Name: Relax inn by OYO Greeneville Near Hwy US-321
Address: 121 Serral Drive, Greeneville, 37745, US

8/10

Excellent

31 May 2026

Lisa

We were pleased with a reasonable priced room with king bed new looking carpet and no bad smells or issues with room. Glad we brought extra coffee & tea but it had basic coffee 2 cups provided. Ice machine at hotel was broken but was glad we stayed there

Partner

8/10

Excellent

25 May 2026

Darrell

Staff was friendly, rates were good for the room I got. The hotel is older, but the room was clean…I had a Non-smoking room, but the room still had an odor of smoke, I didn’t ask for a different room because it wasn’t a really strong odor but was obvious that it had been a smoking room at one time

Self

2/10

Poor

23 May 2026

Sarah

First at check in You have to use telephone to even check in, the lady was rude. Guess what, no ice or washing facilities. The room was really thread bare, and just rough. I booked for 2 days, however decided to leave in the afternoon before the second night. I saw a roach, I was done. locked lobby, no way in. So I left, couldn't properly check out. This place is a dump. Pay $40 more, stay at the quality inn.

Self

8/10

Excellent

18 May 2026

William

Good

Partner

6/10

Pleasant

12 May 2026

Anthony

Thankfully there are restaurants and shops nearby.

Self

8/10

Excellent

06 May 2026

Nola

Room was dated but very clean, beds were very comfortable, nice to have refrigerator and microwave the only problem we had was losing signal to tv, it would shut off after 15 minutes and need to be rebooted.
Close to restaurants, golf courses and stores.

Friends

6/10

Pleasant

19 Apr 2026

Edward

The front desk person was not very friendly at all. Ask me for $20.00 cash deposit and said it would be return when i checked out. I told we were leaving at 6:30 am and would someone be there to give me my money back. She did give my money back. We had booked a king size bed and she tried to give us a twin. We ended up with 2 queens.

Partner

4/10

Poor

24 Mar 2026

Matt

I dont like leaving negative reviews but we booked this for an unexpected trip to Greenville when other hotels were booked. Lobby stays locked, you have to call someone from outside to open it. Walked in the room, took one look amd smell and walked bacl out. There was almond on the floor right as we walked on... bathtub had shaving cream on it.. bathing towels were basicslly hand towels. Room smelled of must and old cigarette smoke.. Its a great location.. but that os the only good thing. With an overhaul thos place would be worth the budget money.. but as it sots.. i would never go back. We did not stay the two nights we booked and drove to Johnson City.

Family

6/10

Pleasant

24 Mar 2026

Elizabeth

Shops and restaurants are nearby. Checking in was awkward. Poor signage. Room was very clean. Shower was super hard to turn on. It needs minor maintenance. I didn't like the road noise.

Partner

8/10

Excellent

22 Feb 2026

Sarah

Nice to find a smoking room, accommodating with pets

Self

8/10

Excellent

21 Jan 2026

Kyle Allyson

It was good enough for a one night stay. The bed was a little to firm for me. But otherwise, it was peaceful and spacious. Ice macine is broken and needs to be fixed especially for guests that need it.

Partner

2/10

Poor

20 Dec 2025

Jose luis

No good

6/10

Pleasant

04 Dec 2025

Sarah

This a great budget stop.

Business Self

8/10

Excellent

28 Nov 2025

Lih-Sin

The inn allows my dog to stay, and the room position makes it easy for my dog to go out to pee.

Leisure Pet

10/10

Exceptional

26 Nov 2025

benjamin

Was over all a good stay

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

benjamin

Was an overall good hotel. Had issues but nothing that any other hotel doesn't have

Friends_and_family Family

2/10

Poor

18 Nov 2025

Christopher Alan

They stole our money! What happened was at check in they made us pay a $40 cash deposit and then weren’t available to give us in the morning when we checked out… the horrible experience left me not wanting to go there again for sure.

Business Family

2/10

Poor

19 Sep 2025

Tammy

Never Again.

Relax inn is no place to relax. The beds were like a torture device. Housekeeping would knock over and over even after we said that we didn't need service ,she would stick her head in and look around like a giraffe. The curtains looked like they had been in a slasher movie. The carpet and room smelled like the toilet overflows and they never clean it up .The sign outside said new management. I would have hate no see the old. I can't imagine worse. Unless they also worked at The Bates motel.

Business

8/10

Excellent

15 Sep 2025

Kimberly

Nothing Fancy, just CLEAN and QUITE

Room was clean, bed was comfortable, staff was very friendly. Place is nothing fancy, but it was clean and quite.

Partner

8/10

Excellent

07 Sep 2025

JACK

Big room and excellent location!!!

It had some nice upgrades recently which was nice and the size of the room was very nice!!! Excellent location and very convenient!!!

Partner

2/10

Poor

04 Sep 2025

Shelly-Ann

123

8/10

Excellent

18 Aug 2025

Sandra

Didn't like no ice machine to rooms needed fix up things looked un professional

Business_and_leisure Friends

10/10

Exceptional

17 Aug 2025

Celena

College mom

I was there taking my son to Tusculum University just stayed for two days. It was somewhere to sleep. It wasn’t bad the front desk receptionist. She was very sweet and helpful. Told me about some restaurants in the local area.

Business

6/10

Pleasant

03 Aug 2025

Greg

I liked that the room has been partially remodeled. The fluorescent light above the sink only works intermittently.

Leisure Partner

8/10

Excellent

18 Jul 2025

Susan

We enjoyed our stay

We stayed here for 3 nights. When we arrived the office was locked,but someone came quickly and let us in. We had reserved this room well in advance, probably over a month prior to our arrival. At that time we had requested a ground for a room, as we have a service dog who needs to be taken out periodically, and we didn't want to navigate the stairs every time. We had no choice but to settle on the upstairs room. The room was clean, the towels had the nicest scent to them. The room was a little outdated, but everything function as it should. There was a microwave , coffee maker and a small refrigerator in the room.
My husband noticed the stain on his sheets and requested that they be changed. The housekeeper came right up right away and changed the sheets for him. Overall this was a good place for us to stay. This hotel could be exceptional with a few upgrades. They also should pressure wash the sidewalks , stairs and balconies to freshen them up.

Business

2/10

Poor

02 Jul 2025

Hayden

This hotel is disgusting. I was promised a non smoking room and walked in to find burns on the comforter. I knew it wouldn’t be great - but it was beyond bad. The employee behind the desk admitted that it likely comes through the floors from other rooms. Avoid at all costs

8/10

Excellent

29 Jun 2025

Joe and Diane

Prices are great

Business_and_leisure Partner

10/10

Exceptional

29 Jun 2025

Debra

It's a good place to stay rooms we're cleaned and nice

Leisure Partner

2/10

Poor

28 Jun 2025

Layonda

Dirty bathroom

Bathroom was nasty no iron
TV didn’t work

But you pay for what you get

Business

10/10

Exceptional

23 Jun 2025

ISMAEL

Muy buena

Business Friends

2/10

Poor

22 Jun 2025

Peggy

It was an absolute disaster when we walked in the room. We went back down stairs to get a refund and leave they refused to give a refund. Don’t recommend staying there!

Leisure Family

2/10

Poor

20 Jun 2025

William

First You have to stand outside in the open ..even if it's raining to get checked in if the office is closed..for how long is up in the air.. 30 min waiting for someone to come to the window is not unusual .second you will be charged a cash deposite. Third you are not allowed visitors in your room..there is also a curfew ..please don't do it...

Partner

2/10

Poor

14 Jun 2025

Ladarious

Lady at the front desk was fairly rude and disrespectful, her husband was very nice and got me checked in and checked out. Will only stay again if the husband is at the front desk

Business

4/10

Poor

29 May 2025

Joseph

Trouble communicating at check in. Room reserved was not available. Cash deposit was required at check-in????
Room was musty smelling and not in very good overall shape. Just a basic place to rest and shower. Will not stay there again.

Partner

8/10

Excellent

26 May 2025

Gene

Nice and clean! Friendly staff

Leisure Self

8/10

Excellent

21 May 2025

Philip

Easy check-in. Lady at desk was very polite. Room was clean. Needs a little updating but comfortable. Soap/shampoo was chintzy but I guess I could have asked for more.
I would stay here again.

Leisure Friends

2/10

Poor

18 May 2025

William

Room was dirty. Curtains were hanging off the windows. Lock was broken. Bedspreads were stained. Just general bad place

Friends_and_family Family

10/10

Exceptional

30 Apr 2025

Kevin

Friendly people.

2/10

Poor

26 Apr 2025

Alexander

Never stay here

Had strange people walking outside our room all hours of the nite looking bug eyed and strange. Also our ceiling had spats that was chipping away in big chunks

Friends_and_family Family

8/10

Excellent

16 Mar 2025

Deb

It is in walking distance of everything you need, from grocery shopping to dining. The staff is friendly and helpful. I am working in the are and am staying here another week or until the project is completed.

Business Self

10/10

Exceptional

16 Apr 2020

Denise

Great value when you're passing through town

Knights Inn is a solid and safe choice if you're just passing through and need a night to stay. Many food options are nearby. The room is quiet until the next door car dealership opens and pipes announcements on the loudspeaker.

Business Partner

2/10

Poor

22 Jan 2020

Verified traveler

The man behind the counter was obviously inconvenienced by having to check us in. He did not speak to me other than \"sign here\" no matyer how friendly I tried to be.

The room was extremely dirty and most things in it were broken. There were not enough pillows on each bed to even accomodate 2 sleepers per bed. Also only 1 towel and wash cloth were in the room. When I went to get more, it was another inconvenience for the man.

Overall a very bad experience. More care should be taken in the hotel and staff to be proud of your hotel even if it is not a 5 star hotel.

Business Family_with_children

8/10

Excellent

15 Oct 2019

Verified traveler

Property was clean and spacious. Good value for the money.

Friends_and_family Partner

2/10

Poor

07 Oct 2019

Pablo

Truck stop Inn Don't go there ever ever ever never
It is terrible

Friends_and_family Family

6/10

Pleasant

01 Jul 2019

Verified traveler

Meh

Friendly service but a little pushy in check out. Calling room at 10:00 to see if we are checking out

Partner

10/10

Exceptional

24 Jun 2019

David

Visiting friends 👭

We had a good night

Partner

8/10

Excellent

29 May 2019

CAROL

No breakfast

Partner

2/10

Poor

27 May 2019

Christina

Unclean and Uneasy

Miserable. Didn't even stay the night! My friend and I were on a girls' trip with our children (2 mos, 3 yrs, and 10 yrs).
We arrived around 10pm and checked in. We got the girls situated in the room, and less than 5 minutes later I ran back down to get our bags and there were two sketchy women trying my car doors. So I moved my car to the other side of the building and two men drove by several times and parked nearby and proceeded to walk back and forth the parking lot, loitering, until I felt so uneasy I went back up to the room.
Meanwhile, my friend was disgusted with the lack of cleanliness, from stained bedding to bugs in the bathroom.
Needless to say, we were there less than an hour before we packed the car back up, checked out at the front desk, and left!
Be warned!

Family

4/10

Poor

11 May 2019

April

Don't stay there

Nasty dirty socks in room froze ice in fridge. Give you what they want you to have not what you ask for

Partner

6/10

Pleasant

08 May 2019

Kevin

Going downhill

We've stayed at this motel several times and have noticed a need for repairs and/or maintenance but this time our room was really needing attention. There were water stains on the ceiling near an outer wall indicating a leak from outside. Wallpaper was starting to peel off the wall in a couple of places. The exhaust fan in the bathroom barely turned so couldn't function and the housing was filthy inside with an appearance of mold in it. There were 2 microwaves in our room because 1 didn't work. Why leave it there? The arms on one of the fabric covered easy chair in the room felt somewhat sticky, definitely needing a good cleaning.

Partner

10/10

Exceptional

22 Oct 2018

Azhar

Good place to stay.

Location was very good, customer service was excellent.
Breakfast was promised by the booking site, at hotel it was refused and told we do not provide breakfast since 5 years.
rooms are very spacious.

Partner

6/10

Pleasant

17 Oct 2018

Alan

Out of the way

It was a port in the storm. It was 17 miles off our main route and had we not booked on line we would have canceled in lieu of one closer to our route. It was quite and clean and comfortable

10/10

Exceptional

08 Oct 2018

Verified traveler

Staff was very friendly and professional. Hotel room was clean and neat. Fridge and tv were new.
Hotel is older, yet well maintained.

8/10

Excellent

06 Oct 2018

Gary

Right price and location for our one night stay. As expected

2/10

Poor

04 Oct 2018

Verified traveler

Trash found behind the tv, in the chair, sheets smelled unclean. Mold around air vents. No hot water in the sink. Walls seemed to be paper thin. Could not rest due to noise.

6/10

Pleasant

01 Oct 2018

doug

Clean and comfy

They did not have”breakfast “ as it states on Hotels.com. Older motel needs remodeled but clean and large room. Mattress comfy but for plastic which made it hot. I would stay here again.

Partner

10/10

Exceptional

23 Jul 2018

Kevin

Another good stay

We've stayed here several times and will continue to do so when we come to Greeneville. We like the large room and cleanliness. Even though it may be a bit dated, it's a comfortable and very affordable place to stay.

Partner

8/10

Excellent

18 May 2018

Verified traveler

Good deal

Good hotel with a low price. Quiet, large rooms, great place for our dogs to walk too.

8/10

Excellent

03 May 2018

Verified traveler

Jacuzzi tub was what I was looking for. Breakfast was not very much,but I came to get in Jacuzzi tub and sleep.

8/10

Excellent

17 Apr 2018

Sarah

Overall would recommend

Nice rooms and nice staff the only thing I dont like are the beds they are rock hard and uncomfortable

Partner

6/10

Pleasant

16 Apr 2018

Verified traveler

The hotel was clean and people were friendly and it was close to restaurants and Walmart. The down side was the hotel needs major updating.

6/10

Pleasant

23 Jan 2018

Timothy

Right price

As expected for the price. Nice beds. A bit noisey since it's near the highway but only til about 10. Only complaint was they need bigger towels. But good stay especially for the price.

2/10

Poor

20 Jan 2018

Randy

I have stayed here alot but this is the first time I was disappointed it was cold in the room and I couldn't get a shower or shave very disappointed

4/10

Poor

04 Jan 2018

Tom

Outdated and disappointed

Room accommodations were outdated but relatively clean. The bed was like sleeping on springs. I have had better experiences with hotels at half the cost.

2/10

Poor

02 Jan 2018

Verified traveler

Rude Operator

The hotel owner/operator was rude and double charged me for the room. In addition, he tried to deny service dog entry to the hotel.

Family

8/10

Excellent

25 Dec 2017

Tammy

Nice room

The rooms where nicer and clean.

Family

6/10

Pleasant

08 Dec 2017

Verified traveler

Needs more pillows (3 for a king size bed is not enough), needs better pillows (the ones we had were “broken in”), needs an updated hair dryer from this millennium.

6/10

Pleasant

24 Nov 2017

Wyndi

Local hotel, newly updated

Local hotel, newly updated. No frills, no breakfast, but clean. Request to stay on the back side of hotel, its exterior entry and you can hear road traffic. Though there is not a lot after about 10pm.

6/10

Pleasant

30 Oct 2017

Kevin

Gone downhill!

We've stayed here twice before and know not to expect luxury but at least it's always been clean before; not this time! The former bathroom exhaust vent was disgustingly loaded with dirt (only a light in the hole, no working fan or vent cover), there was mysterious stains that looked like blood spatter on the wall by the vanity, along with other stains on one of the lampshades, and even an obvious spot that also looked like blood on the bedspread, but turned out to be food debris that mostly scraped off.

Partner

4/10

Poor

23 Oct 2017

Diane

Moldy shower curtain, broken chair, 3 tiny pillows for a king size bed. Wasn't impressed.

8/10

Excellent

19 Oct 2017

Verified traveler

great desk help

10/10

Exceptional

08 Oct 2017

JACK

Nice big room and great location!

Nice big room and comfortable bed. Plenty of places close by to motel. Great location!

Partner

8/10

Excellent

24 Sep 2017

Tracy

Fairly ok

Being that the hotel is at least 30 yrs old, its in pretty good shape. The bed was comfortable and the room was very clean...surprisingly. It is VERY dated. The tiny old woman who checked me in was awesome!! Worth the $50 a night.

6/10

Pleasant

13 Sep 2017

Mary

You get what you pay for...

it was fine, it was clean and we'll maintained. No frills..

4/10

Poor

26 Aug 2017

Joshua Foulks

great. except for the loud drunks about 6 doors down being a disturbance at 2AM

Partner