Name: Quality Inn and Suites Boone - University Area
Address: 840 E King Street, Boone, 28607, US

4/10

Poor

02 Aug 2026

Thweet

We star in room 331. Room is nice and clean but the is no wifi in room and the hairdryer is not working.

8/10

Excellent

31 Jul 2026

Saufong

Friendly staff

4/10

Poor

30 Jul 2026

Lydia

The staff were helpful and friendly. However, on our first night, the room had a musty odor and damp carpet (throughout the room). We were able to move to another room on our second night but this second room also had a musty odor and damp carpet throughout the room. We associated this problem with the air conditioning units which cooled the rooms but did not remove the humid air. We will not stay in this hotel again!

8/10

Excellent

29 Jul 2026

Lisa

We were pleased with our stay. It was a safe area. The staff were nice. We would stay there again. The only issue we had was a noise heard very often mainly on the evenings and overnight. It may have happened during the day time , we just were not there during that time. The noise seemed to be something mechanical. It was reoccurring about every 10/15 mins. We were able to eventually ignore it and fall asleep. Something I am sure the hotel is already aware of and I hope are working to fix. Sometimes things happen, so we just made the best of it.

10/10

Exceptional

26 Jul 2026

Rob

Breakfast was simple and great. I recommend the waffle made fresh. Comfortable bed and convenient location

Partner

10/10

Exceptional

24 Jul 2026

Matt

Clean Rooms. Decent place to stay...depending on what your needs are.

4/10

Poor

21 Jul 2026

Deepti

AC was poor. Exhaust not working. Numbness in room. We checked out as early we could.

Family_with_children

2/10

Poor

19 Jul 2026

Shaun

Bathroom in the room smell like wet, moldy towels. The other people that had rooms was loud, slamming doors and making loud noise. I don’t think we will not be staying there again. We will pay the extra money to stay somewhere.

Partner

10/10

Exceptional

13 Jul 2026

Teresa

Great staff

Friends

4/10

Poor

12 Jul 2026

Tripp

The property had a nice view and was close to downtown Boone. The rates were high given the amenities were outdated and not kept up well. Mixed experience with the staff. I would try to find different accommodations next time.

Family_with_children

10/10

Exceptional

10 Jul 2026

Marvin

Great hotel for this price point. The diner that was attached was great. Safe neighborhood/area.

10/10

Exceptional

06 Jul 2026

Teresa

Very friendly staff, clean rooms

Friends

8/10

Excellent

06 Jul 2026

Sarah

Friendly staff, rooms could use some updates

6/10

Pleasant

05 Jul 2026

Charlotte

It had a lot of poison ivy around it and that they was not good at the first desk keep up with your reservation good they want to say you don’t pay when you have paid and then they wanna argue with you and argue with you about it

Partner

10/10

Exceptional

02 Jul 2026

Michael

This was a very clean and nice hotel, especially for the price. Everything was nice. The mattress, towels, and linens were nice. The wi-fi was a good speed. The breakfast included hard boiled eggs and mini-sausage biscuits with a wide assortment of morning beverages. There was an indoor pool.

Self

6/10

Pleasant

30 Jun 2026

Craig

Trouble with room card keys. Had to have the keys reprogrammed 4 times in two days stay.
Went to the indoor pool to swim but the water was to cold to comfortable get in.
Other than these two mentions the hotel was clean, managed well with caring front desk staff that was helpful.

Partner

6/10

Pleasant

28 Jun 2026

Jennifer

Property was what one would expect for a quality inn. Room had a funny smell. Like old damp. Other guest were definitely smoking in rooms and not cigarettes. Was it ok for price? Possibly. It was convenient to where I needed to be. Would I stay again? No.

10/10

Exceptional

26 Jun 2026

Trinidad

muy

2/10

Poor

26 Jun 2026

Allyson

Although the hotel was gross the manager was very nice and refunded our money because we could not bring ourselves to stay. My husband would not even sit on the furniture. It was a very dated place, the hallway carpet was disgusting and the whole floor smelled of mold/mildew. The furniture was ripped and the mattress looked like it was a used one from the Salvation Army. I thought I was splurging by getting a king suite with a two person jetted tub, you could not pay me to put my big toe in the tub. We stood in the room and stared at each other for about 3 minutes before we knew we could not sleep there. Went to the Rhode’s Motor Lodge which was very neat and clean.

Partner

8/10

Excellent

25 Jun 2026

Stephen

Only one problem: deadbolt did not work. It has probably already been fixed.

Self

8/10

Excellent

25 Jun 2026

Tina

Loved the view of the mountains from the 3rd floor front view.
Comfortable beds, thought the breakfast was a full breakfast like the other Quality Inn’s I have stayed at, but it was not.
They had cereal, milk, coffee, waffle maker, yogurt, fruit, etc, but no eggs, bacon, gravy etc. (not a full spread of breakfast)
I have to say I was displeased with the water. The shower was backwards as far as hot/cold and the water never got real hot.
It only got hot in the bathroom sink.
The indoor swimming pool was very cold. It is not heated.
Even though there were pros and cons, I would stay again.

Family

10/10

Exceptional

21 Jun 2026

Garry

The staff was helpful. The rums is clean. Breakfast was okay.There was no hot tub, but I would recommend to stay again

Self

10/10

Exceptional

21 Jun 2026

Karen

Clean rooms,helpful staff, and affordable rates. Great for parents with upcoming college kids when making trips up to prepare for attending App State. Have stayed here four times and never a problem that didn't get fixed.

Family

6/10

Pleasant

15 Jun 2026

Wendi

Breakfast is minimal but it is included. Property accepts dogs of many sizes, which can make it noisy. We heard larger dogs barking while we were there in our room.

Family

8/10

Excellent

14 Jun 2026

Raymond

Clean and perfect for a family of 4 pool was a lil cold to start but was fine after a min would definitely stay again

Family_with_children

2/10

Poor

13 Jun 2026

Zabel

Breakfast

8/10

Excellent

03 Jun 2026

Robert

The desk clerk named “Mimi” was EXTREMELY HELPFUL to us when we discovered that our reservation had not been effective. She worked with us to get the same type of room that we thought we had reserved. Mimi should be recognized by her boss - she is a GREAT representative of what an employee SHOULD BE!!!

Family

10/10

Exceptional

02 Jun 2026

Cameron

More inflatables were ordered, but non arrived at the beach in time

Family_with_children

2/10

Poor

02 Jun 2026

Cameron

It was a standard resort. I was looking forward to that. Thank Jesus H. Christ, I did not have to drive one of his new ones

Friends

10/10

Exceptional

24 May 2026

Nghia P

Welcome Staff and clean room

10/10

Exceptional

23 May 2026

Kaitlyn

This hotel is usually where we stay when going to Boone. It’s our home away from home. The rooms are very clean, staff is friendly and always courteous. Something I don’t see usually in hotel reviews is about the beds. The beds are very comfortable and my husband who has a bad back sleeps quite well. The price is usually spot on in comparison to other hotels in the area. We recommend this hotel to all our friends.

Friends_and_family Family

6/10

Pleasant

17 May 2026

Larry

Exterior door at the end of corridor was never locked. Breakfast bar was about the worst I ever saw. There were two uncomfortable straight back chairs in the room. Electrical outlets were at a minimum. The freezer in the refrigerator was completely clogged with frost. No anti slip in tub
Room was clean and the beds were very comfortable.

Partner

8/10

Excellent

15 May 2026

edwin

Very helpful staff with a very late check-in

8/10

Excellent

12 May 2026

Aleksandr

Older but good

4/10

Poor

11 May 2026

Jennifer

Came down for graduation weekend with family. Breakfast non-existent (cereal at best, no hot food) advertised Game room, Pool, both out of service. Most aggreges was, ALL exits, post signs, \"For our customer's safety doors will be locked and Must use room key to enter\", laughable ALL exits locks don't work we walked in out all weekend, as Could anyone else who wanted to. REAL Safe!!! Avoid is possible.

Friends_and_family Family

2/10

Poor

09 May 2026

Sandor

The shower handle in the bathroom fell off . The bathroom wall above shower head was peeling/cracked horribly . Behind the nite stand was garbage and Filthy. Paint stains on hallway was awful. This should be checked out. The amount of money we spend for the room was tremendous and the room was horrible.
If at all possible we would like a refund of a portion of our stay. If a inspection of property is done you will clearly see what we have mentioned.Thank you.

Family

6/10

Pleasant

09 May 2026

edwin

Service was good and staff v accomodating

Self

4/10

Poor

03 May 2026

Kristopher

The first room we were given had a broken TV. The second room had a broken sink drain, shower drain andbthe TV had pixel lines running vertically every 1 inch. Internet speed was slow and TV only had about 4 channels. Thankfully i brought a HDMI so I could share my phone screen. One male staff member was very cordial but the rest were lazy, worthless and did not understand English well. I refilled the coffee and hot water urns both mornings at the sub par breakfast. The staff were to lazy to handle the breakfast area and stood watching while guests were disappointed until I took care of it for them. Then, no onensaid anythingbas I helped myself in andniut ofnthe kitchen area directly in view of the front counter. Even a \"sorry your not allowed back there\" wouldnhave been more understanding than the ignorance and blindness to the situatuion. If not for the one gentleman who checked us in, I would rate this stay as the worst accommodations I've ever had. I forgot to mention the vending machines were broken and we had to go the the hotel next door for drinks.

Family_with_children

6/10

Pleasant

03 May 2026

Sarah

Ii really only came in and slept. It is a 2 star hotel. Clean enough, but not well equipped.

Self

8/10

Excellent

26 Apr 2026

Amanda

As a pet friendly hotel, just make sure all furnishings are being checked & cleaned. Our pull out couch still had rawhides inside.
The jacuzzi bathtub did not work & we had to move rooms late of the evening. The pool wasnt in working order so we was told we could walk next door to use the pool there.

Friends_and_family Family

4/10

Poor

19 Apr 2026

Kou

We booked the hotel for a soccer tournament Friday through Sunday. The lights on our room was dead, the lamp didn’t have the knob to turn it on. The pool was closed but wasn’t posted on there page. We was told to go next door to share there pool with the other hotel. There arcade only had 2 claw machine and a pool table that wasn’t working. Breakfast was horrible, microwave sausage biscuit and one waffle maker for 10-20 people in the morning. A lot of people were going out to eat after seeming what was for breakfast. If you’re booking for a place to spend the night this would do. But if you’re spending a few nights. Go somewhere else.

Family_with_children

2/10

Poor

18 Apr 2026

Stefanie

The First Lady I spoke to was super rude and I wanted to change hotels I stayed and the next lady was great.

Partner

6/10

Pleasant

16 Apr 2026

Alan

The breakfast was average. We chose the hotel based on it having an indoor pool which was down for maintenance. That was not listed on their site. Very few staff around.

Partner

8/10

Excellent

14 Apr 2026

Tammy

No hot tub. Pool was not open. Staff was awesome!

10/10

Exceptional

12 Apr 2026

Brett

Overall we are satisfied with our stay. Shakira at the front desk is Amazing!! She is so good at her job while making you feel welcome! Only complaint was breakfast. 1 waffle maker for everyone when nothing else is available to eat is ridiculous. Premade sausage biscuits and bagels were frozen , all juices were soured and warm. And that was it so we had to skip breakfast. If you can’t do it right don’t offer it at all.

Family

6/10

Pleasant

11 Apr 2026

Jessica

Room was clean, however there were several items around the room that were in poor condition. The vents on the AC unit were broken, toilet paper holder in bathroom not able to hold the roll and one of the bed frames looked like it was close to totally breaking.
The pool was out of order, as was the games in the game room.
Staff at check in and out were friendly and helpful.

Friends

4/10

Poor

10 Apr 2026

EDISON

The room had a bad odor like dirty feet. The pillows smelled bad as well like a sweaty odor. The pool was empty. Breakfast was poor only pancakes machine for warm meal.

Family

8/10

Excellent

03 Apr 2026

Charlotte

Room was fairly clean, desk staff varied by person Mimi was great, Sharara was awesome and the gentleman cleaning rooms that I saw was great and polite.

Self

10/10

Exceptional

02 Apr 2026

Andrew

Breakfast was great.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Michael

The staff was exceptionally friendly. Nice hotel and close to Appalachian State campus.

Family_with_children

6/10

Pleasant

23 Mar 2026

Jenny

Continental breakfast was sparse and water was out for tea. No staff was available to fill.

4/10

Poor

11 Mar 2026

Kim

They had a truck that ran its engine at 1sm I called the front desk he said he would tell them to stop ! The men were just parked with people inside the truck !!! It ran all night outside my window !! Too many illegals as well staying at Hotel!!!!

4/10

Poor

06 Mar 2026

dayna

The hotel was older. The elevators were not working the first day and we had to take the stairs after waiting. They finally put a sign up. The hallway smells of smoke. The pool needed to be filled and it was out of order. The breakfast was sparse. The staff was polite and nice. The bathroom was old but it was clean and water was hot. It had a view and was close to everything but if I known everything, I would have probably chosen another hotel. Not what I am used to for Quality.

Family

8/10

Excellent

12 Feb 2026

George

The shower head was hanging from a peice of electrical tape. That was not good.

Leisure Friends

10/10

Exceptional

05 Jan 2026

Adrian

Service was great. The hotel was very clean. Only had an issue with the bathroom sink which was clogged. But was fixed right away. Also wifi signal could be improved. Barely worked in the rooms. Friendly staff. Pool was out, but it's winter so it's understandable. Breakfast never ran out of items. Vending machines stocked and ice machined worked really well.

Leisure Pet

6/10

Pleasant

30 Dec 2025

David

Breakfast had almost nothing in it and crowded.

Barking dogs half through the night.

Walls thin.

Shower felt like it had a hole in the floor and we about to break through.

Heat and AC speed of fan broke.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Sara

Amazing

Leisure Family

8/10

Excellent

25 Dec 2025

Sara

Amazing

10/10

Exceptional

24 Dec 2025

JEANNETTE

Friendly staff. Clean room.

10/10

Exceptional

22 Dec 2025

Dan

This is a very nice hotel; staff are courteous and rooms are clean. Great location.

Self

10/10

Exceptional

21 Dec 2025

amy

Nice stay for an overnight visit

6/10

Pleasant

21 Dec 2025

Mary

The hotel was clean but the beds were horrible. Also when we chec

8/10

Excellent

17 Dec 2025

Sara

Awesome people Awesome place

2/10

Poor

16 Dec 2025

Kelly

Everything was out of order... the swimming pool, the ice machines, multiple soda machines, and an elevator. Plus the buffet was out of coffee, coffee cups, and eggs at 7:30 in the morning. I brought my mom and my daughter and my wife here for my daughter's college graduation and everybody was embarrassed.

Leisure Family

10/10

Exceptional

03 Dec 2025

Marsha

Great everything was great

10/10

Exceptional

02 Dec 2025

Kim

Great location for App State parents

Leisure Family

10/10

Exceptional

02 Dec 2025

Marsha

Clean room courteous staff

Leisure Family_with_children

4/10

Poor

28 Nov 2025

Rennie

I booked 2 rooms, one for me for two nights and the other for my son and his girlfriend for one night - their room smelled so bad of smoke that I gave them my room. I asked the front desk to change the sheets and towels in their room so I could use it the second night. I came back from being gone all day to a dirty room that wasn’t touched by housekeeping. The rooms, walls, carpet, showers are all outdated and need to be replaced. The breakfast selections were awful.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Cathy

Everything was good.

6/10

Pleasant

26 Nov 2025

Laura

Stayed for a quick overnight stop. Overall felt safe. The hotel is visibly older and could use a total refresh. A few minor hiccups during check-in but ok overall. We didn't need it, but were told during check-in the pool was out of service. My biggest issue with this hotel was the overwheling smell of cigarette smoke throughout the hotel including the rooms. If you don't mind that i guess you would be ok. For that reason I would not stay here again.

Friends_and_family Family

2/10

Poor

18 Nov 2025

Felicia

The room was very neglected. I have pictures to support. I was just so sleepy and had no choice since it was late at night, so I stayed. They need an upgrade badly.

Business_and_leisure Self

10/10

Exceptional

09 Nov 2025

Humberto

Greta place to stay

Business Friends

8/10

Excellent

24 Oct 2025

KIAUNDRA ALESE

I would book again. Place offered everything I needed. Indoor pool was a plus. The view from the lobby air was amazing! Truly felt like home.

Leisure Family_with_children

10/10

Exceptional

22 Oct 2025

David

Room served it’s purpose

Self

10/10

Exceptional

19 Oct 2025

Washington

The person at the front desk is the best of the world. She knows it. Very detailed and helpful. Great with kids. Thaks.

Leisure Family

10/10

Exceptional

19 Oct 2025

Glenn

Was lucky to find at short notice.

Leisure Family

4/10

Poor

17 Oct 2025

Lori

Killed 2 bugs within 5 min of getting in room, room stunk and had dryer sheets in vents, water damage on ceiling, tub drain broke, smudges on headboard from previous guests. Def not worth what it cost

8/10

Excellent

15 Oct 2025

Christopher

They were testing the fire alarms upon arrival. I know things like this just happen and they

8/10

Excellent

14 Oct 2025

Jana

The room floor was not vacuumed. We had to request towels & clothes twice before we got any. The pool was over-chlorinated so kids only swam once bc eyes burned. The staff were very friendly! Shakira worked many positions & was a complete joy! Breakfast was not continental by far but a waffle did well. Only other “hot” option were grits or oatmeal. Best thing about this hotel is that it’s right across the street from a Lowe’s grocery store. Easy to get to for anything you may need.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Franklin sam

Good location and breakfast

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Lora

Needs

10/10

Exceptional

07 Oct 2025

Karen

Clean rooms. Comfortable. Great staff.

Leisure Friends

10/10

Exceptional

06 Oct 2025

Karla

Room was pretty standard, clean and efficient. But that staff… Amazing!!

4/10

Poor

04 Oct 2025

Gary

Room had a terrible smell,requested air freshener and they said they didn’t have any. Toilet paper rack was broken.. Couldn’t read temperature on A/C unit. Muffins and granola bars were old.

Partner

10/10

Exceptional

02 Oct 2025

Valerie

Nice staff, clean rooms, close to ASU, and a nice shopping center across the street

Leisure Friends

8/10

Excellent

28 Sep 2025

James K

Nice place to stay.

Breakfast had great carbs. Would have been nice if more protein was available. Very friendly front desk clerk. Enjoyed the stay overall. Would stay again if ever back in that part of the world.

Partner

8/10

Excellent

27 Sep 2025

Kelly

Room was clean and close to college. Breakfast was basic

Partner

10/10

Exceptional

25 Sep 2025

Rod

Awesome Stay

Convenient location. Room was very spacious and fantastic! Most comfortable bed I’ve slept in that I can remember. My wife loved the jacuzzi tub. The fireplace was a pleasant surprise.

Partner

10/10

Exceptional

24 Sep 2025

Tracy

Good stay

Friends_and_family Family

2/10

Poor

22 Sep 2025

Amanda

Ill never stay here again and neither will any of the people i know that comes here to stay for work

4/10

Poor

19 Sep 2025

TJ

The entire 3rd floor smells terrible and our room smells even worse. There is dried liquid of some sort on the wall that wasn’t cleaned. The bathroom wasn’t very clean either. We had to open the window and go buy air freshener spray from the dollar general to make it smell good enough to be bearable. I will not be back here.

Leisure Partner

6/10

Pleasant

17 Sep 2025

William

.

Business Partner

10/10

Exceptional

15 Sep 2025

Jean

GM was great! She let us borrow a cube to charge a phone. All the staff were great

Friends_and_family Family

2/10

Poor

14 Sep 2025

Kameron

Our non smoking room smelled like smoke and gave us headaches. Seriously terrible

Partner

10/10

Exceptional

07 Sep 2025

Shelley

Staff was very nice, 1 mile walk to campus very doable with good shoes, easy to downtown, grocery across the street
Very nice rooms
No shampoo/ cond provided like some places, pack according

Leisure Self

10/10

Exceptional

02 Sep 2025

sandeep

Nice location with outstanding view

10/10

Exceptional

01 Sep 2025

Harshavardhan

Beautiful location

Leisure Family