Name: ANEW Hotel Witbank eMalahleni
Address: 167 Jellicoe Street, Emalahleni, 1035, ZA

2/10

Poor

29 Dec 2025

Mpho

The carpets were dirty and I felt like they only clean the inside, the outside stoep was dirty as well.
The sleeper couch needs to be changed as well, they are too old

Friends_and_family Family

6/10

Pleasant

14 Feb 2024

Sylvester

Good day.
My stay was perfect thank you,however you need to update your furniture and baths.

Friends_and_family Family

4/10

Poor

11 Aug 2021

Verified traveler

They did not recognize you guys (Hotels.com) as an active \"third-party\" agent. This led to a delay in finalizing my check-in to the hotel. Also, I was never informed of the breakfast times and venue, so I missed the breakfast (I take partial responsibility for not asking though).

Self

10/10

Exceptional

01 Aug 2018

Sherence

It was remarkable

It was fantastic

Partner

8/10

Excellent

14 May 2018

Verified traveler

Good rooms,poor service

When I checked in is was a circus.
They first insisted that I donot have a valid booking,and after some time they found the booking but insisted that the booking was not paid for even after showing them proof that it was fully paid for.
They eventually put a hold on my credit card for the booking amount.
This was one of the most embarrassing experiences I ever had.
The hotel and room was neat,clean but customer service was bad

8/10

Excellent

17 Apr 2018

John

Americans touring beautiful South Africa

We picked this hotel because of its location on the route to Kruger and the positive ratings. The area around the hotel was dark and a little scary as we drove up, but the parking lot was well guarded. Initially we felt a little out of place but the warmth of the staff made us feel very welcome. Dinner and breakfast were both very good.

Partner

6/10

Pleasant

08 Jan 2018

Verified traveler

Quantity, not quality!

Went to visit my brother in Witbank. Family came over to spend time at the apartment but there was not much to entertain with. Kitchen had fridge and microwave but no dishes or even glasses or a cloth to wipe spills with. Bathroom had a damp smell and there was mildew on the wall. Was not impressed at all. It was embarrassing... It was neither a hotel experience (that I usually have and expected) nor was it like other self catering experiences. I will not book an apartment again. For the price, the space is better but the overall experience was dismal.

Family

6/10

Pleasant

27 Nov 2017

Kate

AN acceptable place to stay as highway stop-over

An okay place to stay- we used this as one night stop over after leaving Kruger Park before our noon time flight at Tambo the next day. The location was good in terms of being a quick stop off the highway. If you are using garmin or google maps on your iPhone, the address of this property comes up as in the city of \"Emalahleni\". not Witbank. We struggled a bit to find it.

The hotel service is good and place is reasonably clean but the condition of the room and furniture is aged and a bit worn. This was a turn-off to me. The Wi-Fi was however strong which as a plus.

Partner

10/10

Exceptional

16 Jun 2017

Busi

Had a wonderful overnight stay and appreciate the great service from warm staff!

10/10

Exceptional

18 Apr 2017

Winston

from the moment i walked in the receptionist made me feel at home all the time andbthey made me feel free to ask them anything i didnt understand. they were very friendly. the room was great and clean. perfect and the hotel stuff was wonderful. always smiling and they were welcoming. it was a great experience to stay at protea hotel witbank.

Partner

8/10

Excellent

03 Apr 2017

Thobile

Pleasant and clean

We stayed there for our wedding night, it was pleasant. The room was nice and clean. The staff were very professional and courteous. The water in the shower was not as hot as we would have liked though. Other than that, we would go back in a heart beat.

Partner

10/10

Exceptional

24 Mar 2017

GJ

Business stay in Emalahleni - well rested

A great deal filled with comfort at a good price

10/10

Exceptional

01 Mar 2017

Masoko

Convenient,clean and safe. Street noisy at night

M stay was amazing and safe. Thank you Protea. The room a located first night had issues with smelly wet carpet. Reported ASME night opened the window and walla mosquitoes feasted on us. But was given another room the next night also got mosquito repellent which ended up not being necessary

Partner

2/10

Poor

27 Dec 2016

Mthobisi

Comfortable and budget

The room was not cleaned the night after, the TV wasn't clear and the booking was meant to have breakfast

Partner

2/10

Poor

14 Dec 2016

Verified traveler

Bad

Clueless staff had no interest in resolving issues of which there were many. Noisy rooms. Lousy Internet. Keys not working despite numerous trips to the front desk.

8/10

Excellent

05 Sep 2016

Lindela

Wrong allocation of rooms for clients.

I had to shift from room 37 to 61 because of the following; 1. Did not have the ablution door. 2. The confirmed room was 36 Sqm and I was given a 22 Sqm room which is no.37. I was happy with number 61 as it is 36 Sqm and had ablution door. That change of rooms inconvenienced my stay.

Family

4/10

Poor

25 Mar 2016

renee

It is just a stop over the catch a plane in Johannesburg. The rooms were small & our shower flooded the whole bathroom. The staff was very nice & helpful. The name of the town changed & the road signs have the new name, not Witbank. You should have made us aware when we booked.

Family

6/10

Pleasant

13 Nov 2015

Charles

A place to stay if you have no other choice

We made same day reservations so we're happy to get a room. The room was clean and bed was ok in a room barely big enough for the bed. We ate in the bar and it took us an hour to get 2 sandwiches and fries. Inefficient is an understatement. The people were very friendly but their accents were so heavy I barely understood half of what was said. And I am sure the feeling was mutual because of my southern accent. The area was iffy but security was obvious.

6/10

Pleasant

03 Dec 2014

Yamkela

pleasant stay

it was a pleasant stay , just that the lift not working . stairs were just tiring but was great staying there.

Partner

10/10

Exceptional

24 Mar 2014

ARNEL VAN WYK

Fantastic service