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    Termas de Puyehue Wellness and Spa Resort

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • TV
    • Housekeeping
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Minibar
    • Internet access
    • Hairdryer
    • Bathtub: 1
    • Bathroom: 1
    • Cable TV
    • Satellite TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Disability-friendly bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Termas de Puyehue Wellness and Spa Resort

9.2
Excellent
131 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
9.4 /10
Neighborhood
9.8 /10
Amenities
9.8 /10
50 reviews shown
10/10
Exceptional
07 Apr 2026
Valeriy
The best resort in Chile!!! Recommended for all ages!!! Spa amenities are the best!!!
Family
10/10
Exceptional
18 Jan 2026
Benjamin
Extremely re
10/10
Exceptional
07 Dec 2025
angel
Natural hot springs
Leisure Partner
10/10
Exceptional
28 Nov 2025
Carlos
Precioso hotel, con mil actividades, el buffet de desayuno y cena maravilloso, en medio del bosque, caminatas.
10/10
Exceptional
29 Oct 2025
Gregory
Wonderful - enjoyed it tremendously 👍
10/10
Exceptional
03 Sep 2025
Sebastian
Awesome place , great customer service and very luxurious, highly recommend this place 👍
8/10
Excellent
19 Apr 2025
Ricardo

Awesome honeymoon experience

Overall, great stay, I opted for the full package and it was worth it with abundant choices, especially in the food and drinks section. The Hotel has a great variety of experiences available. We were pleasantly shocked to learn that our first free buffet was included upon arrival.
Partner
10/10
Exceptional
17 Apr 2025
Claudia Cecilia
The children running and playing for everywhere, the parents are not present! Areas like restaurants they running and scrims a lot. That is very dangerous for everybody there.
Thanks.
Leisure Family
10/10
Exceptional
13 Apr 2025
Spencer
Nice trails. More a resort with many activities, included or not, than a hotel stay for a night
Leisure Partner
6/10
Pleasant
31 Mar 2025
Verified traveler

Excellent hotel, so many children

Everything about the retreat is fantastic, but be warned, there are just so many kids running and crawling around the dining room floors and playing loudly in the halls and pools.
10/10
Exceptional
16 Mar 2025
Peter
I have stayed at many hottie and have had the fortune to stay at many luxury hotels. I consider that the Termas Puyehue is one of my favourites. The safety is outstanding and the facilities incredible for those who like luxury and a lovely natural environment. My wife and I particularly enjoyed the Mapuche menu. The hot spas were also memorable, as was the architecture. We cannot wait to visit again.
Leisure Partner
10/10
Exceptional
07 Mar 2025
hector g san
Beautiful place and everyone so helpful definitely we are coming back
Leisure Partner
10/10
Exceptional
03 Feb 2025
Barbara
Excelente todo. Es servicio, el lugar, la comida. Lo recomiendo mucho!
4/10
Poor
12 Jan 2025
Francisco
Buena infraestructura, limpio. Lo malo: la gastronomía y el servicio de atención all-inclusive. Se nota que quieren reducir costos ahí. Mal servicio/comida para el precio que se paga.
Leisure Family
10/10
Exceptional
03 Nov 2024
Patricio

Resort hotel for luxury holidays

Comfortable hotel to spend with family. Many activities. Relaxing pools. Varied and exquisite food service
Friends_and_family Family
10/10
Exceptional
29 Oct 2024
Gary
Excellent staff, excellent service!
Leisure Family
10/10
Exceptional
14 Oct 2024
Robert
The property was awesome. The hot pools were fantastic the hiking trails and activities were excellent. It is a world class resort.
8/10
Excellent
15 Sep 2024
laurent
Excelente
Leisure Friends
10/10
Exceptional
09 Sep 2024
Maria L

Great!

A great hotel in the heart of the Andes. Nicely mantained and with better details than a few years ago. Thermal pools are great!
Partner
10/10
Exceptional
07 Jun 2024
Brian
Very nice facility and friendly staff. Family friendly. Nice walking trails, pools and extras.
Leisure Partner
10/10
Exceptional
30 May 2024
Claudia
Lugar perfecto para descansar
Leisure Family
10/10
Exceptional
21 May 2024
Sebastián
Excellent place!!!
Leisure Partner
10/10
Exceptional
16 Apr 2024
Gonzalo

Beautiful place

Beautiful place with a lot of activities for any preference
Partner
6/10
Pleasant
05 Feb 2024
Matías
Paradise—only if your idea of paradise is cacophony of screaming children. This place it’s maybe too family friendly, to put it on more positive terms. Spa and massages were great though. The common areas are hell if you’re looking to relax, and there’s no escape, you’re supposed to have breakfast/lunch/dinner here because this is a resort experience. Staff is a mixed bag. In conclusion, not worth it for the price if you’re not packing kids.
Leisure Partner
10/10
Exceptional
11 Jan 2024
Lucia
The stay was so much fun. We did activities, enjoyed the warm pools, the food. Everything was fantastic!!!
Partner
10/10
Exceptional
20 Dec 2023
Lisa
Excellent two night stay. Fabulous staff, good food, comfortable rooms, and gorgeous pools and grounds. Be sure to get a massage at the spa!
Leisure Partner
10/10
Exceptional
14 Dec 2023
Suzanne

Not to be missed if travelling through Chile

We throughly enjoyed our stay here. It’s easy to get to by bus if travelling through Osorno. Just a local bus company ELP. Great Spa, fabulous grounds with walking trails. Bowling, mini golf and plenty for kids too.
Partner
10/10
Exceptional
21 Oct 2023
Loreto

Amazing place to relax and renew

Amazing place, service and amenities, the food experience, spectacular! Congratulations to the chef and bartenders with their delicious concoction.
Friends_and_family Family
10/10
Exceptional
17 Jun 2021
Verified traveler
nature and open spaces, thermal spring waters, nice restaurants (with some restrictions because COVID) and wonderfull rooms. They also have a program with outdoor activities like paddle kayaks in a lake, visit native Valdivian rainforest with spectacular views and landscapes and water falls ... I liked very much.
Leisure Family
8/10
Excellent
12 Jan 2020
Justin

Family friendly hotel & thermal spa

Lovely property from another era. Puyehue is a sprawling lodge style hotel perched on a hill overlooking Lago Puyehue

My husband and I spent 3 nights as part of a larger trip. While lovely, we felt it was better for families.

That being said, the bright spot was the thermal spa. There are 3 well maintained pools: outside, outside with a cover and inside. The inside pool was our favorite because it was so unique.

PROPERTY
Great location for outdoorsy types wanting to get into the national park. Beautiful, well maintained grounds and hotel.

ROOMS
Comfortable and a good size, but somewhat dated.

SERVICE
Attentive and friendly. English was not extensive, but enough overall.

We would definitely recommend to families or older couples who are looking for a relaxing holiday focused on spa and outdoors.

Partner
10/10
Exceptional
27 Mar 2019
Verified traveler
Check in and check out with Andrea B.
Thank you Andrea for an excellent experience!
Leisure Self
10/10
Exceptional
31 Jan 2019
Verified traveler
Three great hot pools/baths. Excellent buffet dinner and breakfast. Lots of activities to choose from. Beautiful surroundings.
10/10
Exceptional
17 Dec 2016
Verified traveler
This is a nice hotel on beautiful grounds in a secluded area. I had a wonderful, relaxing stay.
10/10
Exceptional
24 Jun 2026
sonia
Indico aos
Brasileiros que vão passear em
Bariloche, conhecerem o Hotel Termas de Puyehue, de carro ou ônibus, muito bom , 100% em tudo, limpeza, atendimento, alimentação e as piscinas de águas termais são excepcionais, vale esse Luxo!
Partner
8/10
Excellent
14 May 2026
Oscar
Si
10/10
Exceptional
01 Jan 2026
Gianfranco
Todo espectacular
10/10
Exceptional
31 Dec 2025
Ricardo
Hermosos, cámas cómodas, aire frío natural , no tienen aire acondicionado tradicional pq no es necesario. Piscinas con aguas termales, una noche no es suficiente para recorrerlo. Lo mínimo son 2 noches para poder disifrutar.
Partner
8/10
Excellent
23 Dec 2025
Eriks
This is a resort. I was just looking for a hotel close to the treks.
The hotel corresponds to the four stars. The restaurant was excellent. The restaurant service could be better, meaning they could do a better job explaining the menu and suggesting Chilean food.
Self
10/10
Exceptional
26 Nov 2025
michel
Tres bel hotel. Prestations au top. Piscines tres belles. Parque magnifique. Nombreuses ballades ds un environnement extraordinaire.
Partner
8/10
Excellent
11 Sep 2025
Pablo
El buffet, un poco bajo está ocacion
10/10
Exceptional
17 May 2025
MARCIA

EXCELENTE

ADORAMOS NOSSA ESTADIA, QUARTOS OTIMOS, ESTRUTURA MARAVILHOSA E CAFÉ DA MANHÃ DELICIOSO
Friends_and_family Family
10/10
Exceptional
26 Mar 2025
Dennis
Excelente
10/10
Exceptional
21 Mar 2025
Liliana
Hola, hermoso y muy limpio, camas y baño super!!!Muchas gracias!!! Volveremos!!!
Partner
2/10
Poor
02 Feb 2025
Lidia
Fué frustrante y no nos quedamos
Al hacer reserva,claramente pusimos q eramos 2 adultos y 1 niño de 12 años. Solicitamos habitacion con 2 camas grandes (q era una de las opciones porq decia : \" capacidad.. 3 \" )
Al hacer check in nos cobraban EXTRA por niño de 12 , y además con precio de adulto)
El \"gerente\" si es q merece el puesto, a pesar de todos los argumentos y pruebas del caso,no quiso entender... por lo tanto, no nos quedamos. La reserva fue por Hotels.com pagada con tarjeta de credito. Quedaron de devolvernos el dinero $ 557.000 por 1 noche.
Espero q cumplan, como dijeron...
Friends_and_family Family
10/10
Exceptional
05 Jan 2025
Herley Ricardo
Hotel incrível, isolado, perfeito para relaxar
Friends_and_family Family
10/10
Exceptional
14 Nov 2024
giovanna
Estadia incrível, todos muito atenciosos e a comida era excelente
Partner
10/10
Exceptional
13 Oct 2024
Gladys
Hermoso hotel en medio de un parque y paisaje deslumbrante.
Las piscinas termales deliciosas
Leisure Family
10/10
Exceptional
05 Oct 2024
Fernando

Refúgio chileno

Excelente! Estrutura ímpar e funcionários super atenciosos (Carla hostess; Fernanda e Fernando no bar; miguel e magdalena nas atividades; Paz e Catalina no restaurante; Abigail e Alex na recepção, dentre outros...).
Partner
10/10
Exceptional
26 Sep 2024
Jaime
Todo bien, de primera. La piscina perfecta.
Partner
10/10
Exceptional
26 Sep 2024
Dora Beatriz
Las piscinas termales son muy lindas, el personal atento y predispuesto.
El entorno, parque, jardines del hotel, bellísimo.
Las habitaciones son muy confortables
Leisure Family

Location & surroundings

Termas de Puyehue Wellness and Spa Resort
Ruta 215 Km. 76, Puyehue - Osorno, Chile

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Termas de Puyehue Wellness and Spa Resort

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