Name: SureStay Hotel by Best Western Meridian
Address: 146 Highway 11 And 80, Meridian, 39301, US

2/10

Poor

29 Jul 2026

Debbie

When we arrived at 7pm it was 10 pm the air was not on in the room. It was 100 degrees outside that day. We were miserable. Hot and sweaty. It was not pleasant when all you wanted to do was relax and enjoy a night away from home. I will not stay there again or recommend for a friend.

8/10

Excellent

26 Jul 2026

SAN JUANITA

Just wish they had egg and bacon with orange juice on their breakfast menu. Mop

6/10

Pleasant

24 Jul 2026

Judy

Booked at this hotel while on the road last minute. It was very dated and not the cleanest. Bed was comfortable. Hot breakfast was nothing to write home about... only thing hot were the waffles and instant oatmeal.

8/10

Excellent

22 Jul 2026

Sherman

The room was clean and the beds were very comfortable. The staff was very friendly .

8/10

Excellent

20 Jul 2026

Stephanie

We were able to check in late, staff were helpful about that. The AC in the room worked well for nice and cold, the shower was hard to navigate, It was really hot. Also we moved the chair to get better airflow and found someone’s underwear that they’d left?? we didn’t touch it. Otherwise the room was nice, the beds were comfy.

Friends_and_family Family

2/10

Poor

18 Jul 2026

Francois

The room was dirty with dust on every surface. Staff member became hostile when we requested extra pillows. Breakfast was really disappointing. Coffee undrinkable. The complimentary toiletries was all empty. Cabinet door was broken! Please stay away! Do not believe the available photo's when making a reservation! Worst accommodation ever!!

Family_with_children

4/10

Poor

05 Jul 2026

Alain

This is an older two-story facility with all the room doors facing outside and the stairways to the second floor are also outside. There was a large group staying at the hotel when I arrived. Lots of people in the parking lot and many hanging around on folding chairs outside of their rooms. some in the lot yelling back and forth with their friends on the second floor. one of the cars had all the doors open with the sound system blasting rap music. The party was already getting loud at 7:00 PM. As I went into my room, the crowd was looking really hard at me and checking out my van. I turned in the key to my nonrefundable room and drove away with no regrets. I was never so happy to lose $89.
The lady at the counter however was very nice and very helpful. she had no control over who booked rooms and I felt bad for her,

Self

6/10

Pleasant

03 Jul 2026

Anne

This motel is an older, 2-story establishment, but very clean. They appear to be doing some renovations.The window A/C unit was fairly loud & kept waking us up. It is in a good location for people traveling on I-20. It has a very limited breakfast, in a small lobby. For the price, this was a reasonable deal.

Family_with_children

2/10

Poor

27 Jun 2026

Jared

Booked a non smoking room and was given a smoking room (109) , air conditioning in the room did not work and it was close to 80°F and humid all night long. Room was not clean and there were bugs and cigarette butts, as well as ash all over the room. There were even cobwebs in the corners of the room

Also there was little to no water pressure at the bathroom sink.

Family

4/10

Poor

26 Jun 2026

Anne

There was mold in our bathroom - along the ceiling and on the walls. Also, the carpet was wet!

Partner

6/10

Pleasant

26 Jun 2026

Leanne

This stay was just okay. Property is in need of repairs and updating. Spiders were in our room in the corner. Bathroom tub faucet was backwards. Stairs to 2nd floor could use some rapair work.

Friends_and_family Family

4/10

Poor

16 Jun 2026

Jake

feels like a gross room, towels weren't folded and obviously clean and the non-smoking room smelled like smoke

4/10

Poor

14 Jun 2026

Jeffery

Nothing like the pictures, and I had the master suite. You should remove this from your app. There are much better hotels/motels in the area.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Steven

We accidentally made a reservation from Meridian, Mississippi, instead of Meridian, Idaho. When you realize this called your hotel and they associate there was happy to cancel and refund our payment. However, he also told us to email Expedia in order for them to call him and verify the situation. We did this and have not heard back yet from Expedia in any way shape or form they did send us an order about a hotel in St. George, Utah, which we stayed at months ago, but nothing about this one. If you can help us, we’d appreciate it!

4/10

Poor

07 Jun 2026

Jessica

The pictures are very misleading. This is definitely a motel with hotel prices. Staff was friendly but it wasn’t at all what I expected.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Ronnie

Room was not that clean. Stains on pillows and sheets, room was suppose to be a king bed but there was also a full bed making room cramped. People sitting outside there rooms smoking weed. For the money we paid it was a big disappointment. Read reviews before booking and it was nothing like everyone was saying. Will not ever stay again and do not recommend it to anyone

Partner

8/10

Excellent

07 Jun 2026

Nancy

Staff was nice, rooms dated

Family_with_children

4/10

Poor

06 Jun 2026

Denise

Was underwhelmed; but I got a smoking room, so that may explain it.

Partner

8/10

Excellent

26 May 2026

Michelle

Didn't like that there were a group of guys sitting right outside the door who were very loud and obnoxious starting at 5am. Made it very hard to sleep after a late night arrival.

Family

6/10

Pleasant

22 May 2026

Wesley

Our non smoking room smelled smoky. The body wash bottle was empty and the conditioner bottle was empty also.

8/10

Excellent

22 May 2026

ANDRES

BIEN EN GENERAL LA HABITACION LIMPIA

Friends_and_family Friends

10/10

Exceptional

22 May 2026

Franklin

The front desk person, Mona, came to the room and fixed the TV by switching the TV input to HDMI1, so I was able to watch the NBA western final game 2.

Partner

8/10

Excellent

17 May 2026

Bruce

The young lady at check-in was very friendly and helpful. The breakfast is not much to ride home about.

8/10

Excellent

01 May 2026

Clayton

Kept very well, everything was clean and our room smelled very nice. Nice soap/shampoo options! Offers free breakfast with about everything you’d typically see at a hotel, fruits, cereals, coffee, juice, yogurt, waffles, and muffins. The dining area is very small, but certainly nothing to complain about. Unfortunately it is in a bit of a sketchy area of town, but the hotel itself is very nice. Everything worked well, and it was not dirty or anything. Overall had a pleasant stay, especially for the price! Be aware the A/C only gets down to 66°

Family_with_children

8/10

Excellent

22 Apr 2026

Nicole

First of all, this is a MOTEL, not a Hotel. Just the basic search of the definition of both makes this a motel, with outside stairwells and doors that open to the parking lot. We booked assuming there would be inside elevators as my husband had a recent injury and stairs are difficult for him.

The property itself was just fine, nothing fancy, but the room has been updated somewhat (some of the furniture is tired) but the vanity/mirror was nice and updated. The bed slept well and once we figured out the AC we were comfortable for the night.

Breakfast was very much a carb lovers dream- the only thing with protein that I saw was some yogurt (which was also really just carbs as it was full of sugar). If you are expecting one of the breakfasts that have some sort of eggs/meat options, this is not the breakfast you will get. If toast, sugar cereals, waffles are your thing, you are in luck.

All in all the property is just fine, but keep in mind to call this a HOTEL is not really accurate, it's a typical motel.

Pet

4/10

Poor

18 Apr 2026

Colleen

Construction workers stayed there and they were very loud and rude.

Self

4/10

Poor

18 Apr 2026

Shirley

Wasn’t what was shown on website you could see the outside from under the door the carpet was stained and dirty had a odor no outlet for plugging up phones too noisy

Self

10/10

Exceptional

12 Apr 2026

Rebecca

The room was clean. The staff was nice. The air worked the water worked. I changed hotels at 11 o’clock at night because of a problem at the hotel I was at. Sure they had no problem getting me a room that was more than sufficient.

Partner

2/10

Poor

25 Mar 2026

Diane

Made reservations on line during the 19 hour drive and didn’t scroll to the end to see the additional charges for having a pet. The man working said he’d cancel the reservation and I’d get a refund but he lied. No cancellation. No refund. I’ll NEVER stay in another Best Western

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Nicole

Felt safe, felt easy, quiet, staff was nice, pet friendly. I don't expect much from motels but the room was clean and more updated than I expected.

Self

2/10

Poor

17 Mar 2026

Keith

Indigents grilling from their pickup trucks in parking lot. Rotten fried chicken in the warm mini fridge leftover from the previous guests. It was a regular Taj Majal.

Pet

2/10

Poor

04 Mar 2026

James

The room was dated and smelled badly. After taking a shower used the bath mat to dry near the area and it turned a very dark brown. Who knows when the the floor was cleaned last? Staff were pleasent. Bath products and waffles for breakfast were good.

Partner

6/10

Pleasant

25 Feb 2026

Ken

You get what you pay for.

8/10

Excellent

05 Jan 2026

Mayank

Staff was courteous

10/10

Exceptional

28 Dec 2025

Stephanie

Great stay, clean room, quick courteous sraff

Friends_and_family Family

6/10

Pleasant

08 Dec 2025

Parco

It was cold and it felt like the heater was regulated outside room

Self

10/10

Exceptional

07 Dec 2025

Daniel

Excellent facility!

Leisure

4/10

Poor

27 Nov 2025

Rama Krishna Raju

The room was not very clean, especially the bed. The staff at the hotel said that he would give a smoking room(which was stinking) if the room is booked from expedia and that we have to pay extra in order to get a non smoking room.

Leisure Family

8/10

Excellent

19 Nov 2025

Brandon

Large room. Quiet. Nice staff.

Self

10/10

Exceptional

09 Nov 2025

Jacquelinr

Always great

Friends_and_family Friends

10/10

Exceptional

09 Nov 2025

Kathryn

This hotel consistently delivers a clean, decent room, comfortable beds, hot showers and a nice breakfast - all handled by very pleasant people at check-in and check-out.

6/10

Pleasant

05 Nov 2025

Pamela

They need to offer new towels. While I new they had been washed you don’t like using towels with stains

Leisure

8/10

Excellent

03 Nov 2025

Derik

There was not much at breakfast and didn't taste good. Everything else was great!

Friends_and_family Family

6/10

Pleasant

02 Nov 2025

Magson

Room was clean, staff very helpful. AC heater was smelling burn dust

6/10

Pleasant

26 Oct 2025

Alisha

Bed very uncomfortable

The bed was so hard,I ended up with a sore back and I'm not even middle aged nor do I have back issues.

Room was spacious and decently clean,but I was there to sleep,and that was awful. Breakfast iption was cereal,I saw a waffle maker too.

Self

10/10

Exceptional

19 Oct 2025

amber

The young man at the front desk was very helpful. With a great personality. Thank you for all your help.

Friends_and_family Family

4/10

Poor

28 Sep 2025

David

Tub was stopped up. Breakfast was limited. Room smelled of smoke. Office/breakfast room was not air conditioned. Bed was uneven.

6/10

Pleasant

23 Sep 2025

Cindie L

Room was clean but very dark decor. A lot of noises. Especially people talking and hollering outside. It ended up ok but not one of my better choices.

Partner

6/10

Pleasant

18 Sep 2025

Maribeth

Not super clean, carpet on floor was damp, but it was quiet and we slept well

Leisure Family

10/10

Exceptional

12 Sep 2025

Nicki

Very clean, great price, no issues for our stay.

Leisure Partner

6/10

Pleasant

24 Aug 2025

Lara

For the weekend

The hotel was in a good location and didnt feel unsecure about staying there. The room was a little dayed but I've seen worse. Always check for bugs and didn't see any. My husband didn't think the bed was comfortable and the other couple that was with us in another room didnt like theirs either. My mom and I thought the bed was ok but the second night for whatever reason my moms started creaking everytime she moved. There could have been more towels in the bathroom and almost every corner had webs. There was a nice outdoor sitting area and they didn't have a huge breakfast but they did have enough to choose from that you won't starve. TV selection was good and serves was friendly. We had two rooms and stayed two nights.

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

LISA

Nice hotel 100% better than the hotel next door. The lady that check us in was so nice. She was cleaning the lobby. Great price.

Business_and_leisure Partner

4/10

Poor

23 Aug 2025

Lashonda

Owner does not do honest business! Stay away

Room was clean but it was a horrible dip in mattress that made for a horrible sleep.
I was told I could pay an additional fee of 20 to check in early, i paid with a different card then the one reservation was made with which was a though 3rd party company, Owner of this hotel took that card and charged additional fee for service animal which was never told to me or even brought to my attention. Owner lives on property, seen me & my service animal every day but chose to charge my card without my consent or knowledge! I informed them of my service animal at check in and was not told of a fee. I feel the owner is deceitful and undermining. For 100night its better options!

Business

6/10

Pleasant

09 Aug 2025

Kim

Bed was adequate. Breakfast selections minimal. The lobby and the room smelled musty. Overall, the property was tired.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Janae

Very nice staff

10/10

Exceptional

28 Jul 2025

Jackson

Comfortable stay on a long business trip!

Wonderfully firm king size bed. Enjoyed the stay very much.

Business Self

10/10

Exceptional

11 Jul 2025

erin

Quality place to stay with ezmxtra touches

Spacious room, comfortable bed,refrigerator,microwave and even a nice spa tub for a little extra cost,, pet friendly and really friendly,helpful staff,nice extra touches like soap,shampoo and conditioner dispensers in room and it looks like they even had acharger for electric cars. You can tell they really care about providing a quality place for guests to stay

Friends_and_family Family

8/10

Excellent

06 Jul 2025

Anita

Room never got very cool even with AC running on 60 nonstop.

Leisure Family

4/10

Poor

05 Jul 2025

Verified traveler

Hotel was good, but room was very hot & smelly, when we entered. AC was turned off and it took couple of hours before cooling takes place. They must switch on AC in this hot summer before giving the room.

4/10

Poor

05 Jul 2025

Kay

Old not clean. Bathroom stains on shower curtain and shower. Stain on bedspread.

Friends_and_family Family

10/10

Exceptional

02 Jul 2025

Tina

One night in Meridian

I like the location of the hotel. Friendly check-in and out. Continental breakfast on a Tuesday night, might be better on the weekend. Clean and comfortable. Bed was a bit hard for me. Overall great stay.

Friends_and_family Family

6/10

Pleasant

30 Jun 2025

Jacqueline

Not great had dingy white towels bugs was biting me offered soray

Self

4/10

Poor

27 Jun 2025

Loren

Wall a/c unit was not turned on when we entered the room making it extremely uncomfortable when we arrived. Bed was comfortable. Ok place to stay for a night on the road. Just please....turn the a/c on for your guests when it's so hot outside!

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

Kathryn

A gem!

I was so pleasantly surprised by this property. It is an older property but very clean and kept up and the service is fabulous! Everyone is so nice.

Bonus: Great breakfast too!

Business

2/10

Poor

25 Jun 2025

Cynthia

I admittedly reserved in the wrong town 10 minutes before calling the property. I talked to them and they kindly agreed to cancel the reservation.

Friends_and_family Family

4/10

Poor

24 Jun 2025

Denise

room smelled smokey even though it was \"non-smoking\".
Dirty a/c vent. I cleaned it with a towel and got clumps of grey dust.

Leisure Family

4/10

Poor

20 Jun 2025

Amber

Bad customer service.

Business_and_leisure Friends

8/10

Excellent

18 Jun 2025

Lawrence

Breakfast choices could have been more and/or quality of choices (different cereals, mini muffins, or individually wrapped rolls)

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Vadim

Best experience. It was perfect choice to stay here.

Leisure Partner

2/10

Poor

10 Jun 2025

Cassandra

The towels were dingy looking and I had to go to the front desk and ask for clean towels. They asked me if the towels were dirty, like I was crazy. The room had a odor from last person heating up food in the room. I will never stay again at this location. Needs better housekeeping staff.

4/10

Poor

06 Jun 2025

Beverly

Don't go by the photos they advertise. Room was musty and furniture was old and worn. However, the bathroom was clean and we had all the necessities. Would not recommend though.

Business

10/10

Exceptional

05 Jun 2025

Randall

Nice little mom & pop hotel. I hade a great stay.

10/10

Exceptional

21 May 2025

Gillian

Perfect for a night on the road. Super nice people running this place!

Leisure

4/10

Poor

21 May 2025

Lanie

Worse stay ever

This hotel was very hard to find and terrible once i got there. The room smelled like someone was smoking weed in there. For more money they would have tried to find me a better smelling room.

Friends_and_family Family

6/10

Pleasant

16 May 2025

Angela

Bed was horrible, shower was so low you had to bend over to get your hair wet, and no coffee available for early risers. It was just an overnight stop but we won’t be back.

Leisure Family

10/10

Exceptional

13 May 2025

James

EASY IN AND OUT AND CLOSE PARKING

Leisure Family_with_children

8/10

Excellent

03 May 2025

Tony

Was hauling furniture to mountain cabin. I appreciated that there was designated parking for trailers. Room was small but had everything I needed. Breakfast was very basic but adequate. Convenient dog walking area. Easy on and off from the freeway and the area felt safe. I would stay again.

Self

6/10

Pleasant

19 Apr 2025

Tabatha

This stay was a good stay for 1 night

Leisure Partner

6/10

Pleasant

16 Apr 2025

Lauren W

The room smelled like wet dog and old clothes with moths. Beds were small. The fridge wasn’t working either. We lost 3 milk bottles because it stopped working.

Leisure Family_with_children

8/10

Excellent

14 Apr 2025

Cheryl

All in all it was a good stay, comfortable beds, pet friendly and a jacuzzi in the room.

Leisure Pet

8/10

Excellent

14 Apr 2025

Cheryl

All in All is was a good stay. Pet friendly rooms, near by restaurants.

Leisure Pet

6/10

Pleasant

09 Apr 2025

Lynda

Room was clean. Needed a new desk chair. There was no bedside clock or hand soap.

Leisure Pet

6/10

Pleasant

06 Apr 2025

Stephen

The towels and wash cloths were worn out, and dingy.

Leisure Family

10/10

Exceptional

03 Apr 2025

Ashley

Everything was clean..the check-in was quick and convenient!

Business Family

8/10

Excellent

31 Mar 2025

Malie

Nice area, easy on and off the highway.

Leisure Family

10/10

Exceptional

22 Mar 2025

Elizabeth

Quick overnight: great room!

Business_and_leisure Partner

8/10

Excellent

20 Mar 2025

Chris

Pet friendly hotel is OK.

We came back through Meridian and stayed at the Sure Stay same as we did going through to our destination. We had the same room, too. The man at the desk did not know if I could bring my pet to the breakfast area......odd. This is an older hotel (motel) but the room was clean. I think there are workmen that stay here as there were a lot of trucks in the parking lot. It's an OK place to stay. They charge $30 plus tax if you have a pet (each one). I wish the desk clerk could speak better English.

Partner

8/10

Excellent

17 Mar 2025

John

Nice pet friendly hotel.

This is a pet friendly hotel. The room smelled clean. I did have to pay $30 for having my pet in the room. I did not have the breakfast. I only looked at the options and it did not seem to have many, but it did say it had eggs available. The bed was very comfortable.

Friends_and_family Family

8/10

Excellent

03 Mar 2025

John

Quick stop in Meridian.

Clean room. Comfortable bed. Temperature control good. Unfortunately, our room was near the outdoor staircase, and we heard loud movements at 6 am. Not much selection at breakfast, but enough to hit the road.

Friends_and_family Family

10/10

Exceptional

23 Feb 2025

Katherine

The area was quiet and felt relatively safe. The fridge and heat made a bit of noise but not bad.

8/10

Excellent

15 Feb 2025

michael

Something different

6/10

Pleasant

04 Feb 2025

Amber

Room smelt like cigarette smoke really bad and had an ash tray handy on the table inside. Granted it was clean. I didn’t realize it was more of a “motel” than a hotel. Would I stay again, nope not at all. Was not worth $130 stay at all.

8/10

Excellent

31 Jan 2025

Jack

Clean rooms, comfortable bed. Breakfast was ok

Partner

6/10

Pleasant

07 Jan 2025

Carol

Not an interior hotel. Enter room from outside.

This hotel did not meet our expectations with the continental breakfast. Offered waffle maker and hard boiled eggs. Juice was out. Offered yogurt and apples. I expected more from the Best Western name. Very small dining area, which was good since I was the only one there to eat.
The room was clean and offered shampoo, conditioner and body was in shower. Liquid hand soap at sink. Room was clean and comfy. quiet area for good night sleep.

Partner

4/10

Poor

28 Dec 2024

Charlene

Won’t stay here again

It’s just an ok hotel. Room access is outside with the parking lot full of roaming people. Wasn’t clean either. The bathroom door have a clump of hair stuck to it. Could easily have been cleaned if one were paying attention.

Partner

8/10

Excellent

23 Dec 2024

Giti

Close proximity to I20, lots of dinning options, good parking, room was clean however stains in toilet, stained towel, clogged sink/tub shower.

Business Partner

8/10

Excellent

20 Dec 2024

April

The staff were friendly. The room was clean. The breakfast wasn't the greatest. I would stay here again.

Leisure Family

8/10

Excellent

20 Dec 2024

Craig

Good value for the money.

Leisure Pet

10/10

Exceptional

16 Dec 2024

Shirley

Everything was nice and clean

Leisure Friends

10/10

Exceptional

02 Dec 2024

Sarah

The staff were excellent. Very accommodating and courteous. Rooms were clean and spacious. Fixtures a little rusty but rest of the room’s features were updated and clean. One of the best road side hotels I’ve stayed at.

Leisure Family_with_children