Name: Holiday Inn Boone - University Area
Address: 1075 Highway 105, Boone, 28607, US

6/10

Pleasant

03 Aug 2026

LISA

The hotel was clean and the staff was very friendly and helpful. However, the hotel was very basic. The room was small and the bed very firm. The hot tub was nice but the pool was freezing. The breakfast options were basic and only coffee &tea were complimentary. There was a small bar but it was closed because the hotel was still waiting for their liquor license. The stay was pleasant but I expected more.

8/10

Excellent

01 Aug 2026

Tanya

The hotel was nice. No hair dryer in the room, but we asked for one and they had one for us.

10/10

Exceptional

31 Jul 2026

Jason

Stayed for a concert, room was very close

10/10

Exceptional

25 Jul 2026

Daniel

Extremely clean rooms very nice and helpful staff

10/10

Exceptional

25 Jul 2026

Dalayna

This was my second stay here and it was just as good as the first time I came a few years ago! I appreciate the cleanliness, kind staff, and minimal noise.

6/10

Pleasant

24 Jul 2026

Paula

Comfortable beds and pillows. Nice heated indoor pools

2/10

Poor

21 Jul 2026

Jordan

Cleaning staff were nice. Building needs a lot of maintenance work. Locks worked off and on. Pool and hot tub combo are nice but the water in the hot tub didn’t look so great after our first day, not sure it was getting cleaned. Heard other guests say the same thing. Only one working elevator, I don’t mind taking the stairs but they were in disrepair as well. On site kitchen seemed nice on the list of things but prices were a bit high for what it was. $15 for a 3 egg omelet I could get a the diner down the road for half the price.

Family_with_children

8/10

Excellent

19 Jul 2026

Chaoqun

Every thing is good

10/10

Exceptional

19 Jul 2026

Diana

Great, clean stay. Would stay again.

Family_with_children

10/10

Exceptional

15 Jul 2026

Don

Nice hotel. Professional and friendly staff. Mak you pay extra for breakfast.

10/10

Exceptional

12 Jul 2026

Erin

No breakfast

Self

4/10

Poor

11 Jul 2026

Rachael

My hotel room was never cleaned, even though I went to the desk to ask about it. The room was humid and damp, and on the first floor. Even with the shade pulled completely down, you could see right through my window and the outside dusk to dawn light shown in through my room, illuminating it all night long anyone passing by my room outside could easily see inside to where I was sleeping. Not great.

Self

10/10

Exceptional

06 Jul 2026

Andy

Room was a good size and clean.

Partner

10/10

Exceptional

05 Jul 2026

Adriana

Room was clean..the elevator was broken and we had to come down the Stairts from the 5th floor..not to good.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Eric

Staff

6/10

Pleasant

26 Jun 2026

David

Room was not ready when checking in at 6:00 pm. Thought there was a complimentary breakfast, but not. Had to have our room rekeyed once. Elevator very slow. One was out of service.
Room clean, bed comfortable. Location fine, but busy road to turn into and out of. Probably look around next time for a different spot.

Partner

8/10

Excellent

21 Jun 2026

Aura

We paid for breakfast and did not receive a voucher. I asked the front desk and the guy told me he did not see where I paid for it, but gave me a card for complimentary breakfast for 1 day, but not for the next day. Overall the place was nice and semi clean. The bathtub was not the cleanest and our towels had stains on them

Family_with_children

10/10

Exceptional

21 Jun 2026

Melvin

Great service

Family

4/10

Poor

14 Jun 2026

Christopher

Do not stay in 513, I was bitten over a half dozen times by bed bugs. The TV s are horrible. Just a few channels to choose from. Very little hot water. The key entry to the various entrances rarely work, had to walk around to the front entrance.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Jacob

Great stay

6/10

Pleasant

11 Jun 2026

Heather

The staff was really helpful. When we arrived, there was a missing bulb in our room that they replaced promptly. Later we realized there was kind of a musty smell though. Then, when we pulled back sheets there were some stains. I also found a long hair in my bed. My son and I have short hair. It was fine, but I won’t probably come back. Didn’t want to go through the hassle of changing rooms.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Miranda

No hot water in our room.

Partner

4/10

Poor

04 Jun 2026

Tracy

The staff was very efficient and helpful. Location, great. Our room was a disappointment. Room was outdated, stuffy, and hadn't been cleaned properly. There were crumbs all over one of nightstands, with lots of little handprints on it. The outside wall with a window had a very large stain on it, which appeared to be patched, but still looked like we were staying at the site of an old crime scene. Also, no comfortable place to sit in lobby area :(

Family

10/10

Exceptional

31 May 2026

Robin

Very clean...quiet. We did have a tiny problem with a few young children running up and down the hallway which was very annoying but the gentleman at the front desk nicely took care of that and swiftly. He let us check in a little early because he had great customer service skills and knew we were very ready to get out of our car from traveling. Thanks for a nice stay. This is our second time at this location near the University and we will definitely be back.

Friends_and_family Family

8/10

Excellent

25 May 2026

Dora

Is good

Partner

10/10

Exceptional

22 May 2026

Edwin

Clean room and good
breakfast

10/10

Exceptional

15 May 2026

Barry

Perfect

Self

8/10

Excellent

09 May 2026

Lisa

Breakfast was not complimentary.

Friends_and_family Family

4/10

Poor

06 May 2026

Matthew

False advertisement. Advertised a hot tub and heated pool. Heated pool had no heat and was unbearable. Hot tub was down and staff said they were on it but other guest told us it was shut down by the health dept. Staff was nice but lied about a known issue. There was trash from the guest before. Dirt and rotten food under desk, curtains, bed edges. Window was fogged over between the panels. Couldn't even see outside

Family_with_children

6/10

Pleasant

03 May 2026

Staci

Room was adequate. You could see that the property wasn't well maintained. The air handler rattled very loud until we finally turned it off at 3am. Then the room got too cold so it was hard to get back to sleep. Told the front desk but they acted like they didn't care. Will not stay there again.

Partner

6/10

Pleasant

05 Apr 2026

Sheena

Stay was ok

10/10

Exceptional

31 Mar 2026

Johnathan

The room was very clean. The staff was friendly. We enjoyed our stay here. The only issue we had was the sink faucet wouldn't ever give us hot water. We had to use the tub faucet to get hot water. We were in a room facing the street which was noisy until late at night when traffic finally died down.

Partner

8/10

Excellent

20 Mar 2026

Kim

Great location

10/10

Exceptional

08 Mar 2026

Matthew

Parking was near and plentiful

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Shelley

Everything was great

Self

10/10

Exceptional

04 Mar 2026

Heather

Na

2/10

Poor

01 Mar 2026

Michael

You’re kidding me right? I drove 17 hours to get there in 20 minutes before pulling into the parking lot. The property called me and told me my reservation was canceled because they were overbooked. Their clerk told me what they do is cancel third-party reservations, i.e. Hotels.com, Expedia, etc., and accommodate people that walk in and are looking for a room because they will pay more money. They told me it’s not their problem and treated me like complete crap. They wouldn’t allow me to talk to a manager. Never again will I use all Holiday Inn and I’ve been IHG member for over 30 years

Friends_and_family Family

2/10

Poor

01 Mar 2026

Kirk

I got to the hotel, and they advised that Expedia overbooked. Even though I paid for me room, Holiday Inn did not hold my purchase. I thought it odd that the staff blamed another company, but it is what is it.

4/10

Poor

28 Feb 2026

Angella

We didn’t get much sleep due to loud music and partying at the ground floor. It seemed some hotel guests decided to tail gate in the parking lot and the noise kept is up til well after midnight

Also, we could hear a lot of road traffic from inside the room, and the air conditioning unit was very loud, even on the low fan setting.

Amenities — the hot tub was out of order.
Unfortunately one of the reasons we selected this hotel was for the hot tub.

Part of our breakfast order was missing and the hair dryer in the room was broken.

The staff was friendly and room was a good size and clean

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Aubrey

Every thing was clean and friendly staff!

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Raeshawn

Thus location is perfect! We were less than 5 minutes from shops and dining.

Leisure Family

6/10

Pleasant

17 Jan 2026

Judy

Staff was great. Room was nice but our coffee maker didn't work, our shower flooded the whole bathroom at 1 oclock in the morning, out passkeys quit working and we couldn't get in. The hotel compensated us for those issues and other than those it was ok. Very clean place to stay.

Partner

6/10

Pleasant

10 Jan 2026

Michael

Bar was not open on a Friday. Did not try the breakfast. Staff was very friendly.

Partner

6/10

Pleasant

10 Jan 2026

Shilpa

Rooms were good. Staff was courteous and helpful but since the hotel was understaffed hence we had to wait for our breakfast for almost one hour every morning. No matter what time you go down for breakfast, you have to wait for minimum 1 hr. This hotel had no buffet served breakfast like other hotels.
my suggestion would be they should start serving buffet for breakfast when lots of people are there.
Thanks

Friends_and_family Family

4/10

Poor

05 Jan 2026

Carmen

Hot tub and door to the pool area were broken during our entire stay. Huge bummer as this was the reason we originally chose this hotel. The front desk staff were very plesant and worked hard, but cleaning services were not great. No towels left and bed sheets were not fresh, just the same sheets from the night before placed back on the bed, not even made up. I had to walk to the front desk to get items multiple times. Because the pool door was open the hallway was extremely humid and the smell of chlorine burned your eyes. This was ver unplesant as our room 110 was on the first floor just a few feet from the pool area. Overall, i would probably not stay again.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Sandy

Room was very comfortable and clean. Everything was great for our stay. There is a young lady at the front desk, I believe her name is Michelle, she is outstanding.

Friends_and_family Family

6/10

Pleasant

31 Dec 2025

Melissa

The breakfast was just ok, not good considering the price. If I had known, I would not have bought the breakfast package

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Marie

The staff was great. Check-in was fast. Our room was clean and the bed was comfortable. I would stay again!

Leisure Family

10/10

Exceptional

22 Dec 2025

Tiffany

Everyone was so nice and welcoming

Leisure

10/10

Exceptional

30 Nov 2025

John

Excellent plays the room was great. Staff was wonderful. Really enjoyed our stay there.

2/10

Poor

08 Nov 2025

Harrison

Waited 15 minutes to check in, no one was at the desk. Front Desk ran my credit card for someone else's room. TV in room did not work, front desk tried to fix but they didn't understand the problem. I've been in many hotels and this is the worst experience I've ever had.

Partner

6/10

Pleasant

27 Oct 2025

Barbara

The staff was very congenial and helpful. However I have to say I was very disappointed. Came back from the activities for the day and the room was not cleaned. Every night this happened. I don’t think that I should be the person to ask them to do their job. Every day before we would go out there was someone cleaning other rooms. Consider what I paid for of two nights this should not happened. I do expect some type of consideration and I am not a member of the program. Hope to hear from you soon.

Friends_and_family Family

6/10

Pleasant

11 Oct 2025

Troy

Under construction, no parking, rooms were old, shower was disgusting.

Leisure Family

10/10

Exceptional

05 Oct 2025

David

Clean, convenient

Partner

4/10

Poor

25 Sep 2025

Christie

I primarily booked this hotel for the pool and hot tub, which we’re NOT in service. The room tub facet didn’t work properly and leaked constantly. The room didn’t appear vacuumed. The service wasn’t friendly and food was over priced. They were also stingy with room towels, was only

10/10

Exceptional

25 Sep 2025

Jacob

Great

Leisure Self

6/10

Pleasant

18 Sep 2025

Denaya

The hotel was run down.

Leisure Pet

6/10

Pleasant

14 Sep 2025

Jennifer

Pretty pricey for not a lot of amenities

Leisure Family

6/10

Pleasant

13 Sep 2025

Kimberly

Check in took forever because i had paid through 3rd party. Room was clean and comfortable. However night 2 came in to no hot water. Called desk and she said none til next morning. She could offer free breakfast . Next day no hot water in the morning. It was on that afternoon when we got back from work. Pool was closed. Lots of remodeling. Asked for sales manager. Each time we were told not available. Ww were going to extend our stay but decided to go somewhere else. Also privacy blind does not go all the way down. You have to block the window for privacy.

Business

2/10

Poor

26 Aug 2025

Michele

I could not find my reservation for this property for some reason in the app as I was driving over 5 hours to bring my daughter to college in Boone NC. It was late at night and I was starting to worry so I tried to call but couldn’t get anyone to answer. I then booked another reservation at another hotel because it was late and I didn’t want to get there at 1 am with no place to stay. A few days later, I realized a charge was made to my credit card so I immediately reached out to Expedia, I explained the situation and the trouble I had I ended up paying over $100 more at the other hotel so I would’ve gladly stayed at the Holiday Inn had I been able to pull up the reservation or get someone on the phone. Expedia tried to call them multiple times and had to chase the manager around to try to get someone on the phone only for them to be so insensitive to the situation and they were not willing to budge so I ended up paying $124 for a mistake that was not my fault and they refused to credit it back. I do not recommend this hotel, they are not customer first!!!!! There are many other decent hotels in the Boone area check their first!!! I will be traveling to Boone to visit my daughter, but I will not be staying at this hotel!!

Business Family

10/10

Exceptional

17 Aug 2025

John

Perfect location to campus. Super nice staff checking in and checking out.

Leisure Family

6/10

Pleasant

16 Aug 2025

Verified traveler

When we arrived at 10PM, parking was an issue as a significant portion of the lot was being used for construction storage for work on an adjacent lot. The room we reserved a month ago was not available. Rate charged was more than advertised. But it was late and we were exhausted. Asked for extra towels and bedding (because we did not receive the room we reserved). Finally received them after midnight, requiring multiple calls and a trip to the front desk. Second night - same request and essentially same result. This time no one answered when we called and we decided to just go to the front desk and wait. People who worked there were perfectly friendly - just appeared understaffed and not overly motivated.

Friends_and_family Family

6/10

Pleasant

13 Aug 2025

Joseph

College Life

It was a nice hotel, the room was clean, my night was quiet. Due to nearby construction the parking was a little lacking. An i didn't realized when I booked that breakfast was not included.

Friends_and_family Family

2/10

Poor

10 Aug 2025

Maria

Not clean, pool out of service, rooms smell bad. No breakfast free in the page don’t specify that if you want breakfast you need to pay for each person.

Leisure Family

6/10

Pleasant

10 Aug 2025

Tyrone

Under Construction

The hotel prices were inflated for App State check in. Then to arrive and see that the pool and Jacuzzi were out of order. No continental breakfast as stated in the listing. The property is under construction but if it had maintained properly it would have been more pleasant.

Friends_and_family Family

6/10

Pleasant

03 Aug 2025

Terri

It was easy to get to. Room was nice.

Family

10/10

Exceptional

25 Jul 2025

Jessica

Easy stay

One night stay, easy check in amd check out. Every amenity we could need overnight.

Friends_and_family Family

6/10

Pleasant

23 Jul 2025

Mary

The desk clerk at check in was great. She went out of her way to solve reservation problems,
We originally booked at Holiday Inn Blowing Rock but had reservations canceled less than 24 hours before our trip. They said a broken water main was the reason for cancelling our reservation, so we then rebooked in Boone. It turns out that after being told that they had a pool and hot tub, they were both not working. I would definitely not go back to Holiday Inn.

Leisure Family_with_children

8/10

Excellent

22 Jul 2025

Rebecca

Very comfortable bed

6/10

Pleasant

21 Jul 2025

colin

Wish I would have known the pool was closed prior to booking considering I’m traveling with 2 kids.

Leisure Family

2/10

Poor

19 Jul 2025

Cesar

Broken blind, sink, and stopped up shower. The pool was out of service and they have the same guys working front desk and breakfast restaurant.

Leisure Family

8/10

Excellent

19 Jul 2025

Raymond

Nice place

10/10

Exceptional

19 Jul 2025

Maureen

App baseball tournment

The night staff bar tender and girl at front desk was AMAZING. The day staff at desk rigid and unfriendly. Upset pool was not opened. Perfect location to college

Friends_and_family Family

6/10

Pleasant

18 Jul 2025

Rhonda

Comfortable quiet clean room.

Leisure Partner

10/10

Exceptional

04 Jul 2025

Michael

We had a wonderful stay. Clean room. Breakfast was excellent. Staff very friendly and helpful.

Leisure Partner

8/10

Excellent

22 Jun 2025

Kristina

Greeting staff was eating and only look d up when I said I was checking in. I had prearranged early check-in and he argued with me about it.

I was told by front desk staff (who was sweet and apologetic!) that kitchen was open until 10. Bar staff (much less friendly) said kitchen closed at 9.

Friends_and_family Friends

8/10

Excellent

13 Jun 2025

jamie

Close to App State

Business_and_leisure Family

8/10

Excellent

09 Jun 2025

Cathy

Check and check out were quick. Room available and clean. Blinds/shades on window did little to keep out light from parking lot all night

Leisure Family

6/10

Pleasant

08 Jun 2025

Jenny

The staff was friendly and helpful. The pool was dirty and so we did not swim in it. The hotel had a weird smell, and so did the water coming from the faucet in the bathroom. The soaps are all liquid in the rooms and had too strong of a fragrance.

Leisure Family

2/10

Poor

06 May 2025

Meaghan

Rude check in

10/10

Exceptional

04 May 2025

Ronald

Quiet place. Good place to stay with children..

Business Family_with_children

10/10

Exceptional

16 Apr 2025

Lisa

We were here in Boone to visit our son who is a Masters Student at App. State. This is our second stay at this hotel. Both visits have been wonderful! We will be back several times next school year and plan to stay here! Staff is very friendly!!

Friends_and_family Family

6/10

Pleasant

11 Apr 2025

William

No coffee available for my room. Only decaf. Had to purchase coffee in the lobby. Plain coffee nothing fancy.

Leisure Family

10/10

Exceptional

10 Apr 2025

Amanda

The staff was very polite, respectful, and helpful. The room was very clean. The little fridge didnt work and there was no microwave, but ither than that is was a great room

Business Self

6/10

Pleasant

09 Apr 2025

James

Very overpriced for weedend stay. Stairwells smell moldy. Only one elevator for a full hotel.

Leisure Self

4/10

Poor

01 Apr 2025

Patrick

Property made a mistake in a charge and had made it very difficult to correct
A simple over charge should be an easy fix as of now it has not been

Business_and_leisure Family_with_children

4/10

Poor

29 Mar 2025

Savannah

You had to pay extra for food services but menu was very small and not very many selections to choose from. Elevator was beyond slow and delayed. Drink machines on every floor but were not plugged in, so you had to purchase drinks and snacks from front desk, not very many options available to choose from as well. Couldn't get a physical receipt either from purchases. Room was very expensive for 1 night and food services were only available between certain times... i will not be staying at this hotel again

Leisure Friends

8/10

Excellent

23 Mar 2025

Dennis

New youthful look,

Leisure Family

10/10

Exceptional

15 Feb 2025

shan

Check in was quick and easy no hassle. Everything was clean. Staff was very friendly and helpful. Omg the pool temperature was just right really enjoyed the pool.

Friends_and_family Family

8/10

Excellent

07 Feb 2025

Anthony

Its where I always staff when I go to Boone because it is so convenient to everything.

Leisure Family

4/10

Poor

21 Jan 2025

Axel

Pictures are deceiving and price compare to other around is expensive , heated pool not in good conditions at all, smelly, broken equipment and not appealing at all.. Will nit again and don't recommended

Leisure Family_with_children

4/10

Poor

19 Jan 2025

Meghan

This hotel was quite disappointing for a couple of different reasons.
The room layout was odd and uncomfortable. The \"restaurant and bar\" that said it was open until 10pm was already closed at 8pm on a Friday evening. There was a space heater plugged into an outlet in the middle of our hallways that definitely looked like it was a fire hazard. All the rugs in the building were puckered.

Leisure Family

2/10

Poor

12 Jan 2025

Gertrude

This was an last minute booking but had to cancel after less than 2 hours as I found someone to drive my son back. But the property manager wouldn't like to refund my payment even though Expedia intercede, where I made a booking. Very disappointed with the management of the hotel. I wouldn't recommend this hotel who were not accommodating at all.

10/10

Exceptional

11 Jan 2025

Jenny

Samantha was AWESOME!!!! We truly enjoyed our stay

Leisure Family_with_children

8/10

Excellent

10 Jan 2025

Paul E

It was okay

Business Self

2/10

Poor

07 Jan 2025

Daniel

Room heater only blew cold air. No room change was possible. Staff did provide space heater. Jacuzzi & showers had lukewarm water at best. At the cost we paid near $200, one might think they would provide a free breakfast? Nope. And they begrudgingly provided my son with a glass of water to drink in the morning. Not impressed to say the least!

Leisure Family_with_children

10/10

Exceptional

06 Jan 2025

Angela

It was nice and clean.

10/10

Exceptional

06 Jan 2025

Eric

Clean

10/10