Name: Woodspring Suites Odessa
Address: 7051 Tres Hermanas Blvd, Odessa, 79765, US

2/10

Poor

26 Jul 2026

Osmar

The staff was the worst. I stayed for two weeks and not once did they clean my room. I would have to ask for clean towels, bed covers (they weren’t clean) never wanted to provide me with the code for wifi. Whenever I would go to ask for something like paper towels or broom to sweep the room they would give me attitude or never respond. No one is ever in the front desk, they just leave a note that they’re busy with other clients when in reality they’re just in the back. Overall a terrible experience! No not stay here. I contacted management and told them about my situation and not only mine I also confirmed with other people staying there, they didn’t do anything about it

Friends_and_family Family

8/10

Excellent

23 Jul 2026

Kenneth

Clean and comfortable bed. No coffee pot

8/10

Excellent

23 Jul 2026

Kenneth

Clean and comfortable bed. No coffee pot.

8/10

Excellent

17 Jul 2026

Sandra

No coffee at all no ice or vending machines no bathroom amenities like body wash shampoo ect room was clean bathtub was horrible very rough bottom horrible repair job in bottom of tub

Pet

2/10

Poor

13 Jul 2026

Peter

I booked amd when I went to check in, they told me they didn't have a room for me.

4/10

Poor

12 Jul 2026

Scott

There were beer bottles in the trash can and beer caps on the floor of room. Room looked like it was quickly picked up and not thoroughly cleaned. Different odors throughout the floor I stayed on and not a fresh clean odor.

Self

2/10

Poor

03 Jul 2026

SARAH

Hair everywhere. Booger on the wall. The freezer didn't freeze. The floor had a big bubble ready to fall apart

10/10

Exceptional

20 May 2026

Marcos

Excelente

8/10

Excellent

19 May 2026

Darrell

Yes

2/10

Poor

16 May 2026

Jesse

The room smells so bad itll turn your stomach. Dirty towels piled by the elavator, soda spilled alover the hall, cigarette butts in the elevator

Self

2/10

Poor

02 May 2026

Kailey

Nice staff but the room the toilet didn’t even flush it overflowed floor was poorly cleaned! Didn’t even stay a full 8 hours I left do better!!

10/10

Exceptional

21 Mar 2026

Henry

Great place to stay Friendly Staff Good Price

Self

2/10

Poor

01 Feb 2026

Fabian

Bad service

Leisure Family

4/10

Poor

21 Jan 2026

Christopher

First room they put me in was not cleaned. Water bottles on table and bed not made. 2nd room was clean but a lot of banging on walls and the people above stomping on floor and bouncing a ball. It was constant even after calling desk 3vtimes to do something about it

Friends_and_family Family

4/10

Poor

21 Jan 2026

Terry

Key wouldn’t work at my door. Couldn’t access the internet. Won’t stay there again. I’ll pay more and stay somewhere else.

Business

8/10

Excellent

14 Nov 2025

Robert

Y

10/10

Exceptional

25 Oct 2025

Duncan

All good

8/10

Excellent

23 Oct 2025

Steven

It would be a 5 rating if the mattress was of better quality

Business Self

2/10

Poor

12 Oct 2025

Enrique

Rude staff

Staff was extremely rude because we felt sick the morning of check out and didnt check out on time. We proceeded to pay late fee plus additional day because they demanded it even though they locked us out of the room. The lady in the front proceeded to raise her voice and take pictures of us and our vehicles invading our privacy even after having paid the late fee PLUS an additional day! Worst customer service and lack of empathy towards customers. 100% do NOT recommend staying here.

Business

2/10

Poor

12 Oct 2025

Enrique

Rude staff!!!!

Staff was extremely rude because we felt sick the morning of check out and didnt check out on time. We proceeded to pay late fee plus additional day because they demanded it even though they locked us out of the room. The lady in the front proceeded to raise her voice and take pictures of us and our vehicles invading our privacy even after having paid the late fee PLUS an additional day! Worst customer service and lack of empathy towards customers. 100% do NOT recommend staying here.

Business

10/10

Exceptional

04 Oct 2025

Frank

Uui

2/10

Poor

03 Oct 2025

Amber

The front desk was closed and I had to use my cell phone to call someone to check me in.

In the room, the door would not deadbolt shut and there was no phone in the room.

Worst stay I have ever had in a hotel.

Self

10/10

Exceptional

10 Sep 2025

Luis

Great stay

6/10

Pleasant

17 Aug 2025

Pedro

Elevator was broken that day but the room I got was on 3rd floor.. staff was nice

Business_and_leisure Self

2/10

Poor

16 Aug 2025

Verified traveler

Avoid this place

Avoid this place at all cost. They will charge extra for towells and charge to clean room aswell charge to change sheets.

Self

10/10

Exceptional

10 Aug 2025

Henry

Everything was great the room the location and the front desk person. Definitely will make this my future stay.

Business_and_leisure Self

6/10

Pleasant

09 Aug 2025

Michael

Very basic room, only stayed one night, staff was nice but had to wait 20 minutes for someone to come check me in.

Leisure Self

10/10

Exceptional

27 Jul 2025

Alicia

Wonderful stay! The room was clean and organized! Will come back to stay again at the property!

Leisure Family_with_children

8/10

Excellent

13 Jul 2025

Mary

Ok for short overnight stop

8/10

Excellent

20 Jun 2025

Kylee

Service was good, prices were great & Angie was a big help

Business

4/10

Poor

13 Jun 2025

John

Constant banging at night. Must bring your own toilet paper and wash own sheets/towels. Adan waltzed in 30 minutes late with quite the frown on his face and overcharged me.

4/10

Poor

18 May 2025

Celia

Not very clean

Business Self

2/10

Poor

03 May 2025

Sandra

Everything was dirty refrigerator, the bed wasn't clean they used the same sheets for a couple customers and the cup top was disgusting 😒 so nasty everything without clean I never gonna be thid place again

Business Self

6/10

Pleasant

26 Apr 2025

John

Smelly. Chairs in room uncomfortable.

10/10

Exceptional

22 Apr 2025

Brandon

As always, a great place to stay.

4/10

Poor

21 Apr 2025

Paula

There was nothing in the room. We reserved to stay an entire week and there wasn't any place to sit other than 2 kitchen chairs. Only had one night stand for a queen size bed that was hard as a rock. No hair dryers or dishes/pots and pans for kitchenette. The place smelled like smoke and the hallways were noisy and dirty. The parking lot was noisy, and parking was tight. A lot of people running vehicles in the middle of the night. Also had a lot of oil field works and really didn't feel very safe or secure.

Leisure Partner

2/10

Poor

13 Apr 2025

Tiffany

I didn’t like the fact there was no WIFI . There was absolutely no help from front desk staff the whole stay .I honestly would like a refund or credit back because it was a terrible experience

Business_and_leisure Family_with_children

2/10

Poor

10 Apr 2025

Kasey

Poor

Family

8/10

Excellent

09 Apr 2025

Fernando

The check in was quick and uneventful, clean room but most importantly it was quiet.

Business Self

4/10

Poor

27 Mar 2025

Donavan

My microwave was broken, and I had to receive 4 different WiFi codes before I could connect. Beds have a plastic cover under the sheets making it very noisy and uncomfortable to sleep on. Throughout my 11 night stay my room never got serviced for the trash, clean towels, or even toilet paper.

Business Self

10/10

Exceptional

27 Mar 2025

Christopher

Good

Business_and_leisure Pet

2/10

Poor

26 Mar 2025

Santiago

Poor Customer Service

My rooms were given away. I didn’t get to stay there bc it was completely full. The front desk clerk said that they had to give the rooms to all the customers who had prepaid for their rooms. Mind you, I pre reserved two rooms with my credit card a week in advance. This was just ridiculous! Never again I will ever stay or reserve in that hotel!!!

Friends_and_family Family

2/10

Poor

24 Mar 2025

Jamaal

No one there to check me in

Business Self

6/10

Pleasant

23 Mar 2025

Antonio

Nada tan atractivo

Business Family_with_children

8/10

Excellent

23 Mar 2025

Kevaun

Good

8/10

Excellent

16 Mar 2025

William Hailey

I payed for 10 days and they stared to tell me after after 6 day that I owe a balance of three hundred dollars. Telling me that every days because I had to get my room key scan .

Business

4/10

Poor

12 Mar 2025

Larry

The only amenities provided, where they have a full kitchen: bars of soap, towels. Not a cup or a spoon or a blow dryer or coffee maker or ironing board. Filthy. The main floor smelled like sewer gas.

Leisure Partner

4/10

Poor

10 Mar 2025

Angelica

Too many people wandering around walking up and down, and the force crept too much

Business Self

10/10

Exceptional

25 Feb 2025

Heather D

Front desk and Manager's Dennis and assr Margaret are very helpful.....clean rooms and great location

Leisure Friends

8/10

Excellent

17 Feb 2025

Margie

The only thing I did not like is that it has nothing. It has a kitchenette but no glasses and no cups. It has no blow dryer, no iron and no coffee maker. Maybe it's just me, but I've stayed in several motels, and they all have at least a blow dryer and ironing board. But It is a very clean motel.

2/10

Poor

23 Jan 2025

MEREDITH

I’ve had ongoing issues staying at WoodSpring Suites in Odessa for work. From unposted holiday closures and disruptive guests to key card failures and billing errors, it’s been a constant problem. On one occasion, I've been woken up by management demanding payment, only for them to realize they made an error in charging my stay through Expedia. Recently, after showing proof of payment and my checkout date, the assistant manager was dismissive, saying I still owed a balance, even telling me to stay somewhere else if I didn’t like it. The poor management and customer service have made it clear I won’t be staying at WoodSpring Suites again, and I strongly recommend others avoid it.

Business Self

6/10

Pleasant

16 Jan 2025

Serena

Not bad for an overnighter when traveling

Cimfortable.
Very basic hotel. No frull, to be expectected
Seems luke a hotel that caters to oul field workers, construction.
Water pupes are loud. Walls need cleaning. But for a quick overnighter while traveling it wasnt bad.
No hotel staff after hours. I was told if we get locked out its an extra $20 and they have to call staff.

Friends_and_family Family

4/10

Poor

03 Jan 2025

Cory

Horrible holiday stay

Check in went perfectly fine went to the room after check in room was clean and nice. Left to spend time with friends and family got back to hotel about 1:30 am went to room and noticed people standing everywhere. One of the other guests asked if our room key was working i said it should be tried it on the door and it did not work they said she was going to charge 20.00 cash to make a new key i was like what. So i went back down to lobby and more people everywhere its like the whole hotel was locked out of thier rooms. I paid the 20.00 and got new key which still did not work. The chick at the desk end up having to come let us in with master key. I not at all amused with the situation and had us sign a paper for lock out which i assume is for if key was lost or locked in room but i had it in hand. So i have no idea what was going on nor do i care it could have been handled better. I will never stay there again if that is how they handle things.

Friends_and_family Family

2/10

Poor

30 Dec 2024

Ellen

Check in time is ridiculous.

Look I booked through hotels.com, and now that I'm not sleep deprived, I see where it says front desk is not staffed at night to call ahead. HOWEVER, that should be the largest lettering on the email and it's not. So, I got there at 11:15 and was turned away. I was exhausted and becoming sick, however, of course, I was turned away. My fault, I guess. I could have been asleep by midnight instead of 1:30. What a waste of 70.00.

I included the email and how far you have to scroll to read that part about calling before hand. Shouldn't you have that listed next to the time frames that is mentioned higher up in the email instead of damn near at the bottom?

Thanks for the 3 hours of asleep at my OWN home and having to be to work at 645AM.

Self

10/10

Exceptional

25 Dec 2024

Robin

Average

Barrage- king bed was a full size bed that was scary with two people felt like it would fall apart at any moment.

Partner

10/10

Exceptional

23 Dec 2024

Zakari

Perfect getaway

Leisure Partner

10/10

Exceptional

14 Dec 2024

Jose

Great full

It has always been the best for me super quiet what mire csn you ask for

Partner

10/10

Exceptional

05 Dec 2024

Kasey

They were great

The gentleman at the counter was so helpful for us during a hard visit. We were there for a funeral and he went above and beyond. Thank you

Partner

4/10

Poor

27 Nov 2024

Mary Ann

They were suites but u had to bring your own everything, from coffee to hairdryer.

Leisure Family

10/10

Exceptional

22 Nov 2024

Vianney

clean rooms

Business Self

10/10

Exceptional

01 Oct 2024

Jacob

The staff. The staff here are absolutely amazing.

Leisure Partner

2/10

Poor

12 Sep 2024

Ronnie

All night long the room above me had kids running back and forth non stop , sounds like they were jumping off the bed. The beds felt like I was sleeping on the pavement.

10/10

Exceptional

11 Sep 2024

David

A great stay

Business

4/10

Poor

01 Sep 2024

Kenneth

Customer service was rude and intimidating when a complaint is lodged. Non responsive to guest complaints and when holding them accountable for their lack of responsiveness, the become rude and intimidating

Leisure Self

10/10

Exceptional

25 Aug 2024

Lewis

It was a good stay. We like the full size refrigerator

Friends_and_family Family

10/10

Exceptional

20 Aug 2024

Christine

.

8/10

Excellent

17 Aug 2024

David

Good area many restaurants and stores at walking distance. Rooms are comfortable and well equipped. Only negative was that the room did have a cigarette smell to it even though its a non smoking room. We were offered to change rooms , but were tired and had already brought down all our belongings. Room cleaning is only offered to those who stay a week or more. Rooms on first floor or below the top floor can be a little noisy because of kids playing.around.. walls a little thin. All in all enjoyed the stay and price. Would stay again.

Business_and_leisure Partner

6/10

Pleasant

09 Aug 2024

Jana

The bottom of my feet we black from walking on the floor.
The did not smell clean at all and smelled like weed.

Self

8/10

Excellent

01 Aug 2024

Franky

Having a laundry facility on site was very beneficial as well as convenient

Business_and_leisure Self

6/10

Pleasant

28 Jul 2024

Eddie

The room was mediocre but my issue was our door room, it was hard to lock. If you shut it normally it wouldnt lock, you have to slam it repeatedly for it to latch. You have to take your own trash out to the garbage outside as well.

Business

10/10

Exceptional

14 Jul 2024

Edgar

Everthing

Business Family_with_children

10/10

Exceptional

09 Jul 2024

Shane

No complaints!

2/10

Poor

08 Jul 2024

Daniel

Staff would star knocking at your door early to ask you to leave on your check out day. I worked night shift at 9 am they star knocking on the door for housekeeping.

Business Partner

8/10

Excellent

24 Jun 2024

Tamika

cheap and clean

We needed a place to stay for a night and it was perfect for that. It's obviously used more for oil filed workers, but for one night, it was cheap and clean. Front office was kinda rude. When I arrived to check in, he was trying to check in another person. It was taking quite a while and I asked to use the restroom. He wouldn't let me use the restroom until I was checked in.

Friends_and_family Family

10/10

Exceptional

20 May 2024

Julio

Cold water

8/10

Excellent

08 May 2024

Verified traveler

This is the best hotel in the area for the money. Very reasonable & clean.

Friends_and_family Family

6/10

Pleasant

06 May 2024

Russell

The room was clean. The mattress and pillow was firmer than I would have liked. The sheet were clean and fresh. This was a cost effective, minimalistic, facility. Had refrigerator, microwave, and two burner electric range but no utensils. Would have been nice if this was noted on their web site. The room met my needs, and had hot water in the shower.

Business

4/10

Poor

03 May 2024

Luis

Never again

Hi where do I start. So the whole room smell like old cigarettes. Like I guess it was in the wall or in there. But I use for braze. I could not get that old cigarette smell out of the room. The whole 10 days I stayed there plus no room service at all. Like when I will go to training with the USPS I thought I will come in there. Get fresh linen and french towels. Nothing the whole two weeks and it just smelled and felt so bad. It was nasty, just old cigarettes. It was unacceptable.

Business

2/10

Poor

23 Apr 2024

Roberto

Smelly hotel!!!

At arrival into the room the bed sheets were stained the room smelled dirty, i was changed to another room and it smell really bad (marijuana) the bed was not stable it moved when you would sit on the edge, towels where dirty and stained. Very bad experience and very low quality hotel!!!

Business

10/10

Exceptional

22 Apr 2024

Jacob

Sandy, the lady at the front desk, was amazing. He was kind, thoughtful, and courteous. She needs a raise!

10/10

Exceptional

18 Apr 2024

Cheryl

Front desk clerk Carmen very nice and professional. She’s always willing to help.

Business_and_leisure

10/10

Exceptional

28 Mar 2024

Cheryl

Good area near restaurants.

Family

4/10

Poor

17 Mar 2024

Alex

Floors were dirty and towels weren't cleaned good bus was very economical

Self

10/10

Exceptional

13 Mar 2024

Cheryl

Front desk staff always willing to help.

8/10

Excellent

20 Feb 2024

Cheryl

Front desk staff is friendly.

2/10

Poor

08 Feb 2024

Verified traveler

Please Clean

Needs very clean bedsheets without stains and clean floors.

Business

10/10

Exceptional

08 Feb 2024

Cheryl

N/A

10/10

Exceptional

08 Feb 2024

Cheryl

N/A

2/10

Poor

01 Feb 2024

Jose

Dirty bedsheets

Bedsheets have stains. I had to sleep in it

Business

6/10

Pleasant

24 Jan 2024

Ana

Siempre agua fría, tenía que dejar corriendo el agua por mucho tiempo para que me saliera agua medio tibia.

Business Self

2/10

Poor

19 Jan 2024

Daniel

I had problems with my room key and waiting up to an hour for someone to come to the front desk to be helped out. Wouldn’t recommend this place unless you’re desperate to find a place to stay.

Business_and_leisure

8/10

Excellent

09 Jan 2024

Joyce

WoodSpring

No particular complaints. It was clean and comfortable. The key cards are known to quit working so be careful leaving your room after hours.

Friends_and_family Family

8/10

Excellent

06 Jan 2024

Rhett

Decent property in an weird city

Business Pet

2/10

Poor

01 Jan 2024

Alex

Just clean properly

Not clean room was busted on bathroom door kt smelled really bad like cigarettes

Partner

2/10

Poor

21 Dec 2023

Alan

CallI customer service they haven’t done anything

Business

6/10

Pleasant

07 Dec 2023

Adalia

Two Way Opinion

The stay at this location, wasn't the best. The AC/Heater unit went out in the room, and we also ended up not having any working outlets. The lady at the front desk, did give me the box fan to use, however it didn't last long since the electric in the room wouldn't work. She was the only good thing about this hotel, with her being understanding and willing to help no matter what the time is, she was calling people trying to get the issue resolved. She tried to move rooms, but all were booked. There could be a lot of improvements made in total with the building such as bed, bathroom, cleanliness etc.

Business Family

8/10

Excellent

17 Nov 2023

Oscar

Did Not Have Hot Water We Had To Shower With Cold Water They Did Not Know What Was Going On When I Went To The Front Desk To Ask

8/10

Excellent

05 Oct 2023

Jimmy

Was a lot of noise from upstairs.

Business Partner