Name: Doubletree by Hilton Hattiesburg
Address: 10 Gateway Drive, Hattiesburg, 39402, US

8/10

Excellent

25 Jul 2026

John

Our Room was clean, but the wing we were in was being painted/renovated, so it was not quite up to par. Dirty linens were left in the hallway in from of 2 rooms in the hall. One reason we selected this motel was it was advertised as pet friendly, but they had a big No Pets sign on the entrance door from the back parking lot.

2/10

Poor

24 Jul 2026

Aaron

We booked 2 rooms over a month in advance and neither were ready upon check-in after a 15 hour drive. The front desk clerk said we can clean the rooms and make the beds ourselves for a discount, umm... no. Had to wait almost an hour for him to care for the room while I and 3 separate groups of guests had to wait. Horrible. Breakfast is overpriced for what's offered and no it's not continental even though it's the same quality of food. NOT RECOMMENDED.

10/10

Exceptional

22 Jul 2026

Kayla

Staff was friendly and made check in smoothly. Room was clean.

4/10

Poor

19 Jul 2026

Alfredo

Front desk staff was not professional, the hotel is in construction and the room was not clean including cob webs. Expected a lot better for being a 4 star hotel but was highly disappointed.

10/10

Exceptional

19 Jul 2026

Teresa

The rooms were nice and comfortable

Partner

2/10

Poor

14 Jul 2026

Sara

Electric charger did not work, Site showed 4, there were only 2 and 1 did not work. Bed was hard and not comfortable. Staff was rude and not helpful.

10/10

Exceptional

11 Jul 2026

samaria

Everything was great, kinda staff

Friends

2/10

Poor

06 Jul 2026

Shelia

Never could find someone at the front desk. Had to wait constantly. Room smelled musty. Shower was not clean. My husband has a prosthetic and we could not get a room with a tub. Staff seemed to not care. Spoke with Expedia agent. Cancelled the second night and was told by Expedia I would get a refund. Not true. Will not stay at this hotel again nor will I book from Expedia.

Family

4/10

Poor

04 Jul 2026

Fay

Almost all of the staff I encountered were unfriendly and not helpful. No information was given at check-in as to the hotel amenities or how to access wifi. The hotel had coned off the handdicapped parking spots leaving those with a handicap unable to find a close spot. This was done presumably for access for the heavy equipment to do work on that side of the building. So why were we given a room on that side of the building that was going to be worked on. The construction/maintenance started early in the morning causing lost sleep due to the noise. The suite was set where you couldn't see the TV if you were sitting on the couch. I do notrecommend this hotel nor would I ever stay there again.

Partner

2/10

Poor

03 Jul 2026

Lisa

The staff was amazing. However, the room I reserved through orbitz, was a studio queen suite and the room they put me in I do not have enough space to tell you all the things about how wrong they were for even calling it a suite! If I can find a way to get a refund, I certainly will. I would have had a better bathroom if I would have chose, a regular room. There was no vanity in the bathroom. Nowhere absolutely nowhere to put my toothbrush, my toothpaste, or any of my toiletries for that matter. Unable to use my curling iron because there was no countertop to set it on. I could go on and on. They put a big giant chair in a corner that took up space, and if you sat in it, you were looking at the wall. And what was supposed to be a kitchen with a table was a very small countertop, with a microwave and a coffee maker, it did, however, have a sink that's about it.The table was non existent.

Family

4/10

Poor

03 Jul 2026

Katina

The door to my room when opened dropped down and hit the floor. I had to muscle it up just to shut it. I kinda felt trapped once inside because I am not physically able to keep lifting the door. I stayed for 4 hours then left. They did not have any more rooms.

Self

6/10

Pleasant

30 Jun 2026

Graham

The carpets were dirty. Not every channel worked on the tv. The staff were helpful.

10/10

Exceptional

30 Jun 2026

Michael

Very nice room! The staff was extremely freindly and helpful.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Linda

Very nice stay

Family_with_children

10/10

Exceptional

29 Jun 2026

Shiv

Clean room, great shower

Partner

10/10

Exceptional

28 Jun 2026

Jessica

It was an awesome place to stay. The room was very clean

Partner

2/10

Poor

28 Jun 2026

Andrew

Pool was closed for cleaning the entire time. There was only one working elevator for the entire hotel that was mostly taken up by house keeping. Breakfast was not complimentary, it was $14 per person without any signage or being made aware until after plates were made. Check in was supposed to stop be 3 but room was not ready until 3:45, and check out is at 9 am (no mention of this on check-in). So why was the room not ready at 3??? Staff was not friendly or helpful at all.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Debbie

Doubletree by Hilton Hattiesburg Mississippi
Was so very beautiful
The king suite was very spacious
Luxurious bedding
Beautiful glass shower
So very clean comfortable
We enjoyed our stay

Friends_and_family Family

4/10

Poor

27 Jun 2026

Clayton

Both elevators were broken, smelled like weed in the hallways, renovation going on so no baseboards in the hallway. Although room was nice and clean.

Family_with_children

6/10

Pleasant

25 Jun 2026

Janice

Was ok nicecroo

10/10

Exceptional

24 Jun 2026

Alton

Staff was great .

Partner

2/10

Poor

23 Jun 2026

William

This place is was under construction. Did not see it posted anywhere. Rooms had an order to them. Staffing at front desk upon arrival was terrible. Did not acknowledge us, I had to say excuse me multiple times to get her to say something. Rooms I reserved were not available. She say she upgraded me but the room was actually needing repairs as well. Elevator was broken. This place suppose to be 4 stars but base on the condition, it was 1 star at best

Business

4/10

Poor

22 Jun 2026

Calvin

I loved the bar, the bartender was amazing but the room was not all the way clean and looked like someone had thrown up on the curtains. And the chase chair was very stained and old. I didn’t stay the entire night I left and we went an got another hotel. The were also hammering in the room next to my room earlier in the day sounds like they were repairing something. Location was great but definitely need some upgrades.

Partner

10/10

Exceptional

21 Jun 2026

Timothy

The staff was very friendly. And the beds and lobby furniture was comfortable.

Friends_and_family Family

4/10

Poor

21 Jun 2026

Derek

Barking dogs, wafts of marijuana smoke, broken elevators, a party in the parking lot (with a DJ and a food truck), misleading \"free\" breakfast, pressure washing the windows of our 4th floor room at 8AM, etc...

Partner

4/10

Poor

20 Jun 2026

Robert

When we went to check in, we were told the double‑bed rooms we had reserved were sold out. They moved us to a different room type—a king with a pullout couch—but when we opened the door, there was already someone inside sleeping. We went back down to get another room, and this time they put us on a floor that was under construction. There was trash in the cans, the beds weren’t made, and it was obvious someone had stayed there before us and the room hadn’t been cleaned.

2/10

Poor

19 Jun 2026

Salasa

The floors are missing baseboard trimming which might seem petty but its definitely not pleasing to the eye. Whomever was in the room next to me had their TV blasting the entire night and here is the worst part, at 5am maintenance workers were outside my windows, music blasting, talking, and laughing extremely loud. The machines they were on sounded just like the garbage truck they continued to beep ughhhh. They were in that exact spot until I checked out at 11am. I WILL NEVER BOOK HERE AGAIN. I WILL BE CALLING ABOUT A REFUND.

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Volha

Just expected better service, beyter amenities, and better paid for breakfast from the claimed 4 stars place. Usually Doubletree is better that this particular one.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Danny

Good breakfast

Partner

10/10

Exceptional

10 Jun 2026

Daniel Bennett

Late arrival with friendly help to get settled- love those cookies!!!

Partner

8/10

Excellent

09 Jun 2026

Rukiyah

The room was clean but dated

Partner

6/10

Pleasant

09 Jun 2026

Andrea

Room was great. Didn’t get served at the “restaurant” because there were men at the bar and had the waitress’ attention fully. We sat down with my two small grandchildren and were never acknowledged. We left and went offsite to eat. The pool is super cold. It definitely needs heating.

Family_with_children

10/10

Exceptional

02 Jun 2026

Rapunzel

The staff was awesome and helpful

2/10

Poor

31 May 2026

Irene

There was a brown substance on the doorframe of my hotel room bathroom to start. I wiped it off and prayed it wasn’t what I thought it could be. The next morning the ceiling was leaking. I called the front desk and notified of the leak and asked if I was on the top floor because it was raining and I was told no. I requested a different room and was told maintenance wasn’t here yet. I was told I would have to go down to the desk to get a key. I wasn’t presentable at that point so I said I’m just going to get in the shower. While I’m in the shower, maintenance and the manager came in my room! I yelled, EXCUSE ME!! I’m in the shower!!! Get out! The manager told me we had to check there was no flooding because she was told there was a flood in my room. I never mentioned a flood only the ceiling was leaking. I asked why didn’t you go to the floor above me and check that room, the manager replied that we wanted to see if you were flooding. I said well, it would make better sense to get yo the room and find out where the water is coming from so you can stop it. When maintenance finally came back I asked if I was in the top floor and sure enough I was which meant the roof was leaking. Do the front desk and including the manager didn’t know my fourth floor was the top floor and there is not another floor above me??I have pictures of the room ceiling leak and also how awful the walls in the hallways looked. Also the air wouldn’t regulate and I was cold the bedspread had a big yellow st

8/10

Excellent

25 May 2026

Boyd

Liked bar area service good. Pool needs attention. Filters not working correctly. Water quality bad.

Family_with_children

10/10

Exceptional

24 May 2026

Alton

Great job my the employees!!

Friends

4/10

Poor

22 May 2026

Oreste

The bar or lack there of!
Flat champagne
No Pinot Grigio
No Sauvignon Blanc
Not properly stocked ran out of beverages

For the manager
The Bar tender needs to be given enough wine champagne etc to serve her guests!

Get on your game manager and stick the bar

10/10

Exceptional

21 May 2026

brandi

Clean and comfortable, very spacious.

Family

10/10

Exceptional

15 May 2026

Leah

It was very quite. The staff was very friendly. I loved the cookie.

Partner

10/10

Exceptional

15 May 2026

Dr. Kari

We always enjoy our stay here. We were on the top floor, which it looks like they were renovating, but we didn’t mind. We’ve stayed several times and have always had impeccable service. These staff here deserve some accolades for that.

Pet

6/10

Pleasant

14 May 2026

Leticia

Not very attentive, I was checked in and given no information. Not welcoming. The room was nice. The doors close completely, you have to give a hard pull/push, so be mindful of that.

Pet

10/10

Exceptional

12 May 2026

Andrea

Only complaint was that the covered pool was cold.

Family_with_children

6/10

Pleasant

10 May 2026

Jessica

The room was clean but the shower didn’t drain at all and you could barely keep the water on.

Family

10/10

Exceptional

10 May 2026

Patricia

Great hotel. Wonderful and helpful staff. Spacious and clean rooms.

Friends_and_family Family

6/10

Pleasant

08 May 2026

Nelda

Comforter was dirty plugs in one didnt work was never offered our free cookies didnt get the right rooms I resevered wonted to charge 3.00 for a bottle of water I wouldn’t not recommend this to anyone the amenity’s in one room was empty

Family

8/10

Excellent

05 May 2026

Richard

Nice roomy facility, clean. Only problem, ice machine available on floors 3,4, and 5. None on our floor.

Partner

2/10

Poor

04 May 2026

Curtis

Toilet did not work, shower barely worked, there was paint peeling from the ceiling and front desk staff did not seem to care very much about these issues.

10/10

Exceptional

03 May 2026

Ta'Quoris

Everything was nice and clean

Self

10/10

Exceptional

02 May 2026

Michelle

Very clean property. Very welcoming entrance area. Staff at front desk were very nice.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Carl

Everything was nice other than more towels need to be stocked on first day

Friends_and_family Friends

4/10

Poor

28 Apr 2026

Mark

We spilt some water on the floor went to wipe it up. And the wash cloth was just black with dirt. We informed the manager of it and she totally blew us off. Go down for breakfast the next morning and find out you have to pay for it. We were then charged $75 for our small puppy. We were not informed of this hidden charge. We'll never stay at this hotel or chain of hotels again.

Partner

10/10

Exceptional

25 Apr 2026

Kari

It’s a great hotel. Always friendly, clean, and quiet.

Partner

10/10

Exceptional

25 Apr 2026

Kari

This was our second time staying in this particular hotel and we were not disappointed. The hotel is clean, the staff is friendly, and the area is convenient.

Partner

10/10

Exceptional

20 Apr 2026

Vamshidher

Great overall

8/10

Excellent

15 Apr 2026

Ronald

No complimentary breakfast

Family

10/10

Exceptional

14 Apr 2026

Taha

Exceptional

2/10

Poor

13 Apr 2026

Kytara

This trip was highly disappointing. At my arrival the card key system was down, and several guests, me included, were unable to check in. There was no manual back up system utilized. Once I was assigned a room, my room was changed due to housekeeping failing to thoroughly clean the room. The new room (2nd room) assigned did not have hot water and another room was assigned. After the 3rd room change, the hot water did work as well, and we were finally told they were having building maintenance issues and emergency plumber was notified.
The next morning, the hot water was working....
Nothing was offered for my incontinence .... but a cold cookie and bottled water....

Partner

2/10

Poor

12 Apr 2026

charles

Ac did not work, had to change rooms after maintenance tech could not fix ac . Was given handicap room , no SUITE as paid for in the beginning

Family

10/10

Exceptional

10 Apr 2026

Rozalyn

Cleans rooms , friendly staff , breakfast was ok. I definitely stay here again

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Ruth

We checked in fast and easy. Check out was fast and easy. No complaints.

Friends

10/10

Exceptional

23 Mar 2026

Michael

Clean rooms nice lobby and quick check in

8/10

Excellent

16 Mar 2026

Brittney

Great room sizes we had no issues.

Family

6/10

Pleasant

14 Mar 2026

ekaterina

Room wasn’t very clean, dirty floors, bed sheets didn’t seem freshly washed. And please vacuum the carpet in the hallways! Breakfast was good with variety of options, staff was friendly and helpful.

10/10

Exceptional

14 Mar 2026

Melanie

Beautiful hotel.

8/10

Excellent

11 Mar 2026

Sabrina

Staff attentive, need more cookies and coffee available

Family

8/10

Excellent

09 Mar 2026

Melonie

Need more staff on duty so you aren’t standing around waiting on them to do their job especially front desk.

Family

10/10

Exceptional

20 Feb 2026

Joshua

Room where very clean and the staff was very friendly and helpful

Partner

10/10

Exceptional

15 Feb 2026

Brenda

Everything was perfect there. The clean room, staff was very good, gym was perfect and pool was also.. it was 5 star in all areas. Our grandson and us enjoyed our stay.

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Jacqueline

Loved the room upgrade!

Business Self

10/10

Exceptional

06 Feb 2026

Libby

Everything was excellent!

Self

10/10

Exceptional

06 Feb 2026

Christy

Very Clean Very nice staff Great room

Partner

10/10

Exceptional

27 Jan 2026

Lauren

Always wonderful

Business

8/10

Excellent

25 Jan 2026

Charlene

Room was clean. Breakfast was good.

10/10

Exceptional

16 Jan 2026

Josette

Yes but they didn't offer complimentary breakfast you had to pay for that and that was a overstay hotel and you mean you have to pay for the breakfast too hotel six leave the light on You get a complimentary breakfast for the stay at the establishment

10/10

Exceptional

11 Jan 2026

Nicolas

Yes

4/10

Poor

07 Jan 2026

Dexter

1. Check-in was unprofessional. Ohio State was blaring on the lobby TV across from the front desk and the man checking me in was focused on the game (he was wearing Ohio State clothing). He didn't offer the guest before me or me cookies, and I've been a longtime Hilton Honors member.
2. The room had lots of dust on the bedside table.

Business_and_leisure Self

10/10

Exceptional

01 Jan 2026

jennifer

Most comfortable beds. Staff very friendly!

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Kenneth

The staff was good and professional I enjoyed my stay I ate once at the restaurant I ordered the catfish with a salad and french-fries The food was good and the portion was generous

2/10

Poor

27 Dec 2025

erica

Room bed linen was old and dingy and had been stitched up with black thread. Mattress was old and lumpy. Staff was great. Toilet flush

Self

4/10

Poor

26 Dec 2025

Michael

Tons of traffic noise because of cheap windows. Room would not cool down. Luke warm shower with VERY low water pressure. Expect MUCH more from DoubleTree

10/10

Exceptional

25 Dec 2025

Chris

The room was wonderful. It was very clean and spacious. The staff downstairs at the lounge were great. They were very courteous. The food from the on-premise restaurant was delicious.

Self

10/10

Exceptional

23 Dec 2025

Charity

Staff was very friendly and helpful

8/10

Excellent

21 Dec 2025

Erin

The room was nice and the staff was nice. The pool was dirty so I couldn't swim.

Friends_and_family Family

8/10

Excellent

21 Dec 2025

doris

Did not eat

Partner

10/10

Exceptional

20 Dec 2025

Julie

Great

4/10

Poor

15 Dec 2025

Emre

The room is not clean enough, and the towels in the bathroom are dirty. This is the first time I have experienced something like this.

Business_and_leisure Family

8/10

Excellent

14 Dec 2025

Dr. Kari

The staff was very nice and the hotel was very clean.

Leisure Family

10/10

Exceptional

12 Dec 2025

April

I did not eat breakfast or use the gym.

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Leonard

Courteous check-in, clean room, comfortable bed, and convenient location.

Leisure Self

8/10

Excellent

07 Dec 2025

Van M.

Nice room

Partner

6/10

Pleasant

07 Dec 2025

erica

Obvious signs that this hotel is old. Dingy and overused beds and begging stitched up with black threads... smelled old and floors in bathroom corners dirty. Toilet plumbing noadequateflushing

Friends_and_family Family

6/10

Pleasant

03 Dec 2025

Ashley

The room was clean and nice. I hate one side of the shower was glued so if wanted to step in after turning the water on my hair would be wet if I'm not washing my hair. Staff wasn't too friendly upon entering like they didn't greet you. The maintenance did come fix the AC in the room and they were pretty nice about it. Overall it was an ok experience.

Business Family

8/10

Excellent

30 Nov 2025

Katharine

This was a great hotel. Staff was great, it was very clean, everything was updated. The only complaint we had was the lighting. It was so bright and white, we felt like you could perform surgery anywhere in the hotel. It’s very hard to enjoy a relaxing drink under these type of lights at the bar.

Friends_and_family Family

8/10

Excellent

30 Nov 2025

ROBERT

Staff was great, room nice and clean

2/10

Poor

29 Nov 2025

MELANIE

Overbooked hotel so when I went to check in with a reservation that I had had for MONTHS, I was told that I did not have a room. They paid for a room for me at the Wingate that was SO SO dismal and dirty!!!!! It was awful. When we were able to get back to the doubletree, it was still a sold out hotel - with one working elevator for ALL staff and guests - and could only hold 4 at a time. The breakfast is EXORBITANTLY priced and they could not keep up with demand so there was very little food available

Business_and_leisure

6/10

Pleasant

26 Nov 2025

Susan

There was a roach in my bed and the shower took 3-4 minutes to get hot water.

Friends_and_family Family

6/10

Pleasant

24 Nov 2025

Jordan

The staff member when we checked in was not friendly or welcoming he was rude.