Name: ANEW Hotel Highveld eMalahleni
Address: Financial Square, Cnr of Woltemade & Mandela Drive, N/A, Mpumalanga, 1035, ZA

10/10

Exceptional

08 Oct 2022

Ryan

👍

Business Self

8/10

Excellent

13 Aug 2022

Mandlenkosi

The stay was perfect I am just concern about vehicles safety when I left there was no one at the gate. I lifted the boom and left without seeing the security

Self

6/10

Pleasant

06 Jun 2022

KE

Not nice

The hotel room needs some painting done.
The other guest were loud, therefore 2AM wake up wasnt great.

Business

6/10

Pleasant

13 May 2022

Gerrit

Good but no working airconditioner- in winter!

All good. Actually a superior hotel measured against other rural town hotels. I could rate it with some of the best.

BUT, the airconditioner was not working in the winter! What upset me, was that there was no effort made to accommodate us with a discount. Even when they wanted to downgrade us to a smaller room, it would be without a fee reduction.
Not a free cup of coffee or free breakfast offer to compensate. Nothing. That ruined it for me.

10/10

Exceptional

02 Jan 2022

Tusani

I had a great time at this hotel. Rooms are clean .

Partner

10/10

Exceptional

30 Nov 2021

Brian

Great stay

The staff is always welcoming and the rooms are great and spacious. They can afford to change their televisions to smart ones.

Business

8/10

Excellent

20 Nov 2021

Verified traveler

Clean and neat

Clean and cosy room. Can do with a bar fridge to make the stay more comfortable.

Business

4/10

Poor

12 Jul 2021

SD

Couldn't sleep peacefully cause there was a lot of noise the whole night

Partner

4/10

Poor

21 Sep 2020

Rea

Checking in took over 30 minutes because I made an online booking. The best thing about my stay was the big and comfortable bed. There was no toilet paper in the bathroom, I had to use my own pocket tissues - room service was no where to be found, the phone just rang when calling room service and reception. The bathroom was not clean. Someone else would have thought there was no hot water - I left the shower running for about 20 minutes until the water was warm, still no room service or reception to advise or help.

Business Self

10/10

Exceptional

16 Jul 2020

Paulette

Amazing

Business

8/10

Excellent

30 Dec 2019

Verified traveler

Hotels.com sends POP late resulting in 30min wait

had to wait over 30 minutes to check in as the person at reception hadn't received confirmation from Hotels.com that the room had already been paid online. Only after about 30 minutes did the hotel receive proof of payment confirmation. Pretty annoying. Apart from that, the stay was fine.

Self

8/10

Excellent

29 Nov 2019

Verified traveler

Convenient for a one-night stopover when travelling between JHB and Mbombela. Loud on a friday night bc drink patrons of the bar were throwing bottles. There were many broken beer bottles in the parking lot in the morning. Be sure to park closer to the security gate/further from the restaurant to avoid the risk of broken glass in your tiresmm.

Business

10/10

Exceptional

09 Nov 2018

Haajira

Amazing staff, great food and a neat place

Family

10/10

Exceptional

21 Feb 2018

Verified traveler

Excellent

2/10

Poor

16 Dec 2017

Verified traveler

Duty manager Unprofessional

I will not book at this hotel ever again,they hire unprofessional people.

4/10

Poor

07 Oct 2017

Zoe

An unpleasant experience this time around

Frequent guest at this hotel but this time there were too many inconveniences. The door was stiff, required much effort to open, room seemed to be under construction, few glitches in the wall, The television remote was completelying faulty. Wasn't satisfied this time

Partner

6/10

Pleasant

02 Aug 2017

Zoe

Not so good service

Options should be given to guests to pick their room choice

8/10

Excellent

02 May 2017

Geoffrey

Hometown Visit

Overall the hotel was very nice. Unfortunately with a window that didn't close properly and a lack of sound insulation the room was very noisy with road and area noise. Free Wifi is a fantastic value add, unfortunately it didn't really work which made it pointless.

Partner

8/10

Excellent

20 Mar 2017

kabelo moeletsi

Convenient,Accomodating and Neat Hotel.

It was a good day,the breakfast was neat,well-presented and delicious.

Staff is very welcoming and great assist.

Family

10/10

Exceptional

12 Feb 2017

eva

We loveto come back

Perfekt for staying the last night for transport to the Airport next day. Also very Close to golf

Partner

8/10

Excellent

05 Dec 2016

Heather

Convenient location and comfortable bed

The hotel room was comfortable and spacious. No bottled water provided and we were unsure of the safety of the tap water. Also, the shower in the nice big bathroom was small and the shower head low for a tall person.

Family

10/10

Exceptional

27 Aug 2016

Verified traveler

Safe and secure.

You gotta eat the buffet breakfast and dinner!
Safe parking with boom gate no problem here. Rooms are great , beds comfortable. Good value would stay again.

8/10

Excellent

23 May 2016

Verified traveler

THUMBS UP

Good room in overall. The shower was very small. Toilet ventilation was limited. Kindly provide toilet refresher.

Partner

10/10

Exceptional

16 Mar 2016

Harry

Excellence a home from home

Friendly exelent staff very clean rooms

10/10

Exceptional

06 Jan 2016

Suelyn

Good value for money

Comfortable and friendly staff

Family

6/10

Pleasant

22 Oct 2015

John

Semi-Luxurious hotel with 3 big faults

Protea Hotel Highveld is a semi-luxurious hotel. The hotel is divided in 2 parts. The main part is where the reception is, however they claim it is the noisier section, but I must admit I heard nothing. The second section is across the parking area which is only rooms and they claim to have less noise. The positives are the room is good; quality of furniture and bedding is very good. Very good desk with plug on desk for businessman. All rooms are air conditioned. They have a large bathrooms but only a shower, toilet and a small basin with almost no shelf space. Only about 50% of the room is being used and the other 50% is just open space. Supper they tend to push you towards carvery, however you can insist on ala carte. The 3 big faults for me is a) there is no lift and many stairways, not suitable for the elderly or disables unless you insist on a ground floor room ahead of time. B) With all the space in the bathroom, more shelf space could be fitted to put your toiletries on. C) my biggest gripe is there is not door between the bathroom and the bedroom. You can lie in bed and watch your partner go to the toilet. If I was not travelling alone, this alone would have been a reason to checkout.

10/10

Exceptional

05 Sep 2015

Nomboniso

Pleasant Surprise All Round!!!

What an excellent find! I was pleasantly surprised by everything, from the hospitality, the location, the settings and the food. Best place to stay in the city, period!!

8/10

Excellent

10 Jun 2015

Megan

Okay for Emalahleni

There is not much to choose from in Emalahleni - so for a short stay on a business trip this hotel was adequate. With a Protea Hotel you know what you are getting as it is part of a chain. I did find the dinner to be overpriced and not great for the cost.

8/10

Excellent

23 Mar 2015

Nolan

Family holiday

Really enjoyed it, not much time spent at the hotel itself due to attending an event, but loved the spacious rooms (family room). Will definitely book a family room again.

Family

10/10

Exceptional

22 Dec 2014

Nomonde

Awesome And Peaceful Stay

Very lovely hotel with friendly staff... everything about the hotel was just awesome. Really enjoyed our stay:)

Partner

8/10

Excellent

03 Dec 2014

Thabi

Decent hotel, but not the room I booked/paid for!

I was a bit dissappointed that I booked a family room which was confirmed only to be told by the receptionist on duty that they did not have any for me on arrival; and they blamed the confusion on the \"system\" and Hotel.com; that was rather disappointing!

8/10

Excellent

16 Nov 2014

Benvy

good hotel

the hotel staff were friendly and helpful. The room was huge.

Family

10/10

Exceptional

27 Oct 2014

EC

Amazing one night stay

It was amazing we will go back

Family

10/10

Exceptional

07 Aug 2014

Jaco

Great Service

For business - this is perfect. Great service, quite and good value for money

10/10

Exceptional

15 Jul 2014

Kalawa

Fantastic service

It was awesome, Really enjoyed it.

4/10

Poor

10 Mar 2014

Kharte

Never again

Were only there one night - thanks for that.
We found a note in the room telling that finally the water was clean enough to drink!!
When we turned on the water, it was brown. Just for a minute, but anyway - I would NEVER drink it. I did't even shower the following day. We had to buy water in the restaurant, to be able to brush our teeth.
When we arrived, we asked for late checkout. We had a flight out of Jo'burg at 8pm.
We could stay not later than 2pm. Then I mentioned the water, and suddenly, we could only stay until 12 !!! Wonder why??
The safe was locked when we entered the room, and we had to call the manager to get it opened.
The remote did't work. Room was dark and smelly.
Not recommendable - will NEVER stay there again.

2/10

Poor

04 Mar 2014

Kharte

Wish I had picked another hotel

Were only there one night - thanks for that.
We found a note in the room telling that finally the water was clean enough to drink!!
When we turned on the water, it was brown. Just for a minute, but anyway - I would NEVER drink it. I did't even shower the following day. We had to buy water in the restaurant, to be able to brush our teeth.
When we arrived, we asked for late checkout. We had a flight out of Jo'burg at 8pm.
We could stay not later than 2pm. Then I mentioned the water, and suddenly, we could only stay until 12 !!! What the f...
The safe was locked when we entered the room, and we had to call the manager to get it opened.
The remote did't work. Room was dark and smelly.
Not recommendable - will NEVER stay there again.

8/10

Excellent

05 Jan 2014

Verified traveler

what a lovely find after a long days drive, very comfortable, friendly staff to included a hands on manager who showed an interest in all guests-I would \"hire her in a heart beat\"!
We stayed on two different occasions and upon the return the second time, the reception staff welcomed us by name! The bar area and dining room are well managed with a professional staff. You feel very welcome staying here.
Not a lot of bells and whistles but very enjoyable for a night or two.

8/10

Excellent

01 Feb 2026

Anders

Mycket stort och fint rum, bra badrum, trevlig personal och bra restaurang.

Business

8/10

Excellent

07 Mar 2019

Joerg

Gute Zwischenübernachtung

Gutes Mittelklassehotel, sauber, gute Lage für Zwischenübernachtung

Partner

8/10

Excellent

16 Aug 2018

Takashi

1人旅で、提携ジムがGOOD

建物が少し古いですが快適に過ごせました。運動したい際には近隣のフィットネスセンターを利用できます。こちらは設備も充実してて非常に良かったです。

2/10

Poor

09 Jun 2018

Costa

Große Zimmer

Es gab Baffet am Abend (14..05.) und war nicht,wirklich nicht geschmeckt.Also als Essen auf mein Teller hatte,komm Service Dame meinte meinte ob ich mein Teller gewogen hätte.
Wir wollten eine Geränke Karte,uns wurde gesagt,gibt es keine sie sagt uns was zu trinken gibt.Das war Unheimlich.
Zimmer ansich sehr groß und sauber

6/10

Pleasant

17 Aug 2016

David

BAD EXPERIENCE

Bad experience with this hotel. We booked 5 rooms and everything was pais but unfortunately the hate only found 3 rooms and we had to pay for 1 more accommodation.
3 weeks later and after we wrote to HOTEL.COM the hotel did not refund us for the room paid and we lost one night with one room

Family

8/10

Excellent

26 Jun 2016

Dominique

Bon hôtel mais problème à l'enregistrement

Hôtel récent situé dans une zone commerciale et industrielle d'une ville minière. Pas d'attrait touristique mais à proximité de Joburg et très grand centre commercial voisin. L'hôtel, visiblement récemment inscrit au programme Hôtels.com tenait à nous faire payer la nuit une deuxième fois. Il a fallu plusieurs heures de négociation et l'intervention efficace du service client du site pour que le malentendu soit levé.

Partner

10/10

Exceptional

25 Aug 2015

Verified traveler

Formidabile rapporto qualità (molto alta) e prezzo (contenuto)

6/10

Pleasant

27 Dec 2014

Klaus

Hotel mit Touch zur Kolonialzeit

Gute Matratzen, akzeptables Essen im Restaurant , am Wochenende nur -a la Carte-, schmackhafte, preiswerte offene (Haus)-Weine, nettes Personal, alles total stressfrei.
Natuerlich etwas in die Jahre gekommen, wer aber oefter in Hotels in Suedafrika unterwegs ist, wuerde es immer noch als akzeptabel einstufen. Sehr grosse Zimmer und Bad. Es funktionierte alles!

10/10

Exceptional

19 Aug 2014

Verified traveler

Eccellente hotel

Soggiornato una notte, durante il trasferimento da Johannesburg verso il Kruger. Camere pulite e molto spaziose. Ristorante ottimo a prezzi ragionevoli. L'albergo è prevalentemente frequentato per affari, essendo situato in una zona non turistica.

8/10

Excellent

29 Jul 2014

Sven

Gutes Hotel für Zwischenstop zum Krüger NP

Netter Service an der Rezeption, Zimmer war riesig groß und hatte eine gehobene Ausstattung, der Ort ist eher zu vernachlässigen, aber als Zwischenstation auf dem Weg zum Krüger Park hervorragend geeignet.

Family