Name: Baymont by Wyndham Osage Beach
Address: 5887 Osage Beach Pkwy, Bowling Green, 65065, US

8/10

Excellent

22 Jul 2026

Dave

For the occasion overnight. Sleep and go. It was perfect. Could have gone swimming or do a workout but passed just needed sleeping accommodation.

10/10

Exceptional

22 Jul 2026

Ana

The hotel was great and conveniently located near many attractions. The state park is just around the corner, where you can enjoy the beautiful lake. Most of the other attractions in the Ozarks are only a 10–20 minute drive away, making this a very convenient location.

The staff was friendly, helpful, and welcoming throughout our stay. For an affordable price, this is an excellent place to stay. Plus, the free breakfast is a nice bonus!

Family

2/10

Poor

21 Jul 2026

Jenae

Our room was on the first floor. It was musty, smelled like mold. The bedding on the bed closest to the window unit was damp as well as the chair by the window unit. The hotel is currently for sale & overall maintenance of the property is poor. Paying $93 for 1 night was way too much. Would not recommend

Partner

4/10

Poor

20 Jul 2026

Alanna

So... it was difficult to get towels. We were only given 2 towels, there was 5 people total- we were told to use 2 towels, bring the 2 wet towels to front (which was always interesting, it was almost always empty or a long process) and replace the 2 towels. Same with wash clothes.. 2 wash clothes. 5 people.
We told them there was 5 people, and got a verbal shaming/lashing for not informing them we needed an extra bed, but the room was 2 queens, 2 older teens, spouse and I, plus 6 yr old. So he made us change rooms to get the cot. We had to take out our own garbage, to a giant dumpster in the back of building. Breakfast was fine. A little annoying couldnt take food back to room, my 6 yr old was struggling on eating in a crowded space with Limited seating. Limited on milk, there was cartons first day, but none afterwards and the juice mashine was unique. Broken buttons.
Asking for an extra blanket was difficult as well. The bathtub in our room was gross, I had to clean it from grime dirt film. The shower head was spraying water behind the shower head like it wasnt sealed, spraying water everywhere.
The chair in room was ripped up and had these weird stains, smelling like pee.
The housekeeper was such a sweet man, absolutely no issues with the housekeeper as a person.
But I do not think we would be returning when we visit again the area.

Family_with_children

2/10

Poor

19 Jul 2026

Samantha

The room was very nasty. The sheets and blankets were stained. The bathtub was stained, and the TV didn’t work right and there were roaches in the room. I would not recommend this hotel.

Partner

6/10

Pleasant

17 Jul 2026

Amory

I could have given a higher stars but two mornings where they started breakfast late (past 0630 as stated). Tuesday morning, it was difficult to get in touch with the front desk despite calling the posted service numbers.
My mattress had a large brownish stain on the side. No smell, just stain. I hope it is not blood or body fluid stain.
Despite these shortcomings, staff and owner are committed to please guests and apply corrective measures if needed. They are not argumentative. Always serve with a smile.
The pool seem nice but I never used it. I was there for 4 days and is mostly quiet and had good night sleep.

Self

4/10

Poor

12 Jul 2026

Robert

property was a little rough in condition. parking wasn't the best, large commercial trucks taking up lots of space. Room wasn't cleaned unless requested. Had to retrieve towells from front desk every day . bed was a little lumpy. I won't stay here again

Partner

6/10

Pleasant

12 Jul 2026

Stuart

Paper thin towels, not very clean, just sheets on the bed - no blanket or comforter.
Breakfast looked hideous, coffee was decaf or regular with powdered creamer, that's it.

Staff is helpful, and courteous.

Partner

2/10

Poor

12 Jul 2026

Tana

The bathroom had not been cleaned. It smelled bad. The tv did not work in the room at all. There was no link for even getting Roku tv. The floors had not been vacuumed and there were no blankets in the room.

Family

2/10

Poor

11 Jul 2026

Melinda

Did not stay when we turned the cover and found roaches. Entry way couch looked and smelled like someone slept on it with their pets. Not a clean place. I will tell people to stay away unless you want to take home their insects.

Partner

6/10

Pleasant

11 Jul 2026

Dan

My room was basically clean, the lobby and hallways could be cleaner (debris on floors). The staff was nice to deal with and spoke fluent English. I didn't have an opportunity to use the pool nor the laundry room. I am planning on staying there contingent on their moving me to the other building which I haven't stayed in before.
I will post that experience after staying there.

Self

10/10

Exceptional

09 Jul 2026

Kenneth

Last minute accommodation & will stay again when visiting next time. Comfort at an affordable price.

Self

6/10

Pleasant

05 Jul 2026

Addison

Ok needs more food at breakfast

8/10

Excellent

04 Jul 2026

Gailann

Had a wonderful stay. Cable was not that good.

Self

2/10

Poor

04 Jul 2026

Amanda

It was NASTY Bugs everywhere

Family_with_children

10/10

Exceptional

28 Jun 2026

David

Staff was excellent but bathroom needs updating.

Partner

10/10

Exceptional

28 Jun 2026

PAM

The bathroom was very small and the bathtub seemed to not refurbishing.

Family

2/10

Poor

28 Jun 2026

Kathrine

Room smelled bad, bedding was dirty and lights did not work. We did not stay.

Friends_and_family Family

2/10

Poor

27 Jun 2026

Kenzie

The beds were stained and gross, floors haven’t been vacuumed and my kids kept picking up dead bugs from the floor. There was pet food left on the ground from the previous people. The TV did not work and was ridiculous to try to set up. The hallway smelled like pot and by the time we wanted to leave it was too late and paid for and just decided to stay.

Friends_and_family Family

2/10

Poor

27 Jun 2026

Ron

When we pulled up the outdoor pool was empty and if order. The indoor pool’s heater was not working so the water was cold. Hot tub was cold and sauna was out of order. Didn’t look like the pool area was ever swept and there was even a urine ketone test strip on the ground. The first room smelled like marijuana. The second run MM room’s security lock on the door was broken off and there was an inappropriate sticker on the fridge. Empty vending machines

Family_with_children

6/10

Pleasant

26 Jun 2026

Brandon

The staff really sucked, the only nice thing was the bed. We will never stay there again.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Reuben

No washer and dryer to use and the drain in the tub backs up when taking a shower.

Family_with_children

6/10

Pleasant

26 Jun 2026

Tom

Like most Wyndham properties - this is an old facility that has not been updated in a long, long time. That's not to say it was dirty, but it's definitely dated. It was like walking back into 1990. Everything is old and worn. Even the bedding and decor screamed \"30+ years old.\" That said, the staff was capable and friendly. The property seemed to be as clean as you can make worn, old carpet and furniture look. I needed a really cheap hotel room for the night. This fit the bill. I got what I paid for.

Self

2/10

Poor

25 Jun 2026

martha

This place is a joke..water In hot tub was cold. Pool even colder. TV didn't work..room not great either

Partner

8/10

Excellent

18 Jun 2026

timothy

It was a good place to lay your head. Nothing too spectacular but ok.

Self

2/10

Poor

17 Jun 2026

Wendy

Absolutely would not recommend this property. The pictures online show an outdoor and indoor pool area. The outdoor pool was not functional and large empty pool when you pull in. The security was my biggest concern. After checking in, I was told to enter through the back of building as that was closest to my assigned room. Upon entering, the back door had a key card scan pad which was not functional. We were able to walk right in (just as anyone off the street). Right inside the door, there were dead bugs all over the floor. When entering the room, the smell was so bad, the humidity made the smell hang in the air. The bathroom had dirt all around the bath tub on the floor and the paint was falling off the walls and had been tried to be taped up.

Additionally, I went back in with all of the above complaints and let the front desk gentleman know I would not be staying with my grandchildren due to safety concerns. He stated I must teach out to Expedia to get a refund. Which I did. I was supposed to receive a call back within 3 days. It has below been 8 days without any contact. Therefore, I am coming here in hopes to prevent anyone else from booking here and hope to save someone else money.

Family_with_children

2/10

Poor

17 Jun 2026

Julie

Need shower curtains and

4/10

Poor

15 Jun 2026

William

Bath sink didn’t work, told front desk but when I checked again they said they forgot to tell anyone. Building door look was broken so there is no security, ice make broken dirty furniture in entryway, torn window screens. Pool was not open and no water but apparently there was some because we could hear frogs all night. It is obvious that the owner, Baymont and Wyndham hotel chain don’t care at all about this place and I will never go back. Sleeping on a park bench would be better

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Jill

Obviously an older hotel, could have used some upgrades. My room was relatively clean, but i did find that the a/c unit was super dirty so i made sure to clean it myself as i didn’t want the extra dust circulating in the room. I also found that you could hear a lot of noise from other occupants, possibly due to the age of the hotel and lack of soundproofing.

Friends_and_family Friends

4/10

Poor

14 Jun 2026

Martha

Location is great. Price was really good, Room, staff and hotel were average but for the price average was fine. The issue was they say they have an outside pool, an indoor pool and a hot tub. When we got there clearly the outside pool was not working as it was empty (and this is June in Missouri). When we checked in there was a sign that said pool and hot tube are not working. I asked about this and they said the indoor pool was working. The indoor pool had water but was only useable if you want hypothermia. This is the only entertainment at the hotel (no game room, gym etc.) so we had to find more activities to do during down time which meant spending extra money. Also a lake vacation with no pool?
I started reading reviews and it seems like the pool problem has existed for 9 months or longer. You think no working pool you would notify people before they arrive. I know I would have booked a different hotel or had other plans for the time between our activities.At this point I would think it is false advertisement to say you have pools and a hot tub. Pools and hot tub are the reason I booked this hotel.
If you want a pool stay someplace else. I know I will next time.

Friends_and_family Family

4/10

Poor

14 Jun 2026

Eric

The pictures on the Google Business page showed an outside pool that was clean and operational. This was not the case when we arrived. The pool was completely empty and could not be used. The room smelled of body odor and cigarettes and the shower head was not operational until it was fixed. We had to check out early due to these conditions.

Partner

4/10

Poor

14 Jun 2026

Nathan

There was one amazing staff member that was working hard to make your stay. A great one. She needs help. Because it takes more than one person to run a hotel. With no hot tub cold indoor pool. Bad plumbing and a unclean look to the rooms. She can't do it all.

Partner

2/10

Poor

13 Jun 2026

Michael

The hotel was advertised as having a pool and hot tub which was a deciding factor in choosing this hotel.

Additionally, the room was not very clean. There were holes in the walls, hair in the shower when we arrived, a lamp didn't have a button to turn it on, the room was very musty when we walked in, the hotel was not ADA compliant, the side table had a broken handle, the bed broke while we were sleeping, the security camera was dangling and appeared to be broken, there was mold in multiple places.

Partner

2/10

Poor

10 Jun 2026

Donna

Staff was nice.
Hot tub didn't work. Pool was dirty and full of the staffs kid's personal toys. No way would you get me in it.
Room was clean.
Parking lot, trash cans were full of trash everywhere. Very disgusting.
Vending machine didn't work.
The staff was putting breakfast away before the time was even over when we got there. She didn't bother to bring what she put away backk out.
If we hadn't booked prior, we would never have stayed here, will never again.

Partner

4/10

Poor

09 Jun 2026

Amanda

No staff to be found to get any help the pool outside is not usable has no water!! The hot tub has cold water in it!! The beds in the rooms are as hard as bricks. People standing at the doors smoking weed and letting the smoke enter the building. This is not a place we will return to.

Family_with_children

4/10

Poor

08 Jun 2026

Michael

The hotel is run-down. The outdoor pool was empty and looked like it was abandoned years ago. The hot-tub was broken. The sauna was broken. The indoor pool was freezing, full of bandages and towels. The breakfast was meh. The rooms were just old and a little dingy. TV didn't work. About the only good thing was leaving.

Friends_and_family Family

4/10

Poor

08 Jun 2026

Elizabeth

Room was actually in another building across the parking lot, so not very friendly for the pool or breakfast! Was not informed of this until check-in. Property was run down, dirty & outdated. Television internet did not work well. I would not stay here again.

Family

8/10

Excellent

07 Jun 2026

Dustin

I always inspect hotel rooms the minute I walk in. Mine was very clean. The a/c kept a cool 67°, however it can be loud when running (but I love having fan noise when I sleep, so It didn’t bother me). Speaking of sleep, the bed was extremely comfortable, and the sheets were clean. In the bathroom, everything was very clean. The property is aging, which showed in the bathroom the most. The shower head would no longer swivel up or down. That made taking a shower interesting and challenging. I stayed on a weekend. It was quiet, and everyone was respectful. The indoor pool looked nice, however, I did not have time to try it out. I thought it overpriced, as the property is in need of some major renovation fixes and upgrades.

Self

4/10

Poor

05 Jun 2026

Richard

Room was clean. No phone to call front desk for assistance. No directions available to explain electronics, where the ice machine was located? Necessitated three trips to speak with the front desk personnel. Lighting was poor, switches that did not work, or no switches, two receptacles with no light bulbs. I did find it ironic to find a travel magazine showcasing the amenities of Topeka, KS. in the room.

Self

6/10

Pleasant

04 Jun 2026

Jeffrey A

Well the air in the rooms did work good, a little noisy, out door pool was out of order and the same for the hot tub , washing machines were both out of order did not try the dryers, the carpets hadn’t seen a vacuum in several days the continental breakfast was fine, it was no 5 star hotel, price was ok, WiFi was mirroring your phone to the tv? staff was friendly and they did have free coffee available all day that was a plus

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Kayla

Staff was great and friendly. Hotel was clean and beds were comfy!

Friends_and_family Friends

8/10

Excellent

29 May 2026

Jennifer

It was nice.

4/10

Poor

29 May 2026

Michelle

It was very clear that the bathtub hadn’t been cleaned, had black hair in the tub, drain and on the wall. Blue streak of either body wash or shampoo on the shower wall. Hot tub wasn’t working, didn’t state this in their listing.

Friends_and_family Family

4/10

Poor

27 May 2026

Alexandra

tape around the AC heating unit.The smell in our room,No elevator on the premises.Bath tub looked chipped in areas.This hotel needs a make over!!!

Family_with_children

4/10

Poor

26 May 2026

Teresa

The hot tub was not working the inside pool was cold the out side pool is empty! Beds and sheets are stained up !! My towel rack was broke , the bathroom air suction vent was out ,! the showers whistle while showering! Vending machine was empty , soda machine gave wrong flavors sodas ,Wifi was weak ! Went to The exercising room there was all haor in sink like someone shaved on it !! It was not worth 100 a night but we made the best of it !! But never again ! Wil we be back

Family_with_children

4/10

Poor

24 May 2026

Beverly

The light above the sink only worked when it felt like it. The bathtub was dirty all around the drain. The drain looked a little green. There was a clock but it didn't work. The TV was a ROKU and evidently not hooked up to anything. No phone if I needed a wake up call.
When we returned the door would not open...only flashed red...had to find someone to get the door open. There was an ironing board in the bathroom...no iron. No coffee pot.
I don't know if I would have used it anyway. The bed skirt was very poorly shoved into the mattress bottom. Breakfast was poor...could not find butter for toast...or for biscuits...there was gravy for the biscuits. Plates were styrofoam and the utensils were small white and looked like the kids should use them.
The girl at the desk was nice.
I don't think I would have a return visit.

Partner

4/10

Poor

15 May 2026

Sandy

Thought we were getting a nice room and paid up for it. It was very dated and smelled adly of smoke. Should be priced about half of what it is. Bed was comfortable. Breakfast smelled good but we didn't see it or eat there. Overall was disappointing

4/10

Poor

11 May 2026

Robert

There was snot on the wall, there were Mexican talking very loudly right outside our window at midnight, loud music at 7:00 am . One of the bedroom light fixtures was out, tv didn’t work, the bathroom fan was obnoxiously loud and looked like it was about to fall out of the ceiling.
Other than all that fine

Partner

6/10

Pleasant

11 May 2026

Robert

Bathroom exhaust fan was broken and had been broken for a long time. The bathroom faucet water would only trickle out - hot or cold water. Hallway carpet needs replaced.

Self

6/10

Pleasant

11 May 2026

Richard

Jacuzzi was unusable, the pool was \"ice cold\" but refreshing, the room smelt like a dog, before our dog ever stepped in the room. The room was good enough and the price was alright.

Pet

4/10

Poor

09 May 2026

Doris G

Bad smell. Shower didnt work and no hot water in tub.Hair dryer didnt work. These were just a few things.

Partner

4/10

Poor

09 May 2026

Jan

While checking in we noticed the hoses running around the indoor hot tub and pool which were out of order. That was one of the reasons we selected this hotel.
Then we got to our room and the ice machine was broke and nothing in the vending machine, you had to go to the main building across the street. I tried to get change for the \"Only Accepts $1 bills \"pop machine and the front desk had no change available!! When entering the main door to our building the couch was so disgusting I could find a better one on the street!
The room itself was not bad but we had reservations for two people and they put two towels in the bathroom. The door didn't close by itself you had to pull it hard to get it to latch but the cards did work once it was locked. The outside door never did lock because we went out to the car several times at night and didn't have to use a key card. We didn't read the other reviews until the day we were starting our trip but you can bet that will be the first thing we look at from now on!!
Overall, this is the second baymont we have stayed at this year and I guarantee that it was enough to make it our last!!

Partner

4/10

Poor

09 May 2026

Kathy

Parking lot is small, narrow and pot holes. No good if you have a trailer with a bike. Not very clean, outdated rooms. Hair in the shower. Dirty exhaust fan. Small beds, they claim are queen. Over priced for what they offer.

Partner

8/10

Excellent

06 May 2026

Richard

Clean room. Good staff

Family

2/10

Poor

03 May 2026

Deborah

I wasn’t pleased at all they advertised pool and hot tub the hot tub was not working and it was not posted and the service was terrible I will not recommend this place

Friends

4/10

Poor

28 Apr 2026

Craig

the property is in need of repairs in so many ways. not clean. temperature in the hallways were like a furnace on April 26 2026. no hot water for a shower , television service was not working

Business

2/10

Poor

18 Apr 2026

Jennifer

The staff all seemed friendly but the place was filthy. We skipped the breakfast based on the fact we didn’t think they washed their dishes enough to be sanitary. The wall behind the bathroom door had human poo on it, and the water wasn’t warm.

10/10

Exceptional

17 Apr 2026

Melissa

Room great temp

Partner

4/10

Poor

30 Mar 2026

Norma

The pool and hot tub didn't have hot water usage,so we couldn't enjoy either one.Our showers were lukewarm.I will not go back.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Sean

The hot tub was broke , the hot tub was the reason i booked at this property and disappointed to find it broke when we went to check in

Family

2/10

Poor

21 Mar 2026

Tara

We left before we even unpacked. The shower was dirty and had pink stains, the lock on the door to the building was broken and the door was blowing open and the interior latch to the room door was also broken and there was cardboard put over the peekhole in the door.

2/10

Poor

20 Mar 2026

Justin

Had to move rooms twice due to dirtyness. Lights were off in the lobby when we arrived.

Business

6/10

Pleasant

16 Mar 2026

Wendy

Room was ok, except leaking faucet on the sink. Indoor pool was very cold, hot tub was not working.

4/10

Poor

16 Mar 2026

Dorothy

Staff was helpful but all vending machines and ice machines were out of order. The reason we picked this hotel was there hot tub and indoor pool both we could not use because they were out of order also, they gave a great breakfast but didn’t have half the stuff they normally do. See we have been going there for years and never had a problem but this year not happy at all. They did say hot tub would be ready by April so I will be checking on that. I just wish when we booked they would have sent email that hot tub was not working. For price it was overall not to bad our bed was sinking in middle so hubby and I slept right up against each other.

Partner

6/10

Pleasant

08 Mar 2026

Billie

Pool wasn’t open. TV didn’t work.

4/10

Poor

07 Mar 2026

Leeann

Hot tub was broken and pool was freezing cold

10/10

Exceptional

04 Mar 2026

Leeann

Pool is cold and hot tub broken

10/10

Exceptional

23 Feb 2026

Nicole

Very nice

4/10

Poor

04 Feb 2026

James

Pool area cold unable to swim. Hot tub broken. These were two main reasons we chose this place. Room has patched holes in wall multiple lights either broken or missing bulbs. We stayed in an outer building from main building it has a couch in the common area that looks like something someone grabbed from a curb somewhere. Will not be back

Partner

4/10

Poor

22 Jan 2026

Chris

Staff were good to deal with. Friendly and helpful. The room and building conditions were disappointing. Missing lamp switches, no shower curtain, outside doors dont latch or lock on the building we stayed in. I acttually had to duck a door closer that was detached and hanging from the door frame (I tightened the screws with my fingers so someone else woulsnt hit their head) The TV in the room wouldnt hook to the internet so there was no TV available. There werent any hygiene products for a shower or even wash our hands. Pretty disappointing for a Baymont Hotel

Family

10/10

Exceptional

30 Dec 2025

Russell

Yes! And nice staff.

Leisure Family

6/10

Pleasant

23 Nov 2025

James

Very minimal services. Not very handicap friendly. Hot water does not come very quick due to hot water tank being in a different building. Walls are thin. Phones in rooms did not work. Most lighting was unplugged when entering room. Staff was nice. Breakfast minimal choice. I know it was off season for the hotel. But when arriving the place looked closed down and not open.

Leisure Partner

6/10

Pleasant

12 Nov 2025

Jacob

Great value!

6/10

Pleasant

09 Nov 2025

Celeste

The room was in good condition and the staff was terrific.

Leisure Family

2/10

Poor

05 Nov 2025

Kayla

Hot tub out of service, same as pool . When told that these 2 accomodations is what also drew me to reserve room the receptionist said well it is out of service but if you want you can use it. Knowing it wasn't allowed. Of coarse grandchildren did and water was way to cold. Not useable. The lady at front desk approached my 16 yr old grandson asking him if he had connection on getting weed for her. We also came back to our room from an outing and are room door was open. Someone with key card had to of done it which would have only been one of the staffs. And of coarse that was denied. It was noticeably opened. Anyone could have just walked in. We made sure the door to our RM was secured before leaving. No one on that staff ever came to us asking if we needed cleaned linen or towels. I had to ask for them and toilet tissue. No providing of room service or asked if we would like room service cleaning while during or stay. I reserved this RM for my daughter and grandchildren. When I went to visit them, I have a service dog, the lady on the phone, when I put in complaints tells me that my dog was not allowed and was not on reservation. Of coarse not, the stay was for once again my Daughter and grandchildren. I explained to her about my dog was my service dog and she told me still it wasn't allowed and that because of me bringing it to the room while on a visit with them it would possibly taken off my card off 500.00. No call backs from owner.

Friends_and_family Family

6/10

Pleasant

03 Nov 2025

Theresa

We booked this hotel mainly for its great pricing and the fact that it showed “pet-friendly rooms” when reserving online. However, the website wording is confusing — it appears pets are allowed, but when you pre-check in, you’re required to sign an agreement saying no pets and that you’ll be charged $250 if caught with one. Expedia helped us sort it out, and the hotel ultimately accepted our small dog (under 20 lbs) for a flat $40 fee instead of $25 per night, which we appreciated.

When we arrived between 9:30–10 pm, the lobby door was locked. There’s a doorbell outside, but it took several tries before someone came. The front desk attendant, who spoke limited English but was kind and helpful, explained that we were supposed to call the number on the front desk — which, of course, we couldn’t see from outside. The number listed online only went to a voicemail that wasn’t set up.

The breakfast the next morning was surprisingly good with several options, which was a plus. However, both exterior doors were broken and had to stay unlocked, which didn’t feel very secure. The entry area had an old, dirty couch that made the place look run-down, and the ice machine and vending machines were out of order or empty.

Our room itself was mostly clean, but it smelled a bit musty (likely from being a pet room), the air conditioner never really cooled the space, and we did find one ant in the bed. The TV setup was odd — it’s Roku-based, so you have to log in with your own accounts for st

Leisure Pet

6/10

Pleasant

02 Nov 2025

Kathleen

Room was alright.. staff was polite.
Hot tub was down for repair. Indoor pool has peeling paint at the water level and is not heated. ( water was too cold to swim. )
At breakfast we got a glass of orange juice & apple juice.. both juices had dead fruit flies floating in them.
I booked the room for my grandson's 19th birthday.. He was disappointed.

Friends_and_family Family

6/10

Pleasant

27 Oct 2025

Robert

Okay. Low price, adequate facility.

Leisure Self

2/10

Poor

25 Oct 2025

Kylie

Rooms were dirty, stains on the sheets, and missing light bulbs. Beds were stained. Sheets were torn in some parts. Security cameras hanging out of wall….

2/10

Poor

25 Oct 2025

Danny

Day staff very nice. Pool unswimable . Hot tub cold not working, Door entering building not closing properly. Anyone can enter building, no screen on Window . Ac would quit working during night. Making it hot a stagnant. Hallway was as hot a desert. Surrounding restaurants warned of bed bugs. No house keeping. We were there 5 days no trash taken out, no clean towels, if wanted them you had go to office to get them. Looks like public hair on ceiling. Just completely outdated and dirty. BEDS LIKE SLEEPING ON HARD FLOOR. Only thing good was the lady at desk during the day.

6/10

Pleasant

05 Oct 2025

Michael

Yes

Business

2/10

Poor

04 Oct 2025

William

This property is in disrepair and it’s obvious the owners are not putting money back into it. Outside entrance door had broken security. Entry capers dirty. Ice maker didn’t work and vending machine was empty so I doubt the ice maker just broke. Bathroom sink had no stop and faucet had end piece removed so water sprayed everywhere. Chipped paint, rust in doors. Again obvious they’re not investing in the property and definitely not stay again.

Friends_and_family Family

6/10

Pleasant

04 Oct 2025

Jacqueline

The. People Was Nice. But we were. There. Three days and. Never. Got. Our. Room clean no. Trash. Empty. No towels. Or. Toilet. Paper unyil. I. Had. To. Call. For. Some.

Friends_and_family Family

6/10

Pleasant

02 Oct 2025

Jack

Breakfast was cold
No towels brought the room. You had to ask for them

Friends_and_family Friends

10/10

Exceptional

29 Sep 2025

Joyce

Clean room
Comfy bed
Quiet area
Good free breakfast
Staff freindly and helpful
Pool cold
Hot tub nice

Partner

10/10

Exceptional

29 Sep 2025

George

Front desk staff was awesome. Pool water was to cold to swim in and was a disappointment.

Leisure Family

4/10

Poor

28 Sep 2025

Annette

Upon check in the area around the parking lot was trashy. The bedroom was 77 degrees when we checked in. It was hot. The phone didn’t work to call so we pushed it down to 61 which was the lowest you could turn it. If it wasn’t 930pm and getting in after a long drive I would have got another room. After about 2 hours it cooled off some but didn’t keep up anll night long. Also there was a used dirty towel hanging on the backside of the bathroom door. Breakfast goes until 930am and there were hardly any eggs no biscuits and 2 pieces of sausage left.
Place was on the trashy side which is sad because usually Baymonts are normally nicer. We will not be back

Leisure Family

2/10

Poor

27 Sep 2025

Paul

Air conditioning didn’t keep room cool. No hot water for shower. When I let the front desk know they said let the tap run 10 minutes. It was more like an hour. I left the hotel early. Absolutely miserable experience. I’ll would not recommen! I wil never go back. One of the worst hotel experiences I’ve ever experienced

Self

6/10

Pleasant

27 Sep 2025

Tammie

People living in their car outside. Place is very run down. The building smelled like a pet store. Room also had the odor. Room was not clean and hair on the comforters.

Leisure Family

4/10

Poor

16 Sep 2025

chris

It was quiet . Breakfast was below average, food seemed as tho it was all left overs from day before . Had to go store as no conditioner was provided. You can tell building was old and had some updates but really felt a shiny sticker covering up faults/issues .

4/10

Poor

16 Sep 2025

Jessica

The mattress was stained, there was blood on the sheets and mattress cover, when I reached out to the front desk for clean linen, I was asked to come get the linen which I understand it was breakfast time. I was then asked to bring back the linen to the front desk which I was in the understanding that housekeeping would have picked up the linen. The hallway has a strange odor to it can't quit put my finger on what the smell was. The room smelled nice but seemed as though they were trying to cover up a smell in the room.

Leisure Family

6/10

Pleasant

15 Sep 2025

Shelley

Everything was ok. The room was clean. The bed was very uncomfortable it had a dip in the mattress. The indoor pool felt like Alaska! The spa was Luke warm. The only one good thing it was away from all the noise!

Leisure Partner

2/10

Poor

14 Sep 2025

Darlene

Not friendly, nothing worked in the room, I definitely wouldn't recommend it. Tiny toilet paper rolls, too small Kleenex boxes, electric went out once. Extremely unfriendly people that run it.

Leisure Friends

6/10

Pleasant

12 Sep 2025

Teri

The room was not terribly clean, and we refused to take a shower in that filthy bathtub. We also skipped the free breakfast and went to a restaurant because the dining area was not clean or sanitary. There seemed to be a lot of things not in working order throughout the hotel, including the outdoor pool and the hot tub. We could have stayed in a Motel 6 for a much cheaper cost and probably had a better experience.

Friends_and_family Friends

4/10

Poor

07 Sep 2025

Verified traveler

Disappointed to Satisfaction

THe pool was ice cold, hot tub ice cold, sauna didn't work, breakfast food not good except waffles and coffee and muffins. The men who operate the hotel were very nice and respectful. They can't help there was a problem with hot tub and pool as workers need to still come and fix. It was such a disappointment because we really wanted to get into the pool. The manager gave us a $50.00 discount off the bill. This was very acceptable to us and even though we were upset when we arrived, we left satisfied with the discount. Give them a try. Call first and make sure what you want is working before making reservations.

Friends_and_family Friends

8/10

Excellent

31 Aug 2025

TRACEY

Limited parking

Leisure

6/10

Pleasant

31 Aug 2025

Charolette

The hottub was cold. The hallways smelled liked sewage.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Melody

Check in was quick, was ready to get out of the car.

Leisure Partner

2/10

Poor

24 Aug 2025

Andrew

Property was not as depicted in pictures, pool was not functioning. Property was run down and virtually vacant. Did not end up staying at property, tried to cancel, attendant said hed issue a refund to Expedia, then didn't answer phones for Expedia to validate return. Did not stay or check in to property.

Leisure Family_with_children

10/10

Exceptional

24 Aug 2025

Beverly

Window ac is noisy. Hair dryer ran for 2 minutes then went off.