MainStay Suites Meridian

10/10

Exceptional

14 Feb 2026

Candace

Clean room.

Self

4/10

Poor

09 Jan 2026

Jaime

Dirt rooms

4/10

Poor

09 Jan 2026

Conrad

Room dirty, no baby crib, fire alarm went off @ 2am no reason of explanation about it scared my kids. Overall not the best service

Leisure Family

2/10

Poor

27 Dec 2025

Manjunath

Room was very dirty and dusty. Bathroom tub was rusted. Floor was dusty and dirty. As we only stated one night we pushed and checked out in morning.

Friends_and_family Family

8/10

Excellent

03 Dec 2025

April

My stay at MainStay was exceptional. The staff were courteous, attentive, and consistently professional throughout my visit. The room was spacious and thoughtfully equipped, providing both comfort and convenience.

The property maintained a calm and welcoming atmosphere, and all amenities were well-managed and easily accessible. Overall, MainStay delivered a high standard of service and hospitality. I would gladly return and highly recommend it to anyone seeking reliable, comfortable accommodations.

Leisure Family

4/10

Poor

08 Nov 2025

Mathew

On my last day, I found a cockroach in my room—definitely not how I wanted to end my stay. The staff were helpful and moved me to another room so I could rest before my morning flight, but it did make me wonder if the issue affects other rooms too. At least it was my last night there. Other than that, the room was actually pretty spacious and up to date, and the Wi-Fi connection was decent overall.

8/10

Excellent

14 Oct 2025

Alice Lynn

Everything was fine, but they didn’t have any ice! The desk guy apologized!

Self

6/10

Pleasant

26 Aug 2025

tamara

The air conditioner didnt work but overall we was satisfied

Leisure Family_with_children

6/10

Pleasant

15 Aug 2025

Sharon

Staff friendly - room clean - NO ICE!

8/10

Excellent

04 Aug 2025

Jacqueline

Spacious Room in Meridian

Bed is too soft. TV has some concerns. Otherwise, very nice.

Friends_and_family Family

4/10

Poor

28 Jul 2025

Nidia

We booked this hotel for a few days and when we got there, the front desk attendant was not friendly. When we got to the room, it had a weird smell, the bathroom was not cleaned properly, and we were just not comfortable at all. When I booked it, there was no mention of it being renovated. To make matters worse I reached out because we only stayed one night even though we booked 3 nights and was denied a refund.

Leisure Partner

2/10

Poor

23 Jul 2025

David

As soon as we opened the sofa bed there were hundreds of bugs and trash. Hotel smelled gross common areas gross

Leisure Family_with_children

6/10

Pleasant

06 Jul 2025

lori

The property was conveniently located near Bonita Lakes and my relatives house. However, it was a little tricky to get to. It could use some updating and more of a variety of breakfast options. We stayed three nights and the food was the same everyday.

Leisure Family

10/10

Exceptional

06 Jul 2025

Jammie

Awesome Hotel

Wonderful experience! Will be staying again on our next trip!

Friends_and_family Family

8/10

Excellent

06 Jun 2025

Myrom

Very good location at good price.

Business_and_leisure Family

2/10

Poor

05 Jun 2025

Katiria

It was alright

Family

6/10

Pleasant

21 Apr 2025

Dave

OK for a 1 night stay. Being a \"suite\" with a full kitchen its funny they only supply enough utensils for a one person meal. This is a budget hotel and you can tell where they cut the costs. That said the breakfast is good and its fine if you are just looking for a one night stay with a full kitchen.

6/10

Pleasant

16 Mar 2025

Robert

The AC unit appears to not be working . I set it to 66 and it was still very warm in the room

Leisure Family

10/10

Exceptional

25 Feb 2025

Tara

Excellent check in. Not sure if it was the manager but she was amazing.

Leisure Partner

8/10

Excellent

17 Feb 2025

Jenevieve

Good spot to stay the night

Really kind and helpful staff. Room seemed clean and well appointed, very spacious. Overall the hotel seemed to be in good condition. We felt comfortable there and the breakfast was pretty decent.

Friends_and_family Family

4/10

Poor

29 Dec 2024

Kenton

Was very noisy … there was a football team staying on my floor, loud all night running up and down the halls.. called service desk numerous times and no one answered !!!!… Didn’t get a wink of sleep !!..Very disappointed !

Leisure Self

8/10

Excellent

14 Dec 2024

Jennifer

Good for overnight stay

The room was spacious, the bed was comfortable and the employees courteous. Liked having a full size fridge with a freezer. Breakfast was good and had a variety of offerings. Our had a few issues in the room. No way to turn off the red blinking light in the phone even though the receptionist cleared the messages. We just covered it with a folded wash cloth. The door to the restroom had a chunk missing from it. The a/c- heating unit made a high pitched squeal every time the fan stopped running. Earplugs required!

Partner

2/10

Poor

09 Jul 2024

Amanda

The floors and room were so worn it was ridiculous. The carpet is black and the walls have patches on them where holes were. It was just terrible. Spend the extra money and stay somewhere else. The worst part is that this room cost me $119.00 plus tax. The breakfast was no good also. We arrived downstairs to eat at 7:45 and there was hardly any food. The only good was the coffee and the air conditioner in the room.

Business Family

2/10

Poor

07 Jul 2024

Becky

I really hate to leave a bad review but we had 2 rooms and when we got there and got our rooms our room first off smelled bad the stovetop was missing on 1 corner mold outside the refrigerator door the carpet was ripped and stained along with the couch bathrooms was missing tiles and was stained up too then when we was sitting on the bed there was bug crawling around that looked like alot like bedbugs we got up then and lefted i did manage to push the bug in the cup and took it to the front desk and showed her what we had found and we was leaving the front desk lady was like oh im sorry we told her we was wanting a refund and a receipt and she said she couldnt give us one so we had ask who we could talk to she gave us a name and we found a card with her number told us not to call her until Monday !! Also we did not throw any fit stuff happens but i will never book with this property again

Leisure Friends

4/10

Poor

23 Jun 2024

Natalie

The people working there were very nice but the room wasn’t. It was in desperate need of renovation. The carpet was very stained, the bathroom was dirty and the shower had bits of Sheetrock pieces and dust in it. I’m not sure if it was from the ceiling falling or a repair that they never cleaned up after.

Friends_and_family Family

2/10

Poor

22 Jun 2024

Brian

Not clean at all, carpet was filthy.

6/10

Pleasant

17 Jun 2024

Meredith

Deferred Maintenance

This hotel has not been maintained. Staff was less than friendly on check-in, room was in poor condition, with stained and ripped carpet, dirty shower, and filthy curtains. I’m glad I’m up to date on my tetanus vaccine, since I stepped on an exposed carpet tack. The beds were at least clean and fairly comfortable.

Friends_and_family Family

6/10

Pleasant

08 Jun 2024

Tinika

Nice property for the price and convenient,

2/10

Poor

01 Jun 2024

LaWanda

The whole room was dirty. No tissue in the bathroom, beer left in the refrigerator, just disgusting. I will never stay at this property again.

Leisure Self

4/10

Poor

26 May 2024

Karla

There was a hole in the wall and in the carpet. Three of the lights didn’t work, including one in the shower. The bathroom faucet barely worked. Breakfast included cold eggs, and they were out of milk

Leisure Family

4/10

Poor

21 May 2024

Sammie

My family and I booked several rooms for a get together/graduation in the area. Some family made it there before us to check-in and found the room filthy. Stains were on the sheets/bedding, bathroom looked as if it hadn’t been touched and upon us arriving found that our room had rips and tears in the carpet and massive stains on floors as well.
The front desk (unknown woman) at the time was very abrasive and impossible to deal with. We weren’t offered a different room and made to feel that asking someone to come clean was an inconvenience to them. We weren’t compensated in any way either. It was too much to pull the entire family and luggage to a surrounding hotel, so we just grabbed some things to sanitize and clean, requested new bedding and pushed through it. I would not recommend, the photos are not a depiction of the rooms we stayed in.

Business_and_leisure

8/10

Excellent

10 May 2024

Daniel

Meridian

The stay was just an overnight stop. The room was quiet. The faucet on the lavatory had a very low flow. I reported it to the front desk.

Friends_and_family Family

8/10

Excellent

10 May 2024

Contrice

Staff is awesome

Business_and_leisure Family

10/10

Exceptional

07 May 2024

Jian

good for stopping

Leisure Family

2/10

Poor

28 Apr 2024

Fauzan

Absolutely terrible. There is nothing good about this hotel I don't know how they have these ratings. The only good thing was the staff who were polite and courteous but there's only so much staff can do to better experience in a beat down hotel. Everything from furniture to carpet to walls to doors is in terribly worn out condition. Avoid if you can.

Leisure Family_with_children

6/10

Pleasant

24 Apr 2024

Rosa

Our one night stay was uneventful, which is a good thing. The place looks very rundown. Horrible carpet, broken cabinets, clogged sink, shower had small stream, and no lights in the kitchenette. The towels were a bit better than sandpaper and the bed was perfect.

Friends_and_family Friends

6/10

Pleasant

19 Apr 2024

Brenda

Not happy...

We thought the room looked clean. When we started to shower...NO linen ...the front desk was appalled as well when we found the cabinet full of dirty linen...he wa s sso apologetic...We found a microwave with half eaten chicken as we were leaving. I wanted to heat my coffee...

Partner

10/10

Exceptional

09 Apr 2024

Terry

Good property great condition

Business_and_leisure

10/10

Exceptional

07 Apr 2024

Kimoshia

It was a good stay

Leisure Family

2/10

Poor

27 Mar 2024

Chris

This place is a real dump, room had rips in the carpet, duck tape holding up the counter top, people hanging around outside not guests, just really a bizarre situation.

4/10

Poor

23 Mar 2024

Joe

Shocking discovery

The room had carpet stains, the 3 light fixture in bathroom only had one bulb working. The tub had no safey features except a hand rail .
They worst part was when i opened a drawer on the chest and found a large
Strap On!! I sure the housekeepers only changed the sheets and left .
I have photos.

Friends_and_family Family

10/10

Exceptional

18 Mar 2024

Jill

I like having the refrigerator and mini kitchen. It was very quiet even though it was very close to the interstate. The bathroom and kitchen could be cleaner...the floors were sticky. I did not go barefoot at all in the room. The bed was comfortable.

Leisure Self

2/10

Poor

20 Feb 2024

ALAN

Extremely Disappointed

My room at Mainstay Suites in Meridian was terrible, so much so, that I had to go complain to the front desk. The walls had big holes in it.The carpet was ripped. Some of the cabinets were broken. The furniture was dingy with small stains. The bathtub wouldn't drain. There wasn't even a soap dish fixture in the shower. The room smelled of funk,cigarette smoke and stuffy. When I complained of the condition of the room, the guy at the front desk assigned me another room, but that room also had ripped carpet and a 'stuffy' smell, but at least the tub drained. I would have to say that this hotel room has to be one of the worst rooms I've had at any hotel so far.I didn't think to take pictures of the room because I really expected more of MainStay Suites, but they really dropped the ball on this one.

Friends_and_family Family

8/10

Excellent

07 Jan 2024

Henry

Clean room but had a dirty coffee pot someone left the pod in the filter

Leisure Family_with_children

6/10

Pleasant

19 Nov 2023

Janna

Meh

The atmosphere was good, family friendly. Staff was efficient and helpful. The cleanliness and maintenance of the room were lacking. Sheets and linens were clean, floors were clean but pretty worn. The dust guards on the beds were disgusting. And there was a fair amount of damage to the room. The granite countertop was broken in the kitchen and there was water damage to the ceiling in the bathroom. It was a decent stay but I’ll probably find somewhere else next time.

Friends_and_family Family

4/10

Poor

24 Oct 2023

EVON

The property location is great, and the staff was polite.
This property is in need of renovation and hiring more well-paid staff. In the meantime, the property interior needs a serious cleaning from top to bottom (stain carpets, floors, furniture drapery. Unclean cabinets and kitchen and bath.
light fixtures not working.

Business_and_leisure Family

2/10

Poor

18 Oct 2023

Patricia

Was not able to stay there. The bathroom floor was dirty as was the couch in the bedroom. The carpet was filthy in the hall and in the room. We asked for another room but was told that they had refunded our stay. So we left. Worst experience with a hotel.

4/10

Poor

17 Oct 2023

CINDY

When we arrived they put us in a room on the 3rd floor, when we got to our room the beds were stripped down to the mattress and covers were laying everywhere, obviously not cleaned and also the room had double beds when we booked a king room. Went back down to the front desk and they put us in another room and when I said something about the double beds he said that’s all the rooms they had. How did I reserve and pay and book a king room if they’re weren’t any available. Me and my husband crammed in a double bed, we did not sleep good at all. Probably would have got better sleep in my car and saved $100. When we got in the other room the ceiling and paint was peeling in the bathroom and didn’t feel clean. Glad we only stayed one night. Would not stay here again. I will say the staff was friendly and the breakfast was pretty good.

Leisure Partner

6/10

Pleasant

16 Oct 2023

Kanisha

No complaints

Business_and_leisure Family

2/10

Poor

30 Sep 2023

Katina

Rude front desk manager and terrible room!

1st off the front desk manager was extremely rude. She spoke to me as if I was a child and had no understanding to her voice. Secondly my room was terrible. Key cover was missing on main door. That was a huge security issue, next the bathroom door was damaged and clearly needed to be replaced. The bathroom is missing light bulbs also. I complained about all of this and she blamed it on maintenance and there wasn’t anymore rooms available. She was quick to offer a refund because she didn’t want to help me anyways.

Friends_and_family Family

6/10

Pleasant

07 Aug 2023

Amy

An OK place to stay. You can tell the property is older. There was mildew around the shower/tub, carpet stains, and everything needs new paint, but we felt safe and it was ok for a night or two.

Business_and_leisure Family

4/10

Poor

24 Jul 2023

Christopher

The hotel needs a freshing up. The carpet in the hallways is all torn and worn. The room carpet had huge sections missing are staples exposed. The pillows are shaped like a brick and feel like it too. I mentioned the hole in the wall from the door and was told that is normal, a door stop doesn’t cost that much. That alone should tell you how much they care. The bathroom tub and area around it had rust spots. The hotel is none smoking but the room smelled like smoke. If it was not the only room left in the hotel I would have asked to change rooms.

Friends_and_family Family

2/10

Poor

10 Jul 2023

Daniel

The property was quite run down. There was an odor when you first walk in the door. When we got to our room, there was a hole in the wall behind the door from the doorknob. The carpet was bare in some areas and even missing in a few places. The bathroom did not have a shower curtain and one of the fluorescent lights was out. The bed sheets were cleaned but discolored in a few places. The pull-out couch had stains on the mattress. For what I paid for the room, I definitely expected more.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2023

Pipit

Staff at this hotel was amazing. Very friendly. If I needed something, it was provided immediately. Plan to stay with them again

Friends_and_family Family

6/10

Pleasant

04 Jun 2023

Gail

Needs work

The room was comfortable and clean.. just a a good bit of age and/or damage that needs to be fixed or was unprofessionally fixed… like the hole in the wall behind the door. They just need to invest in more updates. The linens were nice and the bed was comfy. Breakfast was good. The worst thing was the hallway carpet.. it was filthy and worn through in places. That was a big turn off.

Partner

10/10

Exceptional

04 Jan 2023

Nicole

Place was clean, room was good. Clean and spacious. Friendly staff

Business_and_leisure Family

10/10

Exceptional

27 Dec 2022

TODD

Nice place

Staff was very friendly. The room was spacious, but a little dated.

Friends_and_family Family

4/10

Poor

23 Dec 2022

Ruby D

Friendly service/ disgusting room

We booked late at night to stop before the ice started accumulating on the roads. I called the front desk and the employee was very helpful in guaranteeing our room even though we would be arriving after midnight. The room was disgusting. We walked into the smell of recently cooked food. The floor was sticky, the carpet was stained, and the TV was blaring. We were afraid that it was someone else’s room. The pillows were half-size balls of a few feathers. The sofa bed was already made which made me think it was already used and not cleaned. The tub had hair in it. The sink, mirror, and tissue holder were all dirty and had water/toothpaste stains on them. And, lastly, I’m pretty sure there were boogers on the wall by the toilet paper.

Friends_and_family Family

2/10

Poor

21 Nov 2022

Juan

When the receptionist gave me the key, and I went into the room, there were already people in the room. I came back and told the receptionist she gave me another key and said it’s all I have if you don’t like it let me know and I will give you your money back. We ended up getting the hotel next door.

Family

8/10

Excellent

25 Oct 2022

Thomas

Definitely will stay again

Clean, nice. Great price. A lot of painting going on. Some of the workers didn’t look like workers. I guess I would say they all weren’t in uniform. House keepers were loud in the halls with regular conversations & profanity. But the rooms were clean and they were nice to us. Room has kitchen but no pots, pans or utensils. Showers are nice size. Bed was comfy.

Partner

6/10

Pleasant

26 Sep 2022

Linda

Several lamps were missing lightbulbs and the knob to the bathroom was falling off. Things were clean though

Partner

8/10

Excellent

24 Sep 2022

Brandi

Not the cleanest room, but not horrible either. Breakfast was good, beds were comfy.

Leisure Family_with_children

4/10

Poor

21 Sep 2022

Elizabeth F

Don’t go there if you have a pet.

The person in the reception was very kind, unfortunately the room assigned was in very poor condition because is assigned to guests with pets. I decided to move to a different hotel, Hotels.com and the receptionist helped to fix the situation.
I have booked pet friendly hotels always but this one has the worst rooms if you have a pet with you. I will suggest to have tile floor instead of carpets.

Partner

2/10

Poor

13 Aug 2022

Keith

I don’t mind staying in pet friendly hotel, but the person next door had a dog that barked the whole time we were there. The room out outdated, and we could hear every noise around us like there was no insulation in the walls.

Leisure Family

10/10

Exceptional

07 Aug 2022

Andrea

I love that I can always get a suite that is suitable for my family!!

Leisure Family_with_children

2/10

Poor

22 Jul 2022

abdulkadir

It was a terrible experience. The first room we were given was very dirty and smelly. I requested a room change, and i was told that kind of smell and carpet issues were normal as the hotel is pet friendly. The hallway carpets were terrible too. I will never stay there again!

Leisure Family_with_children

8/10

Excellent

18 Jul 2022

Brittany

Clean and nice

Leisure Pet

8/10

Excellent

15 Jul 2022

Kendra

Rooms were clean but could use some updating. The staff was very friendly and they had a wise vareity of options for breakfast.

Leisure Family_with_children

6/10

Pleasant

11 Jul 2022

Jessica

Air conditioner did not work and there were no other rooms available

Friends_and_family Family

2/10

Poor

05 Jul 2022

Sourasack

The hotel was filthy dirty. Floors and walls and dirty.

Leisure Family_with_children

2/10

Poor

03 Jul 2022

Firas

Very dirty and property furniture was very used up.

Leisure

4/10

Poor

26 Jun 2022

Erin

The room we booked, the last one of its kind, was dirty. We were moved to a smaller room for the same price. The second room was also not in good condition. I will think carefully before booking a room this way again.

Leisure Family

8/10

Excellent

25 Jun 2022

Selarstean

Breakfast was exceptional

Friends_and_family Family

6/10

Pleasant

21 Jun 2022

Larry

We travel with a pet. I contacted hotel prior to check in concerning this. The room we were given had a hole in the wall behind door where the handle had been slammed into. The carpet was torn up at the transition from tile to carpet. There was only two utensils, a fork and a knife. While I appreciate only a $25 pet fee, we deserved a nicer room. When I informed the desk, the attendant on duty, just told me, well that’s one of our pet rooms.

Leisure Pet

10/10

Exceptional

12 Jun 2022

Leslie

Older hotel but wonderful stay

The hotel is older so the carpet and tile are a little run down but everything was very clean. The room was perfect for our family. We were provided everything we needed. The staff was extremely friendly. The provided breakfast was wonderful. Highly recommend this hotel for a quick pit stop.

Friends_and_family Family

8/10

Excellent

09 Jun 2022

Jason

Staff was nice and friendly. Room was clean but the hallways were not vacuumed.

Leisure Family

8/10

Excellent

08 Jun 2022

Brenda

It was older and a few tares in carpet and the shower rod was broken but other than that is was fine.

Leisure Family

10/10

Exceptional

22 May 2022

Teresia

I did not care for the small throw pillows for the bed pillows but the room was spacious, clean, & comfortable and the staff was as nice as could be!

Leisure

4/10

Poor

09 May 2022

Jack

Staff not friendly except for the guy that checked us in. Food was gross. Juice machine broke. Hot water didn’t work. Carpet ripped.appeared to be clean or we’d have left. We just skipped showers since the water wouldn’t get hot. Only 1 night of indoor camping basically.

Leisure Family

8/10

Excellent

29 Dec 2021

Marvin

Close to train tracks, train noise, trash truck came at 4:15 am (noisy). Could hear more road noise on the 3rd floor more than the 2nd floor.
Options for Breakfast were good.

Leisure Family

4/10

Poor

27 Dec 2021

Verified traveler

Wasn’t what it showed online and can definitely use new carpet.

Friends_and_family Family

10/10

Exceptional

23 Dec 2021

Marvin

Well lit parking area, easy access from highway. Quite.

Leisure Family

4/10

Poor

23 Dec 2021

Daisuke

Room cleanness was not good. There were stain in bed cover and towel. Air conditioner looks very old. Shampoo and rinse was not good quality.

Leisure Family

4/10

Poor

19 Dec 2021

Joshua

Roomed smelled like Mississippi smoked turds. They gave our room away to someone else before we arrived so we had to get a smaller room (which was less expensive but we didn’t get a refund) Guy at front desk was rude. Parts of countertop falling off in kitchenette.

Friends_and_family Family

6/10

Pleasant

28 Nov 2021

Danielle

Luk warm water

Everything was ok other than the warm water.

Friends_and_family Family

8/10

Excellent

26 Nov 2021

April

Staff was friendly and helpfull. Breakfast was a good hotel breakfast. Everything was clean. It is an older hotel but everything was in good working order.

Business Family

6/10

Pleasant

05 Nov 2021

Elaine

Stale smell when entering room, front cover of AC unit was off and some type of air freshener container was on floor below it. Unit only ran if on constant fan. Water temp could have been hotter. Overall outdated/old but quite, beds comfortable and no problems with staff. Was surprised that it was only grab and go breakfast after reading good reviews of the hot breakfast. Not a bad hotel if you just need a place to crash for the night though

Leisure Family

10/10

Exceptional

14 Oct 2021

Heather

The staff was friendly and the hotel was super clean. I was impressed with the size of the room. There was a couch and everything in the room.

Leisure Family_with_children

10/10

Exceptional

14 Oct 2021

Kimberly

Super friendly staff. Not a lot of 'bells and whistles', but the room was clean, spacious and comfortable and we felt safe and welcome.

Business Family

4/10

Poor

19 Sep 2021

Darrell

The area and the staff but the rooms and at least the first floor need immediate attention to.

Leisure Pet

8/10

Excellent

18 Sep 2021

MEAGAN

The suite was perfect for our family of 5

Leisure Family_with_children

8/10

Excellent

16 Sep 2021

Jovan

It was ok,I dont have too much to complain about

Self

6/10

Pleasant

06 Sep 2021

Darrell

The carpet... couch and curtains could use some extra cleaning.

Leisure Pet

4/10

Poor

02 Sep 2021

Janice

The bed had hair in it,and the bathroom was not clear, and hair was All on the floor,

Business

10/10

Exceptional

16 Aug 2021

Tracy

Emergency trip

The staff was very friendly and a pleasure to be around

Friends_and_family Family

6/10

Pleasant

13 Aug 2021

William

the room had a smell

Friends_and_family Family

10/10

Exceptional

01 Aug 2021

Verified traveler

Nice and clean. Dog friendly!

Leisure Pet

2/10

Poor

28 Jul 2021

Kathryn

If you like the smell of cat urine then I highly recommend this hotel.
The hotel - or at least the pet friendly rooms (we did NOT have a pet with us) - are in need of a deep clean and new carpet. The gentleman who checked us in was very nice and apologetic, but he couldn't change us to another room as the hotel was full. He tried to mask the smell with air freshener, but it just made it worse.
We slept, showered and left quickly as we needed to sleep on the road trip. But would not stay again in a Mainstay hotel.

Friends_and_family Family

4/10

Poor

28 Jul 2021

Verified traveler

The beds were clean but overall condition of the facility was awful; carpets looked nasty and worn; the curtains and blinds were awful; the shower curtain looked liked it was hung inside down; the breakfast bar had outdated food; an awful experience

Leisure Family_with_children

8/10

Excellent

27 Jul 2021

Verified traveler

The room was clean and spacious. The grab and go breakfast had decent options. Everything worked in the room. There was plenty of parking even though they said they were sold out for the night.

Leisure Family_with_children