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SureStay by Best Western Cambridge

Cambridge - OH · United States

2307 Southgate ParkwayView location

8.6/10Excellent686 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort9.0/109.0
Condition8.6/108.6
Location9.4/109.4
Neighborhood8.8/108.8
Value10.0/1010.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay by Best Western Cambridge

Enjoy affordable rates in a convenient location in Guernsey County at the SureStay By Best Western Cambridgel in Cambridge, Ohio.

This Ohio Best Western is conveniently located off Interstates 70 and 77, near the following attractions: The Wilds Safari Park, Conservation Center, Southeastern Ohio Regional Medical Center, Dickens Victorian Village, and Pritchard Laughlin Civic Center.

Our proximity to Seneca Lake and Salt Fork State Park also offers you many opportunities for hiking, rafting, biking, and sightseeing. The hotel is walking distance to several restaurants including Bob Evans, Cracker Barrel, Ruby Tuesdays, Denny's and The Forum.

Guest rooms at SureStay By Best Western Cambridge offer relaxing accommodations with flat-screen high-definition televisions, desk areas, hair dryers, microwaves and refrigerators. Your computing needs will be met at our business center, exercise room, and indoor heated pool provide places to work and play.

Read more about this hotelShow less

Other amenities offered at the non-smoking hotwl include free full breakfast, coffee, free Wi-Fi, guest laundry services, and a sundry shop with snacks and beverages.

Whether you are stopping by for a business trip or here on vacation, the services and amenities provided at the SureStay By Best Western Cambridge will make your stay memorable and enjoyable. Our friendly and professional staff look forward to your visit.

A stay at SureStay by Best Western Cambridge places you in the heart of Cambridge, a 4-minute drive from The National Museum of Cambridge Glass and 6 minutes from Mosser Glass.

This hotel is 4.6 mi (7.3 km) from Living Word Amphitheater and 8.9 mi (14.3 km) from Salt Fork State Park. Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cambridge?

This hotel has 624 square feet (58 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:30 AM to midnight.
    • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 35 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The National Museum of Cambridge Glass 3.4 km / 2.1 mi
Dickens Victorian Village 3.8 km / 2.3 mi
Mosser Glass 5.6 km / 3.5 mi
Pritchard Laughlin Civic Center 6.5 km / 4 mi
Living Word Amphitheater 7.3 km / 4.6 mi
Salt Fork State Park 14.3 km / 8.9 mi
John and Annie Glenn Historic Site 16.9 km / 10.5 mi
Muskingum University 17.3 km / 10.8 mi
Deerassic Park 19.4 km / 12.1 mi
Camp Seneca Lake 20.5 km / 12.7 mi
Senecaville Lake 21.6 km / 13.4 mi
Salt Fork Wildlife Area 22.6 km / 14.1 mi
National Road Zane Grey Museum 24.4 km / 15.1 mi
Sugartree Fork Marina 26.6 km / 16.5 mi
The Wilds 32.9 km / 20.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 71
  • Number of floors (main building): 3
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 30 more facilities & services
  • Car hireExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • Shop
  • GymExtra charge
  • Newspapers
  • Clothes dryer
  • BBQ facilities
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • TV lounge
  • SaunaExtra charge
  • MassageExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • Fitness
  • Horse ridingExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 19 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    SureStay by Best Western Cambridge

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    SureStay by Best Western Cambridge

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    SureStay by Best Western Cambridge

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    SureStay by Best Western Cambridge

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 19 m²DBL.2Q-2
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    SureStay by Best Western Cambridge

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 19 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable4 photos

    SureStay by Best Western Cambridge

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 19 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    SureStay by Best Western Cambridge

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5

    Photos are not available for this room type.

    SureStay by Best Western Cambridge

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 19 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    SureStay by Best Western Cambridge

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 19 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    SureStay by Best Western Cambridge

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 19 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable2 photos

    SureStay by Best Western Cambridge

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    SureStay by Best Western Cambridge

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    SureStay by Best Western Cambridge

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 19 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    SureStay by Best Western Cambridge

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 19 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable3 photos

    SureStay by Best Western Cambridge

    DOUBLE Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 19 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable9 photos

    SureStay by Best Western Cambridge

    DOUBLE KING BED NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    SureStay by Best Western Cambridge

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    SureStay by Best Western Cambridge

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay by Best Western Cambridge

8.6
Excellent
686 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
9.4 /10
Neighborhood
8.8 /10
Value
10.0 /10
Amenities
8.0 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
Lysle
Only stayed one night but location and price was perfect, bed comfortable. Pillows could be better and i picked up a piece of trash in bath that had been overlooked by cleaning staff. Overall a very good choice!
Family
10/10
Exceptional
20 Jul 2026
Kristin
Pet friendly, nice staff, clean property
Pet
10/10
Exceptional
17 Jul 2026
Vicki
We had a great experience with everything for our stay.
Friends
10/10
Exceptional
16 Jul 2026
Tim
Really appreciated all the friendly staff. Great location, good room, and nice people. Winning!
Self
8/10
Excellent
16 Jul 2026
Kelli
Nice rooms
Friends
10/10
Exceptional
15 Jul 2026
David
Comfortable room. The Forum Restaurant next to the hotel doesn’t look much but has a great bar and food.
6/10
Pleasant
11 Jul 2026
Joseph
Nice hotel with a few issues. Tub needed to be replaced. Carpets and bedding were almost wet from the humidity. Front desk staff was very helpful.
Partner
10/10
Exceptional
06 Jul 2026
John
The room that my wife and I was in was very clean the air conditioner worked wonderfully, and the water pressure in the shower was amazing. We both enjoyed our stay and would definitely come back one of the most reasonable places in the area.
Partner
4/10
Poor
04 Jul 2026
Karthik Doss
I'm had to switch 2 room post check in.
The first room (room #200) allotted bed spread was not clean.
I moved to another room (room 150) the A/C was not working. Almost took 1.5 hours to settle down.
The front office guys already know the AC was at problem in Room 150 it was assumed by them that it was fixed.
Not worth for the money I have paid
Friends_and_family Family
10/10
Exceptional
25 Jun 2026
David
Great location, very comfortable stay, felt very safe.
Breakfast was well maintained and the representative working the area was very nice. Appreciate the efforts, our stay was perfec.
Family
8/10
Excellent
23 Jun 2026
Theda
Staff was wonderful.
Partner
10/10
Exceptional
18 Jun 2026
KAREN
Our room was very clean, as was the whole hotel. The staff were super friendly. There was a really nice variety of food that was available for breakfast. I would highly recommend this hotel location.
Friends
10/10
Exceptional
15 Jun 2026
Syed
Good stay.
Family_with_children
10/10
Exceptional
13 Jun 2026
Zack
We enjoyed our stay at this hotel. The room was clean and the air conditioning worked well! The tv only had cable and we couldn’t figure out how to stream anything or hook up our game system. The pool was quaint but we made it work for the group we had. The echo in the pool room was a little overwhelming. Breakfast was good: waffles, packaged donuts, cereal, eggs, sausage, coffee. Basic but we appreciated having it as an option! Our room was very sound proof and I could not hear any neighbors whatsoever. Our room was able to black out with the curtains and we were able to sleep in. Staff was very nice and even called us when we left something in the room. Overall, I would stay here again and recommend it to a friend!
Family_with_children
8/10
Excellent
27 May 2026
Tammie
Room was pretty clean, staff provided clean towels almost very day , except one. Were there 5 nights and bed was never made or sheets changed. At least one sheet change would have been nice. Room was quiet and relaxing. We did not visit pool or workout room. Breakfast was not so good. Never saw a breakfast attendant. Every morning was sad dried out eggs and sausage. There were carbs like bagels and waffles that I can’t eat , I’m gluten free. Landscaping needed some love , lots of weeds. Staff not friendly. Except the evening desk guy with dred locks, he was friendly . They do have good cable with HBO.
Partner
10/10
Exceptional
26 May 2026
Lisa
The hotel was clean, spacious, and quiet.
Partner
8/10
Excellent
24 May 2026
Harpreet
It was good hotel to stay..!
Family_with_children
10/10
Exceptional
15 May 2026
Scott and Tammy
Lovely hotel. Very clean and the front desk staff were amazing. We had an emergency with our elderly cat and had to cut our stay by one day to return home. The manager was very accommodating to our needs, which we greatly appreciated.

My only complaint was that the pool was closed for maintenance, but I understand that this happens from time to time.

I would highly recommend this hotel and will stay here on my next visit to Cambridge.
Partner
8/10
Excellent
03 May 2026
Mark
Clean hotel, very friendly staff. Close to very good dining options. And for the price I would recommend this hotel.
10/10
Exceptional
01 May 2026
Dennis
Good stay. Indoor pool was not available. Overall nice place.
10/10
Exceptional
21 Apr 2026
Zhengzhi
Clean room. Good breakfast.
10/10
Exceptional
12 Apr 2026
James
It was much better experience than Urbana Best Western .
Family
10/10
Exceptional
08 Apr 2026
Debra
Clean. Some carpet needs replaced and breakfast was not the best but overall good for what you pay.
Self
8/10
Excellent
20 Feb 2026
Garnel
Clean room. Hallway stinks.
Self
4/10
Poor
13 Feb 2026
Michelle
Front desk staff was rude. Charged me a 100$ for an incidental charge. Pool was down. Worker was banging on my door at 11am demanding that I leave, cause check out was at 11am, even though I had bags in my hand and ready to leave. Also, there were probably only 10 people total staying in the hotel. It wasn’t like anyone was waiting on a room. Lastly, breakfast ended at 9am! Really???
Business
4/10
Poor
07 Feb 2026
Noelle
There was hair in the bathtub and dog fur all over the floor. Was definitely not pleased, and will never stay at that specific Best Western ever again.
Business_and_leisure Self
8/10
Excellent
01 Feb 2026
Andrew
Clean room. Convenient location.
Business Self
8/10
Excellent
01 Feb 2026
Andrew
Clean comfortable and cheap. Perfect for a short stay while on the road.
Business Self
6/10
Pleasant
03 Jan 2026
Courtney
Pool was so nice and warm, the room was clean and we had all we needed...breakfast was disappointing, just sausage gravy bagels and waffles, not that it wasn't enough just limited options for someone with food restrictions and diet preferences...
Leisure Family
2/10
Poor
03 Jan 2026
Justin
The check in was a nightmare. The girl said we had no reservation (even though I showed her our confirmation email). She wasn’t helpful with the issue and didn’t even want to get the manager for me to speak with (saying he “probably wouldn’t want to come down.”) Ultimately we learned our booking accidentally got cancelled (which she should have been able to see in their system). There were also crackheads doing drugs near the adjacent building. Once we were given a room (which was more hassle than it should have been), we were very pleased with the interior. Clean, comfortable, and very nice room. Breakfast could’ve used some eggs or sausage or something but bagels were good. Pool was small but warm, which was nice.
Business_and_leisure Partner
8/10
Excellent
21 Dec 2025
Susan
The room was clean and facilities sermed fine. The elevator wasn't working while we were there, but the stairs were easy to navigate.
The breakfast was decent too.
Leisure Pet
6/10
Pleasant
15 Dec 2025
Priya
The room was ok, breakfast could be better.
10/10
Exceptional
15 Dec 2025
Stephen
Yes. We loved our stay. Our room was by the lumberyard so it was noisy during the day but better at night. The breakfast was excellent and the lobby was clean and beautiful. The girl at the front desk did not tell me that she was putting a $100 deposit down iin my card and said it was for incidentals. So that was surprising when I saw the charge. But it was a great stay.
Business_and_leisure Partner
10/10
Exceptional
21 Nov 2025
Gregory
Great great
6/10
Pleasant
16 Nov 2025
bob
Pool cold. Bldg clean/healthy but in state of repair. Room fridge froze food
Leisure Self
10/10
Exceptional
13 Nov 2025
Annette
Great stay, very friendly when checking in, clean and comfortable.
Partner
10/10
Exceptional
09 Nov 2025
Paula
.
10/10
Exceptional
29 Oct 2025
Amanda
Front office staff were polite and friendly. Room was clean and comfortable.
Partner
10/10
Exceptional
27 Oct 2025
Diana
No pool available.
4/10
Poor
26 Oct 2025
Dawn
Room wasn't completely clean and even after cleaning it again there was still miscellaneous items in the drawers and a broken pen on the dresser. Also, I had trouble getting the door to work. It was finicky during my stay and I needed assistance during the morning of check out.to enter the room after breakfast to get out the last of my luggage. I felt strongly that I deserved a discount off of my two night stay which the facility wouldn't authorize through Hotels.com. I definitely will avoid Best Westerns in the future.
Friends_and_family Family
10/10
Exceptional
25 Oct 2025
Lynn
Clean and comfortable. The gal at the check-in desk was friendly and very helpful with any questions we had.
Leisure Partner
10/10
Exceptional
24 Oct 2025
Valerie
The bed was so comfortable! The shower had great water pressure, breakfast was super! We enjoyed our stay.
Leisure
8/10
Excellent
24 Oct 2025
Brendon
Solid place to stay no problems at all.
Leisure Friends
10/10
Exceptional
16 Oct 2025
Amy
The property was clean and updated. Very nice clean breakfast area. Staff are kind and responsive. Great place!
Leisure Family
6/10
Pleasant
13 Oct 2025
richard k
Our room had lots of dog hair in the carpet. Also found a dog turd behind the chair. Had to wait for the desk person upon check In and check out because they were busy doing other duties. Breakfast was terrible. NOT HAPPY.
Leisure Partner
4/10
Poor
13 Oct 2025
Jacqueline
There was no hot water when i checked in. I told the front desk who claimed they fixed it. The next morning the water was barely warm.
8/10
Excellent
10 Oct 2025
Thomas P
The only complaint if you want to call it one was the doors. They were so hard to open. Getting into the room door was not as bad because you pushed it open. But when leaving the room it was like there was someone holding it closed on the other side.
Just too much effort and hard to get things out the door because it wanted to shut.
Partner
8/10
Excellent
06 Oct 2025
April
Breakfast was good and staff nice. Its currently being renovated to a best western and pool heater didnt work. Cery clean and comfortable bed.
8/10
Excellent
04 Oct 2025
Kimberly
Room was clean. Comfy bed. Pillows need updated.
Leisure Partner
6/10
Pleasant
24 Sep 2025
Larry
Our room was not cleaned during our start
Leisure Partner
8/10
Excellent
18 Aug 2025
Shana
My room was quiet. The main entrance and elevator could use maintenance. Breakfast was not extravagant, but good.
Leisure Self
8/10
Excellent
10 Aug 2025
Michelle
The staff was fantastic. The room was clean. Disappointed that the pool was down and apparently has been for sometime that was the reason we had specifically booked this hotel. The front doors were broken which from the looks of the other reviews its been broken for a bit also. It would be a great hotel if they could get the things fixed that they needed fixed.Wpuld definitely be willing to stay again next time hopefully they have that stuff fixed.
Leisure Family
10/10
Exceptional
09 Aug 2025
Michael
Nice but over priced for that night
6/10
Pleasant
09 Aug 2025
John
Adequate
Self
6/10
Pleasant
06 Aug 2025
Tyler

Would not stay here again

Staying with grandkids while their parents had baby. Booked here for the pool so they could swim. After checking in found out pool was closed! Also dryer was broke but could pay front desk $5 today a load of laundry! Very minimal breakfast most fruit was old.
Friends_and_family Family
10/10
Exceptional
03 Aug 2025
Pamela
Need some repairs but was ok would stay again
Leisure Partner
6/10
Pleasant
20 Jul 2025
Verified traveler

Visit

The hotel's front doors weren't working they were just left open. The elevator was very slow to open and close. The room was okay, the light fixtures were dirty, the bathtub wouldn't drain during showering. The hotel was quiet and staff were nice and helpful.
Friends_and_family Family
6/10
Pleasant
15 Jul 2025
Eugen
For the price, it was a decent night, Stay. But definitely in need of refurbishing and updating. Cracked tiles, worn out towels, old carpet were some of the things that needed updating. It was clean, but gave the feeling of needing help.
Leisure Family
10/10
Exceptional
15 Jul 2025
Jeff
Nice overnight stay after a long day of driving. I think the best westerns are a good value. First time using them in 20 years... I was pleasantly surprised...
Leisure Partner
8/10
Excellent
11 Jul 2025
Christopher
Nice staff.nice clean rooms
6/10
Pleasant
10 Jul 2025
Judith

One night stand

Very clean. No lightbulb. No more pillows. Old shower. Hard bed.
Partner
10/10
Exceptional
30 Jan 2025
Angelo
Very clean and fairly priced. Breakfast was better than usual and check in was super swift and easy.
Business_and_leisure Family
10/10
Exceptional
26 Dec 2024
dan
Easy access off interstate
Business_and_leisure Partner
10/10
Exceptional
21 Dec 2024
Diana
Close to several restaurants, conveniently located, very friendly staff.

The front desk ckerk gave me a clean blanket when I asked, housekeeping took my trash, and they will change the sheets on your bed each day upon request.

I would definitely return in the future. It was a nice peaceful stay!
Business_and_leisure Family
10/10
Exceptional
10 Dec 2024
Robin
Clean, comfortable, quiet. This room had a door to an adjoining room and I noticed the swing bar lock on this door was missing one of its components so it was useless. There was a cardboard wedge placed under the door to the adjoining room. This was inadequate. The bar lock should have been replaced.
Leisure Self
8/10
Excellent
01 Dec 2024
Jeanne
Front desk staff super nice, room could've been cleaner, especially the toilet. Toilet seat had not been cleaned (splatter marks visible)
Leisure Self
8/10
Excellent
09 Nov 2024
Anna
No usb plugs other room had adapters. No exhaust fan in bathroom. Refrigerator didn't have freezer cold part was too cold
Appreciated email regarding pool closure. Very friendly service and clean.
Leisure Family
10/10
Exceptional
02 Nov 2024
Martin
Excellent service at check-in at 8pm
Business_and_leisure Self
10/10
Exceptional
25 Oct 2024
K David

Good motel

Stay was excellent.
Friends_and_family Family
6/10
Pleasant
22 Oct 2024
David
Average older hotel in area of Interstate Highway exit. Seen one, you have seen them all. The pool was not open and looked very green. A restaurant was across the parking lot that was pretty good - The Forum.
2/10
Poor
22 Oct 2024
Michael
It really pissed me off that your reakfst sucked sp bad..my wife went down for food at 9 AM they were out of waffle mi mix..when she asked an employee for more waffle mis he responded that he was a new person and did not know how to change it there was no biscuit small amount gravy. My wife was still hungry,...
Leisure Partner
10/10
Exceptional
22 Oct 2024
Kelly
Steven was excellent at check-in and helped us with some additional needs.
Leisure Family
8/10
Excellent
21 Oct 2024
Bradley

Suprisingly great customer service

Customer service was very good, welcomed with a smile and checked in fast. My only conplaint is the cleaning crew should definitely clean the inside of the shower doors as they were very dirty.
Business
4/10
Poor
20 Oct 2024
Darlene
Cockroaches in the halls. Milk and chicken nuggets in the refrigerator when I arrived?? Room not clean on arrival. They set out food for breakfast and when it’s gone it’s gone. They should replenish so all guests can have the free breakfast but it’s just a gimmick to get people to stay there. Go as soon as breakfast is put out or you will miss out. This happened each day of my stay. And when you ask the staff to replenish the breakfast they say they are busy and never bother coming over to rectify the situation even when there are hours left of the breakfast hours. Unacceptable and should be higher standards overall for a best western
Leisure Partner
2/10
Poor
19 Oct 2024
Connie
The room that they gaves us the bed had been slept in and the toilet had pee and poop in it. When we went down to complain the guy acted as if we were inconveniencing him. Are you kiding me. Never again
Business_and_leisure Partner
10/10
Exceptional
16 Oct 2024
Denise
The staff went out of the way to help. For the price I paid it was a real bargin.
10/10
Exceptional
14 Oct 2024
Katia
Fantastic location
10/10
Exceptional
10 Oct 2024
Mark
We loved it
Leisure Partner
6/10
Pleasant
03 Oct 2024
Ute
The hotel was in an industrial area, it was loud with trucks running all night.
The walk-in shower was dirty with scum all around the tub.
Toilette was dirty too. All doors need a good cleaning. There was oil running down the room door from oiling the door closing mechanism.
The room ac was new and quiet and the bed was fine.
We would not stay there again.
Leisure Partner
6/10
Pleasant
01 Oct 2024
Darren
NO HOT WATER! That was frustrating! The mattress had seen better days! And the pillows were the tiniest, pathetic pillows I've ever experienced at a hotel! The upside, was the lobby was actually decorated from this century. And the customer service was great! But I'd rather have HOT water, and an amazing bed over those things, if I had to choose!
Leisure Partner
10/10
Exceptional
27 Sep 2024
Arvinder
The rooms were clean. The staff was pleasant and welcoming. They ensured the guests are satisfied with the services etc…
Overall 9/10.
10/10
Exceptional
22 Sep 2024
Sandy
very nice, clean & great breakfast
Leisure Partner
10/10
Exceptional
12 Sep 2024
Marcus
Very good price for the clean motel. Would stay again
Partner
10/10
Exceptional
11 Sep 2024
Kent
From the welcoming first impression at check-in to the very clean and comfortable accommodations to the very convenient location off I-70 at the Cambridge, OH exit and in close proximity to restaurants and other services, we had an enjoyable stay at this Best Western property. And we will return when passing through the area again.
Business Family
10/10
Exceptional
02 Sep 2024
Verified traveler
Great, we stayed an extra night. On the wish list is more shampoo/conditioner, clean under the beds, and a fan in the bathroom would be wonderful if possible.
Friends_and_family Family
6/10
Pleasant
31 Aug 2024
Adriana
Property is nice. Located in a convenient place, walking distance to cracker barrel and another restaurant. Breakfast area kept clean; minimal choices, but sufficient, although the bananas could have been fresher (Had those small nats flying around them).
The room was nice, comfortable bed and pillows. Seemed clean, but looking closer I found the toilet inner rim was dirty. I found a tiny earring behind the sink faucet camouflaged with the countertop (also indicating to me the cleaning was not thorough).
The room smelled clean, AC was working well. I would go again since the thouroghness of cleaning could just be 1 persons mistake, not necessarily the hotels.
Leisure Pet
4/10
Poor
29 Aug 2024
Qin
I was assigned to a room with a defect door with a big whole adjacent to the next room. It was kind that the front desk had the room switched. But the room had no fridge as it said so. Since we did not have anything needs to be in fridge, we did not report the problem.
Partner
10/10
Exceptional
23 Aug 2024
zhe
Staff was very friendly, room was clean.
8/10
Excellent
19 Aug 2024
Verified traveler
We came in late and our sheets were damp. Like they didn't fully get dried. We had to switch rooms when we got there because the computer room selector gave us a room with someone in it.

The staff was nice, apologetic, and the breakfast was good.
Partner
8/10
Excellent
18 Aug 2024
Anita
Overall good. Mattress and Pillows not so good. Icemaker on our floor was not working but overall good stay. Quick breakfast was not real tasty.
Leisure Family
8/10
Excellent
17 Aug 2024
Jodi
Friendly, helpful staff at check in. Yummy breakfast.
Leisure Family
8/10
Excellent
16 Aug 2024
Verified traveler

Comfortable stay

Clean room, comfortable stay, good breakfast. Fire alarm went off at 6 am and it took 10 minutes for it to quiet down when there was no issue.
Friends_and_family Family
10/10
Exceptional
16 Aug 2024
Sarah

Quick nights stay

We had to go to over that way and it was clean and nice just the pool kept closing at weird times and no one would give us a straight answer but overall for the price we paid the stay was very comfortable. And we had so many restaurants and stores around us it was convenient.
Friends_and_family Family
10/10
Exceptional
15 Aug 2024
Andrew

Great place for the price

First time here, normally stay at the Microtell across the street. This place was $2 Cheaper and it is likely we will continue to stay here rather than our previous favorite. For the price, the place is an excellent choice.
Partner
2/10
Poor
14 Aug 2024
Connie
Water was not hot.my room had a joining room and the door between the rooms on my side had busted locked and hole where the lock use to be so I didn’t feel safe
Business Self
10/10
Exceptional
12 Aug 2024
Suzette
Convenient to the highway. Breakfast was good.
6/10
Pleasant
11 Aug 2024
Frances

Amenities need improved

The facility was clean and modern in appearance. Staff were friendly

My complaints would be for the bathroom..
Towels very thin. Bathtub drain very slow.
By end of shower i was ankle deep in water.
The white shower curtain was very soiled.
Breakfast was marginal.
Powdered eggs and brown n serve sausage links. Cereal. Waffles. No fresh fruit. No hard boiled eggs or oatmeal. The orange juice dispenser broken. On Sunday morning, ran out of coffee creamer and milk.
We skipped it 3rd day and went out for breakfast.
Friends_and_family Family
6/10
Pleasant
07 Aug 2024
Yvonne
Water didnt drain from the tub and there was a huge wad of long blonde hair on the shower wall. Room also smelled like smoke. The ice maker on our floor didnt work. The nice lady at the desk gave us another room. The refrigerator in that room didnt work, so she brought in a new refrigerator for us.
The breakfast was good.
Leisure Partner
6/10
Pleasant
07 Aug 2024
Cristina
The staff was great. However the pool was out of service. I booked it for my kids to swim in on our road trip, so I was disappointed.
Leisure Family_with_children
8/10
Excellent
05 Aug 2024
Jarrod
Property was good but I wish they let you use your own streaming devices on the TVs.
Leisure Self

Location & surroundings

SureStay by Best Western Cambridge
2307 Southgate Parkway, Cambridge, United States

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SureStay by Best Western Cambridge

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