Name: Mainstay Suites Odessa I-20
Address: 1801 S. Highway 385, Odessa, 79766, US

6/10

Pleasant

02 Jul 2026

Charles

The hotel was clean and the rooms were comfortable but the bed was hard and the noise from other guests was annoying

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Janice

Breakfast bar was very minimal too many carbs no proteins.

Partner

10/10

Exceptional

20 May 2026

Alfredo

This is one of my favorite hotel to stay with when I am in Odessa. Great location and very friendly staff and clean facilities.

Self

8/10

Excellent

02 Apr 2026

Joni

No coffee or hot water for tea
We didn’t eat any food

Partner

6/10

Pleasant

13 Mar 2026

Andrew

Lobby needs work. Appearance,

2/10

Poor

22 Feb 2026

Isabel

When I booked the room I was not informed about a $100 deposit or $25 deposit for kitchen appliances I’m worried that I won’t get the refund back bed sheets weren’t washed properly there was no dish soap for the silverware everything wasn’t to my liking

8/10

Excellent

20 Jan 2026

Juan

Staff is helpful is in addressing our concern where to park our truck with car in tow

Business_and_leisure Partner

8/10

Excellent

03 Jan 2026

Cesar

The room was good and clean, but the water machine at breakfast had Fungus/mold. When dispensing water staff were nice, friendly, and helpful.

Business

8/10

Excellent

25 Dec 2025

Surendra

Good

10/10

Exceptional

04 Dec 2025

Jamayea

Very clean very spacious rooms friendly staff loved it

Leisure Partner

6/10

Pleasant

04 Dec 2025

Stacy

Didn't have breakfast! Left at 7am due to the heat not working and I about froze to death! For 128.00 should not have had to have that problem.

Friends_and_family Family

8/10

Excellent

04 Dec 2025

JOHN

Clean room. Bad breakfast.

Business Self

10/10

Exceptional

01 Dec 2025

William

Was clean, and great location to interstate

Leisure Family

10/10

Exceptional

29 Nov 2025

Jeffery

Property close to highway; room was very spacious and clean; some furniture outdated, but acceptable. Front desk was always present and ready to help if anything was needed. We would stay again.

Leisure

6/10

Pleasant

28 Nov 2025

Tan

The beds, bathroom, and floor were clean.
We picked this place for the kitchen and full size fridge. The dishes were all dirty with caked on food. There was no dish soap or sponge so I used the bar soap and it took awhile to clean the hard dried egg yolk from the silverware.
We have dairy and egg allergies. So it was disappointing to have dirty dishes with eggs. That means the shelves and drawers were dirty too with old food crumbs.

The toilet also would flush once and then took a really long time to fill up. So we used the ice bucket with tub water to refill the toilet tank.

10/10

Exceptional

22 Nov 2025

Antonio

Yes everything was clean and fresh

2/10

Poor

11 Nov 2025

Sinikka

The hotel is dirty. The same empty beer bottles, trash, and spilled something stains were never cleaned up on the hallways the 3 days 2 nights we were there. The carpet in the rooms felt disgusting. The elevator was broke the entire time despite being told several times it was being fixed \"t day\". There was old soap in the showers. Breakfast was a joke.

Business

10/10

Exceptional

31 Oct 2025

Isabel

Great stay

Leisure Self

2/10

Poor

27 Oct 2025

David

If you want to book after midnight they would rip you off.

Leisure

10/10

Exceptional

05 Oct 2025

Jose Antonio Jr

Family of 3, stayed two nights. The breakfast is continental like advertised (no eggs or sausage/bacon). Felt safe. Not pristine clean but good enough. The beds are comfortable. The rooms are spacious. For the price, we would stay there again.

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Jakob

Big room, love it

10/10

Exceptional

28 Sep 2025

Nenis

Great stay, will be booking again for future stays

Business Family_with_children

6/10

Pleasant

21 Sep 2025

Reyna

Breakfast wasn’t even worth it. Elevator smelt like cigarette smoke. No soap or shampoo in the room. But very clean! Didn’t like the location. Felt a little unsafe

Leisure Family_with_children

10/10

Exceptional

21 Sep 2025

Rebecca

It was a really good room for a really good price. Very spacious, clean, and quiet.

Leisure Family

10/10

Exceptional

08 Sep 2025

Carla

Awesome stay! would definitely recommend. The room was clean and comfortable. Friendly staff!

10/10

Exceptional

05 Sep 2025

Monica

We realy liked that our room was clean and that we felt safe.

Leisure

10/10

Exceptional

02 Sep 2025

Ramon

Ok stay

Business Family_with_children

10/10

Exceptional

31 Aug 2025

Kimberly

Nice and clean, very friendly

Leisure Family_with_children

10/10

Exceptional

25 Aug 2025

Amanda

The rooms were very large, clean and comfortable. The service was great

Friends_and_family Family

4/10

Poor

24 Aug 2025

Aylin

We encountered room dirtyness, bugs in the restroom.

Leisure Family_with_children

2/10

Poor

10 Aug 2025

Alaa

I was asked to pay 45$ on top of Expedia price .. after non refundable booking of Expedia ..so I couldn’t just leave ! don’t expect receipt for what u pay extra... rooms smell bad .. dirty carpet & dirty bath floor .. hair in bath tub .. so old towels …! First & last time

Business Self

8/10

Excellent

24 Jun 2025

Maribel

Nice bed!

Nice bed and friendly staff. Highly recommend 👌

Business

6/10

Pleasant

09 Jun 2025

Jessica

Hotel needs a refresh

The hotel was beat up; carpets were dirty, floor needed to be swept and none of the anti bacterial soaps were full. The room was fine, loved the kitchenette but walls needed repainting and caulking. Who picked the bathroom tile, thought someone smeared brown dirt all over the shower before i realized. Curtains, both shower and window, were shredded and filthy. Room size was spacious and TV had great channels. The male attendant was kind and friendly. The female attendant was not friendly but on her way out for the day. She left us standing in the lobby for 10 minutes while the male attendant was assisting another guest. Think the hotel was mostly beat up by is guests and the staff was just done trying. The hotel has a lot of potential if it was in the right hands.

Friends_and_family Family

2/10

Poor

05 Jun 2025

Noreen

I made reservations through Expedia for one night June 3 while traveling. When I arrived at the hotel, I was told room was not available due to a leak in water pipe.
I had to stay at a nearby hotel.
I would not recommend this hotel.

Business_and_leisure Family

10/10

Exceptional

22 May 2025

Brittany

Was very clean!

8/10

Excellent

19 May 2025

Christy

The beds are hard but if you’re tired that don’t matter much.

Business_and_leisure Partner

10/10

Exceptional

17 May 2025

Chase

Great

Leisure

2/10

Poor

16 May 2025

Bobby

PEE STAINED BLANKETS!! PHOTOS

I laid the comforter to the 2nd bed flat on the ground and noticed huge pee stains. I immediately took the comforter off of the main bed I already slept in, and there were stains on that one as well. I was disgusted because you cannot see this with the window closed ad the room lighting is very dim. I only noticed when I opened the window. I informed the person working the desk and showed him the photos. I took other photos of the room to show how bad the overall room in general was. Torn curtains, pee stained covers, black in tub, tiles missing, etc. (See photos) I will never stay at another Main Stay. Disgusted for life. And they didn't even do anything to make it right. This was on a Saturday and it took till Thursday of the next week before a manager called me. She requested the photos but never called me back.

Business

10/10

Exceptional

13 May 2025

Adelaida

I loved our room. It lacked room service when we would leave for the day and come back to our room not being cleaned and having fresh towels. Could probably upgrade the variety of breakfast, but its just a suggestion

Friends_and_family Friends

10/10

Exceptional

26 Apr 2025

Nancy

It was a long cross country trip, I was exhausted and got here in the middle of the night. It was such a relief at the end to reach a hotel where the employeeat the counter was efficient and courteous, its clean, the toom is comfortable and quit.

Self

10/10

Exceptional

13 Apr 2025

Tabeeb

Loved it

6/10

Pleasant

06 Apr 2025

leonard

The bed was hard. Hardly got any sleep

2/10

Poor

01 Apr 2025

Michelle

Never again

I will not stay at a Mainstay hotel ever again, based on my experience in Odessa, Texas. The bathroom was not working in the lobby. The floors were filthy in the room. There was no coffee. The towels and sheets were yellow and stained. The breakfast was awful. The waffle mix was separated and spoiled. The coffee in the breakfast area was practically hot water. I really couldn't believe this place had decent reviews.

Friends_and_family Family

4/10

Poor

01 Apr 2025

Deloris

Bath water just warm not hot. Breakfast was just poor. Hair dryer did not work. Room in need of repair.

Business Partner

8/10

Excellent

22 Mar 2025

Claudia

Convenient to interstate but surrounding area is undeveloped and dusty when wind blows.

Business Self

4/10

Poor

19 Mar 2025

Karen

The front desk person was nice. The drapes in bedroom nasty look like water stains?? Walls need repairing. Outlets in room were not operable- couldn't put plug in sockets-NONE of them. The one near the bed worked for the lamp they had plugged in--that's it. Breakfast-nope. There were only bread cereal and yogurt type items. There was waffle mix but no eggs or meat??

Business_and_leisure Family

4/10

Poor

15 Mar 2025

Alan

No

Leisure

8/10

Excellent

09 Mar 2025

Pedro

To congested parking lots

4/10

Poor

05 Mar 2025

Verified traveler

Great place, breakfast was plain bad. There was only waffles and coffee but the rooms were great another down side is there is no pool.

Friends_and_family Family

8/10

Excellent

03 Mar 2025

Claudia

Convenient to interstate

Business Self

6/10

Pleasant

02 Mar 2025

Ronald

Nice facility. An oil worker’s stay. Cons: hot water is only warm. Not much breakfast selection.

Leisure Friends

10/10

Exceptional

24 Feb 2025

Carla

It was clean and nice appearance

10/10

Exceptional

23 Feb 2025

Liliana

I really loved the room it was big enough for a family of 6.

Leisure Family_with_children

10/10

Exceptional

14 Feb 2025

Troy

My room was large a clean

10/10

Exceptional

26 Jan 2025

Charles

Nice hotel at a good price. Some of the parking area lights aren't shining, leaving a dark space.

Leisure Family

4/10

Poor

26 Dec 2024

Catherine

The girl who checked me in was very helpful when the TV didn’t work. The problem, it needed new batteries in the remote. That said, in my opinion there should be a uniform or at least a dress code for employees. She was bearing bike shorts.
The property was filthy. Mud and cigarette buts outside the entrance, mud all over the carpet in the lobby and the 2nd floor. My room had hair in the tub/shower and in the sink, there was some substance on the inside of the shower curtain, bare wood brackets holding up the sink.
When checking out I asked the morning girl if there was some place I could fill my waterbottle with water, she had no idea. Turned out there was water in the juice machine at breakfast. Seems like something employees should know.
Definitely did not deserve the 8.7 rating on Expedia’s site.

Leisure Self

10/10

Exceptional

20 Dec 2024

Guadalupe

Great

Bed were so comfortable and big rooms tub was big enough to relax in

Partner

8/10

Excellent

26 Nov 2024

Marla

Front staff checking in and checking out. We’re both very helpful. Front entrance smelt clean walking in, and front desk gal welcoming. Property needs some overall updating for example shredded sheer curtains. Stains on chairs in dining area. Worn couch and chair
In bedroom. Our mattresses were very comfortable. Three pillows per bed.
Bathroom clean. No bad smells.
Price very reasonable.
Fruit was too old to be served.
Cold breakfast plus waffle option.
Coffee, no fruit juice.

Partner

2/10

Poor

16 Nov 2024

LaTeisha

Don’t stay here

The room was nasty and all night all I could smell was cigarettes and Black and milds

Business Self

4/10

Poor

02 Nov 2024

Joshua

Why the deposit

Well the stay was good but it seems that when I use this app the motel tells me I have to put a deposit down. That's fine but it takes weeks to get the deposit back

Partner

6/10

Pleasant

17 Oct 2024

Miguel

Dishes were dirty and the shower had mold.

Business Self

10/10

Exceptional

08 Oct 2024

Matthew

Great facility

Business_and_leisure Self

6/10

Pleasant

02 Oct 2024

Richard

The place is very nice. It’s either new or newly remodeled. It looks like the haven’t finished building it. Lots of bare places for ice machines and vending machines. The night concierge was pretty useless! Tiffany struggled to check me in and had no clue about local eateries. She didn’t tell me about the WIFI or the password.

Business

10/10

Exceptional

29 Sep 2024

Lupe

Would had like a better breakfast.

Business

10/10

Exceptional

16 Sep 2024

Yuriana

Staff very friendly. Thank you.

Family

10/10

Exceptional

10 Sep 2024

Yuriana

Erick very friendly at the front desk.

2/10

Poor

30 Aug 2024

George

Property is right by an extremely busy road near an oil field site, so alot of traffic to get in or out of the property. My room was dirty, hair bits on floor and counters. Little tray thats always in a room with an ice bucket on it was next to the bathroom sink had hair all up in it around it and on it. Huge molded wet drywall damage next to the tup. Shower head was all vlogged and sprayed everywhere. And the tup was clogged to the point that a ten minute shower left you standing in ankle deep water. Hook in the closet meant to hold the ironing board was ripped out of the wall and just left on the shelf of the closet with drywall crumbs on the floor and shelf. Carpet was stained, dishes were dirty. And the ceiling are ao thin you can hear the smallest of noises. I travel often, and am out of town around 200 days a year and this in my 7 years of travel was the nastiest hotel ive ever stayed in. DO NOT STAY HERE.

Business

4/10

Poor

01 Aug 2024

Della

Very limited cooking supplies

My sister and I stayed 2 nights. Our room had two beds. I planned to cook and eat in the room. There was not enough cutlery to eat. I went to the desk to get more silverware. Then I needed a can opener and did not have one. They couldn’t find one at the desk. I went to The Dollar tree and bought one. Went back to the desk for dish soap as none was in the room. Breakfast was fairly standard as a continental one. However the 2nd day, there were no plates to put my food. They chose to save money on coffee supplies. The morning coffee was very very weak - the color of weak tea. On our first day, our receptionist was ok when she was at her desk. However, each time I came downstairs, she was on the lobby sofa snuggling with her boyfriend. I mean GOOD GRIEF. I need an extended hotel next week in Odessa, with a kitchenette,’but will NOT return to this Mainstay

Friends_and_family Family

4/10

Poor

29 Jul 2024

Melinda

The young lady at check in was great. The room was nice. But because I had to put a 100.00 deposit just because I used a third party to book the room, will keep me from ever staying at MainStay again. It would have been nice to know that a head of time. Now I have to wait a week to get my money back on my card.

Business

4/10

Poor

15 Jul 2024

Mairym

I recently stayed at your hotel and want to express my disappointment regarding the breakfast offered. Your website and the information provided at the hotel clearly state that breakfast is served from 7 to 10 a.m. However, when I came down at 9 a.m. to get coffee, I was told by the reception that no more would be served. Additionally, upon my arrival, I noticed that the reception staff were more focused on their personal matters on their phones rather than assisting me with my check-in.

10/10

Exceptional

06 Jul 2024

Tianna

Love it

10/10

Exceptional

24 Jun 2024

Monique

Nice and clean room, very spacious and quiet. I gave 4 stars only because at this moment there isn’t really anything walking distance but to a few gas stations with usual things. But something is in the making right next door to this hotel that looks very promising in the future. If you’re looking for a pool this place doesn’t have one but I never really use the pool at what ever place I stay anyways so this didn’t bother me. Probably why it’s quiet here too.

Leisure Family

8/10

Excellent

23 Jun 2024

Luis

Homey

8/10

Excellent

17 Jun 2024

Claudia

Air conditioner made funny noise when shutting off.
Construction in area.

Business Self

10/10

Exceptional

26 May 2024

Verified traveler

Comfortable, clean, room was very accessible due to my mother having a medical procedure done. Ladies at front counter very helpful, courteous!

Friends_and_family Family

6/10

Pleasant

26 May 2024

Carl

Not Holiday Inn Express

Rooms were clean and comfortable…. Just don’t expect anything for breakfast…literally!

Friends_and_family Family

8/10

Excellent

25 May 2024

Geraldine

Likes how spacious the room was but when we saw the previous guests’ room keys still in the room, and their soap in the shower we questioned how well the room had been cleaned. The kitchen floors also looked like they weren’t very clean.
Breakfast was just a little disappointing, we were hoping there would be some healthier options like eggs or oatmeal, something warm besides waffles. But we were only staying one night so it is what is is.

Leisure Family

8/10

Excellent

13 May 2024

Claudia

Construction in area makes things unattractive. Convenient to interstate. Motel clean.

Leisure Self

8/10

Excellent

06 May 2024

Claudia

Construction in area.

Leisure Self

8/10

Excellent

24 Apr 2024

Kevin

I liked its location and cleanliness. It would be great to have a safe for valuables.

10/10

Exceptional

11 Apr 2024

Verified traveler

Good place for a night

Room was clean and the front desk was super accommodating.

Self

8/10

Excellent

29 Mar 2024

Anita

Ok

The bed was very comfortable and the room was spacious. However, the TV remote was dead and required 2 visits from staff to get it working and synced to the TV. The microwave did not heat. The sink took several minutes to drain fully after washing hands/face. I had to clean any dishes I used (a couple glasses and some silverware) because they were greasy and obviously not clean. We were in a room (301) right by the stairs and the stairway door closing could be heard loudly in our room, but that's probably more an issue of it being a room booked by a third party (placement is not ideal when not booking directly). The best part of the room was the comfortable bed.

Partner

6/10

Pleasant

12 Mar 2024

Verified traveler

Not the best, not the worst

At check in, I was told they ran out of key cards. I was given the housekeeping key and was told they’d come up to get it. It was 9:30 at night and I was traveling alone with two kids, so I didn't feel comfortable opening the door for anyone. I just brought the key back down after getting in the room. The pull out sofa mattress had a gross stain on it, so me and the kids slept in the king together. We were only there for the one night and left early the next morning. It wasn’t the worst but I probably wouldn’t stay here again.

10/10

Exceptional

03 Mar 2024

Jorge Anthony

I love the Handicap Assesiblity in the room.. But i didnt like that the housekeeper came knocking at the door in the moring .. around between 8am n 9am.. even tho i put up the sign saying Do not Disturb....

Leisure Family

10/10

Exceptional

11 Jan 2024

Camryn

The room was massive, and very comfortable. Definitely a good place to stay for more than one night.

Leisure Self

4/10

Poor

06 Dec 2023

Julian

Place was falling apart, pillows were really small and bed wasn’t comfortable at all. When ask front desk for more pillows. They said no.

Business Partner

8/10

Excellent

24 Oct 2023

Verified traveler

Very nice. Location not so nice. Room was clean.

Business

8/10

Excellent

14 Aug 2023

Saul

Get a better breakfast.

Ok stay, breakfast was very so-so. But they were very responsive to our needs though and friendly.

Friends_and_family Family

10/10

Exceptional

16 Mar 2023

Cheryl

Pillow Shortage

The hotel was nice, clean, had every thing you need except they hid 3 tiny pillows on a king size bed, when we called to ask for better pillows they said they didn’t have any…..(really?). My husband asked to speak with a manager which they would not let him do. . . Eventually they brought up 2 more of the tiny pillows we already had….

Partner

8/10

Excellent

16 Mar 2023

Julian

While the room and staff were nice the location was horrible.

Business Family_with_children

10/10

Exceptional

09 Jan 2023

Sharai

The staff was friendly when we came in and let us know since our room wasn’t ready yet that we’d be in a bigger room, no complaints there!
The room was spacious, clean, quiet, and I felt safe there overall. There were cartoons on TV for my daughter, WiFi, the bed was comfortable, and there was a full sized fridge in the mini kitchen. I never bother with breakfast but they said there was one!
10/10 would stay there again when we visit next, Thank you

Leisure Family_with_children

6/10

Pleasant

19 Sep 2022

Yvonne

It was very unsettling the amount of staff members that were on site at any given time.

Leisure Family

6/10

Pleasant

13 Sep 2022

Seth

You get what you pay for. It was the cheapest. It was WAY better than a motel. The staff were VERY nice, but the rooms were not as clean as I am use to at hotels. Also the pillows were miniature, but again, it was good for the price.

Business Family_with_children

10/10

Exceptional

12 Sep 2022

Vanessa

Good service

Partner

8/10

Excellent

09 Aug 2022

Dan

Nice place

Business_and_leisure

10/10

Exceptional

03 Aug 2022

Dan

Nice amenities and helpful staff.

Business_and_leisure

10/10

Exceptional

04 Jul 2022

Verified traveler

Overall, our stay was great! Room was spacious and comfortable. It’s very nice to stay in a hotel that doesn’t smell like cigarettes or pets! The customer service was excellent. We got everything we needed. Highly recommended!

Friends_and_family Family

4/10

Poor

29 Jun 2022

Verified traveler

Will never stay here again

Had to send a different employee to stay here as the original employee tested positive for covid and this manager refused to allow us to cancel/reschedule this trip. The employee that stayed here was supposed to stay across town closer to the location. Thankfully i needed 2 employees in the area same night or i would have lost $122 to a greedy manager Eric because he would rather i send a covid positive person to the hotel instead of canceling my reservation. Will never stay here again partially for fear of people who are C19+ who travel anyway because he wont refund money, partially due to terrible hospitality

Business

10/10

Exceptional

26 Jun 2022

Jessica

I was amazed, very clean, and the price was cheap

Business

6/10

Pleasant

20 Jun 2022

Taryn

Hotel appears nice. Our pull out matress was stained with a dirty sheet on it. We had to ask for a clean sheet. All of our towels were dingy and our pillows were tiny squares. I would not stay at this hotel again or recommed this hotel.

Friends_and_family Family