Hiranoya

10/10

Exceptional

09 Mar 2026

Alberto

Impecable rooms and service.

Family

10/10

Exceptional

25 Jan 2026

Vikas

We stayed at Honjin Hiranoya Kachoan for a very special occasion, and I cannot overstate how exceptional the entire team was.

From the earliest planning stages through the night of our stay, every member of the staff, especially Mr. Kawamura from the reservation office, was deeply involved, genuinely excited, and incredibly thoughtful in helping coordinate my marriage proposal. They kept everything a complete secret from my partner (it was a surprise proposal), worked discreetly behind the scenes, and paid close attention to even the smallest details so the moment felt natural, personal, and entirely “us.”

What stood out most was how invested the staff were - this did not feel like a standard celebration package or a routine request. The team treated it as something truly special, tailoring the experience to us with warmth, care, and sincere enthusiasm. Their coordination, timing, and sensitivity were flawless, and they made the entire experience feel bespoke rather than scripted.

Beyond the proposal itself, the ryokan is beautiful, the rooms are elegant and comfortable, and the kaiseki dinner was outstanding. Every interaction reflected genuine hospitality and pride in what they do.

This is a place where people truly care. We will remember this stay, and the kindness of the staff, for the rest of our lives. I cannot recommend Honjin Hiranoya Kachoan highly enough.

Leisure Partner

10/10

Exceptional

17 Jan 2026

KADIAN

A hidden gem! From the train station to check out is VIP treatment. I loved every minute and if I return to Takayama I'm booking again!

Self

10/10

Exceptional

26 Oct 2025

Mark

Excellent service and we enjoyed the different style of meals. It’s super close to walking to everything that we wanted to see and eat.

10/10

Exceptional

23 Aug 2025

John

The staff went above and beyond our whole stay. The food was amazing

Leisure Friends

10/10

Exceptional

06 Aug 2025

Steven

Very nice

8/10

Excellent

29 Jun 2025

Luís

This property is good. The hotel is old but the staff is family owned and they take great care of you. The facilities are acceptable for the town but the service and staff make up for it. I would recommend it just letting people know if not new. It is clean, well located and comfortable.

Leisure Family

2/10

Poor

12 Jun 2025

Verified traveler

DO NOT book this Hotel

It’s a scam, pictures really differ from reality. They try to charge extra for things you didn’t order. It smelled terrible. DO NOT STAY AT ANY PRICE. I was charged more than a Four Seasons in Tokyo. The room smelled rotten eggs and at night it smelled the hotel kitchen in your room. I believe Ryokans is a tourist trap to avoid at all costs, specially this one. English is barely spoken so communication is really hard. The different parties that we were checking out at the same time were really glad that our stay there was coming to an end.

Partner

10/10

Exceptional

04 Jun 2025

Kevin

Great location and service!

10/10

Exceptional

13 May 2025

Luke

Excellent

Leisure Family

10/10

Exceptional

13 Apr 2025

Andrea

The attention to details in everything - service, food, cleanliness - was top notch. We had the most enjoyable ryokan experience! It exceeded our expectations

Partner

10/10

Exceptional

31 Mar 2025

sepehr

Wonderful hotel with onsen

Wonderful traditional hotel with onsen. Appreciated the pick up from the train station. Close proximity to local shops

Partner

10/10

Exceptional

07 Mar 2025

Simon

I recently spent 3 nights at the Honjin Hiranoya Kachoan and loved it. The staff were amazingly helpful and friendly. The whole experience from the room to the food and onsen gave me a really good insight in to Japanese culture. Property is very central, close to old town and restaurants. I tried both the Japanese and American breakfasts and liked both. I would recommend this property for people who want amazing service, a modern property close to everything and those that want to experience the Japanese culture.

Leisure Self

10/10

Exceptional

22 Jan 2025

Ivy

Best service and value

The service we received from this hotel is of next level. We could not be more satisfied. The dinner and breakfast are so good, we even got our private room for 2 for both meals.

Partner

6/10

Pleasant

30 Dec 2024

Carolyn

The dinner is a bit disappointed. The sashimi seems comes out from frozen food and no taste of fish at all.
In general, the staff service is great. Maybe I will stay there next time but without meal at all.

Leisure

10/10

Exceptional

13 Dec 2024

Norm

Every detail of this experience was amazing. It is a one of a kind experience, from the location, room/amenities, service, and food. Loved our stay. Highly recommend.

10/10

Exceptional

16 Nov 2024

Luk

Excellent Ryokan with first class service and superb dining (beautifully presented and delicious breakfast and kaiseki dinner if choosing the half board option). Room was immaculately clean and decorated in tasteful traditional style. A very enjoyable stay.

Leisure Self

10/10

Exceptional

26 Oct 2024

Marcia

It was one of the best places we've ever stayed. The staff were so kind and helpful too!

Leisure Partner

10/10

Exceptional

24 Oct 2024

Doug

Loved this ryokan. The food was exceptional. Staff was great. Very convenient location to walk around Takayama. The free shuttle to the station was nice.

Leisure Family

10/10

Exceptional

04 Oct 2024

Fabiana

Amazing experience, great hotel w great service

10/10

Exceptional

13 Jul 2024

anais

Best ryokan ever! The service was outstanding and the staff was very professional

Leisure Family

10/10

Exceptional

06 Jun 2024

Lanir

Flawless! Great food, great hospitality, many english speaking, great location. Just perfect

Partner

10/10

Exceptional

05 Jun 2024

Nancy

Lovely place to stay and the food was some of the best we’ve ever had!

Leisure Family

10/10

Exceptional

11 Apr 2024

Sarah

Excellent attention to detail and superb staff. Food exceptional; whole experience fantastic.

Leisure Family

10/10

Exceptional

04 Mar 2024

Francis

Amazing experience.

Leisure Family

10/10

Exceptional

27 Feb 2024

Verified traveler

Excellent comfortable traditional Japanese inn

Excellent location walkable to all main areas and restaurants. 10 min walk to JR and bus station but they offer complimentary private shuttle to and from station. Staff is very attentive to every detail. From pick up at the station to checkin, dinner and breakfast and throughout the stay. Service is very personalized and knows the needs of each guest. They have a very nice women’s onsen however need to go outside across the street. Fully equipped amenities in the public baths. Food was excellent with the best ingredients all from local sources. We stayed 3 nights but only had one dinner and wished we had for an extra meal. Breakfast was large in portions with lots of detail and thoughtfulness. Delicious and nutritious!! Traditional Japanese rooms were spacious and had comfortable tatamis. Definitely recommended for a nice relaxing time in Takayama!!

Friends_and_family Friends

10/10

Exceptional

16 Feb 2024

TIANYU

Best Ryokan for my trip! Everything is just perfect. The Onsen is great and clean. Staff are friendly, helpful and happy. Food is amazing. I am already planning my next trip to stay here a bit longer, say 4-5 nights.

Leisure Family

10/10

Exceptional

31 Jan 2024

Racielle Ann

Superb experience! Ultimate customer service provided! Would love to come back with the rest of the family here!

Leisure Family

10/10

Exceptional

10 Jan 2024

Emily

The best place to stay in Takayama

Location is amazing. All the stores were walking distance, practically at your doorstep. Service was impeccable. The ryokan provides transportation to and frm train station. There are 3 onsen affiliated w this ryokan. One on property and 2 across the street. They provide yukata in your room. Would recommend one Japanese style dinner and breakfast on site. It’s a wonderful experience. I would love to come back for the service and the location convenience. Beautiful place to stay.

Friends_and_family Family

10/10

Exceptional

15 Nov 2023

Verified traveler

10/10, worth every penny!!! The ultimate ryokan experience. Every details and aspects of the stay is warm and comfortable. From the moment you enter the door, you are greeted the most welcoming staff. The room is spacious, clean, and full of Japanese details. The meals are abundant and delicious, every dish is a work of art. There are 3 onsens to choose from, each one is super clean and filled with amenities. The location is the ryokan is a 10 minute walk from the Takayama station and right in the heart of the old town.

Friends_and_family Friends

8/10

Excellent

28 Oct 2023

Catey

Convenient location. Japanese style--prepare to sleep on futon on the floor. There is a onset bath in the ryokan.

Leisure Partner

10/10

Exceptional

25 Oct 2023

Carmen

Fantastic stay at a traditional ryokan. Service was exceptional, food absolutely delicious and it felt exclusive. The onsen was great and I will totally recommend.

Leisure Partner

10/10

Exceptional

14 Oct 2023

Suzy

Staff could not have been more attentive or welcoming. Great location close to the station and old town. Food is excellent. Would highly recommend

Leisure Partner

10/10

Exceptional

14 Oct 2023

Stephen

Wow - where do I start? This was an amazing place. Our first experience of a Ryokan but we were truly impressed from the reception on arrival with drum, to the superb rooms, the extremely attentive, but not intrusive, staff. The food was exceptional and can revommend both the onsens and the in room Chiatsu massage

Leisure Partner

10/10

Exceptional

30 Jun 2023

Patrick

This was incredible!

Leisure Family

10/10

Exceptional

26 Jun 2023

Samantha

Our stay at the high-end Honjin Hiranoya Kachoan was an amazing experience. When we arrived that evening, they led us right in for a fancy kaiseki dinner in a private room. We didn't love all of the food options, but they were great to try, and we loved the experience. Next night, we are at their yummy sushi restaurant. The beds were traditional but extra fluffy. The baths were one of my favorite places of my trip. So beautiful and lots of them. The soaps etc they offer are really worth trying--they smell beautiful and left my skin so soft.

Leisure Family

10/10

Exceptional

15 Apr 2023

Desdemona

The whole stay was flawless and staff are really very consciously looking after your needs.

The in room bath pool overlooking a small garden was cool. The dining experience was most excellent.

Lastly we left a jacket in the wardrobe and realized that at the train station with minutes to board!; as my daughter was on the phone to hotel; the driver had retrieved the jacket and showed up at the station to return the jacket.

This will never happen anywhere else - really appreciated the service levels.

Leisure Family

10/10

Exceptional

03 Apr 2023

Belinda

Our experience at Honjin Hiranoya was beyond words! If you are looking for a truly authentic experience in Japan with the warmest hospitality from the heart.. look no further! We were so well taken care of , we felt sad to leave ! Thank you again for the great experience !

Leisure Partner

10/10

Exceptional

11 Mar 2023

Zhang

Dinner and Breakfast are fantastic

Leisure Partner

2/10

Poor

30 Nov 2022

Alan

This was a special anniversary trip for me and my wife and we wanted to select a hotel with an in room onsen so that we could onsen together.

So we decided to splurge on this hotel and booked the following room: Japanese Style Semi Open Air Bath

The pictures made it look like there is an onsen in the room so that’s why we booked this place which was 6 times more expensive than a nearby equivalent hotel.

However the first room we were offered when we checked in clearly was a bath tub not an onsen.

After showing the check in person the pictures on the web site, we were then offered a second room which had a bath which was smaller version of what was in the booking page picture but again not an onsen, only regular water and was told that it only looked like an onsen for decorative purposes.

We felt pretty deceived by the booking pictures as it made it look like there was an onsen in the room and this is not uncommon in Japan.

This really ruined our anniversary, and put a damper on our stay in Takayama.

So in summary beware if you want a private onsen in your room this place does not offer it.

Leisure Partner

10/10

Exceptional

13 Nov 2022

Elaine

Awesome property at a very convenient location to everything. Staffs are very good and friendly.

8/10

Excellent

07 Jan 2020

Wai chun stella

Nice hotel

The staffs were very helpful and friendly. There was shuttle service to and from train station. Very convenient to nearby attractions.

Friends_and_family Family

8/10

Excellent

31 Dec 2019

Verified traveler

The hospitality and the friendliness of the staff was really warm.

Leisure Family

10/10

Exceptional

14 Dec 2019

Larry

Great service, location and facilities.

Note for potential visitoes: the rooms with private bath are not 'hot spring' but normal tap water.

Leisure Partner

10/10

Exceptional

12 Dec 2019

David

A lifetime experience indeed.

It is definitely a memorable and a lifetime experience for a non-Japanese to stay in this exclusive ryokan. Onsen was a plesant expefience as well. The attention to detail and our preferences for food at dinner and breakfast. Staff was very helpful to help locate and return our lost sake. Thank you!!!
We didn't know there was a outer coat in the cupboard and got a bit cold running to the onsen.

Friends_and_family Family

10/10

Exceptional

24 Oct 2019

Verified traveler

A real taste of traditional Japan. Everything from the room, meals and staff was as advertised. The onset was good, but nothing \"traditional\" per say in the decor...but the process (ritual) was true to the correct way to bathe.

Leisure Family

10/10

Exceptional

11 Oct 2019

itai

First time at a traditional ryokan

It was our first experience at a traditional ryokan so we didn’t know what to expect. The staff was extremely nice and helpful and guided us through the entire experience. Surprisingly the food was amazing even though it was japanese style dinner which we are not familiar with- they considered all of our food preferences and limitations. The location is very good- 10 minutes walk from the station and 2 minutes walk from the old town. In the rooms is a set of traditional kimonos which you can dress and take a walk outside the hotel with. The only downsides i can think of was the really uncomfortable futon to sleep on at night and the relatively expensive price for a 1 night stay.

Partner

10/10

Exceptional

25 Sep 2019

Verified traveler

Our best stay in Japan! The hotel was beautiful and immaculately clean, the staff were so friendly, polite and helpful. The food was incredible and worth every penny. We travelled with a young toddler and everyone was so warm and hospitable and so good with our child. Cant recommend this place enough and couldnt have asked for a better experience!!

10/10

Exceptional

09 Aug 2019

Daniel

Best choice

A very unique and wonderful hotel.
Very good service

Partner

8/10

Excellent

24 Jun 2019

Alvin

Attentive staff. Great location. Language for some staff is an issue though but their service attitude more than make up for it

Leisure Family

10/10

Exceptional

20 May 2019

Mary

We stayed in one of the new rooms - large living room, large bedroom and large bathroom - all were bright, light, and well furnished. The people couldn't be more helpful, the spa was perfect, had a massage and that was lovely - though not a deep tissue massage as I'm used to but more relaxing and worth having as well. The dining rooms we were in - all private but each one was different - were lovely, the food was good, but I say that with a caveat - we had already been to several Ryokans and had similar types of meals so the element of surprise was missing for us. But the food was well prepared and beautifully served.

Leisure Partner

10/10

Exceptional

23 Apr 2019

Verified traveler

This iis an exceptional place with the best service.

Leisure

6/10

Pleasant

27 Mar 2019

Verified traveler

Our room was cold and draughty and we needed to get heaters in don’t bother with the private bathtub with outside view unless it is very sunny 28c .

Leisure Partner

6/10

Pleasant

22 Dec 2018

Claire

Maybe it is because this has been our first time experience with Ryokan, we found it bit hard for us to relax and enjoy with our own preferred pace. From breakfast to dinner, they are all scheduled at certain time slot, with limited flexibility.

Besides that, we are very happy with the services, the staff attitude, the cleanniess of this hotel.

10/10

Exceptional

04 Dec 2018

Verified traveler

Due to this trip is for celebrate of my friend's wedding anniversary. the hotel was provided an extra good service for them flowers small gift especially the photo frame. More than they expected.
Feeling so nice and warmest :)

Partner

10/10

Exceptional

26 Nov 2018

Verified traveler

Wonderful, attentive service by all the staff, and great location. Would definitely go back and stay at Honjin Hiranoya.

Partner

10/10

Exceptional

10 Nov 2018

Yin Kheng

Thank you Yoshi and her staff for giving us that special attention and the Yukata experience and making our stay so memorable !

Friends

10/10

Exceptional

25 Oct 2018

Catherine

Very traditional Japanese ryokan. A different perspective and very enjoyable

10/10

Exceptional

08 Oct 2018

christina

Very traditional ryoky

Very traditional ryokan. Excellent service and meals. 3 different women’s onsens to choose from. Beautiful area.

Family

10/10

Exceptional

20 Jun 2018

Ana

A gem in Takayama

A gem in Takayama. Enjoyed everything. Staff was amazing. We wanted to bring Yuki with us. Food delicious

Family

10/10

Exceptional

11 Jun 2018

Robert

Wonderful ryokan experience

The hotel is centrally located next to the Old Town and a short walk from the train station (although the hotel provides complimentary pick-up/drop-off). The room was spacious and very comfortable. Accommodation included breakfast and dinner, which was delicious, authentic Japanese cuisine prepared in the hotel's restaurant. Overall, a fantastic place to stay when looking to explore Takayama and the surrounding Hida and Shirakawa-go.

Partner

10/10

Exceptional

11 Jun 2018

Verified traveler

Honjin Hiranoya Kachoan is an incredibly beautiful ryokan with an attentive and attractive staff. Upon finishing introductions, we were introduced to Tomomi, who was assigned to be our personal hostess and to see to all our needs the whole time we were there. She was an absolute delight, fulfilling any and all tasks with indescribable grace, ease and efficiency, dressed in a beautiful kimono dress each day. Our room was a traditionally decorated Japanese space which accommodated the four of us on futon when we needed them and on low tables and chairs the rest of the time. Lovely! A deep stone private onsen was attached to our room as was a European bathing facility; We had our choice and enjoyed both. On our first day we had a kaiseki dinner, which was very delicious and beautifully presented, and a sushi dinner the next day, which was as good as could be had anywhere in Japan! Having travelled over much of Japan, we agreed that this experience was unequalled, it was superb!

10/10

Exceptional

05 Jun 2018

Verified traveler

Great ryokan in Takayama

Overall excellent experience
Excellent and polite staff and service
Great food

10/10

Exceptional

03 Jun 2018

Verified traveler

服务极其优质的日式旅馆

难得和父母一起出去旅行，这家旅馆给我们留下了非常美好的印象。和一些大型的接待团体游客的旅馆不同，这里客房数算不上多，所以可以为每位客人提供非常个性化的服务。例如，入住的第一天他们就会了解你入住期间的大致行程安排，安排早晚饭的就餐时间和出行时的车辆接送，从餐厅服务员到司机，每位工作人员都体现了专业的服务素质，让我们对他们的贴心入微感动不已。餐厅提供非常美味的日餐，连餐具都煞费心思。强烈推荐去这里感受百分百的日本式服务！

Family

10/10

Exceptional

16 May 2018

Verified traveler

10am check-out time

Excellent hotel, located in the shopping area, very convenient. Staff knows you and very courteous. The only complaint was the check-out time - 10am which is quite early. I was plan to have breakfast then go for another round of hot spring but couldn't do so because it's time to check out already. Would be better to set the check-out time to 11am

Family

10/10

Exceptional

09 Apr 2018

Verified traveler

Everything is awesome

Nice food nice room

Great staff

8/10

Excellent

25 Dec 2017

YongSeng

Good service and Location of the hotel

Was delighted by the warm welcome when you stepped into the hotel!! This is a no shoe allowed in the hotel which is nice and convenient to roam within the hotel in their Japanese sandals. Nice location to the old town area for sightseeing and shopping.

Family

10/10

Exceptional

10 Dec 2017

ken

Best hotel

Super great service at all, they are providing Japanese style service, which is use heart in deep to serve. only bad thing is too less hot springs.

10/10

Exceptional

10 Dec 2017

Enghung

Very enjoyable stay

This was the 3rd time we spent a night here. We enjoyed the service, the room, the foods, in particular the private outdoor onsen rooms. We will definitely come for the fourth and fifth times.

Partner

10/10

Exceptional

03 Oct 2017

Verified traveler

Excellent stay

Excellent stay! Very goos service by staff. Food is great! Town center near sightseeing / shopping site.

Partner

10/10

Exceptional

18 Sep 2017

Verified traveler

We had a great experience from our room, to walking the old city in yukata, to the baths and to a a taste of japanese local, seasonal foods.

Family

10/10

Exceptional

08 Aug 2017

A

Amazing ryokan in the heart of Takayama

We had a wonderful, luxurious, pampering stay here for 3 nights in a Japanese Western style room. The beds were comfortable, the amenities excellent and the room spacious for a family of 4. The food - a decadent and artful Japanese kaiseke meal, a steak dinner and a sushi course - was delicious and plentiful. But the best part about this ryokan is the staff. They go above and beyond to ensure your stay here is memorable. From memorizing our shoes, offering to do laundry, daily tea service, to spa treatments everyone here is friendly, kind and warm. I would recommend this ryokan to everyone!!

10/10

Exceptional

15 May 2017

David

An exquisite example of a Ryokan

I was looking forward to my stay in a traditional ryokan and I wasn't disappointed. The staff were super friendly, the food exceptional, and the rooms spacious and clean.

10/10

Exceptional

18 Apr 2017

Katie

Exceptional hotel nestled in the Japanese Alps

This hotel offered a truly amazing experience where we felt as if we were the only guests staying at this hotel. Our attendant (each room receives one) was more than accommodating, offering us tea and Japanese snacks upon arrival followed by our kimono fitting. Our elaborate dinner and breakfast (each included with our reservation) was some of the best food we'd had yet in Japan. The onsen and spa services added to our relaxing trip in between visiting Kyoto and Tokyo. I wish we could have stayed longer! This is a truly authentic experience I would recommend to anyone wanting a little R&R while still being submersed in the Japanese culture.

10/10

Exceptional

14 Apr 2017

Katheryn Casey

A mix of both traditional and western-style

We enjoyed staying in a hotel that offered a mix of both traditional Japanese and Western-style experiences. The service was excellent and we enjoyed eating at both the Japanese and sushi restaurant in the hotel. The location was in walking distance from everything. Although the hotel is a little outdated, it was extremely clean. Overall, we really loved the hotel and highly recommend it to others.

Partner

10/10

Exceptional

09 Apr 2017

Verified traveler

Great service staff

It was a most wonderful stay with service staff so customer-oriented that we felt like royals. It's a bit pricy but value for money with the fabulous breakfast and dinner included. Try it and you will know what I said.

Family

10/10

Exceptional

18 Feb 2017

Kent

Wonderful stay in Takayama!!!

This place is super comfortable. Staff are super nice!!! They look very sincere!! The staff named CHI is fabulous! She is kind hearted and is very considerate. She does not own the company but she still puts in all her effort as if she owns it.

Family

10/10

Exceptional

12 Dec 2016

Verified traveler

Traditional & Lovely

My husband and I spent two nights at this lovely ryokan in Takayama and we had an amazing experience! I called ahead to let them know about my shellfish allergy and they were very accommodating with my meals. They also arranged a car to pick us up from the train station upon our arrival to the city and we had a mini welcome party once we got to the hotel. Yuki was assigned as our point person and her English was very good! She was a lifesaver and also very patient with us as she described all of our different food options and guided us on Japanese cultural traditions. For the most part we took this time to relax so we spent a lot of time at the hotel. In the afternoons they would bring us tea, and while we were at dinner they would make our traditional Japanese style beds, which by the way are way more comfier than I expected them to be, and even though it was cold outside, the room temperature was always very nice and the beds very warm. They also have different onsens that you can visit, including one that's mixed, and they provide you with everything you need to make your stay as comfortable and stress free as possible.

All in all, we highly recommend this place and we would go back in a heartbeat!

10/10

Exceptional

28 Aug 2016

Verified traveler

Very comfortable and new hotel. Not in the downtown area, but they offer a free and convenient shuttle both ways.

8/10

Excellent

18 Jul 2016

Verified traveler

Very nice stay. Great Ryokan experience and very good cuisine.

8/10

Excellent

10 Apr 2016

Andrew

Nice but expensive ryokan experience in a hotel

Hotel is very nice overall. Service is excellent. It's not a real traditional type of ryokan (didn't seem like the type where the imperial family would have stayed), so for a hotel, it's a bit dated feeling. However, it has almost all the aspects of a traditional high end ryokan. Onsen in the hotel itself (main hotel) is not that big, but you can also use the one across the street at their sister property. Room rate was on the high side compared with other high end ryokan in Japan.

Family

10/10

Exceptional

30 Mar 2016

Discriminant Me

Pampered excellence

Great hotel staff starting with transportation from the train station to the hotel. Service was impeccable throughout. I wish I had stayed another night!

10/10

Exceptional

21 Jan 2016

Dawn

A true mark of Japanese hospitality

Excellent service . A true mark of Japanese hospitality . Excellent value too .
Breakfast & Dinner was excellent
The staff were very helpful & accommodating .We were late for our sight seeing & the reorganising our breakfast time & fetch us both ways from ryokan to bus station although we already checked out .
Special compliments to Naoko San who was so helpful & give us excellent service .
The owner of ryokan was also so helpful and we are really touch by their hospitality .

Family

10/10

Exceptional

24 Nov 2015

MARTIN R

Great ryokan in Takayama

Wonderful service. The first night we were served a formal kaiseki dinner with 12 courses. The second night we had a great sushi and sashimi dinner. The room was very comfortable. Highly recommended for a two night stay which is needed to see what Takayama has to offer

Partner

10/10

Exceptional

20 Nov 2015

Verified traveler

People were so nice and dinner/breakfast were also great in Japanese style. Eve though I cannot give the best score for onsen - quite old and no good external view, the rest were one of the greatest that I had visited Ryokan in Japan.

Family

10/10

Exceptional

31 Jan 2015

Adrian

Superior hotel in Takayama.

We got a junior suite and apart from the two single beds could have been made into one large bed, this establishment is highly recommended. Superior interiors, bekkan was just across the street from honjin and can use both facilities. Free pick up shuttle to and fro takayama station and hotel. I'm used to speed since I'm from the city, and I only complain that the intro when we got our rooms just took a little too long since right after it, we only had 5 mins to go down to lobby to catch the shuttle back out to JR takayama.

Partner

10/10

Exceptional

17 Feb 2026

Chia Yang

服務極好，有一天要趕行程，把東西忘在餐廳，飯店人員還特地將東西拿到客運站給我們。

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Sangmin

Very good

Leisure Family

10/10

Exceptional

21 Jan 2026

Tsz Chung

The place is very nice! And the service is definitely 💯👍

Partner

10/10

Exceptional

12 Jan 2026

Nuria

Nos hospedamos en la habitación superior estilo japonés, y verdaderamente valió la pena. La habitación es preciosa, espaciosa y cómoda. El desayuno, si lo pides tradicional (que hay varias opciones) también merece mucho la pena). El baño también es increíble. En conclusión, fue una experiencia sumamente agradable

Leisure Family

10/10

Exceptional

02 Jan 2026

jun hyoung

정말 최고에요
가족 4명 여행으로 다녀온 다카야마 여행
1박 140만원 아깝지 않을 정도로 훌륭했었다.
입구에서 부터 입장과 동시에 북을치고
프론트 모든 직원의 환대 서비스와 깨끗하고 깔끔한 분위기의 호텔 프론트가 반겨줍니다.
객실로 안내했던 젊은 남성직원의 친절하고 환한 미소는
잊지못할 최고의 직원들 끝내주는온천과 저녁 가이세키 는 최고입니다.

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

雅子

清潔で、広く大変気に入りました。
又、行きたい宿です。

10/10

Exceptional

11 Nov 2025

Yoriko

友人のおすすめで、料理の良さと、女性向きということで宿泊しました。
観光をするのにとてもアクセスがよく、高山陣屋や、三町筋、朝市など歩いてすぐに行け、便利でした。駅までも遠くはないですが、送迎あり助かりました。
部屋と大浴場のシャワーやドライヤーもリファで部屋のカラーに合わせているのかタイルも素敵でした。予約時ほとんど完売で2部屋からしか選べませんでしたが、他の部屋にも泊まってみたいです。
スタッフも皆さん落ち着いた感じで、話していて安心できました。
部屋のお風呂がずっと焚きっぱなしということで、最初、それは無駄かなと思いましたが、実際はすぐ入れるとなると何度も入るもので、ずっと暖かく過ごせて快適でした。別館のお風呂にも行き、囲炉裏のお湯でハーブティーもいただき、女性の好みを熟知されている感じでした。
料理は海鮮のコースにとび飛騨牛をオプションで付けたので量が多すぎるかと心配でしたが多すぎも少なくもなく本当にちょうど良い量で最後まで美味しくいただきました。
ご飯の量を聞かれたのでたくさん食べる人でも大丈夫と思います。連泊は部屋が空いておらず１泊のみでしたが、とても快適な滞在でした。ありがとうございました。

Leisure Family

10/10

Exceptional

26 Sep 2025

MANAMI

1人左利きがいたことをスタッフの方に伝えていなかったのですが、食事の時に左利きようにお箸が置かれていて、細やかなお心遣いに感激しました。
お風呂の女性用に露天風呂がなかったのが少し残念でした。

Leisure Family

10/10

Exceptional

27 Apr 2025

Cecilia

Klassiskt ryokan

Fantastiskt klassiskt ryokan med onsen. Mycket bra service och mat.
Tänk på att tatueringar måste täckas om man vill använda baden.

Partner

8/10

Excellent

01 Mar 2025

Christina

溫泉超細

Partner

10/10

Exceptional

13 Oct 2024

Suwimol

Impressive stay experience

Very good location, just 5-minute walk to Old town. Super nice and great service-minded staff, especially Ms. Eriko, the landlady. All needed amenities are provided. We enjoy delicious food with pleasant food decoration. Honjin Hiranoya Kachoan is the only place we will stay every time we visit Takayama.

Friends_and_family Family

10/10

Exceptional

15 Sep 2024

SO HYEON

최고의 료칸! 적극추천함

매순간이 감동이었습니다. 타카야마역에서 료칸까지 왕복 모두 차로 안전히 편안히 데려다주고, 들어가는 순간부터 최고의 서비스를 받을 수 있었습니다. 스탭분들의 서비스도 가이세키 및 요리도 온천도 모두 대만족이었습니다. 적극추천 및 다음에 또 들리고 싶은 특별한 곳이었습니다~!!

Business

10/10

Exceptional

26 May 2024

Yoshinori

妻の誕生日記念で宿泊しました。以前よりかなり料金が上がっていましたが、お誕生日のサプライズプレゼントをいただけたり、部屋のリニューアルもしっかりとなされていたりで、満足できるものでした。特に、女性専用の入浴施設である「蔵」が妻のお気に入りで、今度は東京にいる娘と一緒に来たいと言っていました。自分的には、サウナルームが欲しいのと、部屋のお風呂の混合栓がダイヤル式の旧態依然としたものだったので使いづらくちょっと残念でした。夕食は「すし兆」でいただくことができました。相変わらずの美味しさで、親方さんには、お元気で1日も長く続けていただきたいです。次はいつ来られるかな？

Leisure Family

10/10

Exceptional

08 Sep 2023

Massimo

I servizi sono ottimi, a partire dall'onsen alla cucina, al servizio navetta. Il personale è gentilissimo ed efficiente.

Leisure Partner