Name: Country Garden Airport Phoenix Hotel
Address: No.1, Hua An Zhong Road, Guangzhou, 510800, CN

8/10

Excellent

12 Nov 2019

Tang

Comfortable Bed

Stay for a night near airport to catch a flight. Free shuttle was convenient. Comfortable bed.

Friends_and_family Friends

8/10

Excellent

30 Oct 2019

Verified traveler

Room is clean, staff are friendly, however, no one understands English.

Leisure Partner

10/10

Exceptional

22 Mar 2019

Victoria

Best hotel close to CAN airport

If you looking for hotel close to Bayiun airport, then this is the place to stay. The service is impeccable, the employees are extremely professional and helpful. The rooms super clean, breakfast is delightful.

10/10

Exceptional

27 Jan 2019

Verified traveler

If you need a hotel near Gyuangzhoju's Baiyun International Airport the Phoenix is a must. The hotel and staff are adept AT handling those who come and go to and from the airport. shuttle buses run every half hour (free) beginning at 0400. Rooms are modern, large, well equipped, good wireless. A tasty moderately prices Cantonese restaurant. An English speaking Assitant Manager at the front desk - many of the regular staff also speak English including the restaurant that has a Chinese/English menu.
All that for a value priced rate with pictures.

6/10

Pleasant

20 Jan 2019

Verified traveler

Had three rooms on the 5th non-smoking floor. Two facing the street and one in the back. Significant street & airplane noise during the day till early morning. During the night, one room had cigarette smoke coming through the vents.

Room was clean and large. The bathroom was big. Wifi okay.

Hotel restaurant food okay and priced above average. Service slow and staff did not speak English.

There's nothing around this area. I book this hotel because we had an early flight out the next morning. Stayed at Pullman when we arrived in China. Country Garden room price better than Pullman, but Pullman has better location with easier access to the metro and quieter rooms.

Leisure Family

8/10

Excellent

07 Jan 2019

Carolyn

Walls between the rooms were pretty thin, I could hear my neighbors most of the night.

8/10

Excellent

13 Dec 2018

Verified traveler

Close to airport, nice buffet breakfast, clean room

8/10

Excellent

11 Dec 2018

H

hotel is close to the airport so good for taking early flights out of Guangzhou

8/10

Excellent

19 Nov 2018

Bing

OK for one night.

The local area is closed to airport and is under construction. So the traffic is horrible and the shuttle is not on schedule during peak hours. Hotel is new and clean, staffs are nice. Hair dryer only works for 2 minutes then stop, needs cool down to avoid over head.

Partner

2/10

Poor

03 Nov 2018

PC

If you are staying to go to the airport, this is overpriced. Many hotels
nearby at lower price.
The dinner is way overpriced for Guangzhou.
As in many places, not all, it refuses to accept Western credit card.

8/10

Excellent

26 Oct 2018

Daisy

Hotel is close to the airport, but the hotel pick up instruction is not so clear to us. The hotel is nice and clean, and good for staying if you want to stop a night near the airport.

8/10

Excellent

21 Oct 2018

Andy

Need to have staff that can talk English especially for the Airport Transfer. The number provided by Expedia (contact person) for the pick up. can't speak any English

8/10

Excellent

15 Aug 2018

Kim Huat

Good for overnight transit. About 10-15 mins from airport.

Family

8/10

Excellent

02 Aug 2018

Victor Jose

Good, affordable and comfortable

Good and affordable and very comfortable. Very close to the airport. Shuttle operating all day and night.

10/10

Exceptional

17 May 2018

Bob

Staff was very helpful and spoke English. Room was bigger, cleaner, and more modern than I expected and also had all the needed toiletry items free of charge. Over all, a very modern and up to date hotel.

8/10

Excellent

05 May 2018

Verified traveler

Nice hotel close to CAN

The hotel is clean and offers airport pick up. However, due to the closeness to the airport, the nights can be a bit noisy for sensible people due to the airplanes flying over.

10/10

Exceptional

04 May 2018

Verified traveler

A very good airport hotel.

Being an airport hotel you cannot expect much for location. All other aspects are very good. Airport pick and drop are on dot. Service excellent.

Partner

10/10

Exceptional

28 Apr 2018

Terri

Amazing property

This hotel is amazing! Unfortunately our flight was severely delayed due to weather but we checked in at 6 am and were able to shower, rest and enjoy a wonderful breakfast. They were nice enough to put us in an incredible suite. The suite was unspeakably beautiful, extremely well appointed and comfortable. We had a little trouble adjusting the a/c but we were so tired we didnt care. We will definitely stay here on our next trip! Note: English was very limited but staff was wonderful and we managed fine. Also several reviewers noted that the property was hard to find. Our driver simply called the hotel and got easy directions so be sure to bring the phone number and address in Chinese.

Partner

10/10

Exceptional

19 Apr 2018

Verified traveler

Excellent and exceptional hotel.

The hotel is clean. Service is excellent. Near the airport. Hotel provides shuttle to airport which is very convenient.

10/10

Exceptional

11 Apr 2018

Verified traveler

Nice hotel

Great hotel and awesome breakfast. A little hard to find and the shuttle service is not so reliable, we had to take taxi to the hotel, the whole way the driver was complain that cannot find the hotel.

10/10

Exceptional

01 Apr 2018

Verified traveler

It is required that i write something here. They want me to write more in the review.

10/10

Exceptional

12 Mar 2018

Verified traveler

Nice hotel close to the airport.

Being very near to the airport, sometimes is a little noisy due to aircrafts landing. But it's OK for business trip and very well located.

8/10

Excellent

25 Feb 2018

Verified traveler

The Hotel is good quality, buffet and gymnasium were good. Room was comfortable and immaculately clean. Service was good.
Only issue was getting to the hotel from the airport. Unfortunately as an English only speaker I found it difficult to find and use the shuttle service from the airport. I also discovered that getting a taxi was also difficult. It took 6 different taxi divers before finding one who knew where the hotel was even with a map on my phone. Please note: taxi's require payment in cash likely no more than 100 should be sufficient.

10/10

Exceptional

12 Feb 2018

lvTOtravel

super clean, highly recommended

Excellent hotel regarding the cleanliness. Staff are very courteous, AAA rating breakfast buffet. Don’t miss their coffee.
AAA++++ Hôtel.

10/10

Exceptional

31 Jan 2018

Janice

Very nice place to stay

Very courteous staff, good food in the restaurant, very nice room and amenities.

Family

8/10

Excellent

18 Dec 2017

Verified traveler

short stay

It was ok overall, we didn't have any chance to explore the hotel because we were there the night before our very early flight the next morning, staffs were great and helpful. The reason i booked this hotel is because its close to the airport and offer free shuttle to the airport form 5am on.

10/10

Exceptional

17 Dec 2017

Reid

Country Garden Airport Phoenix Hotel - Guangzhou

Great economical Hotel to stay at! 4 star hotel at 2 star pricing for the time we were there. I would have no problem staying there again, close to the airport and a free shuttle to boot. Awesome free breakfast buffet with a great selection of western cuisine! Wear a sweater or light jacket though, very cool in the restaurant.

8/10

Excellent

15 Dec 2017

Verified traveler

Good stay in the hotel. Staffs are very nice and friendly. It was second time i stayed in this hotel. I will choose the hotel again if I need to stay in Guangzhou.

8/10

Excellent

11 Nov 2017

Jon

Good hotel before the flight

A very nice hotel nearby the airport, also have car to pickup from and to the airport hourly. Staffs are very friendly and professional, would stay again next time.

6/10

Pleasant

29 Oct 2017

Verified traveler

Hotel is ok. Nothing spectacular, but satisfactory. It was clean and I would stay there again.

8/10

Excellent

28 Oct 2017

Julia

Close to airport - clean and comfortable

Standard of hotel and rooms was very good for the price. It is not far from the airport and offers a free shuttle to the airport every 30min/1 hr depending on the time of day. No English channels on tv and little to do in local area, but many travelers use this hotel just to transit as I did so was not worried by this. Also currently a lot of roadworks so during daylight hours there is noise from one side of the hotel however when asked to move to non-road side of the hotel I was immediately changed to a quieter room.

Service at hotel restaurant was average and slow, but food was good. If there is a conference on at the hotel, try to find out when they will be using the restaurant and avoid that time.

8/10

Excellent

20 Oct 2017

William

Only the location is a little bit inconvenient. Other than that, the comfort of the hotel is top notch.

10/10

Exceptional

06 Sep 2017

Verified traveler

Clean and comfort room.

10/10

Exceptional

05 Jul 2017

vince

just an overnight visit

handy free shuttle bus service to and from airport. a lovely breakfast at a goodprice.good sized rooms nicely fitted out with all the little extras that are handy. eg hair dryer shampoo,tooth brushes,etc

4/10

Poor

02 Jun 2017

Adrian

Good stay

When i arrived, none of the staff speaks english. Rooms okay. Clean and still new. food was okay. they provide free shuttle and please be on time because it leaves on time. No restaurant outside of the hotel.

8/10

Excellent

29 May 2017

Verified traveler

Check in is a simple process. The hotel is close to airport and provides free shuttle service to it.

8/10

Excellent

30 Oct 2016

Traveler CO

Clean Hotel but it doesn't honor its promises

Pros,

The hotel is clean and roomy. Food is pretty good.

Cons:
The hotel description shows that this hotel provide free access to the pool and free breakfast in Expedia website. I double checked with Expedia after my booking. They confirmed that is the case. But when I check it, the hotel staff said breakfast is not included even though the website shows all booking for this hotel from Expedia includes breakfast. It took hours to resolve this problem.

It is very difficult to find Door#19 at the airport to get on the shuttle to this hotel.

8/10

Excellent

26 Oct 2016

Allan

Perfect for an overnight stay

We were just there in transit overnight so didn't get to use all the hotel facilities but the staff were friendly and efficient. Didn't suffer any language barriers. The room is quite nice. Big shower, everything clean. The bed is firm but comfortable. Compared with the rock hard bed I slept on at another hotel in Guangzhou, it was much better. I usually prefer soft beds but I was able to sleep easily on this one. Free shuttle went from gate 19 at the airport, it was about , 15 minutes. When we checked in they asked us when we wanted to get the shuttle in the morning and it seemed to go every half hour.

8/10

Excellent

03 Oct 2016

RIAZ

moderate hotel

less than half a day stay but relaxing one

8/10

Excellent

01 Jul 2016

Verified traveler

Perfect airport hotel

Needed a hotel close to the airport to rest between flights from New Zealand to the United Kingdom. Country Garden Airport Phoenix Hotel was perfect that purpose. Close, convenient and clean. Customer service was helpful and friendly. Free airport shuttle was quick and much appreciated. The bed was a bit too firm - and I like firm beds - but I was so tired I had no trouble sleeping. If you like soft beds you may be uncomfortable. Shower was terrific though. All in all a perfect airport hotel.

10/10

Exceptional

27 Aug 2019

Verified traveler

โรงแรมสวยงามมาก ห้องพักสะอาด อาหารเช้าดีเยี่ยม
พนักงานสื่อสารภาษาอังกฤษได้ดีพอใช้
รถรับส่งสนามบินสะดวกมาก มีรอบออกบ่อย
ตารางเที่ยวรถไปสนามบิน สามารถรับได้หน้าเคาเตอร์เช็คอิน

Business

4/10

Poor

22 Mar 2019

sadapon

飛行場の近くのホテルにしては、防音がプアで、自分には向いていない。20分おきに旅客機の音が相当大きかった。
TVは、日本語放送は、NHKもなかった。

Business Friends

6/10

Pleasant

15 Jul 2018

Verified traveler

空港送迎の途中でガソリンスタンドに寄るので朝出発時は時間の余裕を

Overall it is not possible and no fault.
There were friendly people and disgusting people at the reception

6/10

Pleasant

04 May 2018

JJ

空港に近くて便利

新しく清潔なホテルでした。タクシーで空港から10分と便利な立地ですので、移動の際にはまた利用しようと思います。

8/10

Excellent

10 Apr 2018

YONGXIONG

没得选择的选择

8/10

Excellent

21 Mar 2018

MM

空港には近いが、長期滞在には向かないホテル

客室は広く、ベッドの質もよい。時々飛行機の発着音が気になるが、眠れないほどではない。しかしながら、ホテル周辺にはローカル・レストランが数軒あるだけで、コンビニもない。結局はホテルで食事をとるしかないと思われる。空港へは、無料シャトルバス（約1時間に1本）で約２０分。トランジットホテル
としては及第点と思われる。

8/10

Excellent

04 Feb 2018

Verified traveler

空港15分。

空港から15分の距離で、送迎バスも30分おきにあり便利。　朝食は、6:30からですが、6:30のバスに乗る場合テイクアウトの朝食を用意してくれます。　飛行機の音がうるさいので、耳栓必須。　ホテルの周りには、何も無いので、寝るだけです。　それ以外は、快適です。

8/10

Excellent

03 Jan 2018

WEITE

硬體&服務很棒，整點都有shuttle很方便

前台服務很棒，環境乾淨舒適，淋浴的設備也不错
距離機場很近，飛機的噪音比較大，當然因為距離機場進這個問題難免
每個小時有到機場的shuttle，很方便
是個很棒的旅程