Name: Plaza Hotel Denver Central
Address: 4849 Bannock Street, Denver, 80216, US

2/10

Poor

02 Aug 2026

Krysta

The advertising for this property is very misleading. The area of the hotel is industrial and the property itself is unwelcoming. We checked in but once we saw the room and the overall condition of the hotel, we left and booked somewhere else. It's a very run down place with some fresh quick upgrades around. If you want a clean, comfy, safe feeling hotel do not book here. The 2 ladies at the front desk were very friendly, the pool looked nice outside and the bed sheets looked clean. But overall it felt like an old run down place with some new tiles. Its also in a area that doesn't have close access to a corner store, coffee shops or restaurants. If you don't need much from a hotel the price is good.

4/10

Poor

02 Aug 2026

Krystal

Staff were wonderful, the room was basic! The parking lot unfortunately is a homeless camp! They allow a lot of people not staying at the hotel in and out. Several times we found that the side door was propped open with a rock. Not very safe!!

6/10

Pleasant

31 Jul 2026

Stewart

The staff was very accommodating and friendly. This was an older property, and in need of a lot of maintenance in my particular room, specifically the bathroom. That being said, there were plenty of clean towels and hot water. For the price and proximity to where I needed to be, it was a bargain. Large, lighted parking lot, the room was quiet, but then there was no vending on the floors, just ICE. No coffee in the room, or available except for purchase at breakfast. I'd give it an overall \"fair\".

8/10

Excellent

31 Jul 2026

Breanna

The night receptionist Jamie was fantastic. She was very helpful and kind. She made checking in a delightful experience and because of her I will choose staying at this hotel more preferable than any others in the area. She also was very helpful with picking our room so it was in a very quiet part of the hotel as we got in late checking in.
I didn’t get to experience the pool but it looked great and well maintained for an outside pool area.
The part that makes me slightly weirded out is that this place is in perpetual construction and doesn’t seem to be moving quickly. The floors are laminate and separating, the elevators are strange and unmarked, and the top floor smelled a little funky. Also, there was no coffee pot in the room, which I thought was strange and when going downstairs for the breakfast, that is not complementary. They also didn’t provide any coffee complementary to the guest and their prices for their coffee were outrageous. Thankfully I knew of a little coffee place around the corner that definitely had better quality and prices.
So shout out to Jamie for saving the experience because without you I would pick a different spot.

8/10

Excellent

30 Jul 2026

Pam

The room lacked toilet paper and cups. Which was awkward. (I always travel with a slew of paper towels that helped). The bed was really good, though, and the sheets were very comfy. It was fine for what needed to be

2/10

Poor

30 Jul 2026

Felicia G

Checkin was good, the ladies were friendly. When we came back to the hotel for the night we went to our room. TV didn't work, no cups in the room to drink water, the safety latch didn't work (took video of it). We called down to the front desk NO ANSWER!! Let it ring 45 times NO ANSWER!!! DIRTY BATHROOM!! NO CUPS TO DRINK A GLASS OF WATER!! TV DIDN'T WORK!! YELLOW ROUND STAINS ON THE SHEETS!! SECURITY LATCH ON DOOR DIDN'T LATCH!! CALLED DOWN TO FRONT DESK AND LET IT RING 45-50 TIMES NO ANSWER!! HALLWAY CARPET FREAK'N DIRTY, ELEVATOR WAS GROSS!!! DON'T BOOK HERE UNLESS YOU HAVE NO OTHER OPTIONS!!!!

6/10

Pleasant

30 Jul 2026

Joy

The staff was extremely helpful however, our room had a toilet lid that looked absolutely disgusting. We stayed in room 305 but otherwise we had a great day we appreciated the food in the lobby, however The food was very expensive. We got a muffin two Gatorade and 2 cup of noodles and ended up paying $28. It was very expensive for a little bit of food so the only recommendation I have is check your toilet seat to change them out if they’re stain yellow, it looks gross and lower the cost of your food. We enjoyed our day will be back again.

6/10

Pleasant

29 Jul 2026

Tina

The rooms were okay had to request bath towels and there was loud music homeless people walking around just was disappointed but employees were nice and the breakfast was good ladies were extra nice

6/10

Pleasant

29 Jul 2026

Richelle

Nice

8/10

Excellent

28 Jul 2026

Jodelle

I was not sure what to expect since the price was far below other hotels in Denver. We were only passing through and staying one night. I reserved 3 king rooms for us and daughters and all were great. The floors in the rooms are new, the rooms were spacious. Our bed mattress was softer than I'd like. No issues other than I asked for more hand towels. I went down to check out the breakfast. It is made to order and very impressive. $10 for a croissant sandwich which I split with my husband and $3 for coffee. I would stay here again.

10/10

Exceptional

28 Jul 2026

Dominic

Jen had great customer service so did all the other staff great stay with nice pool and hot tub

6/10

Pleasant

27 Jul 2026

Kimberly

Pretty beat up property. Didn’t have much in the room in way of glasses or ice bucket.

2/10

Poor

27 Jul 2026

Thomas

The pictures on this site do not do the hotel justice. I feel totally deceived on my stay at this establishment. The staff and management were rude. The weight room was more of a storage room with weight equipment in it and it smelled like hot urine and it was hot in the room. The restaurant was not willing to make anything or deviate from their current menu. The cards for your room did not work. I could not open my blinds. The towels were dirty. I had to ask for two replacement sets.
I would never, and will never recommend this establishment to anyone I know.

6/10

Pleasant

26 Jul 2026

richard

$90 worth you get what you get

10/10

Exceptional

26 Jul 2026

Fabiola

Really nice and beautiful

8/10

Excellent

25 Jul 2026

Jennifer

Check in was nice. But the bathroom od the room was dirty with pee all over the seat

8/10

Excellent

25 Jul 2026

janet

I liked the place , but the rooms smelled awful, had to go buy spray 😕, but other wise we were happy

10/10

Exceptional

24 Jul 2026

Matthew

Easy check in friendly staff

10/10

Exceptional

24 Jul 2026

Dominic

Greg had great customer service also the Morning and afternoon staff. Excellent service

6/10

Pleasant

23 Jul 2026

Shawn

Friendly staff. Hot tub

10/10

Exceptional

23 Jul 2026

Osvaldo

Clean

4/10

Poor

23 Jul 2026

Jennifer

This property was very run down and disappointing to the eye. Room was clean, no tissues, not enough towels and the ones we had were very small. AC not working in the lobby. Staff was helpful.

2/10

Poor

22 Jul 2026

Shanekia

Pictures are very deceiving. Very ran down and the smoking smell is horrible!!

8/10

Excellent

21 Jul 2026

Kerry

The rooms could have newer bigger bath towels

Partner

8/10

Excellent

20 Jul 2026

Donnell

Wonderful staff. Noisy neighbors

4/10

Poor

20 Jul 2026

Jessica

The room was clean and the staff were nice & friendly. The area is not ideal for some travelers; the elevator and hallways smelled. While the room was clean, it is not fancy and the age
of the building shows. There is no coffee in the room if you desire that. It was a great cheap place to stay with free parking. That’s it~ no bells and whistles. If you want a room and a bed, it’s great. Don’t expect much but it worked for a quick nights sleep. I wouldn’t venture around the area~ as there were less desirable people and activities nearby; including the parking lot.

Friends

2/10

Poor

20 Jul 2026

Christina

The room wasn't cleaned very good. The bathroom door wouldn't completely close. Room looked like it had been flooded before. Warped wood, not all outlets worked, curtains don't block any light. Bed was uncomfortable. Room smelled of mold. Air conditioning worked great in room and tv worked. There isn't any air conditioning when you first walk in to the lobby area/ check in. They manager was very nice and polite, and very helpful. Parking lot was full of broken glass and trash. Parking curbs are broken. But they are pet friendly which I thought was nice.

2/10

Poor

18 Jul 2026

Maisoon

Crack hotel

Partner

4/10

Poor

18 Jul 2026

Geraldine

The first night I stayed it was very uncomfortable. There was a loud noise. Seems like it was the generators in the back all night did not sleep well. Second night. They moved me to another room and it was too hot. The air conditioning did not work properly, so I got moved to another room and the refrigerator did not work though it was a little cooler in the new room.

Family

6/10

Pleasant

17 Jul 2026

Alma

My husband and I have been loyal clients for 10 yrs. We loved the breakfast that included green chile, eggs, potatoes, toast, waffles, fresh fruit, etc. We looked forward to stay here every Denver visit. It was sad to see that it’s not longer available. Now they charge $10 per person, coffee not included so you pay for that too. We gave it a shot, while it was warm and made to order it was not worth it. During our stay the a/c was broken in the main building, our room a/c was working so we had a comfortable sleep. Outdoor pool furniture was significantly damaged, however the pool was nice and it has a splash area for little ones, this time our daughter really enjoyed playing in the water. Is sad to see this hotel become more basic that what it used to be. Location 9/10 considering we had our own car. Lady at check in was nice and helpful.

Friends_and_family Family

4/10

Poor

16 Jul 2026

Donna

First room I couldn’t get in to. Had to go to desk & they gave me another room. No ice on the floor I was on. Restaurant was closed & had to pay for the breakfast & coffee. The room was ok, but no cups & soap was a sliver. The towels were unacceptable, I have rags that are in better shape. The pool area was not impressive, most chairs were damaged or dirty.
Would not stay there again.

Self

4/10

Poor

16 Jul 2026

Amelia

Its a hotel thats good for a night if you just need a basic room to stay in. The whole place needs an update. Our room was cleaned, but definitely had old stains on the walls, ceiling, in the bathroom, and on the bath towels. I also didnt like that as a paying customer I wasnt allowed to use the lobby bathrooms. Staff said they are not available to the public. Most people assume \"public\" means those that just walk in, but nope it includes everyone. I was told that I had to walk back to my room to use the restroom.

2/10

Poor

16 Jul 2026

David

Drug paraphernalia, trash on the floors, super dirty hallways and floors. Saw multiple people on the first level just wandering the hallways that appeared to be on some sort of substances. Pictures on the website are very misleading compared to what this establishment really looks like!! Bunch of dogs barking behind doors and some just freely walking down the hallways by themselves.

Partner

8/10

Excellent

15 Jul 2026

Taeyoul

The facility was good for my family to stay for 4 nights.
Staff were nice and helping properly except one old white lady who answered my question about the laundry. I asked how much it cost for a load and she answered $2, but right after the amount she said she doesn't have quarters even though I never asked. I felt like she would never try to get quarters from somewhere and would never help guests with that.
Otherwise, the facility was good.

Family_with_children

6/10

Pleasant

12 Jul 2026

Jason

Great staff, rundown facility in shadier area.

Family_with_children

10/10

Exceptional

10 Jul 2026

Lucie

Great stay!! Helpfully staff. Close to great food.

Partner

2/10

Poor

09 Jul 2026

Sandra

This was listed as a Radisson 3-star Hotel in downtown Denver and turned out to be the Plaza hotel which was not a three-star hotel it was something that should not be open. Parking was abysmal and I'm disabled so the property was terrible for me and there's no one to help. I was originally put on the third floor instead of the first one when I was also traveling on escorted except for a pitbull who was supposed to be welcome there but there was no pet area and it was dangerous. There was a free breakfast there was no anything and the one thing I bought was a ham sandwich and some pretzels and I have sandwich made my dog and I sick. The staff charge you the best I could but it's clear that somebody is up to something and I intend to push this to the Limit legally. I really could have been hurt I really was hurt I'm covered with bruises from trying to get in and out of that hotel rather than getting rest, nutrition, exercising the pool and fun time with my dog on 4th of july, it was one of those nights I'll never forget and not for good reasons. Stay far far away from this particular place and I guess from expedia.com

6/10

Pleasant

07 Jul 2026

Kimberly

Overall, the motel is poorly maintained (broken lamp shades, peeling paint, buckling flooring, back door \"emergency\" exits propped open, etc. Thankfully, the room was clean and I was able to get some much needed sleep. However, I will not be booking a room here again.

Self

2/10

Poor

07 Jul 2026

Matthew

Everything they sell for breakfast was about $10 each for my daughter and I to get a sandwich 2 Gatorades and 2 slices of french toast was over $30.
The lady behind the desk was very helpful and kind to us. Once you get past the lobby, it’s apparent that they haven’t done any renovations or maintained the rest of the property very well.

Family_with_children

10/10

Exceptional

07 Jul 2026

Erminia

Staff was super helpful and friendly during my 5 day stay! Convenient location made it easy to get back and forth to Downtown and beyond :-) plus the breakfast and coffee in the morning downstairs always started my day off right! Highly recommend 👌

Partner

6/10

Pleasant

07 Jul 2026

Daria

Clean room. Poor quality of property. Not enough towels.

Friends

2/10

Poor

07 Jul 2026

William

Had issues checking in and was denied reservation. Hotel staff very rude facility dirty and even though I didn't cancel I was denied my refund

10/10

Exceptional

06 Jul 2026

maria y

Is ok

Family_with_children

4/10

Poor

05 Jul 2026

Lauren

There was dog poop in the hallway. Trash in the elevator. Room was somewhat decent. But definitely would never stay here again.

Partner

2/10

Poor

05 Jul 2026

Felipe

We made reservations at this hotel based on reviews. We were in town for a concert- when we pulled into the parking lot- there were vehicles lifted with jacks as though tires had been stolen, broken glass all over the parking lot and homeless people camped out in the doorways. The place is horribly run down and filthy. Our room was non-refundable when we made the reservation. When we got in the room- we stayed long enough to use the bathroom (that had wet toilet paper) and check the bed- which had small black dots in the corners of the mattress and the sheets had hairs on them. We left and found another place to stay. I would NOT recommend this hotel.

Friends_and_family Family

6/10

Pleasant

04 Jul 2026

THOMAS W

Bed was a bit hard for me. I had a first floor room with an outside door that faced the pool, which wasn't too bad, except if you were standing right outside you could see the mirror in my room, and thus like half the room. Wifi was a bit laggy. There was a weird hole above the shower head stuff with toilet paper, but I showed it to the front desk agent and she was more shocked by it than I was and said she would inform maintenance. Noise from the hall/outside travels right into the room. It just could be more comfortable and secure-feeling than it was. Front desk staff were pleasant.

Self

8/10

Excellent

04 Jul 2026

Cristina

This used to be a Radisson Hotel. Laundry had nice big newer machines that worked really well. Room was big, bed, linens and pillows were soft and comfortable, bedroom and bathroom were clean, AC worked well and was quiet. Small things that took 1 star are as follow: hotel is clean but

6/10

Pleasant

03 Jul 2026

Edward

Always pleasent but my last stay the towels weren't properly stocked (and it looked like a cleaning rag got stuck in the mix). Also, there's never any drinking cups in the rooms and no ice bucket. I guess you don't need annice bucket if there are no cups, right? So that needs to be addressed. I keep needing to visit the front desk for things that should be in the rooms.
Overall, though, very good. The staff is great. Jamie, the hotel manager, is wonderful.

Self

10/10

Exceptional

02 Jul 2026

michael

Love the short haired blonde. She's a delight. Rooms were clean. Plenty of towels and wash rags. Beautifully made bed. Breakfast options were a 10 out of 10!

Partner

2/10

Poor

01 Jul 2026

Josephine

It was very difficult to sleep due to the strong smell to cigarettes in my room. My head was hurting throughout the night and had difficulty sleeping. Although I requested a non smoking room it seems like the entire hotel smell the same. The outside of the hotel looked abandoned and unsafe. It was to late for me to cancel but for that reason I checked out before 5:30 am I couldn’t stay any longer. Horrible experience

Family

10/10

Exceptional

30 Jun 2026

Lucie

Great. Loved it for. Price is great.

Partner

6/10

Pleasant

30 Jun 2026

Derrick

The pool closes at 10pm even on the weekends and the lady at the staff person on duty was very rude and abrupt about it. I was BBQing and she made us stop our cooking and removed us from the outside pool area with half cook food and pack up our celebration for Pride weekend. The morning staff was rude about having my family visit. I was only in town for the weekend, and rarely get to Denver to see my family. The girl at the desk made a call to my cell phone and said my family had to leave \"right now, get out of Her building\"! After speaking to the girl we came to an agreement, that if my sister and her friend had ID's they could visit. It was a simple solution, but the staff person made it more than it was out to be, basically assuming drugs were a factor. I was kinda insulted, considering how much I paid to stay there. It was insulting to my guest and I to be labeled and placed in some kind of category of a drug addicts. I obliged to their requests because I had already planned on staying there for 3days and 2 nights. Paid in full. I wasn't gonna get kicked out and my payment not be refunded. Facts.

Friends_and_family Family

4/10

Poor

29 Jun 2026

John

Older hotel and showing its age. It was generally clean but over due for updating. Walls freshly painted but furniture and fixtures well past their prime.
No coffee in room, only available next to lobby for purchase. Also breakfast but no resturant and only one near by. It could be quite noisy as well, was awoken around 3 AM a couple of different nights. Convenient location for both downtown and West Denver. But can be a bit tricky getting to initially.

Self

6/10

Pleasant

29 Jun 2026

Amanda

The staff were super helpful and pleasant! The kids enjoyed the pool. However when we arrived we found hair and stains all under the sheets on one bed and then we found a used bandaid in the other bed. For the price I can understand certain things but cleaning the sheets should be the bare minimum.

2/10

Poor

29 Jun 2026

Mai Kha

The images of the hotel do not match the actual hotel setting. Will not return to this place.

Partner

8/10

Excellent

29 Jun 2026

Christopher

Excellent price and location

Family_with_children

4/10

Poor

28 Jun 2026

Edwar

The room was dirty, the towels were old and yellow, and the bathroom had no bathtub; it was stained and had mold on the walls.

Partner

2/10

Poor

28 Jun 2026

Alison

There were people out back in cars smoking dope, there was a group of guys that had car tore apart and rebuilding in the parking lot. Lot was dark and dirty. There was guys sitting on entrance steps watching you go in. When checking in The couple in front of us looking like renting by the hour. The elevator smelled like a weed factory. Then got to 4th floor and elevator slipped and sounded like we would fall any second. The room numbers were wrote on wall with sharpie. Bug shells in mattress, shower faucet didnt work so we got scolded. Absolutely horrible experience. Didnt stay second night and expedia wouldn’t refund our money for leave.

Partner

6/10

Pleasant

23 Jun 2026

Theodore

The pool area was nice. The hot tub was broken however. It could be a nice hotel, but it's very poorly maintained. The the breakfast was good and the ladies that prepared it were very nice.

Family

10/10

Exceptional

22 Jun 2026

Armenda

There was a really loud noise every 15 minutes or so that we kept hearing in between the two rooms I had. Otherwise it was okay

Family_with_children

8/10

Excellent

21 Jun 2026

Jarome

It was a nice spot for our 1 night

Partner

8/10

Excellent

21 Jun 2026

Travis

The air conditioner broke in our room, and maintenance took over two hours to get to us.To the point that we had to switch rooms.They should have maintenance or somebody be closer than two hours away. Put the girl at the front desk was very helpful.After we waited and waited and waited, she finally got us a room so we could sleep

2/10

Poor

21 Jun 2026

Roxanne

Entire place smelled of smoke (lobby, halls, room, sheets), the front desk staff was smoking right outside the lobby doors, hotel numbers were written on the walls, loud music playing from other rooms all night, did not feel safe at all with questionable people/activities going on. Expressed concerns with hotel and Expedia. Checked out after first night. They refused to give a refund. Would not stay again.

Family_with_children

6/10

Pleasant

20 Jun 2026

debbie

Room was clean but the pool area was not.

Partner

10/10

Exceptional

19 Jun 2026

Chae

Clean room excellent air conditioner nice pool

10/10

Exceptional

18 Jun 2026

Zhengqing

It is good.

Friends_and_family Family

2/10

Poor

17 Jun 2026

Micah

They didn’t have their Apple Maps listings updated, so when I went to find the hotel from my Maps app, the only Plaza Hotel listing on there showed “Permanently Closed”. When I tried to call the phone number from the listing, I was given a recording that said “the phone number has been disconnected”. I quickly found another place to stay. A few days later, I found a different phone number from the hotels.com listing and called it. Sure enough, they do exist. I asked for a refund because of the lack of listing clarity that caused me to have to find another place. The lady on the phone, who said she was the manager, refused to offer any help. She was rude and eventually hung up on me.

Self

6/10

Pleasant

15 Jun 2026

David

Parking was not an issue. Area not so great. Room was clean. AC was good. Room clean. Ice machine did not work on 2nd floor.

Partner

8/10

Excellent

13 Jun 2026

Callie

Good room for price. Was clean and accommodating

Partner

8/10

Excellent

12 Jun 2026

christy

Worked great for us. Room was spacious and bed was comfy. Staff was super friendly.

Partner

2/10

Poor

11 Jun 2026

Leo Neil

Was not what I was expecting. Very sketchy. Night staff was very helpful.

Partner

10/10

Exceptional

11 Jun 2026

Jc

We drove straight to Denver from Spokane WA, and had an issue with our previous lodging plans. We found this hotel very last minute, late at night, and they had no problem booking us and checking us in late. The building is not the snazziest, but you can tell effort is made. Check in was easy and smooth, and the lady working was very kind. (checked in late of June 4th)
The hotel has a mini store on site, with basic convenience store items, water, pop, snacks. They also have a served breakfast for a very reasonable price- I was too tired to check it out, but saw others enjoying it. It's a restaurant style setting. Building is larger than I expected, but it was still easy to find out room. I did get confused a few times trying to find the correct exit. (there are multiple entries and exits so you can park closer to your room)
The rooms were very comfortable, the beds were amazing! Very soft and comfortable, various pillows.
Fridge kept our drinks very cold
AC kept the room a good temperature.
Shower did its job.
parking was easy, there were a lot of spots available even at our late check in time.
Location is right off of the freeway and easy to find.
Food within driving distance
the price is unbeatable for this stay.
Will stay again if i'm ever in the area.

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

James

Mothing

Self

4/10

Poor

08 Jun 2026

Jose V

Probably out of all the hotels I’ve booked, this one felt the most sketchy

Friends

10/10

Exceptional

08 Jun 2026

Reymundo

I’m very satisfied with the service

Family_with_children

10/10

Exceptional

07 Jun 2026

Chad

The staff at this property is super awesome. They're super friendly and very helpful. So many places these days take the stance of how can I not check you. This establishment the exact opposite in that they take the stance of how can we check you in realizing sometimes there's obstacles. Been a long day of traveling working what have you and then to arrive at your rest spot and have to have your trip detoured or have you have problems checking. Jim Jamie Lexi Greg at the front desk all the lovely ladies and housekeeping as well as the head of housekeeping I'm very nice pleasant respectful in their interactions with you. The property is a little bit older than the most however it provides a certain charm and being off the beaten path yet close to Denver is nice and relaxing very quiet

Business Friends

2/10

Poor

06 Jun 2026

Petra

Do not stay here. The building looked like it was going to fall down around us. The bathroom was hideous with a non-functional fan that was just a rusty hole in the ceiling, cracked and caving tile in the shower/tub, stains on the ceiling and walls, wood that looked like it was chewed, the bathroom door looked like it was in a flood and never repaired, duct tape holding down floor boards in the hallways, a few corners with clumps of hair that had obviously been missed when sweeping. Ramada should be ashamed to call this hotel a part of their chain.

Friends_and_family Family

6/10

Pleasant

03 Jun 2026

jennifer

When we arrived on 5/29 place was Hella sketch. Felt very unsafe. Then for the weekend events they cleaned house. But upon arrival we considered leaving. Staff was very friendly

10/10

Exceptional

03 Jun 2026

Jacek

Great place

2/10

Poor

03 Jun 2026

Heather

I was refused a room even after it was booked and paid for more than 30 days in advance. I was then refused a refund. Expedia was notified immediately but it’s been days now and they disabled the typing on the chat. Both scammers never again!!

Family

10/10

Exceptional

02 Jun 2026

Olivia

A great place to stay! The staff were accommodating, breakfast was outstanding and cheap, and the room was great. It was close to the event I was attending, and parking was extremely convenient. I’ll definitely be coming back at some point!

Self

6/10

Pleasant

01 Jun 2026

Mark

This is a perfect case of “you get what you pay for”. This building is old, and a little run down, but it was a good option for the few days we stayed in Denver. Staff was helpful and friendly!

Family

6/10

Pleasant

01 Jun 2026

Kay

It served our purposes, but it wasn't the best property I have stayed at. I wish there was water both hot and cold available in the lobby. Doors were propped open, and our shower faucet was broken. That being said, all but one staff member was kind and helpful. The bed was one of the best I have slept in a hotel. The parking was free, safe, and well lit for Denver which is saying something. I would stay again, but I feel the property needs some TLC.

Friends_and_family Family

2/10

Poor

31 May 2026

Joseph

AVOID AT ALL COSTS. Truly awful. We arrived and were assigned a ‘non-smoking’ room, but the entire hallway and room smelled like cigarettes and the window didn’t open, so we had to request a new room. Second room wasn’t any better: still smelled, none of the outlets worked so we couldn’t charge our phones, shower fixture was loose and coming out of the wall, holes in the walls, paint chipping, hair on the bed, the list goes on. “Fitness center” was a storage room.

Was extremely cheap so we expected a lesser quality room, but this was beyond reproach.

Oh and the best part, the door handle/lock was broken. I kid you not, we got LOCKED IN to the room not once but TWICE. The second time, my girlfriend was by herself and physically could not get out for 30 minutes. Maintenance couldn’t even get it open until finally throwing himself full force at the door, almost taking out the entire door frame. Untrained and unprofessional. They then proceeded to instruct her not to close the door until they could bring someone in to fix it, but didn’t offer an alternative room until she went to the front desk because we were attending a wedding that day and she needed privacy to get ready. This third room was more of the same: Shower tub was completely clogged, still no working outlets, you get the idea.

Staff: the first woman who checked us in was kind and understanding, but the other women were rude, unapologetic, and unhelpful.

Moral of the story: Stay anywhere else. Period.

Partner

10/10

Exceptional

31 May 2026

claudia

Overall great

Friends

2/10

Poor

31 May 2026

Matt

The room was cleanish the hotel it self is very outdated amd rundown.

Family_with_children

2/10

Poor

31 May 2026

Angelina

Horrible experience being the first time going to Denver Colorado
This Plaza Hotel is Ghetto false advertisement
Also the front desk clerks super rude especially the Hispanic young lady was the rudeness
The towels where super disgusting

Friends

8/10

Excellent

31 May 2026

Melissa

Friendly staff, love that we had parking. Quite area and close to downtown.

Friends_and_family Friends

6/10

Pleasant

31 May 2026

Mark

Run down and dirty room. Nice staff.

Family

6/10

Pleasant

31 May 2026

Rebecca

The staff at the hotel was welcoming, friendly, and helpful. Great staff!

The hotel itself is really run down. The carpets in the hallways are stained and the hallways smelled like smoke and pot. The bedding is super thin, our bathroom had water damage and the bathroom faucet was crooked and set so close to the sink it was hard to use, our toilet seat was loose, etc. Also, there were sketchy people hanging out in the parking lot most days we were there- they were outside for hours as we came and went.

But, as much as the building is run down and everything in the rooms is as cheap as possible, the room was clean, so again, good staff. The location was also nice- no more than 15 minutes drive from everything we wanted to do in Denver.

Family_with_children

2/10

Poor

30 May 2026

Willie

Do not book this room

2/10

Poor

30 May 2026

Rebecca

The property was unsafe for children or pets.

Family_with_children

6/10

Pleasant

30 May 2026

Tammy

I liked the size of the place, and large parking lot and the fact that there were cameras there*. I liked the convenience of a restaurant downstairs with coffee. I liked that the front desk person helped me find the hotel, later in the night, when my GPS was taking me in literal circles and def the wrong exit. (That's a complaint of it's own--Google!)
I liked the staff responded when I complained about people.... (* See what I didn't like)
Because of the large houseless presence in the parking lot and obvious drug deals. It is a big and very populated in this awful economy... (and don't get me wrong, I feel for them. I carry around items: clothing, food, water, blankets, etc. to give out to some who touch my heart.) But with others, I don't feel super comfortable. Especially in the first floor with sliding glass doors–room they tried to put me in, which was not especially clean and did not have good energy. When I was moved to the second floor, it was like night and day. Much cleaner, much nicer with a city view to boot.
*The biggest complaint is that there are folks who are lame enough to think that if they sneak a smoke in their room, that no one will ever know! Oh...we knew all right. For non-smokers, which is most people, it's very disgusting! So much so, that the fire alarm went off one night and everyone had to file down the stairs and out the door. Fire Dept came too. They need to put a stop on behavior. Fine those people!

Self

4/10

Poor

29 May 2026

Dorothy

The 1st room on 2nd floor was dirty and gross hair on the bed pillows, bloddy mattress, stains on the chair there was a blue pill on the floor in the bathroon the dressers were dirty and sticky in the drawers, The place stunk entire floor bad smell dirty and sour, and gas, there were junkies hanging around the building, felt unsafe, they do not include free breakfast false advertisement. We asked for a different room it stunk and smelled like gas leak and the door stuck, was hard to open was a little better, But people kept trying the door to get in it just was a really bad experience and we left early and the lady refused to give me a refund. I will not stay there again.

Friends

2/10

Poor

27 May 2026

Veronica

Mala atención, mal olor, no habia ni para hacer cafe, no funcionaba ni el aire, un calor terrible

Family_with_children

10/10

Exceptional

27 May 2026

Juana

Excellent place.

Partner

2/10

Poor

26 May 2026

Patton

They refused to accept my valid state id so I did not stay there

10/10

Exceptional

26 May 2026

Ernest

Very peaceful

Self

4/10

Poor

25 May 2026

Rachael

Just in a little sketchy area of Denver building was OK. Room was OK

Next time, we’ll probably just pay a little bit more to stay closer to downtown not really walkable to anything

Friends

2/10

Poor

23 May 2026

Stacey

The parking lot had people sleeping in their cars. Forgot something in my car. Went back to get it and found someone trying to get into my car. Rooms were dirty. Sheets stained. Was right next to the elevator and people were going up and down constantly at 130a. Could smell weed. The bathroom didn’t look like it had been cleaned. Tub was stained. In the hall wall paper was coming down. Bugs crawling on the floor. Only stayed about 1 hr and left. Checked out and the person at the front desk was like whatever. Just go.

Pet