Baymont by Wyndham Albany

2/10

Poor

04 Apr 2026

Noah

The room had cockroaches ,and mice in it. I know things happen ,but when mentioned to the staff they offered zero help and seemed more annoyed than anything. The hallway smelled like pee as well. Given the latter it’s the better of the two in the area ,but I’d travel further than stay here again.

Family_with_children

6/10

Pleasant

31 Mar 2026

Beth

Large gap under door to hallway. Plug in bathroom doesn’t work. Smells like old sewer

Self

6/10

Pleasant

23 Mar 2026

Clair

Old and worn

8/10

Excellent

18 Mar 2026

Tracy

Did not use the pool

Self

10/10

Exceptional

23 Dec 2025

Joeli

Liked the waffle irons, yogurt . Pool was not very warm, rooms were clean and the staff was friendly and very welcoming. Def stay again

Leisure Family

8/10

Excellent

08 Dec 2025

Ella

Fruit was old. Not much on the bar.

Leisure Family

10/10

Exceptional

14 Nov 2025

Jonathan

Simple and quick

Leisure Family

4/10

Poor

06 Nov 2025

Hannah

The breakfast was very limited- what they did have was still cold. The sausage was cold while in a heating pan.

Friends_and_family Family

8/10

Excellent

28 Oct 2025

Brian

Staff was friendly

Partner

4/10

Poor

22 Oct 2025

richard

Didnt see the pool so cant comment on that. Beds are extremely uncomfortable. Hotel is way overpriced for the area and staff doesnt mind calling your room all hours of the night. Would not stay here again.

Leisure Self

8/10

Excellent

05 Oct 2025

Terry

It was exactly as expected

Friends_and_family Friends

8/10

Excellent

04 Oct 2025

Trina

There were 7 of us in the breakfast area with 4 biscuits and 4 eggs 4 sausage. No staff was around. The bath tub was very dirty and the drain was icky same thing with the sink. There was stuff in the fridge from last guest. But comfort was great.

Partner

10/10

Exceptional

29 Sep 2025

Pamela

This was a great hotel. Room was very clean. Excellent customer service. Breakfast was stocked well and tasty. Will definitely stay again in the future.

8/10

Excellent

12 Aug 2025

J.W.

Nice place. Expected there to be a better breakfast options

Leisure Partner

2/10

Poor

08 Aug 2025

Verified traveler

Never staying again

No elevator, cable went out and never came back on, exhaust fan in bathroom rattled deafeningly with no way to turn it off.

Friends_and_family Friends

10/10

Exceptional

07 Aug 2025

Christopher

Very quiet and not in a busy area. Staff and rooms were great. Coffee was better than ANY hotel coffee I’ve had before.

Friends_and_family Family

4/10

Poor

26 Jul 2025

David

Very out dated but very clean breakfast food ran out and very few options to eat and must be shot staff because can’t even keep the coffee machine full

Leisure Family

8/10

Excellent

14 Jul 2025

Randall

The staff was very nice.

6/10

Pleasant

11 Jul 2025

Chris

This property is acceptable for a brief stay, but is dated and devoid of many amenities. The room had a small refrigerator and a very small microwave oven, but they were not up to date ones. The beds were acceptable but not terribly comfortable. The best part of the room was the shower which had very good water pressure. The breakfast items offered were very limited and for the cost of the room were not what we have come to expect. Improvements at this property are needed.

Leisure Partner

10/10

Exceptional

19 May 2025

Ella

It was clean but needs updating.

Leisure Family

6/10

Pleasant

21 Jan 2025

Verified traveler

The hotel was adequate, you get what you pay for. Bed was comfortable, ok water pressure, breakfast was fairly nice.

Partner

6/10

Pleasant

24 Dec 2024

Jason

Nothing

10/10

Exceptional

20 Dec 2024

Kathy

Nice!

Leisure Family

8/10

Excellent

25 Oct 2024

Larry

It was pricey but one of the nights out of the 3 nights we stayed the foot hill festival was going on. I just think the price should have came down some because they raised the price quite a bit because of the festival.

4/10

Poor

14 Oct 2024

Eric

The rooms were not well maintained. The toilet seat was so loose you about fall off. No water pressure in the shower. The door would not latch unless you used force to close it. Stained sheets.

Leisure Family

10/10

Exceptional

26 Sep 2024

Cynthia

Always nice staff and clean rooms

10/10

Exceptional

22 Sep 2024

Dwayne

Clean and friendly people.

Business Self

10/10

Exceptional

27 Jul 2024

Ryan

Great Stay!!!

Our stay was excellent. Room was clean comfortable and quiet. Staff friendly, breakfast delicious! Definitely recommend it!

Friends_and_family Family

10/10

Exceptional

24 Jul 2024

ROBERT

Restful

Great stay. 3 nights.
Very quiet and peaceful
Beds super comfortable
Pillows little small , I like queen or king pillows but no biggie I just asked for two extra pillows and good to go

Partner

4/10

Poor

07 Jun 2024

Matt

Dirty and smelled very bad

8/10

Excellent

27 May 2024

Kimberly

Excellent handicapped accessible rooms on first floor.

Leisure Family

6/10

Pleasant

25 Apr 2024

Theresa

The property itself is ok for the area, however it is entirely over priced!! The same room can be booked in Cookeville for less than half the price, with more to offer location wise. It was convenient due to my son living close but I'd rather drive the hour there for the cost, especially since I worked during the day. The staff was very friendly and courteous. I will say that unfortunately I won't be returning to this location due to the charges

Business_and_leisure Self

10/10

Exceptional

25 Mar 2024

charles

Very clean and nice quit area.

Business Self

6/10

Pleasant

26 Oct 2023

Pamela

Only complaint I have is that we were a group of ladies aging from 64. - 80 and we were placed on 2 nd floor in room 202 which was at very end of long hallway. We did ask about elevator and the very young attendant wasn’t awRe if there was one or not and after realizing there was not did not offer to give us another room when I told her I wasn’t sure my 72 and 80 year old aunts could climb the stairs and pack luggage . Plus our commode would not flush . We called down to desk and she said she would have to call the manager. After an hour or so one of the ladies in our group worked on the commode and got it to flush and called back down to desk and the attendant said well good because I haven’t called my manager yet .

Leisure Family

2/10

Poor

19 Oct 2023

Jonathan

Old outdated

Water smells and is dirty looking remote for tv doesn’t work no soap or toilet paper gym closed sauna broke pool green looking

Business

6/10

Pleasant

15 Oct 2023

Robert D

We came from Eastern Time zone, not realizing the hotel was on CST. Arriving at 2:40 for an attempted check in (advertised at 3 pm) I totally realize that being an actual hour and 20 minutes early instead of 20 minutes early could be an issue. The lady had no problem reminding me that it was 3 pm check in and they was my only option! The young lady that ended up checking us in at 2:50 CST was awesome….

4/10

Poor

15 Sep 2023

Tony

Dangerous for handicapped and elderly!

It smelled like smoke and mold. The beds we’re comfortable, but plugs were falling out of the wall shoved behind the side table. The curtains were broken. The air conditioner worked well. The soaps and towels were nice, but the bathroom door was broken and going from my wheelchair to the toilet the seat slid to the side and I almost fell off! Super dangerous. The shower seat was uneven but sturdy. The shower head was broken so it made bathing difficult. The drain cover was just placed over the drain hole which was super nasty and my mother slipped on it. It’s definitely a 2 star hotel worth $70/$80 a night. Definitely not the $160 we paid!

Friends_and_family Family

6/10

Pleasant

10 Sep 2023

Michael

Adequate

Overall, the hotel was fine. Rooms were relatively clean. Building was a bit more dated than I expected. We were put in a nonsmoking room near a smoking section and could still smell smoke to some extent.There was also a weird smell in the lobby. Continental breakfast was also fairly subpar. Price was a little high but there isn't much competition in the area.

Friends_and_family Friends

10/10

Exceptional

08 Aug 2023

Robert

The motel was at an excellence location for 127 yard sale. The only problem we had was first night was $90 the second night was $278.

Family

6/10

Pleasant

03 Aug 2023

Jack

The free breakfast was pathetic. Where were the eggs and meat like other baymont s . The other items were not replenished at 815 a full 45 minutes before end of free breakfast , yoghurt had run out and when I asked for it to be restocked it was ignored. Cereal dispenser was broken and would not dispense cereal. Sad selection of breads, no muffins. The only fruit was a couple of sad apples. This breakfast was a very disappointing experience. I guess the lesson to be learned is get there at 6 am.

Business Self

8/10

Excellent

22 Jul 2023

Jeremiah

Its literally just your basic run of the mill hotel. Its right off a main road that gets lots of traffic between the time zones in Kentucky. Theres breakfast provided and a pool with no lifeguard. They have a work out area. The pop machines didnt work when i was there but that wasnt a big problem casue theres a dollar general down the road. When you look up food on google maps, youll find a road not fair from the hotel that has lots of food options. They have wifi, tv, and a mini fridge. Room was clea. The a/c unit for the room, its cover came off and i had to put it back on( snaps on) and on a hot day it may take a long time for the ac to get the room where it needs to be. Like i said, nothing super fancy, just a basic hotel go stay the night as you travel. It met our needs.

Leisure Family_with_children

10/10

Exceptional

11 Jul 2023

Robert

Nice hotel. Nice staff

Nice hotel recently updated. Free breakfast was not much to brag about but fed the family. Nice staff.

Friends_and_family Family

6/10

Pleasant

10 Jul 2023

Billy

The staff were friendly and helpful. Our room felt clammy. The flooring in the room was cupped causing me to wonder if humidity level was often high in the room.

Leisure Family_with_children

8/10

Excellent

28 Aug 2022

Verified traveler

It's barely ok

Hotel is mediocre at best. The beds are awful. You sit down and the mattress folds in half from foot to head. When you lay down, you roll to the center. The toilet was not secure so, not only was it wobbly but when you stood up, it banged against the wall. The enrry door to the room was falling off the hinges which made it incredibly difficult to open. Once you finally do get it open, it falls inward so you had to lift it to close it. The hotel did seem clean and stocked. Breakfast left a lot to the imagination.

Friends_and_family Family

4/10

Poor

18 Aug 2022

Phillip

The room we stayed in reeked of smoke! I wished we stayed in Monticello.

Business Partner

8/10

Excellent

07 Aug 2022

Mark

Our only complaint is - we stayed four nights averaged over $200 a night and they never changed the sheets on the bed, we got clean towels and coffee so they did come into the room but never once even straightened the bed much less give us clean sheets.

Partner

6/10

Pleasant

05 Aug 2022

Lori

Older hotel. High price during 127 yard sale. No elevator. Dated. Air conditioner not cold enough. Comfortable bed. Just ok.

Leisure Partner

8/10

Excellent

11 Jul 2022

Verified traveler

Room was pretty clean. The fridge didn't work and the breakfast was minimal.

Self

4/10

Poor

26 Jun 2022

Kenny

Not good

It was very hot when we got to our room. The air conditioning wasn't even on. The mini fridge was dirty. The clock was unplugged. We had to leave and come back because it was so hot in our room. We had to call the front desk because the tv was not working properly. The breakfast was disgusting. Only juice, milk, or coffee to drink. No water. They did not refill anything. It was just horrible.

Partner

10/10

Exceptional

23 Jun 2022

Steven

We had such a pleasant time in the area and at the hotel we extended our stay for a few more days.

Leisure Partner

8/10

Excellent

12 Jun 2022

Elena

Great stay for a small town

Safe area. Clean room. Comfortable.

4/10

Poor

07 Jun 2022

Sydney

Nothing

Leisure Family

8/10

Excellent

12 Apr 2022

Josh

Nice hotel for Albany.

Leisure Family

8/10

Excellent

05 Apr 2022

JEFFREY

Very clean.

Leisure Family

8/10

Excellent

28 Mar 2022

Judith

Hotel was fine - we did not use pool or amenities.
Breakfast was good and comparable to other hotels. One morning there was gravy; but after three requests by us and another family, there were still no biscuits to go with it.

Leisure Partner

6/10

Pleasant

25 Nov 2021

Bradley

There were cockroaches in the room.

Leisure Self

10/10

Exceptional

22 Aug 2021

Tiffany

Very nice hotel with large suite options with a small kitchen area. Parking lot has additional space as well for large vehicles and boat.

Leisure Family_with_children

6/10

Pleasant

07 Aug 2021

Verified traveler

Property is clean and neat. Unfortunately it’s very very dated and has a slight odor. Completely over priced

Business_and_leisure Family

4/10

Poor

26 Jul 2021

Verified traveler

I didnt like i had no water pressure and that our bed sheets were wet. The price i paid i should of had what i needed.

Leisure Family

6/10

Pleasant

17 Jul 2021

Verified traveler

Hotel was clean, staff friendly for the amount of time I was there (1 night). They seem disorganized at the front desk. I received a call from the front desk on my cell asking if I was still coming. I’d been checked in for 2 hours and sitting in my room 😁

I’d recommend the hotel, though, clean rooms, comfortable bed.

Business Self

4/10

Poor

10 Jul 2021

Verified traveler

Buddah statues, the fountain outside did t work and had fungus growing all over it, cob webs all over our room, toilet seat broken, shower was disgusting, room smelled horrible, couldn’t breathe in pool area as it was so hot and so much chlorine. I have never left a bad review before but this place was not worth the money and was filthy

Leisure Family_with_children

8/10

Excellent

13 Jun 2021

Verified traveler

Continentale breakfast food was alway empty when we went down to get something made several trips. Friendly people good service

Friends_and_family Family

6/10

Pleasant

20 Apr 2021

Samuel

The most mediocre...

This hotel is just average in many ways; It is too expensive for the level of service and condition of the hotel. I was visiting family nearby and stayed here simply because it's a better choice in an area of really bad choices. Maid service consists of changing out towels- that's it! The furniture in our room was dirty, and the sheets were dingy and gray.

Friends_and_family Family

10/10

Exceptional

18 Apr 2021

Verified traveler

It was clean and very comfortable

Friends_and_family Partner

8/10

Excellent

04 Apr 2021

Verified traveler

Nice clean place. Stayed here for a fishing tournament and there was plenty of room for parking.

Leisure Self

2/10

Poor

02 Apr 2021

Verified traveler

The hotel said it was pet free, even had a sign at check in stating a $200 fine if caught with pets but there were many dogs. My room was on the first floor near the back and barking dogs was a nuisance.

Leisure Family

10/10

Exceptional

25 Mar 2021

Allan

Very enthusiastic staff.

Business

6/10

Pleasant

17 Feb 2021

Verified traveler

I cannot reveiw the property thay had a power outage at the time due to severe winter weather. The man i talked to was very nice about the situation and assured me that i would be refunded and even apoligized for conditions out of his control.

Business_and_leisure Family

10/10

Exceptional

25 Oct 2020

Monica

Everything was great, clean and great staff

Friends_and_family Family

10/10

Exceptional

12 Oct 2020

Gary

Family Trip

Hotel staff polite, hotel was clean, room was clean , only this we didnt like was matress was little uncomfortable but other
Than that hotel very nice hotel

I would definitely use the hotel again

Friends_and_family Family

2/10

Poor

24 Aug 2020

BJV

Mold in room, extra taxes charged, charged me for Service Dog..

Leisure Pet

4/10

Poor

27 Jul 2020

BrianAndSabrina

The staff was extremely friendly and the room was very clean. I took 2 smiley faces away for the bad smokey-smelling room and lack of coffee at breakfast. Coffee is life and smoking is death! On 2nd thought, they lose all smileys for bad breakfast and no coffee. Next time I would rather sleep on my boat than a room that stuffs up our nose because it reeks of smoke.

Leisure Friends

6/10

Pleasant

21 Jul 2020

Kris

Carpet could have been cleaner, visible debris on floor. Our room smelled like smoke & our allergies were triggered by the AC unit.
The facility is dated, which is fine. However a fresh coat of paint and new carpet would do wonders. Linens had some small wholes.
Pol and fitness rooms closed due to Covid.

Leisure Family

8/10

Excellent

16 Jul 2020

Alexa

Good clean place

Room was clean which is what mattered. Didnt really get to use anything else

Friends_and_family Friends

8/10

Excellent

06 Jul 2020

Verified traveler

All In all it was a good stay, and I will stay there again. The hotel did follow the COVID guidelines which was great...but as a result, we had to climb stairs due to no elevator. Our bed also did not sleep well as the mattress was old and it caved towards the middle...I didn’t care though...we were close to the lake and we had a blast!

Friends_and_family Family

10/10

Exceptional

09 Jun 2020

Karen

Convenient very accommodating

Very nice stay, location was excellent to two lakes. Beds comfortable and breakfast was good. No complaints

Partner

4/10

Poor

15 Feb 2020

Verified traveler

New. We requested a Non smoking room and our room smelled like cigarettes.

Business Self

10/10

Exceptional

29 Jan 2020

Soty

Albany FB Trip

Everything was perfect! Abby, Stephanie, and Tonya were very accommodating. I will definitely come back!

Self

10/10

Exceptional

04 Nov 2019

Verified traveler

was there very briefly, but everything was good. Pleasant staff. Comfortable bed

Leisure Friends

10/10

Exceptional

15 Oct 2019

Verified traveler

Everone was nice and the hotel was clean and orderly. The bed was comfortable and the pillows were as well. (We are pretty picky on pillows) Great time and stay!

Friends_and_family Partner

10/10

Exceptional

18 Sep 2019

Verified traveler

I would stay there again

Nice and clean hotel. Staff was very helpful with requests and questions.

Friends_and_family Family

6/10

Pleasant

05 Aug 2019

Verified traveler

the hotel has a bad smell, beds were very uncomfortable and we found a blood stain on our linen. The staff did come and change our bed. The shower curtain was broken and no staff available at the later hour that we arrived to repair it.

Leisure Family

2/10

Poor

03 Aug 2019

Verified traveler

Price gauging. They doubled the rated due to a local event. Not enough staff to handle the customers. Breakfast bar was not maintained, ran out of food and dirty.

Leisure Self

8/10

Excellent

29 Jul 2019

Verified traveler

The lady that worked on the \"midnight\" shift was very nice. But I thought the person that worked \"days\" was kind of rude, or didn't have very many people skills. She was short and didn't talk much, I don't actually think she smiled at us at all.
I'll be honest the key cards weren't working when we stayed there and we had our 8 month old son with us, and the midnight shift lady was so nice, and let us have a master key. I made me feel a lot better knowing that we would be safe and most importantly our son.

Friends_and_family Family_with_children

10/10

Exceptional

20 Jun 2019

Verified traveler

Great Property. and the second shift staff Stefhine when we came in made the stay so nice. She made us feel so welcome.WE WILL RETURN with staff like her she is the best

Friends_and_family Family

8/10

Excellent

19 Jun 2019

Verified traveler

The breakfast selection was very minimal and usually had to wait for the staff to prepare more food. Even then it wasn't very good..frozen pancakes were bad!

Friends_and_family Partner

10/10

Exceptional

14 Jun 2019

Verified traveler

It was in the middle of nowhere, but was a great oasis. I was there on business.

Business Self

8/10

Excellent

29 May 2019

James

Friendly Site in the Middle of the Hills!

First of all I want to let you know how friendly, helpful, and caring the evening receptionist was. In fact, all of the staff with whom I interacted were terrific. The hotel is clean and pleasing to the eye. There are a couple of items I wish we're different. First of all, the entrance. The entrance was difficult for this senior pulling the luggage cart. Not one, but two separate single pull door entrances. Guess I'm spoiled by the automatic doors on most hotels I encounter. Second...the breakfast was extremely limited. My thinking is that as the hotel gains clientele this will improve.

Family

6/10

Pleasant

28 May 2019

Verified traveler

Was to have double bed and was a single bed asked them about it and said it was on expedias end so was over charged

Leisure Family_with_children

10/10

Exceptional

28 May 2019

Patricia

I was in town for a family reunion. I think the entire staff is amazing. I have never seen such hard working ladies in my life...They seem to be responsible for several different jobs and did them with a smile .

I was especially impressed with Alizia...She worked the front desk, kitchen taking out trash, and cleaned the front door glass and handled customer complaints.

Kudos to Alizia for excellent customer .

Family

8/10

Excellent

27 Apr 2019

Verified traveler

Early continental breakfast was a great thing. No one to check me out and give a receipt was a negative.

Leisure Friends

8/10

Excellent

23 Apr 2019

Verified traveler

Continental breakfast was good; good selection. Room appeared clean, but there was a strong, musty odor that never really went away. Quiet and easy to find. Shower worked well, but bathroom sink slow to drain. They have good coffee!

Friends_and_family Family

8/10

Excellent

20 Apr 2019

Aminifu

A1

It was clean and professional

6/10

Pleasant

19 Apr 2019

Samuel

Meh...

Mediocre accommodations with mediocre service; despite the sign on the door about “no pets” I heard a dog barking all evening. Shower didn’t drain well. I was standing in a full tub by the end of my shower. No maid service happened- bed wasn’t made, bathroom wasn’t cleaned.

8/10

Excellent

07 Apr 2019

Verified traveler

Excellent place that was incredibly convenient to what brought us to Albany in the first place. Will definitely be here again. The free Continental Breakfast bar went fast when we were here. Goes from 6 to 9...wife and I went out at 8:30 and it was practically barren. Lucky there is a great restaurant practically next door that had great food. Overall, would recommend highly.

Friends_and_family Family

8/10

Excellent

06 Apr 2019

Verified traveler

Clean property. Helpful staff. Other than having to go to the second floor for ice (ground floor ice machine out of order), our stay was great!

4/10

Poor

20 Feb 2019

Verified traveler

Hate it nasty people dont come here stay away but if you need it

Friends_and_family Friends

6/10

Pleasant

16 Feb 2019

Scott

Best place to stay in Albany

Room was cold when I arrived, so it took 1/2 hour to get it comfortable. Hotel is very basic. Bed is comfortable. Bathroom basic with low fiber count bath towels.

Family

10/10

Exceptional

12 Jan 2019

Verified traveler

Easy to find and access. Property is attractive and clean. Rooms are spacious.

Business Family

10/10

Exceptional

06 Jan 2019

Arthur

Great hotel