Clarion Pointe Staunton East

10/10

Exceptional

14 Jun 2026

Paul

Management was very helpful to some questions I had.

Family_with_children

10/10

Exceptional

13 Jun 2026

Lisa

Spotless, comfortable room with big window view. Minutes from downtown Staunton. Excellent breakfast. Will definitely be back!

8/10

Excellent

11 Jun 2026

Victoria

All in all a great location. The breakfast was good. The usual mix of hot food and cold cereals and it is always appreciated. We definitely enjoyed the nightly treat of cookies while we were there!
Didn't expect the bed linens to be changed every day (we were there just 3 nights) but not quite sure why housekeeping would come in every day and check towels, empty trash and not even make the bed but it was ok!
Only complaint is the tv service. We were not in the room a lot but it sure would've been nice to enjoy it at night without the CONSTANT buffering and outage of the service.
So anyhow... all in all a great stay, great rates and we will definitely consider it for any other trips in the future!

Partner

10/10

Exceptional

02 Jun 2026

Janice

We stayed for 4 nights. Everything was clean. The staff was helpful, pleasant and efficient. Having access to a clean, refreshing pool area and pool made our stay exceptional. We would definitely stay there again.

Friends_and_family Friends

8/10

Excellent

01 Jun 2026

Maria

Breakfast was great! Had a good variety of food. Staff didn’t go out of their way to make us feel welcomed but were polite at check in and check out. Room could use some updates; lampshade was torn and curtains were old but useable. Could use fresh paint in bright colors room was kind of drab. Also bathroom fan was very loud

Partner

10/10

Exceptional

01 Jun 2026

Raquel

Very nice room. Clean, spacious and comfortable. The bed was great. Responsive staff. Only miss was the room didn't have the greatest view. Double windows was a plus.

Partner

2/10

Poor

31 May 2026

Robert

Disgusting property, not as advertised online. Room was complete dump. Food left in fridge from previous people, water pouring out of fridge all over carpet. Paint was peeling off the walls to say the least.

Partner

10/10

Exceptional

31 May 2026

Donald

The room was clean, spacious and quiet. We enjoyed our stay and will be back when we visit Staunton.

Partner

10/10

Exceptional

28 May 2026

Xiaoqun

The breakfast foods are fresh

Partner

8/10

Excellent

28 May 2026

Galen

Hotel needs an update. Paint peeling off the walls. A bit worn. Located not far from the interstate and many restaurants close by.

Partner

8/10

Excellent

27 May 2026

Ashley

It was nice. The place was secluded, which could make you feel safe, but also maybe not.
The bed was very comfortable, and I felt fine there. However, I would probably stay at a different place next time. Just because of my overall preferences.

Self

4/10

Poor

24 May 2026

Lois T

The rooms are old-style and cramped for the two days we stayed there. A nearby floor lamp with a hole in the shade was the light for the desk so the desk was poorly lit. The plug at the desk was so loose it did not work. The pillows were foam and uncomfortable. There was no room for toiletries around the sink. And, there was dried blood in the wall of the bathroom.

The breakfast was adequate but poorly cooked. It could have tasted so much better.

We will not return.

Partner

10/10

Exceptional

24 May 2026

Doreen

Seemed they could use more parking, but it was late and raining when we arrived sooo...
We had had car trouble on the way to Staunton, (making us very late) and the young man at the desk was very helpful and even upgraded our room for the night. Very comfortable. Good selection for breakfast.

Partner

8/10

Excellent

23 May 2026

katherine

Our first room the toilet would not fill back up with water , the staff moved up to a different room , all good !! 🙂

Friends_and_family Family

8/10

Excellent

21 May 2026

Jolene

Haven’t stayed in a clarion in quite a few years. We stayed in a king room we were pleasantly surprised at what a nice room it was. It quite big and roomy. We only stayed overnight but would definitely stay again l. Knocked a star off as breakfast was kind of skimpy no yogurt and no pastries except for a poppy seed muffins which most places we’ve stayed has had on their breakfast buffet. Staff were really nice.

Partner

6/10

Pleasant

20 May 2026

Monica

Hotel is very outdated. Breakfast was nasty and unhealthy.

Self

10/10

Exceptional

18 May 2026

Phyllis

The property has been updated. There are a few reminders that the property isn't new, but everything is very clean and convenient. Our room was very large. The staff was friendly and helpful. I would definitely recommend the Clarion.

Partner

10/10

Exceptional

17 May 2026

Philip

Very nice, new, clean property at the top of a hill with pretty views.

Self

10/10

Exceptional

11 May 2026

Warren

After a long day on the road, this Clarion Pointe hotel was just what i needed: a nice quiet room, a VERY comfortable bed, and a good breakfast in the morning. Check-in was a breeze, I was in my room in minutes. The room was not spacious, but clean and roomy enough, with a deep chair to sink into and a good, cold minifridge in which I could store my road goodies for the next day. And the bed let me enjoy a great night's sleep. The bathroom was not big either, but namesake and the fields were plump and soft. There were numerous food options nearby, but a short (2.5 miles) drive to downtown Staunton led to many more. And breakfast in the morning was superb. I'm all about a fresh waffle, but there were many other hot options as well: scrambled eggs, sausage, biscuits ( and gravy), cereals, yogurt, fruit, bagels, danish. the staff I noted were very attentive, keeping the room clean and stocked. And one final, nice touch: shortly after check in, there was a platter of fresh-baked cookies in the lobby. Very friendly place, I'll be back.

Self

4/10

Poor

10 May 2026

Roger W

This hotel was massively over rated .To start the landscaping has not seen care in months , next almost every painted surface inside the hotel is soiled , the carpets were filthy and covered with litter . Upon arrival I mention this to the desk clerk he said he would have the carpets in the hallway vacuumed ( it never happened during my 4 day stay . The lobby furnishing were worn and out dated and the breakfast was very low quality . The hotel was operated by a certain ethnic group that seems to pinch pennies at every turn . The only positive feature at the property was that it was price slightly lower than the other surrounding hotels . They have a sign posted showing a 8.2 rating in the lobby ,I would give the property a 3 out of 10

10/10

Exceptional

10 May 2026

Bruce

Everything was great and a professional staff

Friends_and_family Family

10/10

Exceptional

07 May 2026

Warren

At the end of a 12-hiur drive, the Clarion Pointe gave just what I needed - a quick and easy check-in, a comfortable room with a spacious and equally comfortable bed for a good night's sleep and an excellent breakfast in the morning. The room included the small things that made it easy to spend the night, e.g., a minifridge that was already good and cold, so I could store the items in my cooler overnight, a chair that I could comfortably sink into, and a wide variety of options available on the TV. In the breakfast area, I noticed the staff were very attentive and kept the room clean and eerything well stocked. And there was plenty to choose from - waffles, scrambled eggs (real, not powdered), sausage, cereal, yogurt, bagels, danish and toast, fresh fruit. And as a very nice, freshly baked cookies on a tray in the front lobby greeting meas I left for dinner and when I returned. I will stay here again.

Self

10/10

Exceptional

04 May 2026

Paula

Clean and comfortable. Helpful staff

Partner

10/10

Exceptional

04 May 2026

Michael

The service was great. Breakfast very good with decent selection of foods. The seating area is a little small but was not a problem. Cookies and coffee available when we checked in late. I have stayed here several times and my experience has always been excellent. The property/room is showing a little wear but it was very clean.

Partner

8/10

Excellent

03 May 2026

Bruce

Clean and comfortable, even if a bit dated. Could use new carpets, some new paint, and some updating in the bathroom. The staff is very friendly and helpful - when we mentioned that our climate control system was malfunctioning we were given a new better room. Overall - a positive experience.

Friends_and_family Family

8/10

Excellent

03 May 2026

MaryAnn

Clean room, staff was friendly, we only stayed 1 night due to travel, the breakfast was good, many options.

Partner

4/10

Poor

02 May 2026

Amanda

Room was not clean
Breakfast wasn’t good

Friends_and_family Family

8/10

Excellent

30 Apr 2026

Melissa

Breakfast was good. Staff was nice. Hotel is in a nice location, quiet. The only negative was our duvet cover had a huge wine (?) stain on it and it was on the underside so we didn't see it till we got out of bed in the morning.

Friends_and_family Family

6/10

Pleasant

29 Apr 2026

Daniel

hôtel bien situé mais qui a besoin de rafraichissement. Petite chambre avec lit confortable. Café imbuvable au petit déjeuner, le pire café de ma vie.

Partner

8/10

Excellent

28 Apr 2026

tony

Nice place. Stay was uneventful. Room was clean. Staff was nice. Definitely worth the cost, but not quite as nice as expected. Still we would stay here again overnight.

Friends_and_family Family

6/10

Pleasant

28 Apr 2026

Nancy

Our room was spacious and clean. The beds were very soft and past peak. Front desk said that they were in process of replacing the beds, which is needed. Breakfast was ok.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Mark

yes

Family

6/10

Pleasant

25 Apr 2026

Amy

Breakfast was good. Room had wood chipped off and damaged lamp shade.

Partner

10/10

Exceptional

24 Apr 2026

Terry

The property and room was well maintained. Breakfast was good however the space provided to eat is very limited

10/10

Exceptional

22 Apr 2026

Enid K

Everything was good. Would recommend them for a stay

Family

10/10

Exceptional

20 Apr 2026

Kofi

Slightly old building but kept very clean. Very good breakfast.

8/10

Excellent

19 Apr 2026

Brent

No issues.

10/10

Exceptional

18 Apr 2026

Yelena

Great hotel!

Partner

10/10

Exceptional

17 Apr 2026

Catherine

Good breakfast. I like the sitting bench in front of the window in the room. No freezer in the fridge.good location.

8/10

Excellent

15 Apr 2026

david

Breakfast was ok ; room clean parking fine

8/10

Excellent

15 Apr 2026

gilbert

Nice place away from the traffic noise but only two minutes from the highway. Price ok, breakfast ok. Cleanliness ok and perfect mattresses. I do recommend!

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Lance

Breakfast was hot and fresh items, good juice options. Waffle machine with regular and cinnamon batter to make your own. sausage links and patties. Scramble eggs. White and wheat bread slices, bagels, danish and English muffins. 3 types of cereal, raison bran, cherios and colorerd cherios, skim and 2 % milk, banana and apples. peanut butter and jelly and butter packs. 24 hour coffee machine, sugar and other alternatives, hot cocoa packs, hazel nut and French van creamer, half and half.

Family_with_children

8/10

Excellent

10 Apr 2026

Doreen

Convenient location

Friends

10/10

Exceptional

10 Apr 2026

Samantha

Clean room, nice bed, hot water

10/10

Exceptional

09 Apr 2026

sally

Great view!

10/10

Exceptional

06 Apr 2026

Deana

Clean room, comfortable beds

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Crystal

Very nice place and the stay was excellent

Family

10/10

Exceptional

31 Mar 2026

Inga

Comfortable, convenient, and affordable!

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Inge

Nice hotel for the price. Beds were comfortable, bathroom was clean. Breakfast was your typical free breakfast fare, but pretty good. Would definitely stay here again.

8/10

Excellent

29 Mar 2026

William

Everything was fine.

10/10

Exceptional

28 Mar 2026

John

I was impressed with the modern look to the property. It was very clean and checking in was so easy. The room was well appointed and the bed very comfortable. I enjoyed the wide range of entertainment available through their DirectTV subscription. Very easy to get to, and ample parking is available. Highly recommend.

Self

10/10

Exceptional

23 Mar 2026

Cathy

Yes

Partner

8/10

Excellent

23 Mar 2026

Deborah

I nice breakfast. Clean room. Helpful at check in.

4/10

Poor

20 Mar 2026

Sharon

It is a non descript hotel. There was nothing that stands out about this hotel except the fact that the maid came into our room early in the morning when we were going to check out. It woke us up.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

William

.

10/10

Exceptional

16 Mar 2026

Carlos

Very nice experience.

Business

10/10

Exceptional

15 Mar 2026

Yvonne

Everything was great.

Friends_and_family Friends

10/10

Exceptional

15 Mar 2026

Anne

Room was clean, bedding and towels were clean. Our bathroom had no towel rod for a hand towel, and almost no counter space around the sink. The hot breakfast had plenty to choose from. The coffee was weak, but the machine may have needed more coffee for the mix. The breakfast area was clean and inviting. They have a beautiful view, it's too bad they don't have some benches or other seating for guest to gather and enjoy it. It close to everything. We would definitely recommend this hotel.

6/10

Pleasant

10 Mar 2026

Carvel

Property was just ok. Good location, safe, and comfortable bed. Worst breakfast if you could call it breakfast. No cable tv on property.

Family

8/10

Excellent

28 Feb 2026

Drew

Nice hotel you pay for the view

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Carol

Nice room and breakfast

10/10

Exceptional

22 Feb 2026

Jean

Great location overlooking the valley. Close to the highway, but a very peaceful spot!

Partner

8/10

Excellent

15 Feb 2026

Linda

Courteous staff. Clean room. Comfortable bed and pillows.

Partner

6/10

Pleasant

10 Feb 2026

Michelle

We had dirty towels in the room and the desk chair was broke. They did offer a new room, however we had taken our own cleaning supplies and advised we would keep the room.

Business Partner

8/10

Excellent

04 Feb 2026

Susan

The staff was great. Helpful and very pleasant. The room was clean and comfortable. The only thing I question is the very dirty and worn paint on the outside of the elevator on the first floor and the floor was dirty. This did not impact my stay. I just feel it is a poor representation for what was otherwise a clean and comfortable stay.

Leisure Self

10/10

Exceptional

02 Feb 2026

Alexander

Room was clean and comfortable. Friendly staff. Breakfast was good. Parking was safe and plentiful. Close to all.

Partner

10/10

Exceptional

14 Jan 2026

Laura

Clean

Leisure Family

8/10

Excellent

13 Jan 2026

Suzanne

The front desk was friendly at check in and when we had questions.

Partner

10/10

Exceptional

11 Jan 2026

Tammy

Quick overnight on our way to Myrtle Beach. Perfect staff & room. Great experience!

10/10

Exceptional

08 Jan 2026

Bibek

Clean rooms

10/10

Exceptional

07 Jan 2026

Antonette

Friendly staff, great size rooms, beautiful Mountain views, quiet and comfortable. Great breakfast options and the welcome cookie was a nice touch. Would definitely stay again

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Elizabeth

Nice little hotel.

Family

8/10

Excellent

02 Jan 2026

Tina

Bed was very comfortable. Staff was helpful.

Leisure Partner

4/10

Poor

31 Dec 2025

Martin

did not get accessable room we reserved.

Business_and_leisure Partner

10/10

Exceptional

30 Dec 2025

William

Room was clean, staff was nice.

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Denise

Nice staff

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

juanita

Staff friendly esp night staff.

6/10

Pleasant

13 Dec 2025

NICOLE

Staff was direct and completed the check in with no issues other than just no smile or joy of any kind

Friends_and_family Friends

10/10

Exceptional

08 Dec 2025

Michael

Clean room | Great Staff | great Breakfast | Parking

Partner

10/10

Exceptional

28 Nov 2025

David

Clean room, nice check-in and a good nights sleep. Haven’t tried the breakfast yet, but looking forward to it.

6/10

Pleasant

25 Nov 2025

Bruce

The hotel has seen better days. It smelled awful in the hallways and public areas were dirty. The side entrance door that was required to be locked at all times for security (and to meet fire code) was unlocked and opened at 11pm and couldn't be closed. The room was clean but very basic with a bathroom on par with a cheap motel. We would not recommend this hotel and would never stay there again.

Partner

10/10

Exceptional

24 Nov 2025

David

Clean rooms and the staff was very helpful and courteous.

Partner

8/10

Excellent

23 Nov 2025

MaryAnn

Staff was courteous room was clean and comfortable, breakfast was good only complaint we had was air conditioner was not working properly and the room was hot for sleeping

Friends_and_family Family

8/10

Excellent

19 Nov 2025

Diane

The room was clean, and the beds were comfortable. Breakfast was typical hotel food. Easy access to where we wanted to go. The historic district downtown is a little tricky, but worth going to. Try the Shenandoa pizza it's excellent!

Partner

10/10

Exceptional

15 Nov 2025

tom

Very good

6/10

Pleasant

11 Nov 2025

Derrick-Suma

The room looked 70% nice and 30% in need of some care.

The room was mostly clean, there were visible signs it was not thoroughly cleaned.

The bed was comfortable.

The Heating/AC unit sounded like it was raining outside when it came on.

The staff was friendly and the breakfast was good.

The hot tub was a disaster, when we turned on the jets, water shot into my wifes face, onto the walls and onto the floor. We tried adjusting the settings and had the same results. We enjoyed the tub without using the jets.

Leisure Partner

6/10

Pleasant

09 Nov 2025

Anita

Main carpet was very worn and looked dirty although could have been just worn

Partner

6/10

Pleasant

09 Nov 2025

Diane

Shows wear, bathroom vanity delaminating, hallways dark, coffee and breakfast okay but not yummy, all disposables feels cheap. Room clean, nice bedding, pleasant staff.

Leisure Family

10/10

Exceptional

07 Nov 2025

Jennifer

I really enjoyed staying here. The view was amazing and completely outstanding! No road noise which is a big bonus!

Friends_and_family Friends

8/10

Excellent

02 Nov 2025

Seli

It was all good

Leisure Family_with_children

10/10

Exceptional

01 Nov 2025

Kenneth

Staff very friendly and accommodating. We came from Michigan to meet our first great granddaughter when she arrived to meet us staff was extremely helpful.

Leisure Family

10/10

Exceptional

29 Oct 2025

Ann

Clean

Leisure Family

6/10

Pleasant

24 Oct 2025

Ann

The property was ok. Room was fine. Staff was not friendly. Breakfast was messy (waffle batter), not enough space for people to pick up breakfast or space to eat it.

Leisure Family

2/10

Poor

22 Oct 2025

Gary

Had to pay $15 to park. Not good.
Room was ok, sliding doors noisy.
Breakfast was standard, not impressed.
Staff was well trained to follow script. No personalized interactions, just stay on script to treat everyone the same. Sad.

Friends_and_family Family

2/10

Poor

21 Oct 2025

Rick

No power and staff could not open door or make keys eork. I need my funds refunded could not stay
Hope they said that to you

10/10

Exceptional

21 Oct 2025

Thomas

Nice stay. Comfortable room, nice breakfast options, and friendly staff. The warm cookies in the evening were outstanding!

10/10

Exceptional

21 Oct 2025

Karen

We stopped in the the middle of a long trip, late, on a rainy night - so tired. Reception staff was so nice which is much appreciated when you are tired. Room was clean and comfortable and quiet. We left early but stopped for breakfast that they provide, because there was such a good selection of food - with three different types of fresh fruit and a variety of breakfast foods - included in the price of our room. We usually stay in town but I was so pleasantly surprised by everything, especially the ease and speed of check-in, that we will be back. Also - lovely view!

Leisure Family

4/10

Poor

20 Oct 2025

Veronika

No ho water! Not able to take a shower! The room was ok . Toothpaste on bathroom wall. When we spoke with front desk, not helpful!

10/10

Exceptional

19 Oct 2025

sandra

nice place. wish the tv had a close caption option but they don't. overall good stay, standard breakfast options, would stay there again.

Leisure Partner